2220 customer service English-speaking jobs in Île-de-France

The mission     As the key facilitator of customer experience in the FR & EMEA region, you will serve as the primary point of contact, providing guidance and support throughout the lifecycle of their projects, ensuring their objectives are met.  This role presents a unique opportunity to grow and thrive in a dynamic, digital, and collaborative environment. It is structured around two main pillars:  Guidance and advice to our customers:  Establish yourself as a trusted advisor for your clients and nurture relationships with project managers and sponsors. You will have multiple interlocutors, including C-levels, across various departments such as communication, marketing, HR and more.  Assist in building the "success plan" for projects, starting from solution implementation and continuing throughout the project's lifespan  Conduct "Customer Success" training sessions and workshops.Proactively monitor the project on a monthly basis, sharing best practices and feedback with your customers.Maintain and strengthen relationships with existing customers, ensuring the renewal of their contracts. Within this client base, you will proactively own opportunities for upselling and cross-selling (including identification, negotiation, and contract signing) thereby enhancing the Annual Recurring Revenue (ARR).  Project management:  Oversee the project's launch timeline, ensuring punctual deployment.Liaise with internal technical teams during the deployment phase.Supervise the project in "run" mode to guarantee the attainment of the client's goals.Advocate for your customers with the Product Team to develop new features.Contribute to the development of cross-functional projects aimed at enhancing the internal organization of the Customer Success Team at Sociabble. 

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service preferred Languages – Korean native preferred, English full proficiency Other languages desirable ... We're looking for passionate individuals with customer care experience in the travel industry and ... regarding the group are logged and communicated including relevant cost information Previous experience in customer

We are actively looking for the next Customer Onboarding & Engagement Manager to join our Customer Experience ... You will play a central role in the customer journey, supporting our Signature clients through onboarding ... efficient support Create and update resources to support the adoption of new features At least 3+ years of Customer

any client concerns swiftly and gracefully Gather and report client feedback to constantly elevate service ... English (French and other languages are a plus) Deeply passionate about Luxury travel, lifestyle, and service

Identifies, develops and maintains customer and partner relationships and meet service requirements. ... pricing practices and changing customer/prospect dynamics in order to influence new product/service ... Leads market research to assess current and future market conditions, competitive product, service and ... experience in event management in the healthcare industry Knowledge of marketing management tools, customer

service by being a good listener and addressing customer needs effectively. ... You will manage and respond to customer inquiries via different channels, providing exceptional customer ... We're looking for a Customer Expert. ... Handle sensitive customer data with utmost care and confidentiality. ... What You’ll Be Doing Keep every customer engaged with a direct and friendly touch.

service is provided to guests in accordance with the Waldorf Astoria True Service Standards. ... Assistant for the Waldorf Astoria Amsterdam, you will be responsible for ensuring consistent quality of customer ... Respond to guest comments via Qualtrics and Service Recovery efforts.

service and product delivery to provide an epic experience for our customer.Company Perks50% off stays ... professional development and fulfilment.Your roleTo deliver friendly, knowledgeable, and efficient customer ... to ensure customer satisfaction.Learn the skill sets of up-selling and practice them on every sale you ... and live within a reasonable travelling distance of the unit.Main responsibilitiesDeliver excellent customer ... service, always.Serve and present beverages, quickly and efficiently, meeting our standards and specs.Assist

service. ... and process optimization with unmatched marketplace understanding, dynamic ideas, and client first customer

We are committed to delivering excellence in service, efficiency, and customer satisfaction through our ... Work cross-functionally with transport, HR, and customer service teams to support business goals. ... Background in e-commerce, courier, or delivery service operations. ... Resolve service issues promptly to ensure smooth delivery operations. ... Make a real impact on the customer experience and operational performance.

We are committed to delivering excellence in service, efficiency, and customer satisfaction through our ... Work cross-functionally with transport, HR, and customer service teams to support business goals. ... Resolve service issues promptly to ensure smooth delivery operations. ... Make a real impact on the customer experience and operational performance. ... Desirable Experience Background in e-commerce, courier, or delivery service operations.

Konecta is a leading innovative global service provider in customer management business process and digital ... management solutions – including acquisition, retention, customer service, technical support, and collection ... These services are built on a portfolio of world-class expertise covering customer experience and process ... Focusing on the unique needs and opportunities of each industry, Konecta offers a full range of end-to-end customer

Projets Délégataires role at MetLife France.Responsable Pilotage et Projets DélégatairesWithin the Customer ... providers for outsourced operations.The role involves defining service expectations, implementing action ... the Responsible for Pilotage & Delegated Projects manages the relationship and oversight of external service ... reporting to the supervisor.RequirementsThe candidate must have relevant experience in managing external service

Customer Success Managers focused on building customer loyalty measured and reflected through retention ... Knowledgeable of a customer success playbook/strategy. ... Strategic planning for developing the customer success function. ... Initiating enhancements to our products by continuously seeking out relevant customer feedback. ... Communicating effectively with both internal and external teams to ensure superb customer satisfaction

Success Management, Project Management, Account Management, or other comparable Client Service roles ... Customer Advocacy: Be the voice of the customer internally and externally. ... Customer Adoption: Provide consultation regarding CrossKnowledge Learning Solutions. ... , serving as their dedicated point of contact for Customer Success related questions and concerns. ... Customer Onboarding and Alignment: Consult with clients to jointly establish goals, the metrics used

You will work in bill-to-cash management and handle customer service finance operations, including credit ... Job Details Type: Regular Departments: Credit & Collections Management (BTC), Customer Service & Logistics ... Experience in a customer-facing role. Experience in an order-to-cash environment. ... Visit customer premises to discuss and recover invalid debt with senior stakeholders in the customers

Individual tasks: Management of customer orders for the sales region with the support from Customer Service ... Thereby, he/she co-operates with the relevant colleagues in the Customer Service Centre. ... Overview and successful completion of customer orders. ... Identification of individual customers’ requirements (e.g. customer visits). ... Operative planning (e.g. customer visits and appointments). Operative Reporting (e.g.

Soft Skills: Results and customer service-oriented, strong analytical skills, quick problem diagnosis ... , and third-party relationships related to the service Lead projects for service enhancements and evolutions ... ) Follow the service roadmap and adoption, ensuring alignment with business requirements Develop and ... execute adoption strategies in collaboration with the adoption team Manage contracts, service reviews ... , escalation) Implement service evolutions and manage changes (CAB, evolution requests, impact studies

Customer Operations You’ll be the backbone of our user experience, ensuring that every customer touchpoint ... YOUR MISSION As Lead Operations Manager, you’ll be the owner of Operations — from manual execution of Customer ... ABOUT YOU The ideal profile would have 4–6 years of experience in operations and customer support, ideally ... tremendous empathy Define and continuously refine our tone of voice and communication guidelines for customer