4812 customer service English-speaking jobs in France

of contact for AMS service providers for assigned application scope. ... Define and track service improvement plans (SIPs) and ensure measurable outcomes. ... Experience with service management tools (e.g., ServiceNow) and reporting/metrics. ... Identify and deliver cost optimization opportunities while maintaining service quality. ... , and Product Teams to reduce friction and improve time-to-resolution across the service chain.

understanding of the culture of a fast-paced, commercially oriented technology company • Highly responsive and service-oriented ... and personal customer experiences at scale. ... Goodays (formerly Critizr) is Europe’s leading Customer Experience Management Platform. ... We help companies deliver more human and personal customer experiences every day. ... Our mission is to bring entire organizations together around a single goal: the customer.

understanding of the culture of a fast-paced, commercially oriented technology company • Highly responsive and service-oriented ... and personal customer experiences at scale. ... Goodays (formerly Critizr) is Europe’s leading Customer Experience Management Platform. ... We help companies deliver more human and personal customer experiences every day. ... Our mission is to bring entire organizations together around a single goal: the customer.

Contribute to Customer 360 and customer data platform (CDP) initiatives. ... Configure and optimize Adobe Analytics, Customer Journey Analytics (CJA). ... data through Analytics, Customer Experience, Personalization, and AI initiatives. ... Paris Adobe Analytics & Customer Data Consultant (all genders) The opportunity At Valtech, you’ll find ... Collaborate closely with Data Science, Analytics, AI, and Customer Experience teams.

Customer Relations & Satisfaction Act as the voice of the customer, identifying and addressing any implementation-related ... Maintain and update the Global Service Skill Matrix to ensure team competency. ... Customer-oriented mindset with a strong commitment to satisfaction. ... Reporting to the Director Global Service, the Implementation Manager is responsible for organizing and ... Schedule implementation, involving experts from operations and service departments as needed.

and implement advanced solutions for Business Intelligence, Advanced data Analytics, Reporting self-service ... data products Lead technical development liaising with IT (including subcontractors) Manage the in-service ... communicate on the Analytics Product Vision Set-Up the Project Governance, including the Projects/Product Service

Maximize the use of automation and self‑service (Intercom Workflows, Fin AI, In House Automations) to ... Customer Experience Ownership Serve as the ultimate owner and evangelist for the after‑sales Customer ... are seamless, efficient, and customer centric. ... deliver a scalable customer experience and maximize First Contact Resolution (FCR). ... About the Team We own the end to end after‑sales customer experience (CX), ensuring our agent processes

Maximize the use of automation and self‑service (Intercom Workflows, Fin AI, In House Automations) to ... Customer Experience Ownership Serve as the ultimate owner and evangelist for the after‑sales Customer ... are seamless, efficient, and customer centric. ... deliver a scalable customer experience and maximize First Contact Resolution (FCR). ... About the Team We own the end to end after‑sales customer experience (CX), ensuring our agent processes

efficiency, capacity, and P&L data related to warehouses, transportation, delivery operations, and service ... analysis mechanism, tracking key indicators such as cost per order, labor cost, transportation cost, service ... Familiarity with warehousing, transportation, delivery, or service provider cost structures is preferred ... cost improvement plans, working with operations, finance, procurement, warehouse, transportation, and service

requests- Validate and transmit customer data updates (financial, etc.)- Manage risk and analyze customer ... Manages customer risk and debt collection. Takes care to limit and anticipate risks. ... **Job Description**SIGNIFICANT ACTIVITIESRisk management- Manage customer account opening and closing ... Description Summary**JOB PURPOSE On the basis of the activities assigned by his/her hierarchy, the customer ... Update activity monitoring indicators (number of outstandings, number of sales). reminders, active customer

to drive revenue, resolve issues faster, and scale customer-facing teams. ... Aircall is a unicorn, AI-powered customer communications platform used by 22,000+ companies worldwide ... Were redefining customer communications by bringing voice, SMS, WhatsApp, and AI together into one seamless ... You'll work cross-functionally with Product, Engineering, Data, Design and Go-to-market to turn customer ... Comfortable running customer conversations asking good questions, listening carefully, and following

to drive revenue, resolve issues faster, and scale customer-facing teams. ... Aircall is a unicorn, AI-powered customer communications platform used by 22,000+ companies worldwide ... Were redefining customer communications by bringing voice, SMS, WhatsApp, and AI together into one seamless ... Account Executive (AE), Partner Account Manager (PAM), Account Manager (AM), Solutions Engineer (SE), Customer ... execution-focused, with visible impact, fast decisions, and real growth.How we work at Aircall: Were customer-obsessed

to drive revenue, resolve issues faster, and scale customer-facing teams. ... Aircall is a unicorn, AI-powered customer communications platform used by 22,000+ companies worldwide ... Were redefining customer communications by bringing voice, SMS, WhatsApp, and AI together into one seamless ... Deeply understand multiple product domains; proactively identify improvements and advocate for customer ... execution-focused, with visible impact, fast decisions, and real growth.How we work at Aircall: Were customer-obsessed

to drive revenue, resolve issues faster, and scale customer-facing teams. ... Aircall is a unicorn, AI-powered customer communications platform used by 22,000+ companies worldwide ... Were redefining customer communications by bringing voice, SMS, WhatsApp, and AI together into one seamless ... Working around regulation requirements to maintain customer compliance around number provisioning and ... daily ticket queue including number provisioning, porting requests, inventory management, and related customer

to drive revenue, resolve issues faster, and scale customer-facing teams. ... Aircall is a unicorn, AI-powered customer communications platform used by 22,000+ companies worldwide ... Were redefining customer communications by bringing voice, SMS, WhatsApp, and AI together into one seamless ... execution-focused, with visible impact, fast decisions, and real growth.How we work at Aircall: Were customer-obsessed

to drive revenue, resolve issues faster, and scale customer-facing teams. ... Aircall is a unicorn, AI-powered customer communications platform used by 22,000+ companies worldwide ... Were redefining customer communications by bringing voice, SMS, WhatsApp, and AI together into one seamless ... execution-focused, with visible impact, fast decisions, and real growth.How we work at Aircall: Were customer-obsessed

of contact for AMS service providers for assigned application scope. ... Define and track service improvement plans (SIPs) and ensure measurable outcomes. ... Experience with service management tools (e.g., ServiceNow) and reporting/metrics. ... Identify and deliver cost optimization opportunities while maintaining service quality. ... , and Product Teams to reduce friction and improve time‑to‑resolution across the service chain.

Understand customer needs and derive a strategy to be offered as integrated part of the global CLL service ... , coordination of IT and EDI integration, trainings and handoversMarket Expertise and Operational / Customer ... point of escalation for unresolved (operational or performance) issues with 3PL; liaise and support customer ... with the customerLead and coordinate the integration and onboarding of new 3PL / LSP on behalf of the customer ... multiple modes of transportExperience with procurement processes (RFI / RFP / RFQ) from a supplier or customer

Heads, and Project Sales and Service teams to ensure process knowledge and customer access. ... You bring experience in implementing and selling digital/automation service solutions, processes, and ... Sales Specialist to support our ambitious Mission30 growth by driving the further digitalisation of our service ... . • Cross-functional orchestration: Align with Center of Competencies, Product Management, Regional Service ... participate in Center of Competencies (Competence Centre) training and serve as a regional trainer for local Service

* Professional demeanor and strong customer service orientation. ... service and professionalism. ... * Strong professionalism and customer-facing skills. ... * Respond to critical incidents and service requests within agreed response times. ... * Ability to work independently in customer-facing environments.