150 customer service English-speaking jobs in Hauts-de-France

Ensure uptime and performance of customer-facing services; participate in support and troubleshooting ... best practices, and delivering scalable, high-performance ecommerce solutions that serve our global customer ... Analyze system performance metrics and propose optimizations for better reliability and customer experience ... Founded in 1914, the Company has a diverse customer base in electronics, telecommunications, manufacturing

go-to-market and successful customer deployments Leverage customer feedback, market insights, and use ... Partner closely with Customer Success, Sales/Solution Engineering, and Marketing to ensure a flawless ... Drive end-to-end product coherence, from embedded software to higher-level integration layers and customer-facing

Identify and mitigate risks to customer adoption, satisfaction, or renewal. ... Lead regular customer reviews, roadmap alignment sessions, and value realisation discussions. ... Ensure high levels of customer satisfaction, retention, and expansion by identifying areas for growth

Your Job Review, draft, and negotiate, a wide variety of complex deals on HSE and customer templates

Participate in management or service committee meetings to report on the site's, region's, or group's ... with technical support on applications and infrastructures validated by GIT and/or provided by the IT Service

Support the customer success team on driving customer engagement and growth, working on strategies to ... upsell and cross‑sell across our customer base. ... You’ll measure impact, using data to refine messaging, optimize marketing funnels, and drive customer

You define the technical scope for maintenance activities and evaluate service proposals.

Develop in-depth customer, competitive, and market knowledge.  ... Participate in ongoing customer interactions that contribute to business insights and results. ... development of innovation pipeline for future growth (near term and long-term projects) in response to customer

commercial trends and best practices RESPONSIBILITY 2: BOOST ONLINE PERFORMANCE WITH A PRODUCT AND SERVICE

AM, controlling mechanical properties after repair remains very difficult and directly affects the service

You define the technical scope for maintenance activities and evaluate service proposals.

to reflect best practices Recommending cost optimization measures without compromising quality and service

The Know Your Customer domain is dedicated to building 360° customer insights, driving powerful business ... Through innovative product design, sustainability initiatives, and a commitment to customer satisfaction ... Event-Driven/Kafka, Cloud-Native/GCP) to prototype and integrate the tools that will power tomorrow’s customer

Use customer, market and usage data to refine the roadmap and drive continuous product discovery and ... Partner closely with Customer Success, Sales/Solution and Marketing teams to ensure a perfect go-to-market

automatize/simplify reporting tasks: data extraction, reporting roll-up (one reporting tool from each service

You define the technical scope for maintenance activities and evaluate service proposals.

Maintain relationships and ensure service levels are met.

Participate in management or service committee meetings to report on the site's, region's, or group's ... with technical support on applications and infrastructures validated by GIT and/or provided by the IT Service

Participate in management or service committee meetings to report on the site's, region's, or group's ... with technical support on applications and infrastructures validated by GIT and/or provided by the IT Service

and spacious offices with easy public‑transport access, outdoor spaces, and bike parkingHealthy meal service