5005 customer service English-speaking jobs in France

the customer lifecycle.  ... Position Summary  The Principal Customer Success Manager (CSM) plays a mission-critical role in empowering ... Our focus within Customer Success is to retain and grow, delight, and deliver measurable value across ... The ideal candidate has experience building customer success motions in fast-growing environments and ... Translate customer feedback and emerging needs into prioritized requirements and feature enhancement

, fostering strong relationships to deliver exceptional service and tailored solutions that drive customer ... Capture and share client feedback to help inform service improvements and best practices across the customer ... Help identify and troubleshoot service or usage issues pertaining to membership and license offerings ... Demonstrated ability to support client relationships and contribute to successful service delivery in ... Additional Preferences   Familiarity with software-as-a-service (SaaS) and perpetual licensing models

service or support role, with at least 1 year in a leadership or supervisory position. ... Proactively identify risks and implement mitigation strategies to avoid delays or service impact. ... Drive on-time delivery of onboarding milestones in line with customer commitments. ... all contractual, technical, security, and compliance requirements are validated and executed prior to service ... Conduct regular performance reviews with local onboarding teams to ensure service consistency and accountability

We’re looking for a Senior Manager, Customer Implementation to lead Lightspeed’s North America Retail ... Experience or knowledge of customer implementation best practices within a SaaS environment. ... The Role Reporting to the Director of Customer Success, this mission-critical role is responsible for ... Act as an escalation point for complex customer issues and ensure effective resolution processes. ... Partner cross-functionally with Sales, Support, and Customer Success to align onboarding with broader

.👀 The Customer Journey team at Shine The Customer Journey team owns the critical early moments of a ... As an Engineering Manager for the Customer Journey team, you'll oversee a squad of 5 engineers through ... The team is full-stack, and focused on the start of the user journey with the bank - specifically customer ... Journey The Customer Journey team shapes the first-impression that thousands of freelancers and entrepreneurs ... colleagues, primarily based in France, and physical locations in Berlin and Paris.We sit within the broader Customer

Description du poste Filière/Métier Sales & Marketing - Sales & Marketing Intitulé du poste CUSTOMER ... JOURNEY OPTIMIZATION MANAGER Contrat CDI Statut Cadre Description de la mission The Customer ... Journey Optimization Manager owns the performance of the customer journey on the website and connected ... for defining and driving concrete improvements to the site journey, ensuring it effectively supports customer ... Key Responsibilities • Own the performance of the site-centric customer journey and related digital touchpoints

relationships and strategic projects Ensure high levels of customer satisfaction and service quality ... load measurement and control systems, lifting and handling solutions, as well as a global aftermarket service ... , inspection, refurbishment) Ensure compliance with quality standards, contractual commitments, and service ... IFMS (Île-de-France Maintenance et Service) is a subsidiary of the Alimak Group responsible for the maintenance ... and 45 employees, IFMS is a leader in its field and is recognized for the quality of its services and customer

Context Within Customer Experience & Commercial Transformation (CXCT), our ambition is to elevate customer ... To succeed sustainably, we must manage data risks while staying customer‑centric.

to the customer Directly and indirectly managing, coaching, coordinating, maintaining and executing ... implement improvements in logistic performance, Pro-actively engaging other departments to resolve any of customer ... Supervise warehouses operations to provide best in class service level to customers Set up the DC yearly ... leadership and coordination for all Distributions Centers in EMEA, guaranteeing Safety of Workers, Service ... , build and execute restructuring projects of the DC footprint to minimize the costs while maintain service

Based in either Paris or Orleans, the Senior Payroll Accountant will work with their customer base to ... and guiding customers through the cycle on tax and social declarations and providing a best in class customer ... Acting as the focal point for a varied portfolio of payroll clients, delivering consistently fantastic customer ... conversations  Being a brilliant team player, supporting colleagues across the team to ensure that customer ... where possible, or escalating more complex issues through our internal channels Delivering excellent customer

Based in either Paris or Orleans, the Senior Payroll Accountant will work with their customer base to ... and guiding customers through the cycle on tax and social declarations and providing a best in class customer ... Acting as the focal point for a varied portfolio of payroll clients, delivering consistently fantastic customer ... conversations  Being a brilliant team player, supporting colleagues across the team to ensure that customer ... where possible, or escalating more complex issues through our internal channels Delivering excellent customer

High sense of service and customer satisfaction.  ... Regularly measure and report customer satisfaction.  ... Support, Service Management, or equivalent).  ... Mission The Customer Success Analyst is responsible for leading and structuring all support activities ... Profil Professional & Technical  6–10 years of experience in a similar role (Customer Success, Application

Engineer will be responsible for driving customer satisfaction through service excellence. ... in-house training courses and congresses Provide system maintenance and troubleshooting training to customer ... We are recruiting for a Junior Field Service Engineer in France to be responsible for the installation ... Working closely with the central dispatch team as well as sales/clinical colleagues, the Field Service ... or related field service is required (medical devices/software based medical systems would be advantageous

Engineer will be responsible for driving customer satisfaction through service excellence. ... in-house training courses and congresses Provide system maintenance and troubleshooting training to customer ... We are recruiting for a Junior Field Service Engineer in France to be responsible for the installation ... Working closely with the central dispatch team as well as sales/clinical colleagues, the Field Service ... or related field service is required (medical devices/software based medical systems would be advantageous

enterprise technology platforms • Experience supporting customers, users, or stakeholders in a technical or service-oriented ... the Customer Technical Vision (CTV). ... Job Requisition ID # 26WD98266Role Summary The Account Technical Lead (ATL), Enterprise leads customer ... technical engagements, drives customer workflow analysis, elaborate technical proposals and develops ... This role is designed for the Mobility industry professionals who are developing technical, customer-facing

enterprise technology platforms • Experience supporting customers, users, or stakeholders in a technical or service-oriented ... the Customer Technical Vision (CTV). ... Job Requisition ID # 26WD98266Role Summary The Account Technical Lead (ATL), Enterprise leads customer ... technical engagements, drives customer workflow analysis, elaborate technical proposals and develops ... This role is designed for the Mobility industry professionals who are developing technical, customer-facing

The result—companies grow revenue, deliver faster resolutions, and scale service. ... Aircall is a unicorn AI-powered customer communications platform used by 22,000+ companies worldwide ... We're redefining what a customer communications platform can be—by combining voice, SMS, WhatsApp, and ... Our momentum comes from a simple but powerful idea: help every customer-facing team work smarter, not ... How We Work at Aircall At Aircall, we believe in customer obsession, continuous learning, and delivering

Work closely with production, quality, maintenance, purchasing and customer service teams to streamline ... Working Relationships The Methods Manager works on a daily basis with production teams, customer service ... The Group has a large installed base of elevators, service lifts, temporary and permanent hoists and ... manufactures, sells and services vertical access and working at height solutions with focus on adding customer ... The role plays a central interface position between customer requirements, technical constraints and

Support supply chain initiatives and lead cross‑functional action plans to improve customer service levels ... SBH operations within the Product Support activities of the Material Management service. ... NHI manages the design, development and entry to service of the NH90 for both NAHEMA (NATO Helicopter ... Mission The Service by Hour Officer is responsible for overseeing and optimizing all flows related to ... Monitor flows and proactively anticipate customer needs.

This role involves a dual focus on SAP Platform Service Delivery and Service Transition Management, supporting ... to ensure seamless operational continuity Drive collaboration with external managed service providers ... Delivery Managers and the rationale for staffing levels Design and lead the service transition strategy ... managed services Lead the definition of a new team organization, including roles for Tech Leads and Service ... within Kanban, continuous backlog, or recurring-task environments Extensive experience in SAP Platform Service