3056 customer service English-speaking jobs in Île-de-France

You will join the Customer Success team. ... What you will do As a Customer Success Manager - Enterprise accounts, you will: - Own the long-term success ... product, with a strong focus on value realization and growth potential. - Prepare and lead strategic customer ... Account Executives to structure, influence, and close expansion deals within your accounts. - Capture customer ... partner, combining deep product expertise with a strong business and revenue mindset. - Deeply understand customer

satisfaction, customer service, adoption, and retention experience Excellent written/verbal communication ... success plans for your customers, utilizing net promoter score (NPS) metrics and other customer data ... About the Position: The Customer Success Manager will be responsible for generating a repeatable strategy ... plans for accounts by creating metrics to support product onboarding, product adoption, as well as customer ... managers to understand the short‑term and long‑term sales strategies to identify key areas to drive customer

As Customer Success Manager, you support our clients in getting the most value out of our products. ... Collect and share customer feedback and expansion signals, contributing directly to product evolution ... Prepare and lead customer interactions (onboarding calls, follow‑ups, business check‑ins), with a pragmatic ... drive expansion opportunities (upsell and cross‑sell) within your portfolio by deeply understanding customer ... with internal teams (Sales, Product, Marketing) to support expansion motions and improve the overall customer

a Customer Success Lead, you will own the post‑onboarding customer experience, from adoption to retention ... mission is to empower travel agencies to thrive in the digital era As we grow, we are looking for a Customer ... Success Lead to strengthen our operations, drive customer value, and build a high‑performing CS team.As ... and performance‑driven culture⚙️ 20% – Structuring and scaling CS operationsBuild and improve Customer ... health (usage, adoption, renewals, upsell opportunities)Lead complex situations and escalationsDrive customer

As Customer Success Manager, you support our clients in getting the most value out of our products. ... Collect and share customer feedback and expansion signals, contributing directly to product evolution ... Prepare and lead customer interactions (onboarding calls, follow‑ups, business check‑ins), with a pragmatic ... drive expansion opportunities (upsell and cross‑sell) within your portfolio by deeply understanding customer ... with internal teams (Sales, Product, Marketing) to support expansion motions and improve the overall customer

At the same time, every customer benefits from structured, personalized support. ... skills You have at least 5 years of experience managing enterprise client portfolios in B2B SaaS, as a Customer

Success, Customer Success, Customer Enablement, Account Management, or a relevant customer‑facing role ... As a Customer Enablement Manager, you’ll work directly with some of our largest customers to help them ... Your ability to build strong relationships, connect the dots between product features and customer goals ... Strong product knowledge and a customer‑first, consultative approach to solving challenges and driving ... do at Figma: Manage the adoption journey for a portfolio of large, strategic customers Understand customer

experience managing a small portfolio of medium-to-high-touch partners or accounts in a Partner Success, Customer

Role SummaryBecome the driving force behind our omnichannel strategy and the guardian of customer satisfaction ... the CX product roadmap in close collaboration with business units.Design & User Stories: Translate customer ... continuously iterate and improve the product.Technical SkillsCustomer Relations: Understanding of digital customer

You will join the Customer Success team. ... Deeply understand customer organizations, map stakeholders and decision-makers, and proactively surface ... Prepare and lead strategic customer engagements (Kick-offs, Business Reviews, Success Plans), explicitly ... Capture customer feedback and expansion signals, share them internally, and translate them into concrete

About The Role Customer Engineers (CEs) are the technical drivers of customer success at Aircall. ... Why This Role Matters Customer Engineers sit at the center of Aircall’s customer experience. ... Customer Orientation Highly empathetic and outcome‑focused – measures success by customer value, not ... Experience & Background 4–8 years or more in a customer‑facing technical role (Customer Engineer, Technical ... to drive revenue, resolve issues faster, and scale customer‑facing teams.

agents that automate revenue processes, improve productivity, and enhance decision-making across the customer ... Support, Monitoring and Automation, transitioned towards a subscription-led commercial model, invested in Customer ... implementing, and optimizing RevOps technologies, including CRM, sales engagement, marketing automation, customer ... Company DescriptionEasyVista is a leading European IT Service Management (ITSM) and IT Operations platform ... , providing organisations with a unified cloud-based solution to manage IT service delivery, automate

workflows, and strategic initiatives as they pertain to data analysis, process, user experience, and customer ... Support, Monitoring and Automation, transitioned towards a subscription-led commercial model, invested in Customer ... Company Description EasyVista is a leading European IT Service Management (ITSM) and IT Operations platform ... , providing organisations with a unified cloud-based solution to manage IT service delivery, automate ... , providing organisations with a unified cloud-based solution to manage IT service delivery, automate

agents that automate revenue processes, improve productivity, and enhance decision-making across the customer ... Support, Monitoring and Automation, transitioned towards a subscription-led commercial model, invested in Customer ... implementing, and optimizing RevOps technologies, including CRM, sales engagement, marketing automation, customer ... Company Description EasyVista is a leading European IT Service Management (ITSM) and IT Operations platform ... , providing organisations with a unified cloud-based solution to manage IT service delivery, automate

Maintain high levels of customer satisfaction through effective service delivery. ... service delivery in a highly regulated and technically demanding environment. ... employees, eligible dependents, and household membersWe encourage our employees to participate in community service ... Travel to customer sites as needed to support teams and ensure operational performance. ... People LeadershipBuild and maintain a strong safety, quality, and customer-focused culture.

Global Digital Customer Engagement & CRM Director - International eCommerce Environment A A world-leading ... turning customer engagement into a genuine commercial growth engine, by owning the strategy, program ... This role sits at the heart of the companys growth strategy from its existing customer base: it is about ... The person hired will also define how customer engagement operates as a scalable product portfolio: new ... eCommerce company, operating globally and generating billions in revenue, is looking for a Global Digital Customer

portfolio diversification Manage customer relationships and satisfaction whilst ensuring existing customer ... Represent the company at industry events, conferences, and customer meetings. ... Motivation to grow into a customer‑management or business development role. ... Job Description Principal Missions Identify and qualify new market and customer targets to increase ... Adaptable and comfortable working with different customer profiles and team members.

What We Need To See 3+ years’ experience in business operations, sales support, or customer service, ... What You’ll Be Doing Sales Operations and Customer Support: Manage and resolve queries and issues for ... Work closely with operations, production, and warehouse teams to ensure customer orders are delivered ... Excellent problem‑solving abilities, strong attention to detail, and a customer‑focused approach, with

customer experience and accelerate commercial transformation. ... To succeed sustainably, we must manage data risks while staying customer-centric. ... Context Within Customer Experience & Commercial Transformation (CXCT), our ambition is to elevate

We are the only full-service, end-to-end shared service organization in the industry, enabling Groupe ... We are the only full-service, end-to-end shared service organization in the industry, enabling Groupe ... Formed in 1998 as a small team to service a few Publicis Groupe firms, Publicis Re:Sources has grown ... Advanced expertise in Power BI Desktop, Power BI Service, semantic models, DAX and performance optimization ... Partner with Data teams to clarify source systems, transformation logic, data ownership and service expectations