4493 customer service English-speaking jobs in France

Handle customer complaints. Oversee the customer retention strategy. ... Manage the flow of customer requests. ... Customer-oriented mindset and strong interpersonal skills. ... Ensure regular and proactive follow-up of deployed accounts to guarantee customer satisfaction and proper ... consulting services, or additional offerings, Marketing to pinpoint key satisfaction drivers and create customer

About the Role We're looking for a delivery-driven leader to own customer implementations from signature ... Define project scope with precision at kickoff, identifying customer-specific requirements, technical ... You will sit at the intersection of customer relationships, technical delivery, and internal execution ... Someone who turns signed deals into successful production launches, understanding what makes each customer ... Work closely with Solutions, Engineering, and Product to determine how customer needs should be addressed

As a Customer Success Manager, you will support your clients in adopting our cybersecurity solutions ... Guiding clients throughout the customer lifecycle, with a focus on solution adoption and operations. ... What you can expect from your future team You will join the Customer Experience team, currently composed

Support regional and global commercial teams in CRM processes such as customer knowledge, customer management ... Support regional and global commercial teams in CRM processes such as customer knowledge, customer management ... centricity champion networks to support customer centricity initiatives. ... centricity champion networks to support customer centricity initiatives. ... Leverage commercial background to drive customer-centric strategies and solutions.

Description du poste Filière/Métier Sales & Marketing - Sales & Marketing Intitulé du poste CUSTOMER ... JOURNEY OPTIMIZATION MANAGER Contrat CDI Statut Cadre Description de la mission The Customer ... Journey Optimization Manager owns the performance of the customer journey on the website and connected ... for defining and driving concrete improvements to the site journey, ensuring it effectively supports customer ... Key Responsibilities • Own the performance of the site-centric customer journey and related digital touchpoints

the customer lifecycle.  ... Position Summary  The Principal Customer Success Manager (CSM) plays a mission-critical role in empowering ... Our focus within Customer Success is to retain and grow, delight, and deliver measurable value across ... The ideal candidate has experience building customer success motions in fast-growing environments and ... Translate customer feedback and emerging needs into prioritized requirements and feature enhancement

Relationship Management: Build positive relationships with internal (, sales) and external (, service ... Multitasking: Manage multiple tasks and projects simultaneously, planning service activities from preparation ... , integrating, and optimizing Scality solutions at customer sites or remotely, depending on customer ... Customer Focus: Listen actively to understand and address customer needs before proposing solutions; ... Customer Liaison: Serves as the primary contact for customer delivery within Scality, ensuring accountability

, fostering strong relationships to deliver exceptional service and tailored solutions that drive customer ... Capture and share client feedback to help inform service improvements and best practices across the customer ... Help identify and troubleshoot service or usage issues pertaining to membership and license offerings ... Demonstrated ability to support client relationships and contribute to successful service delivery in ... Additional Preferences   Familiarity with software-as-a-service (SaaS) and perpetual licensing models

Join our global team in designing and providing personalised customer experiences at scale. ... Job Overview The Senior Customer Success Manager will be responsible for maximising net retention and ... suite Maximising the value and business impact of Kaisa by establishing customer goals, pain points ... Success Programme to key customer stakeholders and ensuring the ongoing adoption of the Kaisa product ... Success or related field with a proven track record of customer relationship management, commercial

Awareness of digital customer journeys, mobile ergonomics, and e-commerce trends. ... websites and industry innovations in order to propose continuous improvements for our interfaces and customer

integration engineer plays a key role accelerating our customer pre sales, onboarding and use of Marble ... benefits Reporting directly to the CEO and in immediate relation with the sales and tech team, the customer ... experience in risk, fraud or AML/ compliance is greatly valued You have strong customer ... Contribute to create the daily tools to better manage the go to market, sales cycles and customer

configuration, Prior knowledge on networking, NAS/SAN technologies, service load-balancing, web services ... Ansible / S3, Ability to work in a distributed and diverse team, You understand the full value of a service ... platform, capable of matching customer needs, software design options and hardware requirements and ... You have the ability to transcribe clear and educated feedback on technical issues and customer experience ... locations in the world.Life at Scality is internal motto is : “work hard, play hard, eat well and amaze the customer

Sales -> Med -> Service The Service Department is responsible for the smooth running of our customer’ ... As such, the team is key to maintaining long-term customer loyalty.  ... Vestas France Service department is in charge of the preventive and curative maintenance of Vestas wind ... turbines installed in France, is looking for a Customer Care Support who will in charge to support the ... Coordinate customer relations on operational matters (state of turbines, latest events, upcoming events

Provide technical guidance and support to Field Service Engineers and customers. ... We design, manufacture, and service the products and solutions that keep the world connected.   ... Identify and assess tooling/PPE/equipment requirements within your Field Service team. ... Liaise with internal procurement for material requirements and assist with service provider selection ... An excellent opportunity for an electrical professional looking to grow within a dynamic service environment

Customer Relations & Satisfaction Act as the voice of the customer, identifying and addressing any implementation-related ... Maintain and update the Global Service Skill Matrix to ensure team competency. ... Customer-oriented mindset with a strong commitment to satisfaction. ... Reporting to the Director Global Service, the Implementation Manager is responsible for organizing and ... Schedule implementation, involving experts from operations and service departments as needed.

Your mission will be to ensure high customer satisfaction by resolving issues efficiently and effectively ... Continuously improve service observability, monitoring, and operational excellence. ... SD-XML) Skim through OUTSCALE Cloud Platform PaaS layer service’s logs and code to identify and resolve customer ... Help service developers Analyze and troubleshoot operational issues in applications deployed in OUTSCALE ... will be responsible for tackling complex troubleshooting from end to end, even by debugging the PaaS service

Digital, Marketing, CRM, etc.) to ensure omnichannel consistency, raise awareness of their impact on service ... intuitive access, clear update processes, and best-in-class technology to drive product, brand, and service ... Global Head of Customer Care Excellence & Training As part of the Global Commercial & Customer department ... at Lacoste, the Customer Care team plays a strategic role in shaping the brand image and building Customer ... In the context of elevating Customer Experience, we are recruiting a Global Head of Customer Care Excellence

Customer‑centric and results‑oriented mindset. ... Advanced knowledge of ITIL V3/V4 service delivery processes. ... Windows OS Product Owner Job Purpose As a Global Service Owner for distributed managed OS, your main ... objective is to protect all service‑oriented non‑technical processes for end‑to‑end IT product management ... AXA IT products, delivering them to AXA entities and the AXA Group, at the right level of quality of service

Incidents | Operational Transformation | KPI Development | OTT | IP Services | Cloud Distribution | Customer ... Key Words: Operations Leadership | Service Management | Telecoms | Broadcast | Media Infrastructure | ... A major player in media technology and content delivery, with global operations and a future-facing service ... Core Requirements: Senior-level service management experience working with complex, high-stakes customers

You lead the evening shift in our restaurant, keeping a clear overview to ensure a seamless dinner service ... uphold the high standards of our cuisine and inspire your colleagues to deliver an equally exceptional service ... support the training and development of your team members, sharing your knowledge and inspiring top-notch service