1894 customer service English-speaking jobs in Paris

engineering, or enterprise architecture and in a customer-facing or enterprise support role. ... As an AI Outcome Customer Engineer (AI OCE), you will drive initial and ongoing revenue ramp for our ... You will have a direct impact on the velocity and incremental consumption of customer agreements, leading ... equivalent practical experience. 6 years of experience with cloud-native architecture in technical delivery, customer ... Responsibilities Develop and orchestrate a structured, end‑to‑end technical deployment plan across customer

Preferred Qualifications Experience with an enterprise CRM or customer service application. ... Collaborate with Customer Solutions, Customer Support, Finance, Legal, Deal Desk, and Sales teams to ... Collect customer feedback and present ideas internally to improve the customer experience using technology ... Experience managing a high volume of customer accounts and transactions. ... Job Overview Customer Success Advocate (CSA) responsible for a dedicated portfolio of customers based

Customer advocacy: Build executive‑level relationships and become the voice of the customer internally ... Track and improve metrics along the customer journey like time‑to‑first‑value and early activation. ... What You’ll Do Own customer outcomes: Be the strategic partner for a portfolio of Heidi’s customers, ... The Role As a Customer Success Manager at Heidi Health, you’ll be the bridge between technology and care ... What We’re Looking For 2+ years in a customer success role at a SaaS company, with proven ability to

Position Overview As a Customer Success Technical Advisor (CSTA), you are the strategic technical linchpin ... Success Planning: Contribute technical milestones to the broader Customer Success Plan, ensuring a clear ... Cross-Functional Orchestration: Serve as the regional liaison between the customer and internal Product

Customer Success Manager, you’ll partner with the world’s largest enterprises to drive measurable impact ... success, this is your unicorn opportunity.As the Senior Customer Success Manager EMEA, you will :Act ... and/or SaaS environments is a plusStrong business acumen with the ability to connect customer goals ... as the primary business owner of the customer relationship post-sale.Build trusted, long-term relationships ... experience.Champion the voice of the customer internally, influencing product direction and operational

Role Overview As a Mid-Market Customer Success Manager at Harvey, you will own both value realisation ... Product Feedback: Represent customer needs internally and relay insights back to Product and Engineering ... What You’ll Do Onboarding: Integrate Harvey into customer workflows, guide administrators with data-backed ... Mid-Market CSM role at Harvey can demonstrate comfort and experience with the following: 3–4+ years in customer-owning

About the Role We’re looking for a Customer Success Manager to support advertisers in onboarding, launching ... thrive in this role if you: Have 5-10+ years of experience in digital advertising, account management, customer

You have a proven track record of managing support operations and improving customer service processes ... This is not basic customer support. ... Working hand‑in‑hand with the Customer Success Lead and the Customer Operations managers, you’ll be fundamental ... Requirements You have at least 4 years of experience in customer success, customer support, or a related ... in ensuring customer satisfaction, our north star KPI at Pivot.

Success, Customer Success, Customer Enablement, Account Management, or a relevant customer‑facing role ... As a Customer Enablement Manager, you’ll work directly with some of our largest customers to help them ... Your ability to build strong relationships, connect the dots between product features and customer goals ... Strong product knowledge and a customer‑first, consultative approach to solving challenges and driving ... do at Figma: Manage the adoption journey for a portfolio of large, strategic customers Understand customer

Sonatus is seeking a highly motivated, experienced AI Engineer to join our Customer Engineering (CE) ... This position operates in a forward-deployed engineering model, working closely with customer engineering ... direction and drive technical decision‑making in customer‑facing engagements Experience leading technical ... PoCs, and production‑ready solutions, continuously improving performance based on real‑world data and customer ... integrating, and deploying AI/ML-based solutions in production environments Proven ability to influence customer

maintaining strong standards for user trust and platform integrity.About the RoleWe’re looking for a Customer ... thrive in this role if you:Have 5-10+ years of experience in digital advertising, account management, customer

Success, Account Management, or similar customer‑facing roles, with a genuine customer‑first mindset ... As Team Lead Customer Success for Southern Europe, you’ll take ownership of a team of 8 CSMs, with real ... decision‑making power and a direct impact on retention and revenue expansion across our customer portfolio ... across the Southern Europe portfolio Get ahead of churn: proactive customer success methodologies to ... interactions and boost team productivity Customer‑Centric Operations Drive satisfaction and retention

Willing and able to travel for on-site deployments and customer support. ... Customer-centric mindset with a commitment to delivering a high-quality support experience. ... What Makes The Role Important You are the go-to person for all aspects of customer acceptance testing ... Your Responsibilities Define & Plan Define the customer acceptance test strategy after delivery: scope ... Minimum 3 years in a similar role, demonstrating effective project execution, customer- centered support

You’ll work across a variety of customer architectures and use cases, helping teams design performant ... and serving incredible customers like Under Armour, PetSmart, Stripe, Gymshark, and Walgreens.As a Customer ... strong documentation habits, and ongoing knowledge sharing.If you’re excited by the idea of shaping customer ... status reports to customers on a regularly scheduled meetingProactively identify and work with the customer ... and industry practices around search implementation and optimisationWork closely with your account’s Customer

The role requires 8+ years of experience in customer operations, customer experience, support leadership ... Make Customer Experience data‑native This role is deeply data‑driven. ... About the role We’re hiring our first Head of Customer Experience, a senior, hands‑on operator who will ... As a Head of Customer Experience, you will be in charge in three operational verticals, defined below ... Once you’ve proven the impact of Customer Experience as a strategic lever, on retention, fraud, NPS,

Senior Customer Success Manager EMEA, you will : Act as the primary business owner of the customer relationship ... Customer Success Manager, you’ll partner with the world’s largest enterprises to drive measurable impact ... /or SaaS environments is a plus Strong business acumen with the ability to connect customer goals to ... Driving measurable customer outcomes such as increased product adoption, demonstrable ROI, and strong ... It would be great if... 5+ years in a Customer Success Management role Experience in cybersecurity and

Provide feedback to various internal customer teams to improve customer experience. ... Continually communicate BlackLine value to customer through the entire customer journey. ... Deliver on Customer Success program strategy specifically associated with BlackLine onboarded customer ... aligns to the customer corporate goals and objectives and are required to ensure the customer is receiving ... Assist with the provision of customer references.

## Global Customer Experience Data & Automation LeadApplylocations: Paris: London (UK)time type: ... Full timeposted on: Posted Todayjob requisition id: R-21697**Title:**Global Customer Experience Data ... This role is the structural backbone of Customer Experience data strategy — responsible for taxonomy, ... **Data Foundations & Optimization**Own the framework for harmonized customer experience measurement across ... frameworks, and automation foundations that enable Ipsen to deliver scalable, compliant, and measurable customer

and service‑oriented mindset.Proven track record in a client‑facing support or success role – Advantage.Proficiency ... Your expertise will help ensure customer success, build strong partnerships, and advance the field of ... You'll be translating emerging capabilities into practical customer applications, with a particular focus ... needs.End-to-End Technical SupportAct as the primary contact for customer inquiries and issues, leading ... requirements into actionable technical solutions.Work closely with the customer to achieve their quantum

Your mission is simple: drive customer satisfaction, retention, and growth. ... About the Role As a Customer Success Manager, you will be the main point of contact for our clients, ... What You’ll Do Customer Relationship & Success Act as the primary point of contact for your clients ... existing ARR through account expansion Anticipate churn risks and proactively address them Monitor customer ... client feedback and contribute to improving the product roadmap Collaborate internally to improve the customer