6803 customer service English-speaking jobs in France

Represent the Voice of the Customer, influencing global Customer Success strategy and best practices. ... of CSMs, and drive alignment across functions to deliver world-class customer outcomes. ... Job Description We’re looking for an experienced Senior Manager of Customer Success to lead and scale ... Drive customer retention, expansion, and advocacy across Enterprise and Mid-Market segments. ... Reporting to the VP of Customer Success, you’ll define regional strategy, lead a high-performing team

Experience with ticketing systems or customer support platforms is preferred.

Postuler Paris, France Type contrat: Full time Rémunération: Sur demande Présentation de l'entreprise A multi-specialist player in digital transformation, business consulting and technology consulting, Audensiel supports its clients in all sectors of activity in France and internationally in the following areas : Digital : digital transformation projects, from project management using the A

Join to apply for the Onboarding Manager (Customer Success) role at Greenly | Certified B Corp Get AI-powered

Advise on optimal customer segments, offers, and activations based on customer behavior analysis. ... Analytics, we are hiring a Customer Data Analyst whose principal mission is to develop customer knowledge ... and tactical decisions are driven by relevant Customer Insights. ... Measure the success of loyalty programs and all customer activations across ~15 markets. ... Context Within the HQ Lacoste Client & Data team, the Customer Analytics team ensures that all strategic

Track customer usage and engagement metrics to inform success strategies Address customer churn risks ... , and are passionate about turning customer success into business growth. ... Head, Customer Success Management (CSM) - EMEA At Mistral AI, we believe in the power of AI to simplify ... Role Summary As Mistral AI’s first Head of Customer Success Management (CSM) for EMEA, you will build ... The CSM team will manage the customer lifecycle for all eligible customers, focusing on product usage

You will demonstrate a customer‑centric approach and stay organized across all support channels. ... of DeFi protocols and blockchain technology Experience with customer support tools like Intercom Hands‑on ... Must‑have Experience 3+ years of customer support experience 3+ years of experience in DeFi Deep understanding

You prioritize customer experience with a focus on customer happiness and retention. ... , a proactive approach, and a blend of technical expertise and customer‑facing skills. ... About the role TL;DR: We are looking for a Technical Customer Success Manager with a strategic mindset ... You will monitor product usage and adoption within customer accounts, proactively addressing issues to ... You will also own customer support for API‑related inquiries received via Intercom, email, and other

About us Greenly was founded in 2019 by Alexis, Matthieu and Arnaud with one mission: make carbon management as essential as financial management. Today, we are a global leader in carbon accounting, proudly B-Corp certified and part of the French Tech 120.

Service Industries: Software Development and Oil and Gas #J-18808-Ljbffr ... About the Role The Customer Success Manager is responsible for driving customer satisfaction and long‑term ... Build and maintain strong, long‑term customer relationships. ... We are seeking a Customer Success Manager to join our team in Paris. ... Oversee customer onboarding to deliver a smooth and positive start.

Customer insights & data Combine qualitative feedback and quantitative analysis to understand customer ... Why This Role Matters Give a clear picture of customer health. ... Collaborate with Product & Engineering to turn customer signals into roadmap inputs. ... Run your own queries (SQL or with AI tools) to validate insights from our 500+ customer base. ... Strong customer and human empathy: you genuinely enjoy understanding people and what success looks like

Continuously champion customer feedback internally, contributing to product and service enhancements ... provider in the world to be PCI‑DSS certified while running its service in the public cloud. ... processing capabilities, Enfuce is one of Finland’s most valuable scale‑ups, and is the first financial service ... Senior Customer Success Manager Join to apply for the Senior Customer Success Manager role at Enfuce. ... About The Role As a Senior Customer Success Manager, your mission will be to lead strategic customer

Reporting directly to the Service Desk Manager, the technician ensures a high level of customer service ... Plusses: A+ certification Knowledge of the music industry preferred Day to Day: The Customer Support

key element at the heart of our customer relations. ... Participate in setting up KPIs related to Customer Satisfaction and renewals. ... By joining Sekoia.io's Customer Success team, you'll be trained to use our tool and become a ... Ensure customer satisfaction and delivery of the value expected from the subscription, and ensure the ... Communicate the user's needs internally to the product team and other teams involved in the customer

Experience with Salesforce Sales Cloud and/or Service Cloud and/or a relevant competing platform. 4+ ... Associate, Administrator, Advanced Administrator, Platform App Builder, Sales Cloud Consultant, and Service ... customer organizations. ... Join to apply for the Customer Success Manager role at Salesforce. ... Salesforce is the #1 AI CRM, where humans with agents drive customer success together.

value, and ensuring world‑class customer experiences for our Commercial customer base. ... Director, Commercial Customer Success and Account Management to scale and grow our Commercial Customer ... Travel up to 50% for key customer meetings, launches, and executive reviews. ... Director, Commercial Customer Success and Account Management - EMEA Navan is looking for an exceptional ... of Customer Success Managers across UK, France and DACH Own all post‑sales activities for Commercial

Your mission : As a customer success manager (CSM) you support clients on a daily basis. ... best practices to enable clients to take full advantage of our solutions features (organization of customer

experience (CX) and employee experience (EX) software to fuel customer loyalty and service efficiency ... With a fresh vision for how the world works.At Freshworks, we build uncomplicated service software that ... delivers exceptional customer and employee experiences. ... Come build it with us.Job DescriptionWe're looking for an experienced Senior Manager of Customer ... Success, Account Management, or Consulting within SaaS.3+ years leading and scaling customer-facing

service. ... Specialist Global Customer Experience Support Reports to : Manager Global Customer Experience Support ... Familiarity with order management and customer support systems (e.g. Zendesk). ... process improvement opportunities to enhance the customer experience reduce operational friction and ... Investigates and manages order flow exceptions and develop actions to resolve for customer; partner

and operational the role We are looking for a Customer Success Manager with a consulting background ... Our vision is to become the European leader in digital adoption combining innovation customer-centricity ... for : Native English speaker (US or UK) bilingual French is a plus. 3 years experience in consulting customer