As a Manager in the Braze Customer Success Team you will be a player/coach managing a team of CSMs alongside..WHAT YOU'LL DO Be a player/coach, managing a Customer Success pod, including hiring, nurturing..a lead role to ensure excellent customer experience and commercial alignment Guide and support your..renewal, customer expansion and advocacy Partner with Account Executives and Sales Leadership, taking..WHO YOU ARE You are a Customer Success (or related) professional, as an aspiring leader, you inspire