84 customer service English-speaking jobs in Lille

into standardized IT solutions Configure WMS applications to meet operational & customer needs Develop ... Key Responsibilities: Work closely with the IT Solution Manager to translate customer and business requirements

Participate in the handover of customer sites between the deployment and maintenance teams (transfer, ... the smooth running of supplier maintenance contracts (contracting, follow-up) Monitor suppliers on customer

Main responsibilities Run the CX operations: Lead, coach, and develop a team of ~20 Customer Service ... Experience, Operations, or Service Delivery environment, managing multi‑level teams Track record of ... & Tools Manager Lead AI-first initiatives: maximise contact deflection through automation and self-service ... Your main KPIs CES (Customer Effort Score) / CSAT (Customer Satisfaction Score) Contact Rate (volume ... About your role As Head of Customer Experience at Ankorstore, you will be a key member of our Executive

How You'll Make an Impact at MarqVision This role is a part of a Customer Success Team. ... Senior Customer Success Managers at MarqVision are self‑motivated and proactive, they are relationship ... requests Working closely with Engineering, product management, customer support, and sales teams Establish ... of each MarqVision subscription Develop and maintain strong relationships at all levels within the customer ... that they are successfully achieved Partner with engineering teams in architecting and orchestrating customer

understanding of the culture of a fast-paced, commercially oriented technology company • Highly responsive and service-oriented ... and personal customer experiences at scale. ... Goodays (formerly Critizr) is Europe’s leading Customer Experience Management Platform. ... We help companies deliver more human and personal customer experiences every day. ... Our mission is to bring entire organizations together around a single goal: the customer.

, and conversion ratesThink “Service to customers”Key Performance Indicators (KPIs)Achieve a set percentage ... gain a competitive edgeCollaborate with internal teams to ensure a smooth onboarding process and high service ... With an annual target of minimum number of visits.Quality of visits measured by customer feedback and ... levels for new customersDeliver regular reporting on sales pipeline, customer development, visit activity ... increase in regional sales within a specified timeframe (sales volume and value per customer)Meet monthly

Centricity (personalized and data-driven customer engagement) Empowered Enterprise (AI copilots and ... Operations (industrial efficiency & sustainability) Augmented R&D (accelerated innovation through data & AI) Customer

service experience in travel, hospitality, or a related field preferred Ability to work independently ... What You’ll Do Provide responsive and professional customer support via phone, email, and online messaging ... This fully remote role focuses on delivering high-quality service, personalized support, and smooth coordination ... update internal systems as needed What We’re Looking For Strong communication and interpersonal skills Customer

Job Summary We are looking for an experienced and client – focused cash management service specialist ... Analyze customer requests and reminders Process and respond to customer requests within the given time ... requests in the customer request tracking tool & ensure that all information necessary for the resolution ... Communicate to the concerned teams of the follow-up / resolutions of requests processed Enter / list customer

About The Role Within our Azure practice, you will actively contribute to the development of our Azure service ... documentation, proposals) Soft skills: pedagogy/vulgarization, collaborative mindset, active synthesis, service ... coverage of requirements, and alignment with constraints (security, operations, timelines) Deliver customer ... Innovation, and Delivery/Production teams to design, validate, price, and defend Azure solutions that meet customer ... statements of work inputs) and contribute to solution pricing/costing Analyze, understand, and challenge the customer

service skills Customer support or hospitality experience is helpful but not required Organized with ... professionally and escalão more complex issues when needed Ideal Candidate Strong communication and customer

Customer & Channel Activation Build and deploy the European Foodservice customer activation strategy. ... Deliver toolkits, selling stories, and customer‑ready assets. ... At the heart of our transformation, we are searching for our Category & Customer Marketing Director OOH ... In this senior, high‑impact role, you will define the European OOH category strategy, accelerate our customer ... Foodservice / Out‑of‑Home sector, bringing: 10–15+ years of experience across category management, customer

Communicate technical information through sales call reports or technical service reports. ... Provide strategic direction related to customer segmentation by balancing customer needs and resource ... Correct application problems and provide technical service to distributors, customers, and other technical ... representatives, ensuring customer satisfaction through proper follow‑up. ... You have excellent analytical skills as well as a “customer‑centric” mindset.

Job description Daily rate: 580€/jour Context The CIAM (Customer Identity and Access Management) team ... Collaborative service mindset: Prioritize collective goals and assist in cross-functional tasks as needed ... boundaries Transparent communication aligned with human-centric brand values Collaborative service ... Your mission is to design and enhance these critical capabilities to ensure customer satisfaction with ... an absolute requirement for reliability and security, while ensuring a fluid and high-performing customer

and customer-oriented approachProactive team player with transparency and collaboration valuesUp-to-date ... application-level development.Day-to-Day ResponsibilitiesMaintain operational conditions and ensure service ... and problem-solving mindset with attention to detailAbility to perform under pressure with a strong service ... Point-In-Time Recovery (PITR) capability across all databases according to defined retention policiesGuarantee service

encountered in production and secure the best real-time answer to our customersEnsure a high quality of service

You lead the crisis cell with partners and internal teams to restore service as quickly as possible. ... guarantee the fluidity and reliability of logistics flows, transport, and customs operations, serving both customer

Our mission is to put finance back at the service of merchants and consumers, not the other way around

Service to 1M+ members across France, Spain, Belgium and Canada. ... the “Support Area”, in charge of building smart products offering the most delightful and scalable Customer ... engineering team, we build the infrastructure, interfaces, and applications to provide first‑class service

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