4408 customer service English-speaking jobs in France
Senior Customer Loyalty Program Manager
- Dext
- paris
- July 28
As our Partner Program Director, you'll take ownership of creating a best-in-class Partner Program / Customer ... stakeholders across Sales, Marketing, and Product, you will:Design & implement a structured Partner/ Customer ... SaaS, within the accounting tech spaceProven track record of building and launching partner programs / customer
Customer Success Lead: Scale NRR & CS Operations
- Ezus
- paris
- July 28
a Customer Success Lead, you will own the post-onboarding customer experience, from adoption to retention ... mission is to empower travel agencies to thrive in the digital era As we grow, we are looking for a Customer ... Success Lead to strengthen our operations, drive customer value, and build a high-performing CS team.As ... and performance-driven culture⚙️ 20% – Structuring and scaling CS operationsBuild and improve Customer ... health (usage, adoption, renewals, upsell opportunities)Lead complex situations and escalationsDrive customer
Customer Success Manager
- pony
- bordeaux
- July 28
service, with a strong understanding of customer support operations and service excellence. ... Continuously test and refine how AI handles customer requests. ... and help define what excellent Customer Care looks like at scale. ... Based in Bordeaux, you will lead the Customer Care team as Pony scales across Europe, playing a central ... The Customer Care team of 4 handles over 20,000 tickets per month, supporting users around the clock.
Customer Success Manager
- Getapony
- bordeaux
- July 24
Professional experience: 2+ years of experience in customer service, with a strong understanding of customer ... support operations and service excellence. ... Continuously test and refine how AI handles customer requests. ... and help define what excellent Customer Care looks like at scale. ... Based in Bordeaux, you will lead the Customer Care team as Pony scales across Europe, playing a central
Customer Support Engineer
- Dormont Manufacturing Co
- rousset serre ponçon
- July 24
capital equipment at customer sites.Represents the company to the customer and assumes accountability ... service activities associated with updating, troubleshooting, diagnosing and repairing of highly complex ... never a dull moment with us.Group/DivisionThe KLA Services team headquartered in Milpitas, CA is our service ... organization that consists of Service Sales and Marketing, Spares Supply Chain management, Field Operations ... identify and improve performance; expertise in optics, image processing and motion control with worldwide service
Customer Engineer, APAC Market
- Aircall
- paris
- July 24
About The Role
Customer Engineers (CEs) are the technical drivers of customer success at Aircall. ... Why This Role Matters
Customer Engineers sit at the center of Aircall’s customer experience. ... Customer Orientation
Highly empathetic and outcome‑focused – measures success by customer value, not ... Experience & Background
4–8 years or more in a customer‑facing technical role (Customer Engineer, Technical ... to drive revenue, resolve issues faster, and scale customer‑facing teams.
Customer Experience Product Owner CONSULTING Clichy-Levallois
- Ikatan
- clichy
- July 20
Role SummaryBecome the driving force behind our omnichannel strategy and the guardian of customer satisfaction ... the CX product roadmap in close collaboration with business units.Design & User Stories: Translate customer ... continuously iterate and improve the product.Technical SkillsCustomer Relations: Understanding of digital customer
Customer Success Manager
- AvePoint
- paris
- July 20
satisfaction, customer service, adoption, and retention experience
Excellent written/verbal communication ... success plans for your customers, utilizing net promoter score (NPS) metrics and other customer data ... About the Position:
The Customer Success Manager will be responsible for generating a repeatable strategy ... plans for accounts by creating metrics to support product onboarding, product adoption, as well as customer ... managers to understand the short‑term and long‑term sales strategies to identify key areas to drive customer
Customer Success Manager (CSM)
- Patrowl.io
- paris
- July 20
Your mission is simple: drive customer satisfaction, retention, and growth. ... About the Role
As a Customer Success Manager, you will be the main point of contact for our clients, ... What You’ll Do
Customer Relationship & Success
Act as the primary point of contact for your clients ... existing ARR through account expansion
Anticipate churn risks and proactively address them
Monitor customer ... client feedback and contribute to improving the product roadmap
Collaborate internally to improve the customer
Customer Success Manager
- Reverse Contact
- paris
- July 20
Customer feedback loops become clearer.
The company has a stronger Customer Success foundation. ... Customer retention & churn prevention: Monitor customer health and identify churn risks early, build ... What you’ll own
Customer onboarding & activation: Own onboarding for new customers, understand customer ... Build customer success operations: Help improve internal playbooks and Customer Success processes, contribute ... an exceptional customer experience at scale.
Group Customer Satisfaction Coordinator / Coordinateur de la Satisfaction Clients
- Europcar
- paris
- July 20
Approach: Passionate about customer experience and committed to service excellence* Exceptional Communication ... model and advocate for customer satisfaction* Continuously assess and enhance customer-centric practices ... , ensuring that customer needs and feedback are integrated into all aspects of the business* Monitor ... **About the Role:*** Promote a customer-centric culture throughout the organisation by serving as a role ... whole Group* Represent the Group and assist local counterparts (NPS/Customer Satisfaction champions)
Team Lead Customer Success (CDI – FR/EN)
- Ezus
- paris
- July 20
a Customer Success Lead, you will own the post‑onboarding customer experience, from adoption to retention ... mission is to empower travel agencies to thrive in the digital era As we grow, we are looking for a Customer ... Success Lead to strengthen our operations, drive customer value, and build a high‑performing CS team.As ... and performance‑driven culture⚙️ 20% – Structuring and scaling CS operationsBuild and improve Customer ... health (usage, adoption, renewals, upsell opportunities)Lead complex situations and escalationsDrive customer
Customer Success Manager
- DotProd
- paris
- July 18
drive continuous product and service enhancements. ... Customer Health Monitoring: Monitor customer health through analytics and feedback, staying proactive ... As a Customer Success Manager at Entropia, you'll play a critical role in unlocking the full potential ... Feedback Loop: Serve as the voice of the customer, relaying insights and feedback to internal teams to
Customer Success Manager, France
- Heidi Health Ltd
- paris
- July 15
Customer advocacy: Build executive-level relationships and become the voice of the customer internally ... Track and improve metrics along customer journey like time-to-first-value and early activation. ... What you’ll do:
Own customer outcomes: Be the strategic partner for a portfolio of Heidi’s customers ... The Role
As a Customer Success Manager at Heidi Health, you’ll be the bridge between technology and care ... What We’re Looking For
2+ years in a customer success role at a SaaS company, with proven ability to
Senior Customer Success Manager Enterprise - France m/f/d
- AB Tasty
- paris
- July 13
Act as the voice of the customer internally, contributing to Customer Success strategy, playbooks, and ... empower brands to deliver smarter, faster, and more impactful digital experiences across the entire customer ... Team Composition: You will be part of a France‑based team of 5 Customer Success Managers dedicated to ... What You’ll Bring
Proven experience in Customer Success within a SaaS environment (or related roles) ... Tech Stack & Tools: You will work daily with the VWO/AB Tasty platform and our Customer Success tooling
Account Executive Customer Base Large Enterprise - Retail / Hospitality / Transportation
- Workday
- paris
- July 13
Our Customer Base sales team uses their extensive experience and consultative selling skills to initiate ... Understanding of the strategic competitive landscape of the industry by staying up to date with trends and customer
Customer Success Public Sector
- European SaaS Benchmark
- paris
- July 13
Explore your future career
You will join Malt as a Customer Onboarding & Success manager for the Public ... About you
Strong background in managing complex client relationships, customer experience, and conflict ... Reporting to the VP Customer Onboarding and Success, you will act as a key business partner for our Account
Customer Success Manager, France
- Heidi
- paris
- July 9
Customer advocacy: Build executive‑level relationships and become the voice of the customer internally ... Track and improve metrics along the customer journey like time‑to‑first‑value and early activation. ... What You’ll Do
Own customer outcomes: Be the strategic partner for a portfolio of Heidi’s customers, ... The Role
As a Customer Success Manager at Heidi Health, you’ll be the bridge between technology and care ... What We’re Looking For
2+ years in a customer success role at a SaaS company, with proven ability to
Subscription and Customer Engagement Platform Operations Engineer
- Groupe PSA
- poissy
- June 25
connected services, eligible to their vehicle, be able to: subscribe (free or paid offers), activate the service ... Subscription and Customer Engagement Platform Operations Engineer
Software & Electric and Electronics ... SCEP Platform : “Subscription and Customer Engagement Platform” is the platform dedicated for subscriptions ... corrective actions and verify their effectiveness
Define or use proactive/workaround processes to limit customer
Customer relations manager - NWM
- Natixis NY Branch
- paris
- June 25
Job Description
You join the Sales Department team as a Customer Relations Officer.



























































