10 customer service English-speaking jobs in Le Havre

service delivery and customer satisfaction. ... Experience in market analysis, customer relationship management, and strategic planning. ... Plan and develop innovative Agreements that align with customer expectations and include performance ... the expectations of this position: Prepare comprehensive market analysis reports to identify trends, customer ... Engage in negotiations with clients to secure contracts that are beneficial for both SIDEL and the customer

The role has accountability for operational performance, cost control, carrier management, customer service ... exposure.Support commercial and sales teams with competitive shipping solutions, pricing inputs, and customer‑specific ... digitalization in line with group systems and policies.Handle operational escalations and ensure high levels of customer ... providers, including rate and service negotiations.Excellent organizational and multitasking skills, ... satisfaction and service recovery.Lead, coach, and develop the shipping operations team, fostering a

Familiarity with digital transformation initiatives in service businesses. ... Ensure alignment between pricing, sales, and service strategies to strengthen Sidel’s competitive position ... commercial guidelines for spare parts sales, including policies for non-Sidel customers and bundled service ... understanding of aftermarket dynamics, including product lifecycle management, parts segmentation, and service-based ... Key Leadership Behaviors Customer centric, Business driven and strategic mindset Good communication

, and project managers who develop, coordinate, and implement collaborative R&D projects as well as service

Innovation Identify optimization opportunities (cost, productivity, service) Integrate e-mobility, ... Supply Chain Design & Engineering Analyze customer supply chain requirements, data, and operational ... Customer Engagement & Sales Support Act as Solution Design Expert Present solutions to customers and

and training) • Work closely with other Process Drivers to align and harmonize processes across all service

Provide pricing input to Sales & Tender, ensuring customer offers reflect optimal technical and commercial ... Strong communicator with a customer-focused approach to building relationships in multicultural environments

Prepare and lead annual negotiations on equipment, spare parts price lists, and service rates (Installation

Accurately invoicing customer files and ensuring timely dispatch of invoices.

impactful projects that improve and convert production lines worldwide, ensuring operational excellence and customer