4615 customer service English-speaking jobs in France
Customer Success Manager
- Pony
- bordeaux
- June 30
Professional experience: 2+ years of experience in customer service, with a strong understanding of customer ... support operations and service excellence. ... Continuously test and refine how AI handles customer requests. ... and help define what excellent Customer Care looks like at scale. ... Based in Bordeaux, you will lead the Customer Care team as Pony scales across Europe, playing a central
Team Lead, Customer Success - Southern Europe
- Spendesk
- paris
- June 29
Success, Account Management, or similar customer‑facing roles, with a genuine customer‑first mindset ... As Team Lead Customer Success for Southern Europe, you’ll take ownership of a team of 8 CSMs, with real ... decision‑making power and a direct impact on retention and revenue expansion across our customer portfolio ... across the Southern Europe portfolio
Get ahead of churn: proactive customer success methodologies to ... interactions and boost team productivity
Customer‑Centric Operations
Drive satisfaction and retention
Senior Customer Success Manager - Implementation & Onboarding Lead
- Hopae
- paris
- June 26
, and Product — handoffs, case studies, and roadmap input7+ years of experience, with at least 3 in Customer
Customer Success Manager, Europe
- Prosci
- paris
- June 25
strong relationships to deliver exceptional service and tailored solutions that drive customer success ... Capture and share client feedback to help inform service improvements and best practices across the customer ... Demonstrated ability to support client relationships and contribute to successful service delivery in ... Additional Preferences
Familiarity with software-as-a-service (SaaS) and perpetual licensing models ... Service and Solution Support
Support the implementation ofProsci’ssolutions by guiding clients through
VP Customer Operation
- WeWard SAS
- paris
- June 25
The role requires 8+ years of experience in customer operations, customer experience, support leadership ... Make Customer Experience data‑native
This role is deeply data‑driven. ... About the role
We’re hiring our first Head of Customer Experience, a senior, hands‑on operator who will ... As a Head of Customer Experience, you will be in charge in three operational verticals, defined below ... Once you’ve proven the impact of Customer Experience as a strategic lever, on retention, fraud, NPS,
Senior Customer Success Manager EMEA
- DataDome
- paris
- June 25
Senior Customer Success Manager EMEA, you will :
Act as the primary business owner of the customer relationship ... Customer Success Manager, you’ll partner with the world’s largest enterprises to drive measurable impact ... /or SaaS environments is a plus
Strong business acumen with the ability to connect customer goals to ... Driving measurable customer outcomes such as increased product adoption, demonstrable ROI, and strong ... It would be great if...
5+ years in a Customer Success Management role
Experience in cybersecurity and
Senior Customer Success Manager
- Kyriba Corp.
- aubigny sur nère
- June 25
value realization and ensure business outcomes through consumption of purchased solutions and success service ... businesses optimise liquidity performance across the enterprise.About the RoleWe are looking for a Customer ... needs across different markets.Develop and document advanced, cross‑functional account strategies in Customer ... practices and cultural preferences.Establish success metrics, annual goals and key objectives with the customer ... outcomes.Qualifications & Experience5+ years of experience in Customer Engagement/Success, Account Management
Customer Support Engineer- Paris
- Quantum Machines
- paris
- June 20
and service‑oriented mindset.Proven track record in a client‑facing support or success role – Advantage.Proficiency ... Your expertise will help ensure customer success, build strong partnerships, and advance the field of ... You'll be translating emerging capabilities into practical customer applications, with a particular focus ... needs.End-to-End Technical SupportAct as the primary contact for customer inquiries and issues, leading ... requirements into actionable technical solutions.Work closely with the customer to achieve their quantum
Customer Success Manager
- Payflows
- paris
- June 20
partnerships — ensuring our clients not only succeed on our platform but expand with us.As a Customer ... with key decision‑makers — from operational users to CFO‑level stakeholders.Serve as the voice of the customer ... AccountsIdentify upsell and cross‑sell opportunities by aligning Payflows’ capabilities with evolving customer ... experience.Who You AreYou have 2–5 years of experience in Customer Success, Account Management, or Consulting ... onboarding to QBRs.Strong analytical mindset — able to interpret data and make decisions that improve customer
Customer Success Manager (CSM)
- Patrowl.io
- paris
- June 20
Your mission is simple: drive customer satisfaction, retention, and growth. ... About the Role
As a Customer Success Manager, you will be the main point of contact for our clients, ... What You’ll Do
Customer Relationship & Success
Act as the primary point of contact for your clients ... existing ARR through account expansion
Anticipate churn risks and proactively address them
Monitor customer ... client feedback and contribute to improving the product roadmap
Collaborate internally to improve the customer
Team Lead Customer Success (CDI – FR/EN)
- Ezus
- paris
- June 20
a Customer Success Lead, you will own the post‑onboarding customer experience, from adoption to retention ... mission is to empower travel agencies to thrive in the digital era As we grow, we are looking for a Customer ... Success Lead to strengthen our operations, drive customer value, and build a high‑performing CS team.As ... and performance‑driven culture⚙️ 20% – Structuring and scaling CS operationsBuild and improve Customer ... health (usage, adoption, renewals, upsell opportunities)Lead complex situations and escalationsDrive customer
Customer Success Manager
- Reverse Contact
- paris
- June 20
What you’ll own
Customer onboarding & activation:
Own onboarding for new customers
Understand customer ... This is not a classic Customer Success role.
You won’t be a support agent. ... This is a highly customer-facing, hands‑on role with real ownership and visibility inside the company ... with customers
Understand customer pain points before they become problems
Own retention outcomes and ... Help Product prioritize improvements based on customer pain points
Spot recurring issues, requests or
Global Customer Experience Effectiveness Senior Specialist
- American President Lines
- marseille
- June 20
Your Role
The Customer Experience Specialist within the Customer Excellence team supports the Customer ... Additionally, the Specialist provides PMO support to the Customer Excellence team. ... Global Customer Experience Effectiveness Senior Specialist
CEVA Logistics provides global supply chain ... The role manages feedback systems, monitors customer sentiment, escalates critical cases, and ensures ... What You Will Do
CSat / task workflow monitoring
Utilize CRM tools to coordinate and monitor customer
Customer Success Manager (North America)
- Hexaglobe Group
- rennes
- June 20
Ensure smooth handover from Sales to Customer Success after contract signature; support customer onboarding ... Customer Success Manager – North America (based in Rennes, France)
About BBright
BBright develops high-performance ... Build and maintain strong customer relationships; understand clients’ business goals, challenges, and ... As we expand our footprint in the North-American region, we are looking to hire a Customer Success Manager ... Strong interpersonal and communication skills, customer-oriented, with demonstrated ability to build
Senior Customer Support Engineer
- Prelude
- paris
- June 19
one of Python, JS/TS, or Go fluently enough to follow a stack trace, scan an SDK file, and point a customer ... support function as we scale: runbooks, on‑call rotation, escalation paths, SLAs, internal triage, customer-facing
Customer Success Manager (CSM) – Smart Containers
- ORBCOMM
- lyon
- June 19
insights and translate them into actionable feedback for product roadmap and service enhancements
Support ... Customer Success Manager (CSM) – Smart Containers & Supply Chain
Ready to deliver measurable ROI and ... At ORBCOMM, we’re seeking a highly skilled Customer Success Manager to drive adoption, growth, and long‑term ... What You’ll Do
Drive Measurable Customer Value & ROI
Define baseline KPIs and co‑create ROI models ... If you have:
A Bachelor’s degree (MBA preferred)
7–10 years in Customer Success, Management Consulting
Customer Success Lead
- Merge
- paris
- June 19
Customer Success lead to support and scale relationships with businesses using our cross-border payments ... This is a high-ownership role at the intersection of customer success, payments operations, and strategic ... opportunities to improve customer workflows, operational efficiency, onboarding journeys, and support ... support and operational tools such as Zendesk, Jira, and modern AI-powered customer operations platforms ... stakeholders across finance, treasury, operations, and compliance functions.Deliver a high-quality customer
Global Customer Experience Data & Automation Lead
- Ipsen Biopharmaceuticals Inc.
- paris
- June 19
Title: Global Customer Experience Data & Automation LeadCompany: Ipsen Biopharmaceuticals Inc.About Ipsen ... This role is the structural backbone of Customer Experience data strategy — responsible for taxonomy, ... frameworks, and automation foundations that enable Ipsen to deliver scalable, compliant, and measurable customer ... enablement across brands, channels, and markets.MAIN RESPONSIBILITIESStrategy & Governance: Define the Customer
Senior Customer Success Manager
- Owkin
- paris
- June 15
collect/synthesize customer feedback (Voice of Customer) to identify feature gaps. ... Act as the internal advocate for customer needs. ... , reporting to the Director of Customer Success and Project Management. ... About the role
As a Customer Success Manager (CSM), you will be the primary strategic partner for our ... The Senior Customer Success is a key architect in the success of our most strategic client engagements
Account Executive Customer Base Large Enterprise - Retail / Hospitality / Transportation
- Workday
- paris
- June 13
Our Customer Base sales team uses their extensive experience and consultative selling skills to initiate ... Understanding of the strategic competitive landscape of the industry by staying up to date with trends and customer




























































