Customer relationship management
Responsible for
customer satisfaction through quality of
service and ... reporting of work performed (at the equipment level) in order to ensure the accuracy of e-Optimum and
Customer ... Accountable for the execution of the
service visits (planned maintenance, callouts and
service repairs ... Accountable for equipment safety and performance Accountable for managing the site environment during
service ... Responsible for keeping the
service tooling, van, instruments, etc safe, maintained and in good condition