1890 customer English-speaking jobs in Île-de-France

Reporting to the Head of Customer Service, EMEA, the Customer Support Specialist will be responsible ... Customer Service Technical Support Specialist page is loadedCustomer Service Technical Support SpecialistApply ... This role involves answering customer inquiries by phone and email, troubleshooting problems remotely ... inquiries via phone, email, and chat, in a timely and professional manner.Resolve customer issues by ... issues and improve overall customer satisfaction.Maintain a good level of product knowledge to assist

As a Customer Data Scientist at Datadog, you will partner directly with customers to help them design ... Working cross‑functionally with Sales, Product, and Engineering, you’ll play a key role in both customer ... This role is ideal for someone with deep experience in applied experimentation who thrives in customer-facing ... design and interpretation across product, marketing, pricing, and AI‑driven use cases Enable long‑term customer ... into product improvements and roadmap input Partner with Sales and Solutions teams to navigate complex customer

Senior Customer Success Manager EMEA, you will : Act as the primary business owner of the customer relationship ... Customer Success Manager, you’ll partner with the world’s largest enterprises to drive measurable impact ... /or SaaS environments is a plus Strong business acumen with the ability to connect customer goals to ... Driving measurable customer outcomes such as increased product adoption, demonstrable ROI, and strong ... It would be great if... 5+ years in a Customer Success Management role Experience in cybersecurity and

in the configuration of the productBe the interface between the customer and our technical project managers ... Up with the IS of the customersBe the customer's ambassador within Rise UpEnsure proper reporting of customer ... expectations and timelineFollow his customers in the deployment phaseCarry out product trainingHelp the customer ... developments related to the Rise Up platformQualificationsIn depth knowledge of product (features, sales…)Customer

Job Description The Global Omnichannel Customer Engagement Lead will be responsible for delivering seamless ... should be confident to work independently in a matrix management environment, developing impactful customer ... cross functional teams (both commercial and non-commercial) to create personalized journeys based on customer ... BI Desirable experience in data flows/warehouse Experienced in marketing automation across different customer ... manager to develop omnichannel and digital roadmap for the region(s) Proactively assess future trends in customer

About the Role We are looking for a senior, customer-centric Customer Success lead to support and scale ... customer operations platforms. ... Deliver a high-quality customer experience across the full customer lifecycle, with a focus on retention ... This is a high-ownership role at the intersection of customer success, payments operations, and strategic ... Identify opportunities to improve customer workflows, operational efficiency, onboarding journeys, and

Reports to: Global Head of Customer Communications, Customer Experience (CX) EEO Statement / Non-agency ... About the Role This is a newly created role within SS&C Intralinks’ Customer Experience function. ... Your Responsibilities Review, update, and maintain the global Customer Touchpoint Library (SharePoint ... You will be the first specialist hire into a function that has grown from zero to 100+ global customer ... communication: customer-facing FAQ(s), internal FAQ(s), CS&D Knowledge Centre articles (collaboration

Meets customer upon arrival, reviews work scope with Customer and add squawks as required during arrival ... Provide schedule estimate update to the Customer. ... Confirm Customer’s schedule and verifies Customer information in database. ... Communicates initial service order and work scope to Lead after Customer debrief. ... CUSTOMER SERVICE MANAGER(Job Number: 340420)Textron Aviation has been inspiring the journey of flight

Monitor & Drive Customer Health: Proactively monitor customer health using data and insights to identify ... on customer outcomes before proposing solutions. ... Your impact will directly shape both customer success and business growth. ... Serve as the primary point of contact for your assigned customer portfolio. ... Our internal motto is : “work hard, play hard, eat well and amaze the customer!”

Enhanced Red event customer communication during & post incident to ensure key internal and customer ... Increase internal functional team awareness of enhanced customer operational requirements through Customer ... Enhanced Red event customer communication during & post incident to ensure key internal and customer ... Coordination of post RFS customer audits through to successful conclusion Closing the loop on all customer ... Increase internal functional team awareness of enhanced customer operational requirements through Customer

High sense of service and customer satisfaction. ... The Customer Success Analyst is responsible for leading and structuring all support activities for JCDecaux's ... Regularly measure and report customer satisfaction. Track, analyze, and share SLA performance. ... Required Skills & Experience Professional & Technical 6–10 years of experience in a similar role (Customer

customer experience and accelerate commercial transformation. ... To succeed sustainably, we must manage data risks while staying customer-centric. ... Context Within Customer Experience & Commercial Transformation (CXCT), our ambition is to elevate

As an Apprentice Customer Service Coordinator, you will support the Customer Service team in delivering ... Under the supervision of the Head Of Customer Service EMEA & APAC, you will gradually learn to handle ... after‑sales requests, coordinate with internal departments, and contribute to customer satisfaction. ... Support senior coordinators in managing customer inquiries and follow‑ups Technical & Administrative ... Customer Support & Communication Assist in providing information and basic support to French and international

The Customer Service Assistant Manager supports in overseeing day-to-day customer service operations ... and define, implement, and monitor corrective action plans Ensure customer specifications (e.g. ... Publicado el 6/5/2026 Labor Core Responsibilities Support the Customer Service Manager in managing ... issues and improve processes Investigate service issues, delays, customer comments, and callbacks, ... specifications to internal departments Active participation in customer-related activities such as

.👀 The Customer Journey team at Shine The Customer Journey team owns the critical early moments of a ... As an Engineering Manager for the Customer Journey team, you'll oversee a squad of 5 engineers through ... The team is full-stack, and focused on the start of the user journey with the bank - specifically customer ... Journey The Customer Journey team shapes the first-impression that thousands of freelancers and entrepreneurs ... colleagues, primarily based in France, and physical locations in Berlin and Paris.We sit within the broader Customer

Purpose This role executes the customer contract, works internally and externally to maximize customer ... Coordinate order-to-cash processing, invoicing, and billing with internal teams to optimize customer ... Serve as the direct point of contact for customer queries on pricing, lead times, and documentation. ... Collaborate closely with supply chain, product, finance, and customer service teams for smooth operations ... Supply Chain (demand, production, and stock management) and Logistics (warehouse, order preparation, and customer

portfolio Ensure customer success plans are outcome-focused, current, and aligned to customer value ... realization strategies Coach Customer Success Managers to lead value-based customer engagement and ... A career at Equinix means being at the center of shaping what comes next and amplifying customer value ... , customer retention, and expansion across a defined portfolio of enterprise and commercial customers ... Success Management (CSM) leads a team of Customer Success Managers to deliver sustained revenue growth

Overview  The Customer Success Manager plays a pivotal role in delivering a high-quality and consistent ... This position is responsible for client onboarding, customer coordination, relationship management, and ... As a client-facing partner, the Customer Success Manager helps manage client engagements throughout the ... Driving customer retention and membership renewals within enterprise accounts will also be a critical ... This may include joining sales calls to provide an overview of the onboarding process, customer journey

Description du poste Filière/Métier Sales & Marketing - Sales & Marketing Intitulé du poste CUSTOMER ... JOURNEY OPTIMIZATION MANAGER Contrat CDI Statut Cadre Description de la mission The Customer ... Journey Optimization Manager owns the performance of the customer journey on the website and connected ... for defining and driving concrete improvements to the site journey, ensuring it effectively supports customer ... Key Responsibilities • Own the performance of the site-centric customer journey and related digital touchpoints

Join our global team in designing and providing personalised customer experiences at scale. ... Job Overview The Senior Customer Success Manager will be responsible for maximising net retention and ... suite Maximising the value and business impact of Kaisa by establishing customer goals, pain points ... Success Programme to key customer stakeholders and ensuring the ongoing adoption of the Kaisa product ... Success or related field with a proven track record of customer relationship management, commercial