The person will identify, prioritize, and resolve critical hardware, software, infrastructure, and security..team.Provide end user support across all virtual and physical machines, maintain up-to-date hardware/software..impact on business operationsMaintain company standards and assist with inventory management for both software..find root causes of problems & quickly implement solutions (good knack of troubleshooting hardware and software..skills for: Windows 10, VPN, Windows Server, Active Directory, MS Office, ExchangeCompetent in handling software