870 customer service English-speaking jobs in Île-de-France

The mission     As the key facilitator of customer experience in the FR & EMEA region, you will serve as the primary point of contact, providing guidance and support throughout the lifecycle of their projects, ensuring their objectives are met.  This role presents a unique opportunity to grow and thrive in a dynamic, digital, and collaborative environment. It is structured around two main pillars:  Guidance and advice to our customers:  Establish yourself as a trusted advisor for your clients and nurture relationships with project managers and sponsors. You will have multiple interlocutors, including C-levels, across various departments such as communication, marketing, HR and more.  Assist in building the "success plan" for projects, starting from solution implementation and continuing throughout the project's lifespan  Conduct "Customer Success" training sessions and workshops.Proactively monitor the project on a monthly basis, sharing best practices and feedback with your customers.Maintain and strengthen relationships with existing customers, ensuring the renewal of their contracts. Within this client base, you will proactively own opportunities for upselling and cross-selling (including identification, negotiation, and contract signing) thereby enhancing the Annual Recurring Revenue (ARR).  Project management:  Oversee the project's launch timeline, ensuring punctual deployment.Liaise with internal technical teams during the deployment phase.Supervise the project in "run" mode to guarantee the attainment of the client's goals.Advocate for your customers with the Product Team to develop new features.Contribute to the development of cross-functional projects aimed at enhancing the internal organization of the Customer Success Team at Sociabble. 

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Identifies, develops and maintains customer and partner relationships and meet service requirements. ... pricing practices and changing customer/prospect dynamics in order to influence new product/service ... Leads market research to assess current and future market conditions, competitive product, service and ... experience in event management in the healthcare industry Knowledge of marketing management tools, customer

service by being a good listener and addressing customer needs effectively. ... You will manage and respond to customer inquiries via different channels, providing exceptional customer ... We're looking for a Customer Expert. ... Handle sensitive customer data with utmost care and confidentiality. ... What You’ll Be Doing Keep every customer engaged with a direct and friendly touch.

We are committed to delivering excellence in service, efficiency, and customer satisfaction through our

Konecta is a leading innovative global service provider in customer management business process and digital ... management solutions – including acquisition, retention, customer service, technical support, and collection ... These services are built on a portfolio of world-class expertise covering customer experience and process ... Focusing on the unique needs and opportunities of each industry, Konecta offers a full range of end-to-end customer

service. ... and process optimization with unmatched marketplace understanding, dynamic ideas, and client first customer

You will work in bill-to-cash management and handle customer service finance operations, including credit ... Job Details Type: Regular Departments: Credit & Collections Management (BTC), Customer Service & Logistics ... Experience in a customer-facing role. Experience in an order-to-cash environment. ... Visit customer premises to discuss and recover invalid debt with senior stakeholders in the customers

As part of your apprenticeship, you will assist the sales teams, deliver exceptional customer service ... Your missions Client service & sales Provide personalized and story-driven service to all customers ... Energetic, adaptable, and customer-focused. Passionate about luxury fragrance and storytelling. ... Retail insights & communication Identify opportunities and trends across different POS (customer preferences

service. ... and process optimization with unmatched marketplace understanding, dynamic ideas, and client-first customer

With us, you’ll become a champion multitasker – customer service, receptionist, concierge, barista, mixologist

Public Service Redesign Expert Location: Europe (remote/on-site as needed) Duration: Up to 12 months ... Propose redesigned service models aligned with user needs and digital delivery requirements. ... At least 8 years’ experience in public sector reform, service design, or digital transformation. ... Short-term assignments / task-based consultancy About the Opportunity: We are creating a pool of Public Service

Must haves Fluent, professional-level English (spoken and written) 4+ years of experience in customer ... We’re looking for experienced customer support professionals who want to solve hard problems, build deep ... * How many years of experience do you have in a Customer Experience Specialist role or a similar position

Individual tasks: Management of customer orders for the sales region with the support from Customer Service ... Thereby, he/she co-operates with the relevant colleagues in the Customer Service Centre. ... Overview and successful completion of customer orders. ... Identification of individual customers’ requirements (e.g. customer visits). ... Operative planning (e.g. customer visits and appointments). Operative Reporting (e.g.

Provide friendly customer service on Social Media Participate in styling, photo shoots, and content creation

team ($330M, 15 people), responsible for category growth, portfolio/brand strategy, and co-leading the customer ... Key Skills Digital Marketing, Performance Marketing, B2B Sales, Marketing, SaaS, Growing Experience, Customer

contractual exposure and critical escalations to prevent disclosure of client to customer claims Experience ... office - excel, PowerPoint and documentation and good reporting and presentation skill Should stay Customer ... business users A wealth of experience of managing in Supplier/Vendor Management Should have experience in customer ... , complex service request fulfilment, service performance management, service reporting and coaching. ... focused and take the ownership of service delivery

Respond to customer inquiries via phone and email, ensuring a high level of service. ... Minimum 2 years of experience as Customer Service and Admin support in a large-size company. ... Customer oriented. Good knowledge of Oracle. Analytical and attentive to detail. ... activity of the France service team. ... France Service Administration Support Responsibilities: The Service Administrator supports the day-to-day

Our Service team of dedicated and passionate professionals wants to create an outstanding customer experience ... ; gets first-hand customer information and uses it for improvements in service delivery; acts with customers ... Handle escalated calls and resolve complex customer issues. ... Act as the point of contact for escalated customer inquiries or complaints. ... What drives this department The Service Department is a trusted partner to our clients worldwide.

Work cross-functionally with transport, HR, and customer service teams to support business goals. ... Monitor operational KPIs and implement improvements to drive efficiency and customer satisfaction. ... Resolve service issues promptly to ensure smooth delivery operations. ... Desirable Experience Background in e-commerce, courier, or delivery service operations.