148 customer service English-speaking jobs in Hauts-de-France

You are Lenovo's technical arbiter with the customer, external partners, and with our internal teams. ... with customers offering and technical teams Document customer requirements and gain concurrence from ... Primary Responsibilities Gather and understand customer technical requirements through communications ... customer to ensure accuracy and completeness Develop/ architect solution by working with internal external ... partners to solve the customers business problems / requirements Evaluate customer solution for optimization

Ensure uptime and performance of customer-facing services; participate in support and troubleshooting ... best practices, and delivering scalable, high-performance ecommerce solutions that serve our global customer ... Analyze system performance metrics and propose optimizations for better reliability and customer experience ... Founded in 1914, the Company has a diverse customer base in electronics, telecommunications, manufacturing

go-to-market and successful customer deployments Leverage customer feedback, market insights, and use ... Partner closely with Customer Success, Sales/Solution Engineering, and Marketing to ensure a flawless ... Drive end-to-end product coherence, from embedded software to higher-level integration layers and customer-facing

Identify and mitigate risks to customer adoption, satisfaction, or renewal. ... Lead regular customer reviews, roadmap alignment sessions, and value realisation discussions. ... Ensure high levels of customer satisfaction, retention, and expansion by identifying areas for growth

Participate in management or service committee meetings to report on the site's, region's, or group's ... with technical support on applications and infrastructures validated by GIT and/or provided by the IT Service

Support the customer success team on driving customer engagement and growth, working on strategies to ... upsell and cross‑sell across our customer base. ... You’ll measure impact, using data to refine messaging, optimize marketing funnels, and drive customer

Develop in-depth customer, competitive, and market knowledge.  ... Participate in ongoing customer interactions that contribute to business insights and results. ... development of innovation pipeline for future growth (near term and long-term projects) in response to customer

Coordination and project management: interface with stakeholders, partners and service providers; follow

AM, controlling mechanical properties after repair remains very difficult and directly affects the service

Collaborating closely with the customer and with machine suppliers. ... Exposure to high‑volume manufacturing of cells and modules for an automotive customer.

Use customer, market and usage data to refine the roadmap and drive continuous product discovery and ... Partner closely with Customer Success, Sales/Solution and Marketing teams to ensure a perfect go-to-market

to reflect best practices Recommending cost optimization measures without compromising quality and service

Collaborate with operations and service delivery teams to ensure reliability and operational efficiency

automatize/simplify reporting tasks: data extraction, reporting roll-up (one reporting tool from each service

You define the technical scope for maintenance activities and evaluate service proposals.

Maintain relationships and ensure service levels are met.

Participate in management or service committee meetings to report on the site's, region's, or group's ... with technical support on applications and infrastructures validated by GIT and/or provided by the IT Service

Participate in management or service committee meetings to report on the site's, region's, or group's ... with technical support on applications and infrastructures validated by GIT and/or provided by the IT Service

Management of internal and external (customer, suppliers, Assessors) interfaces. ... Identify safety and RAMS requirements in customer specifications and break down these requirements at

weekOffices: spacious, dynamic workspaces with outdoor spaces and bike parkingDining: healthy meal service