21 customer service English-speaking jobs in Aix-en-Provence

Proven experience with customer service platforms (Salesforce is a plus) and proficiency in customer ... Operational Efficiency & Resource Management: Analyze customer service data to balance speed and quality ... The Lead Analyst will focus on analyzing customer service data, identifying pain points, improving products ... service experience. ... service analytics tools.

You will join an internal team of Service Managers located worldwide, including North America, Romania ... Service or account management functions,Knowledge of SaaS-based and/or Cloud-based business models in ... enabling the achievement and expansion of PTC business objectives and offerings.You will be part of PTC's Service ... health metrics.Your Day-To-DayExecute and oversee all PTC Service Management deliverables for your customers ... best interest of our clients and is an essential contributor that supports the delivery of a superior customer

understanding of service quality and customer satisfaction. ... Drive continuous improvement projects, staying informed on customer service and travel industry trends ... quality of our Customer Operations teams. ... Analyze and optimize service quality, leveraging KPIs (NPS, response time, handling duration, tool usage ... Quality & Training Specialist, you’ll play a key role in elevating the performance, expertise, and service

with actionable insights Collaborate with domain teams to reduce delivery friction and enable self-service

Company Description As part of the Energy & Sustainable Cities business line, the EGIS Nuclear Service ... most advanced methods for conception, construction follow‑up and operations is the DNA of Egis Nuclear Service

Director Sales Operations & Customer Care EMEA The Director Sales Operations & Customer Care EMEA is ... With a culture rooted in customer focus, innovation, and teamwork, we lead the market in microscopy, ... across the region, with the mission to deliver differentiated customer experience and drive commercial ... In This Role, Your Key Responsibilities Are Lead and transform the EMEA Customer Care, Order Management ... responsible for leading and transforming the Customer Care, Order Management and Sales Operations organizations

service skills with a sense of urgency Proficient in international HRIS and payroll systems (e.g., Personio ... relationships with external payroll providers across multiple countries Outstanding internal & external‑facing customer

Channels) to achieve performance by sharing customer insights aligning customer priorities across channelsWorking ... platform – enhance market penetration, exploit customer potential and systematically increase share-of-walletFoster ... alternative channelsFocus on high potential customers for individual visits; prepare, plan and post-work of customer ... objections/delivery/quality claims, negotiate t&c, actively manage marginEnsure data quality in the systems (customer ... AccountabilitiesDrive sales, close deals – take actions for all sales related topics in sales areaManage and grow customer

analytics, call handling, logistics, spare parts management) Define and improve cross-functional processes (customer

; Proactively participate in technical meetings; Dialogue locally with the customer and suppliers; ... solutions; Software development for Siemens PLCs and SCADA; Review and update I&C documentation from the customer

Support and develop client service quality.

Improve observability and alerting to quickly identify and resolve customer-impacting issues. ... Collaborate with cross-functional teams including Product Management, Data Science, and Customer Experience ... performance and reliability of the Booking and Checkout flows, directly impacting conversion, revenue, and customer

assess qualifications, and determine the perfect fit for specific job roles Work closely with our Service

reduce manual work and improve response times for customer queries. ... Ship Impact: Partner closely with Customer Support and Operations to deliver new agents that measurably

more advanced topics Improve reliability and scalability through automation, documentation and self-service

Collaborate with technical support to resolve customer issues.

Collaborate with technical support to resolve customer issues.Work with cross‑functional teams including

reference and top-of-mind platform for luxury travel, known by travelers for its for excellent offer and customer ... reference and top-of-mind platform for luxury travel, known by travelers for its for excellent offer and customer ... assets, manage risk, ensure compliance with regulatory requirements (e.g., PCI-DSS v4, GDPR), and build customer

Occasional assistance with customer support, including weekend rotations, may be required to ensure smooth

capable of managing multiple projects in a fast-paced environment Experience in campaign management in a customer