4641 customer service English-speaking jobs in France

Upsell / cross-sell ratio Efficiency - Cost-to-serve reduction - % standardized vs bespoke delivery Customer ... Mandate Shift from service delivery model → platform business model Build a productized, modular, monetizable ... selling model Drive large-scale adoption and usage Operating model transformation - Shift to: - self-service ... Commercial - Experience in platform productization and scaling Leadership Acts as platform GM, not service ... over delivery volume - recurring revenue over one-off deals Key risk to manage - Remaining stuck in a service

Consumable Customization Services (F/M) has the mandate to take data-driven decisions relevantto the Service ... The PM must ensure ongoing commercial competitiveness and business success of their Service portfolio ... by addressing customer needs through consolidation, integration, prioritization of customer voices & ... Provide deep understanding of the Service and essential requirements for the connectivity required to ... needs and market dynamics in order to maintain a competitive advantage Manage Service offer lifecycle

Ensure service quality, customer satisfaction and compliance with commitments. ... customer satisfaction. ... service orientation, with the ability to be operational when required Fluent English required. ... Proficient in overseeing budgets, forecasts, and investments while ensuring high service quality and ... Excellent understanding of margin and profitability issues Experience in supply chain / logistics Strong customer

Which is why we've built the world's first, and only, open and hardware-independent service delivery ... Our customers include many of the world's largest Internet Service Providers (ISPs) who look to Plume ... Plume is an innovative, high-growth, customer-focused business in a large and growing market. ... silicon-to-cloud framework for smart spaces, Plume's software-defined network allows ISPs to decouple their service ... Own and manage the full sales process through to close Provide ongoing account management to ensure customer

Job Description MISSIONS / SERVICE DIMENSIONS The service holder will be responsible for supporting ... The Service Provider will support the H3SEQ Manager, and SURF, SPS and FPSO Quality leads. ... The service is highly transverse, with numerous interactions among which: Internal Project: 10 to 30 ... Project’s packages and Company’s entities; External (Contractors, TEEPNA affiliate): about 30 people This service

You're obsessed with customer service, reactivity and speed: fast quotes, fast samples, fast solutions ... Business-oriented, with a service mindset. ... test, de-risk and accelerate the scaling of new products. - Stay relentlessly client-oriented: turn customer ... That means running manufacturing like a service business: obsess over responsiveness, speed-to-quote,

understanding of service quality and customer satisfaction. ... Drive continuous improvement projects, staying informed on customer service and travel industry trends ... quality of our Customer Operations teams. ... Analyze and optimize service quality, leveraging KPIs (NPS, response time, handling duration, tool usage ... Quality & Training Specialist, you’ll play a key role in elevating the performance, expertise, and service

Each Business Unit is expected to be attentive to and service-oriented toward its customers, delivering ... service, on-time delivery, resolution of technical issues, and achievement of quality objectives Participates ... in major negotiations (new contracts, customer disputes, supplier negotiations, etc.) ... The BUM will report to the Vice President Sales in order to ensure the customer orientation that is essential ... a Program Manager role within the aerospace and/or defense industry, involving direct international customer

Contribute to activity development by studying new service opportunities and developing marketing intelligence. Create business plans to assess service profitability and market constraints. Requires a postgraduate degree and significant experience in shipping or international logistics.

of contact for AMS service providers for assigned application scope. ... Define and track service improvement plans (SIPs) and ensure measurable outcomes. ... Experience with service management tools (e.g., ServiceNow) and reporting/metrics. ... Identify and deliver cost optimization opportunities while maintaining service quality. ... , and Product Teams to reduce friction and improve time‑to‑resolution across the service chain.

Strong customer orientation and commitment to end-user support. ... Identify recurring issues and drive practical improvements to enhance service performance. ... Core Responsibilities Deliver first-line functional support for ECOM application incidents and service ... Candidate Profile We are seeking a hands-on, service-driven professional with solid application support ... The position plays a key role in maintaining service quality, resolving incidents efficiently, and supporting

Customer Support & Service Provide high-level support to resolve complex customer inquiries and issues ... service, and strategic partnerships. ... Collaborate with After-Sales teams to address any post-sales issues and ensure smooth service delivery ... Achieve results and dedication to delivering exceptional customer experiences. ... Demonstrated success in managing customer relationships in a fast-paced environment.

Act as the primary interface between customers and internal teams Understand customer needs and translate ... into tailored technical and commercial solutions Lead negotiations and commercial agreements Ensure customer ... Customer & Account Management Build and maintain strong relationships with key stakeholders and decision-makers

Maximize the use of automation and self‑service (Intercom Workflows, Fin AI, In House Automations) to ... Customer Experience Ownership Serve as the ultimate owner and evangelist for the after‑sales Customer ... are seamless, efficient, and customer centric. ... deliver a scalable customer experience and maximize First Contact Resolution (FCR). ... About the Team We own the end to end after‑sales customer experience (CX), ensuring our agent processes

Maximize the use of automation and self‑service (Intercom Workflows, Fin AI, In House Automations) to ... Customer Experience Ownership Serve as the ultimate owner and evangelist for the after‑sales Customer ... are seamless, efficient, and customer centric. ... deliver a scalable customer experience and maximize First Contact Resolution (FCR). ... About the Team We own the end to end after‑sales customer experience (CX), ensuring our agent processes

Profile Strong autonomy Organization Ability to assume responsibilities Customer Service Oriented and ... Created in 2009, ESSP is a young and dynamic company, a pan-European service provider, certified by EASA ... (the European Geostationary Navigation Overlay Service), on behalf of the EUSPA (the European Union ... provide Communication, Navigation and Surveillance (CNS) services, among which the main one is the EGNOS service ... active role in crisis situations; Coordinating the definition of future operational requirements for service

to drive revenue, resolve issues faster, and scale customer-facing teams. ... Aircall is a unicorn, AI-powered customer communications platform used by 22,000+ companies worldwide ... Were redefining customer communications by bringing voice, SMS, WhatsApp, and AI together into one seamless ... Account Executive (AE), Partner Account Manager (PAM), Account Manager (AM), Solutions Engineer (SE), Customer ... execution-focused, with visible impact, fast decisions, and real growth.How we work at Aircall: Were customer-obsessed

to drive revenue, resolve issues faster, and scale customer-facing teams. ... Aircall is a unicorn, AI-powered customer communications platform used by 22,000+ companies worldwide ... Were redefining customer communications by bringing voice, SMS, WhatsApp, and AI together into one seamless ... You'll work cross-functionally with Product, Engineering, Data, Design and Go-to-market to turn customer ... Comfortable running customer conversations asking good questions, listening carefully, and following

to drive revenue, resolve issues faster, and scale customer-facing teams. ... Aircall is a unicorn, AI-powered customer communications platform used by 22,000+ companies worldwide ... Were redefining customer communications by bringing voice, SMS, WhatsApp, and AI together into one seamless ... Deeply understand multiple product domains; proactively identify improvements and advocate for customer ... execution-focused, with visible impact, fast decisions, and real growth.How we work at Aircall: Were customer-obsessed

to drive revenue, resolve issues faster, and scale customer-facing teams. ... Aircall is a unicorn, AI-powered customer communications platform used by 22,000+ companies worldwide ... Were redefining customer communications by bringing voice, SMS, WhatsApp, and AI together into one seamless ... Working around regulation requirements to maintain customer compliance around number provisioning and ... daily ticket queue including number provisioning, porting requests, inventory management, and related customer