178 customer service English-speaking jobs in Boulogne-Billancourt

About the Role The Service Manager is responsible for overseeing the end‑to‑end customer service experience ... measurable improvements in service quality and customer experience. ... What We’re Looking For Essential experience: Proven experience in Service Management or customer service ... , ensuring service delivery consistently meets contractual commitments and customer expectations. ... The role combines operational rigor with customer-facing leadership, supporting both day‑to‑day service

**Job Description**CDD 6 mois**Missions principales :**Rattaché(e) à votre Manager Service Client Qualité ... vous assurez de la mise en place par nos prestataires des évaluations nécessaires de la qualité de service ... , formation continue, déploiement de nouveaux process.* Vous assurez l’interface entre la Direction Service ... contribuez activement à l’efficience des équipes et des process, à l’amélioration de la qualité de service ... Anglais courant lu, écrit, parlé**Expérience :** 1 an idéalement dans le pilotage de la qualité de service

Customer Engagement: Collaborate closely with customers, stakeholders, and users to gather feedback, ... This role focuses on ensuring that global services meet customer needs, drive business value, and align ... background in product management, excellent communication and leadership skills, and a deep understanding of customer ... roadmap, and overall vision for global service offerings within the organization. ... The Global Service Product Owner will be responsible for defining and managing the product strategy,

payments, customer operations, etc.). ... WHY JOIN THE TEAM A strategic role at the heart of critical digital customer journeys. ... You will manage a portfolio of strategic service categories, with the objective of creating value for ... You have at least, 4 years of experience in procurement, ideally within service categories (digital, ... internal stakeholders, while ensuring cost efficiency, service quality, risk management, and compliance

Customer Relationship Management: Ensure exceptional customer service and satisfaction at all touchpoints ... , implement and manage CRM systems to track customer interactions and feedback, and develop strategies ... Marketing Director, you will be responsible for identifying new business opportunities, expanding our customer ... digital marketing strategies, CRM software, and analytics tools to optimize marketing campaigns and customer ... comprehensive sales strategies to achieve revenue targets, identify new business opportunities to expand the customer

Service.   ... It covers the full commercial cycle, from quotation to order processing, while contributing to customer ... Your missions will be: Sales activity •    Monitor customer portfolio from the office to reach sales ... reminders   Order management activity •    Create new customer in MdP and ERP system (SAP); maintain ... within ERP system (SAP) •    Processing sample requests •    Centralize customer request and dispatch

The Customer Success Executive The Customer Success Executive is responsible for providing strategic ... Customer‑Centric Mindset: Deep understanding of customer challenges, needs, and motivations, with a focus ... operational KPIs—adoption, technical health, renewals, customer satisfaction, and expansion. ... Set Success Metrics and Milestones: Establish clear, measurable success metrics with the customer, and ... Focus on Key Performance Indicators (KPIs): Guide and inspire the Customer Success team to meet critical

Participates in problem-solving, kaizen, and VSM events* Represents regional field and customer voice ... and managing region-specific service products using the Rapid Closed Loop (RCLP) new service design process ... growth and margin expansion* Delivers on-performance new service introduction (NSI)* Improves service ... Operationalizes service platforms from global team* Builds and launches region‐specific service offerings ... management, service operations, service commercial enablement, or product lifecycle management* Proven

demand, support the growth of our customer platform and drive customer engagement. ... Identify customer, market, and stakeholder needs through data, research, and close collaboration with ... creative that scale across markets - balancing global consistency with local relevance - to generate customer ... Strong understanding of digital marketing ecosystems, including omni-channel campaigns, customer journeys ... Experience as a Product Owner, Product Manager, or similar role in digital marketing, e-commerce, or customer-facing

to meet the customer. ... Partner with Marketing and Product to share customer insights and shape campaigns. ... You will champion data-driven decisions that improve win rates and customer satisfaction. ... Our Inside Sales Account Manager team is the driving force behind our high-level customer interaction ... Our Inside Sales Account Manager team ensures every customer interaction is exceptional and tailored

Location: Hybrid / 20 to 30 % travelling Department: Global Customer Excellence Reports to: Global Customer ... Your mission About the Role We are looking for a Global Customer Innovation Manager to join our Global ... Customer Excellence team and play a key role in advancing our omnichannel engagement strategy across ... Innovation Leadership: Lead strategic innovation projects to strengthen customer experience — such as ... Customer Relationship Management (CRM): Drive alignment on CRM capabilities, features, and enhancements

Future missions Customer portfolio strategy Scope expansion: identification and closing of upsell ... Context We are recruiting a Strategy and Operations Manager to steer business operations of our existing customer ... This new role, at the intersection of account management, finance and legal, will be key to ensure customer ... contractual set‑up Leverage credibility: working with marketing ensuring our successes resonate through customer

to ensure that service level agreements and obligations are met. ... process, workstream or area in Mondelēz International Digital Services, working to support impeccable service ... **How you will contribute**You will use your in-depth process and service knowledge in your area of expertise ... Your specific process area* Change management and leading teams through change* Working in a shared service ... processus et des services dans votre domaine d'expertise pour garantir le respect des accords de niveau de service

Support (approx. 5% of role): provide first‑level support for a limited number of customer service tickets ... request quality and share insights and recommendations with management to improve workflows.Customer Service ... originating from ViaMichelin, maintain timely responses and contribute to a positive customer experience.Peak

Customer Service Support (Approx. 5% of Role) Provide first-level support for a limited number of customer ... service tickets originating from ViaMichelin. ... Maintain timely responses and contribute to a positive customer experience by ensuring inquiries are

Customer Service Support (Approx. 5% of Role) Provide first-level support for a limited number of customer ... service tickets originating from ViaMichelin. ... Maintain timely responses and contribute to a positive customer experience by ensuring inquiries are

Customer Service Support (Approx. 5% of Role) Provide first-level support for a limited number of customer ... service tickets originating from ViaMichelin. ... Maintain timely responses and contribute to a positive customer experience by ensuring inquiries are

Executive Partner, Executive Programs (ExP) France About the role: Gartner Executive Programs (ExP) is a service ... will do: Manage a portfolio of 28+ member relationships  Leverage subject matter expertise to create service ... benefit from the convenience of a single source of knowledge and insight focused on CIO-level challenges, service ... innovative solutions by assessing member Mission Critical Priorities (MCPs) and developing a customized service

development team  Be source of proposal to improve the quality of service provided to Sidetrade customers ... Manage our hosted applications operations, in collaboration with our customer support team and product ... of our 38 nationalities and these diverse perspectives drive our innovation, one team culture and a customer-first

parameters and internal documentation Support technical analyses related to capacity allocation and service ... Work closely with capacity planning engineers defining space‑segment capacity requirements to support customer