8 customer service English-speaking jobs in Tours

Information TechnologyIndustries: Industrial Machinery ManufacturingResponsibilitiesResponsible for customer ... reporting of work performed (at the equipment level) in order to ensure the accuracy of e-Optimum and Customer ... satisfaction through quality of service and through regular, proactive, and precise on-site communication ... high risk identification and to apply the escalation procedureAccountable for identifying unplanned service ... according to maintenance instructions and safety instructions.Accountable for the execution of the service

Company Description Quality, Compliance, and Excellence (QCE) is a comprehensive service provider in

upgrades, and 24/7 support through our smart or remote hands, ensuring seamless, secure, and sustainable service ... maintaining smooth, secure, and efficient data center operations, contributing to our high standards of service ... diagnosing and resolving hardware, software, and connectivity issues to minimize downtime and maintain service

upgrades, and 24/7 support through our smart or remote hands, ensuring seamless, secure, and sustainable service ... maintaining smooth, secure, and efficient data center operations, contributing to our high standards of service ... diagnosing and resolving hardware, software, and connectivity issues to minimize downtime and maintain service

improvement opportunitiesDevelop and maintain reports and dashboards that track IVR performance and customer ... design, optimization, and operational decisionsSupport ongoing measurement of IVR effectiveness and customer ... contact center environmentsFamiliarity with IVR platforms and call flow conceptsUnderstanding of UX or customer ... problem-solving skillsStrong communication skillsNice to haveExposure to data science techniques applied to customer

Understand the customer\'s issues in order to make the right decisions quickly.Good team spirit: ... development of metrologyAnalyse the prospect\'s needs and propose the appropriate solutionRespond to customer

Familiarity with cloud-based database development Experience integrating databases with application and service

Just be aware that service can be limited, and special weekends may affect availability.