2563 customer service English-speaking jobs in Île-de-France

  • Fanatics
  • paris
  • April 21
looking for a Sales Associate/Seller to join our retail team and contribute to delivering an outstanding customer ... part of our team.How You Will Make An ImpactAs a Sales Associate, you will play an important role in customer
  • Danone
  • Rueil-Malmaison
  • February 20
Emilie Monsonego, EU Customers & Patients Solution Manager in the European Customer Service Team will ... with the Customer Service community (11 local teams across Europe). · You will prepare presentation ... materials and coordinate virtual exchanges with the European Customer Service community to share updates ... Animation of the European Customer Service Community · You will organize our biannual in-person meeting ... Customer Project Monitoring · You will consolidate performance tracking and service level for key customers
  • Otis College of Art and Design
  • Nanterre
  • April 16
Logothe industry's largest Service portfolio. ... We move 2.4 billion people every day and maintain approximately 2.4 million customer units worldwide, ... satisfaction client Déployer les initiatives d’amélioration de la satisfaction client en lien avec Customer ... Otis is the world’s leading elevator and escalator manufacturing, installation, and service company. ... performance, animez les démarches d’amélioration continue et contribuez directement à la qualité de service
  • Lacoste
  • paris
  • April 8
with the customer service for delivery follow-up and target achievement.Coordinate tactical marketing ... the weekly meeting with the customer service for delivery follow-up and target achievement.Coordinate ... service for reorders.Help organize instore animations& staff incentives.Contribute to the weekly meeting ... service for reorders.DRIVE SELL-OUTHelp organize instore animations& staff incentives.Contribute to ... season.Assist clients with our B2B orderplatform.Create order recaps through masterfile per client.Liaise with customer
  • American President Lines
  • paris
  • April 26
Complete the SOP part related to Business Solutions and handover to Operations (BPS, Customer service ... Be the first point of contact when no CBS yet allocated to a customer. ... The candidate acts as the main customer point of contact for business escalations. ... Alert and manage escalation in case of risk (delay, quality, cost) for customer project. ... Configure standard report or create customer reports when required: Tracker for flow monitoring, KPI,
  • Scaleway
  • paris
  • April 26
Analyze customer feedback and help improve customer data quality. ... with clients and improve customer processes. ... Support the team in using CSM tools and dashboards for customer monitoring. ... Interested and engaged in understanding customer needs. Good listening skills. ... Strong interest in customer relationship management and the tech/cloud ecosystem.
  • Hard Yaka
  • paris
  • April 26
The result—companies grow revenue, deliver faster resolutions, and scale service. ... Coordinate Customer Escalations with Structure and Calm: A small number of customer issues will require ... Customer Success, Support, or Implementation. ... Aircall is a unicorn AI-powered customer communications platform used by 22,000+ companies worldwide ... Proficient with CRMs, onboarding tools, customer success platforms, and webinar tools.
  • Figma
  • paris
  • April 26
Success, Customer Success, Customer Enablement, Account Management or a relevant customer‑facing role ... As a Customer Enablement Manager, you’ll work directly with some of our largest customers to help them ... Your ability to build strong relationships, connect the dots between product features and customer goals ... Strong product knowledge and a customer‑first, consultative approach to solving challenges and driving ... do at Figma: Manage the adoption journey for a portfolio of large, strategic customers Understand customer
  • Rise Up
  • paris
  • April 22
in the configuration of the productBe the interface between the customer and our technical project managers ... Up with the IS of the customersBe the customer's ambassador within Rise UpEnsure proper reporting of customer ... expectations and timelineFollow his customers in the deployment phaseCarry out product trainingHelp the customer ... developments related to the Rise Up platformQualificationsIn depth knowledge of product (features, sales…)Customer
  • ALICE Technologies Inc.
  • paris
  • April 22
This is a high-profile role that is critical to the growth of our customer base and company. ... As a Customer Success Manager you will develop a unique industry expertise as you work alongside our ... the world such as bridges, roadways, tunnels, solar farms, and high rise buildings.Role OverviewAs a Customer ... success.Identify and manage upsell and expansion opportunities based for ALICE within your assigned customer ... flexing the mental muscle to define a new product category and have the experience to be an early-stage customer
  • DataDome
  • paris
  • April 20
Senior Customer Success Manager EMEA, you will : Act as the primary business owner of the customer relationship ... Customer Success Manager, you’ll partner with the world’s largest enterprises to drive measurable impact ... /or SaaS environments is a plus Strong business acumen with the ability to connect customer goals to ... Driving measurable customer outcomes such as increased product adoption, demonstrable ROI, and strong ... It would be great if... 5+ years in a Customer Success Management role Experience in cybersecurity and
  • Datadog
  • paris
  • April 19
As a Customer Data Scientist at Datadog, you will partner directly with customers to help them design ... Working cross‑functionally with Sales, Product, and Engineering, you’ll play a key role in both customer ... This role is ideal for someone with deep experience in applied experimentation who thrives in customer-facing ... design and interpretation across product, marketing, pricing, and AI‑driven use cases Enable long‑term customer ... into product improvements and roadmap input Partner with Sales and Solutions teams to navigate complex customer
  • Nosto
  • paris
  • April 19
persuasive writing, and presenting Ability to challenge clients' assumptions while maintaining absolute service-mindedness ... Joining us as a Senior Customer Success Manager means helping retailers harness autonomous AI to deliver ... As a Senior Customer Success Manager, you will liaise with Sales, Partnerships, Regional Marketing and ... and internal processes Create customer heroes & advocates, and work proactively with marketing to tell ... their story Requirements - what we expect from you: 3-5 years of experience in a customer experience
  • Ivalua
  • massy
  • April 18
Customer Advocacy & Content Strategy Build Champions: Spearhead customer advocacy initiatives aligned ... DIRECTOR, CUSTOMER MARKETING This candidate can reside in the following office locations to fill this ... Soft Skills Passion: A passion for elevating the customer experience at every touchpoint. ... In this role, you will drive the overall customer marketing strategy—from onboarding and retention to ... Working closely with Product Marketing, R&D, Sales, and Customer Success organizations, you will drive
  • Onepilot
  • paris
  • April 14
service operation. ... managing multiple stakeholders and high-expectation clients* Strong ability to monitor and improve service ... improvement projects (process, tooling, workflows) + Contribute to the evolution of Onepilot’s payroll service ... # Payroll Customer Care Account Manager## Onepilot is hiring! ... Care Account Manager to join our team.As a Payroll Customer Care Account Manager, you will be the go-to
  • AWS EMEA SARL (France Branch)
  • courbevoie
  • April 8
Overview Elevate Customer Success with innovative Cloud TechnologyWe're seeking an innovative Customer ... You'll be a strategic partner who empowers businesses to revolutionize their customer engagement, driving ... business objectives Design and deliver technical workshops that accelerate technology adoption and customer ... health dashboards and address potential adoption barriers Gather and communicate critical customer insights ... Expect to craft compelling narratives that demonstrate how AWS Amazon Connect can fundamentally reshape customer
  • Kaisa
  • paris
  • April 6
Join our global team in designing and providing personalised customer experiences at scale. ... Job Overview The Senior Customer Success Manager will be responsible for maximising net retention and ... suite Maximising the value and business impact of Kaisa by establishing customer goals, pain points ... Success Programme to key customer stakeholders and ensuring the ongoing adoption of the Kaisa product ... and KPI’s and working with them to continuously optimise these Building and developing strong customer
  • Kaisa Technologies AB
  • paris
  • April 5
Join our global team in designing and providing personalised customer experiences at scale. ... Job Overview The Senior Customer Success Manager will be responsible for maximising net retention and ... suite Maximising the value and business impact of Kaisa by establishing customer goals, pain points ... Success Programme to key customer stakeholders and ensuring the ongoing adoption of the Kaisa product ... and KPI’s and working with them to continuously optimise these Building and developing strong customer
  • Ezus
  • paris
  • April 5
a Customer Success Lead, you will own the post-onboarding customer experience, from adoption to retention ... mission is to empower travel agencies to thrive in the digital era As we grow, we are looking for a Customer ... Success Lead to strengthen our operations, drive customer value, and build a high-performing CS team.As ... and performance-driven culture⚙️ 20% – Structuring and scaling CS operationsBuild and improve Customer ... health (usage, adoption, renewals, upsell opportunities)Lead complex situations and escalationsDrive customer
  • Outsight
  • paris
  • April 4
Your Responsibilities Define & Plan Define the customer acceptance test strategy after delivery: scope ... coverage and efficiency What Makes The Role Important You are the go‑to person for all aspects of customer ... are the link between Product and delivery teams to demonstrate and validate the Outsight products in customer ... stakeholders Fluent in English (French is a plus) Willing and able to travel for on‑site deployments and customer ... practical experience Minimum 3 years in a similar role, demonstrating effective project execution, customer‑centric
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