4994 customer service English-speaking jobs in France

  • Guidewire Software
  • paris
  • June 1
Customer Success Senior Manager The Customer Success Manager is accountable for continuity and successful ... Ensure visibility of program and customer health both internally and with customer teams Account management ... execution of all stages of the customer journey. ... and customer advocate to facilitate feedback and influence on Guidewire products and services Provide ... that our customers will see their Success Manager as a trusted advisor and true partner – encouraging customer
  • Mangopay UK Limited
  • paris
  • June 1
funds, splits money between the various parties in the funds flow, and ultimately manages the payout to service ... As we enter a new stage of growth, we are looking for an experienced Customer Success Manager to own ... product direction, and collaborating with stakeholders across the business to ensure customer insights ... experience Who You Are: Required: 5+ years of experience in Customer Success, Account Management or ... You will play a key role in representing the voice of the customer internally—sharing feedback, influencing
  • Datadog
  • paris
  • June 1
As a Customer Data Scientist at Datadog, you will partner directly with customers to help them design ... Working cross‑functionally with Sales, Product, and Engineering, you’ll play a key role in both customer ... This role is ideal for someone with deep experience in applied experimentation who thrives in customer-facing ... design and interpretation across product, marketing, pricing, and AI‑driven use cases Enable long‑term customer ... into product improvements and roadmap input Partner with Sales and Solutions teams to navigate complex customer
  • Audensiel
  • strasbourg
  • June 1
Ensure compliance with contractual obligations.Motivate the teams around the service to render to our ... Service Team Leader in the consolidation of the team schedules.Implement and ensure the proper application ... the applicable penalties.Minimum Requirements:A bachelor’s degree in computer science, science, or customer ... monitoring of systems already deployed.Work closely with the Insurance Manager, Technical Coordinator, and Customer ... relationship with clients to achieve ongoing client satisfaction.Monitor actions to be implemented following customer
  • DataDome
  • paris
  • June 1
Senior Customer Success Manager EMEA, you will : Act as the primary business owner of the customer relationship ... Customer Success Manager, you’ll partner with the world’s largest enterprises to drive measurable impact ... /or SaaS environments is a plus Strong business acumen with the ability to connect customer goals to ... Driving measurable customer outcomes such as increased product adoption, demonstrable ROI, and strong ... It would be great if... 5+ years in a Customer Success Management role Experience in cybersecurity and
  • Nosto
  • paris
  • June 1
persuasive writing, and presenting Ability to challenge clients' assumptions while maintaining absolute service-mindedness ... Joining us as a Senior Customer Success Manager means helping retailers harness autonomous AI to deliver ... As a Senior Customer Success Manager, you will liaise with Sales, Partnerships, Regional Marketing and ... and internal processes Create customer heroes & advocates, and work proactively with marketing to tell ... their story Requirements - what we expect from you: 3-5 years of experience in a customer experience
  • Powell Software
  • paris
  • June 1
A strategic role at the heart of Customer Success What if these words resonate with you: Impact, Love ... At Powell, we are looking for a Senior Customer Success Manager - Enterprise, able to support our most ... You are a direct lever for growth and customer influence, working closely as a key partner to your KAM ... Influence product & strategy structure and prioritize customer feedback collaborate with Product teams ... mission You will manage a portfolio of Enterprise accounts across EMEA, with a clear objective: maximize customer
  • Kaisa Technologies AB
  • paris
  • June 1
Join our global team in designing and providing personalised customer experiences at scale. ... Job Overview The Senior Customer Success Manager will be responsible for maximising net retention and ... suite Maximising the value and business impact of Kaisa by establishing customer goals, pain points ... Success Programme to key customer stakeholders and ensuring the ongoing adoption of the Kaisa product ... and KPI’s and working with them to continuously optimise these Building and developing strong customer
  • Betclic Group
  • bordeaux
  • June 1
Service, etc.) ... ENTER THE GAME As part of the creation of the Customer Intelligence & Trust department, you will play ... knowledge framework, consolidating insights from multiple sources (Data, CRM, UX Research, Customer ... Your mission is to deliver decisive customer and competitive insights that guide product, marketing and ... Drive customer-centric decision-making culture across the organization (“Be the Player” mindset) Present
  • Ram Pro Construction
  • France
  • May 30
for a proactive and customer-focused Customer Success Manager to help our clients achieve success with ... We're Hiring: Customer Success Manager Remote (France) Full-Time Level: Junior / Mid-Level We're looking ... This role is ideal for someone who enjoys building long-term relationships, solving customer challenges ... goals and needs • Monitor customer health metrics and proactively reduce churn risk • Provide training ... clients and ensure smooth adoption of products/services • Build strong relationships to understand customer
  • Malt
  • paris
  • May 27
Explore your future career As part of the Operations Division, you will join the Customer Onboarding ... About you Experience: You have a background in Customer Experience Management, Operations, or Account
  • Kong
  • paris
  • May 27
Manage customer accounts with Kong’s customer maturity model framework. ... About The Role As a member of the Customer Success team, you will act as a champion for Kong customers ... In this role, you will have the opportunity to interface with everyone in the customer environment, from ... Effectively manage the tracking and resolution of customer escalations on behalf of products and services ... attention to detail and delivering results across multiple initiatives, such as driving expansion, customer
  • CEVA Logistics
  • courbevoie
  • May 26
YOUR ROLEThe Customer Experience specialist within the Customer Excellence team will support the Customer ... The Customer Experience specialist will also have a PMO scope to support the Customer Excellence team.WHAT ... This role involves managing feedback systems, monitoring customer sentiment, escalating critical cases ... relationship management (CRM) tools in coordinating and monitoring customer experienceCSat reporting ... of importance the main areas of accountability of the role :CSat / task workflow monitoringUtilize customer
  • Hard Yaka
  • paris
  • May 21
Coordinate Customer Escalations with Structure and Calm A small number of customer issues will require ... Customer Success, Support, or Implementation. ... to drive revenue, resolve issues faster, and scale customer-facing teams. ... Aircall is a unicorn, AI-powered customer communications platform used by 22,000+ companies worldwide ... Proficient with CRMs, onboarding tools, customer success platforms, and webinar tools.
  • Natixis NY Branch
  • paris
  • May 16
Job Description You join the Sales Department team as a Customer Relations Officer.
  • Groupe PSA
  • poissy
  • May 16
connected services, eligible to their vehicle, be able to: subscribe (free or paid offers), activate the service ... Subscription and Customer Engagement Platform Operations Engineer Software & Electric and Electronics ... SCEP Platform : “Subscription and Customer Engagement Platform” is the platform dedicated for subscriptions ... corrective actions and verify their effectiveness Define or use proactive/workaround processes to limit customer
  • SIMPLEX Recruitment
  • France
  • May 12
Individual tasks: Management of customer orders for the sales region with the support from Customer Service ... Thereby, he/she co-operates with the relevant colleagues in the Customer Service Centre. ... Overview and successful completion of customer orders. ... Identification of individual customers' requirements (e.g. customer visits). ... Operative planning (e.g. customer visits and appointments). Operative Reporting (e.g.
  • Dassault Systèmes
  • Vélizy-Villacoublay
  • May 12
Manage cloud environment and other service access deployments and modifications. ... Manage Non-Technical Service Requests (NTSRs) by prioritizing and dispatching requests, analyzing issues ... keys, both on-premise and Cloud, in Order and key activation and delivery tools, in accordance with customer ... Monitor and scale Fulfillment Management activities by delegating to Shared Service Centers through training ... Communicate effectively Leading Others Solving Problems Priorities Requests Organizational Resilience Customer
  • Amorino
  • Toulouse
  • June 6
service Implements actions to engage customers Manages and optimise inventory, supervises stocktaking ... supervises and continuously trains the staff on the values and standards of Amorino Ensures the quality of customer ... retail and food experience is a must Communication and team spirit are essential skills as well as customer-focused
  • Amorino
  • Briançon
  • June 6
service Implements actions to engage customers Manages and optimise inventory, supervises stocktaking ... supervises and continuously trains the staff on the values and standards of Amorino Ensures the quality of customer ... retail and food experience is a must Communication and team spirit are essential skills as well as customer-focused
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