248 customer service English-speaking jobs in Paris

  • Sociabble
  • 75003, Paris
  • January 6
LogoThe mission     As the key facilitator of customer experience in the FR & EMEA region, you will serve as the primary point of contact, providing guidance and support throughout the lifecycle of their projects, ensuring their objectives are met.  This role presents a unique opportunity to grow and thrive in a dynamic, digital, and collaborative environment. It is structured around two main pillars:  Guidance and advice to our customers:  Establish yourself as a trusted advisor for your clients and nurture relationships with project managers and sponsors. You will have multiple interlocutors, including C-levels, across various departments such as communication, marketing, HR and more.  Assist in building the "success plan" for projects, starting from solution implementation and continuing throughout the project's lifespan  Conduct "Customer Success" training sessions and workshops.Proactively monitor the project on a monthly basis, sharing best practices and feedback with your customers.Maintain and strengthen relationships with existing customers, ensuring the renewal of their contracts. Within this client base, you will proactively own opportunities for upselling and cross-selling (including identification, negotiation, and contract signing) thereby enhancing the Annual Recurring Revenue (ARR).  Project management:  Oversee the project's launch timeline, ensuring punctual deployment.Liaise with internal technical teams during the deployment phase.Supervise the project in "run" mode to guarantee the attainment of the client's goals.Advocate for your customers with the Product Team to develop new features.Contribute to the development of cross-functional projects aimed at enhancing the internal organization of the Customer Success Team at Sociabble. 
  • TP Infinity
  • Paris
  • July 22
Alternance - Assistant(e) Service Client (F/H) Customer Service Representative - Supply Chain Assistant ... service by being a good listener and addressing customer needs effectively. ... Service Specialist” roles. ... You will manage and respond to customer inquiries via different channels, providing exceptional customer ... We're looking for a Customer Expert.
  • TP Infinity
  • Paris
  • July 4
service by being a good listener and addressing customer needs effectively. ... You will manage and respond to customer inquiries via different channels, providing exceptional customer ... We're looking for a Customer Expert. ... Handle sensitive customer data with utmost care and confidentiality. ... What You’ll Be Doing Keep every customer engaged with a direct and friendly touch.
  • JD.COM
  • Paris
  • July 21
We are committed to delivering excellence in service, efficiency, and customer satisfaction through our ... Work cross-functionally with transport, HR, and customer service teams to support business goals. ... Resolve service issues promptly to ensure smooth delivery operations. ... Make a real impact on the customer experience and operational performance. ... Desirable Experience Background in e-commerce, courier, or delivery service operations.
  • JD.COM
  • Paris
  • July 15
We are committed to delivering excellence in service, efficiency, and customer satisfaction through our ... Work cross-functionally with transport, HR, and customer service teams to support business goals. ... Resolve service issues promptly to ensure smooth delivery operations. ... Monitor operational KPIs and implement improvements to drive efficiency and customer satisfaction. ... Desirable Experience • Background in e-commerce, courier, or delivery service operations. • Familiarity
  • JD.COM
  • Paris
  • July 20
This role focuses on scheduling efficient and cost-effective delivery routes, ensuring service-level ... availability and service constraints (e.g., 2-person delivery, installation slots) Carrier & Driver ... service teams Performance Monitoring: Track KPIs such as on-time delivery rate, failed delivery ratio ... & Distribution Planner, you will be responsible for planning and coordinating the daily dispatch of customer ... volume, geography, and resource availability Schedule Coordination: Align delivery appointments with customer
  • HCLTech
  • Paris
  • July 20
Promote Customer Satisfaction By Developing And Implementing New Initiatives And Frameworks That Enhance ... This position is responsible for driving revenue generation and implementing initiatives that enhance customer ... Familiarity With Operational Processes And Service Management Frameworks. 4. ... Service Quality And Responsiveness Using Best Practices In Cloud Security. 5. ... Generate Tower-Level Revenue By Leveraging Azure Security And Palo Alto Technologies To Optimize Service
  • HCLTech
  • Paris
  • July 20
This position is pivotal in driving customer satisfaction and operational efficiency by aligning service ... Security And Cisco Asa, Promoting A Proactive Service Culture. 5. ... Enhance Customer Satisfaction By Identifying And Developing New Initiatives And Frameworks Within Aws ... Excellent Communication And Stakeholder Management Skills To Foster Positive Customer Relationships. ... Validate Reports And Monitor Operational Hygiene, Ensuring That Service Delivery Aligns With The Agreed
  • Christian Louboutin
  • Paris
  • July 20
You will be dedicated to creating desire for the brand, delivering exceptional customer service, sharing ... service and to build sales. ... Providing exceptional standards of customer experience, surpassing customer expectations at every opportunity ... Key Responsibilities of the role Service Delivery Attending and participating in all training events ... Demonstrating and reflecting the luxury brand image through the service you deliver, your positive and
  • JD.COM
  • Paris
  • July 4
service escalations Collaborate with warehouse and sorting centers to ensure smooth handoffs Process ... As part of JD.com, we are revolutionizing last-mile delivery through data-driven optimization and customer-centric ... routes and schedules using JD Logistics' proprietary systems Allocate resources effectively to meet service ... Coordination: Serve as primary contact for delivery drivers and field teams Resolve delivery exceptions and customer
  • Christian Louboutin
  • Paris
  • July 7
Extremely customer service and results oriented. ... Key Responsibilities of the role: Service delivery At Christian Louboutin, customer service can also ... Soft skills: Rigor and organization with a strong service orientation. ... to detail, in order to support the needs of the business and to provide a polished and professional service ... following skills: Technical skills: Proven experience in a retail company; a plus if it’s in luxury or service
  • HCLTech
  • Paris
  • July 19
in ensuring the timely resolution of escalations and incidents while adhering to quality norms and service ... Customer Satisfaction Through Proactive Communication And Support. 5. ... This role is essential for enhancing customer satisfaction through effective analysis and communication ... Engage In Customer Meetings To Gather Feedback And Understand Challenges, Ensuring A Focus On Enhancing
  • Chubb
  • Paris
  • July 20
craftsmanship with decades of experience to conceive, craft and deliver the best insurance products and service
  • CHUBB
  • Paris
  • July 8
Cultivate strong relationships with brokers and other intermediaries to maintain customer satisfaction
  • Backbase
  • Paris
  • July 3
go-to-market is executed successfully and product information is always up to date and ready for use by customer-facing ... eye to locate market trends and pockets of demand using market research, competitive analysis, and customer ... scenarios and use cases, define new offers and influence roadmap decisions Validate hypotheses through customer ... content to support Retail Banking & Wealth motions including whitepapers, solution briefs, presentations, customer
  • Synapsco
  • Paris
  • July 29
The service holders must possess strong experience in Document Control management system and shall perform
  • LECTRA Gruppe
  • Paris
  • July 18
You have already worked in a B2B environment, ideally on Software-as-a-Service (SaaS) products, and you ... relation to objectives and market potential Execute global marketing programs (campaigns, newsletters, customer ... synthesis and skills Ability to manage several projects in parallel Willingness to propose new ideas Strong customer
  • Cs Group
  • Paris
  • July 13
For this service the marketing coordinator will be requested to perform monthly missions to ESA centers ... the KPI analysis; Manage the campaigns budget; Organise monthly progress meetings with ESA internal customer ... Conduct market research and identify target audiences Analyse target market data and stakeholders (“customer
  • Tiffany & Co.
  • Paris
  • July 11
to creating an organization that recognizes and rewards excellence in service of this promise. ... We expect our employees to deliver the Tiffany Touch to each and every customer and Tiffany is committed ... Tiffany employees honor every special moment in our customer's lives and every unique gift that commemorates
  • CBRE
  • Paris
  • July 25
Managing customer follow-ups. ... Service line: Corporate Segment Seniority level Entry level Employment type Full-time Job function
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