54 customer service English-speaking jobs in Strasbourg

Be able to calculate Service Level Metrics against defined and agreed upon targets as defined in service ... Good knowledge of business service reporting tools (e.g. CA Oblicore/BSI). ... Understanding of service level reporting management originating from various data sources. ... Importing Configuration Management Database (CMDB) and other database services into Service Level Agreement

Service Delivery Specialist role at NRB. ... Senior Service Delivery Specialist (EU Institution) – Strasbourg, France Join to apply for the Senior ... Generate detailed incident reporting and maintain quality throughout the service delivery process. ... one of our main clients based in Strasbourg – a European institution – we are looking for a Senior Service ... Responsibilities Coordinate day‑to‑day delivery of live service elements in accordance with agreed SLAs

We are continuously growing and we are looking for a Service Desk Agent to join our UniQue team in Strasbourg ... incidents and service requests to 2nd level support teams (systems, network and content collaboration ... first-line investigation and diagnosis Resolving incidents and service requests whenever possibleEscalating ... Logging all relevant incident and service requests details and allocating categorization and prioritizationProviding

Coordination of the day-to-day delivery of all live service elements in accordance with agreed SLAs and ... risk;• Building and maintaining strong relationships with operational peers to oversee and ensure all service ... lines are provided in accordance to Service Level Agreements (SLAs);• Responsibility for ensuring effective ... when required, including detailed incident reporting;• Ensuring quality is maintained throughout the service ... Resolution Review of critical problems and supports in following up of their activities together with the Service

As a Service Delivery Manager, you will coordinate day-to-day service delivery activities, ensuring that ... continuity, quality assurance, and constant improvement across multiple service lines. ... As a Service Delivery Manager, you will be responsible for : Coordinating the day-to-day delivery of ... all operational services are performed in line with agreed Service Level Agreements (SLAs) and contractual ... closely with internal teams, suppliers, and operational stakeholders to ensure incident resolution, service

Ensure compliance with contractual obligations.Motivate the teams around the service to render to our ... Service Team Leader in the consolidation of the team schedules.Implement and ensure the proper application ... the applicable penalties.Minimum Requirements:A bachelor’s degree in computer science, science, or customer ... monitoring of systems already deployed.Work closely with the Insurance Manager, Technical Coordinator, and Customer ... relationship with clients to achieve ongoing client satisfaction.Monitor actions to be implemented following customer

Head of Customer SolutionsLeanspace is a leading provider of software solutions for satellite and ground ... What We are Looking ForWe are looking for a versatile senior engineer to lead our Customer Solutions ... mission operations and ground segment architecting, you will be the technical lead responsible for customer ... implementations, and also take care of resource allocation across various prospect capture campaigns and customer

service excellence and identify areas of opportunity to improve customer satisfaction Visual merchandising ... service and fashion Lovisa will offer: Competitive salary with bonuses and incentives Great career ... within stores Oversee management and recruitment of store teams, rosters and control of wages Promote customer ... proven track record of delivering results Exceptional communication skills A strong passion for retail, customer

service excellence and identify areas of opportunity to improve customer satisfaction Visual merchandising ... service and fashion Benefits Competitive salary with bonuses and incentives Great career opportunities ... within stores Oversee management and recruitment of store teams, rosters and control of wages Promote customer ... proven track record of delivering results Exceptional communication skills A strong passion for retail, customer

of customer environments, including customer service management, managed services operations and consistent ... BootStack team, you will be responsible for managing the engineers that oversee day-to-day Managed Service ... and external teamsEnsure proper team focus on priorities, milestones, and deliverablesWork to meet service ... level agreements with customer deployments around the globeDeliver quality managed services in a consistent ... distributed systemsExperience with cloud topologies and technologiesTravel to team and company events and customer

supported by their core commitments to people, integrity, and safety.As a world-leading manufacturer and service ... Responsibilities:Develop sales in various sectors such as the energy, industry and chemicalsDevelop and energise service ... prospecting and loyalty actionsCarry out and support commissioning, maintenance and repair work on customer ... line with sales strategy and with the aim of achieving quantitative and qualitative targetsDevelop the customer ... knowledge of the Lorraine industrial basin and Eastern area of France (willingness to travel as needed to customer

DIRIGEANTSGlobal Mind Search est un cabinet de conseil en recrutement à Strasbourg et à Paris qui développe un service ... relationships.Ensure customer satisfaction.Collaborate with internal teams to ensure the success of ... play an active role in sales growth on international markets.ResponsibilitiesDevelop and maintain a customer ... and the competition.Implement commercial strategies to increase sales.Establish and maintain lasting customer ... related sector, such as compressor, industrial machine or bearing maintenance.You enjoy managing a varied customer

to RFPs and competitive tenders Assemble and manage multidisciplinary bid teams and partners Shape customer-focused

, Incident, Problem, Service Catalogue, Request, and Change Management modules in a Service Management ... Must be able to Configure, tailor, and administer IT Service Management (ITSM) tools (e.g. ... HP Service Manager 9) to meet the needs of the various ITSM processes Provide in-depth technical planning ... Additional needed qualification, knowledge and skills: Configuration and development experience with Service ... Programming Interfaces (APIs) Provide leadership in recommendations based on best practices and experience in service

activity Cash flow monitoring and forecasting Management of closing entries relating to customer and ... cycle Customer recovery management Accounting management of donations Accounting management of liberal ... Center and the GCS ICANS: Accounting management of the cash flow cycle Accounting management of the customer ... and cash flow cycles Preparation of a statement of outstanding customer debt at the end of the period ... the information to the requesting internal department Preparation of monthly reports on outstanding customer

Performance Monitoring, Service Performance Tuning, Service Interface Specifications; Object Oriented ... Responsibilities Design the Service Oriented Architecture (SOA) tier; Participate in design sessions ... XSL, SOAP, Webservices; Significant knowledge and experience in designing and developing Enterprise Service ... skills and knowledge; Experience with Linux, UNIX or AIX Enterprise environment; Strong understanding of Service ... background in systems architecture middleware technologies; Strong skills in Services Design Best Practices, Service

Organised, autonomous, and result-oriented with a customer-focused approach. ... Analyse service operations to propose technical and organisational improvements.

Performance Monitoring, Service Performance Tuning, Service Interface Specifications; Object Oriented ... Join to apply for the Senior Application and Data Architect role at Thaleria Design the Service Oriented ... XSL, SOAP, Webservices; Significant knowledge and experience in designing and developing Enterprise Service ... skills and knowledge; Experience with Linux, UNIX or AIX Enterprise environment; Strong understanding of Service ... background in systems architecture middleware technologies; Strong skills in Services Design Best Practices, Service

OverviewWe’re working with a space software company to find a Head of Customer Solutions, a versatile ... mission success for space operators around the world.You’ll lead the team that sits at the heart of customer ... generation of satellite and launch operations through cutting-edge cloud technology.ResponsibilitiesLead the Customer ... in space mission operations and ground segment softwareProven ability to lead engineering teams and customer-facing

Member & Customer‑led: obsessively focused on solving customer problems and building trust. ... Foundations The engineering team builds infrastructure, interfaces, and applications to provide first‑class service