146 customer service English-speaking jobs in Lyon

Deep customer empathy and ability to act as a trusted expert for buyer personas and customer needs. ... portfolio: Define and maintain a strategic, data‐informed tribe roadmap aligned to company objectives, customer ... & Outcomes Increased adoption and engagement of Communication & Collaboration use cases across the customer

systems, services, infrastructure, and digital signaling and mobility solutions, we offer our diverse customer

Actively participate in an on-call and platform service, troubleshooting and resolving technical issues ... like Support the engineering, deployment, operation and optimisation of technology solutions for our customer

Collaborate daily with the Marketing and Customer Success teams. ... Coordinate closely with cross-functional teams including Marketing, SDRs, Customer Success, and Product ... Strengthen account retention and upsell by fostering a strong collaboration between Sales and Customer

leaders across frontline and second‐line management Drive consistent performance across regions and customer ... discounting and rationalise the trade‐off between ARR and Professional Services revenue Strengthen customer ... between revenue teams and accelerate pipeline velocity Foster a single, coherent GTM motion anchored in customer ... Optimise the Full Revenue Funnel Own end‐to‐end funnel visibility to identify and remove bottlenecks Lower Customer

the lead on important and interesting projects involved in recommendation & personalisation, and on Customer

to drive strategy and shape product portfolio through innovative offering development that address customer ... You are highly focused on customer outcomes, business planning, pricing models and market analysis. ... with cross-functional teams, analyze market trends, and manage the complete product lifecycle from customer ... Qualifications for the role You are highly skilled in product management, customer needs analysis, and ... mainly accountable for: Conducting market intelligence and portfolio gap analysis to identify emerging customer

you will need the following: Clear and effective communication across diverse audiences A strong customer ... qualifying target accounts to build a strong pipeline of new business opportunities Conducting in-depth customer ... challenges, and buying behaviors Developing and supporting account plans and tailored proposals to address customer

You have a sense of service/business partner. ... You will have at least 3 years' experience deploying Sage X3 projects, in an ESN or industrial end‑customer

Help analyze customer segments, value propositions, and competitive landscapes.

reports using Power BI and Microsoft Fabric Enable stakeholder autonomy through well‑documented, self‑service ... hypothesis testing, regression, A/B testing, causal inference, Bayesian approaches Experience in player or customer

implementation, and continuous improvement of a world‑class training curriculum for global field sales and customer‑facing

Customer focus and safety are at the core of everything we do. ... relationships together with our 14 sales areas, ensuring consistent and high-value customer experience ... close collaboration with our sales areas and other Divisions within Sandvik Mining, ensuring strong customer ... commercial agenda for the Underground Drilling division, ensuring strong alignment between strategy, customer ... You have a proven track record of driving profitable growth through close customer engagement and collaboration

Community service events and team‑building activities that strengthen employee bonds. ... Work with internal R&D, engineering, and business units to identify customer pain points and technology

reports using Power BI and Microsoft Fabric Enable stakeholder autonomy through well-documented, self-service ... hypothesis testing, regression, A/B testing, causal inference, Bayesian approaches Experience in player or customer

Collaboration: Work with internal R&D, engineering, and business units to identify customer pain points ... We encourage our employees to participate in community service events and other team-building activities

This role will work with complex customer and third-party datasets to build algorithms and logic for ... capable Data Scientist to design, test, and productionise high-value data processing capabilities for our customer-facing ... requirements Shape downstream data outputs for use in products, APIs, analytical datasets, reports, and customer‑facing ... deduplication, classification, ontology mapping, or similar data processing challenges Experience delivering customer‑facing

You’ll have the authority and the mandate to drive change across Sales, Customer Success, Engineering

and define user personas and customer journey map to identify customer pain points. ... Review details about CLSS:  Key Responsibilities: Customer Experience: Be the voice of the customer ... Roadmap Ownership:Own the product roadmap and prioritize features based on a deep understanding of customer ... Analysis:Conduct thorough market analysis to identify emerging trends, competitive landscapes, and customer

Familiarity with cloud infrastructure, ITIL service management, cybersecurity controls, and regional ... Manage vendor relationships and ensure contract adherence, service level compliance, and cost efficiency