4742 customer service English-speaking jobs in France

High sense of service and customer satisfaction.  ... Regularly measure and report customer satisfaction.  ... Support, Service Management, or equivalent).  ... Mission The Customer Success Analyst is responsible for leading and structuring all support activities ... Profil Professional & Technical  6–10 years of experience in a similar role (Customer Success, Application

customer experience and accelerate commercial transformation. ... To succeed sustainably, we must manage data risks while staying customer-centric. ... Context Within Customer Experience & Commercial Transformation (CXCT), our ambition is to elevate

Solution Strategy & Business Integration Design and implement delivery and service solutions that respond ... Organizational Strengthening Recruit, lead, and develop a high-performing group of project managers and delivery/service ... Responsibilities Customer & Stakeholder Engagement Serve as the executive-level contact for major clients ... Provide pre-sales and commercial teams with market insights, customer requirements analysis, and competitive ... the CTO and product units to shape solution design, ensuring offerings meet both market demands and customer

Experience working closely with Purchasing, Supply chain, Customer Service and Sales teams. ... service), including: - Seasonal hindsight and post-mortem analysis - Long-range forecasting and line ... Support and follow-up on all phases of HBE’s operations (forecasting, supply, purchase, sales and customer

.) - Participate in the selection of external service providers (deadlines, prices, technical feasibility ... .) - Define plan and ensure of supply of materials and components required for the project - Manage service ... collaboration with stakeholders (sales teams, purchasing, etc.) - Study contract documents (CCTP) and customer ... shipment, in collaboration with internal stakeholders - Create, manage and update document databases, customer ... KNOWLEDGE(S) Business skills - General knowledge of project management - General commercial knowledge (customer

to ensure that service level agreements and obligations are met. ... How you will contribute You will use your in-depth process and service knowledge in your area of expertise ... process, workstream or area in Mondelēz International Digital Services, working to support impeccable service ... You will bring experience and knowledge in: Your specific process area Working in a shared service organization

teams and other functional leadership to manage project related challenges and to achieve exemplary customer ... service. • Participates in corporate or organizational departmental quality or process improvement initiatives

service or support role, with at least 1 year in a leadership or supervisory position. ... Proactively identify risks and implement mitigation strategies to avoid delays or service impact. ... Drive on-time delivery of onboarding milestones in line with customer commitments. ... all contractual, technical, security, and compliance requirements are validated and executed prior to service ... Conduct regular performance reviews with local onboarding teams to ensure service consistency and accountability

We’re looking for a Senior Manager, Customer Implementation to lead Lightspeed’s North America Retail ... Experience or knowledge of customer implementation best practices within a SaaS environment. ... The Role Reporting to the Director of Customer Success, this mission-critical role is responsible for ... Act as an escalation point for complex customer issues and ensure effective resolution processes. ... Partner cross-functionally with Sales, Support, and Customer Success to align onboarding with broader

.👀 The Customer Journey team at Shine The Customer Journey team owns the critical early moments of a ... As an Engineering Manager for the Customer Journey team, you'll oversee a squad of 5 engineers through ... The team is full-stack, and focused on the start of the user journey with the bank - specifically customer ... Journey The Customer Journey team shapes the first-impression that thousands of freelancers and entrepreneurs ... colleagues, primarily based in France, and physical locations in Berlin and Paris.We sit within the broader Customer

Support regional and global commercial teams in CRM processes such as customer knowledge, customer management ... Support regional and global commercial teams in CRM processes such as customer knowledge, customer management ... centricity champion networks to support customer centricity initiatives. ... centricity champion networks to support customer centricity initiatives. ... Leverage commercial background to drive customer-centric strategies and solutions.

the customer lifecycle.  ... Position Summary  The Principal Customer Success Manager (CSM) plays a mission-critical role in empowering ... Our focus within Customer Success is to retain and grow, delight, and deliver measurable value across ... The ideal candidate has experience building customer success motions in fast-growing environments and ... Translate customer feedback and emerging needs into prioritized requirements and feature enhancement

, fostering strong relationships to deliver exceptional service and tailored solutions that drive customer ... Capture and share client feedback to help inform service improvements and best practices across the customer ... Help identify and troubleshoot service or usage issues pertaining to membership and license offerings ... Demonstrated ability to support client relationships and contribute to successful service delivery in ... Additional Preferences   Familiarity with software-as-a-service (SaaS) and perpetual licensing models

Description du poste Filière/Métier Sales & Marketing - Sales & Marketing Intitulé du poste CUSTOMER ... JOURNEY OPTIMIZATION MANAGER Contrat CDI Statut Cadre Description de la mission The Customer ... Journey Optimization Manager owns the performance of the customer journey on the website and connected ... for defining and driving concrete improvements to the site journey, ensuring it effectively supports customer ... Key Responsibilities • Own the performance of the site-centric customer journey and related digital touchpoints

Relationship Management: Build positive relationships with internal (, sales) and external (, service ... Multitasking: Manage multiple tasks and projects simultaneously, planning service activities from preparation ... , integrating, and optimizing Scality solutions at customer sites or remotely, depending on customer ... Customer Focus: Listen actively to understand and address customer needs before proposing solutions; ... Customer Liaison: Serves as the primary contact for customer delivery within Scality, ensuring accountability

Join our global team in designing and providing personalised customer experiences at scale. ... Job Overview The Senior Customer Success Manager will be responsible for maximising net retention and ... suite Maximising the value and business impact of Kaisa by establishing customer goals, pain points ... Success Programme to key customer stakeholders and ensuring the ongoing adoption of the Kaisa product ... Success or related field with a proven track record of customer relationship management, commercial

configuration, Prior knowledge on networking, NAS/SAN technologies, service load-balancing, web services ... Ansible / S3, Ability to work in a distributed and diverse team, You understand the full value of a service ... platform, capable of matching customer needs, software design options and hardware requirements and ... You have the ability to transcribe clear and educated feedback on technical issues and customer experience ... locations in the world.Life at Scality is internal motto is : “work hard, play hard, eat well and amaze the customer

We design, manufacture, install, and service wind turbines across the globe.

communicate the information of the files in charge to his hierarchical manager •Monitoring the quality of service ... Job Description The scope of this role is the coordination and execution of customer orders in accordance ... •Trouble shooting to proactively find suitable solutions in time and manner to the customer. ... Responsibilities •Contact with the dedicated customer for instructions / reminder •Processing of agent ... preventive measures •Contact with the warehouse and other subcontractors •Duty to inform and advise the customer

We design, manufacture, install, and service wind turbines across the globe.