4424 customer service English-speaking jobs in France

Proven experience in customer service or support roles. ... Deliver exceptional customer service across all communication channels, including phone, text, email, ... Demonstrate a commitment to service excellence by achieving key performance indicators, including timely ... Good listening skills to understand customer needs. ... Ability to prioritize work effectively including successfully multitasking customer issues.

Familiarity with other IT service management tools and methodologies. ... Preferred Qualifications: Experience in ITIL frameworks or IT service management processes. ... Minimum of 2 years of technical support experience, ideally within a software or IT service environment ... Customer-oriented mindset with a dedication to exceeding client expectations. ... Contribute to process improvement initiatives that enhance customer support experiences.

Customer Relationship & Retention Act as the technical reference on site Build trusted relationships ... maintenance contracts and recurring revenue models, in order to optimize equipment performance and enhance customer ... optimal equipment operation Support the transition to planned maintenance models Ensure a high level of customer ... offerings Support the improvement of Service practices 5. ... Service Engineer Location : Wasquehal, Nord, France About Us Want to work in a dynamic company with

of contact for AMS service providers for assigned application scope. ... Define and track service improvement plans (SIPs) and ensure measurable outcomes. ... Experience with service management tools (e.g., ServiceNow) and reporting/metrics. ... Identify and deliver cost optimization opportunities while maintaining service quality. ... Familiarity with governance frameworks, vendor scorecards, and service improvement planning

Consumable Customization Services (F/M) has the mandate to take data-driven decisions relevantto the Service ... The PM must ensure ongoing commercial competitiveness and business success of their Service portfolio ... by addressing customer needs through consolidation, integration, prioritization of customer voices & ... Provide deep understanding of the Service and essential requirements for the connectivity required to ... needs and market dynamics in order to maintain a competitive advantage Manage Service offer lifecycle

accountsPost write-off and impairment entries for customer accountsHandle customer requests (setting ... Post write-off and impairment entries for customer accounts. ... Analyze the aged trial balance and reconcile customer accounts. ... Handle customer requests (setting up payment plans, bank account changes, contract terminations, etc. ... rejectionsPrepare and send dunning notices and make reminder callsAnalyze the aged trial balance and reconcile customer

ResponsibilitiesWork closely with the sales team during customer meetings to present and promote our ... power stability and grid utilities solutionsReview and interpret customer specifications to propose the ... portfolio of solutions and productsPrepare clear and concise technical proposals, including deviations from customer ... written and verbal communication skillsFluent English is requiredStrong commitment to safety, quality and customer

Today, Sprinklr has a unified, AI-native platform for four product suites: Sprinklr Service, Sprinklr ... That means that everything — and everyone — can work together to service, respond, sell, and market to ... and gender identity), age, physical or mental disability, citizenship, past, current, or prospective service ... Influence Sprinklr's product and platform roadmap through deep customer insight. ... Create a culture of customer obsession, with trust, teamwork, and accountability.

Ensure service quality, customer satisfaction and compliance with commitments. ... customer satisfaction. ... service orientation, with the ability to be operational when required Fluent English required. ... Proficient in overseeing budgets, forecasts, and investments while ensuring high service quality and ... Excellent understanding of margin and profitability issues Experience in supply chain / logistics Strong customer

of contact for AMS service providers for assigned application scope. ... Define and track service improvement plans (SIPs) and ensure measurable outcomes. ... Experience with service management tools (e.g., ServiceNow) and reporting/metrics. ... Identify and deliver cost optimization opportunities while maintaining service quality. ... , and Product Teams to reduce friction and improve time‑to‑resolution across the service chain.

Strong customer orientation and commitment to end-user support. ... Identify recurring issues and drive practical improvements to enhance service performance. ... Core Responsibilities Deliver first-line functional support for ECOM application incidents and service ... Candidate Profile We are seeking a hands-on, service-driven professional with solid application support ... The position plays a key role in maintaining service quality, resolving incidents efficiently, and supporting

: Our customer is a is a multi-national conglomerate company (1B$ revenues PA). ... and EU) · Type of Contract: Independent · Duration: 6 months renewable (project over three year) · Customer

Develop and implement service delivery plans. ... Analyze data to improve service efficiency. ... The Role: The Planner – Group Managed Services will be responsible for coordinating and optimizing service ... Team Structure: You will work closely with project managers, service delivery teams, and senior management

Each customer benefits from a dedicated two-person team, combining business and project expertise, with ... skills You have at least 5 years of experience managing enterprise client portfolios in B2B SaaS, as a Customer ... process HR screen, video (45 min) with Lousia, Talent Acquisition Manager interview (1 hour) with Olivia, Customer

About the Role We’re looking for a Customer Success Manager to support advertisers in onboarding, launching ... thrive in this role if you: Have 5-10+ years of experience in digital advertising, account management, customer

This person will be responsible for driving sales for our selected end customer companies and to develop ... It is important to possess an outstanding ability to understand the customer needs and to create the ... departments (Sales, Business Development, Marketing, Sales Engineers and Post-sales Support) to manage a 360º customer

In this role, you will provide outstanding personal service to our high-profile clients while traveling ... Your duties will encompass everything from managing travel logistics to delivering personalized service ... Maintain a high standard of presentation and service, representing the company’s values and dedication ... Provide exemplary butler service, including meal preparation, dining arrangements, and personal shopping

Customer Support & Service Provide high-level support to resolve complex customer inquiries and issues ... service, and strategic partnerships. ... Collaborate with After-Sales teams to address any post-sales issues and ensure smooth service delivery ... Achieve results and dedication to delivering exceptional customer experiences. ... Demonstrated success in managing customer relationships in a fast-paced environment.

The platform combines proprietary, purpose-built AI technology for customer service, native telecom infrastructure ... In the coming year, we plan to:Introduce Telephony as a Service that will be part of Omni-channel as ... experience (CX) solutions that help companies deliver seamless, personalised customer experiences at ... DiabolocomDiabolocom is a leading European provider of AI-first, cloud-based contact centre (CCaaS) and customer ... , and deep CRM integrations to automate tasks, elevate data quality, and empower agents across all customer

performance. 4) Customer-focused mindset and ability to manage multiple stakeholders. ... with distributors, dealers, R&D, and quality teams to elevate the overall technical capability and customer ... issues, ensures efficient problem resolution, and develops comprehensive training programs to enhance service ... to R&D and Quality teams. 3)Oversee the development and release of technical information, including service ... improvements. 5)Support major service campaigns, recalls, and technical improvement initiatives. 2.Training