2382 customer service English-speaking jobs in Île-de-France

users (IAM-Customer). ... of service). ... operate globally shared IAM products for employees (IAM-Employee), AXA business users (IAM-Business), and customer ... as escalation point for complex IAM IPC (Incident/Problem/Change) with IAM Service. ... Familiar with Product Management, Project Management and Service Management practices.

within target service level agreements (SLA).Act as a gateway between the customer and internal escalation ... service skillsTroubleshooting skills, logical thinking and technical curiosityAbility to work effectively ... As your confidence builds, you will take ownership of support cases and the customer relationship. ... meetings, status reports and updates.Respond by phone, email or chat to customer tickets / questions ... consultants, Managed Cloud colleagues and the R&D organization and will be positioned well to drive customer

OverviewSenior Customer Operations Manager (UK) role at PelicoAbout PelicoPelico is an innovative French ... Work with sales to expand customer accounts and increase value.Define Goals and Metrics with Customers ... Onboarding and Implementation: Lead onboarding by visiting customer sites and ensuring smooth software ... and operations role.Highly energetic and passionate about driving customer success and supporting them ... leadership, and a people-centric approach to drive hiring success.Key ResponsibilitiesBuild Trusted Customer

enablement teams to achieve a cohesive customer success plan and strategyEnsure alignment of customer ... enablement teams to drive customer engagement, retention, and advocacy. ... records of customer status and progress toward key success milestonesWork closely with Account Teams ... value and accelerate product usageDevelop a comprehensive understanding of customer health and status ... through regular customer dialogue and by monitoring health and adoption metricsMaintain clear and timely

Customer Success Manager, Defence & IntelligenceEurope, RemoteWelcome to Planet. ... experience, ensure successful delivery of our services, produce timely solutions according to customer ... Success team at Planet is seeking a new Customer Success Manager to maintain relationships with customers ... in San Francisco, Washington DC, Germany, Austria, Slovenia, and The Netherlands.About the Role:The Customer ... to work from that office 3 days per week.Impact You’ll Own:Build and maintain strong, long-lasting customer

About the jobAs a Customer Excellence Specialist, you will be the first person our clients speak to, ... to their questions.Responsibilities:Passionate about cloud technologiesDriven by providing excellent customer ... advising them, and be proactive in searching for the best solution to meet their needsFocus on our customer ... diagnostics by closely following changes and innovations in the cloud sectorGive clients an excellent customer

As the fastest-growing Software as a Service (SaaS) company in history, Deel is transforming how global ... requests.Drive adoption of platform features that will lead to a better customer experience and better ... In this dynamic role, you’ll be responsible for building genuine and durable customer relationships while ... get paid and protected, no matter where they are.Our momentum is reflected in our achievements and customer ... Engage appropriate internal stakeholders to resolve the issue swiftly while managing customer communications

Join leading international companies across Portugal, Greece, Malta, and Bulgaria as a Customer Support ... , and a modern lifestyle for professionals.Malta: English-speaking island life with strong tech and service

in the design of technical integrations of Rise Up with the IS of the customersBe the customer's ... ambassador within Rise UpEnsure proper reporting of customer KPIs in the Planhat toolKnow how to manage ... in the configuration of the productBe the interface between the customer and our technical project managers ... expectations and timelineFollow his customers in the deployment phaseCarry out product trainingHelp the customer ... developments related to the Rise Up platformQualificationsIn depth knowledge of product (features, sales…)Customer

As a Customer Success Business Partner, you are primarily responsible for the successful deployment, ... collateral such as success playbooks or templatesExposure to renewal strategy and customer expansion ... relationships with customers, proactively driving satisfaction and loyaltyRepresent the voice of the customer ... the ability to engage stakeholders at all levels, including the C-suiteProven experience in Technical Customer ... support, deliver training, manage implementation services, and handle or escalate issues to ensure strong customer

Ensure the preparation and coordination of monthly and annual financial closings, ensuring that all customer ... Get To:Pioneer the future of Space TechnologyBring connectivity to remote frontiersCollaborate with customer-centric ... and internal departments for all intercompany transaction-related matters.Management of Disputes and Customer ... individual skill development within the department.Accounts Receivable Analysis and Reporting : Analyze customer ... Issues : Oversee the management of customer disputes and ensure prompt resolution.Process and Tool Improvements

our Partner Program Director, you'll take ownership of creating a best-in-class Partner Program / Customer ... stakeholders across Sales, Marketing, and Product, you will:Design & implement a structured Partner/ Customer ... SaaS, within the accounting tech spaceProven track record of building and launching partner programs / customer

The 8x8 Platform for CX integrates AI at every level to enable personalized customer journeys, drive ... and organizations through seamless communication on the industry's most integrated platform for Customer ... With one platform, one ecosystem, and one data model, you can turn every team into a customer-facing ... operational excellence and insights, and facilitate team collaboration.We help customer experience and ... all 8x8 applications and products.Assist in developing technical proposals and RFP responses to meet customer

The world’s top banks use Zafin’s integrated platform to drive transformative customer value. ... As Delivery Executive, this role will be reporting into the Chief Customer Officer. ... Having responsibility for client engagement, end to end delivery, and customer success.What will you ... accelerate product and pricing innovation, automate deal management and billing, and create personalized customer ... sustainable growth, strengthen their market position, and define the future of banking centered around customer

The world’s top banks use Zafin’s integrated platform to drive transformative customer value. ... accelerate product and pricing innovation, automate deal management and billing, and create personalized customer ... sustainable growth, strengthen their market position, and define the future of banking centered around customer ... billing.A " Lead Product & Pricing Consultant" is a mid-senior level professional within a customer

group policiesPrinter supportGood knowledge of MS Office tools installation & troubleshootingExcellent customer ... supportStrong analytical and problem-solving capabilitiesWell-organized and extremely detail-orientedStrong customer ... service and people skillsField experience supporting a variety of technologies and servicesAdvanced ... service ethic and great communication skills, both oral and writtenPassionate about delivering quality ... on-call assistance to end-users within the organization’s desktop computing environment to ensure optimal service

Responsibilities include distribution, customer service at the counter, and sales of simple offers and ... They ensure quality and follow procedures to maintain service standards.ProfileHolder of a valid French ... education: 1ère class, CAP/BEP, or Level 3 professional titleIdeally, 3 months of experience in sales or customer

orders, invoices, and payments to service providers.Recommend improvements in layout, equipment, and ... Care team.Manage the network of service providers: sourcing, training, and building loyalty.Administer ... relations, and are passionate about customer satisfaction.You possess excellent interpersonal skills ... services to clients based on incident analysis and cost assessments with the Design & Build and Customer ... monitor maintenance and servicing interventions for housing during occupancy in coordination with the Customer

orders, invoices, and payments to service providers.Recommend improvements in layout, equipment, and ... Care team.Manage the network of service providers: sourcing, training, and building loyalty.Administer ... relations, and are passionate about customer satisfaction.You possess excellent interpersonal skills ... services to clients based on issues managed and cost analyses with the Design & Build and Customer Care ... and monitor maintenance and servicing interventions for occupied logements in coordination with the Customer

Tender Management- Manage responses to RFQs/RFPs/RFIs for complex, multi-service solutions in collaboration ... Development- Driving growth and secure new business opportunities by leveraging Geodis' comprehensive service ... You will be responsible for delivering profitable growth, fostering strong customer relationships, and ... Strategic Account Management- Build and maintain strong relationship with the customer and create full ... portfolio.- Identify cross-selling opportunities to maximize Geodis' share of the customer supply