37 customer service English-speaking jobs in Strasbourg

UML) Good knowledge of business service reporting tools (e.g. ... Level Metrics against defined and agreed upon targets as defined in service level contracts Compare ... collect data from data sources Create contracts, metrics and contact modelling Be able to calculate Service ... understanding of Operational processes and best practices for large IT environments Understanding of service ... customize dashboards Importing Configuration Management Database (CMDB) and other Database services into Service

Ensure compliance with contractual obligations.Motivate the teams around the service to render to our ... Service Team Leader in the consolidation of the team schedules.Implement and ensure the proper application ... the applicable penalties.Minimum Requirements:A bachelor’s degree in computer science, science, or customer ... monitoring of systems already deployed.Work closely with the Insurance Manager, Technical Coordinator, and Customer ... relationship with clients to achieve ongoing client satisfaction.Monitor actions to be implemented following customer

Head of Customer SolutionsLeanspace is a leading provider of software solutions for satellite and ground ... What We are Looking ForWe are looking for a versatile senior engineer to lead our Customer Solutions ... mission operations and ground segment architecting, you will be the technical lead responsible for customer ... implementations, and also take care of resource allocation across various prospect capture campaigns and customer

to RFPs and competitive tenders Assemble and manage multidisciplinary bid teams and partners Shape customer-focused

, Incident, Problem, Service Catalogue, Request, and Change Management modules in a Service Management ... Task description: Must be able to configure, tailor, and administer IT Service Management (ITSM) tools ... HP Service Manager 9) to meet the needs of the various ITSM processes Provide in-depth technical planning ... Additional needed qualification, knowledge and skills: Configuration and development experience with Service ... Programming Interfaces (APIs) Provide leadership in recommendations based on best practices and experience in service

Service Management: Oversee the delivery of field services to ensure customer satisfaction and operational ... Lead service teams to enhance service offerings and address client needs.

activity Cash flow monitoring and forecasting Management of closing entries relating to customer and ... cycle Customer recovery management Accounting management of donations Accounting management of liberal ... Center and the GCS ICANS: Accounting management of the cash flow cycle Accounting management of the customer ... and cash flow cycles Preparation of a statement of outstanding customer debt at the end of the period ... the information to the requesting internal department Preparation of monthly reports on outstanding customer

Organised, autonomous, and result-oriented with a customer-focused approach. ... Analyse service operations to propose technical and organisational improvements.

OverviewWe’re working with a space software company to find a Head of Customer Solutions, a versatile ... mission success for space operators around the world.You’ll lead the team that sits at the heart of customer ... generation of satellite and launch operations through cutting-edge cloud technology.ResponsibilitiesLead the Customer ... in space mission operations and ground segment softwareProven ability to lead engineering teams and customer-facing

You are proactive and comfortable with customer relations.Previous experience in an employment agency ... Your ability to embrace our corporate culture, your sense of service, and your desire to invest in our

Planet is a leading technology company transforming payments and connected commerce by putting customer ... Proven ability to scale a software brand and strengthen customer loyalty in competitive markets. ... years ago, we have evolved our services, delivering an innovative digital commerce platform that puts customer

user insights and business requirements into functional, elegant interfaces that enhance usability and customer

Performance Monitoring, Service Performance Tuning, Service Interface Specifications Object Oriented ... and designing (in collaboration with the stakeholders) a suitable architectural solution; Design the Service ... WebLogic suite 11g Experience with Linux, UNIX or AIX Enterprise environment Strong understanding of Service ... portal technologies, middleware technologies, and J2EE Strong skills in Services Design Best Practices, Service ... WebServices Manager experience Significant knowledge and experience designing and developing Enterprise Service

Desk, Proactive Monitoring, Operations and Support, Service Management, Project and Programme Management ... focusing on: Cloud, Data Centre operations, Networking, Cybersecurity, BI and Data Warehouse, Big Data, Service ... Administration of specific infrastructures, systems and services, such as file and print-services, RDS service ... with the central IT departments.Advise in areas such as capacity management, contingency planning, IT service

The role also demands regular business trips to support customer meetings and to attend tradeshows (10 ... and resource constraints Monitor competition and market trends Support the commercial team by joining customer ... tradeshows), including public speaking opportunities Prepare business plans, defining market positioning, customer

Desk, Proactive Monitoring, Operations and Support, Service Management, Project and Programme Management ... focusing on: Cloud, Data Centre operations, Networking, Cybersecurity, BI and Data Warehouse, Big Data, Service ... Administration of specific infrastructures, systems and services, such as file and print-services, RDS service ... with the central IT departments Advise in areas such as capacity management, contingency planning, IT service

We prioritize proximity, innovation, and quality service across our sectors: co-ownership management,

Support the customer success team on driving customer engagement and growth, working on strategies to ... upsell and cross-sell across our customer base. ... You'll measure impact, using data to refine messaging, optimize marketing funnels, and drive customer

solutions Engage with customers, partners, and experts to identify market needs Lead product discovery, run customer

Desk, Proactive Monitoring, Operations and Support, Service Management, Project and Programme Management ... focusing on: Cloud, Data Centre operations, Networking, Cybersecurity, BI and Data Warehouse, Big Data, Service