4958 customer service English-speaking jobs in France

a Customer Success Lead, you will own the post-onboarding customer experience, from adoption to retention ... mission is to empower travel agencies to thrive in the digital era As we grow, we are looking for a Customer ... Success Lead to strengthen our operations, drive customer value, and build a high-performing CS team.As ... and performance-driven culture⚙️ 20% – Structuring and scaling CS operationsBuild and improve Customer ... health (usage, adoption, renewals, upsell opportunities)Lead complex situations and escalationsDrive customer

The role requires 8+ years of experience in customer operations, customer experience, support leadership ... Make Customer Experience data‑native This role is deeply data‑driven. ... About the role We’re hiring our first Head of Customer Experience, a senior, hands‑on operator who will ... As a Head of Customer Experience, you will be in charge in three operational verticals, defined below ... Once you’ve proven the impact of Customer Experience as a strategic lever, on retention, fraud, NPS,

service, with a strong understanding of customer support operations and service excellence. ... Continuously test and refine how AI handles customer requests. ... and help define what excellent Customer Care looks like at scale. ... and help define what excellent Customer Care looks like at scale. ... Based in Bordeaux, you will lead the Customer Care team as pony scales across Europe, playing a central

Role SummaryBecome the driving force behind our omnichannel strategy and the guardian of customer satisfaction ... the CX product roadmap in close collaboration with business units.Design & User Stories: Translate customer ... continuously iterate and improve the product.Technical SkillsCustomer Relations: Understanding of digital customer

value realization and ensure business outcomes through consumption of purchased solutions and success service ... businesses optimise liquidity performance across the enterprise.About the RoleWe are looking for a Customer ... needs across different markets.Develop and document advanced, cross‑functional account strategies in Customer ... practices and cultural preferences.Establish success metrics, annual goals and key objectives with the customer ... outcomes.Qualifications & Experience5+ years of experience in Customer Engagement/Success, Account Management

About The Role Customer Engineers (CEs) are the technical drivers of customer success at Aircall. ... Why This Role Matters Customer Engineers sit at the center of Aircall’s customer experience. ... Customer Orientation Highly empathetic and outcome‑focused – measures success by customer value, not ... Experience & Background 4–8 years or more in a customer‑facing technical role (Customer Engineer, Technical ... to drive revenue, resolve issues faster, and scale customer‑facing teams.

engineers and end users.Act as the voice of the customer to Arango's product and engineering teams, ... learn, grow, and contribute to shaping the future of enterprise AI.About The RoleArango is hiring a Customer ... HIPAA as applicable).Produce architecture documentation, runbooks, and reusable patterns, and train customer ... role-based access, secrets management, audit logging, PII redaction, and content safety controls.Meet customer ... contact across the full lifecycle: discovery, design, pilot, production, and expansion.Run discovery with customer

It bridges customer expectations and internal capabilities to ensure technical excellence, innovation ... , and competition analysis (lead by PMS).Lead and manage Material registrations at customer (planning ... The role ensures technical alignment, drives customer satisfaction, and supports the deployment of compound ... application support.Proven experience in OEM technical interactions and customer project management ... The main missions of the role are:Lead Technical Deployment on Customer ProjectsEnsure consistent technical

Engineer will be responsible for driving customer satisfaction through service excellence.Key Responsibilities ... in-house training courses and congresses* Provide system maintenance and troubleshooting training to customer ... ## Junior Field Service Engineer- Vascular- Nantes or Tours H/FApplylocations: France > Rungis : Miami ... Working closely with the central dispatch team as well as sales/clinical colleagues, the Field Service ... or related field service is required (medical devices/software based medical systems would be advantageous

Engineer will be responsible for driving customer satisfaction through service excellence.Key Responsibilities ... in-house training courses and congresses* Provide system maintenance and troubleshooting training to customer ... ## Junior Field Service Engineer- Vascular- Nantes or Tours H/FApplylocations: France > Rungis : Miami ... Working closely with the central dispatch team as well as sales/clinical colleagues, the Field Service ... or related field service is required (medical devices/software based medical systems would be advantageous

and attention to detailAbility to work collaboratively with cross-functional teams.Adaptability and a customer-focused ... These clients require service delivery that are often complex by nature and are typically across multiple ... sites and/or service offerings.The Managed Services Client Delivery Specialist involves proactive client ... definitions and Service Level Agreements (SLAs).Acts as the primary point of contact for client inquiries ... cross functional teams to ensure client expectations are met and exceeded and takes responsibility for service

and attention to detailAbility to work collaboratively with cross-functional teams.Adaptability and a customer-focused ... These clients require service delivery that are often complex by nature and are typically across multiple ... sites and/or service offerings.The Managed Services Client Delivery Specialist involves proactive client ... definitions and Service Level Agreements (SLAs).Acts as the primary point of contact for client inquiries ... cross functional teams to ensure client expectations are met and exceeded and takes responsibility for service

The Senior Manager, Lead QA Operations Service Provider , will lead quality oversight of service providers ... Title:Senior Manager, Lead QA Operations Service ProviderCompany:Ipsen Innovation (SAS)About Ipsen:Ipsen ... across key quality and business stakeholders.What you'll doLead the qualification, and oversight of service ... compliance activities, and risk-based quality oversight processes are in place and effectiveMonitor service ... LinkedInand Instagram.Job Description:Are you a quality expert with experience in clinical development and service

Context Within Customer Experience & Commercial Transformation (CXCT), our ambition is to elevate customer ... To succeed sustainably, we must manage data risks while staying customer‑centric.

Customer Identity LeadAs the Customer Identity Lead within the IT Business Solutions team, you will be ... responsible for defining, implementing, and managing Pluxee's Customer Identity and Access Management

to ensure business outcomes are being met through consumption of their purchased solutions & success service ... and grow broad and deep relationships within each customer account, driving a successful customer lifecycle ... You are a Customer Success professional who consults with customers to uncover and help achieve their ... This remote-first position is designed for professionals who can manage customer relationships across ... opportunities at customer to grow Kyriba footprint through expansion of services Establish, maintain

to ensure business outcomes are being met through consumption of their purchased solutions & success service ... and grow broad and deep relationships within each customer account, driving a successful customer lifecycle ... You are a Customer Success professional who consults with customers to uncover and help achieve their ... This remote-first position is designed for professionals who can manage customer relationships across ... opportunities at customer to grow Kyriba footprint through expansion of services Establish, maintain

Customer portal product owner will be reporting to the Director Sales & Marketing Tools & Digital Customer ... Overview Fonctions Support - Marketing & communication CUSTOMER PORTAL PRODUCT OWNER H/F By his/her expert ... ability to manage large scale international business projects, the CUSTOMER PORTAL PRODUCT OWNER is ... As part of this mission, the CUSTOMER PORTAL PRODUCT OWNER will prepare and run cross-functional and ... Responsibilities Support the Director Sales & Marketing Tools & Digital Customer Experience to develop

We are the only full-service, end-to-end shared service organization in the industry, enabling Groupe ... Formed in 1998 as a small team to service a few Publicis Groupe firms, Publicis Re:Sources has grown ... Advanced expertise in Power BI Desktop, Power BI Service, semantic models, DAX and performance optimization ... Partner with Data teams to clarify source systems, transformation logic, data ownership and service expectations

We are the only full-service, end-to-end shared service organization in the industry, enabling Groupe ... Formed in 1998 as a small team to service a few Publicis Groupe firms, Publicis Re:Sources has grown ... Advanced expertise in Power BI Desktop, Power BI Service, semantic models, DAX and performance optimization ... Partner with Data teams to clarify source systems, transformation logic, data ownership and service expectations