4586 customer service English-speaking jobs in France
Team Lead, Customer Success - Southern Europe
- Spendesk
- paris
- June 29
Success, Account Management, or similar customer‑facing roles, with a genuine customer‑first mindset ... As Team Lead Customer Success for Southern Europe, you’ll take ownership of a team of 8 CSMs, with real ... decision‑making power and a direct impact on retention and revenue expansion across our customer portfolio ... across the Southern Europe portfolio
Get ahead of churn: proactive customer success methodologies to ... interactions and boost team productivity
Customer‑Centric Operations
Drive satisfaction and retention
Customer Validation Engineer
- Outsight
- paris
- June 28
Willing and able to travel for on-site deployments and customer support. ... Customer-centric mindset with a commitment to delivering a high-quality support experience. ... What Makes The Role Important
You are the go-to person for all aspects of customer acceptance testing ... Your Responsibilities
Define & Plan
Define the customer acceptance test strategy after delivery: scope ... Minimum 3 years in a similar role, demonstrating effective project execution, customer- centered support
Senior Customer Success Manager - Implementation & Onboarding Lead
- Hopae
- paris
- June 26
, and Product — handoffs, case studies, and roadmap input7+ years of experience, with at least 3 in Customer
VP Customer Operation
- WeWard SAS
- paris
- June 25
The role requires 8+ years of experience in customer operations, customer experience, support leadership ... Make Customer Experience data‑native
This role is deeply data‑driven. ... About the role
We’re hiring our first Head of Customer Experience, a senior, hands‑on operator who will ... As a Head of Customer Experience, you will be in charge in three operational verticals, defined below ... Once you’ve proven the impact of Customer Experience as a strategic lever, on retention, fraud, NPS,
Senior Customer Success Manager EMEA
- DataDome
- paris
- June 25
Senior Customer Success Manager EMEA, you will :
Act as the primary business owner of the customer relationship ... Customer Success Manager, you’ll partner with the world’s largest enterprises to drive measurable impact ... /or SaaS environments is a plus
Strong business acumen with the ability to connect customer goals to ... Driving measurable customer outcomes such as increased product adoption, demonstrable ROI, and strong ... It would be great if...
5+ years in a Customer Success Management role
Experience in cybersecurity and
Senior Customer Success Manager
- BlackLine
- paris
- June 25
Provide feedback to various internal customer teams to improve customer experience. ... Continually communicate BlackLine value to customer through the entire customer journey. ... Deliver on Customer Success program strategy specifically associated with BlackLine onboarded customer ... aligns to the customer corporate goals and objectives and are required to ensure the customer is receiving ... Assist with the provision of customer references.
Global Customer Experience Data & Automation Lead
- Ipsen Group
- paris
- June 25
## Global Customer Experience Data & Automation LeadApplylocations: Paris: London (UK)time type: ... Full timeposted on: Posted Todayjob requisition id: R-21697**Title:**Global Customer Experience Data ... This role is the structural backbone of Customer Experience data strategy — responsible for taxonomy, ... **Data Foundations & Optimization**Own the framework for harmonized customer experience measurement across ... frameworks, and automation foundations that enable Ipsen to deliver scalable, compliant, and measurable customer
Team Lead Customer Success (CDI – FR/EN)
- Ezus
- paris
- June 20
a Customer Success Lead, you will own the post‑onboarding customer experience, from adoption to retention ... mission is to empower travel agencies to thrive in the digital era As we grow, we are looking for a Customer ... Success Lead to strengthen our operations, drive customer value, and build a high‑performing CS team.As ... and performance‑driven culture⚙️ 20% – Structuring and scaling CS operationsBuild and improve Customer ... health (usage, adoption, renewals, upsell opportunities)Lead complex situations and escalationsDrive customer
Customer Success Manager (CSM)
- Patrowl.io
- paris
- June 20
Your mission is simple: drive customer satisfaction, retention, and growth. ... About the Role
As a Customer Success Manager, you will be the main point of contact for our clients, ... What You’ll Do
Customer Relationship & Success
Act as the primary point of contact for your clients ... existing ARR through account expansion
Anticipate churn risks and proactively address them
Monitor customer ... client feedback and contribute to improving the product roadmap
Collaborate internally to improve the customer
Group Customer Satisfaction Coordinator / Coordinateur de la Satisfaction Clients
- Europcar
- paris
- June 20
Approach: Passionate about customer experience and committed to service excellence* Exceptional Communication ... model and advocate for customer satisfaction* Continuously assess and enhance customer-centric practices ... , ensuring that customer needs and feedback are integrated into all aspects of the business* Monitor ... **About the Role:*** Promote a customer-centric culture throughout the organisation by serving as a role ... whole Group* Represent the Group and assist local counterparts (NPS/Customer Satisfaction champions)
Global Customer Experience Effectiveness Senior Specialist
- American President Lines
- marseille
- June 20
Your Role
The Customer Experience Specialist within the Customer Excellence team supports the Customer ... Additionally, the Specialist provides PMO support to the Customer Excellence team. ... Global Customer Experience Effectiveness Senior Specialist
CEVA Logistics provides global supply chain ... The role manages feedback systems, monitors customer sentiment, escalates critical cases, and ensures ... What You Will Do
CSat / task workflow monitoring
Utilize CRM tools to coordinate and monitor customer
Customer Success Manager
- Reverse Contact
- paris
- June 20
Customer feedback loops become clearer.
The company has a stronger Customer Success foundation. ... Customer retention & churn prevention: Monitor customer health and identify churn risks early, build ... What you’ll own
Customer onboarding & activation: Own onboarding for new customers, understand customer ... Build customer success operations: Help improve internal playbooks and Customer Success processes, contribute ... an exceptional customer experience at scale.
Customer Support Engineer- Paris
- Quantum Machines
- paris
- June 20
and service‑oriented mindset.Proven track record in a client‑facing support or success role – Advantage.Proficiency ... Your expertise will help ensure customer success, build strong partnerships, and advance the field of ... You'll be translating emerging capabilities into practical customer applications, with a particular focus ... needs.End-to-End Technical SupportAct as the primary contact for customer inquiries and issues, leading ... requirements into actionable technical solutions.Work closely with the customer to achieve their quantum
Senior Customer Support Engineer
- Prelude
- paris
- June 19
one of Python, JS/TS, or Go fluently enough to follow a stack trace, scan an SDK file, and point a customer ... support function as we scale: runbooks, on‑call rotation, escalation paths, SLAs, internal triage, customer-facing
Customer Sales Activation Lead H/F
- Carrier
- montluel
- June 18
Development: Increase penetration of the installed base by identifying growth opportunities, promoting service ... Customer–Centric Mindset: Strong focus on customer satisfaction, with the ability to understand needs ... offerings, and strengthening customer relationships. ... clarity, responsiveness, and a consistent customer experience across all touchpoints. ... Role
Customer Sales Activation Lead H/F
Contract
Permanent
Location
Montluel, France
Purpose of the role
Customer Success Public Sector
- European SaaS Benchmark
- paris
- June 15
Explore your future career
You will join Malt as a Customer Onboarding & Success manager for the Public ... About you
Strong background in managing complex client relationships, customer experience, and conflict ... Reporting to the VP Customer Onboarding and Success, you will act as a key business partner for our Account
Customer relations manager - NWM
- Natixis NY Branch
- paris
- June 10
Job Description
You join the Sales Department team as a Customer Relations Officer.
Subscription and Customer Engagement Platform Operations Engineer
- Groupe PSA
- poissy
- June 10
connected services, eligible to their vehicle, be able to: subscribe (free or paid offers), activate the service ... Subscription and Customer Engagement Platform Operations Engineer
Software & Electric and Electronics ... SCEP Platform : “Subscription and Customer Engagement Platform” is the platform dedicated for subscriptions ... corrective actions and verify their effectiveness
Define or use proactive/workaround processes to limit customer
Product Manager, EMEA Security Service
- YDU JC Air Cond & Ref Inc.- Dubai
- carquefou
- June 20
Participates in problem-solving, kaizen, and VSM events* Represents regional field and customer voice ... and managing region-specific service products using the Rapid Closed Loop (RCLP) new service design process ... growth and margin expansion* Delivers on-performance new service introduction (NSI)* Improves service ... Operationalizes service platforms from global team* Builds and launches region‐specific service offerings ... management, service operations, service commercial enablement, or product lifecycle management* Proven
Guest Service Agent
- Accor
- Issy-les-Moulineaux
- July 15




























































