21 customer service English-speaking jobs in Le Havre

Follow and support Field Service Engineers during intervention on site, scope of work and customer communication ... (Europe Central Asia) Service organization, based in Octeville France. ... Engineers' time sheet Issue necessary documents related to Field Service Engineers intervention ... Follow up and ensure Sales Order and Service order required are created and aligned Collect all necessary ... compliance with the HSS&E standards to ensure general support requests from customers are answered Issue Service

Field Service Technician (W/M/D) Contract Type Permanent Country FRANCE Location Octeville ... Join Sidel, a global leader in food, beverage, and personal care packaging solutions, as a Field Service ... service mindset  What we offer you  A comprehensive training program, combining factory learning, hands-on ... of the time) and adapt to different international environments  Excellent interpersonal skills and customer ... and software updates  Collaborate closely with project managers and technical support teams to ensure customer

Help identify, understand, communicate, and exploit different customer segments to create a customer-centric ... The Services Marketing Leader will drive service projects by understanding service challenges and opportunities ... analyse internal and external data to increase market knowledge, support business decisions, and drive customer ... Manage installed base data to detect opportunities by product line, region, and customer, driving penetration ... business and related business models, able to contribute to the Sidel service transformation.

·Help identify, understand, communicate, and exploit different customer segments to create a customer-centric ... The Services Marketing Leader will drive service projects by understanding service challenges and opportunities ... analyse internal and external data to increase market knowledge, support business decisions, and drive customer ... business and related business models, able to contribute to the Sidel service transformation. ... ·Manage installed base data to detect opportunities by product line, region, and customer, driving penetration

In this pivotal role, you will drive the transformation towards a customer-centric service model, significantly ... enhancing customer satisfaction while unlocking new opportunities for revenue growth. ... Your Mission Transition of the service organization from reactive to proactive, covering all user service ... A goal-oriented mindset with a keen customer focus will ensure that you not only meet but exceed our ... Define strategic targets and oversee their implementation with regional service managers.

Future Talent Service Account Manager (M/W/D) Contract Type Permanent Country FRANCE Location ... This team is responsible for maintaining and strengthening customer relationships linked to the Sidel ... Services offering, with the objective of addressing customer needs and ensuring their satisfaction. ... teams and agents working in the area (when applicable); Managing customer relationship and caring about ... will involve : Developing sales, promoting of Sidel Solutions in the assigned perimeter; Proposing new service

Support project execution and service activities on customer sites when required. ... ), and Customer Care Managers (CCM) to ensure high-quality customer support. ... join the Overwrapping Product Support team for the Europe and Central Asia (ECA) region within the Service ... Collaborate with Field Service Engineers (FSE), Installation Site Managers (ISM), Product Managers (PME ... Minimum of 5 years of experience in technical assistance, field service, or engineering roles within

Pro-active, strong organizational skills Expectations & job Execution: Exceptional Customer Service: ... Properly provisions service provider charges to avoid reserves. ... Provides relevant and timely information to co-workers, customers and service providers. ... Anticipates and meets customer needs proactively. ... Accurately invoicing customer files and ensuring timely dispatch of invoices.

He/She ensures the offer matches with the end customer needs, in term of scope, lead time and overall ... Supports Service Regional Project Managers by providing technical arguments that can be used with the ... product lines with the support of Engineering Teams and Product Managers, make sure of the value for customer ... offer margin level Your Mission Prepares product offer & all revision and upload the CEP tool for Service

and effectiveness of learning solutions Create, design and manage training modules to support Field Service ... and external audiences using different delivery methods (e.g. classrooms, coaching) at Sidel, at the customer ... Your Mission Deliver product technical training sessions in line with the internal and external customer ... production and availability of new and updated learning solutions materials that meet internal and external customer

Accurately invoicing customer files and ensuring timely dispatch of invoices.

His/her role includes the support for both equipment sales and service projects. ... technical aspects — including product integrity, shelf life, and industrial production conditions — meet customer

Positive customer feedback on innovation initiatives. ... Measurable contribution to customer wins through innovation support. ... Exceptional customer engagement skills with the ability to translate needs into solutions. ... Partner with Sales on strategic customer pursuits by providing innovation insights, trend analysis, and ... – Digital Products to help shape, develop, and deliver innovative capabilities that strengthen our customer

Your primary focus will be on enhancing competitiveness, driving profitable growth, and ensuring customer ... the implementation of roadmaps, providing critical inputs for new product development, and supporting customer ... Lines solutions Contribute to the Portfolio Road Map Be in close contact with the market, customers, customer ... the prroduction of promotional and value selling material Provide expertise on your product to the customer

•Hands-on experience with technician planning modules, ideally SAP FSM (Field Service Management) — or ... and training) • Work closely with other Process Drivers to align and harmonize processes across all service

Support the definition and tracking of service level agreements (SLAs) for internal and external logistics ... Define, track, and monitor key performance indicators (KPIs) related to inventory, delivery times, service ... data-driven visibility of the Spare Parts supply chain performance, identifying improvement areas, supporting service

Develop and implement growth scenarios for each family, aligned with market dynamics and customer needs ... sales objectives (volume, revenue, and margin) for each category and family, segmented by geography and customer ... discipline Problem-solving and decision-making mindset Ability to manage conflict constructively Strong customer

You will ensure stock availability, address customer restocking requests and handle daily Gains Treatment ... Collaboration will be essential, as you will work closely with the Procurement team, Warehouse team, Customer

, assess qualifications, and determine the perfect fit for specific job roles Work closely with our Service

impactful projects that improve and convert production lines worldwide, ensuring operational excellence and customer