2708 customer English-speaking jobs in Paris

The mission     As the key facilitator of customer experience in the FR & EMEA region, you will serve as the primary point of contact, providing guidance and support throughout the lifecycle of their projects, ensuring their objectives are met.  This role presents a unique opportunity to grow and thrive in a dynamic, digital, and collaborative environment. It is structured around two main pillars:  Guidance and advice to our customers:  Establish yourself as a trusted advisor for your clients and nurture relationships with project managers and sponsors. You will have multiple interlocutors, including C-levels, across various departments such as communication, marketing, HR and more.  Assist in building the "success plan" for projects, starting from solution implementation and continuing throughout the project's lifespan  Conduct "Customer Success" training sessions and workshops.Proactively monitor the project on a monthly basis, sharing best practices and feedback with your customers.Maintain and strengthen relationships with existing customers, ensuring the renewal of their contracts. Within this client base, you will proactively own opportunities for upselling and cross-selling (including identification, negotiation, and contract signing) thereby enhancing the Annual Recurring Revenue (ARR).  Project management:  Oversee the project's launch timeline, ensuring punctual deployment.Liaise with internal technical teams during the deployment phase.Supervise the project in "run" mode to guarantee the attainment of the client's goals.Advocate for your customers with the Product Team to develop new features.Contribute to the development of cross-functional projects aimed at enhancing the internal organization of the Customer Success Team at Sociabble. 

You will manage and respond to customer inquiries via different channels, providing exceptional customer ... We're looking for a Customer Expert. ... Handle sensitive customer data with utmost care and confidentiality. ... service by being a good listener and addressing customer needs effectively. ... What You’ll Be Doing Keep every customer engaged with a direct and friendly touch.

You will manage and respond to customer inquiries via different channels, providing exceptional customer ... We're looking for a Customer Expert. ... Handle sensitive customer data with utmost care and confidentiality. ... service by being a good listener and addressing customer needs effectively. ... What You’ll Be Doing Keep every customer engaged with a direct and friendly touch.

You will manage and respond to customer inquiries via different channels, providing exceptional customer ... We're looking for a Customer Expert. ... Handle sensitive customer data with utmost care and confidentiality. ... service by being a good listener and addressing customer needs effectively. ... What You’ll Be Doing Keep every customer engaged with a direct and friendly touch.

You will manage and respond to customer inquiries via different channels, providing exceptional customer ... We're looking for a Customer Expert. ... Handle sensitive customer data with utmost care and confidentiality. ... service by being a good listener and addressing customer needs effectively. ... What You’ll Be Doing Keep every customer engaged with a direct and friendly touch.

You will manage and respond to customer inquiries via different channels, providing exceptional customer ... We're looking for a Customer Expert. ... Handle sensitive customer data with utmost care and confidentiality. ... service by being a good listener and addressing customer needs effectively. ... Responsibilities Keep every customer engaged with a direct and friendly touch.

We are committed to delivering excellence in service, efficiency, and customer satisfaction through our

Make a real impact on the customer experience and operational performance. ... We are committed to delivering excellence in service, efficiency, and customer satisfaction through our ... Monitor operational KPIs and implement improvements to drive efficiency and customer satisfaction. ... Work cross-functionally with transport, HR, and customer service teams to support business goals.

We are committed to delivering excellence in service, efficiency, and customer satisfaction through our ... with all safety, security, and quality standards. • Work cross-functionally with transport, HR, and customer ... tech-led environment. • Opportunities for career growth and development. • Make a real impact on the customer ... accountability and development. • Monitor operational KPIs and implement improvements to drive efficiency and customer

Make a real impact on the customer experience and operational performance. ... We are committed to delivering excellence in service, efficiency, and customer satisfaction through our ... Monitor operational KPIs and implement improvements to drive efficiency and customer satisfaction. ... Work cross-functionally with transport, HR, and customer service teams to support business goals.

tools to monitor and measure customer journey performance.Ownership of Customer journey InitiativesLead ... This role is pivotal in enhancing the customer experience. ... the customer journey across all touchpoints and channels . ... The ideal candidate combines customer-centric thinking with data-driven decision-making, excelling in ... within the organisation, ensuring their needs and expectations are prioritized.Ensure that customer

Job Title : Security Senior ManagerBusiness Function : Global | SHE | SecurityWork-Level : 2CJOB PURPOSEThe Security Senior Manager is responsible for developing and implementing comprehensive security strategies to safeguard the company's assets, employees, and operations.

system while adhering to our SLOTrack the progressof customer requests andprovide regular updatesto ... You will provide high-quality technical assistance to troubleshoot issues, guarantee customer satisfaction ... down silos, whether technological, organizational or cultural.Job DescriptionBy joiningSekoia.io ’s Customer ... satisfactionthrough an exceptional level of serviceRespond to customer inquiriesvia our Zendesk ticketing ... enhance user experience but also help shape the future of our innovative platforms.Your missions :As a Customer

looking for a Customer Success Manager in France to join our team. ... Customer Success Manager - Pharmaceutical & Biotechnology Consulting - Paris, FranceDescriptionWe are ... This person will be responsible for managing customer relationships for Zifo’s strategic customers and ... portfolio to ensure successful partnerships with customers.ResponsibilitiesPartner with Customer Success ... mining, managing existing revenue streams, and continuously building the revenue pipeline across the customer

Coach and mentor other Customer Success Managers. ... Join the team and create the future of customer experience together. ... Share best practices within the global customer success community. ... Creating Customer Success plans to drive adoption and value realization. ... Genesys and its global customers by advising and equipping them to achieve their customer experience

Customer facing, you will be responsible for providing excellent Customer Service at all times. ... You will maintain and develop strong Customer relationships and have full responsibility for assigned ... will work closely with the Sales Team and the Operations.KEY OBJECTIVESTake telephone calls concerning Customer ... enquiries;Ensure that Customer and Supplier enquiries are satisfactorily resolved.SKILLS AND QUALIFICATIONS ... and relevant information, ensuring the smooth running of an account;Deal efficiently with and monitor Customer

150,000 businesses — including Google, Uber, Paypal, Visa, Tinder, and many others — rely on Sinch’s Customer ... The essence of the roleAs Customer Success Manager, you will be located in Stockholm, London, Prague ... Communications Cloud to power engaging customer experiences through mobile messaging, voice, and email.Whether ... Paris and you will report to the Sales Director Email Mid-Market Accounts, based in Paris.As our new Customer ... Success Manager you will:Grow business with portfolio of assigned customer accounts to attain quotasManoeuvre

Customer facing, you will be responsible for providing excellent Customer Service at all times. ... You will maintain and develop strong Customer relationships and have full responsibility for assigned ... will work closely with the Sales Team and the Operations.KEY OBJECTIVESTake telephone calls concerning Customer ... enquiries;Ensure that Customer and Supplier enquiries are satisfactorily resolved.SKILLS AND QUALIFICATIONS ... and relevant information, ensuring the smooth running of an account;Deal efficiently with and monitor Customer

Customer facing, you will be responsible for providing excellent Customer Service at all times. ... You will maintain and develop strong Customer relationships and have full responsibility for assigned ... will work closely with the Sales Team and the Operations.KEY OBJECTIVESTake telephone calls concerning Customer ... enquiries;Ensure that Customer and Supplier enquiries are satisfactorily resolved.SKILLS AND QUALIFICATIONS ... and relevant information, ensuring the smooth running of an account;Deal efficiently with and monitor Customer

case study with a project manager.Interview with Alban and Arnaud, the founders.Apply for this job: Customer