1305 customer English-speaking jobs in Paris

The mission     As the key facilitator of customer experience in the FR & EMEA region, you will serve as the primary point of contact, providing guidance and support throughout the lifecycle of their projects, ensuring their objectives are met.  This role presents a unique opportunity to grow and thrive in a dynamic, digital, and collaborative environment. It is structured around two main pillars:  Guidance and advice to our customers:  Establish yourself as a trusted advisor for your clients and nurture relationships with project managers and sponsors. You will have multiple interlocutors, including C-levels, across various departments such as communication, marketing, HR and more.  Assist in building the "success plan" for projects, starting from solution implementation and continuing throughout the project's lifespan  Conduct "Customer Success" training sessions and workshops.Proactively monitor the project on a monthly basis, sharing best practices and feedback with your customers.Maintain and strengthen relationships with existing customers, ensuring the renewal of their contracts. Within this client base, you will proactively own opportunities for upselling and cross-selling (including identification, negotiation, and contract signing) thereby enhancing the Annual Recurring Revenue (ARR).  Project management:  Oversee the project's launch timeline, ensuring punctual deployment.Liaise with internal technical teams during the deployment phase.Supervise the project in "run" mode to guarantee the attainment of the client's goals.Advocate for your customers with the Product Team to develop new features.Contribute to the development of cross-functional projects aimed at enhancing the internal organization of the Customer Success Team at Sociabble. 

You will manage and respond to customer inquiries via different channels, providing exceptional customer ... We're looking for a Customer Expert. ... Handle sensitive customer data with utmost care and confidentiality. ... service by being a good listener and addressing customer needs effectively. ... What You’ll Be Doing Keep every customer engaged with a direct and friendly touch.

Service brands, to help improve customer satisfaction in customer relations assignments.Missions and ... Responsibilities :Expert Customer Support:Ensure quality customer service for key automotive accounts ... Job Objective:To ensure excellent customer service for Classifieds Mobility's key professional car ... encountered by customers, in order to provide adapted and personalized solutions.Anticipate customer ... their issues, while contributing to the continuous improvement of processes and the achievement of customer

ABOUT THE ROLEThe Customer Success role is responsible for managing key client relationships and ensuring ... ABOUT THE CUSTOMER SUCCESS TEAMWe work as one team to go above and beyond for our customers. ... degree or equivalent experience in business, or related field.Minimum 1 year previous experience in Customer ... within a fast-paced, multi-priority setting.Customer-first mentality; ability to empathize and build customer ... partners and keep them up to date on our new initiatives and innovative updates to pave the way for customer

Customer Coordination :Act as the primary tenant point of contact for customer queries and communications ... Customer Relationship Management :Demonstrated ability to manage customer communications while ensuring ... team the Customer Manager works collaboratively across construction engineering and operations teams ... are looking for top-tier talent to drive our success and shape the future of CloudHQ.Role OverviewThe Customer ... As Customer Manager you will play a critical role in ensuring tenant satisfaction during all phases of

Join to apply for the Conduct & Customer Protection Officer role at AXA. ... Your Role and Responsibilities You will join the Group Conduct & Customer Protection team within the ... Group Compliance department, promoting transparency, fairness, and customer interests across the Group

our Partner Program Director, you'll take ownership of creating a best-in-class Partner Program / Customer ... stakeholders across Sales, Marketing, and Product, you will: Design & implement a structured Partner/ Customer ... , within the accounting tech space Proven track record of building and launching partner programs / customer

Managing the customer relationship: Building and maintaining relationships with key stakeholders at the ... The customer delivery manager role is important because it is responsible for ensuring that services ... andPeople Monitoring using LiDARPosition overview :A customer delivery manager is responsible for managing ... Overall, the customer delivery manager role is a critical one that helps to ensure the success of both ... Customer delivery managers also play a vital role in ensuring that SLAs are met and that service quality

Customer facing, you will be responsible for providing excellent Customer Service at all times. ... You will maintain and develop strong Customer relationships and have full responsibility for assigned ... will work closely with the Sales Team and the Operations.KEY OBJECTIVESTake telephone calls concerning Customer ... enquiries;Ensure that Customer and Supplier enquiries are satisfactorily resolved.SKILLS AND QUALIFICATIONS ... and relevant information, ensuring the smooth running of an account;Deal efficiently with and monitor Customer

This is a high-profile role that is critical to the growth of our customer base and company. ... As a Customer Success Manager you will develop a unique industry expertise as you work alongside our ... the world such as bridges, roadways, tunnels, solar farms, and high rise buildings.Role OverviewAs a Customer ... success.Identify and manage upsell and expansion opportunities based for ALICE within your assigned customer ... flexing the mental muscle to define a new product category and have the experience to be an early-stage customer

As an Azeus Convene Customer Success Specialist, you will be the dedicated Account Manager for your assigned ... Reporting to the Head of Customer Success in Europe, you will be responsible for onboarding, growth, ... You will work closely with our Sales, Marketing, and Support teams to drive customer engagement, retention ... customer relationship management, and retention of your accounts.Additionally, you will proactively engage ... success.Role and Key ResponsibilitiesCustomer Engagement & RetentionOrganize and host customer webinars

This critical role sits at the heart of our Customer Services and Customer Success departments, working ... This is a central role in our mission to provide top-notch customer education and empower our clients ... Your efforts will directly impact user adoption, product proficiency, and overall customer satisfaction ... (Customer ChatGPT)Automate the creation of training materials to ensure consistency and quality.Utilize ... accelerate the digitalization of our content and expand our 1-to-many educational initiatives.As a Customer

baseAbout the roleThe Associate Customer Success Manager will work with a broad spectrum of customers ... , and product, to ensure seamless delivery and proactive resolution of customer needs.Identify upsell ... and cross-sell opportunities by understanding customer goals and driving engagement with additional ... for customer success and satisfaction.Collaborate with cross-functional teams, including sales, support ... / What we expect :1 to 3 years of experience in Customer Success Management, within Enterprise SaaSStrong

become the central platform for all engine inspection needs.About Your RoleWe are seeking a dynamic Customer ... Finally, you will document customer interactions, issues, and resolutions in CRM tools.What You Bring ... technical role (e.g., Customer Success, Technical Support, Solutions Engineering).Fluency in English ... problems.An international and involved global customer base.Working in an international environment, ... and technical expertise to drive adoption, troubleshoot, and collaborate internally to enhance the customer

Coach and mentor other Customer Success Managers. ... Join the team and create the future of customer experience together. ... Share best practices within the global customer success community. ... Creating Customer Success plans to drive adoption and value realization. ... Genesys and its global customers by advising and equipping them to achieve their customer experience

Success ManagerAs a Customer Success Manager at Platform.sh, you play a key role in driving customer ... Join to apply for the Customer Success Manager role at Platform.shContinue with Google Continue with ... GoogleJoin to apply for the Customer Success Manager role at Platform.shPlatform.sh is Platform-as-a-Service ... You embody our customer-first approach and ensure that client success remains central to everything we ... Your ability to balance technical understanding with business acumen enables you to align customer outcomes

tools to monitor and measure customer journey performance.Ownership of Customer journey InitiativesLead ... This role is pivotal in enhancing the customer experience. ... the customer journey across all touchpoints and channels . ... The ideal candidate combines customer-centric thinking with data-driven decision-making, excelling in ... within the organisation, ensuring their needs and expectations are prioritized.Ensure that customer

Operations and Customer Proposition on customer experience and industry trends to drive the voice of ... the customer in business strategyProactively engage and build deep relationships with key customer stakeholders ... Join to apply for the Customer Success Manager role at LSEG (London Stock Exchange Group)Join to apply ... for the Customer Success Manager role at LSEG (London Stock Exchange Group)SummaryThis role is comprised ... success strategy for Trading users across multiple accounts in France.Own customer health, adoption

The essence of the roleAs Customer Success Manager, you will be located in Stockholm, London, Prague ... 150,000 businesses — including Google, Uber, Paypal, Visa, Tinder, and many others — rely on Sinch's Customer ... Communications Cloud to power engaging customer experiences through mobile messaging, voice, and email.Whether ... Paris and you will report to the Sales Director Email Mid-Market Accounts, based in Paris.As Our New Customer ... Success Manager You WillGrow business with portfolio of assigned customer accounts to attain quotasManoeuvre

The Customer Operations Representative will report to theAsia-based Manager of Customer Operations.Responsibilities ... Maintains customer files with sales contracts and other information. ... Learn more at www.veeco.com/careers .Overview:This position supportsthe Customer Operations functionacross ... Order Processing Support: Processes orders for Veeco Systems or Services from sales staff or direct customer ... of SAP’s Sales & Distribution module, order management and prioritization functioning, and sales and customer