5712 customer service English-speaking jobs in France

Service Multichannel IT Infrastructure; implementation of Logical Data Warehouses and Virtual Datamarts ... Service Multichannel IT Infrastructure; implementation of Logical Data Warehouses and Virtual Datamarts ... This involves maintaining and developing customer relationships; managing customer success; discussing ... This involves maintaining and developing customer relationships; managing customer success; discussing ... In this role you will require a combination of data management technical expertise plus customer and

one of Python, JS/TS, or Go fluently enough to follow a stack trace, scan an SDK file, and point a customer ... support function as we scale: runbooks, on‑call rotation, escalation paths, SLAs, internal triage, customer-facing

turning customer insights into meaningful product enhancements and service optimizations.What You HaveLeadership ... and drive a culture of customer‑centricity.Product Feedback: Ensure we develop a feedback flywheel, ... As a member of the broader Customer Success Leadership team, you will craft and execute a strategic vision ... integral part in helping to drive strategy and execution in how we deliver an end-to-end excellent customer ... advocacy.Advance Customer Relationships: Deepen client engagements through strategic interactions, serving

, relaying insights and feedback to internal teams to drive continuous product and service enhancements.Experienced ... Every Entropian is a builder.As a Customer Success Manager at Entropia, you make deal teams successful ... into passionate advocates for Entropia within their organizations.Customer Health Monitoring: Monitor customer ... satisfaction and capitalize on renewal and growth opportunities.Feedback Loop: Serve as the voice of the customer

Attached to the Customer project department, the Customer Project Manager is responsible for managing ... Inspired by the digital world, we are firmly customer-oriented and driven by an entrepreneurial spirit ... Job Description We are looking for a Customer Project Manager at our Massy site, to support our rapid ... You will be at the interface between the customer and the Exotrail business and technical teams, as a ... primary contact, ensuring that contractual obligations and customer expectations are met throughout

About the Team At Gorgias, we are revolutionizing customer service for ecommerce businesses. ... teams have clear context when escalating customer needs Who You Are 5+ years in Customer Success, ... What You’ll Do As an Enterprise Customer Success Manager in CDD, you will: Customer Partnership & Account ... Our Customer Success team ensures clients realize measurable value from our platform by driving product ... Our teams use it every day to research, write, analyze, code, and craft better customer experiences.

Strong communication skills and customer focus. ... The role is within the Customer Success team dedicated to companies with less than 250 staff.

foster flexible working arrangements to stimulate innovative thinking.Your challengesAct as the in service ... issues resolution progressRepresent Airbus in face-to-face customers meetings to address and manage in-service ... Airbus Commercial Aircraft is looking for a Customer Support Engineer (f/m) to join our team based in ... Ground) situation and corresponding stand-by duty on regular basis in coordination with the Airbus Customer ... reliability dropsAct as the voice of Airbus towards all our customers around the worldAct as the voice of the customer

service. ... Position Overview The Customer Renewals Team Specialist (CRT) helps develop customer relationships that ... The Customer Renewals Team Specialist will report to the Senior Director, Customer Success General Responsibilities ... promote customer growth, retention and loyalty. ... Structured: leads the customer through the process, is organized and responsive.

Success, Customer Success, Customer Enablement, Account Management or a relevant customer-facing role ... As a Customer Enablement Manager, you’ll work directly with some of our largest customers to help them ... Your ability to build strong relationships, connect the dots between product features and customer goals ... ’ll do at Figma:Manage the adoption journey for a portfolio of large, strategic customersUnderstand customer ... product knowledge and a customer‑first, consultative approach to solving challenges and driving adoptionA

You will join the Customer Success team. ... What you will do As a Customer Success Manager - Enterprise accounts, you will: - Own the long-term success ... product, with a strong focus on value realization and growth potential. - Prepare and lead strategic customer ... Account Executives to structure, influence, and close expansion deals within your accounts. - Capture customer ... partner, combining deep product expertise with a strong business and revenue mindset. - Deeply understand customer

a Customer Success Lead, you will own the post‑onboarding customer experience, from adoption to retention ... mission is to empower travel agencies to thrive in the digital era As we grow, we are looking for a Customer ... Success Lead to strengthen our operations, drive customer value, and build a high‑performing CS team.As ... and performance‑driven culture⚙️ 20% – Structuring and scaling CS operationsBuild and improve Customer ... health (usage, adoption, renewals, upsell opportunities)Lead complex situations and escalationsDrive customer

As Customer Success Manager, you support our clients in getting the most value out of our products. ... Collect and share customer feedback and expansion signals, contributing directly to product evolution ... Prepare and lead customer interactions (onboarding calls, follow‑ups, business check‑ins), with a pragmatic ... drive expansion opportunities (upsell and cross‑sell) within your portfolio by deeply understanding customer ... with internal teams (Sales, Product, Marketing) to support expansion motions and improve the overall customer

Ensure smooth handover from Sales to Customer Success after contract signature; support customer onboarding ... Customer Success Manager – North America (based in Rennes, France) About BBright BBright develops high-performance ... Build and maintain strong customer relationships; understand clients’ business goals, challenges, and ... As we expand our footprint in the North-American region, we are looking to hire a Customer Success Manager ... Strong interpersonal and communication skills, customer-oriented, with demonstrated ability to build

As Customer Success Manager, you support our clients in getting the most value out of our products. ... Collect and share customer feedback and expansion signals, contributing directly to product evolution ... Prepare and lead customer interactions (onboarding calls, follow‑ups, business check‑ins), with a pragmatic ... drive expansion opportunities (upsell and cross‑sell) within your portfolio by deeply understanding customer ... with internal teams (Sales, Product, Marketing) to support expansion motions and improve the overall customer

At the same time, every customer benefits from structured, personalized support. ... skills You have at least 5 years of experience managing enterprise client portfolios in B2B SaaS, as a Customer

Success, Customer Success, Customer Enablement, Account Management, or a relevant customer‑facing role ... As a Customer Enablement Manager, you’ll work directly with some of our largest customers to help them ... Your ability to build strong relationships, connect the dots between product features and customer goals ... Strong product knowledge and a customer‑first, consultative approach to solving challenges and driving ... do at Figma: Manage the adoption journey for a portfolio of large, strategic customers Understand customer

experience managing a small portfolio of medium-to-high-touch partners or accounts in a Partner Success, Customer

Act as the voice of the customer internally, contributing to Customer Success strategy, playbooks, and ... WHAT YOU'LL BRING Proven experience in Customer Success within a SaaS environment (or related roles) ... Drive key performance metrics including NRR, churn, renewal rates, and customer health, ensuring consistent ... Eagerness to deliver an exceptional customer experience, proactively reduce churn, troubleshoot client ... cycles, and identifying upsell and expansion opportunities, with strong communication skills and a customer‑centric

Requirements Proven experience in Customer Success or Account Management within a SaaS company, with ... Eagerness to develop strong customer relationships, translate data into strategy, and navigate technical ... Drive customer satisfaction and loyalty by delivering impactful recommendations on testing and personalization ... cross-functional teams to align on client needs, deliver technical support for campaign set-up, and translate customer