4641 customer service English-speaking jobs in France

  • Riot
  • paris
  • July 20
As Customer Success Manager, you support our clients in getting the most value out of our products. ... Collect and share customer feedback and expansion signals, contributing directly to product evolution ... Prepare and lead customer interactions (onboarding calls, follow‑ups, business check‑ins), with a pragmatic ... drive expansion opportunities (upsell and cross‑sell) within your portfolio by deeply understanding customer ... with internal teams (Sales, Product, Marketing) to support expansion motions and improve the overall customer
  • DotProd
  • paris
  • July 18
drive continuous product and service enhancements. ... Customer Health Monitoring: Monitor customer health through analytics and feedback, staying proactive ... As a Customer Success Manager at Entropia, you'll play a critical role in unlocking the full potential ... Feedback Loop: Serve as the voice of the customer, relaying insights and feedback to internal teams to
  • Figma
  • paris
  • July 15
Success, Customer Success, Customer Enablement, Account Management, or a relevant customer‑facing role ... As a Customer Enablement Manager, you’ll work directly with some of our largest customers to help them ... Your ability to build strong relationships, connect the dots between product features and customer goals ... Strong product knowledge and a customer‑first, consultative approach to solving challenges and driving ... do at Figma: Manage the adoption journey for a portfolio of large, strategic customers Understand customer
  • CEVA Logistics
  • marseille
  • July 15
YOUR ROLE The Customer Experience specialist within Customer Excellence team will support Customer Experience ... The Customer Experience specialist will have also a PMO scope to support Customer Excellence team. ... This role involves managing, feedback systems, monitoring customer sentiment, escalating critical cases ... CSat / task workflow monitoring Utilize customer relationship management (CRM) tools in coordinating ... and monitoring customer experience CSat reporting and dashboard CSat: analyze and categorize incoming
  • Wrike
  • paris
  • July 15
Customer Success teams Fast-paced environment with multiple concurrent customer engagements and priorities ... between our security organization and our global customer base. ... This role requires strong collaboration, responsiveness, and a customer-first mindset. ... About the Role Wrike is looking for a Security Customer Success Engineer (SCSE) to serve as the key link ... In this role, you will act as the primary technical security advisor for the Sales and Customer Success
  • Workday
  • paris
  • July 13
Our Customer Base sales team uses their extensive experience and consultative selling skills to initiate ... Understanding of the strategic competitive landscape of the industry by staying up to date with trends and customer
  • AB Tasty
  • paris
  • July 13
Act as the voice of the customer internally, contributing to Customer Success strategy, playbooks, and ... empower brands to deliver smarter, faster, and more impactful digital experiences across the entire customer ... Team Composition: You will be part of a France‑based team of 5 Customer Success Managers dedicated to ... What You’ll Bring Proven experience in Customer Success within a SaaS environment (or related roles) ... Tech Stack & Tools: You will work daily with the VWO/AB Tasty platform and our Customer Success tooling
  • European SaaS Benchmark
  • paris
  • July 13
Explore your future career You will join Malt as a Customer Onboarding & Success manager for the Public ... About you Strong background in managing complex client relationships, customer experience, and conflict ... Reporting to the VP Customer Onboarding and Success, you will act as a key business partner for our Account
  • Heidi
  • paris
  • July 9
Customer advocacy: Build executive‑level relationships and become the voice of the customer internally ... Track and improve metrics along the customer journey like time‑to‑first‑value and early activation. ... What You’ll Do Own customer outcomes: Be the strategic partner for a portfolio of Heidi’s customers, ... The Role As a Customer Success Manager at Heidi Health, you’ll be the bridge between technology and care ... What We’re Looking For 2+ years in a customer success role at a SaaS company, with proven ability to
  • TrendAI
  • paris
  • July 9
Position Overview As a Customer Success Technical Advisor (CSTA), you are the strategic technical linchpin ... Success Planning: Contribute technical milestones to the broader Customer Success Plan, ensuring a clear ... Cross-Functional Orchestration: Serve as the regional liaison between the customer and internal Product
  • Pivot Edinburgh
  • paris
  • July 8
You have a proven track record of managing support operations and improving customer service processes ... This is not basic customer support. ... Working hand‑in‑hand with the Customer Success Lead and the Customer Operations managers, you’ll be fundamental ... Requirements You have at least 4 years of experience in customer success, customer support, or a related ... in ensuring customer satisfaction, our north star KPI at Pivot.
  • Loft Orbital
  • toulouse
  • July 5
We integrate, launch, and operate spacecraft, offering end-to-end missions as a service across Earth ... Customer Delivery Engineers (CDEs) own the end-to-end deployment and execution of customer satellite ... Customer Delivery Engineers (CDEs) own the end-to-end deployment and execution of customer satellite ... You will sit at the intersection of satellite operations, customer engineering, software development, ... About this role Serve as the primary technical interface for customer missions, aligning on objectives
  • Malt
  • paris
  • July 5
Explore your future career As part of the Operations Division, you will join the Customer Onboarding ... Operations and Product teams to deploy automated solutions About You 🧑🚀 Experience: Background in Customer
  • Ezus
  • paris
  • July 5
a Customer Success Lead, you will own the post-onboarding customer experience, from adoption to retention ... mission is to empower travel agencies to thrive in the digital era As we grow, we are looking for a Customer ... Success Lead to strengthen our operations, drive customer value, and build a high-performing CS team.As ... and performance-driven culture⚙️ 20% – Structuring and scaling CS operationsBuild and improve Customer ... health (usage, adoption, renewals, upsell opportunities)Lead complex situations and escalationsDrive customer
  • Figma
  • paris
  • July 5
Success, Customer Success, Customer Enablement, Account Management or a relevant customer‑facing role ... As a Customer Enablement Manager, you’ll work directly with some of our largest customers to help them ... Your ability to build strong relationships, connect the dots between product features and customer goals ... Strong product knowledge and a customer‑first, consultative approach to solving challenges and driving ... do at Figma: Manage the adoption journey for a portfolio of large, strategic customers Understand customer
  • Sonatus
  • paris
  • July 5
direction and drive technical decision‑making in customer‑facing engagementsExperience leading technical ... change across the industry.Sonatus is seeking a highly motivated, experienced AI Engineer to join our Customer ... systems and data.This position operates in a forward‑deployed engineering model, working closely with customer ... PoCs, and production‑ready solutions, continuously improving performance based on real‑world data and customer ... integrating, and deploying AI/ML‑based solutions in production environmentsProven ability to influence customer
  • Dext
  • paris
  • July 5
As our Partner Program Director, you'll take ownership of creating a best-in-class Partner Program / Customer ... stakeholders across Sales, Marketing, and Product, you will:Design & implement a structured Partner/ Customer ... SaaS, within the accounting tech spaceProven track record of building and launching partner programs / customer
  • BBright SAS
  • rennes
  • July 5
Customer Success Manager – North America (based in Rennes, France)About BBrightBBright develops high-performance ... As we expand our footprint in the North-American region, we are looking to hire a Customer Success Manager ... base.Strong interpersonal and communication skills, customer-oriented, with demonstrated ability to ... Success after contract signature; support customer onboarding, training and integration phases.Proactively ... customers in North America, from onboarding to long-term support and success.Build and maintain strong customer
  • Groupe PSA
  • poissy
  • June 25
connected services, eligible to their vehicle, be able to: subscribe (free or paid offers), activate the service ... Subscription and Customer Engagement Platform Operations Engineer Software & Electric and Electronics ... SCEP Platform : “Subscription and Customer Engagement Platform” is the platform dedicated for subscriptions ... corrective actions and verify their effectiveness Define or use proactive/workaround processes to limit customer
  • EngineersOfAI
  • paris
  • June 25
You’ll work across a variety of customer architectures and use cases, helping teams design performant ... and serving incredible customers like Under Armour, PetSmart, Stripe, Gymshark, and Walgreens.As a Customer ... strong documentation habits, and ongoing knowledge sharing.If you’re excited by the idea of shaping customer ... status reports to customers on a regularly scheduled meetingProactively identify and work with the customer ... and industry practices around search implementation and optimisationWork closely with your account’s Customer
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