4731 customer service English-speaking jobs in France
Senior Staff Customer Engineer – Automotive AI
- Sonatus
- paris
- July 5
Sonatus is seeking a highly motivated, experienced AI Engineer to join our Customer Engineering (CE) ... This position operates in a forward-deployed engineering model, working closely with customer engineering ... direction and drive technical decision‑making in customer‑facing engagements
Experience leading technical ... PoCs, and production‑ready solutions, continuously improving performance based on real‑world data and customer ... integrating, and deploying AI/ML-based solutions in production environments
Proven ability to influence customer
Customer Enablement Manager (Paris, France)
- Figma
- paris
- July 5
Success, Customer Success, Customer Enablement, Account Management, or a relevant customer‑facing role ... As a Customer Enablement Manager, you’ll work directly with some of our largest customers to help them ... Your ability to build strong relationships, connect the dots between product features and customer goals ... Strong product knowledge and a customer‑first, consultative approach to solving challenges and driving ... do at Figma:
Manage the adoption journey for a portfolio of large, strategic customers
Understand customer
Head of Customer Intelligence F/M
- Betclic Group
- bordeaux
- July 5
Service, etc.) ... ENTER THE GAME
As part of the creation of the Customer Intelligence & Trust department, you will play ... knowledge framework, consolidating insights from multiple sources (Data, CRM, UX Research, Customer ... Your mission is to deliver decisive customer and competitive insights that guide product, marketing and ... Drive customer-centric decision-making culture across the organization (“Be the Player” mindset)
Present
Senior Customer Loyalty Program Manager
- Dext
- paris
- July 5
As our Partner Program Director, you'll take ownership of creating a best-in-class Partner Program / Customer ... stakeholders across Sales, Marketing, and Product, you will:Design & implement a structured Partner/ Customer ... SaaS, within the accounting tech spaceProven track record of building and launching partner programs / customer
Customer Success Lead: Scale NRR & CS Operations
- Ezus
- paris
- July 5
a Customer Success Lead, you will own the post-onboarding customer experience, from adoption to retention ... mission is to empower travel agencies to thrive in the digital era As we grow, we are looking for a Customer ... Success Lead to strengthen our operations, drive customer value, and build a high-performing CS team.As ... and performance-driven culture⚙️ 20% – Structuring and scaling CS operationsBuild and improve Customer ... health (usage, adoption, renewals, upsell opportunities)Lead complex situations and escalationsDrive customer
Team Lead, Customer Success - Southern Europe
- Spendesk
- paris
- June 29
Success, Account Management, or similar customer‑facing roles, with a genuine customer‑first mindset ... As Team Lead Customer Success for Southern Europe, you’ll take ownership of a team of 8 CSMs, with real ... decision‑making power and a direct impact on retention and revenue expansion across our customer portfolio ... across the Southern Europe portfolio
Get ahead of churn: proactive customer success methodologies to ... interactions and boost team productivity
Customer‑Centric Operations
Drive satisfaction and retention
Customer Success Engineer
- EngineersOfAI
- paris
- June 25
You’ll work across a variety of customer architectures and use cases, helping teams design performant ... and serving incredible customers like Under Armour, PetSmart, Stripe, Gymshark, and Walgreens.As a Customer ... strong documentation habits, and ongoing knowledge sharing.If you’re excited by the idea of shaping customer ... status reports to customers on a regularly scheduled meetingProactively identify and work with the customer ... and industry practices around search implementation and optimisationWork closely with your account’s Customer
VP Customer Operation
- WeWard SAS
- paris
- June 25
The role requires 8+ years of experience in customer operations, customer experience, support leadership ... Make Customer Experience data‑native
This role is deeply data‑driven. ... About the role
We’re hiring our first Head of Customer Experience, a senior, hands‑on operator who will ... As a Head of Customer Experience, you will be in charge in three operational verticals, defined below ... Once you’ve proven the impact of Customer Experience as a strategic lever, on retention, fraud, NPS,
Senior Customer Success Manager
- BlackLine
- paris
- June 25
Provide feedback to various internal customer teams to improve customer experience. ... Continually communicate BlackLine value to customer through the entire customer journey. ... Deliver on Customer Success program strategy specifically associated with BlackLine onboarded customer ... aligns to the customer corporate goals and objectives and are required to ensure the customer is receiving ... Assist with the provision of customer references.
Customer Success Manager (North America)
- Hexaglobe Group
- rennes
- June 20
Ensure smooth handover from Sales to Customer Success after contract signature; support customer onboarding ... Customer Success Manager – North America (based in Rennes, France)
About BBright
BBright develops high-performance ... Build and maintain strong customer relationships; understand clients’ business goals, challenges, and ... As we expand our footprint in the North-American region, we are looking to hire a Customer Success Manager ... Strong interpersonal and communication skills, customer-oriented, with demonstrated ability to build
Customer Success Manager (CSM)
- Patrowl.io
- paris
- June 20
Your mission is simple: drive customer satisfaction, retention, and growth. ... About the Role
As a Customer Success Manager, you will be the main point of contact for our clients, ... What You’ll Do
Customer Relationship & Success
Act as the primary point of contact for your clients ... existing ARR through account expansion
Anticipate churn risks and proactively address them
Monitor customer ... client feedback and contribute to improving the product roadmap
Collaborate internally to improve the customer
Global Customer Experience Effectiveness Senior Specialist
- American President Lines
- marseille
- June 20
Your Role
The Customer Experience Specialist within the Customer Excellence team supports the Customer ... Additionally, the Specialist provides PMO support to the Customer Excellence team. ... Global Customer Experience Effectiveness Senior Specialist
CEVA Logistics provides global supply chain ... The role manages feedback systems, monitors customer sentiment, escalates critical cases, and ensures ... What You Will Do
CSat / task workflow monitoring
Utilize CRM tools to coordinate and monitor customer
Group Customer Satisfaction Coordinator / Coordinateur de la Satisfaction Clients
- Europcar
- paris
- June 20
Approach: Passionate about customer experience and committed to service excellence* Exceptional Communication ... model and advocate for customer satisfaction* Continuously assess and enhance customer-centric practices ... , ensuring that customer needs and feedback are integrated into all aspects of the business* Monitor ... **About the Role:*** Promote a customer-centric culture throughout the organisation by serving as a role ... whole Group* Represent the Group and assist local counterparts (NPS/Customer Satisfaction champions)
Team Lead Customer Success (CDI – FR/EN)
- Ezus
- paris
- June 20
a Customer Success Lead, you will own the post‑onboarding customer experience, from adoption to retention ... mission is to empower travel agencies to thrive in the digital era As we grow, we are looking for a Customer ... Success Lead to strengthen our operations, drive customer value, and build a high‑performing CS team.As ... and performance‑driven culture⚙️ 20% – Structuring and scaling CS operationsBuild and improve Customer ... health (usage, adoption, renewals, upsell opportunities)Lead complex situations and escalationsDrive customer
Customer Support Engineer- Paris
- Quantum Machines
- paris
- June 20
and service‑oriented mindset.Proven track record in a client‑facing support or success role – Advantage.Proficiency ... Your expertise will help ensure customer success, build strong partnerships, and advance the field of ... You'll be translating emerging capabilities into practical customer applications, with a particular focus ... needs.End-to-End Technical SupportAct as the primary contact for customer inquiries and issues, leading ... requirements into actionable technical solutions.Work closely with the customer to achieve their quantum
Customer Success Manager (M/F) - Paris (Full Remote Europe possible) - Wiremind Cargo
- Wiremind, SAS.
- paris
- June 20
similar enterprise customer‑facing role. ... Today, our customer relationships are managed by the same people who sell and implement our products. ... As our installed base grows, we need a dedicated function that owns customer health, protects revenue ... Your accountabilities:
Customer Relationship Ownership: Primary point of contact and trusted advisor ... You will own our post‑implementation customer relationships — ensuring our airline partners get maximum
Senior Customer Support Engineer
- Prelude
- paris
- June 19
one of Python, JS/TS, or Go fluently enough to follow a stack trace, scan an SDK file, and point a customer ... support function as we scale: runbooks, on‑call rotation, escalation paths, SLAs, internal triage, customer-facing
Security Customer Success Engineer (SCSE) New France - Remote
- Wrike
- rennes
- June 15
Customer Success teams
Fast‑paced environment with multiple concurrent customer engagements and priorities ... between our security organization and our global customer base. ... Security Customer Success Engineer (SCSE)
France - Remote
Wrike is the most powerful work management ... This role requires strong collaboration, responsiveness, and a customer‑first mindset. ... About the Role
Wrike is looking for a Security Customer Success Engineer (SCSE) to serve as the key link
Security Customer Success Engineer (SCSE)
- Wrike
- paris
- June 15
Customer Success teams
Fast-paced environment with multiple concurrent customer engagements and priorities ... between our security organization and our global customer base. ... This role requires strong collaboration, responsiveness, and a customer-first mindset. ... About the Role
Wrike is looking for a Security Customer Success Engineer (SCSE) to serve as the key link ... In this role, you will act as the primary technical security advisor for the Sales and Customer Success
Product Manager, EMEA Security Service
- YDU JC Air Cond & Ref Inc.- Dubai
- carquefou
- June 20
Participates in problem-solving, kaizen, and VSM events* Represents regional field and customer voice ... and managing region-specific service products using the Rapid Closed Loop (RCLP) new service design process ... growth and margin expansion* Delivers on-performance new service introduction (NSI)* Improves service ... Operationalizes service platforms from global team* Builds and launches region‐specific service offerings ... management, service operations, service commercial enablement, or product lifecycle management* Proven




























































