Bilingual French - English Receptionist and Office Administrator

August 25 94200 Ivry-sur-Seine, Paris

Department

Reception - Administration

Summary

This role involves managing email correspondence, processing course enrolments for Paris and Dublin, and attending to course participants with professionalism. It also includes coordinating logistics, handling payments, supporting social activities, and maintaining the academy’s facilities while promoting a positive cultural atmosphere.

Responsibilities

Efficiently manage a high volume of daily email correspondence with professionalism and accuracy.
Process enrolments and registrations for course participants in France and Ireland, ensuring data accuracy and confidentiality.
Collaborate effectively with local management and international offices, following instructions and maintaining clear communication.
Provide a warm, professional reception and high-quality customer service to visitors, leaving a positive impression of the academy.
Assist teachers, staff, and course participants by answering queries, preparing documentation, and handling printing and photocopying tasks.

Adapt quickly and professionally to changing situations and priorities.
Showcase enthusiasm and appreciation for French culture, fostering cultural exchange for our European program attendees.
Coordinate course logistics, including scheduling, trainer assignments, room setup, and bookings.
Reconcile a high volume of participant payments accurately and enter payment and credit notes inton our financial system.
Support social activity coordination and excursion bookings to enhance participants’ experience.
Capture and share photos of academy events for social media promotion (liaising with the main office).
Maintain stock levels of training materials and office supplies.
Prepare training rooms with refreshments such as coffee, tea, fruit, and snacks to ensure participant comfort.
Responsible for opening and closing the venue, securing the premises, and managing alarms and general building needs if required.

Qualifications

Essential Requirements:
 Ability to work efficiently under pressure in a busy, dynamic environment. 
 Excellent written and verbal communication skills in both English and French. 
 Proficient typing skills with strong attention to detail. 
Desirable Skills:
 Previous experience in customer-facing roles. 
 Administrative experience, including data entry and scheduling. 
 Confident user of Microsoft Office suite (Word, Excel, Outlook, Teams and PowerPoint). 

Offer

(Hybrid Work Model)
Contract: One-year fixed term
Start Date: As soon as possible

Salary: €23,000 per year + 13th month salary bonus

Additional information

About Us:
We are a leading provider of professional development courses for European teachers visiting Paris. Part of a 
well-established European network with over 30 years of experience, we have delivered training to more than 
20,000 participants in the past decade. Join our dynamic team and help create an inspiring and welcoming 
learning environment. 

Employment typeStandard job

CommitmentFull-time permanent

Remote work allowedyes