1257 customer English-speaking jobs in Paris

Senior Customer Success Manager EMEA, you will : Act as the primary business owner of the customer relationship ... Customer Success Manager, you’ll partner with the world’s largest enterprises to drive measurable impact ... /or SaaS environments is a plus Strong business acumen with the ability to connect customer goals to ... Driving measurable customer outcomes such as increased product adoption, demonstrable ROI, and strong ... It would be great if... 5+ years in a Customer Success Management role Experience in cybersecurity and

in the configuration of the productBe the interface between the customer and our technical project managers ... Up with the IS of the customersBe the customer's ambassador within Rise UpEnsure proper reporting of customer ... expectations and timelineFollow his customers in the deployment phaseCarry out product trainingHelp the customer ... developments related to the Rise Up platformQualificationsIn depth knowledge of product (features, sales…)Customer

Job Description The Global Omnichannel Customer Engagement Lead will be responsible for delivering seamless ... should be confident to work independently in a matrix management environment, developing impactful customer ... cross functional teams (both commercial and non-commercial) to create personalized journeys based on customer ... BI Desirable experience in data flows/warehouse Experienced in marketing automation across different customer ... manager to develop omnichannel and digital roadmap for the region(s) Proactively assess future trends in customer

About the Role We are looking for a senior, customer-centric Customer Success lead to support and scale ... customer operations platforms. ... Deliver a high-quality customer experience across the full customer lifecycle, with a focus on retention ... This is a high-ownership role at the intersection of customer success, payments operations, and strategic ... Identify opportunities to improve customer workflows, operational efficiency, onboarding journeys, and

Reports to: Global Head of Customer Communications, Customer Experience (CX) EEO Statement / Non-agency ... About the Role This is a newly created role within SS&C Intralinks’ Customer Experience function. ... Your Responsibilities Review, update, and maintain the global Customer Touchpoint Library (SharePoint ... You will be the first specialist hire into a function that has grown from zero to 100+ global customer ... communication: customer-facing FAQ(s), internal FAQ(s), CS&D Knowledge Centre articles (collaboration

Monitor & Drive Customer Health: Proactively monitor customer health using data and insights to identify ... on customer outcomes before proposing solutions. ... Your impact will directly shape both customer success and business growth. ... Serve as the primary point of contact for your assigned customer portfolio. ... Our internal motto is : “work hard, play hard, eat well and amaze the customer!”

Enhanced Red event customer communication during & post incident to ensure key internal and customer ... Increase internal functional team awareness of enhanced customer operational requirements through Customer ... Enhanced Red event customer communication during & post incident to ensure key internal and customer ... Coordination of post RFS customer audits through to successful conclusion Closing the loop on all customer ... Increase internal functional team awareness of enhanced customer operational requirements through Customer

.👀 The Customer Journey team at Shine The Customer Journey team owns the critical early moments of a ... As an Engineering Manager for the Customer Journey team, you'll oversee a squad of 5 engineers through ... The team is full-stack, and focused on the start of the user journey with the bank - specifically customer ... Journey The Customer Journey team shapes the first-impression that thousands of freelancers and entrepreneurs ... colleagues, primarily based in France, and physical locations in Berlin and Paris.We sit within the broader Customer

portfolio Ensure customer success plans are outcome-focused, current, and aligned to customer value ... realization strategies Coach Customer Success Managers to lead value-based customer engagement and ... A career at Equinix means being at the center of shaping what comes next and amplifying customer value ... , customer retention, and expansion across a defined portfolio of enterprise and commercial customers ... Success Management (CSM) leads a team of Customer Success Managers to deliver sustained revenue growth

Overview  The Customer Success Manager plays a pivotal role in delivering a high-quality and consistent ... This position is responsible for client onboarding, customer coordination, relationship management, and ... As a client-facing partner, the Customer Success Manager helps manage client engagements throughout the ... Driving customer retention and membership renewals within enterprise accounts will also be a critical ... This may include joining sales calls to provide an overview of the onboarding process, customer journey

Join our global team in designing and providing personalised customer experiences at scale. ... Job Overview The Senior Customer Success Manager will be responsible for maximising net retention and ... suite Maximising the value and business impact of Kaisa by establishing customer goals, pain points ... Success Programme to key customer stakeholders and ensuring the ongoing adoption of the Kaisa product ... Success or related field with a proven track record of customer relationship management, commercial

As a Customer Success Manager, you will support your clients in adopting our cybersecurity solutions ... Guiding clients throughout the customer lifecycle, with a focus on solution adoption and operations. ... What you can expect from your future team You will join the Customer Experience team, currently composed

Front is a customer operations platform built for B2B complexity, keeping every team, tool, and customer ... Front handles the coordination and context behind complex B2B customer relationships. ... , and Stripe, rely on Front because it's the only one that can run the operational layer that makes customer-facing

Customer Success & Engagement: Share and build customer references and value metrics per vertical, aligning ... drive strategic engagement with Adobe’s generative AI offerings, building lasting relationships with customer ... enterprise-wide growth within Creativity & Productivity (C&P) Enterprise accounts, in close coordination with Customer ... create through innovative platforms and tools that unleash creativity, productivity and personalized customer

About the role We're looking for a Customer Experience Specialist to become the front line of Marker.io ... You'll work closely with the founders, product team, and engineering team to surface customer insights ... Answer billing and subscription questions Customer onboarding & success Help trial users get value ... What you'll do Customer support & troubleshooting Help customers via chat, email and calls Hop on calls ... in helping customers succeed with Marker.io while also improving retention, conversion, and overall customer

to drive revenue, resolve issues faster, and scale customer-facing teams. ... Aircall is a unicorn, AI-powered customer communications platform used by 22,000+ companies worldwide ... Were redefining customer communications by bringing voice, SMS, WhatsApp, and AI together into one seamless ... Participate in the creation of joint marketing actions: webinars, events, content, campaigns, customer ... execution-focused, with visible impact, fast decisions, and real growth.How we work at Aircall: Were customer-obsessed

experience (CX) solutions that help companies deliver seamless, personalised customer experiences at ... Diabolocom Diabolocom is a leading European provider of AI‑first, cloud‑based contact centre (CCaaS) and customer ... , and deep CRM integrations to automate tasks, elevate data quality, and empower agents across all customer ... The platform combines proprietary, purpose‑built AI technology for customer service, native telecom infrastructure ... eight offices worldwide and more than two decades of experience, the company is committed to advancing customer

Join leading international companies across Portugal, Greece, Malta, and Bulgaria as a Customer Support

As Customer & Market Communication Manager – Event Marketing, you own the end-to-end customer-facing ... What You'll do Own and execute all customer and market communication for global and regional event ... formats across pre-, during-, and post-event phases Develop the event storyline, messaging, and customer-facing ... conversion campaigns and event marketing Strong ability to craft holistic communication concepts and customer

Customer Service Leadership – Paris Directly manage and develop the Paris-based Customer Service team ... Position Summary The Director of Information Technology & Customer Operations is a senior leadership ... In addition, the role directly manages the Customer Service team based in Paris, ensuring operational ... supply chain environments. 10+ years in senior leadership roles overseeing time-critical operations and customer