4806 customer service English-speaking jobs in France

Customer service experience • Proven ability to clearly and effectively interact and communicate with ... customers in a friendly and personable manner via email and/or phone. • Research, resolve, and respond to customer ... Our Smart DDI approach offers enterprises and service providers a unique appliance-based solution to ... call-backs in a timely manner and in accordance with established standards, policies, procedures and service ... activity for certain sensitive customers or issues. - Follow escalation procedures and ensure that the service

Department, you are responsible for structuring, managing, and developing all installation and associated service ... tools, methods, and standards required to industrialize operations Structure and develop associated service ... MCO), monitoring (NOC), and operational support Define operating models (SLAs, support organization, service ... quality, and continuous improvement Activity structuring: Define and formalize global deployment and service

Number Operations Team Lead Aircall is a unicorn, AI‑powered customer communications platform used by ... 22,000+ companies worldwide to drive revenue, resolve issues faster, and scale customer‑facing teams ... We’re redefining customer communications by bringing voice, SMS, WhatsApp, and AI together into one seamless ... How we work at Aircall: We’re customer‑obsessed, data‑driven, and focused on delivering meaningful outcomes ... daily ticket queue — including number provisioning, porting requests, inventory management, and related customer

cross-functional teams, you will play a key role in scaling sustainable growth and delivering an outstanding customer ... and last-mile network design, and ensure operations meet the highest standards of cost efficiency, service ... distribution networks, fulfillment models, and last-mile solutions; identify delivery risks and ensure service

Contribute to Customer 360 and customer data platform (CDP) initiatives. ... Configure and optimize Adobe Analytics, Customer Journey Analytics (CJA). ... data through Analytics, Customer Experience, Personalization, and AI initiatives. ... Paris Adobe Analytics & Customer Data Consultant (all genders) The opportunity At Valtech, you’ll find ... Collaborate closely with Data Science, Analytics, AI, and Customer Experience teams.

Regular interactions with employees from the marketing, legal, customer service and sales department ... service. ... Ensure the solidity of customer relationships, in respect of internal compliance rules and reciprocal ... Technical skills Commercial skills and customer orientation in plant protection sector Experience in ... the Commercial team members Ensure the smooth running of the commercial team, the marketing team and customer

quality Act as an escalation point for customer issues, ensuring timely resolution and high customer ... satisfaction Maintain a strong focus on service excellence and long-term retention Planning, Reporting ... meetings to review performance, service quality, and future opportunities Develop and maintain structured ... primary point of contact for your accounts, managing the full lifecycle from relationship management and service ... Maintain a strong pipeline of opportunities and deliver against revenue and growth targets Operational & Service

They provide high-level technical support to Service Managers on complex incidents. ... Managers on complex operational topics Participate in service definition and continuous improvement ... understanding Information Technology Infrastructure Library (ITIL): Integration in a service approach ... A key part of the role is also to drive service innovation and animate a product community to communicate ... Managers in controlling managed service provider activities, particularly on complex tickets and critical

of contact for AMS service providers for assigned application scope. ... Define and track service improvement plans (SIPs) and ensure measurable outcomes. ... Experience with service management tools (e.g., ServiceNow) and reporting/metrics. ... Identify and deliver cost optimization opportunities while maintaining service quality. ... Familiarity with governance frameworks, vendor scorecards, and service improvement planning

of contact for AMS service providers for assigned application scope. ... Define and track service improvement plans (SIPs) and ensure measurable outcomes. ... Experience with service management tools (e.g., ServiceNow) and reporting/metrics. ... Identify and deliver cost optimization opportunities while maintaining service quality. ... , and Product Teams to reduce friction and improve time-to-resolution across the service chain.

Understand customer needs and derive a strategy to be offered as integrated part of the global CLL service ... , coordination of IT and EDI integration, trainings and handoversMarket Expertise and Operational / Customer ... point of escalation for unresolved (operational or performance) issues with 3PL; liaise and support customer ... with the customerLead and coordinate the integration and onboarding of new 3PL / LSP on behalf of the customer ... multiple modes of transportExperience with procurement processes (RFI / RFP / RFQ) from a supplier or customer

understanding of the culture of a fast-paced, commercially oriented technology company • Highly responsive and service-oriented ... and personal customer experiences at scale. ... Goodays (formerly Critizr) is Europe’s leading Customer Experience Management Platform. ... We help companies deliver more human and personal customer experiences every day. ... Our mission is to bring entire organizations together around a single goal: the customer.

understanding of the culture of a fast-paced, commercially oriented technology company • Highly responsive and service-oriented ... and personal customer experiences at scale. ... Goodays (formerly Critizr) is Europe’s leading Customer Experience Management Platform. ... We help companies deliver more human and personal customer experiences every day. ... Our mission is to bring entire organizations together around a single goal: the customer.

Heads, and Project Sales and Service teams to ensure process knowledge and customer access. ... You bring experience in implementing and selling digital/automation service solutions, processes, and ... Sales Specialist to support our ambitious Mission30 growth by driving the further digitalisation of our service ... . • Cross-functional orchestration: Align with Center of Competencies, Product Management, Regional Service ... participate in Center of Competencies (Competence Centre) training and serve as a regional trainer for local Service

optimise system performance, with an eye toward pushing our capabilities forward, getting ahead of customer ... Group Datalayer team within the Digital Business Platforms department, and reporting to the Datalayer Service ... Manager:- You will ensure that the whole stack delivers the expected service with the right SLA.- Working

Strong customer-service orientation with the ability to maintain positive customer and partner relationships ... service-level agreements. ... Support partners with their technical support responsibilities and monitor service-level performance. ... Experience working in a customer-facing technical support environment. ... Ability to manage production issues, competing priorities, and time-sensitive customer requests.

We believe in active relaxation, personal service and authentic destinations. ... Ensure Langley's service concept, standards and guest experience are delivered consistently across all ... guests come to enjoy memorable mountain experiences, comfortable accommodation and genuine, personal service ... The role includes a strong focus on food and beverage operations, ensuring high service standards, efficient

* Professional demeanor and strong customer service orientation. ... service and professionalism. ... * Strong professionalism and customer-facing skills. ... * Respond to critical incidents and service requests within agreed response times. ... * Ability to work independently in customer-facing environments.

translate them into scalable, market-ready service solutions. ... Partner with solution architects to shape complex, customized service offerings covering data center, ... Description and Requirements We are seeking a motivated and customer-focused Solutions and Services ... Maintain a forward-looking perspective on Lenovo’s product, service, and business model innovations and ... Champion Lenovo’s “as-a-Service” portfolio — cloud infrastructure, managed services, and endpoint solutions

Familiarity with other IT service management tools and methodologies. ... Preferred Qualifications: Experience in ITIL frameworks or IT service management processes. ... Minimum of 2 years of technical support experience, ideally within a software or IT service environment ... Customer-oriented mindset with a dedication to exceeding client expectations. ... Contribute to process improvement initiatives that enhance customer support experiences.