2097 customer English-speaking jobs in Île-de-France

The mission     As the key facilitator of customer experience in the FR & EMEA region, you will serve as the primary point of contact, providing guidance and support throughout the lifecycle of their projects, ensuring their objectives are met.  This role presents a unique opportunity to grow and thrive in a dynamic, digital, and collaborative environment. It is structured around two main pillars:  Guidance and advice to our customers:  Establish yourself as a trusted advisor for your clients and nurture relationships with project managers and sponsors. You will have multiple interlocutors, including C-levels, across various departments such as communication, marketing, HR and more.  Assist in building the "success plan" for projects, starting from solution implementation and continuing throughout the project's lifespan  Conduct "Customer Success" training sessions and workshops.Proactively monitor the project on a monthly basis, sharing best practices and feedback with your customers.Maintain and strengthen relationships with existing customers, ensuring the renewal of their contracts. Within this client base, you will proactively own opportunities for upselling and cross-selling (including identification, negotiation, and contract signing) thereby enhancing the Annual Recurring Revenue (ARR).  Project management:  Oversee the project's launch timeline, ensuring punctual deployment.Liaise with internal technical teams during the deployment phase.Supervise the project in "run" mode to guarantee the attainment of the client's goals.Advocate for your customers with the Product Team to develop new features.Contribute to the development of cross-functional projects aimed at enhancing the internal organization of the Customer Success Team at Sociabble. 

You will manage and respond to customer inquiries via different channels, providing exceptional customer ... We're looking for a Customer Expert. ... Handle sensitive customer data with utmost care and confidentiality. ... service by being a good listener and addressing customer needs effectively. ... What You’ll Be Doing Keep every customer engaged with a direct and friendly touch.

Service brands, to help improve customer satisfaction in customer relations assignments.Missions and ... Responsibilities :Expert Customer Support:Ensure quality customer service for key automotive accounts ... Job Objective:To ensure excellent customer service for Classifieds Mobility's key professional car ... encountered by customers, in order to provide adapted and personalized solutions.Anticipate customer ... their issues, while contributing to the continuous improvement of processes and the achievement of customer

ABOUT THE ROLEThe Customer Success role is responsible for managing key client relationships and ensuring ... ABOUT THE CUSTOMER SUCCESS TEAMWe work as one team to go above and beyond for our customers. ... degree or equivalent experience in business, or related field.Minimum 1 year previous experience in Customer ... within a fast-paced, multi-priority setting.Customer-first mentality; ability to empathize and build customer ... partners and keep them up to date on our new initiatives and innovative updates to pave the way for customer

Customer Coordination :Act as the primary tenant point of contact for customer queries and communications ... Customer Relationship Management :Demonstrated ability to manage customer communications while ensuring ... team the Customer Manager works collaboratively across construction engineering and operations teams ... are looking for top-tier talent to drive our success and shape the future of CloudHQ.Role OverviewThe Customer ... As Customer Manager you will play a critical role in ensuring tenant satisfaction during all phases of

Customer relationship management Responsible for customer satisfaction through quality of service and ... real-time back reporting of work performed (at the equipment level) to ensure the accuracy of e-Optimum and Customer

Join to apply for the Conduct & Customer Protection Officer role at AXA. ... Your Role and Responsibilities You will join the Group Conduct & Customer Protection team within the ... Group Compliance department, promoting transparency, fairness, and customer interests across the Group

The Senior Customer Success Manager is responsible for customer success within Axway’s Managed Cloud, ... ownership of assigned customer relationships for Customer PortfolioFoster strategic, long term business ... and highly motivated individual to join our Customer Success Team. ... OverviewWe are currently seeking a Senior Customer Success Manager who iscustomer-centric, energetic, ... Customer Success at Axway facilitates effective ongoing technology deployment, adoption, expansion and

our Partner Program Director, you'll take ownership of creating a best-in-class Partner Program / Customer ... stakeholders across Sales, Marketing, and Product, you will: Design & implement a structured Partner/ Customer ... , within the accounting tech space Proven track record of building and launching partner programs / customer

Join to apply for the Customer Success Manager role at DXC Technology2 days ago Be among the first 25 ... applicantsJoin to apply for the Customer Success Manager role at DXC TechnologyManage the day-to-day ... - CDIBoulogne-Billancourt, Île-de-France, France 2 days agoCustomer Success Manager Specialist (H/F)Customer ... (Luxury Retail)Boulogne-Billancourt, Île-de-France, France 4 days agoSAINT LAURENT - Supply Chain - Customer ... ConsultingReferrals increase your chances of interviewing at DXC Technology by 2xSign in to set job alerts for “Customer

Managing the customer relationship: Building and maintaining relationships with key stakeholders at the ... The customer delivery manager role is important because it is responsible for ensuring that services ... andPeople Monitoring using LiDARPosition overview :A customer delivery manager is responsible for managing ... Overall, the customer delivery manager role is a critical one that helps to ensure the success of both ... Customer delivery managers also play a vital role in ensuring that SLAs are met and that service quality

Customer facing, you will be responsible for providing excellent Customer Service at all times. ... You will maintain and develop strong Customer relationships and have full responsibility for assigned ... will work closely with the Sales Team and the Operations.KEY OBJECTIVESTake telephone calls concerning Customer ... enquiries;Ensure that Customer and Supplier enquiries are satisfactorily resolved.SKILLS AND QUALIFICATIONS ... and relevant information, ensuring the smooth running of an account;Deal efficiently with and monitor Customer

Join to apply for the Customer Support Specialist role at L-AcousticsJoin to apply for the Customer Support ... Reporting to the Head of Customer Service, EMEA, the Customer Support Specialist will be responsible ... This role involves answering customer inquiries by phone and email, troubleshooting problems remotely ... inquiries via phone, email, and chat, in a timely and professional manner.Resolve customer issues by ... issues and improve overall customer satisfaction.Maintain a good level of product knowledge to assist

This is a high-profile role that is critical to the growth of our customer base and company. ... As a Customer Success Manager you will develop a unique industry expertise as you work alongside our ... the world such as bridges, roadways, tunnels, solar farms, and high rise buildings.Role OverviewAs a Customer ... success.Identify and manage upsell and expansion opportunities based for ALICE within your assigned customer ... flexing the mental muscle to define a new product category and have the experience to be an early-stage customer

As an Azeus Convene Customer Success Specialist, you will be the dedicated Account Manager for your assigned ... Reporting to the Head of Customer Success in Europe, you will be responsible for onboarding, growth, ... You will work closely with our Sales, Marketing, and Support teams to drive customer engagement, retention ... customer relationship management, and retention of your accounts.Additionally, you will proactively engage ... success.Role and Key ResponsibilitiesCustomer Engagement & RetentionOrganize and host customer webinars

Customer Service Technician page is loadedCustomer Service TechnicianPostuler remote type On-site locations ... Service, Technical, the Customer Service Technician will be responsible for the inspection, diagnosis ... positionnons en leader mondial de la sonorisation professionnelle premium.Reporting to the Head of Customer ... #39; electronics and loudspeaker products, serving as a crucial technical support resource within the Customer ... customers with remote diagnosis of L-Acoustics equipment.Assist with the development and improvement of customer

Manager, and as part of a team focused on innovation, you will be responsible for:Managing customer ... countries authenticate and manage their digital identity, handle client onboarding and KYC (Know Your Customer ... We automate and secure critical client interactions such as onboarding, customer verification, and contract ... verification with AI and machine learningWhat you will do at SignaturitDirectly reporting to the Support Customer ... requestsFocusing on Service Level Agreement mentioned in our customer contractsTracking platform activityAnalyzing

This critical role sits at the heart of our Customer Services and Customer Success departments, working ... This is a central role in our mission to provide top-notch customer education and empower our clients ... Your efforts will directly impact user adoption, product proficiency, and overall customer satisfaction ... (Customer ChatGPT)Automate the creation of training materials to ensure consistency and quality.Utilize ... accelerate the digitalization of our content and expand our 1-to-many educational initiatives.As a Customer

Must possess customer satisfaction passion and skill set to address and resolve client issues as a customer ... through the development of new initiatives, being the customer advocate by driving solutions within ... The CL Customer Success Expert is responsible and accountable for the overall planning, leadership, and ... Primary focus is the overall customer experience, account profitability and growth both organically and ... Leads solution development efforts that best address customer needs, while coordinating the involvement

baseAbout the roleThe Associate Customer Success Manager will work with a broad spectrum of customers ... , and product, to ensure seamless delivery and proactive resolution of customer needs.Identify upsell ... and cross-sell opportunities by understanding customer goals and driving engagement with additional ... for customer success and satisfaction.Collaborate with cross-functional teams, including sales, support ... / What we expect :1 to 3 years of experience in Customer Success Management, within Enterprise SaaSStrong