4467 customer service English-speaking jobs in France

Familiarity with ITIL, SaaS service management, or enterprise governance frameworks. ... marital status, familial status, national origin, ancestry, age, disability, veteran status, military service ... , application for military service, genetic information, receipt of free medical care, or any other characteristic ... Customer Environment Modernization Oversee initiatives focused on upgrading outdated customer environments ... Customer Engagement & Communication Develop executive-level customer engagement strategies around technical

, and competition analysis (lead by PMS).Lead and manage Material registrations at customer (planning ... application support.Proven experience in OEM technical interactions and customer project management ... and flawless industrial implementation.The main missions of the role are:Lead Technical Deployment on Customer ... & scientifical know-how, propose material solution.Participate or pilot technical review linked to customer ... to acquisition radar.Support Market DevelopmentAct as the technical ambassador of Materi’Act at the customer

with defined service levels. ... Proficiency with IT service management tools as defined or agreed by the CA. ... Provide second-level support by analysing and resolving incidents, problems and service requests in accordance ... Qualifications Excellent understanding of ITIL service management processes, including Incident, Problem ... runbooks and knowledge-base articles, and support knowledge transfer and handover activities to guarantee service

Customer Service & Cross-Functional Collaboration: Understand customer requirements, manage the end-to-end ... Collaborate with internal teams and external partners to ensure smooth operations and a positive customer ... service cycle, and support the resolution of complaints and claims. ... Help strengthen operational capabilities and promote a service-oriented culture. ... Operational Monitoring & Improvement: Monitor key metrics such as cost, efficiency, service quality,

They provide high-level technical support to Service Managers on complex incidents. ... Managers on complex operational topics Participate in service definition and continuous improvement ... understanding Information Technology Infrastructure Library (ITIL): Integration in a service approach ... A key part of the role is also to drive service innovation and animate a product community to communicate ... Managers in controlling managed service provider activities, particularly on complex tickets and critical

We are the only full-service, end-to-end shared service organization in the industry, enabling Groupe ... We are the only full-service, end-to-end shared service organization in the industry, enabling Groupe ... Formed in 1998 as a small team to service a few Publicis Groupe firms, Publicis Re:Sources has grown ... Advanced expertise in Power BI Desktop, Power BI Service, semantic models, DAX and performance optimization ... Partner with Data teams to clarify source systems, transformation logic, data ownership and service expectations

France.This is a dedicated strategic named account role focused on a single Tier 1 telecommunications customer ... Telecommunications, you will:Own the commercial relationship for a strategic Tier 1 telecommunications customer ... contract closure.Coordinate internal resources, including Systems Engineering, Professional Services, Customer ... Success, Product Management, Marketing, and Executive Leadership, to deliver successful customer outcomes.Lead ... share.Drive direct sales of Fortinet's cybersecurity portfolio across multiple business units within the customer

Business or a related field, or equivalent experienceProfessional English language proficiency for customer ... our Managed Service Provider ecosystem. ... We are seeking an Account Executive, Managed Service Providers (MSP) to drive strategic growth across ... Providers, Service Providers, Hosting Providers, or Channel Partners.Demonstrated success exceeding ... relationships with MSP partners, driving revenue growth through partner-led sales motions, and helping service

Account Manager – Strategic Service Provider Join Fortinet, a global leader in cybersecurity, and take ... professional with recent experience selling directly to a major French telecommunications operator or Tier 1 Service ... Recent experience selling directly to a major French telecommunications operator or Tier 1 Service Provider ... recent, hands-on experience selling directly into a major French telecommunications operator or Tier 1 Service ... Work with channel partners where appropriate to support customer opportunities.

Develop and implement service delivery plans. ... Analyze data to improve service efficiency. ... The Role: The Planner – Group Managed Services will be responsible for coordinating and optimizing service ... Team Structure: You will work closely with project managers, service delivery teams, and senior management

quality, technical service, or complaint handling within an industrial setting. ... Customer Claims Handling Specialist (f/h) Req ID: 50415 Job Location: Annemasse, FR Employment Type: ... As our new Customer Claims Handling Specialist, you will be the customer’s trusted advocate, serving ... Excellent organizational skills, with a proven ability to manage multiple cases, deadlines, and customer ... What You’ll Be Doing Take full ownership of customer claims from the initial report to the final resolution

Enable teams to manage demand, delivery, service operations, and documentation effectively. ... Provide operational support, configuration, and continuous improvement of Jira, Confluence, and Jira Service ... Agile, and Portfolio Management practices Key Responsibilities Administer Jira, Confluence, and Jira Service

of contact for AMS service providers for assigned application scope. ... Define and track service improvement plans (SIPs) and ensure measurable outcomes. ... Experience with service management tools (e.g., ServiceNow) and reporting/metrics. ... Identify and deliver cost optimization opportunities while maintaining service quality. ... , and Product Teams to reduce friction and improve time‑to‑resolution across the service chain.

What Will Make You Successful A passion for operations and customer service. ... Contribute to projects aimed at improving service quality, efficiency, and customer experience. ... You will act as the key interface between customers, internal teams, service providers, and external ... Build strong customer relationships and contribute to customer satisfaction and retention. ... Manage Customer Operations Act as the primary point of contact for assigned customer accounts.

our world-class Food & Beverage team, youll provide expert wine recommendations, execute impeccable service ... In this elevated role, youll be responsible for: Delivering outstanding wine service and guest engagement ... education and crew development Driving beverage revenue opportunities Upholding Silverseas renowned luxury service

In this role, you will provide outstanding personal service to our high-profile clients while traveling ... Your duties will encompass everything from managing travel logistics to delivering personalized service ... Maintain a high standard of presentation and service, representing the company’s values and dedication ... Provide exemplary butler service, including meal preparation, dining arrangements, and personal shopping

Customer Relationship & Retention Act as the technical reference on site Build trusted relationships ... maintenance contracts and recurring revenue models, in order to optimize equipment performance and enhance customer ... optimal equipment operation Support the transition to planned maintenance models Ensure a high level of customer ... offerings Support the improvement of Service practices 5. ... Service Engineer Location : Wasquehal, Nord, France About Us Want to work in a dynamic company with

A position is currently open within the Customer Success team. ... At the same time, every customer benefits from structured, personalized support. ... Each customer benefits from a dedicated two-person team, combining business and project expertise, with ... skillsYou have at least 5 years of experience managing enterprise client portfolios in B2B SaaS, as a Customer ... processHR screen, video (45 min) with Lousia, Talent AcquisitionManager interview (1 hour) with Olivia, Customer

mission at WesTech is to help communities thrive by delivering high-quality water solutions with superior service ... Work in conjunction with BDMs and DSMs to engage in direct customer contact, coordinating direct customer ... be part of our collegial and collaborative teams in engineering, design, project management, field service ... Review proposals to ensure alignment with customer needs and company standards. ... Provide CRM input and data for customer interactions and manage proposal deliverables.

Ensure alignment with the Common Service Data Model (CSDM). ... Data Governance & Service Modeling Promote best practices for data quality and stewardship. ... : Incident Management Problem Management Change Management Request Management Knowledge Management Service ... Support and drive adoption of the CSDM framework to ensure consistent service modeling and data usage ... Collaboration & Continuous Improvement Partner with Infrastructure, Cloud, Security, and DevOps teams to align service