5238 customer service English-speaking jobs in France

customer needs, and accelerate sustainable growth through data, digital, content, and customer experience.Joining ... Our mission is to place the customer at the centre of every decision, connect business strategy with ... Together, we are helping shape the future of the electrical industry by creating stronger customer relationships ... simplify complex analyses and effectively collaborate with cross-functional stakeholders, including Customer ... school, university, or engineering school.5 to 10 years of experience in B2B Marketing Analytics, CRM, Customer

satisfaction, customer service, adoption, and retention experience Excellent written/verbal communication ... success plans for your customers, utilizing net promoter score (NPS) metrics and other customer data ... About the Position: The Customer Success Manager will be responsible for generating a repeatable strategy ... plans for accounts by creating metrics to support product onboarding, product adoption, as well as customer ... managers to understand the short‑term and long‑term sales strategies to identify key areas to drive customer

a Customer Success Lead, you will own the post‑onboarding customer experience, from adoption to retention ... mission is to empower travel agencies to thrive in the digital era As we grow, we are looking for a Customer ... Success Lead to strengthen our operations, drive customer value, and build a high‑performing CS team.As ... and performance‑driven culture⚙️ 20% – Structuring and scaling CS operationsBuild and improve Customer ... health (usage, adoption, renewals, upsell opportunities)Lead complex situations and escalationsDrive customer

Your mission is simple: drive customer satisfaction, retention, and growth. ... About the Role As a Customer Success Manager, you will be the main point of contact for our clients, ... What You’ll Do Customer Relationship & Success Act as the primary point of contact for your clients ... existing ARR through account expansion Anticipate churn risks and proactively address them Monitor customer ... client feedback and contribute to improving the product roadmap Collaborate internally to improve the customer

As Customer Success Manager, you support our clients in getting the most value out of our products. ... Collect and share customer feedback and expansion signals, contributing directly to product evolution ... Prepare and lead customer interactions (onboarding calls, follow‑ups, business check‑ins), with a pragmatic ... drive expansion opportunities (upsell and cross‑sell) within your portfolio by deeply understanding customer ... with internal teams (Sales, Product, Marketing) to support expansion motions and improve the overall customer

As Customer Success Manager, you support our clients in getting the most value out of our products. ... Collect and share customer feedback and expansion signals, contributing directly to product evolution ... Prepare and lead customer interactions (onboarding calls, follow‑ups, business check‑ins), with a pragmatic ... drive expansion opportunities (upsell and cross‑sell) within your portfolio by deeply understanding customer ... with internal teams (Sales, Product, Marketing) to support expansion motions and improve the overall customer

At the same time, every customer benefits from structured, personalized support. ... You have at least 5 years of experience managing enterprise client portfolios in B2B SaaS, as a Customer

service for ecommerce businesses. ... teams have clear context when escalating customer needsWho You Are5+ years in Customer Success, Account ... Our Customer Success team ensures clients realize measurable value from our platform by driving product ... Our teams use it every day to research, write, analyze, code, and craft better customer experiences. ... outcomesSurface customer insights that inform product improvements and roadmap prioritiesEnsure internal

drive continuous product and service enhancements. ... Customer Health Monitoring: Monitor customer health through analytics and feedback, staying proactive ... As a Customer Success Manager at Entropia, you'll play a critical role in unlocking the full potential ... Feedback Loop: Serve as the voice of the customer, relaying insights and feedback to internal teams to

Your challenges: Act as the in service engineer specialist on your ATA chapter Daily answering ATA24 ... issues resolution progress Represent Airbus in face‑to‑face customers meetings to address and manage in‑service ... Job Description: Airbus Commercial Aircraft is looking for a Customer Support Engineer (f/m) to join ... Ground) situation and corresponding stand‑by duty on regular basis in coordination with the Airbus Customer ... drops Act as the voice of Airbus towards all our customers around the world Act as the voice of the customer

About the Team At Gorgias, we are revolutionizing customer service for ecommerce businesses. ... teams have clear context when escalating customer needs Who You Are 5+ years in Customer Success, ... What You’ll Do As an Enterprise Customer Success Manager, you will: Customer Partnership & Account Management ... Our Customer Success team ensures clients realize measurable value from our platform by driving product ... Our teams use it every day to research, write, analyze, code, and craft better customer experiences.

Success, Customer Success, Customer Enablement, Account Management, or a relevant customer‑facing role ... As a Customer Enablement Manager, you’ll work directly with some of our largest customers to help them ... Your ability to build strong relationships, connect the dots between product features and customer goals ... Strong product knowledge and a customer‑first, consultative approach to solving challenges and driving ... do at Figma: Manage the adoption journey for a portfolio of large, strategic customers Understand customer

Customer advocacy: Build executive-level relationships and become the voice of the customer internally ... Track and improve metrics along customer journey like time-to-first-value and early activation. ... What you’ll do: Own customer outcomes: Be the strategic partner for a portfolio of Heidi’s customers ... The Role As a Customer Success Manager at Heidi Health, you’ll be the bridge between technology and care ... What We’re Looking For 2+ years in a customer success role at a SaaS company, with proven ability to

What We're Looking For 5+ years of experience in customer-facing roles, such as Customer Success, Account ... , and are passionate about turning customer success into business impact. ... Create and execute customer success plans with clear KPIs, timelines, and measurable outcomes. ... Develop and deliver customer training, enablement programs, and best practices to drive adoption. ... Lead customer onboarding, adoption, and ongoing engagement to drive product usage and satisfaction.

Act as the voice of the customer internally, contributing to Customer Success strategy, playbooks, and ... empower brands to deliver smarter, faster, and more impactful digital experiences across the entire customer ... Team Composition: You will be part of a France‑based team of 5 Customer Success Managers dedicated to ... Tech Stack & Tools: You will work daily with the VWO/AB Tasty platform and our Customer Success tooling ... ecosystem (CRM, customer health, and collaboration tools) to manage your portfolio and orchestrate the

Our Customer Base sales team uses their extensive experience and consultative selling skills to initiate ... Understanding of the strategic competitive landscape of the industry by staying up to date with trends and customer

Navette (shuttle) service. ... Monthly seniority bonus for all employees with 3+ years of service. ... Ensure that service level agreement and other KPIs are in place, share them with customers and manage ... Account and Service Management By submitting your CV or application you are consenting to Airbus ... Access to Airbus Group saving plans (PEG) including investment in Airbus shares after 3+ months of service

Position Overview As a Customer Success Technical Advisor (CSTA), you are the strategic technical linchpin ... Success Planning: Contribute technical milestones to the broader Customer Success Plan, ensuring a clear ... Cross-Functional Orchestration: Serve as the regional liaison between the customer and internal Product

Customer advocacy: Build executive‑level relationships and become the voice of the customer internally ... Track and improve metrics along the customer journey like time‑to‑first‑value and early activation. ... What You’ll Do Own customer outcomes: Be the strategic partner for a portfolio of Heidi’s customers, ... The Role As a Customer Success Manager at Heidi Health, you’ll be the bridge between technology and care ... What We’re Looking For 2+ years in a customer success role at a SaaS company, with proven ability to

You’ll work across a variety of customer architectures and use cases, helping teams design performant ... and serving incredible customers like Under Armour, PetSmart, Stripe, Gymshark, and Walgreens.As a Customer ... strong documentation habits, and ongoing knowledge sharing.If you’re excited by the idea of shaping customer ... status reports to customers on a regularly scheduled meetingProactively identify and work with the customer ... and industry practices around search implementation and optimisationWork closely with your account’s Customer