Service quality) and secure that all corrective actions are implemented (close the loop with final customer.., improve Customer Experience (CX) along the whole customer journeyFollow up Customer Satisfaction (incl..and support the RT International Markets to deliver this process.Monitor & Secure the Service Quality..experience journey (incl. the service quality)Implement training needs program related to CX for Renault..ExperienceBe the RT International Project Manager for the new tool & process RT ExperienceAct as the owner of Service