2859 customer service English-speaking jobs in Île-de-France

configuration, Prior knowledge on networking, NAS/SAN technologies, service load-balancing, web services ... Ansible / S3, Ability to work in a distributed and diverse team, You understand the full value of a service ... platform, capable of matching customer needs, software design options and hardware requirements and ... You have the ability to transcribe clear and educated feedback on technical issues and customer experience ... locations in the world.Life at Scality is internal motto is : “work hard, play hard, eat well and amaze the customer

Relationship Management: Build positive relationships with internal (, sales) and external (, service ... Multitasking: Manage multiple tasks and projects simultaneously, planning service activities from preparation ... , integrating, and optimizing Scality solutions at customer sites or remotely, depending on customer ... Customer Focus: Listen actively to understand and address customer needs before proposing solutions; ... Customer Liaison: Serves as the primary contact for customer delivery within Scality, ensuring accountability

, fostering strong relationships to deliver exceptional service and tailored solutions that drive customer ... Capture and share client feedback to help inform service improvements and best practices across the customer ... Help identify and troubleshoot service or usage issues pertaining to membership and license offerings ... Demonstrated ability to support client relationships and contribute to successful service delivery in ... Additional Preferences   Familiarity with software-as-a-service (SaaS) and perpetual licensing models

.👀 The Customer Journey team at Shine The Customer Journey team owns the critical early moments of a ... As an Engineering Manager for the Customer Journey team, you'll oversee a squad of 5 engineers through ... The team is full-stack, and focused on the start of the user journey with the bank - specifically customer ... Journey The Customer Journey team shapes the first-impression that thousands of freelancers and entrepreneurs ... colleagues, primarily based in France, and physical locations in Berlin and Paris.We sit within the broader Customer

Description du poste Filière/Métier Sales & Marketing - Sales & Marketing Intitulé du poste CUSTOMER ... JOURNEY OPTIMIZATION MANAGER Contrat CDI Statut Cadre Description de la mission The Customer ... Journey Optimization Manager owns the performance of the customer journey on the website and connected ... for defining and driving concrete improvements to the site journey, ensuring it effectively supports customer ... Key Responsibilities • Own the performance of the site-centric customer journey and related digital touchpoints

Join our global team in designing and providing personalised customer experiences at scale. ... Job Overview The Senior Customer Success Manager will be responsible for maximising net retention and ... suite Maximising the value and business impact of Kaisa by establishing customer goals, pain points ... Success Programme to key customer stakeholders and ensuring the ongoing adoption of the Kaisa product ... Success or related field with a proven track record of customer relationship management, commercial

enterprise technology platforms • Experience supporting customers, users, or stakeholders in a technical or service-oriented ... the Customer Technical Vision (CTV). ... Job Requisition ID # 26WD98266Role Summary The Account Technical Lead (ATL), Enterprise leads customer ... technical engagements, drives customer workflow analysis, elaborate technical proposals and develops ... This role is designed for the Mobility industry professionals who are developing technical, customer-facing

Based in either Paris or Orleans, the Senior Payroll Accountant will work with their customer base to ... and guiding customers through the cycle on tax and social declarations and providing a best in class customer ... Acting as the focal point for a varied portfolio of payroll clients, delivering consistently fantastic customer ... conversations  Being a brilliant team player, supporting colleagues across the team to ensure that customer ... where possible, or escalating more complex issues through our internal channels Delivering excellent customer

High sense of service and customer satisfaction.  ... Regularly measure and report customer satisfaction.  ... Support, Service Management, or equivalent).  ... Mission The Customer Success Analyst is responsible for leading and structuring all support activities ... Profil Professional & Technical  6–10 years of experience in a similar role (Customer Success, Application

This role involves a dual focus on SAP Platform Service Delivery and Service Transition Management, supporting ... • Lead the weekly coordination of 10 freelance engineers across run activities and project-related service ... to ensure seamless operational continuity • Drive collaboration with external managed service providers ... Delivery Managers and the rationale for staffing levels • Design and lead the service transition strategy ... Kanban, continuous backlog, or recurring-task environments • Extensive experience in SAP Platform Service

As a Customer Success Manager, you will support your clients in adopting our cybersecurity solutions ... Guiding clients throughout the customer lifecycle, with a focus on solution adoption and operations. ... What you can expect from your future team You will join the Customer Experience team, currently composed

to ensure that service level agreements and obligations are met. ... How you will contribute You will use your in-depth process and service knowledge in your area of expertise ... process, workstream or area in Mondelēz International Digital Services, working to support impeccable service ... You will bring experience and knowledge in: Your specific process area Working in a shared service organization

Core Competencies Customer focus and strong customer management skills. ... Commitment to providing excellent client service at all times. ... Highly customer focused approach. ... Work with sales and global solution consultants to develop new service opportunities from existing customers ... Responsibilities Successfully deliver Fusion Invest/Sophis implementation projects and ensure high levels of customer

Experience working closely with Purchasing, Supply chain, Customer Service and Sales teams. ... service), including: - Seasonal hindsight and post-mortem analysis - Long-range forecasting and line ... Support and follow-up on all phases of HBE’s operations (forecasting, supply, purchase, sales and customer

communicate the information of the files in charge to his hierarchical manager •Monitoring the quality of service ... Job Description The scope of this role is the coordination and execution of customer orders in accordance ... •Trouble shooting to proactively find suitable solutions in time and manner to the customer. ... Responsibilities •Contact with the dedicated customer for instructions / reminder •Processing of agent ... preventive measures •Contact with the warehouse and other subcontractors •Duty to inform and advise the customer

Collaborate with channel partners where relevant to extend market reach and enhance customer value. ... Strong negotiation skills with the ability to structure outcomes that deliver value for both customer ... Major Account Manager / Service Provider Role Overview: Join Fortinet, a cybersecurity pioneer with over ... Proven success selling to major enterprise accounts and/or Service Provider customers. ... You would act as the key Account Manager for strategic enterprise and Service Provider accounts.

Customer‑centric and results‑oriented mindset. ... Advanced knowledge of ITIL V3/V4 service delivery processes. ... Windows OS Product Owner Job Purpose As a Global Service Owner for distributed managed OS, your main ... objective is to protect all service‑oriented non‑technical processes for end‑to‑end IT product management ... AXA IT products, delivering them to AXA entities and the AXA Group, at the right level of quality of service

support are highly valued Client-Centric Approach: Be part of a company that prioritizes exceptional customer ... (e.g., table setting, food and beverage service) Liaise with hotels, private staff, and service providers ... This role requires a unique blend of security expertise, exceptional service standards, and the ability ... In this dual-role position, you will provide both personal protection and exemplary service to our high-profile ... environments Exceptional service and interpersonal skills, with a focus on client satisfaction Strong

Identify and eliminate process variation to improve efficiency, scalability, and service quality. ... and responsibility on the site financial, and health and safety performance whilst ensuring strong customer ... Customer Relations Act as a key point of contact for operational matters during implementation phases ... Embed Our Name by ensuring reliability, consistency, and high-quality service delivery across all implementations

WHAT WE LOOK FOR We are looking for an Operations and Service Provision Engineer to support Galileo Service ... safe, efficient and continuous service operations. ... Provision Engineer, you will support the Galileo Service Provision for GSF and GRON systems, ensuring ... assess operational impacts Experience interacting with multiple stakeholders, including operators, service ... and coordinating their integration into operational environments Critically reviewing GSF and GRON Service