203 customer service English-speaking jobs in Lyon

We are looking for an experienced Customer Service Supervisor to lead and scale our remote support team ... Service Agents Monitor and improve KPIs (CSAT, response times, resolution rates, retention, resell performance ... ) Manage escalations and ensure consistently high-quality customer interactions (phone, chat, email, ... Oversee social media moderation and community engagement Collaborate cross-functionally to improve customer ... a plus   If you’re passionate about leadership, operational excellence, and delivering exceptional customer

Delivery Manager, you will be responsible for:Guaranteeing quality of service and customer satisfactionEnsure ... that customers are satisfied to an average of over 3 out of 4 (COPIL weather)Respect the SLA for each customer ... customersExcellent communication and interpersonal skillsGood interpersonal skills with contacts in the customer ... Cloud Temple is offering you the opportunity to join its teams as a Service Delivery Manager. ... contractEnsuring successful change management, either independently or with a project managerMastering the customer

service, and field service operations with distinctive business applications fueled by product knowledge.Your ... sizes, Fluid Topics is the go-to solution for tech companies seeking to enhance team collaboration, customer ... for gaps.What you bring5+ years of work experience in instructional design, learning & development, customer ... Collaborate and sync with technical writers and subject matter experts (SMEs)Lead workshops with customer-facing

Responsibilities Handling incoming customer inquiries by telephone, e‑mail, and fax Handling of customer ... service Able to multi‑task and independently prioritize job functions under pressure Disciplined CRM ... anchoring, linking, aligning, and supporting the external sales force by providing technical sales/service ... issues Handling of order entry and liaise with the logistics team High quality customer liaison during ... , product specialists for non‑standard applications and external sales engineers Own and manage all customer

Build trustworthy customer relationships through repeated service, sales and courtesy visits. ... Aftersales & Service Engineer France (m/f/d) In France we are looking for an: After Sales & Service Engineer ... maintenance, machine inspections and new installations on customer sites. ... Customer orientated with a professional & positive attitude. Good organizational skills. ... Supporting the professional image of the KMT technical Service department and KMT genuine products.

We are looking for an Global Application Specialist who will work and grow within the Customer Service ... Over 5 years of customer service experience in immunology, with expertise in immunoassay reagents and ... Immunoassays franchise and will report to the Global Customer Service Manager within a team of 9 co-workers ... Execution of service projects and contribution to service strategy. ... Management of technical support and customer complaints for subsidiaries and distributors, including

Customer service experience required; travel or hospitality experience preferred. ... This role is ideal for someone passionate about travel, customer service, and delivering high-quality ... Passion for travel and client-focused service. ... Resolve customer concerns with empathy and effective problem-solving. ... Job Description Prestige Travel Agency by Mich USA is seeking aTravel Customer Experience Representative

Front‑office activities: Customer service and sales: Take care of check‑ins and check‑outs, register ... service, problem‑solving, communication, team spirit, organization, time management, fleet coordination ... Thanks to its digital approach and customer‑centric orientation, Indie Campers has developed a strong ... service orientation; You have a problem‑solving mindset, thriving to create solutions and feeling comfortable ... and meeting new cultures; You possess a natural talent for connecting with people and have a strong customer

As a Customer Expansion partner on the Customer Success department, you will play a crucial role in driving ... ResponsibilitiesAccount Growth: Analyze customer accounts to identify opportunities for expansion and ... Advocacy: Serve as the customer's voice within Upfluence, sharing feedback to influence product ... This role demands a proactive approach to relationship management, with a keen focus on leveraging customer ... Proactively address issues, implement solutions, and collaborate with internal teams to minimize churn Customer

The Role We are seeking a practical, customer-oriented Service Engineer/Technician to join our French ... When not on customer sites, you will be working from our local technical facility. ... Itinerant Service Engineer – Instrumentation & Process Systems Location: Near Lyon (within a 45-minute ... and professional growth Autonomy and flexibility within a supportive team Stability in a growing and customer-focused ... skilled junior engineer or technician who enjoys fieldwork, solving problems, and delivering great service

Do you enjoy combining customer relationship management, governance, and technological expertise? ... At TeamWork, operational excellence, innovation, and customer proximity are at the heart of our mission ... role requires strong leadership, understanding of cloud and infrastructure environments, and excellent customer ... With over 1,200 employees in 20 countries, we support major industrial and service companies in their ... The SDM is accountable for ensuring seamless service operations, meeting contractual obligations, and

-Strong customer service experience (preferably in travel or hospitality). ... As a Travel Customer Representative, you will play a key role in supporting our clients throughout their ... , provide booking updates, and ensure that every interaction reflects our commitment to exceptional service

, from the opening of the service request to the invoicing of therepair order. ... services officer receives service requests and plans the interventions of the field operational teams ... satisfaction, etc.) in the business tool, on the basis of internal and external customer intervention ... Description Summary**JOB PURPOSE On the basis of the activities assigned by his/her superiors, the customer ... in collaboration with internal stakeholdersAdministrative management- Allocate supplier invoices to service

to customer. ... Relationship Management: Act as the primary interface with customer IT and business stakeholders. ... , and service requests are resolved within SLA targets. ... Role – SAP AMS lead Technology – SAP Service Delivery Location – Lyon, France Job Description As an SAP ... Your Role Service Delivery & SLA Management: Own end-to-end AMS delivery, ensuring incidents, problems

service experience preferred (any industry welcome) Organized and dependable with good attention to ... We are looking for a Travel Customer Representative to assist clients throughout their travel journey ... positive client experience Ideal Candidate Friendly and patient communicator who enjoys helping people Customer

, regulatory, market and technology monitoring: Build an offering that meets customer needs (product ... Responsibilities: Definition and management of the strategy for your product platform, based on customer ... You will be the voice of the customer internally, ensuring alignment between market needs and development ... a strategic vision for the company's products, as defined by management, aligned with external customer

experience Ideal Candidate Strong written and verbal communication skills Customer service experience ... We are seeking a Remote Travel Customer Representative to support travelers before, during, and after ... proactively communicate with clients when needed Resolve issues efficiently while maintaining a positive customer

service mindset Excellent interpersonal and communication skills ... contributes to the continuous improvement of the Quality and Safety Management System and supports overall customer ... processing of deviations Root cause analysis Proposal and implementation of corrective actions Response to customer ... Experience working in a laboratory environment Experience in Quality and HSE roles Bachelors Degree Strong customer

Organisation: 3 days a week on customer site in Saint-Priest. ... Service Management: Intervene as an expert during critical incidents to restore service in compliance

At TechBiz Global, we are providing recruitment service to our TOP clients from our portfolio. ... experience managing products for global telecom or hyperscale customers • Familiarity with carrier-class service ... needs, and technology evolution • Translate market and customer requirements into product requirements ... coherent technologies • Develop and maintain multi-year product roadmaps aligned with market trends, customer ... teams to support product positioning, technical enablement, and customer engagements • Perform competitive