4449 customer English-speaking jobs in Île-de-France

The mission     As the key facilitator of customer experience in the FR & EMEA region, you will serve as the primary point of contact, providing guidance and support throughout the lifecycle of their projects, ensuring their objectives are met.  This role presents a unique opportunity to grow and thrive in a dynamic, digital, and collaborative environment. It is structured around two main pillars:  Guidance and advice to our customers:  Establish yourself as a trusted advisor for your clients and nurture relationships with project managers and sponsors. You will have multiple interlocutors, including C-levels, across various departments such as communication, marketing, HR and more.  Assist in building the "success plan" for projects, starting from solution implementation and continuing throughout the project's lifespan  Conduct "Customer Success" training sessions and workshops.Proactively monitor the project on a monthly basis, sharing best practices and feedback with your customers.Maintain and strengthen relationships with existing customers, ensuring the renewal of their contracts. Within this client base, you will proactively own opportunities for upselling and cross-selling (including identification, negotiation, and contract signing) thereby enhancing the Annual Recurring Revenue (ARR).  Project management:  Oversee the project's launch timeline, ensuring punctual deployment.Liaise with internal technical teams during the deployment phase.Supervise the project in "run" mode to guarantee the attainment of the client's goals.Advocate for your customers with the Product Team to develop new features.Contribute to the development of cross-functional projects aimed at enhancing the internal organization of the Customer Success Team at Sociabble. 

We're looking for passionate individuals with customer care experience in the travel industry and ... regarding the group are logged and communicated including relevant cost information Previous experience in customer

Monitoring and Evaluation (M&E) Expert – Fiscal Risk Tools Location: Europe Duration: Up to 12 months Estimated Workload: Short- to medium-term engagement About the Opportunity: We are creating a pool of M&E Experts – Fiscal Risk Tools for a new FWC Contract: EC-SG REFORM/2025/OP/0001: Provision of consultancy services to support the design, development, implementation, monitoring and evaluati

Customer Advocacy: Be the voice of the customer internally and externally. ... Customer Adoption: Provide consultation regarding CrossKnowledge Learning Solutions. ... , serving as their dedicated point of contact for Customer Success related questions and concerns. ... Customer Onboarding and Alignment: Consult with clients to jointly establish goals, the metrics used ... Job Summary The Client Success Manager (CSM) is responsible for developing and maintaining customer relationships

with local service providers, monitoring shipments, and ensuring that transportation processes meet customer

and Market Knowledge across the Region Uncover insights that lead to innovation and outstanding customer ... Core of the Internal Consulting Mission that MEA-MI is meant to lead, with facilitating the access to Customer ... will have an impact on the business executing innovative, influential user research that shapes the customer ... Will work collaboratively with Upstream & Downstream teams to help drive the vision for increasing customer ... Stellantis Internal Consulting Partner for the Future Mobility/Micro-Mobility Projects Manage end-to-end Customer

You will manage and respond to customer inquiries via different channels, providing exceptional customer ... We're looking for a Customer Expert. ... Handle sensitive customer data with utmost care and confidentiality. ... service by being a good listener and addressing customer needs effectively. ... What You’ll Be Doing Keep every customer engaged with a direct and friendly touch.

of customer projects. ... Completion rate of new customer development. ... Regional technical support and customer solution. ... Follow up the new customer development in the region 4. ... Provide technical and after-sales support to achieve customer satisfaction and experience. 5.

ABOUT THE ROLEThe Customer Success role is responsible for managing key client relationships and ensuring ... ABOUT THE CUSTOMER SUCCESS TEAMWe work as one team to go above and beyond for our customers. ... degree or equivalent experience in business, or related field.Minimum 1 year previous experience in Customer ... within a fast-paced, multi-priority setting.Customer-first mentality; ability to empathize and build customer ... partners and keep them up to date on our new initiatives and innovative updates to pave the way for customer

Join to apply for the Conduct & Customer Protection Officer role at AXA. ... Your Role and Responsibilities You will join the Group Conduct & Customer Protection team within the ... Group Compliance department, promoting transparency, fairness, and customer interests across the Group

Service brands, to help improve customer satisfaction in customer relations assignments.Missions and ... Responsibilities :Expert Customer Support:Ensure quality customer service for key automotive accounts ... Job Objective:To ensure excellent customer service for Classifieds Mobility's key professional car ... encountered by customers, in order to provide adapted and personalized solutions.Anticipate customer ... their issues, while contributing to the continuous improvement of processes and the achievement of customer

relationships by providing an exceptional customer experience. ... Competently, with speed and accuracy, execute on customer requests. ... trust and managing relationships through the life of the customer relationship. ... Description Position Purpose: A Personal Banker II (PB II) is responsible for maintaining and building customer ... PB II is also responsible for opening new accounts, completing loan applications and responding to customer

Onboarding, Customer Success and Customer Care teams, with the aim of increasing revenue and customer ... Onboarding and Customer Success teams;Structuring the Customer Care team and processes to respond to ... team, which is structured around 3 pillars: Customer Onboarding (4 people), Customer Success (5 people ... Success and the Lead Customer Onboarding. ... satisfaction.Your responsibilitiesDeliver the best customer experienceEnsure an onboarding process for

Customer Success Managers focused on building customer loyalty measured and reflected through retention ... Knowledgeable of a customer success playbook/strategy. ... Strategic planning for developing the customer success function. ... Initiating enhancements to our products by continuously seeking out relevant customer feedback. ... Communicating effectively with both internal and external teams to ensure superb customer satisfaction

Customer Experience Representative - English speaker Brevo is the leading and fast-growing Customer Relationship ... Success, Customer Service or Customer Support Familiarity with email marketing is a plus The ability ... focused At least a first experience in customer management focused on retention Experience in Customer ... Brevo's Customer Experience Representatives wear many hats. ... Our platform gives businesses a unified view of the entire customer journey, empowering them to grow

We are actively looking for the next Customer Onboarding & Engagement Manager to join our Customer Experience ... Your missions You will play a central role in the customer journey, supporting our Signature clients ... with key stakeholders to ensure long-term engagement and success Your profile At least 3+ years of Customer ... Adoption Provide timely and efficient support Maintain and improve product documentation to streamline customer

excellent customer service, customer retention and new customer acquisition. ... Join to apply for the Customer Service Representative role at Suburban Propane19 hours ago Be among the ... first 25 applicantsJoin to apply for the Customer Service Representative role at Suburban PropaneWe ... As a Customer Service Representative, you will serve as a main point of contact for our customers by ... are currently looking for a Customer Service Representative to play a pivotal role in helping to support

accounts), delivering CAD product demonstrations and addressing technical inquiries Manage post-purchase customer ... trade shows, product launch events, and marketing roadshows Develop and present technical content for customer

our Partner Program Director, you'll take ownership of creating a best-in-class Partner Program / Customer ... stakeholders across Sales, Marketing, and Product, you will: Design & implement a structured Partner/ Customer ... , within the accounting tech space Proven track record of building and launching partner programs / customer

Customer Communications: Manage a calendar for customer-facing communication to ensure a consistent and ... A deep understanding of market research techniques, competitive analysis, and customer insights. ... Cross-Functional Collaboration: Work closely with product management, marketing, and customer success ... Besides great user experience and top-tier customer support, Katana is also industry-agnostic and scalable ... The ideal candidate will have and continuously develop a deep understanding of market dynamics, customer