14 customer service English-speaking jobs in Strasbourg

Monitor and maintain service quality throughout the service delivery lifecycle. ... We are continuously growing and we are looking for a professional Senior Service Delivery Specialist ... Monitor, report, and ensure achievement of Problem Management KPIs and service targets. ... Coordinate internal and external teams to drive effective incident resolution and maintain service quality ... Assist in coordinating Problem Management and Release Management activities to ensure effective service

Service Lead the team to prioritize inclusive, high-quality customer experiences that build loyalty and ... Maintain a visible presence and model elevated service standards. ... Empower team members to resolve customer concerns with empathy and autonomy. ... Comfort with technology and ability to use digital tools to enhance customer experience. ... As Shop Manager, you lead by example—supporting your team to deliver exceptional customer experiences

Qualifications Soft Skills: customer relationships, communication, teamwork, energetic, phone skills ... Requirements Hold a post-secondary diploma (equivalent to Bac+2) Passionate about customer relationships

The work will be carried out either in the company’s premises or on site at customer premises.

The work will be carried out either in the company’s premises or on site at customer premises.

The work will be carried out either in the company's premises or on site at customer premises.

The work will be carried out either in the company’s premises or on site at customer premises.

The work will be carried out either in the company’s premises or on site at customer premises.

The work will be carried out either in the company’s premises or on site at customer premises.

requests in accordance with defined service levels;Perform corrective, adaptive, preventive and perfective ... across all environments;Provide second-level support by analysing and resolving incidents, problems and service ... management tools such as Service Now etc;Experience with Linux/Unix environments, container orchestration ... runbooks and knowledge-base articles, and support knowledge transfer and handover activities to guarantee service ... processes, including Incident, Problem, Change, Release, Event and Knowledge Management;Proficiency with IT service

Desk, Proactive Monitoring, Operations and Support, Service Management, Project and Programme Management ... such as Cloud, Data Centre operations, Networking, Cybersecurity, BI and Data Warehouse, Big Data, Service

, including IP subnetting and VLANs Have worked in large organizations such as banking, military or service

applications with external systems using APIs, messaging platforms, interoperability frameworks, or service-oriented

technical standpoint (Pre-sales) Be the main technical resource on sales calls and answer/ educate the customer