2977 customer service English-speaking jobs in Île-de-France

major incidents — leading war rooms, post-incident briefings, and service improvement commitments. ... Incident Management Lead incident command for P1/P2 events — clear ownership of resolution, customer ... Customer & Executive Engagement Serve as the senior escalation point for strategic customers during ... Translate operational performance data into clear business narratives for the Axway C-suite and customer ... closely with Cloud Activation & Provisioning (CAP) and Cloud Security Operations to ensure a seamless customer

adoption of the Palo Alto Networks Platform by building customer relationships and helping customers ... strong communication skills, influencing through effective presentations and customer-specific demos ... implementing strategic, technical account plans that target cross-platform solutions.Understands key customer ... commercial imperatives of your prospects and customers.Working closely with Professional Services, Customer ... in yourself to develop technical and professional skills that drive your increasing contributions to customer

proposals aligned with standard solutions and commercial strategy · Analysing potential gaps between customer ... specifically take care of managing the technical scope of bids but also analysing potential gaps between customer

As a Solution Engineer you will have the following responsibilities: Technical ownership of customer ... opportunities during the pre-sales phase Customer face-to-face engagement and technical presentation ... experience Team player to ensure we provide the best customer experience but also individually able ... Typical customer applications include: Semiconductor manufacturers establishing in-house hardware security ... of Keysight Device Security hardware platforms Demonstration of SCA and FI hardware solutions in customer

data-driven staffing plans, align capacity with demand, and implement frameworks that match skills to customer ... Support the development of the Solution team offerings and technical engagement models that maximize customer ... with Sales, Product, Revenue Operations, Talent Acquisition and HR to align staffing capabilities with customer ... Identify and operationalize key metrics to measure staffing efficiency, team utilization, and impact on customer ... framework for recruitment (role type, geography) to ensure the Solutions team is staffed for high-impact customer

They provide high-level technical support to Service Managers on complex incidents. ... understandingInformation Technology Infrastructure Library (ITIL): Integration in a service approach ... A key part of the role is also to drive service innovation and animate a product community to communicate ... Managers in controlling managed service provider activities, particularly on complex tickets and critical ... small to medium-sized projects as project manager; ensure smooth transition to operational teams led by Service

telecom environments to remove faults and ensure high-quality transmission Interacts with 3rd party service

Since then, we’ve built the world’s largest encrypted email service (Proton Mail) and expanded into Proton ... What you will do ● Be the voice of the customer in every conversation, leading user research initiatives ... Join a strong brand - Our encrypted email service - Proton Mail - has grown to be a staple of online ... aspects of growth, from awareness to consideration, activation to monetization. ● Strong empathy for the customer

This is not a traditional Learning Designer role, and it is not a Customer Success or Project Management

As a trusted customer advocate, the solutions architect will help organizations understand best practices ... Manufacturing companies, to craft highly scalable, flexible and resilient cloud architectures that address customer ... , workshops to exemplify best practices and educate customers Drive product innovation by gathering customer ... within software development or Internet-related industries Experience migrating or transforming legacy customer

We help unlock value through a start-up mindset and modern methods, fusing strategy, consulting, and customer ... in 53 offices around the world combine experience across technology, data sciences, consulting, and customer

We help unlock value through a start-up mindset and modern methods, fusing strategy, consulting, and customer ... in 53 offices around the world combine experience across technology, data sciences, consulting, and customer

As a trusted customer advocate, the solutions architect will help organizations understand best practices ... Manufacturing companies, to craft highly scalable, flexible and resilient cloud architectures that address customer ... workshops to exemplify best practices and educate customers* Drive product innovation by gathering customer ... within software development or Internet-related industries- Experience migrating or transforming legacy customer

We help unlock value through a start-up mindset and modern methods, fusing strategy, consulting, and customer ... in 53 offices around the world combine experience across technology, data sciences, consulting, and customer

We help unlock value through a start-up mindset and modern methods, fusing strategy, consulting, and customer ... in 53 offices around the world combine experience across technology, data sciences, consulting, and customer

We help unlock value through a start-up mindset and modern methods, fusing strategy, consulting, and customer ... in 53 offices around the world combine experience across technology, data sciences, consulting, and customer

implementing advanced AI solutions that enhance our operational efficiency, from trading algorithms to customer

This team includes Software developers, who build payments and end-customer applications, as well as ... Architecture: hands-on experience with automated testing, CI/CD, and exposure to distributed systems or micro-service

team, you’ll own the roadmap and execution for the data models, metrics, and dashboards that power Customer ... and AI tooling) to deliver trusted, self-serve data products that drive faster decisions and stronger customer

Purpose of the Role Primary technology advisor, customer-facing lead, and escalation point for all aspects