161 customer service English-speaking jobs in Grand Est

This position also involves occasional on-site service visits to customer locations. ... visits to customer sites for commissioning or troubleshooting, - Actively contributing to maintaining ... Participating in initiatives related to safety, quality, and operational improvement, - Performing short-term service

Be able to calculate Service Level Metrics against defined and agreed upon targets as defined in service ... Good knowledge of business service reporting tools (e.g. CA Oblicore/BSI). ... Understanding of service level reporting management originating from various data sources. ... Importing Configuration Management Database (CMDB) and other database services into Service Level Agreement

sales and service teams to align site capabilities with customer expectations. ... Customer Champion – You put customer satisfaction at the heart of every decision. ... quality, and customer satisfaction. ... Customer Engagement: Build and maintain strong internal & external customer relationships, ensuring contractual ... ETSC) Are you a visionary leader with a passion for operational excellence, strategic development, and customer

Coordination of the day-to-day delivery of all live service elements in accordance with agreed SLAs and ... risk;• Building and maintaining strong relationships with operational peers to oversee and ensure all service ... lines are provided in accordance to Service Level Agreements (SLAs);• Responsibility for ensuring effective ... when required, including detailed incident reporting;• Ensuring quality is maintained throughout the service ... Resolution Review of critical problems and supports in following up of their activities together with the Service

lines are provided in accordance to Service Level Agreements (SLAs). ... Ensure dedicated attention and accountability for service delivery. ... Ensuring quality is maintained throughout the service delivery process. ... Service Delivery Specialist Location: VASS Strasbourg, Grand Est, France А global digital transformation ... Responsibilities Coordination of the day‑to‑day delivery of all live service elements in accordance

Coordinate day‑to‑day service delivery in line with SLAs. ... Ensure quality throughout the service delivery lifecycle. ... We are looking for a Senior Service Delivery Specialist for a key client based in Strasbourg, France.

Key Responsibilities: Customer Service Representative: Provide outstanding service to customers via ... Previous experience in customer service or content moderation is a plus, but not mandatory. ... About Us We are a leading international company specializing in providing exceptional customer service ... Looking for an exciting career in customer service or content moderation while enjoying the sunny climates ... Address customer inquiries, resolve issues, and ensure a positive experience.

Providing first-line investigation and diagnosis Resolving incidents and service requests whenever ... We are continuously growing and we are looking for a Service Desk Agent to join our UniQue team in Strasbourg ... Logging all relevant incident and service requests details and allocating categorization and prioritization ... possible Escalating incidents and service requests to 2nd level support teams (systems, network and content

execution, B2B CRM, Contribute to mature Strategic Revenue Management capabilities Enable new "Service ... E-commerce and Connected Commerce (E-retail, quick & social commerce,…) Drive Sales productivity and Customer ... Excellent written and verbal skills as well as high interpersonal skills Must be customer focused with ... , Sales/Retail execution and marketing, with an understanding of brand and product, innovation, and customer

As a Service Delivery Manager, you will coordinate day-to-day service delivery activities, ensuring that ... continuity, quality assurance, and constant improvement across multiple service lines. ... As a Service Delivery Manager, you will be responsible for : Coordinating the day-to-day delivery of ... all operational services are performed in line with agreed Service Level Agreements (SLAs) and contractual ... closely with internal teams, suppliers, and operational stakeholders to ensure incident resolution, service

Ensure compliance with contractual obligations.Motivate the teams around the service to render to our ... Service Team Leader in the consolidation of the team schedules.Implement and ensure the proper application ... the applicable penalties.Minimum Requirements:A bachelor’s degree in computer science, science, or customer ... monitoring of systems already deployed.Work closely with the Insurance Manager, Technical Coordinator, and Customer ... relationship with clients to achieve ongoing client satisfaction.Monitor actions to be implemented following customer

Head of Customer SolutionsLeanspace is a leading provider of software solutions for satellite and ground ... What We are Looking ForWe are looking for a versatile senior engineer to lead our Customer Solutions ... mission operations and ground segment architecting, you will be the technical lead responsible for customer ... implementations, and also take care of resource allocation across various prospect capture campaigns and customer

Familiarity with service tools – Apollo, ATE, Server Admin. ... Travel to installers or end-user customers to provide service or emergency repair (fix, replace, install ... Collaborate with operations to validate authorization for releasing parts needed to solve customer and ... multidisciplinary environment, covering everything from research and development to production and customer ... Manage the configuration database of customer installations/sites for performance reporting, replacements

, delivery timeframes, and service responsiveness. • Develop training materials and onboarding processes ... service, logistics, and field sales operations. • Collect feedback from local teams and share with project ... customer experience — from product discovery to checkout. • Monitor customer feedback and buying behavior ... End Customer Journey Optimization • Work with product and UX teams to ensure a smooth, high-converting ... journey. • Support dealers in improving their customer-facing performance: promotions, product availability

Working to the highest safety and environmental standards whilst ensuring that service targets are met ... pairs, you will report to the Area Supervisor and will be responsible for: Carrying out periodic service

sales and service teams to align site capabilities with customer expectations. ... Customer Champion – You put customer satisfaction at the heart of every decision. ... quality, and customer satisfaction. ... Customer Engagement: Build and maintain strong internal & external customer relationships, ensuring contractual ... ETSC) Are you a visionary leader with a passion for operational excellence, strategic development, and customer

Desoutter offers a comprehensive range of Solutions (tools, service and projects) to meet the specific ... Assess customer needs and suggest appropriate products, services, and/or solutions. ... to drive sales growth for our business by leveraging your technical expertise and understanding of customer ... successful implementation of sales strategies by leveraging your technical expertise and understanding of customer ... enabling you to work from anywhere within the region of région centre est, while being associated with our customer

service excellence and identify areas of opportunity to improve customer satisfaction Visual merchandising ... service and fashion Lovisa will offer: Competitive salary with bonuses and incentives Great career ... within stores Oversee management and recruitment of store teams, rosters and control of wages Promote customer ... proven track record of delivering results Exceptional communication skills A strong passion for retail, customer

Leverage customer insights to tailor offerings, improve service models, and create compelling value propositions ... The postholder will lead and execute company strategy and the commercial agenda across sales, service ... Market Development & Customer Expansion – 15% Deepen customer penetration within existing segments while ... Commercial Leadership & Talent Development – 15% Lead and energise cross-functional teams across sales, service ... , and customer operations, ensuring high levels of engagement, accountability, and delivery.

role.Basic knowledge of retail KPIs.Strong customer service sense and sales skills.Team spirit, resilience ... service approach.A modern environment with the latest technologies.A culture focused on diversity, equity ... Not ApplicableIndustry: Manufacturing, Retail, Sporting Goods ManufacturingJob function: Sales and Customer ... France and abroad.A development program with certifications, training on technologies/products, and our customer ... trainings for the proper operation of the store.QualificationsFirst experience in sales or another customer-facing