2941 customer English-speaking jobs in Paris

The mission     As the key facilitator of customer experience in the FR & EMEA region, you will serve as the primary point of contact, providing guidance and support throughout the lifecycle of their projects, ensuring their objectives are met.  This role presents a unique opportunity to grow and thrive in a dynamic, digital, and collaborative environment. It is structured around two main pillars:  Guidance and advice to our customers:  Establish yourself as a trusted advisor for your clients and nurture relationships with project managers and sponsors. You will have multiple interlocutors, including C-levels, across various departments such as communication, marketing, HR and more.  Assist in building the "success plan" for projects, starting from solution implementation and continuing throughout the project's lifespan  Conduct "Customer Success" training sessions and workshops.Proactively monitor the project on a monthly basis, sharing best practices and feedback with your customers.Maintain and strengthen relationships with existing customers, ensuring the renewal of their contracts. Within this client base, you will proactively own opportunities for upselling and cross-selling (including identification, negotiation, and contract signing) thereby enhancing the Annual Recurring Revenue (ARR).  Project management:  Oversee the project's launch timeline, ensuring punctual deployment.Liaise with internal technical teams during the deployment phase.Supervise the project in "run" mode to guarantee the attainment of the client's goals.Advocate for your customers with the Product Team to develop new features.Contribute to the development of cross-functional projects aimed at enhancing the internal organization of the Customer Success Team at Sociabble. 

You will manage and respond to customer inquiries via different channels, providing exceptional customer ... We're looking for a Customer Expert. ... Handle sensitive customer data with utmost care and confidentiality. ... service by being a good listener and addressing customer needs effectively. ... What You’ll Be Doing Keep every customer engaged with a direct and friendly touch.

You will manage and respond to customer inquiries via different channels, providing exceptional customer ... We're looking for a Customer Expert. ... Handle sensitive customer data with utmost care and confidentiality. ... service by being a good listener and addressing customer needs effectively. ... What You’ll Be Doing Keep every customer engaged with a direct and friendly touch.

You will manage and respond to customer inquiries via different channels, providing exceptional customer ... We're looking for a Customer Expert. ... Handle sensitive customer data with utmost care and confidentiality. ... service by being a good listener and addressing customer needs effectively. ... What You’ll Be Doing Keep every customer engaged with a direct and friendly touch.

You will manage and respond to customer inquiries via different channels, providing exceptional customer ... We're looking for a Customer Expert. ... Handle sensitive customer data with utmost care and confidentiality. ... service by being a good listener and addressing customer needs effectively. ... What You’ll Be Doing Keep every customer engaged with a direct and friendly touch.

You will manage and respond to customer inquiries via different channels, providing exceptional customer ... We're looking for a Customer Expert. ... Handle sensitive customer data with utmost care and confidentiality. ... service by being a good listener and addressing customer needs effectively. ... Responsibilities Keep every customer engaged with a direct and friendly touch.

We are committed to delivering excellence in service, efficiency, and customer satisfaction through our

Customer Success Managers focused on building customer loyalty measured and reflected through retention ... Knowledgeable of a customer success playbook/strategy. ... Strategic planning for developing the customer success function. ... Initiating enhancements to our products by continuously seeking out relevant customer feedback. ... Communicating effectively with both internal and external teams to ensure superb customer satisfaction

Make a real impact on the customer experience and operational performance. ... We are committed to delivering excellence in service, efficiency, and customer satisfaction through our ... Monitor operational KPIs and implement improvements to drive efficiency and customer satisfaction. ... Work cross-functionally with transport, HR, and customer service teams to support business goals.

Monitoring and Evaluation (M&E) Expert – Fiscal Risk Tools Location: Europe Duration: Up to 12 months Estimated Workload: Short- to medium-term engagement About the Opportunity: We are creating a pool of M&E Experts – Fiscal Risk Tools for a new FWC Contract: EC-SG REFORM/2025/OP/0001: Provision of consultancy services to support the design, development, implementation, monitoring and evaluati

We're looking for passionate individuals with customer care experience in the travel industry and ... regarding the group are logged and communicated including relevant cost information Previous experience in customer

Reporting to the Head of Customer Service, EMEA, the Customer Support Specialist will be responsible ... Customer Service Technical Support Specialist page is loadedCustomer Service Technical Support SpecialistApply ... This role involves answering customer inquiries by phone and email, troubleshooting problems remotely ... inquiries via phone, email, and chat, in a timely and professional manner.Resolve customer issues by ... issues and improve overall customer satisfaction.Maintain a good level of product knowledge to assist

looking for a Customer Success Manager in France to join our team. ... Customer Success Manager - Pharmaceutical & Biotechnology Consulting - Paris, FranceDescriptionWe are ... This person will be responsible for managing customer relationships for Zifo’s strategic customers and ... portfolio to ensure successful partnerships with customers.ResponsibilitiesPartner with Customer Success ... mining, managing existing revenue streams, and continuously building the revenue pipeline across the customer

Operations and Customer Proposition on customer experience and industry trends to drive the voice of ... the customer in business strategyProactively engage and build deep relationships with key customer stakeholders ... Join to apply for the Customer Success Manager role at LSEG (London Stock Exchange Group)Join to apply ... for the Customer Success Manager role at LSEG (London Stock Exchange Group)SummaryThis role is comprised ... success strategy for Trading users across multiple accounts in France.Own customer health, adoption

Job Title : Security Senior ManagerBusiness Function : Global | SHE | SecurityWork-Level : 2CJOB PURPOSEThe Security Senior Manager is responsible for developing and implementing comprehensive security strategies to safeguard the company's assets, employees, and operations.

Manager, and as part of a team focused on innovation, you will be responsible for:Managing customer ... countries authenticate and manage their digital identity, handle client onboarding and KYC (Know Your Customer ... We automate and secure critical client interactions such as onboarding, customer verification, and contract ... verification with AI and machine learningWhat you will do at SignaturitDirectly reporting to the Support Customer ... requestsFocusing on Service Level Agreement mentioned in our customer contractsTracking platform activityAnalyzing

Coach and mentor other Customer Success Managers. ... Join the team and create the future of customer experience together. ... Share best practices within the global customer success community. ... Creating Customer Success plans to drive adoption and value realization. ... Genesys and its global customers by advising and equipping them to achieve their customer experience

tools to monitor and measure customer journey performance.Ownership of Customer journey InitiativesLead ... This role is pivotal in enhancing the customer experience. ... the customer journey across all touchpoints and channels . ... The ideal candidate combines customer-centric thinking with data-driven decision-making, excelling in ... within the organisation, ensuring their needs and expectations are prioritized.Ensure that customer

As the SAP Purchasing Product Owner, you will work closely with our Purchasing business counterparts to meet their strategic objectives and manage the application lifecycle in the purchasing domain. You will provide support to project management, ensuring alignment with the company's strategic directions.

system while adhering to our SLOTrack the progressof customer requests andprovide regular updatesto ... You will provide high-quality technical assistance to troubleshoot issues, guarantee customer satisfaction ... down silos, whether technological, organizational or cultural.Job DescriptionBy joiningSekoia.io ’s Customer ... satisfactionthrough an exceptional level of serviceRespond to customer inquiriesvia our Zendesk ticketing ... enhance user experience but also help shape the future of our innovative platforms.Your missions :As a Customer