5138 customer service English-speaking jobs in France

Excellence (CX) Senior Manager to lead our CX Team within the Customer Relations (CR) department. ... spread across our 5 global offices, 30% working fully remotely.Your Mission We are looking for a Customer ... You are a passionate advocate for excellence with a "customer-first" philosophy  You have a ... will own and drive global quality KPIs, overseeing CRT Quality Standards, Quality Reviews, CSAT, and Customer ... CSAT & Voice of the Customer (VOC): Oversee the redesign of our CSAT tracking experience and VOC reporting

Excellence (CX) Senior Manager to lead our CX Team within the Customer Relations (CR) department. ... spread across our 5 global offices, 30% working fully remotely.Your Mission We are looking for a Customer ... You are a passionate advocate for excellence with a "customer-first" philosophy  You have a ... will own and drive global quality KPIs, overseeing CRT Quality Standards, Quality Reviews, CSAT, and Customer ... CSAT & Voice of the Customer (VOC): Oversee the redesign of our CSAT tracking experience and VOC reporting

to ensure business outcomes are being met through consumption of their purchased solutions & success service ... and grow broad and deep relationships within each customer account, driving a successful customer lifecycle ... Language Requirements: Required: (for internal collaboration and international customer communication ... You are a Customer Success professional who consults with customers to uncover and help achieve their ... Previous Customer Success background preferred especially in managing a book of business with strategic

configuration, Prior knowledge on networking, NAS/SAN technologies, service load-balancing, web services ... Ansible / S3, Ability to work in a distributed and diverse team, You understand the full value of a service ... platform, capable of matching customer needs, software design options and hardware requirements and ... Linux / Kubernetes / Docker / ELK / Redis / MongoDB / SaltStack / Ansible / S3, you care about the customer ... You have the ability to transcribe clear and educated feedback on technical issues and customer experience

Sales -> Med -> Service The Service Department is responsible for the smooth running of our customer ... As such, the team is key to maintaining long-term customer loyalty.  ... Vestas France Service department is in charge of the preventive and curative maintenance of Vestas wind ... turbines installed in France, is looking for a Customer Care Support who will in charge to support the ... Coordinate customer relations on operational matters (state of turbines, latest events, upcoming events

Raise the Bar on Customer Success. ... This is a high impact role at the center of customer value. ... You act as a trusted advisor to senior stakeholders and a strong internal voice for the customer. ... Share best practices globally and help evolve how we operate as a Customer Success organisation. ... Your work directly affects customer retention, expansion, and YOOBIC’s growth across key accounts.

This role focuses on driving operational performance, managing customer relationships, overseeing financial ... delivery, operational efficiency, customer experience, and continuous improvement. • Oversee contracts ... Key Responsibilities Customer and Commercial Support • Act as a senior point of contact for key regional ... passionate about driving operational excellence and want to make a meaningful impact in a fast-moving, customer-focused ... Operational and Performance Management • Execute the regional business plan with a focus on service

Issuing intercompany service invoices for EMEA subsidiaries in respect of accounting and fiscal requirements

Your mission will be to ensure high customer satisfaction by resolving issues efficiently and effectively ... Continuously improve service observability, monitoring, and operational excellence. ... SD-XML) Skim through OUTSCALE Cloud Platform PaaS layer service’s logs and code to identify and resolve customer ... Help service developers Analyze and troubleshoot operational issues in applications deployed in OUTSCALE ... will be responsible for tackling complex troubleshooting from end to end, even by debugging the PaaS service

Deliver high-quality, high-value service projects that help drive the business needs of our Customers ... Leverage internal resources, including Customer Success and Data teams, as needed to ensure the seamless ... Play a key role in shaping and executing relevant service projects aligned with customers' objectives ... Collaborate closely with the Sales and Customer Success teams to identify and secure new services opportunities

Elevate Customer Success with innovative Cloud Technology We're seeking an innovative Customer Success ... You'll be a strategic partner who empowers businesses to revolutionize their customer engagement, ... health dashboards and address potential adoption barriers - Gather and communicate critical customer ... - Create comprehensive best practices documentation and implementation guides - Proactively monitor customer ... business objectives - Design and deliver technical workshops that accelerate technology adoption and customer

optimise system performance, with an eye toward pushing our capabilities forward, getting ahead of customer ... Group Datalayer team within the Digital Business Platforms department, and reporting to the Datalayer Service ... Manager:- You will ensure that the whole stack delivers the expected service with the right SLA.- Working

Customer Relations & Satisfaction Act as the voice of the customer, identifying and addressing any implementation-related ... Maintain and update the Global Service Skill Matrix to ensure team competency. ... Customer-oriented mindset with a strong commitment to satisfaction. ... Reporting to the Director Global Service, the Implementation Manager is responsible for organizing and ... Schedule implementation, involving experts from operations and service departments as needed.

Provide technical guidance and support to Field Service Engineers and customers. ... We design, manufacture, and service the products and solutions that keep the world connected.   ... Identify and assess tooling/PPE/equipment requirements within your Field Service team. ... Liaise with internal procurement for material requirements and assist with service provider selection ... An excellent opportunity for an electrical professional looking to grow within a dynamic service environment

Lead Financial Analyst - Service Business (m/f/d)In this role, you will collaborate with service regions ... financial planning, budgeting, and forecasting for the OH&R product line in close collaboration with service

**Job Description**CDD 6 mois**Missions principales :**Rattaché(e) à votre Manager Service Client Qualité ... vous assurez de la mise en place par nos prestataires des évaluations nécessaires de la qualité de service ... insatisfaction client* Vous préparez et déployez les formations nécessaires à nos collaborateurs du Service ... , formation continue, déploiement de nouveaux process.* Vous assurez l’interface entre la Direction Service ... contribuez activement à l’efficience des équipes et des process, à l’amélioration de la qualité de service

**Job Description**CDD 6 mois**Missions principales :**Rattaché(e) à votre Manager Service Client Qualité ... vous assurez de la mise en place par nos prestataires des évaluations nécessaires de la qualité de service ... insatisfaction client* Vous préparez et déployez les formations nécessaires à nos collaborateurs du Service ... , formation continue, déploiement de nouveaux process.* Vous assurez l’interface entre la Direction Service ... contribuez activement à l’efficience des équipes et des process, à l’amélioration de la qualité de service

understanding of the culture of a fast-paced, commercially oriented technology company • Highly responsive and service-oriented ... and personal customer experiences at scale. ... Goodays (formerly Critizr) is Europe’s leading Customer Experience Management Platform. ... We help companies deliver more human and personal customer experiences every day. ... Our mission is to bring entire organizations together around a single goal: the customer.

understanding of the culture of a fast-paced, commercially oriented technology company • Highly responsive and service-oriented ... and personal customer experiences at scale. ... Goodays (formerly Critizr) is Europe’s leading Customer Experience Management Platform. ... We help companies deliver more human and personal customer experiences every day. ... Our mission is to bring entire organizations together around a single goal: the customer.

Sales/SBU MED /Service Integrating the Service Department of Vestas France, as an Operator or a Service ... Operator / Service technician (M/F), Nord  FR, | Full-Time | ID:  You are interested in electricity ... We design, manufacture, install, and service wind turbines across the globe, and with more than GW of ... of high voltage  Competencies Proactive contact with customers regarding completed and upcoming service ... turbines and use of our systems within condition monitoring and remote control  Maintain an efficient service