1928 customer English-speaking jobs in Île-de-France

Customer insights & data Combine qualitative feedback and quantitative analysis to understand customer ... Why This Role Matters Give a clear picture of customer health. ... Collaborate with Product & Engineering to turn customer signals into roadmap inputs. ... Run your own queries (SQL or with AI tools) to validate insights from our 500+ customer base. ... Strong customer and human empathy: you genuinely enjoy understanding people and what success looks like

operational requirements through customer playbooks.Enhanced “red event” customer communication during ... Job DescriptionDigital Realty’s Customer Operations team is the front‑line for all aspects of our customers ... In the Senior Customer Success Manager role, you will provide high‑touch, white‑glove service to some ... consumption and awareness gap.Leading regular customer‑facing service reviews with reporting aligned ... to contractual and Digital Realty standards.Increasing customer awareness of organizational changes,

accountsDriving customer loyalty and advocacy, secure customer referencesEnsuring accurate and comprehensive ... LinkSelect how often (in days) to receive an alert: Create AlertAn Amazing Career Opportunity fora Customer ... and maintaining ongoing customer relationships, implementing success programs, contributing to sales ... Job ID: 40874The role of Customer Success Manager will include a broad range of tasks such as developing ... through direct access to professional services and technical support, and handle customer complaints

case study with a project manager.Interview with Alban and Arnaud, the founders.Apply for this job: Customer

Proven experience driving customer retention initiatives achieving high retention rates and customer ... Build strategy for your accounts to drive dedication and minimize customer attrition. ... At Adobe our Customer Success team is dedicated to delivering outstanding experiences and driving value ... Grasp and evaluate customer needs, the services adoption rate and corporate framework concerning the ... What Youll Do Establish a reliable bond with customer executives aligning activities with their business

key element at the heart of our customer relations. ... Participate in setting up KPIs related to Customer Satisfaction and renewals. ... By joining Sekoia.io's Customer Success team, you'll be trained to use our tool and become a ... Ensure customer satisfaction and delivery of the value expected from the subscription, and ensure the ... Communicate the user's needs internally to the product team and other teams involved in the customer

our Partner Program Director, you'll take ownership of creating a best-in-class Partner Program / Customer ... stakeholders across Sales, Marketing, and Product, you will:Design & implement a structured Partner/ Customer ... SaaS, within the accounting tech spaceProven track record of building and launching partner programs / customer

in the design of technical integrations of Rise Up with the IS of the customersBe the customer's ... ambassador within Rise UpEnsure proper reporting of customer KPIs in the Planhat toolKnow how to manage ... in the configuration of the productBe the interface between the customer and our technical project managers ... expectations and timelineFollow his customers in the deployment phaseCarry out product trainingHelp the customer ... developments related to the Rise Up platformQualificationsIn depth knowledge of product (features, sales…)Customer

value, and ensuring world‑class customer experiences for our Commercial customer base. ... Director, Commercial Customer Success and Account Management to scale and grow our Commercial Customer ... Travel up to 50% for key customer meetings, launches, and executive reviews. ... Director, Commercial Customer Success and Account Management - EMEA Navan is looking for an exceptional ... of Customer Success Managers across UK, France and DACH Own all post‑sales activities for Commercial

Your mission : As a customer success manager (CSM) you support clients on a daily basis. ... best practices to enable clients to take full advantage of our solutions features (organization of customer

Specialist Global Customer Experience Support Reports to : Manager Global Customer Experience Support ... Familiarity with order management and customer support systems (e.g. Zendesk). ... process improvement opportunities to enhance the customer experience reduce operational friction and ... Investigates and manages order flow exceptions and develop actions to resolve for customer; partner ... experience and internal efficiency Identifies and escalates trends in customer calls and tickets with

and operational the role We are looking for a Customer Success Manager with a consulting background ... Our vision is to become the European leader in digital adoption combining innovation customer-centricity ... for : Native English speaker (US or UK) bilingual French is a plus. 3 years experience in consulting customer

. ✨ About the Founding Customer Success Manager Opportunity As our Founding Customer Success Manager, ... you will play a critical role in shaping the customer journey at DeepIP. ... Practical Assessment : Demonstrate your customer success approach and strategy. ... Capture, report, and analyze customer feedback to inform product roadmap prioritization. ... Monitor customer engagement and proactively address issues to drive retention and satisfaction.

to apply for the Customer Acceptance Manager role at OutsightGet AI-powered advice on this job and more ... Join to apply for the Customer Acceptance Manager role at Outsight1 day ago Be among the first 25 applicantsJoin ... deliveries and support the delivery team to analyse results.ResponsibilitiesDefine & PlanDefine the customer ... product owners, developers and delivery teams to demonstrate and validate the Outsight products in customer ... fail rates, defect analysis).What makes the role importantYou are the go-to person for all aspects of customer

As an R&D Customer Success Manager (m/f/d) you will define, share, validate and execute plans to ensure ... an accurate and up-to-date record of customer issues within internal tools, tracking progress against ... Success point of contact for assigned customers Develop a thorough understanding of customer deployment ... project milestones Escalate critical issues that jeopardize customer milestones; define and drive the ... deployments; organize and lead regular meetings to manage and resolve customer-reported issues Maintain

support product positioning and differentiation via design—helping meet user expectations and boost customer

The Customer Health Assurance team is an integral part of our Customer Excellence Group. ... Overview Reporting to the EMEA Lead Customer Health Assurance, the mission of the Strategic Advisor Customer ... , timelines, owners and outcomes to improve the customer experience. ... Health Assurance is to work with ServiceNow’s customers in ensuring improvement in adoption, customer ... satisfaction, and removing obstacles to expanding the long‑term partnership as part of the Customer

Customer Support & Service: Provide high-level support to resolve complex customer inquiries and issues ... Achieve results and dedication to delivering exceptional customer experiences. ... Demonstrated success in managing customer relationships in a fast-paced environment. ... Adaptability and resilience in navigating changing market conditions and customer needs. ... This role is responsible for understanding customer needs, providing tailored solutions, and ensuring

, customer success, or similar). ... Overview This role is the entry point into Lago’s customer support track. ... As a Customer Support Engineer, you are the first voice our customers hear. ... Motivated by contributing to both the customer experience and the systems that power it. ... Requirements 1–2 years of experience in a customer-facing role (support, technical support, implementation

Overview Join to apply for the Customer Relations Manager L3 - M/F/X role at Accor. ... Responsibilities Managing and analyzing urgent and escalated incoming customer requests and complaints ... industry 3 to 5 years\' experience in customer relations is required, ideally in the handling of ... Qualifications Degree in Hotel Management, Business School, Customer Relations or experience in the tourism ... paced environment Demonstrate strong team spirit, even remotely Able to show empathy, good listener Customer