133 customer service English-speaking jobs in Grand Est

customer service. ... Analyze customer service happiness metrics and implement strategies to enhance customer experience. ... :Lead and manage a team of Export Customer Service Specialists, ensuring top-tier performance and outstanding ... Collaborate effectively with the Customer Service Manager and other supervisors to cultivate a cohesive ... service!

UML) Good knowledge of business service reporting tools (e.g. ... Level Metrics against defined and agreed upon targets as defined in service level contracts Compare ... collect data from data sources Create contracts, metrics and contact modelling Be able to calculate Service ... understanding of Operational processes and best practices for large IT environments Understanding of service ... customize dashboards Importing Configuration Management Database (CMDB) and other Database services into Service

sales and service teams to align site capabilities with customer expectations. ... Customer Champion – You put customer satisfaction at the heart of every decision. ... quality, and customer satisfaction. ... Customer Engagement: Build and maintain strong internal & external customer relationships, ensuring contractual ... ETSC) Are you a visionary leader with a passion for operational excellence, strategic development, and customer

Customer Champion – places customer satisfaction at the core. ... Customer Engagement – Build and maintain strong internal and external customer relationships, lead escalation ... management, and align site capabilities with customer expectations. ... Overview The ETSC is a strategic hub for Waters’ service operations in Europe. ... European Service Center Site Director – Training, Repair, Recycling & Metrology Join Waters Corporation

execution, B2B CRM, Contribute to mature Strategic Revenue Management capabilities Enable new "Service ... E-commerce and Connected Commerce (E-retail, quick & social commerce,…) Drive Sales productivity and Customer ... Excellent written and verbal skills as well as high interpersonal skills Must be customer focused with ... , Sales/Retail execution and marketing, with an understanding of brand and product, innovation, and customer

, and conversion rates Think "Service to customers" Key Performance Indicators (KPIs) 1. ... gain a competitive edge Collaborate with internal teams to ensure a smooth onboarding process and high service ... Customer Retention and Satisfaction: Maintain a high level of customer satisfaction, measured through ... Achieve a target for customer retention 6. ... You'll be the face of Falk & Ross on the ground—passionate about our products, sharp on customer

Familiarity with service tools – Apollo, ATE, Server Admin. ... Travel to installers or end-user customers to provide service or emergency repair (fix, replace, install ... Collaborate with operations to validate authorization for releasing parts needed to solve customer and ... multidisciplinary environment, covering everything from research and development to production and customer ... Manage the configuration database of customer installations/sites for performance reporting, replacements

Ensure compliance with contractual obligations.Motivate the teams around the service to render to our ... Service Team Leader in the consolidation of the team schedules.Implement and ensure the proper application ... the applicable penalties.Minimum Requirements:A bachelor’s degree in computer science, science, or customer ... monitoring of systems already deployed.Work closely with the Insurance Manager, Technical Coordinator, and Customer ... relationship with clients to achieve ongoing client satisfaction.Monitor actions to be implemented following customer

Head of Customer SolutionsLeanspace is a leading provider of software solutions for satellite and ground ... What We are Looking ForWe are looking for a versatile senior engineer to lead our Customer Solutions ... mission operations and ground segment architecting, you will be the technical lead responsible for customer ... implementations, and also take care of resource allocation across various prospect capture campaigns and customer

, delivery timeframes, and service responsiveness. • Develop training materials and onboarding processes ... service, logistics, and field sales operations. • Collect feedback from local teams and share with project ... customer experience — from product discovery to checkout. • Monitor customer feedback and buying behavior ... End Customer Journey Optimization • Work with product and UX teams to ensure a smooth, high-converting ... journey. • Support dealers in improving their customer-facing performance: promotions, product availability

Working to the highest safety and environmental standards whilst ensuring that service targets are met ... pairs, you will report to the Area Supervisor and will be responsible for: Carrying out periodic service

Desoutter offers a comprehensive range of Solutions (tools, service and projects) to meet the specific ... Assess customer needs and suggest appropriate products, services, and/or solutions. ... to drive sales growth for our business by leveraging your technical expertise and understanding of customer ... successful implementation of sales strategies by leveraging your technical expertise and understanding of customer ... enabling you to work from anywhere within the region of région centre est, while being associated with our customer

Excellent problem-solving, communication, and customer service skills. ... Maintain accurate documentation of assets, incidents, and service requests. ... involves hands-on troubleshooting, proactive maintenance, and coordination with central IT teams to uphold service

Leverage customer insights to tailor offerings, improve service models, and create compelling value propositions ... The postholder will lead and execute company strategy and the commercial agenda across sales, service ... Market Development & Customer Expansion – 15% Deepen customer penetration within existing segments while ... Commercial Leadership & Talent Development – 15% Lead and energise cross-functional teams across sales, service ... , and customer operations, ensuring high levels of engagement, accountability, and delivery.

role.Basic knowledge of retail KPIs.Strong customer service sense and sales skills.Team spirit, resilience ... service approach.A modern environment with the latest technologies.A culture focused on diversity, equity ... Not ApplicableIndustry: Manufacturing, Retail, Sporting Goods ManufacturingJob function: Sales and Customer ... France and abroad.A development program with certifications, training on technologies/products, and our customer ... trainings for the proper operation of the store.QualificationsFirst experience in sales or another customer-facing

Customer Service . ... Attend and provide post–sale service. Business Intelligence . ... Manage customer relationships by resolving client concerns, ensuring customers are set up in CRM . ... Work with General Manager and Sales Team to execute a business strategy for all customer segments in ... expectations to ensure delivery of the best of our services, generate demand, through appropriate care and service

supply chain) within the defined geography Hold knowledge and understanding of Optimas products and service ...  knowledge, that can support increased sales and customer expansion.  ... You will find and enable opportunities through your understanding of customer needs and extensive product ... implement business development plans for the MRO and PPE product category Attendance of conferences, customer ... deals utilizing strong knowledge of current market conditions alongside the Commercial team Present customer

We design, manufacture, market, install, and service high-performance products and solutions that connect ... Lead marketing strategies for nVent in EMEA, ensuring customer engagement and solution success. ... alignment with our brand, communications, public relations, events, marketing technology, insights, customer ... Our core values include: Innovation & adaptability Absolute integrity Customer focus Respect and teamwork

Customer service focused; ability to manage key stakeholders in positive, poised and effective manner ... Knowledge and experience with ITIL Service Management Lifecycle framework and processes. ... Key Responsibilities and Qualifications Must have at least 3 to 4 years of experience in managing IT Service ... Strong understanding and demonstrated experience working within the Managed Service Operation. ... Coordinate Laptops stock, imaging, allocation and de-allocation where Service Provider Site support resources

With a commitment to legendary customer service, operational excellence, and global sustainability, Greif ... Service and leadership are the core of everything we do. ... service company in the world.Our Purpose: Create packaging solutions for life’s essentials.Role Overview ... creates lasting value for its colleagues, customers, and other stakeholders.Our Vision: Being the best customer ... modeling, and analytics tied to key plan metrics such as Contribution Margin $, Margin Rate %, and New Customer