513 customer service English-speaking jobs in Île-de-France

The mission     As the key facilitator of customer experience in the FR & EMEA region, you will serve as the primary point of contact, providing guidance and support throughout the lifecycle of their projects, ensuring their objectives are met.  This role presents a unique opportunity to grow and thrive in a dynamic, digital, and collaborative environment. It is structured around two main pillars:  Guidance and advice to our customers:  Establish yourself as a trusted advisor for your clients and nurture relationships with project managers and sponsors. You will have multiple interlocutors, including C-levels, across various departments such as communication, marketing, HR and more.  Assist in building the "success plan" for projects, starting from solution implementation and continuing throughout the project's lifespan  Conduct "Customer Success" training sessions and workshops.Proactively monitor the project on a monthly basis, sharing best practices and feedback with your customers.Maintain and strengthen relationships with existing customers, ensuring the renewal of their contracts. Within this client base, you will proactively own opportunities for upselling and cross-selling (including identification, negotiation, and contract signing) thereby enhancing the Annual Recurring Revenue (ARR).  Project management:  Oversee the project's launch timeline, ensuring punctual deployment.Liaise with internal technical teams during the deployment phase.Supervise the project in "run" mode to guarantee the attainment of the client's goals.Advocate for your customers with the Product Team to develop new features.Contribute to the development of cross-functional projects aimed at enhancing the internal organization of the Customer Success Team at Sociabble. 

service by being a good listener and addressing customer needs effectively. ... You will manage and respond to customer inquiries via different channels, providing exceptional customer ... We're looking for a Customer Expert. ... Handle sensitive customer data with utmost care and confidentiality. ... What You’ll Be Doing Keep every customer engaged with a direct and friendly touch.

service by being a good listener and addressing customer needs effectively. ... You will manage and respond to customer inquiries via different channels, providing exceptional customer ... We're looking for a Customer Expert. ... Handle sensitive customer data with utmost care and confidentiality. ... What You’ll Be Doing Keep every customer engaged with a direct and friendly touch.

Alternance - Assistant(e) Service Client (F/H) Customer Service Representative - Supply Chain Assistant ... service by being a good listener and addressing customer needs effectively. ... Service Specialist” roles. ... You will manage and respond to customer inquiries via different channels, providing exceptional customer ... We're looking for a Customer Expert.

Customer relationship management Responsible for customer satisfaction through quality of service and ... real-time back reporting of work performed (at the equipment level) to ensure the accuracy of e-Optimum and Customer ... Manage the site environment during service operations. ... Plan workload effectively in conjunction with the service supervisor. ... Maintain service tools, van, instruments, and equipment in good condition and safe.

We are committed to delivering excellence in service, efficiency, and customer satisfaction through our

We are committed to delivering excellence in service, efficiency, and customer satisfaction through our ... Work cross-functionally with transport, HR, and customer service teams to support business goals. ... Resolve service issues promptly to ensure smooth delivery operations. ... Monitor operational KPIs and implement improvements to drive efficiency and customer satisfaction. ... Desirable Experience • Background in e-commerce, courier, or delivery service operations. • Familiarity

We are committed to delivering excellence in service, efficiency, and customer satisfaction through our

We are committed to delivering excellence in service, efficiency, and customer satisfaction through our ... Work cross-functionally with transport, HR, and customer service teams to support business goals. ... Resolve service issues promptly to ensure smooth delivery operations. ... Make a real impact on the customer experience and operational performance. ... Desirable Experience Background in e-commerce, courier, or delivery service operations.

We are committed to delivering excellence in service, efficiency, and customer satisfaction through our ... Work cross-functionally with transport, HR, and customer service teams to support business goals. ... Resolve service issues promptly to ensure smooth delivery operations. ... Monitor operational KPIs and implement improvements to drive efficiency and customer satisfaction. ... Desirable Experience • Background in e-commerce, courier, or delivery service operations. • Familiarity

We are committed to delivering excellence in service, efficiency, and customer satisfaction through our ... Work cross-functionally with transport, HR, and customer service teams to support business goals. ... Resolve service issues promptly to ensure smooth delivery operations. ... Monitor operational KPIs and implement improvements to drive efficiency and customer satisfaction. ... Desirable Experience • Background in e-commerce, courier, or delivery service operations. • Familiarity

We are committed to delivering excellence in service, efficiency, and customer satisfaction through our ... Work cross-functionally with transport, HR, and customer service teams to support business goals. ... Resolve service issues promptly to ensure smooth delivery operations. ... Monitor operational KPIs and implement improvements to drive efficiency and customer satisfaction. ... Desirable Experience • Background in e-commerce, courier, or delivery service operations. • Familiarity

We are committed to delivering excellence in service, efficiency, and customer satisfaction through our ... Work cross-functionally with transport, HR, and customer service teams to support business goals. ... Resolve service issues promptly to ensure smooth delivery operations. ... Make a real impact on the customer experience and operational performance. ... Desirable Experience Background in e-commerce, courier, or delivery service operations.

We are committed to delivering excellence in service, efficiency, and customer satisfaction through our

We are committed to delivering excellence in service, efficiency, and customer satisfaction through our ... Work cross-functionally with transport, HR, and customer service teams to support business goals. ... Resolve service issues promptly to ensure smooth delivery operations. ... Make a real impact on the customer experience and operational performance. ... Desirable Experience Background in e-commerce, courier, or delivery service operations.

We are committed to delivering excellence in service, efficiency, and customer satisfaction through our ... Work cross-functionally with transport, HR, and customer service teams to support business goals. ... Resolve service issues promptly to ensure smooth delivery operations. ... Make a real impact on the customer experience and operational performance. ... Desirable Experience Background in e-commerce, courier, or delivery service operations.

We are committed to delivering excellence in service, efficiency, and customer satisfaction through our ... Work cross-functionally with transport, HR, and customer service teams to support business goals. ... Resolve service issues promptly to ensure smooth delivery operations. ... Make a real impact on the customer experience and operational performance. ... Desirable Experience Background in e-commerce, courier, or delivery service operations.

We are committed to delivering excellence in service, efficiency, and customer satisfaction through our ... Work cross-functionally with transport, HR, and customer service teams to support business goals. ... Resolve service issues promptly to ensure smooth delivery operations. ... Make a real impact on the customer experience and operational performance. ... Desirable Experience Background in e-commerce, courier, or delivery service operations.

Responsibilities: You need to enhance customer satisfaction, drive operational efficiency, support cross-functional ... stakeholders experience consistent excellence in every aspect of service. ... Purpose of the Role: The mission of Commercial Operations Service is to create and maintain efficient ... and high-quality service delivery within commercial operations, ensuring that internal and external ... logistics, processes, and resources to streamline operations, facilitate communication, and optimize service

— including eCommerce portals, payment systems, self-service platforms, mobile apps, API ecosystems, ... self-service tools Drive cloud-native engineering, microservices, and serverless computing to enable ... This is a mission-critical role at the intersection of technology, commerce, and customer experience. ... Role Overview : Own the architecture, engineering, and performance of all digital customer-facing technology ... Your leadership will enable transformative customer experiences and fuel sustained revenue growth, placing