4740 customer service English-speaking jobs in France

You can either come from a Senior Customer Success background or a Management background. ... We are looking for an experienced Customer Success Lead to join a fast-growing technology company expanding ... outcomes Act as a customer advocate, feeding insights into product and strategy What We’re Looking ... C-level stakeholders Run business reviews and strategic success plans Lead and develop a team of 2 Customer ... For 5+ years experience in Customer Success within a SaaS/tech environment Strong track record in enterprise

The role requires 8+ years of experience in customer operations, customer experience, support leadership ... Make Customer Experience data‑native This role is deeply data‑driven. ... About the role We’re hiring our first Head of Customer Experience, a senior, hands‑on operator who will ... As a Head of Customer Experience, you will be in charge in three operational verticals, defined below ... Once you’ve proven the impact of Customer Experience as a strategic lever, on retention, fraud, NPS,

value realization and ensure business outcomes through consumption of purchased solutions and success service ... businesses optimise liquidity performance across the enterprise.About the RoleWe are looking for a Customer ... needs across different markets.Develop and document advanced, cross‑functional account strategies in Customer ... practices and cultural preferences.Establish success metrics, annual goals and key objectives with the customer ... outcomes.Qualifications & Experience5+ years of experience in Customer Engagement/Success, Account Management

similar enterprise customer‑facing role. ... Today, our customer relationships are managed by the same people who sell and implement our products. ... As our installed base grows, we need a dedicated function that owns customer health, protects revenue ... Your accountabilities: Customer Relationship Ownership: Primary point of contact and trusted advisor ... You will own our post‑implementation customer relationships — ensuring our airline partners get maximum

Your Role The Customer Experience Specialist within the Customer Excellence team supports the Customer ... Additionally, the Specialist provides PMO support to the Customer Excellence team. ... Global Customer Experience Effectiveness Senior Specialist CEVA Logistics provides global supply chain ... The role manages feedback systems, monitors customer sentiment, escalates critical cases, and ensures ... What You Will Do CSat / task workflow monitoring Utilize CRM tools to coordinate and monitor customer

Approach: Passionate about customer experience and committed to service excellence* Exceptional Communication ... model and advocate for customer satisfaction* Continuously assess and enhance customer-centric practices ... , ensuring that customer needs and feedback are integrated into all aspects of the business* Monitor ... **About the Role:*** Promote a customer-centric culture throughout the organisation by serving as a role ... whole Group* Represent the Group and assist local counterparts (NPS/Customer Satisfaction champions)

Customer feedback loops become clearer. The company has a stronger Customer Success foundation. ... Customer retention & churn prevention: Monitor customer health and identify churn risks early, build ... What you’ll own Customer onboarding & activation: Own onboarding for new customers, understand customer ... Build customer success operations: Help improve internal playbooks and Customer Success processes, contribute ... an exceptional customer experience at scale.

Your mission is simple: drive customer satisfaction, retention, and growth. ... About the Role As a Customer Success Manager, you will be the main point of contact for our clients, ... What You’ll Do Customer Relationship & Success Act as the primary point of contact for your clients ... existing ARR through account expansion Anticipate churn risks and proactively address them Monitor customer ... client feedback and contribute to improving the product roadmap Collaborate internally to improve the customer

a Customer Success Lead, you will own the post‑onboarding customer experience, from adoption to retention ... mission is to empower travel agencies to thrive in the digital era As we grow, we are looking for a Customer ... Success Lead to strengthen our operations, drive customer value, and build a high‑performing CS team.As ... and performance‑driven culture⚙️ 20% – Structuring and scaling CS operationsBuild and improve Customer ... health (usage, adoption, renewals, upsell opportunities)Lead complex situations and escalationsDrive customer

one of Python, JS/TS, or Go fluently enough to follow a stack trace, scan an SDK file, and point a customer ... support function as we scale: runbooks, on‑call rotation, escalation paths, SLAs, internal triage, customer-facing

funds, splits money between the various parties in the funds flow, and ultimately manages the payout to service ... As we enter a new stage of growth, we are looking for an experienced Customer Success Manager to own ... experience Required 5+ years of experience in Customer Success, Account Management or Sales Proven ... product direction, and collaborating with stakeholders across the business to ensure customer insights ... You will play a key role in representing the voice of the customer internally—sharing feedback, influencing

Customer Success teams Fast‑paced environment with multiple concurrent customer engagements and priorities ... between our security organization and our global customer base. ... Security Customer Success Engineer (SCSE) France - Remote Wrike is the most powerful work management ... This role requires strong collaboration, responsiveness, and a customer‑first mindset. ... About the Role Wrike is looking for a Security Customer Success Engineer (SCSE) to serve as the key link

Customer Success teams Fast-paced environment with multiple concurrent customer engagements and priorities ... between our security organization and our global customer base. ... This role requires strong collaboration, responsiveness, and a customer-first mindset. ... About the Role Wrike is looking for a Security Customer Success Engineer (SCSE) to serve as the key link ... In this role, you will act as the primary technical security advisor for the Sales and Customer Success

Job Description You join the Sales Department team as a Customer Relations Officer.

## Global Customer Experience Data & Automation LeadApplylocations: Paris: London (UK)time type: ... Full timeposted on: Posted Todayjob requisition id: R-21697**Title:**Global Customer Experience Data ... This role is the structural backbone of Customer Experience data strategy — responsible for taxonomy, ... **Data Foundations & Optimization**Own the framework for harmonized customer experience measurement across ... frameworks, and automation foundations that enable Ipsen to deliver scalable, compliant, and measurable customer

UML) Good knowledge of business service reporting tools (e.g. ... Level Metrics against defined and agreed upon targets as defined in service level contracts Compare ... collect data from data sources Create contracts, metrics and contact modelling Be able to calculate Service ... understanding of Operational processes and best practices for large IT environments Understanding of service ... customize dashboards Importing Configuration Management Database (CMDB) and other Database services into Service

Excellent customer service mindset; ability to prioritise and work under time pressure. ... Backfill the field service desk technician on request. ... contributing to knowledge and continuous service improvement. ... Log, diagnose, resolve and/or escalate incidents and service requests in line with agreed SLAs, while ... employees and partners worldwide, providing timely, high-quality technical assistance through the Global Service

Service technician (M/F) Looking for meaning at work ? ... We design, manufacture, install, and service wind turbines across the globe. ... We design, manufacture, install, and service wind turbines across the globe.

commercial mindset with a focus on outcomes and value creation Deep understanding of market dynamics and customer ... Product Manager (GPM), you will lead the end-to-end product lifecycle, driving the success of digital service ... Key Responsibilities Lead the development and management of a global portfolio of digital service products ... ready to drive global impact, build innovative digital solutions, and contribute to a future-focused service ... Business, Marketing, Engineering, or related field Minimum 5+ years of experience in product management, service

Forvia, a global automotive technology leader, seeks a Service Clients intern to contribute to the development of sustainable mobility technologies.