2857 customer service English-speaking jobs in Île-de-France

that leverages OpenAI’s APIs to solve real customer problems. ... We operate at the intersection of customer delivery and core platform development. ... About the Role We are looking for customer-focused software engineers to build effective custom software ... You will design abstractions to solve customer problems, and then use them to scale our speed and quality ... Collaborate with Product, Research and Applied teams to ensure seamless customer experiences, project

to drive revenue, resolve issues faster, and scale customer-facing teams. ... Aircall is a unicorn, AI-powered customer communications platform used by 22,000+ companies worldwide ... Were redefining customer communications by bringing voice, SMS, WhatsApp, and AI together into one seamless ... Deeply understand multiple product domains; proactively identify improvements and advocate for customer ... execution-focused, with visible impact, fast decisions, and real growth.How we work at Aircall: Were customer-obsessed

to drive revenue, resolve issues faster, and scale customer-facing teams. ... Aircall is a unicorn, AI-powered customer communications platform used by 22,000+ companies worldwide ... Were redefining customer communications by bringing voice, SMS, WhatsApp, and AI together into one seamless ... Working around regulation requirements to maintain customer compliance around number provisioning and ... daily ticket queue including number provisioning, porting requests, inventory management, and related customer

to drive revenue, resolve issues faster, and scale customer-facing teams. ... Aircall is a unicorn, AI-powered customer communications platform used by 22,000+ companies worldwide ... Were redefining customer communications by bringing voice, SMS, WhatsApp, and AI together into one seamless ... execution-focused, with visible impact, fast decisions, and real growth.How we work at Aircall: Were customer-obsessed

Heads, and Project Sales and Service teams to ensure process knowledge and customer access. ... You bring experience in implementing and selling digital/automation service solutions, processes, and ... Sales Specialist to support our ambitious Mission30 growth by driving the further digitalisation of our service ... . • Cross-functional orchestration: Align with Center of Competencies, Product Management, Regional Service ... participate in Center of Competencies (Competence Centre) training and serve as a regional trainer for local Service

Strong customer-service orientation with the ability to maintain positive customer and partner relationships ... service-level agreements. ... Support partners with their technical support responsibilities and monitor service-level performance. ... Experience working in a customer-facing technical support environment. ... Ability to manage production issues, competing priorities, and time-sensitive customer requests.

Within QA Operations Service Provider, you will ensure quality oversight of service providers involved ... Service Provider Quality Oversight Meetings and ensure follow-up on actions Monitor and report on service ... Key Responsibilities Oversee qualification and ongoing quality oversight of service providers Support ... solid background in quality roles supporting medical affairs or R&D Experience in quality oversight of service

Within QA Operations Service Provider, you will ensure quality oversight of service providers involved ... Title: Manager, QA Operations Service ProviderCompany: Ipsen Innovation (SAS)About IpsenIpsen is a mid‑sized ... providersSupport Service Provider Quality Oversight Meetings and ensure follow‑up on actionsMonitor ... and report on service provider quality performanceMaintain quality agreements and ensure alignment with ... Excellence and Procurement.Key ResponsibilitiesOversee qualification and ongoing quality oversight of service

translate them into scalable, market-ready service solutions. ... Partner with solution architects to shape complex, customized service offerings covering data center, ... Description and Requirements We are seeking a motivated and customer-focused Solutions and Services ... Maintain a forward-looking perspective on Lenovo’s product, service, and business model innovations and ... Champion Lenovo’s “as-a-Service” portfolio — cloud infrastructure, managed services, and endpoint solutions

Familiarity with other IT service management tools and methodologies. ... Preferred Qualifications: Experience in ITIL frameworks or IT service management processes. ... Minimum of 2 years of technical support experience, ideally within a software or IT service environment ... Customer-oriented mindset with a dedication to exceeding client expectations. ... Contribute to process improvement initiatives that enhance customer support experiences.

About the Role We’re looking for a Customer Success Manager to support advertisers in onboarding, launching ... thrive in this role if you: Have 5-10+ years of experience in digital advertising, account management, customer

This person will be responsible for driving sales for our selected end customer companies and to develop ... It is important to possess an outstanding ability to understand the customer needs and to create the ... departments (Sales, Business Development, Marketing, Sales Engineers and Post-sales Support) to manage a 360º customer

Responsibilities Support for the development of Lithium activity (60%) Oversee the handling of customer ... complaints, from receipt to resolution, ensuring responsiveness and customer satisfaction Collaborate ... Act as the spokesperson for customer requirements to production sites and ensure the link between market ... Proficient in collaborating with commercial teams and acting as a liaison between customer requirements ... Core Competencies Demonstrates expertise in lithium activity development and customer complaint resolution

accountsPost write-off and impairment entries for customer accountsHandle customer requests (setting ... Post write-off and impairment entries for customer accounts. ... Analyze the aged trial balance and reconcile customer accounts. ... Handle customer requests (setting up payment plans, bank account changes, contract terminations, etc. ... rejectionsPrepare and send dunning notices and make reminder callsAnalyze the aged trial balance and reconcile customer

Act as the voice of the customer to align service offerings with market needs. ... Your mission: drive sustainable, profitable growth by identifying opportunities, strengthening customer ... If you are passionate about market development, customer engagement, and driving measurable business ... Promote innovation in service delivery and digital solutions. ... Expand service offerings and strengthen Hitachi Energy’s market position.

They provide high-level technical support to Service Managers on complex incidents. ... Managers on complex operational topics Participate in service definition and continuous improvement ... understanding Information Technology Infrastructure Library (ITIL): Integration in a service approach ... A key part of the role is also to drive service innovation and animate a product community to communicate ... Managers in controlling managed service provider activities, particularly on complex tickets and critical

& Collaboration: Align with customer needs, manage end-to-end service cycles, and resolve complaints ... Coordinate internal teams and external partners to ensure seamless transportation processes, enhancing customer ... Establish a talent development system to elevate team members’ professional skills and service awareness ... transportation resources, develop new channels, optimize routes and capacity configurations, and ensure service ... optimization opportunities, develop improvement plans, and ensure stable transportation operations.Customer Service

requests- Validate and transmit customer data updates (financial, etc.)- Manage risk and analyze customer ... Manages customer risk and debt collection. Takes care to limit and anticipate risks. ... **Job Description**SIGNIFICANT ACTIVITIESRisk management- Manage customer account opening and closing ... Description Summary**JOB PURPOSE On the basis of the activities assigned by his/her hierarchy, the customer ... Update activity monitoring indicators (number of outstandings, number of sales). reminders, active customer

: Our customer is a is a multi-national conglomerate company (1B$ revenues PA). ... and EU) · Type of Contract: Independent · Duration: 6 months renewable (project over three year) · Customer

of contact for AMS service providers for assigned application scope. ... Define and track service improvement plans (SIPs) and ensure measurable outcomes. ... Experience with service management tools (e.g., ServiceNow) and reporting/metrics. ... Identify and deliver cost optimization opportunities while maintaining service quality. ... Familiarity with governance frameworks, vendor scorecards, and service improvement planning