808 customer service English-speaking jobs in Île-de-France

Escalation management and service quality Oversee major incidents, customer escalations and sensitive ... Identify the changes required to the offers and service model based on customer needs and company priorities ... Define the service levels, channels and commitments associated with each offer. ... Strong customer orientation. ... About the role The Customer Support Senior Manager helps define the vision for Customer Support and evolve

Proactively work to drive product adoption, enhance customer satisfaction, and influence customer health ... a strategic account portfolio within the Customer Success Team. ... portfolio along with building strong customer satisfaction and expand their Prismic usage.   ... Conduct regular business reviews to ensure alignment with customer goals and value realization. ... Role We're seeking a Senior Customer Success Manager to drive the expansion, retention and adoption of

Service Multichannel IT Infrastructure; implementation of Logical Data Warehouses and Virtual Datamarts ... This involves maintaining and developing customer relationships; managing customer success; discussing ... Job Description   The Denodo Customer Success Manager will act as the main interface point with ... In this role you will require a combination of data management technical expertise plus customer and ... Customer engagement:   Develop relationships with key business and technical stakeholders and act

invoices Record bank transactions and perform account matching Respond to customer inquiries related ... reconciliations Reconcile card payment transaction flows Prepare bank transfer files Prepare, issue and send customer

Front is the customer operations platform built for B2B complexity, keeping every team, tool, and customer ... Customer empathy: You are a champion of the customer and can ship product improvements that address key ... customer pain points and bring delight. ... Front handles the coordination and context behind complex B2B customer relationships. ... , and Stripe, rely on Front because it's the only one that can run the operational layer that makes customer-facing

AI is transforming customer service at a pace the industry hasn't seen before. ... Front is the customer operations platform built for B2B complexity, keeping every team, tool, and customer ... Experience in customer support, customer operations, collaboration software, internal tools, developer ... Front handles the coordination and context behind complex B2B customer relationships. ... , and Stripe, rely on Front because it's the only one that can run the operational layer that makes customer-facing

Working closely with our logistics, sales and customer service teams, the intern will play an active ... service requests Requirements Student or recent graduate in Logistics, Supply Chain, Business, ... service and after-sales support Working with carriers and logistics partners This internship offers ... shipping and administrative documents Support the sales team with order-related requests After-Sales Service ... & Customer Support Assist in handling delivery issues, returns and claims Support the team with after-sales

value and guarantee customer satisfaction. ... You will be primarily responsible for the successful completion of customer projects to deliver committed ... Qualifications Extensive experience of project management in software implementation for external customer ... phase and secure the team adoption during the project execution Foster a trust-based relationship with customer

Support Customer Journey Orchestration & ImprovementSupport Customer Journey Orchestration & Digital ... Partners to collect customer feedback beyond the standard VoC data Define the nature of customer feedback ... excellence transformation, driving the utilization of customer insights for action towards a fully customer-driven ... insights to improve the overall customer experience. ... to be collected, and monitor customer experience metrics.

You will serve as the customer’s cloud journey coach and voice of customer within AWS, evangelizing customer ... solutions built on AWS, and by the breadth of AWS services employed by the customer. · customer engagement ... AWS is seeking a Customer Solutions Manager (CSM) to join our Global Financial Services (GFS) team to ... As a trusted customer advocate, you will help large global financial services organizations understand ... As a CSM, you will help customers realize sustained business value by accelerating their customer transformation

You will join the Customer Success team. ... Requirements What you will do 🤝 As a Customer Success Manager - Enterprise accounts, you will: - Own ... product, with a strong focus on value realization and growth potential. - Prepare and lead strategic customer ... Account Executives to structure, influence, and close expansion deals within your accounts. - Capture customer ... partner, combining deep product expertise with a strong business and revenue mindset. - Deeply understand customer

Specialists, Marketing, Partners, Support, and Service Teams) to help deliver customer outcomes. ... Specialists, Marketing, Partners, Support, and Service Teams) to help deliver customer outcomes. ... AWS solution and service adoption across the customer's IT/Digital, Line of Business (LoB), and Operations ... AWS solution and service adoption across the customer's IT/Digital, Line of Business (LoB), and Operations ... approach, establishing credibility quickly with senior level executives - Understanding of technology as a service

You provide exceptional customer service to both our in-store customers and those who call on the phone ... service possible as outlined in our Service Training Program Prioritize brand and product knowledge ... As a Sales Associate, it’s your job to create the best possible customer experience. ... You provide exceptional service from start to finish, including effectively communicating our return ... You understand the importance our modeling our Service Training Program and you greet customers promptly

You provide exceptional customer service to both our in-store customers and those who call on the phone ... service possible as outlined in our Service Training Program Prioritize brand and product knowledge ... As a Sales Associate, it’s your job to create the best possible customer experience. ... You provide exceptional service from start to finish, including effectively communicating our return ... You understand the importance our modeling our Service Training Program and you greet customers promptly

If you share our passion for retail and customer service, and want to grow within a supportive and ambitious ... to collaborate across disciplines, continuously developing and supporting world-class products and service ... Create loyal customers by representing and living the Fred Perry brand values, prioritising excellent service ... Support managers, designers, and buyers by providing relevant customer feedback. ... Utilise your product knowledge to discover and address the needs of each customer.

Nice to Have Experience working with service management or warranty systems. ... Key Responsibilities Act as the Business Application Owner for aftermarket service applications. ... Required Qualifications: Experience in After Sales, Service Operations, Warranty Management, or related ... Profile We are looking for someone with a strong understanding of after-sales/service business processes

Must be able to use tact and understanding when dealing with a variety of customer service problems, ... Must be able to use tact and understanding when dealing with a variety of customer service problems, ... service skills. ... service skills. ... calls, scheduling, setting wake-up calls and paging guests to provide guests with timely and efficient service

High awareness of and commitment to customer satisfaction and service delivery within the Front Office ... Strong communication skills (written and verbal), problem-solving abilities, and customer service orientation ... Service Level Management, IT Service Management (ITSM), IT Standards, Technical TroubleshootingAdditional ... Effective communication and problem-solving skills are crucial in this customer facing role.Should you ... Continuously improve service and performance.

ability to translate business needs into technical/automation solutions Knowledge of HR processes and service

Location: Hybrid / 20 to 30 % travelling Department: Global Customer Excellence Reports to: Global Customer ... Your mission About the Role We are looking for a Global Customer Innovation Manager to join our Global ... Customer Excellence team and play a key role in advancing our omnichannel engagement strategy across ... Innovation Leadership: Lead strategic innovation projects to strengthen customer experience — such as ... Customer Relationship Management (CRM): Drive alignment on CRM capabilities, features, and enhancements