65 customer service English-speaking jobs in Strasbourg

DESCRIPTION Job Description Receiving calls and emails, first-line customer liaison: service desk agent ... incident life-cycle, including closure and verification Closing incidents and confirmation with the customer ... , incident and request agent Recording incidents and requests in the Service Management Tool. ... We are currently looking for several Service Desk Operator for a prestigious client in Strasbourg, France ... Logging all relevant incidents/service request details allocating categorization and priorization codes

DESCRIPTION Job Description Receiving calls and emails, first-line customer liaison: service desk agent ... incident life-cycle, including closure and verification Closing incidents and confirmation with the customer ... , incident and request agent Recording incidents and requests in the Service Management Tool. ... We are currently looking for several Service Desk Operator for a prestigious client in Strasbourg, France ... Logging all relevant incidents/service request details allocating categorization and priorization codes

DESCRIPTION Job Description Receiving calls and emails, first-line customer liaison: service desk agent ... incident life-cycle, including closure and verification Closing incidents and confirmation with the customer ... , incident and request agent Recording incidents and requests in the Service Management Tool. ... We are currently looking for several Service Desk Operator for a prestigious client in Strasbourg, France ... Logging all relevant incidents/service request details allocating categorization and priorization codes

Job Description Receiving calls and emails, first-line customer liaison: service desk agent, incident ... incident life-cycle, including closure and verification Closing incidents and confirmation with the customer ... We are currently looking for several Service Desk Operator for a prestigious client in Strasbourg, France ... incidents/service request details allocating categorization and priorization codes Making an initial ... and request agent Recording incidents and requests in the Service Management Tool Logging all relevant

Develop and deploy service offering which consistently meet or exceed customer requirements and expectation ... This individual will also be responsible for supporting sales and customer service in FR, EU served customers ... procedures (SOP’s) that take operations performance to the next level (improving productivity, quality, and service

to incidents;Describing the solutions and confirming whether they will eventually lead to restoring service ... operations;Creating specific input required for incident reviews to be conducted by the customer, as ... )Demonstrated supportive attitude towards the customer with strong SLA FocusVery good organizational ... EnglishCapability to absorb new information quicklyAbility to work under pressure (time, workload, customer ... PROJECT-BASED CONTRACTYour role:Taking full end-to-end responsibility for providing application support to the customer

and operations of the infra team,Reporting on activities and performance of the infra team to the LIA Service

relevant professional experienceNetwork (Cisco Certified Network Professional / CCNP or equivalent) and IT Service

of that state;have discharged any obligation concerning national service (military, civil or comparable ... of the member States of the Council of Europe and fulfil the conditions for appointment to the civil service

signatureThe guarantee of a real candidate experience throughout the processEnsuring a high level of service

Provide expert guidance and support throughout the recruitment process, ensuring exceptional service

While we are a ‘customer-first’ company, we are all about our people with a shared commitment to creating ... Leadership) ensuring alignment throughout the sales journey, while delivering business value and maximizing customer

While we are a ‘customer-first’ company, we are all about our people with a shared commitment to creating ... Leadership) ensuring alignment throughout the sales journey, while delivering business value and maximizing customer

protobuf).Knowledge of interoperability technology (e.g., web services, message-oriented middleware, service-oriented

signatureThe guarantee of a real candidate experience throughout the processEnsuring a high level of service

accounts, serving as a trusted advisor.Collaborate with internal teams, including sales, product, and customer

teams.Solve Complex Challenges: Analyze root causes and resolve issues in collaboration with architects and customer

Solve Complex Challenges : Analyze root causes and resolve issues in collaboration with architects and customer

documents, project meetings)Ensuring the operational follow-up of entrusted studies (management of service

You will define your strategy, prospect, develop and retain your customer portfolio.