1258 customer English-speaking jobs in Paris

The role requires 8+ years of experience in customer operations, customer experience, support leadership ... Make Customer Experience data‑native This role is deeply data‑driven. ... About the role We’re hiring our first Head of Customer Experience, a senior, hands‑on operator who will ... As a Head of Customer Experience, you will be in charge in three operational verticals, defined below ... Once you’ve proven the impact of Customer Experience as a strategic lever, on retention, fraud, NPS,

Bazaarvoice is seeking a visionary, growth-oriented leader to spearhead our Customer Success organization ... You will lead a high-performing team of Customer Success Managers, transforming regional market insights ... into actionable customer outcomes.Strategic Team Leadership & Talent Development:Lead & Inspire: Manage ... Customer is keyWe see our own success through our customers’ outcomes.We approach every situation with ... , mentor, and scale a high-performing team of seven Customer Success Managers (CSMs), fostering a culture

Explore your future career As part of the Operations Division, you will join the Customer Onboarding ... About you Experience: You have a background in Customer Experience Management, Operations, or Account

Degree About the Customer Success Account Management Team The Customer Success Account Manager (CSAM ... Customer Success Intern — MakiPeople Internship (6 months) · Paris · Hybrid · €1,400/month · Master's ... Your Mission You will work directly with the CSAM team, gaining experience in the full customer success

Coordinate Customer Escalations with Structure and Calm A small number of customer issues will require ... Customer Success, Support, or Implementation. ... to drive revenue, resolve issues faster, and scale customer-facing teams. ... Aircall is a unicorn, AI-powered customer communications platform used by 22,000+ companies worldwide ... Proficient with CRMs, onboarding tools, customer success platforms, and webinar tools.

Degree About the Customer Success Account Management Team The Customer Success Account Manager (CSAM ... Customer Success Intern — MakiPeople Internship (6 months) · Paris · Hybrid · €1,400/month · Master's ... Your Mission You will work directly with the CSAM team, gaining experience in the full customer success

OverviewJoin our global team in designing and providing personalised customer experiences at scale. ... Success Programme to key customer stakeholders and ensuring the ongoing adoption of the Kaisa product ... success programme across the teamActing as internal Voice Of The Customer and providing feedback to ... suiteMaximising the value and business impact of Kaisa by establishing customer goals, pain points and ... Success or related field with a proven track record of customer relationship management, commercial

As we enter a new stage of growth, we are looking for an experienced Customer Success Manager to own ... experience Required 5+ years of experience in Customer Success, Account Management or Sales Proven ... product direction, and collaborating with stakeholders across the business to ensure customer insights ... You will play a key role in representing the voice of the customer internally—sharing feedback, influencing ... Additionally, You Are compassionate, customer‑focused, and passionate about building strong relationships

Joining us as a Senior Customer Success Manager means helping retailers harness autonomous AI to deliver ... As a Senior Customer Success Manager, you will liaise with Sales, Partnerships, Regional Marketing and ... and internal processes Create customer heroes & advocates, and work proactively with marketing to tell ... their story Requirements - what we expect from you: 3-5 years of experience in a customer experience ... About the opportunity Nosto is looking to hire a Senior Customer Success Manager to be part of the commercial

Success, Customer Success, Customer Enablement, Account Management, or a relevant customer‑facing role ... As a Customer Enablement Manager, you’ll work directly with some of our largest customers to help them ... Your ability to build strong relationships, connect the dots between product features and customer goals ... Strong product knowledge and a customer‑first, consultative approach to solving challenges and driving ... do at Figma: Manage the adoption journey for a portfolio of large, strategic customers Understand customer

As we enter a new stage of growth, we are looking for an experienced Customer Success Manager to own ... product direction, and collaborating with stakeholders across the business to ensure customer insights ... experience Who You Are: Required: 5+ years of experience in Customer Success, Account Management or ... You will play a key role in representing the voice of the customer internally—sharing feedback, influencing ... Additionally, you: Are compassionate, customer‑focused, and passionate about building strong relationships

As our Partner Program Director, you'll take ownership of creating a best-in-class Partner Program / Customer ... stakeholders across Sales, Marketing, and Product, you will:Design & implement a structured Partner/ Customer ... SaaS, within the accounting tech spaceProven track record of building and launching partner programs / customer

direction and drive technical decision-making in customer-facing engagements,Experience leading technical ... plusWhat the job involvesSonatus is seeking a highly motivated, experienced AI Engineer to join our Customer ... integrating, and deploying AI/ML-based solutions in production environments,Proven ability to influence customer ... systems and data,This position operates in a forward-deployed engineering model, working closely with customer ... operate effectively in ambiguous environments and drive clarity, alignment, and execution,Experience in customer

Your roleAs a Senior Customer Success Manager at Whoz in the dedicated Customer Success team, part of ... the Customer Success & Delivery Circle, you will play a key role in ensuring the satisfaction and success ... collaborative and dynamic environment.ResponsibilitiesProcess Optimization: Standardize and improve Customer ... the CS strategy definitionRequired Qualifications and SkillsA minimum of 4 years of experience in a Customer ... at all organizational levels.Experience in data analysis and performance tracking tools to evaluate customer

processes in order to help maintain and grow our customer base while delivering a high-quality client ... The team works closely on customer follow-up, process improvement, and cross-functional projects with ... customer monitoringAbout YouHard SkillsCurrently a Master’s student (M1 or M2) in a business school ... feedback and help improve customer data qualitySupport the team in using CSM tools and dashboards for ... Toulouse, Rennes, Rouen, Bordeaux and Lyon.WHY WE NEED YOUOur growth is driving us to strengthen our Customer

accountsDriving customer loyalty and advocacy, secure customer referencesEnsuring accurate and comprehensive ... LinkSelect how often (in days) to receive an alert: Create AlertAn Amazing Career Opportunity fora Customer ... and maintaining ongoing customer relationships, implementing success programs, contributing to sales ... Job ID: 40874The role of Customer Success Manager will include a broad range of tasks such as developing ... through direct access to professional services and technical support, and handle customer complaints

Be the first point of contact when no CBS yet allocated to a customer. ... The candidate acts as the main customer point of contact for business escalations. ... Alert and manage escalation in case of risk (delay, quality, cost) for customer project. ... Configure standard report or create customer reports when required: Tracker for flow monitoring, KPI, ... Complete the SOP part related to Business Solutions and handover to Operations (BPS, Customer service

Ridecell’s Customer Success Manager is a true customer advocate - growing customer relationships from ... They are able to identify, rationalize and communicate customer needs and problems. ... Ridecell AI for Automotive Leasing and Mobility Customer Success Manager / Sr Manager €36K - €50K EUR ... Rapidly address custom configuration needs to unblock customer growth or operational shifts. ... Resource Negotiation: Balance customer change requests against Ridecell’s internal roadmap; negotiate

Reporting to the Head of Customer Service, EMEA, the Customer Support Specialist will be responsible ... Customer Service Technical Support Specialist page is loadedCustomer Service Technical Support SpecialistApply ... This role involves answering customer inquiries by phone and email, troubleshooting problems remotely ... inquiries via phone, email, and chat, in a timely and professional manner.Resolve customer issues by ... issues and improve overall customer satisfaction.Maintain a good level of product knowledge to assist

As a Customer Data Scientist at Datadog, you will partner directly with customers to help them design ... Working cross‑functionally with Sales, Product, and Engineering, you’ll play a key role in both customer ... This role is ideal for someone with deep experience in applied experimentation who thrives in customer-facing ... design and interpretation across product, marketing, pricing, and AI‑driven use cases Enable long‑term customer ... into product improvements and roadmap input Partner with Sales and Solutions teams to navigate complex customer