4782 customer service English-speaking jobs in France

This isn’t a customer support job. ... It’s a launchpad for the next generation of Customer Success leaders. ... Develop the skills to progress into a full Customer Success Manager role. ... Excellent communication and presentation skills — confident in customer‑facing interactions. ... As a Customer Success Specialist, you’ll support strategic accounts, strengthen relationships, and help

Service, etc.) ... ENTER THE GAME As part of the creation of the Customer Intelligence & Trust department, you will play ... knowledge framework, consolidating insights from multiple sources (Data, CRM, UX Research, Customer ... Your mission is to deliver decisive customer and competitive insights that guide product, marketing and ... Drive customer-centric decision-making culture across the organization (“Be the Player” mindset) Present

Sonatus is seeking a highly motivated, experienced AI Engineer to join our Customer Engineering (CE) ... This position operates in a forward-deployed engineering model, working closely with customer engineering ... direction and drive technical decision‑making in customer‑facing engagements Experience leading technical ... PoCs, and production‑ready solutions, continuously improving performance based on real‑world data and customer ... integrating, and deploying AI/ML-based solutions in production environments Proven ability to influence customer

As our Partner Program Director, you'll take ownership of creating a best-in-class Partner Program / Customer ... stakeholders across Sales, Marketing, and Product, you will:Design & implement a structured Partner/ Customer ... SaaS, within the accounting tech spaceProven track record of building and launching partner programs / customer

school or an engineering school.Strong knowledge of SaaS products.Deep understanding of Professional Service ... Your roleAs a Senior Customer Success Manager at Whoz in the dedicated Customer Success team, part of ... the Customer Success & Delivery Circle, you will play a key role in ensuring the satisfaction and success ... collaborative and dynamic environment.ResponsibilitiesProcess Optimization: Standardize and improve Customer ... the CS strategy definitionRequired Qualifications and SkillsA minimum of 4 years of experience in a Customer

to ensure business outcomes are being met through consumption of their purchased solutions & success service ... and grow broad and deep relationships within each customer account, driving a successful customer lifecycle ... You are a Customer Success professional who consults with customers to uncover and help achieve their ... Previous Customer Success background preferred especially in managing a book of business with strategic ... opportunities at customer to grow Kyriba footprint through expansion of services Establish, maintain

Professional experience: 2+ years of experience in customer service, with a strong understanding of customer ... support operations and service excellence. ... Continuously test and refine how AI handles customer requests. ... and help define what excellent Customer Care looks like at scale. ... Based in Bordeaux, you will lead the Customer Care team as Pony scales across Europe, playing a central

Success, Account Management, or similar customer‑facing roles, with a genuine customer‑first mindset ... As Team Lead Customer Success for Southern Europe, you’ll take ownership of a team of 8 CSMs, with real ... decision‑making power and a direct impact on retention and revenue expansion across our customer portfolio ... across the Southern Europe portfolio Get ahead of churn: proactive customer success methodologies to ... interactions and boost team productivity Customer‑Centric Operations Drive satisfaction and retention

Willing and able to travel for on-site deployments and customer support. ... Customer-centric mindset with a commitment to delivering a high-quality support experience. ... What Makes The Role Important You are the go-to person for all aspects of customer acceptance testing ... Your Responsibilities Define & Plan Define the customer acceptance test strategy after delivery: scope ... Minimum 3 years in a similar role, demonstrating effective project execution, customer- centered support

connected services, eligible to their vehicle, be able to: subscribe (free or paid offers), activate the service ... Subscription and Customer Engagement Platform Operations Engineer Software & Electric and Electronics ... SCEP Platform : “Subscription and Customer Engagement Platform” is the platform dedicated for subscriptions ... corrective actions and verify their effectiveness Define or use proactive/workaround processes to limit customer

The role requires 8+ years of experience in customer operations, customer experience, support leadership ... Make Customer Experience data‑native This role is deeply data‑driven. ... About the role We’re hiring our first Head of Customer Experience, a senior, hands‑on operator who will ... As a Head of Customer Experience, you will be in charge in three operational verticals, defined below ... Once you’ve proven the impact of Customer Experience as a strategic lever, on retention, fraud, NPS,

Senior Customer Success Manager EMEA, you will : Act as the primary business owner of the customer relationship ... Customer Success Manager, you’ll partner with the world’s largest enterprises to drive measurable impact ... /or SaaS environments is a plus Strong business acumen with the ability to connect customer goals to ... Driving measurable customer outcomes such as increased product adoption, demonstrable ROI, and strong ... It would be great if... 5+ years in a Customer Success Management role Experience in cybersecurity and

Provide feedback to various internal customer teams to improve customer experience. ... Continually communicate BlackLine value to customer through the entire customer journey. ... Deliver on Customer Success program strategy specifically associated with BlackLine onboarded customer ... aligns to the customer corporate goals and objectives and are required to ensure the customer is receiving ... Assist with the provision of customer references.

## Global Customer Experience Data & Automation LeadApplylocations: Paris: London (UK)time type: ... Full timeposted on: Posted Todayjob requisition id: R-21697**Title:**Global Customer Experience Data ... This role is the structural backbone of Customer Experience data strategy — responsible for taxonomy, ... **Data Foundations & Optimization**Own the framework for harmonized customer experience measurement across ... frameworks, and automation foundations that enable Ipsen to deliver scalable, compliant, and measurable customer

Approach: Passionate about customer experience and committed to service excellence* Exceptional Communication ... model and advocate for customer satisfaction* Continuously assess and enhance customer-centric practices ... , ensuring that customer needs and feedback are integrated into all aspects of the business* Monitor ... **About the Role:*** Promote a customer-centric culture throughout the organisation by serving as a role ... whole Group* Represent the Group and assist local counterparts (NPS/Customer Satisfaction champions)

Ensure smooth handover from Sales to Customer Success after contract signature; support customer onboarding ... Customer Success Manager – North America (based in Rennes, France) About BBright BBright develops high-performance ... Build and maintain strong customer relationships; understand clients’ business goals, challenges, and ... As we expand our footprint in the North-American region, we are looking to hire a Customer Success Manager ... Strong interpersonal and communication skills, customer-oriented, with demonstrated ability to build

Your mission is simple: drive customer satisfaction, retention, and growth. ... About the Role As a Customer Success Manager, you will be the main point of contact for our clients, ... What You’ll Do Customer Relationship & Success Act as the primary point of contact for your clients ... existing ARR through account expansion Anticipate churn risks and proactively address them Monitor customer ... client feedback and contribute to improving the product roadmap Collaborate internally to improve the customer

Customer feedback loops become clearer. The company has a stronger Customer Success foundation. ... Customer retention & churn prevention: Monitor customer health and identify churn risks early, build ... What you’ll own Customer onboarding & activation: Own onboarding for new customers, understand customer ... Build customer success operations: Help improve internal playbooks and Customer Success processes, contribute ... an exceptional customer experience at scale.

capital equipment at customer sites.Represents the company to the customer and assumes accountability ... service activities associated with updating, troubleshooting, diagnosing and repairing of highly complex ... never a dull moment with us.Group/DivisionThe KLA Services team headquartered in Milpitas, CA is our service ... organization that consists of Service Sales and Marketing, Spares Supply Chain management, Field Operations ... identify and improve performance; expertise in optics, image processing and motion control with worldwide service

one of Python, JS/TS, or Go fluently enough to follow a stack trace, scan an SDK file, and point a customer ... support function as we scale: runbooks, on‑call rotation, escalation paths, SLAs, internal triage, customer-facing