33 customer service English-speaking jobs in Saint-Denis

Use customer feedback through VoC to drive improvements in service delivery processes. ... What You Do Responsible for day-to-day operations to ensure all service delivery activities meet customer ... What We Offer At Allianz Partners, AI is revolutionizing customer service and claims management through ... Customer‑centric mindset. ... meeting customer expectations.

Logistics, with 150,000 employees across 220 countries (500,000 within Deutsche Post DHL), is the leading service ... the public that Deutsche Post DHL Group is a reliable and trustworthy partner, combining high-quality service ... **Key Responsibilities:**  Work closely with the IT Solution Manager to translate customer and business ... requirements into standardized IT solutions  Configure WMS applications to meet operational & customer ... will serve as the critical link between business requirements and technical solutions, translating customer

At Allianz Partners, AI is revolutionizing customer service and claims management through innovative ... All while ensuring human oversight for claims to maintain service integrity. ... Deep understanding of operations (contact centres, field/network operations, service delivery or similar ... you have led complex change across operations (not just advised), and can point to concrete cost and service ... with a clear target: reduce internal and external RSA costs by 30% by 2030 (vs. 2025), while improving customer

demand, employee availability, service performance and cost efficiency. ... Define scheduling policies and controls that balance customer demand, workforce availability, employee ... Define scheduling policies and controls that balance customer demand, workforce availability, employee ... capacity is translated into optimized, compliant and business-aligned scheduling solutions that balance customer ... Build a high-performance scheduling culture centred on service excellence, and continuous improvement

They provide high‑level technical support to Service Managers on complex incidents. ... Managers on complex operational topics Participate in service definition and continuous improvement ... understanding Information Technology Infrastructure Library (ITIL): Integration in a service approach ... A key part of the role is also to drive service innovation and animate a product community to communicate ... Managers in controlling managed service provider activities, particularly on complex tickets and critical

At Allianz Partners, AI is revolutionizing customer service and claims management through innovative ... All while ensuring human oversight for claims to maintain service integrity. ... This approach not only enhances customer experiences but also supports strategic initiatives like fraud ... AI and Emerging Technologies, Allianz Partners continues to lead the industry, meeting ever-changing customer

repair activities across multiple sites and supports regions in securing efficient and timely return to service ... of customer assets. ... Commercial ownership, customer contractual management and P&L accountability remain within the regional ... both Alstom and its customers in order to improve operational efficiency, recovery performance and customer ... supply chain and quality functions in order to reduce lead time, improve execution efficiency and secure customer

At Allianz Partners, AI is revolutionizing customer service and claims management through innovative ... All while ensuring human oversight for claims to maintain service integrity. ... This approach not only enhances customer experiences but also supports strategic initiatives like fraud ... AI and Emerging Technologies, Allianz Partners continues to lead the industry, meeting ever-changing customer

Ensure capacity plans support agreed service, quality and customer experience objectives while respecting ... workforce capacity, capabilities and staffing strategies in place to meet operational, financial and customer ... Provide strategic insights and recommendations on workforce optimisation, cost efficiency, and service ... expertise, commercial acumen and strategic leadership to influence executive decisions on capacity, cost, service ... Acumen (Advanced): Applies strong commercial and financial understanding to balance cost efficiency, service

proposals aligned with standard solutions and commercial strategy · Analysing potential gaps between customer ... specifically take care of managing the technical scope of bids but also analysing potential gaps between customer

Partners, you will design, build, and operate voice agents and conversational AI systems that power customer-facing

We are building a global platform designed to transform customer experience, accelerate service delivery ... Relationships Redion Group: Underwriting / Finance / Business Lines Group Insurance and Service subsidiaries

to the Run & Change service layer. ... Backend client libraries / API conventions where applicable), and voice/conversational AI experiences for customer-facing ... Coordinate change windows for AI service rollouts through the HoP&E-chaired CAB; feed the change calendar ... compliance and ethics review, and with the Head of AI Platform & Engineering (HoP&E) as CAB chair on AI service

We are building a global platform designed to transform customer experience, accelerate service delivery

in line with Quality, Cost, Delivery and Performance (QCDP) objectives, while interfacing with the customer ... between requirements, design and delivered solution Ensure stakeholder coordination Interface with customer ... Engineering Manager Manage changes and requirements Pilot change requests (CRs) and backlog Integrate customer

WLA) and consolidation of inputs from Support functions Support or act in lieu of Tender Leader for Customer ... the Platform and the Tender Leader how gaps are addressed Ensure offered solution compliance versus Customer ... of documentation versions up to contract signature Participate to the contract negotiations Attend Customer ... Communications skills and reporting capabilities A good sense of anticipation Negotiation skills; Customer ... understand Customer's needs Promote the Company and its product Co-ordinate internal activities to influence Customer

Leveraging strong SAP FI/CO expertise, the consultant will manage run activities (incidents, service ... Key Responsibilities Run Activities (60%) — Incidents, changes, and service requests Coordinate the

during your relocation and arrival What you will be doing - Hair and beard cuts - Exceptional client service

that enable software delivery at scale and the business-facing product engineering teams that deliver customer ... across platform engineering, infrastructure, backend engineering, frontend engineering, and business service

service to the teams operating within the data centers. ... uptime of mechanical, electrical, and fire protection/life safety systems, while delivering world-class customer