4569 customer service English-speaking jobs in France

The role requires 8+ years of experience in customer operations, customer experience, support leadership ... Make Customer Experience data‑native This role is deeply data‑driven. ... About the role We’re hiring our first Head of Customer Experience, a senior, hands‑on operator who will ... As a Head of Customer Experience, you will be in charge in three operational verticals, defined below ... Once you’ve proven the impact of Customer Experience as a strategic lever, on retention, fraud, NPS,

service, with a strong understanding of customer support operations and service excellence. ... Continuously test and refine how AI handles customer requests. ... and help define what excellent Customer Care looks like at scale. ... Based in Bordeaux, you will lead the Customer Care team as Pony scales across Europe, playing a central ... The Customer Care team of 4 handles over 20,000 tickets per month, supporting users around the clock.

You will join the Customer Success team. ... Deeply understand customer organizations, map stakeholders and decision-makers, and proactively surface ... Prepare and lead strategic customer engagements (Kick-offs, Business Reviews, Success Plans), explicitly ... Capture customer feedback and expansion signals, share them internally, and translate them into concrete

capital equipment at customer sites.Represents the company to the customer and assumes accountability ... service activities associated with updating, troubleshooting, diagnosing and repairing of highly complex ... never a dull moment with us.Group/DivisionThe KLA Services team headquartered in Milpitas, CA is our service ... organization that consists of Service Sales and Marketing, Spares Supply Chain management, Field Operations ... identify and improve performance; expertise in optics, image processing and motion control with worldwide service

Professional experience: 2+ years of experience in customer service, with a strong understanding of customer ... support operations and service excellence. ... Continuously test and refine how AI handles customer requests. ... and help define what excellent Customer Care looks like at scale. ... Based in Bordeaux, you will lead the Customer Care team as Pony scales across Europe, playing a central

Role SummaryBecome the driving force behind our omnichannel strategy and the guardian of customer satisfaction ... the CX product roadmap in close collaboration with business units.Design & User Stories: Translate customer ... continuously iterate and improve the product.Technical SkillsCustomer Relations: Understanding of digital customer

satisfaction, customer service, adoption, and retention experience Excellent written/verbal communication ... success plans for your customers, utilizing net promoter score (NPS) metrics and other customer data ... About the Position: The Customer Success Manager will be responsible for generating a repeatable strategy ... plans for accounts by creating metrics to support product onboarding, product adoption, as well as customer ... managers to understand the short‑term and long‑term sales strategies to identify key areas to drive customer

and service‑oriented mindset.Proven track record in a client‑facing support or success role – Advantage.Proficiency ... Your expertise will help ensure customer success, build strong partnerships, and advance the field of ... You'll be translating emerging capabilities into practical customer applications, with a particular focus ... needs.End-to-End Technical SupportAct as the primary contact for customer inquiries and issues, leading ... requirements into actionable technical solutions.Work closely with the customer to achieve their quantum

Your mission is simple: drive customer satisfaction, retention, and growth. ... About the Role As a Customer Success Manager, you will be the main point of contact for our clients, ... What You’ll Do Customer Relationship & Success Act as the primary point of contact for your clients ... existing ARR through account expansion Anticipate churn risks and proactively address them Monitor customer ... client feedback and contribute to improving the product roadmap Collaborate internally to improve the customer

As Customer Success Manager, you support our clients in getting the most value out of our products. ... Collect and share customer feedback and expansion signals, contributing directly to product evolution ... Prepare and lead customer interactions (onboarding calls, follow‑ups, business check‑ins), with a pragmatic ... drive expansion opportunities (upsell and cross‑sell) within your portfolio by deeply understanding customer ... with internal teams (Sales, Product, Marketing) to support expansion motions and improve the overall customer

As Customer Success Manager, you support our clients in getting the most value out of our products. ... Collect and share customer feedback and expansion signals, contributing directly to product evolution ... Prepare and lead customer interactions (onboarding calls, follow‑ups, business check‑ins), with a pragmatic ... drive expansion opportunities (upsell and cross‑sell) within your portfolio by deeply understanding customer ... with internal teams (Sales, Product, Marketing) to support expansion motions and improve the overall customer

Success, Customer Success, Customer Enablement, Account Management, or a relevant customer‑facing role ... As a Customer Enablement Manager, you’ll work directly with some of our largest customers to help them ... Your ability to build strong relationships, connect the dots between product features and customer goals ... Strong product knowledge and a customer‑first, consultative approach to solving challenges and driving ... do at Figma: Manage the adoption journey for a portfolio of large, strategic customers Understand customer

Customer Success teams Fast-paced environment with multiple concurrent customer engagements and priorities ... between our security organization and our global customer base. ... This role requires strong collaboration, responsiveness, and a customer-first mindset. ... About the Role Wrike is looking for a Security Customer Success Engineer (SCSE) to serve as the key link ... In this role, you will act as the primary technical security advisor for the Sales and Customer Success

Our Customer Base sales team uses their extensive experience and consultative selling skills to initiate ... Understanding of the strategic competitive landscape of the industry by staying up to date with trends and customer

Requirements Proven experience in Customer Success or Account Management within a SaaS company, with ... Eagerness to develop strong customer relationships, translate data into strategy, and navigate technical ... Drive customer satisfaction and loyalty by delivering impactful recommendations on testing and personalization ... cross-functional teams to align on client needs, deliver technical support for campaign set-up, and translate customer

Explore your future career You will join Malt as a Customer Onboarding & Success manager for the Public ... About you Strong background in managing complex client relationships, customer experience, and conflict ... Reporting to the VP Customer Onboarding and Success, you will act as a key business partner for our Account

Job Description You join the Sales Department team as a Customer Relations Officer.

Customer Success teams Fast‑paced environment with multiple concurrent customer engagements and priorities ... between our security organization and our global customer base. ... Security Customer Success Engineer (SCSE) France - Remote Wrike is the most powerful work management ... This role requires strong collaboration, responsiveness, and a customer‑first mindset. ... About the Role Wrike is looking for a Security Customer Success Engineer (SCSE) to serve as the key link

## Global Customer Experience Data & Automation LeadApplylocations: Paris: London (UK)time type: ... Full timeposted on: Posted Todayjob requisition id: R-21697**Title:**Global Customer Experience Data ... This role is the structural backbone of Customer Experience data strategy — responsible for taxonomy, ... **Data Foundations & Optimization**Own the framework for harmonized customer experience measurement across ... frameworks, and automation foundations that enable Ipsen to deliver scalable, compliant, and measurable customer

We are known for our speed, accuracy and exceptional service. ... In these key roles, you’ll come in to help us exceed productivity goals and deliver against our customer ... goal is simple: to offer the world’s greatest selection of products and services with the world’s best customer