5612 customer service English-speaking jobs in France
Customer Success Manager - Cybersecurity
- Qevlar AI
- paris
- June 20
What You Will Do
We are seeking an experienced and proactive Cybersecurity Customer Success Manager to ... companies and leading MSSPs in EMEA and NA (Equans, Nomios, Globalconnect, Almond)
We’re looking for a Customer ... technical troubleshooting or process optimization
Work closely with Product & Engineering, sharing customer ... communication skills, experience in the field of cybersecurity, and a track record of driving adoption and customer ... account growth
Drive renewals, making sure customers are so happy they never want to leave
Build scalable customer
Global Customer Experience Effectiveness Senior Specialist
- American President Lines
- marseille
- June 20
Your Role
The Customer Experience Specialist within the Customer Excellence team supports the Customer ... Additionally, the Specialist provides PMO support to the Customer Excellence team. ... Global Customer Experience Effectiveness Senior Specialist
CEVA Logistics provides global supply chain ... The role manages feedback systems, monitors customer sentiment, escalates critical cases, and ensures ... What You Will Do
CSat / task workflow monitoring
Utilize CRM tools to coordinate and monitor customer
Customer Success Manager
- Payflows
- paris
- June 20
partnerships — ensuring our clients not only succeed on our platform but expand with us.As a Customer ... with key decision‑makers — from operational users to CFO‑level stakeholders.Serve as the voice of the customer ... AccountsIdentify upsell and cross‑sell opportunities by aligning Payflows’ capabilities with evolving customer ... experience.Who You AreYou have 2–5 years of experience in Customer Success, Account Management, or Consulting ... onboarding to QBRs.Strong analytical mindset — able to interpret data and make decisions that improve customer
Team Lead Customer Success (CDI – FR/EN)
- Ezus
- paris
- June 20
a Customer Success Lead, you will own the post‑onboarding customer experience, from adoption to retention ... mission is to empower travel agencies to thrive in the digital era As we grow, we are looking for a Customer ... Success Lead to strengthen our operations, drive customer value, and build a high‑performing CS team.As ... and performance‑driven culture⚙️ 20% – Structuring and scaling CS operationsBuild and improve Customer ... health (usage, adoption, renewals, upsell opportunities)Lead complex situations and escalationsDrive customer
Customer Success Manager
- LSEG
- paris
- June 20
Provide valuable and timely customer insights to internal product and account teams. ... Through improving customer satisfaction and adoption, they create conditions for successful renewals ... What You'll Be Doing
Proactively seeks opportunities to build and enhance value for the customer and ... Role Summary
Customer Success Managers (CSMs) are trusted advisors to their client base, combining relationship ... , maintain and bring to bear positive relationships with business decision makers and users to gain customer
Customer Success Manager (CSM)
- Patrowl.io
- paris
- June 20
Your mission is simple: drive customer satisfaction, retention, and growth. ... About the Role
As a Customer Success Manager, you will be the main point of contact for our clients, ... What You’ll Do
Customer Relationship & Success
Act as the primary point of contact for your clients ... existing ARR through account expansion
Anticipate churn risks and proactively address them
Monitor customer ... client feedback and contribute to improving the product roadmap
Collaborate internally to improve the customer
Customer Success Manager (M/F) - Paris (Full Remote Europe possible) - Wiremind Cargo
- Wiremind, SAS.
- paris
- June 20
similar enterprise customer‑facing role. ... Today, our customer relationships are managed by the same people who sell and implement our products. ... As our installed base grows, we need a dedicated function that owns customer health, protects revenue ... Your accountabilities:
Customer Relationship Ownership: Primary point of contact and trusted advisor ... You will own our post‑implementation customer relationships — ensuring our airline partners get maximum
CSR (Customer Success Representative) Germany
- Naboo.app
- paris
- June 20
feedback to contribute to continuous improvement of the product or service; Propose process improvements ... feedback: Post-event NPS (linked to the provider for each event) Naboo NPS (quarterly, related to AM service ... (Hard Skills)Proficiency with CRM tools (ex : HubSpot, Minari, BO)Good knowledge of Naboo’s product/service ... The Customer Success Representative is responsible for identifying, qualifying, and initiating business ... and its technical environmentStrong data analysis and reporting skills to measure customer satisfaction
Customer success project manager F/M
- Audensiel
- paris
- June 20
OverviewA multi-specialist player in digital transformation, business consulting and technology consulting, Audensiel supports its clients in all sectors of activity in France and internationally in the following areas:Digital: digital transformation projects, from project management using the Agile method through AMOA and application development to acceptance/testing.
Security Customer Success Engineer (SCSE) New France - Remote
- Wrike
- rennes
- June 15
Customer Success teams
Fast‑paced environment with multiple concurrent customer engagements and priorities ... between our security organization and our global customer base. ... Security Customer Success Engineer (SCSE)
France - Remote
Wrike is the most powerful work management ... This role requires strong collaboration, responsiveness, and a customer‑first mindset. ... About the Role
Wrike is looking for a Security Customer Success Engineer (SCSE) to serve as the key link
Customer Success Public Sector
- European SaaS Benchmark
- paris
- June 15
Explore your future career
You will join Malt as a Customer Onboarding & Success manager for the Public ... About you
Strong background in managing complex client relationships, customer experience, and conflict ... Reporting to the VP Customer Onboarding and Success, you will act as a key business partner for our Account
Senior Customer Success Manager
- Owkin
- paris
- June 15
collect/synthesize customer feedback (Voice of Customer) to identify feature gaps. ... Act as the internal advocate for customer needs. ... , reporting to the Director of Customer Success and Project Management. ... About the role
As a Customer Success Manager (CSM), you will be the primary strategic partner for our ... The Senior Customer Success is a key architect in the success of our most strategic client engagements
Security Customer Success Engineer (SCSE)
- Wrike
- paris
- June 15
Customer Success teams
Fast-paced environment with multiple concurrent customer engagements and priorities ... between our security organization and our global customer base. ... This role requires strong collaboration, responsiveness, and a customer-first mindset. ... About the Role
Wrike is looking for a Security Customer Success Engineer (SCSE) to serve as the key link ... In this role, you will act as the primary technical security advisor for the Sales and Customer Success
Senior Customer Success Manager
- Kaisa
- paris
- June 15
Join our global team in designing and providing personalised customer experiences at scale. ... Job Overview
The Senior Customer Success Manager will be responsible for maximising net retention and ... suite
Maximising the value and business impact of Kaisa by establishing customer goals, pain points ... Success Programme to key customer stakeholders and ensuring the ongoing adoption of the Kaisa product ... and KPI’s and working with them to continuously optimise these
Building and developing strong customer
Customer relations manager - NWM
- Natixis NY Branch
- paris
- June 10
Job Description
You join the Sales Department team as a Customer Relations Officer.
Subscription and Customer Engagement Platform Operations Engineer
- Groupe PSA
- poissy
- June 10
connected services, eligible to their vehicle, be able to: subscribe (free or paid offers), activate the service ... Subscription and Customer Engagement Platform Operations Engineer
Software & Electric and Electronics ... SCEP Platform : “Subscription and Customer Engagement Platform” is the platform dedicated for subscriptions ... corrective actions and verify their effectiveness
Define or use proactive/workaround processes to limit customer
Customer Success Engineer
- EngineersOfAI
- paris
- June 9
You’ll work across a variety of customer architectures and use cases, helping teams design performant ... and serving incredible customers like Under Armour, PetSmart, Stripe, Gymshark, and Walgreens.As a Customer ... strong documentation habits, and ongoing knowledge sharing.If you’re excited by the idea of shaping customer ... status reports to customers on a regularly scheduled meetingProactively identify and work with the customer ... and industry practices around search implementation and optimisationWork closely with your account’s Customer
Customer Solutions Engineer
- Scality
- paris
- June 7
providers) stakeholders
Multitasking: Manage multiple tasks and projects simultaneously, planning service ... Relationship Management: Build positive relationships with internal (e.g., sales) and external (e.g., service ... obligations
Customer Focus: Listen actively to understand and address customer needs before proposing ... interactions and project delivery
Customer Liaison: Serves as the primary contact for customer delivery ... environments)
What the job involves
Reporting to: Team Manager
The Customer Solutions Engineer (CSE
Customer Relationship Manager (Regional Lead) | AI & Fintech Solutions
- Assetara Limited
- franconville
- June 5
footprint across Asia, Europe, and the USA, we are seeking high-caliber professionals to join us as Customer
Customer Success Lead
- Barrington James Limited
- paris
- June 5
Customer‑Centric Approach: Passion for delivering exceptional customer experiences and ensuring customer ... Job Title: Customer Success Lead– Biotech Solutions
As a Customer Success Lead, you’ll be the key driver ... of customer satisfaction and retention. ... Role Overview
We are seeking a Customer Success Lead to oversee customer relationships and ensure the ... Customer Advocacy: Serve as the voice of the customer internally, ensuring their needs and feedback are




























































