16 customer service English-speaking jobs in Nice

The Service Relationship Manager (SRM) mission is to guide the customer during their post-sale journey ... Requirements: • Evidence of previous Service Management Delivery and/or Customer Success experience, ... Adoption, Consumption Process and Customer Satisfaction). • Deliver the ADS service reviews, providing ... The SRM will provide governance across the Advanced Service Deployment (ADS) delivery by identifying ... trends, providing service reporting, and making recommendations for optimal consumption of the FortiSASE

This is a technical role, delivering post-sales testing service to key customers. ... to set up testing environments, to define and execute test cases, and to detail the test results in service ... The Customer Readiness Testing team performs tests designed to specifically replicate the customer environment ... Fortinet is looking for Network Security QA Engineer to join the EMEA Customer Readiness Testing team ... Implementation of customer projects - Testing of Fortinet products deployed in production environments

•Integrates customer insights into service design and improvement. ... •Incorporate customer feedback, usage data, and satisfaction metrics into service improvement plans. ... The Service Portfolio Project Manager contributes expertise across support, customer success, and professional ... Customer Centric Mindset •Understands customer needs, pain points, and success drivers. ... , efficiency, and customer experience.

Track record of conference talks, customer keynotes, or executive briefings. ... work on stage: keynotes at Fortinet events and partner conferences, technical blogs, recorded demos, customer ... Senior Consulting Systems Engineer – NOC/SOC, SIEM/SOAR (MSSP & Service Provider) EMEA Location: EMEA ... (remote) · Travel: up to 20% · Team: CSE Solutions EMEA – SP/MSSP About the role EMEA Service Providers ... and MSSPs need to turn security operations into a profitable, productized service line not just another

level agreements are met Reporting on handled cases and time spent with clients Proposing service quality ... collaborating with various company departments Documenting support cases in a knowledge base Ensuring service ... Customer Support (in English) Delivering, installing, and training customers on our software Handling ... customer requests (written and phone support, mainly in English) Reproducing issues and coordinating ... improvements Managing customer access rights Profil : Passion for IT and software testing Interest in

Create and maintain customer trust. ... Your responsibilities Customer communication & relationship Be accountable to your customer of any activity ... Train your customer on best practices. ... Bridge your customer, our research and our development. ... Travel 10% - 20%, depending on the customer engagement.

Comfort discussing multi-tenant, service-provider-grade architecture — not just single-customer deployments ... — and translating that into a partner's own service catalogue and SLAs. ... tiers, SLAs, and multi-tenant service models that remain viable for the partner's business at scale. ... MSSP · Level: Senior About the role SASE is where Telcos and MSSPs are placing their next big managed-service ... Real understanding of operational reality — how a service is actually monitored and supported day to

Engineering Manager, MAAS Join the Canonical team as an Engineering Manager for MAAS (Metal as a Service

Fortinet (NASDAQ: FTNT) protects the most valuable assets of some of the largest enterprise, service

We partner with some of the world's most innovative global brands to recruit Customer Support Specialists

success team on driving customer engagement and growth, working on strategies to upsell and cross-sell ... across our customer base.Plan and execute global events, live webinars, and community meetups that align ... landscape.You'll measure impact, using data to refine messaging, optimize marketing funnels, and drive customer ... competitive analysis, staying ahead of market trends and evolving our positioning accordingly.Support the customer

Customer & Market Insights Conduct customer interviews and discovery sessions. ... Support enablement materials for Sales and Customer Success. ... Prioritize opportunities based on customer value and business impact. ... Gather feedback from prospects, customers, Sales, and Customer Success. ... Product Planning Translate customer problems into product requirements.

developing products, Sustaining Engineering, as part of Support Engineering, solves problems for the customer ... limited to Ubuntu, OpenStack, Ceph, Kubernetes, Juju & MAAS Demonstrate the very best of Canonical in customer

during your relocation and arrival What you will be doing - Hair and beard cuts - Exceptional client service

Collaborate with Sales and Customer Success teams to support the technical sales cycle.

open source related to application isolation, workload orchestration, system or OCI containers, micro‑service