2935 customer service English-speaking jobs in Île-de-France

service. ... Position Overview The Customer Renewals Team Specialist (CRT) helps develop customer relationships that ... The Customer Renewals Team Specialist will report to the Senior Director, Customer Success General Responsibilities ... promote customer growth, retention and loyalty. ... Structured: leads the customer through the process, is organized and responsive.

Success, Customer Success, Customer Enablement, Account Management or a relevant customer-facing role ... As a Customer Enablement Manager, you’ll work directly with some of our largest customers to help them ... Your ability to build strong relationships, connect the dots between product features and customer goals ... ’ll do at Figma:Manage the adoption journey for a portfolio of large, strategic customersUnderstand customer ... product knowledge and a customer‑first, consultative approach to solving challenges and driving adoptionA

You will join the Customer Success team. ... What you will do As a Customer Success Manager - Enterprise accounts, you will: - Own the long-term success ... product, with a strong focus on value realization and growth potential. - Prepare and lead strategic customer ... Account Executives to structure, influence, and close expansion deals within your accounts. - Capture customer ... partner, combining deep product expertise with a strong business and revenue mindset. - Deeply understand customer

satisfaction, customer service, adoption, and retention experience Excellent written/verbal communication ... success plans for your customers, utilizing net promoter score (NPS) metrics and other customer data ... About the Position: The Customer Success Manager will be responsible for generating a repeatable strategy ... plans for accounts by creating metrics to support product onboarding, product adoption, as well as customer ... managers to understand the short‑term and long‑term sales strategies to identify key areas to drive customer

a Customer Success Lead, you will own the post‑onboarding customer experience, from adoption to retention ... mission is to empower travel agencies to thrive in the digital era As we grow, we are looking for a Customer ... Success Lead to strengthen our operations, drive customer value, and build a high‑performing CS team.As ... and performance‑driven culture⚙️ 20% – Structuring and scaling CS operationsBuild and improve Customer ... health (usage, adoption, renewals, upsell opportunities)Lead complex situations and escalationsDrive customer

At the same time, every customer benefits from structured, personalized support. ... skills You have at least 5 years of experience managing enterprise client portfolios in B2B SaaS, as a Customer

drive continuous product and service enhancements. ... Customer Health Monitoring: Monitor customer health through analytics and feedback, staying proactive ... As a Customer Success Manager at Entropia, you'll play a critical role in unlocking the full potential ... Feedback Loop: Serve as the voice of the customer, relaying insights and feedback to internal teams to

Success, Customer Success, Customer Enablement, Account Management, or a relevant customer‑facing role ... As a Customer Enablement Manager, you’ll work directly with some of our largest customers to help them ... Your ability to build strong relationships, connect the dots between product features and customer goals ... Strong product knowledge and a customer‑first, consultative approach to solving challenges and driving ... do at Figma: Manage the adoption journey for a portfolio of large, strategic customers Understand customer

experience managing a small portfolio of medium-to-high-touch partners or accounts in a Partner Success, Customer

Act as the voice of the customer internally, contributing to Customer Success strategy, playbooks, and ... WHAT YOU'LL BRING Proven experience in Customer Success within a SaaS environment (or related roles) ... Drive key performance metrics including NRR, churn, renewal rates, and customer health, ensuring consistent ... Eagerness to deliver an exceptional customer experience, proactively reduce churn, troubleshoot client ... cycles, and identifying upsell and expansion opportunities, with strong communication skills and a customer‑centric

connected services, eligible to their vehicle, be able to: subscribe (free or paid offers), activate the service ... Subscription and Customer Engagement Platform Operations Engineer Software & Electric and Electronics ... SCEP Platform : “Subscription and Customer Engagement Platform” is the platform dedicated for subscriptions ... corrective actions and verify their effectiveness Define or use proactive/workaround processes to limit customer

Role SummaryBecome the driving force behind our omnichannel strategy and the guardian of customer satisfaction ... the CX product roadmap in close collaboration with business units.Design & User Stories: Translate customer ... continuously iterate and improve the product.Technical SkillsCustomer Relations: Understanding of digital customer

About The Role Customer Engineers (CEs) are the technical drivers of customer success at Aircall. ... Why This Role Matters Customer Engineers sit at the center of Aircall’s customer experience. ... Customer Orientation Highly empathetic and outcome‑focused – measures success by customer value, not ... Experience & Background 4–8 years or more in a customer‑facing technical role (Customer Engineer, Technical ... to drive revenue, resolve issues faster, and scale customer‑facing teams.

engineers and end users.Act as the voice of the customer to Arango's product and engineering teams, ... learn, grow, and contribute to shaping the future of enterprise AI.About The RoleArango is hiring a Customer ... HIPAA as applicable).Produce architecture documentation, runbooks, and reusable patterns, and train customer ... role-based access, secrets management, audit logging, PII redaction, and content safety controls.Meet customer ... contact across the full lifecycle: discovery, design, pilot, production, and expansion.Run discovery with customer

to drive revenue, resolve issues faster, and scale customer-facing teams. ... Aircall is a unicorn, AI-powered customer communications platform used by 22,000+ companies worldwide ... We're redefining customer communications by bringing voice, SMS, WhatsApp, and AI together into one seamless ... How we work at Aircall: We're customer-obsessed, data-driven, and focused on delivering meaningful outcomes

What We Need To See 3+ years’ experience in business operations, sales support, or customer service, ... What You’ll Be Doing Sales Operations and Customer Support: Manage and resolve queries and issues for ... Work closely with operations, production, and warehouse teams to ensure customer orders are delivered ... Excellent problem‑solving abilities, strong attention to detail, and a customer‑focused approach, with

Customer Support EngineerLocation: Paris, FranceCustomer Support Engineer required for a global engineering ... This Customer Support Engineer role will support customers across product integration, troubleshooting ... The Customer Support Engineer will work closely with customers, distributors, and internal engineering ... root cause analysis activitiesWork closely with design, quality, and manufacturing teams to resolve customer ... technical presentations, product training, and application guidanceSupport new product introductions and customer

Customer portal product owner will be reporting to the Director Sales & Marketing Tools & Digital Customer ... Overview Fonctions Support - Marketing & communication CUSTOMER PORTAL PRODUCT OWNER H/F By his/her expert ... ability to manage large scale international business projects, the CUSTOMER PORTAL PRODUCT OWNER is ... As part of this mission, the CUSTOMER PORTAL PRODUCT OWNER will prepare and run cross-functional and ... Responsibilities Support the Director Sales & Marketing Tools & Digital Customer Experience to develop

The Senior Manager, Lead QA Operations Service Provider , will lead quality oversight of service providers ... Title: Senior Manager, Lead QA Operations Service ProviderCompany: Ipsen Innovation (SAS)About Ipsen: ... Job Description: Are you a quality expert with experience in clinical development and service provider ... What you'll doLead the qualification, and oversight of service providers supporting clinical studiesEnsure ... compliance activities, and risk-based quality oversight processes are in place and effectiveMonitor service

portfolio diversification Manage customer relationships and satisfaction whilst ensuring existing customer ... Represent the company at industry events, conferences, and customer meetings. ... Motivation to grow into a customer‑management or business development role. ... Job Description Principal Missions Identify and qualify new market and customer targets to increase ... Adaptable and comfortable working with different customer profiles and team members.