4670 customer service English-speaking jobs in France

understanding of service quality and customer satisfaction. ... Drive continuous improvement projects, staying informed on customer service and travel industry trends ... quality of our Customer Operations teams. ... Analyze and optimize service quality, leveraging KPIs (NPS, response time, handling duration, tool usage ... Quality & Training Specialist, you’ll play a key role in elevating the performance, expertise, and service

You will join an internal team of Service Managers located worldwide, including North America, Romania ... the achievement and expansion of PTC business objectives and offerings.You will be part of PTC's Service ... Service or account management functions,Knowledge of SaaS-based and/or Cloud-based business models in ... health metrics.Your Day-To-DayExecute and oversee all PTC Service Management deliverables for your customers ... best interest of our clients and is an essential contributor that supports the delivery of a superior customer

Communicate updates on new services and features to external customer service teams. ... Act as the main point of contact for external customer service teams regarding bug reports and improvement ... Coordinate resolution of bugs reported by customer service (IT-related, configuration, data) with appropriate ... the business EMEA team, you will support the team in improving platform performance, enhancing the customer ... Monitor customer feedback through social listening tools, report issues or opportunities, and coordinate

Organisation: 3 days a week on customer site in Saint-Priest. ... Service Management: Intervene as an expert during critical incidents to restore service in compliance

Customer Support & Service Provide high-level support to resolve complex customer inquiries and issues ... service, and strategic partnerships. ... Collaborate with After-Sales teams to address any post-sales issues and ensure smooth service delivery ... Achieve results and dedication to delivering exceptional customer experiences. ... Demonstrated success in managing customer relationships in a fast-paced environment.

strategy.REQUIREMENTS8+ years of experience in Customer Success or similar customer-facing roles within ... This role carries full responsibility for customer retention, expansion, and revenue growth across our ... customer base.The ideal candidate brings strong leadership experience and a track record of driving ... measurable business outcomes through customer success strategy and execution.Key ResponsibilitiesLead ... a high-performance, customer-centric culture.Own retention, renewal, and expansion targets across the

Duties & Responsibilities Act as the primary quality interface with the customer. ... Build strong relationships with customer teams and provide ongoing technical support. ... To strengthen our team, we are looking for a Quality Resident Engineer in the Stellantis customer plant ... The Quality Resident Engineer acts as the on‑site quality interface between the supplier and the customer

Temps de travail en % 100 Lieu de prise de service Lieu de prise de service Europe, France, Île-de-France ... Tender Management - Manage responses to RFQs/RFPs/RFIs for complex, multi-service solutions in collaboration ... Development - Driving growth and secure new business opportunities by leveraging Geodis' comprehensive service ... You will be responsible for delivering profitable growth, fostering strong customer relationships, and ... Strategic Account Management - Build and maintain strong relationship with the customer and create full

At Amazon, security is central to maintaining customer trust and delivering delightful customer experiences ... At Amazon, security is central to maintaining customer trust and delivering delightful customer experiences ... Through continuous improvement and customer-centric innovation, we redefine the boundaries of security ... Simultaneously, we undertake long-term innovation projects, working backwards from customer needs, analyzing

Strong communication and customer service skills. ... Own customer issues from start to resolution, ensuring excellent service. ... service improvement initiatives. ... Support IT projects, training, and service enhancements. ... You’ll work closely with the global IT teams to ensure seamless service delivery and contribute to ongoing

to drive revenue, resolve issues faster, and scale customer-facing teams. ... Aircall is a unicorn, AI-powered customer communications platform used by 22,000+ companies worldwide ... crucial for managing the day-to-day operational tasks related to our global carrier network, ensuring service ... facilitate the swift resolution of operational hurdles and ensure all stakeholders remain aligned on service ... network reliability by monitoring quality metrics, managing ticketing workflows, and resolving technical service

This position requires travel across France to meet partners and customers, so strong customer‑facing ... challenges with a solutions‑oriented approach Conduct regular on‑site partner and customer meetings ... quarterly sales quotas Represent Fortinet with credibility and insight, addressing partner and end‑customer ... proactive, self‑driven mindset with resilience and adaptability in fast‑moving environments Strong customer‑facing ... Depending on experience and strengths, the portfolio may include major national MSSPs, regional service

This person will be responsible for driving sales for our selected end customer companies and to develop ... It is important to possess an outstanding ability to understand the customer needs and to create the ... departments (Sales, Business Development, Marketing, Sales Engineers and Post‑sales Support) to manage a 360º customer

Job Segment: Cloud, Relationship Manager, Data Center, Manager, Technology, Customer Service, Management ... Accountable for delivery on Customer Satisfaction and customer KPI scoring across all sites. ... Customer Success Program Manager. ... Owns results of Pre-Sales, Post-Sales and Customer satisfaction. ... Relationship management with Customer at executive/resolution-making levels.

Strong interpersonal skills and customer-service mindset. Why Join Us? ... Customer Relations: Daily communication with the on-site customer, representing the company to the customer ... pneumatic maintenance; first- and second-level diagnostics and interventions; coordination with external service ... In this role, you will be involved in production, logistics, maintenance, and customer relations, in ... Direct relationship with a strategic customer. A growing company in a high-potential sector.

Experience in customer management and engagement. ... prioritization for Global DT, Follow up on developments, Leads and support tests with local units Lead Vet Service

Experience as a Field Service Representative or equivalent.  ... Job Description We are seeking an International Field Service Representative (IFSR) to work closely ... Visit customer sites to provide technical support and deliver training. ... Travel up to 75% of the time and work on-site at the customer's location. ... Prepare and conduct product demonstrations for customer visits and equipment evaluations.

segmentation to optimise team operations and ensure a profitable service for our customers Define the ... international teams Organisational transformation and change management Project management Experience in shared service ... You will be responsible for ensuring customer satisfaction and harmonising practices across the Division ... team and under the responsibility of the Sales Director of the Robotics Division, you will oversee the customer ... Your key responsibilities will be as follows: Designing the target organisation based on customer portfolio

Excellent customer service awareness, communication and coordination, strong ability to promote implementation ... and professional service teams, and provide technical support for business development of account managers ... while managing customer expectations. ... Strong customer understanding, demand analysis ability, sensitive to problems. ... Responsible for customer technical team relationship development like product manager, sales engineer

Location: Hybrid / 20 to 30 % travelling Department: Global Customer Excellence Reports to: Global Customer ... Your mission About the Role We are looking for a Global Customer Innovation Manager to join our Global ... Customer Excellence team and play a key role in advancing our omnichannel engagement strategy across ... Innovation Leadership: Lead strategic innovation projects to strengthen customer experience — such as ... Customer Relationship Management (CRM): Drive alignment on CRM capabilities, features, and enhancements