4532 customer service English-speaking jobs in Île-de-France

The mission     As the key facilitator of customer experience in the FR & EMEA region, you will serve as the primary point of contact, providing guidance and support throughout the lifecycle of their projects, ensuring their objectives are met.  This role presents a unique opportunity to grow and thrive in a dynamic, digital, and collaborative environment. It is structured around two main pillars:  Guidance and advice to our customers:  Establish yourself as a trusted advisor for your clients and nurture relationships with project managers and sponsors. You will have multiple interlocutors, including C-levels, across various departments such as communication, marketing, HR and more.  Assist in building the "success plan" for projects, starting from solution implementation and continuing throughout the project's lifespan  Conduct "Customer Success" training sessions and workshops.Proactively monitor the project on a monthly basis, sharing best practices and feedback with your customers.Maintain and strengthen relationships with existing customers, ensuring the renewal of their contracts. Within this client base, you will proactively own opportunities for upselling and cross-selling (including identification, negotiation, and contract signing) thereby enhancing the Annual Recurring Revenue (ARR).  Project management:  Oversee the project's launch timeline, ensuring punctual deployment.Liaise with internal technical teams during the deployment phase.Supervise the project in "run" mode to guarantee the attainment of the client's goals.Advocate for your customers with the Product Team to develop new features.Contribute to the development of cross-functional projects aimed at enhancing the internal organization of the Customer Success Team at Sociabble. 

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Service brands, to help improve customer satisfaction in customer relations assignments.Missions and ... Responsibilities :Expert Customer Support:Ensure quality customer service for key automotive accounts ... Job Objective:To ensure excellent customer service for Classifieds Mobility's key professional car ... through multi-channel customer service management.Understand and analyze in depth the origin of problems ... (CSAT) and SLAs.Monitor changes in products and commercial offers and ensure that Customer Service processes

customer service governance (WBR / MBR / QBR).Manage the financial aspects of the service (operational ... commitments across customer service teams in France, Italy, and Spain.Ensure effective communication ... (upward, downward, and transversal).Be responsible for European customer service objectives and supervise ... or similar.Minimum 5 years of experience in customer service management, preferably in the aftermarket ... experience and loyalty.ProfilBachelor's degree to Master's degree in Business, customer service

As the Customer Service Executive, you will need to ensure customer orders are processed on time and ... Attempt to all IC customer enquiries and claims, resolve in prompt manners. ... You will be reporting directly to Regional Customer Experience Manager and you will work onsite at PJ ... relationship management or customer marketing experience.Experience with supply chain management and ... managing stakeholders with significant influencing ability at all levels in the organization.Strong customer

Customer facing, you will be responsible for providing excellent Customer Service at all times. ... service-related queries;Process incoming and outgoing subcontract items;Work to continuously improve ... You will maintain and develop strong Customer relationships and have full responsibility for assigned ... will work closely with the Sales Team and the Operations.KEY OBJECTIVESTake telephone calls concerning Customer ... enquiries;Ensure that Customer and Supplier enquiries are satisfactorily resolved.SKILLS AND QUALIFICATIONS

Customer Service Technician page is loadedCustomer Service TechnicianPostuler remote type On-site locations ... Service, Technical, the Customer Service Technician will be responsible for the inspection, diagnosis ... positionnons en leader mondial de la sonorisation professionnelle premium.Reporting to the Head of Customer ... #39; electronics and loudspeaker products, serving as a crucial technical support resource within the Customer ... customers with remote diagnosis of L-Acoustics equipment.Assist with the development and improvement of customer

The Customer Operations Representative will report to theAsia-based Manager of Customer Operations.Responsibilities ... representatives to handle a variety of pre-sales or post-sales service functionsOther responsibilities ... reality, gaming and so much more, our technology is all around us.We design, develop, manufacture, and service ... shipping dates, prices, product availability and back orders.Communicatesregularly with sales, field service ... including:Customer and Partner communications as neededInteracts with customers, company sales and/or service

Customer facing, you will be responsible for providing excellent Customer Service at all times. ... service-related queries;Process incoming and outgoing subcontract items;Work to continuously improve ... You will maintain and develop strong Customer relationships and have full responsibility for assigned ... will work closely with the Sales Team and the Operations.KEY OBJECTIVESTake telephone calls concerning Customer ... enquiries;Ensure that Customer and Supplier enquiries are satisfactorily resolved.SKILLS AND QUALIFICATIONS

Customer facing, you will be responsible for providing excellent Customer Service at all times. ... service-related queries;Process incoming and outgoing subcontract items;Work to continuously improve ... You will maintain and develop strong Customer relationships and have full responsibility for assigned ... will work closely with the Sales Team and the Operations.KEY OBJECTIVESTake telephone calls concerning Customer ... enquiries;Ensure that Customer and Supplier enquiries are satisfactorily resolved.SKILLS AND QUALIFICATIONS

Customer facing, you will be responsible for providing excellent Customer Service at all times. ... service-related queries;Process incoming and outgoing subcontract items;Work to continuously improve ... You will maintain and develop strong Customer relationships and have full responsibility for assigned ... will work closely with the Sales Team and the Operations.KEY OBJECTIVESTake telephone calls concerning Customer ... enquiries;Ensure that Customer and Supplier enquiries are satisfactorily resolved.SKILLS AND QUALIFICATIONS

Customer Service Representative EMEAJoin to apply for the Biotech Customer Service Representative EMEA ... Biotech Customer Service Representative EMEAJoin or sign in to find your next jobJoin to apply for the ... Biotech Customer Service Representative EMEA role at DNA ScriptContinue with Google Continue with GoogleBiotech ... satisfaction.Track and report on key performance indicators (KPIs) related to customer service (e.g. ... Service Representative (CSR) to join our dynamic team in Europe.

Customer Service for Instapro Group - English speakerCustomer Service for Instapro Group - English speakerYou ... FonctionAlternance - Assistant(e) Service Client (F/H)SAINT LAURENT Supply Chain - Customer Service SpecialistCDD ... service by being a good listener and addressing customer needs effectively. ... You will manage and respond to customer inquiries via different channels, providing exceptional customer ... We're looking for a Customer Expert.

Identifies, develops and maintains customer and partner relationships and meet service requirements. ... pricing practices and changing customer/prospect dynamics in order to influence new product/service ... Leads market research to assess current and future market conditions, competitive product, service and ... experience in event management in the healthcare industry Knowledge of marketing management tools, customer

Be responsible for European customer service objectives and supervise customer service governance (WBR ... Proficiency in CRM software and customer service tools. ... Standardize and align service commitments across customer service teams in France, Italy, and Spain. ... Support major projects within the European scope and recruit customer service employees. ... Join our team as a CS Manager Europe in either France, Spain, or Italy to help us enhance customer service

Customer Service Project Manager, Gif-sur-YvetteClient:L-ACOUSTICS SASLocation:Gif-sur-Yvette, FranceJob ... management, especially related to customer service department commercial improvement projects.Main Missions ... Service Department, the Project Manager will be responsible for organization, optimization, and change ... individual with excellent leadership and organizational skills.Working closely with the Director of the Customer

Are you looking for an entry-level position at a company that values its employees and emphasizes both professional and personal growth? We're hiring a full-time, entry-level Digital Marketing Associate for our Paris office, starting in April 2025 (or sooner). If you're excited about learning, creating, and growing with us, we'd love to hear from you.

service by being a good listener and addressing customer needs effectively. ... You will manage and respond to customer inquiries via different channels, providing exceptional customer ... We're looking for a Customer Expert. ... Handle sensitive customer data with utmost care and confidentiality. ... What You’ll Be Doing Keep every customer engaged with a direct and friendly touch.

satisfaction·Familiarity with the Anglo-Saxon sense of customer service and relationships. ... ·Act as the day to day interface and customer service contact dedicated to some English speaking markets ... Service Manager. ... service and relationships. ... ·After Sales Service : follow-up of transport & delivery claims and lost or damaged goods upon delivery

Join to apply for the Customer Service Manager (H/F) - AIRBUS PROTECT SAS role at AEROCONTACT 1 week ... ago Be among the first 25 applicants Join to apply for the Customer Service Manager (H/F) - AIRBUS PROTECT ... The Customer Service Manager actively participates in the growth of the "defense" scope, which ... They will focus on customer satisfaction and the development of our consultants. ... Listening to client needs, they will build the service and expertise to meet those needs.