2601 customer service English-speaking jobs in Île-de-France

  • Aircall
  • Paris
  • February 16
Logoto drive revenue, resolve issues faster, and scale customer-facing teams. ... Aircall is a unicorn, AI-powered customer communications platform used by 22,000+ companies worldwide ... Were redefining customer communications by bringing voice, SMS, WhatsApp, and AI together into one seamless ... over-achievement in past experiences (either academic or professional) Understanding of sales and/or customer ... execution-focused, with visible impact, fast decisions, and real growth.How we work at Aircall: Were customer-obsessed
  • Aircall
  • Paris
  • February 2
Logoto drive revenue, resolve issues faster, and scale customer-facing teams. ... Aircall is a unicorn, AI-powered customer communications platform used by 22,000+ companies worldwide ... crucial for managing the day-to-day operational tasks related to our global carrier network, ensuring service ... facilitate the swift resolution of operational hurdles and ensure all stakeholders remain aligned on service ... network reliability by monitoring quality metrics, managing ticketing workflows, and resolving technical service
  • Aircall
  • Paris
  • January 21
LogoCoordinate Customer Escalations with Structure and Calm A small number of customer issues will require ... Customer Success, Support, or Implementation. ... to drive revenue, resolve issues faster, and scale customer-facing teams. ... Aircall is a unicorn, AI-powered customer communications platform used by 22,000+ companies worldwide ... Proficient with CRMs, onboarding tools, customer success platforms, and webinar tools.
  • Aircall
  • Paris
  • January 20
Logoto drive revenue, resolve issues faster, and scale customer-facing teams. ... Aircall is a unicorn, AI-powered customer communications platform used by 22,000+ companies worldwide ... Were redefining customer communications by bringing voice, SMS, WhatsApp, and AI together into one seamless ... be responsible for the design, development, deployment, and operation of AI driven features that add customer ... execution-focused, with visible impact, fast decisions, and real growth.How we work at Aircall: Were customer-obsessed
  • Sobi
  • Paris
  • March 20
LogoJob Description The Global Omnichannel Customer Engagement Lead will be responsible for delivering seamless ... should be confident to work independently in a matrix management environment, developing impactful customer ... cross functional teams (both commercial and non-commercial) to create personalized journeys based on customer ... BI Desirable experience in data flows/warehouse Experienced in marketing automation across different customer ... support the business to execute in a consistent and impactful manner Be seen as an SME championing strong customer
  • Axis Communications
  • Paris
  • March 18
LogoThis person will be responsible for driving sales for our selected end customer companies and to develop ... It is important to possess an outstanding ability to understand the customer needs and to create the ... departments (Sales, Business Development, Marketing, Sales Engineers and Post-sales Support) to manage a 360º customer
  • Yealink
  • Paris
  • March 17
Excellent customer service awareness, communication and coordination, strong ability to promote implementation ... and professional service teams, and provide technical support for business development of account managers ... while managing customer expectations. ... Strong customer understanding, demand analysis ability, sensitive to problems. ... Responsible for customer technical team relationship development like product manager, sales engineer
  • OMP
  • Paris
  • March 29
for:Developing outstanding customer partnerships focused on the entire customer life cycle.Building ... engagements.Shaping and managing customer expectations through changing relationship stages. ... You work to retain customers, enhance engagement, and sustainably expand the customer base.You are responsible ... including short-, mid- and long-term action plans.Mapping stakeholders using organizational charts of customer ... with appropriate initiatives at the customer’s side.Balancing and dynamically prioritizing multiple customer
  • Sharp Brains
  • Trappes
  • April 1
Strong customer service and communication skills. ... service delivery. ... ensuring operational efficiency and minimizing downtime for its clients through skilled professionals and customer-centric ... delivering reliable, responsive, and high-quality technical support to businesses through flexible service ... troubleshooting) Hardware diagnostics and troubleshooting Experience with ticketing systems and IT service
  • GEODIS
  • Levallois-Perret
  • April 7
LogoLieu de prise de service Europe, France, Île-de-France, Hauts-de-Seine Ville(s) Levallois-Perret ... international business, and strategy • Fluent in English Temps de travail en % 100 Lieu de prise de service ... The role is primarily analytical and coordination-focused, contributing to business development, customer ... ) • Assist in preparing customer presentations and strategic materials • Contribute to pipeline tracking ... Key Responsibilities: • Support market and customer analysis (trends, target accounts, competitive landscape
  • Hilti Group
  • Boulogne-Billancourt
  • March 26
Logodemand, support the growth of our customer platform and drive customer engagement. ... Identify customer, market, and stakeholder needs through data, research, and close collaboration with ... creative that scale across markets - balancing global consistency with local relevance - to generate customer ... Strong understanding of digital marketing ecosystems, including omni-channel campaigns, customer journeys ... Experience as a Product Owner, Product Manager, or similar role in digital marketing, e-commerce, or customer-facing
  • Xiaomi France
  • Paris
  • March 17
Ensure excellent customer service by understanding customer needs and providing effective solutions. ... Handle escalated customer complaints, communicate with customer service teams for timely issue resolution ... Generate regular aftersales performance reports covering customer satisfaction, service turnaround times ... After-Sales Service Category Responsibilities: Support service manager in managing authorized repair ... Gather and analyze customer feedback.
  • Hitachi Rail
  • Massy
  • March 11
LogoLocalize global service offerings to European regulatory, cultural, and industry needs. ... plays a pivotal role in driving the growth, quality, and operational excellence of AWM consulting and service ... Lead consulting, education, implementation, and value‑realization service delivery across the region. ... Proven experience in consulting, software implementation, professional services, or customer success. ... Deep expertise in consulting methodologies, solution implementation, and service lifecycle management
  • Geely Auto France
  • Paris
  • March 4
Customer-focused mindset and ability to manage multiple stakeholders. #J-18808-Ljbffr ... with distributors, dealers, R&D, and quality teams to elevate the overall technical capability and customer ... Support major service campaigns, recalls, and technical improvement initiatives. ... Strong analytical abilities and experience using data to improve service performance. ... Ensure consistent service quality and technical standards across all dealer networks.
  • Stellantis
  • Poissy
  • April 10
Logosatisfaction, service quality, and repair efficiency across the network. ... - Strong customer focus and cost awareness. ... - Ensure service continuity by managing tickets or activities for absent colleagues when needed. ... This position directly contributes to reducing workshop return rates, repair times, and overall customer ... Specialist provides remote support to dealers in diagnosing and repairing complex technical issues on customer
  • Outsight
  • Paris
  • April 5
The focus is on maintaining high service quality and guaranteeing 100% adherence to Service Level Agreements ... (SLAs), thereby solidifying client relationships and maximizing customer satisfaction. ... by answering customer questions and addressing any concerns, delivering demos of Outsight solutions ... impact.Contribute to the product input feedback process to ensure constant and valuable customer input ... portfolio, provide insights on customer needs and upcoming projects to the sales team.Help close deals
  • Amazon Data Services France SAS
  • Courbevoie
  • January 19
LogoAt Amazon, security is central to maintaining customer trust and delivering delightful customer experiences ... At Amazon, security is central to maintaining customer trust and delivering delightful customer experiences ... Through continuous improvement and customer-centric innovation, we redefine the boundaries of security ... Simultaneously, we undertake long-term innovation projects, working backwards from customer needs, analyzing
  • JLL
  • Paris
  • April 11
To apply you need to be / have: Relationship building & customer service skills Tactical planning & ... Ensure all assigned Service Requests are prioritised and accurately managed in the Service Request Module ... IWMS data to ensure accuracy of reporting Facilitate and/or resolves planning issues identified in the customer ... Recommends, educates and enforces space policies/standards, procedures and protocols and notifies client of customer ... Request Response & Reporting: Support the implementation of MAC & additional space service requests.
  • JLL
  • Paris
  • March 24
To apply you need to be / have: Relationship building & customer service skills Tactical planning & ... Ensure all assigned Service Requests are prioritised and accurately managed in the Service Request Module ... IWMS data to ensure accuracy of reporting Facilitate and/or resolves planning issues identified in the customer ... Recommends, educates and enforces space policies/standards, procedures and protocols and notifies client of customer ... Request Response & Reporting: Support the implementation of MAC & additional space service requests.
  • Aircall
  • Paris
  • February 2
to drive revenue, resolve issues faster, and scale customer-facing teams. ... Aircall is a unicorn, AI-powered customer communications platform used by 22,000+ companies worldwide ... crucial for managing the day-to-day operational tasks related to our global carrier network, ensuring service ... facilitate the swift resolution of operational hurdles and ensure all stakeholders remain aligned on service ... network reliability by monitoring quality metrics, managing ticketing workflows, and resolving technical service
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