6630 customer service English-speaking jobs in Île-de-France

Monitor customer satisfaction and proactively address concerns. ... Travel frequently (40–60%) for customer meetings, events, and deployments. ... Success Manager RoW to enhance user experience and drive long-term customer engagement. ... Qualifications: At least 3 years in Customer Success, Account Management, or a similar role. ... #39;m partnered with a fast-growing company in the AI-driven medical imaging sector is looking for a Customer

behavioral triggers & ad-hoc customer engagements across the customer lifecycle. ... Leverages customer insights to create solutions to scale customer success motions. ... As a Scaled Customer Success Manager, you will deliver specific customer outcomes through data-driven ... in analyzing customer behavior to drive engagement for the right customer with the right content at ... Execute best practice customer engagement strategies & provide continuous feedback to improve our customer

customer activity, understanding every member of the customer team and leaning on internal teams to ... Represent the voice of your customer by collaborating with the rest of the customer success team to enhance ... Your mission will go beyond our customer onboarding. ... YOUR TEAM In this role, you will report to the VP of Customer Success. ... From the moment a customer joins our platform, you will be their trusted advisor — guiding them through

Manage client gifting and customer experiences budget to strategically develop client relationships. ... track the main KPIs on a store and individual client advisor level, including: client outreach (through customer

We build marketing, sales, service, and website management products that start free and scale to meet ... In This Role You’ll Get To Manage 100 – 200 customer relationships. ... Customer Success Managers are the trusted inbound advisors for each of their customers. ... Join to apply for the Polish Customer Success Manager role at The Hustle . 4 days ago Be among the ... The Role HubSpot is looking for a Polish Customer Success Manager who is interested in using creativity

In this Role you’ll get to: Manage 100 – 200 customer relationships. ... Customer Success Managers are the trusted inbound advisors for each of their customers. ... POS-28328 The Role HubSpot is looking for a Polish Customer Success Manager who is interested in using ... Partner with different teams at HubSpot to 'solve for the customer' including onboarding, up-sell ... scoping and qualifying opportunities where customers can use more HubSpot products and services to ensure customer

Manage the end-to-end sales process by engaging appropriate resources, including Customer Success Managers

Own problem and change management through Service Now.

Service, and Sales Industries Software Development and IT Services and IT Consulting #J-18808-Ljbffr ... Work directly with the CEO to shape and expand the Customer Success function. ... Ideal Candidate Profile: Successful SaaS background within a Customer Success role. ... Role: Technical Customer Success Manager Salary: Up to €90K Base Own and scale the CS function, shape ... Identify opportunities to improve the customer journey and proactively address challenges.

Understand the customer journey and be able to guide them on future adoption. ... The Customer Success Management (CSM) team focuses on the themes of align, enable, and expand. ... Additionally, our team serves as liaisons between the customer and the GitLab ecosystem, streamlining ... Know the GitLab platform, our more common best practices, and use cases in order to guide the customer ... Prior experience in Customer Success or equivalent history of increasing satisfaction, adoption, and

Customer Experience : Develop and execute customer success plans tailored to each customer's unique ... Objectives & Key Results Customer Satisfaction by delivering engaging customer experience Customer Satisfaction ... Proven track record of managing customer relationships and driving customer success. ... Customer Retention & Growth : Proactively identify and address customer issues, escalating as needed ... Utilize customer feedback and data insights to inform product development, customer success strategies

facing, service-oriented role within a SaaS environment. ... Manage operational activities to ensure success Accountable for the successful delivery of success and service ... As a Senior Customer Success Manager , you will be part of the Basware Customer Success organization ... and implement achievable customer success plans at any stage of the customer lifecycle. ... The role of Customer Success is to provide services that help Basware customers adopt, optimize, and

Follow-up of SLA’s and liaise with Support teams to secure Service provided by solutions across the BUs ... to cooperate actively with all IT departments and Business functions Operations, Sales & Marketing, Customer

Join us as Senior Customer Success Operations Analyst, where you’ll play a pivotal role in enhancing ... the efficiency and effectiveness of our Customer Success and Professional Services teams, ensuring smooth ... You are proficient with CRM and Customer Success systems (e.g., Salesforce, Catalyst) and BI tools (e.g

Help to optimize company's sales, technical support, delivery and service procedures to improve customer ... satisfaction to get stable and long term customer support; 5. ... accounts, organize and coordinate company resources to fully understand customers' requirements, help customer

Second meeting with Brice, Head of Customer Success. ... Good listening skills, customer relations & empathy. Initiative & boldness. ... The Customer Success team is responsible for helping Mercateam clients and users get the best out of ... Preferred Experience 3-5 years' successful experience as a Customer Success Manager , or related

The Customer Success team is responsible for helping Mercateam clients and users get the best out of ... Recruitment Process First call with Anaëlle, Head of HR; Second meeting with Brice, Head of Customer ... Preferred Experience 3-5 years' successful experience as a Customer Success Manager , or related ... organization to match the start-up environment; A strong business acumen ; Good listening skills, customer

aircraft seats; You are proactive and naturally capable of putting your technical expertise at the service ... the customer journey, manage the product definition vs customer requirements and help close deals. ... Specifications Collect Customer Requirements and, in coordination with Marketing, influence Product ... As a Customer Engineer, your primary role is to be the reference for technical and product matters throughout ... etc.); Prepare technical offers, in cooperation with the sales and marketing teams; Participate in customer

Collaborate with sales and service teams to create seamless and positive customer experiences. ... We are dedicated to providing exceptional customer service, top-quality products, and a passion for the ... The ideal candidate will have a strong background in finance, excellent customer service skills, and ... Exceptional communication and interpersonal skills with a customer-centric approach. ... Register and title all vehicles ensuring customer ownership Requirements: Proven experience in a finance

Collaborate closely with internal teams to align customer needs with technological innovations. ... Attend and represent the company at customer meetings, conferences, interviews, and panel discussions