2637 customer service English-speaking jobs in Île-de-France

Engagement is a senior, customer-facing leadership role responsible for driving profitable global growth ... This position serves as the strategic owner for a flagship global customer, acting as the primary executive ... manufacturing and quality processes in highly regulated environments.Role SummaryThe Director of Strategic Customer ... strategic recommendations for senior leadership.Increase brand presence and credibility within the customer ... long-term resource and talent strategies to ensure continuity, capability alignment and consistent customer

service abilitiesExcellent communication and presentation skillsAbility to multi-task, prioritize, and ... Onepilot makes Customer Care and Prospection Outsourcing simple and flexible. ... E-merchants use Onepilot in the most flexible way to handle all or part of their customer support and ... )You’re available at least 20h/weekAllow 15 minutes to fill your applicationQualificationsExcellent customer

You will lead Success and Support teams and be responsible for post-sales customer experience to secure ... Your skills The CS Architect: You have a proven ability to design and iterate on a Customer Success ... Digital Customer Experience: You know how to shape the digital experience for users and customers to ... Who you are 10y+ experience in a Customer Success roles, with 4y+ experience in leadership position, ... Product Synergy: Establish a strong feedback loop where the Product roadmap is fuelled by deep customer

GTM, Customer & Communication Skills Strong customer‑facing experience in complex, regulated environments ... Anticipate shifts that may impact customer confidence or business growth. ... Description We are seeking a high-impact VP Customer Security Officer to own and orchestrate Trust, Security ... It sits at the intersection of technology, regulation, customer engagement, and executive communication ... This role is critical to reinforcing customer trust, enabling growth in regulated industries, and positioning

GTM, Customer & Communication Skills Strong customer-facing experience in complex, regulated environments ... Anticipate shifts that may impact customer confidence or business growth. 6. ... We are seeking a high-impact VP Customer Security Officer to own and orchestrate Trust, Security, and ... It sits at the intersection of technology, regulation, customer engagement, and executive communication ... This role is critical to reinforcing customer trust, enabling growth in regulated industries, and positioning

, customer success, or similar). ... Overview This role is the entry point into Lago’s customer support track. ... As a Customer Support Engineer, you are the first voice our customers hear. ... Motivated by contributing to both the customer experience and the systems that power it. ... Requirements 1–2 years of experience in a customer-facing role (support, technical support, implementation

Head of Customer ExperienceJoin to apply for the Head of Customer Experience role at Singulart.Founded ... MissionOwn the Customer Success strategy and execution for our SaaS product (artist side).Customer Success ... at SingulartThe Customer Success unit manages the artists using our SaaS product: 8,000 artists from ... Success department (SaaS experience is a plus).Proven record of designing and scaling Customer Success ... processes and management.Passion for customer success: genuine care for clients.Great execution skills

Focus on expanding use cases and ensuring customer satisfaction and retention. ... Job Description As a key member of the Customer Success team, you will be a trusted advisor and single ... This role combines strategic thinking, customer relationship management, and operational excellence to ... Promote continuous improvement by feeding customer insights into ServiceNow’s broader initiatives. ... Lead Issue Resolution: Proactively monitor customer health, addressing potential risks and escalated

Responsible for the facilitation of “White Glove” Customer Service and Support Delivery. ... A B.S. level degree preferred, however candidates with demonstrable technical & customer service depth ... customer health. ... Optical Customer Success Engineer at Nokia At Nokia, our Optical Customer Success Engineers (CSEs) are ... Drive customer growth leveraged by proven & documented positive customer outcomes.

We are seeking a motivated and detail-oriented Customer Research Associate to join our team for a 6-month ... We offer strategic solutions that impact performance and elevate the customer experience of some of the

Customer Success – Onboarding Consultant Remote position – Europe, Middle East, BrazilAs an Onboarding ... with global manufacturing companies , delivering high- impact onboarding experiences and long-term customer ... Collaborate with internal teams to ensure client success.Requirements• 3+ years in project management and Customer ... management tools.• Fluent in English (Portuguese, French, Spanish, or German is a plus).• Proactive, customer-focused

facilitating over $1 trillion in crypto transactions.WHAT YOU WILL DODesign, document, and improve customer ... proposals and solutions.Support strategic projects such as backlog reduction, SLA reinstatement, and customer ... ; confident in training or presenting to team leaders.Comfort with reporting tools and interpreting customer ... analytical and problem-solving skills; ability to turn data and feedback into clear actions.Experience in customer ... leadership.WHY JOIN USBe the operational backbone of a global CS team, working directly with the Director of Customer

We’re looking for a Customer Success Operations & Enablement Specialist to join our Customer Success ... Experience in customer success, operations, enablement, or process improvement roles. ... Customer Success Operations & Enablement Specialist Blockchain.com is connecting the world to the future ... What you will do Design, document, and improve customer success processes, workflows, and operational ... Comfort with reporting tools and interpreting customer metrics (e.g., Zendesk Explore, Intercom reporting

experience (CX) and employee experience (EX) software to fuel customer loyalty and service efficiency ... With a fresh vision for how the world works.At Freshworks, we build uncomplicated service software that ... delivers exceptional customer and employee experiences. ... Come build it with us.Job DescriptionWe're looking for an experienced Senior Manager of Customer ... Success, Account Management, or Consulting within SaaS.3+ years leading and scaling customer-facing

About You Customer Experience / Sales mindset: You ideally have experience in customer‑facing roles ... acquisition from our satisfied customer base. ... upsell opportunities within our customer base while activating different levers. ... conversion rates, feature adoption by industry segment, and customer engagement metrics. ... Values Customer focus | Prioritize customers in everything you do; Ownership | Own your part, get things

Service Data & AI Transformation Executive Manager Join to apply for the Service Data & AI Transformation ... leaders to identify high‑impact opportunities where data and AI can transform business operations, customer ... Areas of Focus State‑of‑the‑art Data Technology to drive customer experience State‑of‑the‑art Procurement ... About the Job As a Service Data & AI Transformation Executive Manager, you play a pivotal role as a key ... Strong financial service insights and innovative mindset to proactively identify growth opportunities

Liaise with other departments to guarantee excellent customer service. ... Previous retail management experience and exceptional customer‑service skills, a commercial focus and ... service, selling skills and aptitude. ... In this role you will act as an ambassador, making each and every customer feel special from the moment ... Promote a unique, memorable shopping experience by implementing customer-focus storytelling, extraordinary

Proven experience directly leading Customer Service, Logistics, and / or Sourcing functions. ... The position holds direct responsibility for Customer Service, Logistics, and Sourcing Strategies, with ... Customer Service & Logistics (Direct Functional Responsibility)The role manages Logistics and Distribution ... globally for Fashion and leads Customer Service operations in line with each fashion house’s particularities ... service, and ensures its effective deployment across all maisons.

service standards, to meet customer expectationsAct as brand ambassador to build relationships with ... service skills; a true fashion expert with a passion for salesExceptional verbal and written communication ... customer data all the timeProactively take possible actions to maintain a long-term relationship with ... stylish, fashionable and elevated individuals who have a drive to achieve results and a passion for customer ... new customers and VIP clienteleDeliver the ultimate Versace experience to increase customer loyaltyDrive

Lead a team of Service Managers and Coordinators, ensuring capability development and high‑quality service ... data-driven insights and continuous service improvement. ... ITIL-based service management processes, ensuring excellent delivery and continuous improvement across ... Pernod Ricard is looking for a Global Service Management Lead to define, implement and govern world-class ... Act as a key escalation point for major incidents and service disruptions, leading global crisis cells