152 customer service English-speaking jobs in Hauts-de-France

Identify and mitigate risks to customer adoption, satisfaction, or renewal. ... Lead regular customer reviews, roadmap alignment sessions, and value realisation discussions. ... Ensure high levels of customer satisfaction, retention, and expansion by identifying areas for growth

Ensure uptime and performance of customer-facing services; participate in support and troubleshooting ... best practices, and delivering scalable, high-performance ecommerce solutions that serve our global customer ... Analyze system performance metrics and propose optimizations for better reliability and customer experience ... Founded in 1914, the Company has a diverse customer base in electronics, telecommunications, manufacturing

go-to-market and successful customer deployments Leverage customer feedback, market insights, and use ... Partner closely with Customer Success, Sales/Solution Engineering, and Marketing to ensure a flawless ... Drive end-to-end product coherence, from embedded software to higher-level integration layers and customer-facing

stakeholders (internal teams, suppliers, EPCM) Support SAP processes: purchase requests, approval of service

Participate in management or service committee meetings to report on the site's, region's, or group's ... with technical support on applications and infrastructures validated by GIT and/or provided by the IT Service

About GFS (Global Finance Service) Within GFS, you will have the opportunity to work in an international ... thrive on challenges, take ownership of your responsibilities, and are committed to providing excellent service

Support the customer success team on driving customer engagement and growth, working on strategies to ... upsell and cross‑sell across our customer base. ... You’ll measure impact, using data to refine messaging, optimize marketing funnels, and drive customer

The Know Your Customer domain is dedicated to building 360° customer insights, driving powerful business ... Through innovative product design, sustainability initiatives, and a commitment to customer satisfaction ... Event-Driven/Kafka, Cloud-Native/GCP) to prototype and integrate the tools that will power tomorrow’s customer

AM, controlling mechanical properties after repair remains very difficult and directly affects the service

Use customer, market and usage data to refine the roadmap and drive continuous product discovery and ... Partner closely with Customer Success, Sales/Solution and Marketing teams to ensure a perfect go-to-market

to reflect best practices Recommending cost optimization measures without compromising quality and service

Collaborate with operations and service delivery teams to ensure reliability and operational efficiency

Maintain relationships and ensure service levels are met.

You define the technical scope for maintenance activities and evaluate service proposals.

Participate in management or service committee meetings to report on the site's, region's, or group's ... with technical support on applications and infrastructures validated by GIT and/or provided by the IT Service

weekOffices: spacious, dynamic workspaces with outdoor spaces and bike parkingDining: healthy meal service

Bordeaux and Lyon with spacious dynamic workspaces, outdoor terraces and bike parking Healthy meal service

Private Cloud & Legacy Hosting: Pilot the external Managed Service Providers responsible for the group

ensure seamless project execution.Develop and maintain comprehensive technical documentation detailing service

Location is Amiens with 100% presence on site during full time service, unless agreed differently.Assumptions