5612 customer service English-speaking jobs in France

What You Will Do We are seeking an experienced and proactive Cybersecurity Customer Success Manager to ... companies and leading MSSPs in EMEA and NA (Equans, Nomios, Globalconnect, Almond) We’re looking for a Customer ... technical troubleshooting or process optimization Work closely with Product & Engineering, sharing customer ... communication skills, experience in the field of cybersecurity, and a track record of driving adoption and customer ... account growth Drive renewals, making sure customers are so happy they never want to leave Build scalable customer

Your Role The Customer Experience Specialist within the Customer Excellence team supports the Customer ... Additionally, the Specialist provides PMO support to the Customer Excellence team. ... Global Customer Experience Effectiveness Senior Specialist CEVA Logistics provides global supply chain ... The role manages feedback systems, monitors customer sentiment, escalates critical cases, and ensures ... What You Will Do CSat / task workflow monitoring Utilize CRM tools to coordinate and monitor customer

partnerships — ensuring our clients not only succeed on our platform but expand with us.As a Customer ... with key decision‑makers — from operational users to CFO‑level stakeholders.Serve as the voice of the customer ... AccountsIdentify upsell and cross‑sell opportunities by aligning Payflows’ capabilities with evolving customer ... experience.Who You AreYou have 2–5 years of experience in Customer Success, Account Management, or Consulting ... onboarding to QBRs.Strong analytical mindset — able to interpret data and make decisions that improve customer

a Customer Success Lead, you will own the post‑onboarding customer experience, from adoption to retention ... mission is to empower travel agencies to thrive in the digital era As we grow, we are looking for a Customer ... Success Lead to strengthen our operations, drive customer value, and build a high‑performing CS team.As ... and performance‑driven culture⚙️ 20% – Structuring and scaling CS operationsBuild and improve Customer ... health (usage, adoption, renewals, upsell opportunities)Lead complex situations and escalationsDrive customer

Provide valuable and timely customer insights to internal product and account teams. ... Through improving customer satisfaction and adoption, they create conditions for successful renewals ... What You'll Be Doing Proactively seeks opportunities to build and enhance value for the customer and ... Role Summary Customer Success Managers (CSMs) are trusted advisors to their client base, combining relationship ... , maintain and bring to bear positive relationships with business decision makers and users to gain customer

Your mission is simple: drive customer satisfaction, retention, and growth. ... About the Role As a Customer Success Manager, you will be the main point of contact for our clients, ... What You’ll Do Customer Relationship & Success Act as the primary point of contact for your clients ... existing ARR through account expansion Anticipate churn risks and proactively address them Monitor customer ... client feedback and contribute to improving the product roadmap Collaborate internally to improve the customer

similar enterprise customer‑facing role. ... Today, our customer relationships are managed by the same people who sell and implement our products. ... As our installed base grows, we need a dedicated function that owns customer health, protects revenue ... Your accountabilities: Customer Relationship Ownership: Primary point of contact and trusted advisor ... You will own our post‑implementation customer relationships — ensuring our airline partners get maximum

feedback to contribute to continuous improvement of the product or service; Propose process improvements ... feedback: Post-event NPS (linked to the provider for each event) Naboo NPS (quarterly, related to AM service ... (Hard Skills)Proficiency with CRM tools (ex : HubSpot, Minari, BO)Good knowledge of Naboo’s product/service ... The Customer Success Representative is responsible for identifying, qualifying, and initiating business ... and its technical environmentStrong data analysis and reporting skills to measure customer satisfaction

OverviewA multi-specialist player in digital transformation, business consulting and technology consulting, Audensiel supports its clients in all sectors of activity in France and internationally in the following areas:Digital: digital transformation projects, from project management using the Agile method through AMOA and application development to acceptance/testing.

Customer Success teams Fast‑paced environment with multiple concurrent customer engagements and priorities ... between our security organization and our global customer base. ... Security Customer Success Engineer (SCSE) France - Remote Wrike is the most powerful work management ... This role requires strong collaboration, responsiveness, and a customer‑first mindset. ... About the Role Wrike is looking for a Security Customer Success Engineer (SCSE) to serve as the key link

Explore your future career You will join Malt as a Customer Onboarding & Success manager for the Public ... About you Strong background in managing complex client relationships, customer experience, and conflict ... Reporting to the VP Customer Onboarding and Success, you will act as a key business partner for our Account

collect/synthesize customer feedback (Voice of Customer) to identify feature gaps. ... Act as the internal advocate for customer needs. ... , reporting to the Director of Customer Success and Project Management. ... About the role As a Customer Success Manager (CSM), you will be the primary strategic partner for our ... The Senior Customer Success is a key architect in the success of our most strategic client engagements

Customer Success teams Fast-paced environment with multiple concurrent customer engagements and priorities ... between our security organization and our global customer base. ... This role requires strong collaboration, responsiveness, and a customer-first mindset. ... About the Role Wrike is looking for a Security Customer Success Engineer (SCSE) to serve as the key link ... In this role, you will act as the primary technical security advisor for the Sales and Customer Success

Join our global team in designing and providing personalised customer experiences at scale. ... Job Overview The Senior Customer Success Manager will be responsible for maximising net retention and ... suite Maximising the value and business impact of Kaisa by establishing customer goals, pain points ... Success Programme to key customer stakeholders and ensuring the ongoing adoption of the Kaisa product ... and KPI’s and working with them to continuously optimise these Building and developing strong customer

Job Description You join the Sales Department team as a Customer Relations Officer.

connected services, eligible to their vehicle, be able to: subscribe (free or paid offers), activate the service ... Subscription and Customer Engagement Platform Operations Engineer Software & Electric and Electronics ... SCEP Platform : “Subscription and Customer Engagement Platform” is the platform dedicated for subscriptions ... corrective actions and verify their effectiveness Define or use proactive/workaround processes to limit customer

You’ll work across a variety of customer architectures and use cases, helping teams design performant ... and serving incredible customers like Under Armour, PetSmart, Stripe, Gymshark, and Walgreens.As a Customer ... strong documentation habits, and ongoing knowledge sharing.If you’re excited by the idea of shaping customer ... status reports to customers on a regularly scheduled meetingProactively identify and work with the customer ... and industry practices around search implementation and optimisationWork closely with your account’s Customer

providers) stakeholders Multitasking: Manage multiple tasks and projects simultaneously, planning service ... Relationship Management: Build positive relationships with internal (e.g., sales) and external (e.g., service ... obligations Customer Focus: Listen actively to understand and address customer needs before proposing ... interactions and project delivery Customer Liaison: Serves as the primary contact for customer delivery ... environments) What the job involves Reporting to: Team Manager The Customer Solutions Engineer (CSE

footprint across Asia, Europe, and the USA, we are seeking high-caliber professionals to join us as Customer

Customer‑Centric Approach: Passion for delivering exceptional customer experiences and ensuring customer ... Job Title: Customer Success Lead– Biotech Solutions As a Customer Success Lead, you’ll be the key driver ... of customer satisfaction and retention. ... Role Overview We are seeking a Customer Success Lead to oversee customer relationships and ensure the ... Customer Advocacy: Serve as the voice of the customer internally, ensuring their needs and feedback are