104 customer service English-speaking jobs in Strasbourg

UML)Good knowledge of business service reporting tools (e.g. ... Level Metrics against defined and agreed upon targets as defined in service level contractsCompare data ... understanding of Operational processes and best practices for large IT environmentsUnderstanding of service ... and collect data from data sourcesCreate contracts, metrics and contact modellingBe able to calculate Service ... customize dashboardsImporting Configuration Management Database (CMDB) and other Database services into Service

to incidents; Describing the solutions and confirming whether they will eventually lead to restoring service ... ; Structured way of working; Well-bred social behaviour; Onsite work shifts of 8 hours covering the service ... CONTRACT Your role: Taking full end-to-end responsibility for providing application support to the customer ... operations; Creating specific input required for incident reviews to be conducted by the customer, as ... ); Demonstrated supportive attitude towards the customer with strong SLA focus; Very good organizational

management in taking action for the improvement of the end user experience, as measured by monthly customer ... audits to verify compliance and recommendations of service improvementsWork closely with Agencies and ... towards justice, security and freedom.Task description:         Propose and implement a Continuous Service ... with accompanying Key Performance Indicators (KPIs), reporting and governance mechanismsContribute to service ... and/or technically innovative enterprise solutionPrevious experience in a continuous improvement or service

Participate in special projects, collaborating closely with architects, service delivery managers, and

Analyze and resolve incidents, providing permanent solutions or workarounds to restore service operations ... flexibility, dedication, and a knack for finding solutions to incidents that arise in a fast-paced, 24/7 service ... Key responsibilities Deliver comprehensive end-to-end support for customer applications. ... Collaborate with the customer on incident reviews and ensure continuous Knowledge Management (KM) for ... Ability to remain calm and perform effectively under pressure, focusing on customer satisfaction and

who can gain a deep understanding of customer needs.In your role, you will be expected to analyze customer ... Building strong customer relationships is a key aspect of our business growth, and we value consultants ... contributions as a consultant will be pivotal in achieving this mission.At SOA People, we understand that each customer

Proven customer service, verbal, and written communication skills. ... Verify and investigate discrepancies, if any, by reconciling customer accounts and monthly customer statements ... Venkatala Village, Yelahanka Hobli, Bangalore – 560064, Karnataka Responsibilities Collect and recover customer

Temporary employment: PROJECT-BASED CONTRACT Your role: Provide L3 support to on-site customer staff;

Should have experience within Customer Service or Accounts Receivable role. Proficient in English. ... Reconciling unapplied cash and requesting spreads to clear Customer ledgers. ... Responsibilities include: Managing a number of Customer Accounts, working in line with their business ... Investigating reasons for non-payment of invoices using tools provided to enable Customer payment including ... The Customer & Account Management organization plays a critical role at Collins Aerospace both internally

Prepare and assist with negotiating a wide range of customer-related contracts including maintenance ... Ability to manage internal customer priorities and needs. Strong organizational skills. ... Position Role Type: Unspecified What You Will Do Prepare and assist with negotiating a wide range of customer-related

As a Principal Lab Engineer, you will be an integral part of the technical service organization that ... What You Will Do: Supports site AST customer mission objectives through the development and implementation ... By joining our team, you’ll have your own critical part to play in ensuring our customer succeeds today ... establish and implement unified site lab area plans in conjunction with internal and external customers and service

Managing OCP platform in DevOps mode with supporting systems like Red Hat Service Mesh, GitHub, Helm, ... Advanced knowledge of OCP platform administration with supporting tools like Red Hat Service Mesh, GitHub

Service management/Delivery Experience and Understanding. ... This involves providing an advisory service to project teams throughout the delivery lifecycle to drive

, Incident, Problem, Service Catalogue, Request, and Change Management modules in a Service Management ... HP Service Manager 9) to meet the needs of the various ITSM processesProvide in-depth technical planning ... security and freedom.Task description:         Must be able to Configure, tailor, and administer IT Service ... toolsAdditional needed qualification, knowledge and skills:Configuration and development experience with Service ... Programming Interfaces (APIs)Provide leadership in recommendations based on best practices and experience in service

Drives actions to improve on time delivery to customer. ... responsible for sourcing, negotiating, awarding, documenting and managing suppliers for both material and service-based ... Maintain all files and records as required by Company and Customer policy requirements. ... It will also ensure top-notch customer satisfaction by handling inquiries and optimizing purchasing activities

In this role you will work closely with service owners, subject matter experts, business unit & functional ... In this role you will work closely with service owners, subject matter experts, business unit & functional ... Ensure 3rd party vendors handling RTX and Customer sensitive data have robust recovery plans and can ... Ensure 3rd party vendors handling RTX and Customer sensitive data have robust recovery plans and can ... cybersecurity assessments of 3rd party technology vendors to determine their ability to protect RTX and Customer

Performance Monitoring, Service Performance Tuning, Service Interface SpecificationsObject Oriented ... and designing (in collaboration with the stakeholders) a suitable architectural solution;Design the Service ... WebLogic suite 11gExperience with Linux, UNIX or AIX Enterprise environmentStrong understanding of Service ... portal technologies, middleware technologies, and J2EEStrong skills in Services Design Best Practices, Service ... WebServicesWebServices Manager experienceSignificant knowledge and experience designing and developing Enterprise Service

Performance Monitoring, Service Performance Tuning, Service Interface Specifications; Object Oriented ... YOUR TASKS Design the Service Oriented Architecture (SOA) tier; Participate in design sessions with ... Solution Lead As an SOA Solution Lead, you will be instrumental in designing and implementing the Service ... XSL, SOAP, Webservices; Significant knowledge and experience in designing and developing Enterprise Service ... skills and knowledge; Experience with Linux, UNIX or AIX Enterprise environment; Strong understanding of Service

Network (Cisco Certified Network Associate/CCNA or equivalent) and IT Service Management/ITSM qualifications

consultancy in governance and management, hardware and software, telecommunication, information systems, service-oriented