170 customer service English-speaking jobs in Grand Est

The work will be carried out either in the company’s premises or on site at customer premises.

with defined service levels. ... Proficiency with IT service management tools as defined or agreed by the CA. ... Knowledge and skills • Excellent understanding of ITIL service management processes, including Incident ... Provide second-level support by analysing and resolving incidents, problems and service requests in accordance ... runbooks and knowledge-base articles, and support knowledge transfer and handover activities to guarantee service

Tasks: Coordination of the operational changes and releases of all live service elements, with focus ... management tools such as Service Now; Understanding of CI/CD pipelines and configuration-management ... , including Incident, Problem, Change, Release, Event and Knowledge Management; Proficiency with IT service ... IT or relevant discipline, combined with minimum 5 years of of experience in IT operations or/and IT service ... structured change and release-management processes; Excellent understanding and practical knowledge of ITIL service

ResponsibilitiesAssist technically business development manager for customer meetings;Conduct technical ... increase their knowledge of products and technology;Promote and introduce product solutions according to customer ... technical documentation for new products or solutions, and collaborate with the rest of the team;Analyze customer

Ensure surveillance plans and tools are aligned with customer requirements.

Support the customer success team on driving customer engagement and growth, working on strategies to ... upsell and cross‑sell across our customer base. ... You’ll measure impact, using data to refine messaging, optimise marketing funnels, and drive customer

solutionsLead responses to calls for tenderGrow the portfolio through cross-selling, account penetration, and customer

Technical Knowledge: In-depth knowledge of Service Oriented Architecture and applications design. ... Experience with Service Bus Architecture, relational databases, web technologies, and enterprise environments ... Knowledge of interoperability technologies (e.g., web services, message-oriented middleware, service-oriented

problems within agreed service levels. ... Execute corrective, preventive, adaptive, and maintenance activities to ensure service continuity and ... Strong understanding of ITIL service management processes, including Incident, Problem, Change, Release ... Provide second‑level (L2) support by investigating and resolving incidents, service requests, and technical

identity and/or expression, marital, civil union or domestic partnership status, past or present military service ... . - Executes sales plans created within agreed upon timelines from the customer or Cosentino Management ... specification requirements along with fabrication and installation process to ensure proper use and overall customer

Job Description Analyze customer processes on site to identify issues related to clogging, dust accumulation ... installationProspect for new markets, customers, and local partners in the eastern regionSchedule and conduct customer ... PatienceLong-Term PerspectiveCertifications & Qualifications Master's Degree in EngineeringIndustry Keywords Customer

Ability to provide insights on fabrication operations, customer requirements, and market dynamics. ... Understanding of customer preferences and purchasing decisions among residential builders, contractors ... This consultation involves sharing your expertise on market trends, fabrication practices, customer preferences

requests in accordance with defined service levels;Perform corrective, adaptive, preventive and perfective ... across all environments;Provide second-level support by analysing and resolving incidents, problems and service ... management tools such as Service Now etc;Experience with Linux/Unix environments, container orchestration ... runbooks and knowledge-base articles, and support knowledge transfer and handover activities to guarantee service ... processes, including Incident, Problem, Change, Release, Event and Knowledge Management;Proficiency with IT service

ICT Service Management / Service Desk Specialist We’re unlocking community knowledge in a new way.

the competition Master the expertise and products offered by the brands and understand the internal customer

of that state;have discharged any obligation concerning national service (military, civil or comparable ... Advice and Litigation Department, Litigation Division, with a focus on litigation, international civil service ... of the member states of the Council of Europe and fulfil the conditions for appointment to the civil service

Our Philosophy The People-Service-Profit philosophy (P-S-P) describes the principles that govern every ... FedEx takes care of our people; they, in turn, deliver the impeccable service demanded by our customers ... The essential element in making the People-Service-Profit philosophy such a positive force for the company ... environment that encourages team members to be innovative in delivering the highest possible quality of service

In this role, you will drive sales growth, develop strategic customer partnerships, and expand the adoption ... Collaborate closely with field service and other internal resources to drive sales efficiency and increase

Our Philosophy The People-Service-Profit philosophy (P-S-P) describes the principles that govern every ... FedEx takes care of our people; they, in turn, deliver the impeccable service demanded by our customers ... The essential element in making the People-Service-Profit philosophy such a positive force for the company ... environment that encourages team members to be innovative in delivering the highest possible quality of service

identity and/or expression, marital, civil union or domestic partnership status, past or present military service ... .- Executes sales plans created within agreed upon timelines from the customer or Cosentino Management ... specification requirements along with fabrication and installation process to ensure proper use and overall customer