119 customer service English-speaking jobs in Hauts-de-France

Job Title: Candidatures externes VILLERS – Import TALKPUSH Job Description The Advisor I, Customer Service ... This position provides customer service support and resolution of routine problems regarding client’s ... Essential Functions/Core Responsibilities Ensure service delivered to our customers meets contractual ... service orientation Strong computer navigation skills and PC Knowledge Ability to effectively communicate ... tools and resources to appropriately provide resolution to the customer Listen attentively to customer

About the Role Alan’s Support Area builds smart products that deliver scalable customer service to over ... Responsibilities Develop and maintain scalable software systems that power AI‑driven customer support ... and build the cockpit and tooling that enables human experts to seamlessly take over and enrich the service

We offer: Career perspectives: 4 levels of service operator (service operator, service operator expert ... , senior service operator and service operator coordinator in planned maintenance) . ... We design, manufacture, install, and service wind turbines across the globe. ... Working to the highest safety and environmental standards whilst ensuring that service targets are met ... in pairs, you will report to the Area Supervisor and will be responsible for: Carrying out periodic service

Observe carefully - check the ambiance, service quality, and overall customer experience. 4. ... Current customer of premium and luxury brands. ... Observant and passionate about customer experience. ... the Role: As a luxury brand evaluator, you will step into the world of luxury to discreetly assess customer ... 12 global offices and almost two decades of CX retail expertise, we’re committed to redefining the customer

Proven customer service skills to interact appropriately with guests in a considerate, professional and ... gym equipment servicing function and the employees engaged in providing courteous and professional service

We are known for our speed, accuracy and exceptional service. ... In these key roles, you’ll come in to help us exceed productivity goals and deliver against our customer ... goal is simple: to offer the world’s greatest selection of products and services with the world’s best customer

The Guest Services Manager supports daily museum activities, assisting the General Manager with back-end and floor operations. This role provides leadership, ensures operational standards, and manages staff scheduling and inventory.

to ensure that service level agreements and obligations are met. ... How you will contribute You will use your in-depth process and service knowledge in your area of expertise ... process, workstream or area in Mondelēz International Digital Services, working to support impeccable service ... : Your specific process area Change management and leading teams through change Working in a shared service ... processus et des services dans votre domaine d'expertise pour garantir le respect des accords de niveau de service

Manage disputes and collaborate with sales and customer service teams. ... Perform customer account matching and reconciliation. ... Assurer le suivi des litiges et collaborer avec les équipes commerciales et service client. ... Handle HR administration (payroll coordination with the service provider, tracking medical check-ups, ... Your main responsibilities Monitor customer accounts and manage debt collection.

Customer Relationship & Retention Act as the technical reference on site Build trusted relationships ... maintenance contracts and recurring revenue models, in order to optimize equipment performance and enhance customer ... optimal equipment operation Support the transition to planned maintenance models Ensure a high level of customer ... offerings Support the improvement of Service practices 5. ... Service Engineer Location : Wasquehal, Nord, France About Us Want to work in a dynamic company with

understanding of the culture of a fast-paced, commercially oriented technology company Highly responsive and service-oriented ... and personal customer experiences at scale. ... We help companies deliver more human and personal customer experiences every day. ... Our mission is to bring entire organizations together around a single goal: the customer. ... Apply now Goodays (formerly Critizr) is Europe’s leading Customer Experience Management Platform.

Ensure high service levels and customer satisfaction. ... Develop strategic initiatives that improve operational efficiency, customer service, and profitability ... Optimize transportation costs while maintaining service quality. ... Negotiate, manage, and monitor transport contracts and service agreements. ... Customer & Stakeholder Management Maintain strong relationships with internal and external stakeholders

, and conversion ratesThink “Service to customers”Key Performance Indicators (KPIs)Achieve a set percentage ... gain a competitive edgeCollaborate with internal teams to ensure a smooth onboarding process and high service ... With an annual target of minimum number of visits.Quality of visits measured by customer feedback and ... levels for new customersDeliver regular reporting on sales pipeline, customer development, visit activity ... increase in regional sales within a specified timeframe (sales volume and value per customer)Meet monthly

client and internal performance indicators (KPIs)Implement action plans to optimize performance and service ... systems and telephony software (e.g., Genesys, Avaya, Vocalcom, Diabolocom...)Proficiency in KPIs for customer ... listening and pedagogical skillsAnalytical mindset and responsivenessResults-oriented with a focus on customer ... plusCore CompetenciesDemonstrates strong leadership and coaching abilities to enhance team performance and service

service orientation and interpersonal skills.Ability to prioritise and work effectively in a dynamic ... ResponsibilitiesManage the entire order cycle – from data entry to delivery and invoicing – ensuring customer ... disputes.Maintain daily communication with B2B clients, handling inquiries, complaints and proactive service ... supply chain and logistics processes.Profile AttributesRigorous, organised, and proactive.Excellent customer

satisfaction.Analyze customer needs. ... thinking around improving and developing the supply chain through the creation of new products and service ... relationship developmentDevelop and manage the activities and services offered to clients, ensuring customer ... Develop and strengthen relationships with suppliers and service providers, and establish new partnerships.Profile

It is a lever to increase customer centricity and user experience, achieve operational excellence, supercharge ... broader business objectives and the specific needs of the consuming feature teams (Product Squads).Customer ... We’re not just about managing infrastructure; we’re about creating a seamless, self-service experience ... Your goal is to ensure we build an intuitive, self-service platform that directly addresses developer ... Manage stakeholder expectations and communicate roadmaps, releases, and service changes effectively.Product

, prospecting, customer visits, promotion of offers, portfolio management, etc.)- Identify customer needs ... He/she leads, monitors and develops the customer portfolio in his/her sector, based on the sales policy ... **Job Description**SIGNIFICANT ACTIVITIES- Develop customer loyalty and sales in the area (participation ... data in business tools (contacts, e-mail addresses, customer fleets, etc.) and competitor data.- Enter ... line manager, the sales representative is responsible for sales development (business volume, margins, customer

You will join an international team of customer research, journey management and service design professionals ... What We Offer To support the development of our Customer Intelligence Team, we are looking for a Customer ... customer insights through advanced quantitative research and data analysis. ... Experience Research & Insights Analyst who will help us transform customer knowledge into meaningful ... As Customer Experience Research & Insights Analyst, you will play a key role in generating actionable

internal departments: Marketing, Inside Sales & Customer Service, Field Service, Product Management, ... .* Conduct sales presentations, customer training and seminars.* Daily use of our CRM, ERP and other ... IT tools (in order to provide customer information, forecasts and reports)* Work effectively with other ... other European language skills preferred.* Proven ability to create to create and maintain effective customer