4920 customer service English-speaking jobs in France

  • Ericsson
  • palaiseau
  • July 31
This Opportunity The main purpose of this exciting role is to enable sales of our full product and service ... slicing, distributed cloud solutions, Managed service solutions, XaaS Solutions, AI, etc. ... Such as security implications of: Open RAN, Service Based Architecture, Core and Ran interfaces, network ... As a Customer Security Director (CSD) you will be responsible for strengthening Ericsson's capability ... Drive project delivery and gap closure by analyzing customer technology, defining business requirements
  • Energy One Limited
  • paris
  • July 31
About the Role The Customer Success Manager is responsible for driving customer satisfaction and long-term ... Additionally, the Customer Success Manager maintains accurate client documentation, develops a customer-facing ... Build and maintain strong, long-term customer relationships. ... Oversee customer onboarding to deliver a smooth and positive start. ... Expertise in upselling techniques and customer retention strategies.
  • DotProd
  • paris
  • July 31
, relaying insights and feedback to internal teams to drive continuous product and service enhancements.Experienced ... Every Entropian is a builder.As a Customer Success Manager at Entropia, you make deal teams successful ... into passionate advocates for Entropia within their organizations.Customer Health Monitoring: Monitor customer ... satisfaction and capitalize on renewal and growth opportunities.Feedback Loop: Serve as the voice of the customer
  • Sonatus
  • paris
  • July 31
direction and drive technical decision‑making in customer‑facing engagementsExperience leading technical ... change across the industry.Sonatus is seeking a highly motivated, experienced AI Engineer to join our Customer ... systems and data.This position operates in a forward‑deployed engineering model, working closely with customer ... PoCs, and production‑ready solutions, continuously improving performance based on real‑world data and customer ... integrating, and deploying AI/ML‑based solutions in production environmentsProven ability to influence customer
  • Malt
  • paris
  • July 28
Explore your future career As part of the Operations Division, you will join the Customer Onboarding ... Operations and Product teams to deploy automated solutions About You 🧑🚀 Experience: Background in Customer
  • Slope
  • paris
  • July 28
About the Role We’re looking for a Customer Success Manager to support advertisers in onboarding, launching ... thrive in this role if you: Have 5-10+ years of experience in digital advertising, account management, customer
  • BBright SAS
  • rennes
  • July 28
Customer Success Manager – North America (based in Rennes, France)About BBrightBBright develops high-performance ... As we expand our footprint in the North-American region, we are looking to hire a Customer Success Manager ... base.Strong interpersonal and communication skills, customer-oriented, with demonstrated ability to ... Success after contract signature; support customer onboarding, training and integration phases.Proactively ... customers in North America, from onboarding to long-term support and success.Build and maintain strong customer
  • Prelude
  • paris
  • July 28
one of Python, JS/TS, or Go fluently enough to follow a stack trace, scan an SDK file, and point a customer ... support function as we scale: runbooks, on‑call rotation, escalation paths, SLAs, internal triage, customer-facing
  • Dext
  • paris
  • July 28
As our Partner Program Director, you'll take ownership of creating a best-in-class Partner Program / Customer ... stakeholders across Sales, Marketing, and Product, you will:Design & implement a structured Partner/ Customer ... SaaS, within the accounting tech spaceProven track record of building and launching partner programs / customer
  • WeWard SAS
  • paris
  • July 28
The role requires 8+ years of experience in customer operations, customer experience, support leadership ... Make Customer Experience data‑native This role is deeply data‑driven. ... About the role We’re hiring our first Head of Customer Experience, a senior, hands‑on operator who will ... As a Head of Customer Experience, you will be in charge in three operational verticals, defined below ... Once you’ve proven the impact of Customer Experience as a strategic lever, on retention, fraud, NPS,
  • Kyriba Corp.
  • aubigny sur nère
  • July 28
value realization and ensure business outcomes through consumption of purchased solutions and success service ... businesses optimise liquidity performance across the enterprise.About the RoleWe are looking for a Customer ... needs across different markets.Develop and document advanced, cross‑functional account strategies in Customer ... practices and cultural preferences.Establish success metrics, annual goals and key objectives with the customer ... outcomes.Qualifications & Experience5+ years of experience in Customer Engagement/Success, Account Management
  • Aircall
  • paris
  • July 24
About The Role Customer Engineers (CEs) are the technical drivers of customer success at Aircall. ... Why This Role Matters Customer Engineers sit at the center of Aircall’s customer experience. ... Customer Orientation Highly empathetic and outcome‑focused – measures success by customer value, not ... Experience & Background 4–8 years or more in a customer‑facing technical role (Customer Engineer, Technical ... to drive revenue, resolve issues faster, and scale customer‑facing teams.
  • Dormont Manufacturing Co
  • rousset serre ponçon
  • July 24
capital equipment at customer sites.Represents the company to the customer and assumes accountability ... service activities associated with updating, troubleshooting, diagnosing and repairing of highly complex ... never a dull moment with us.Group/DivisionThe KLA Services team headquartered in Milpitas, CA is our service ... organization that consists of Service Sales and Marketing, Spares Supply Chain management, Field Operations ... identify and improve performance; expertise in optics, image processing and motion control with worldwide service
  • Getapony
  • bordeaux
  • July 24
Professional experience: 2+ years of experience in customer service, with a strong understanding of customer ... support operations and service excellence. ... Continuously test and refine how AI handles customer requests. ... and help define what excellent Customer Care looks like at scale. ... Based in Bordeaux, you will lead the Customer Care team as Pony scales across Europe, playing a central
  • Europcar
  • paris
  • July 20
Approach: Passionate about customer experience and committed to service excellence* Exceptional Communication ... model and advocate for customer satisfaction* Continuously assess and enhance customer-centric practices ... , ensuring that customer needs and feedback are integrated into all aspects of the business* Monitor ... **About the Role:*** Promote a customer-centric culture throughout the organisation by serving as a role ... whole Group* Represent the Group and assist local counterparts (NPS/Customer Satisfaction champions)
  • Hexaglobe Group
  • rennes
  • July 20
Ensure smooth handover from Sales to Customer Success after contract signature; support customer onboarding ... Customer Success Manager – North America (based in Rennes, France) About BBright BBright develops high-performance ... Build and maintain strong customer relationships; understand clients’ business goals, challenges, and ... As we expand our footprint in the North-American region, we are looking to hire a Customer Success Manager ... Strong interpersonal and communication skills, customer-oriented, with demonstrated ability to build
  • Reverse Contact
  • paris
  • July 20
Customer feedback loops become clearer. The company has a stronger Customer Success foundation. ... Customer retention & churn prevention: Monitor customer health and identify churn risks early, build ... What you’ll own Customer onboarding & activation: Own onboarding for new customers, understand customer ... Build customer success operations: Help improve internal playbooks and Customer Success processes, contribute ... an exceptional customer experience at scale.
  • Patrowl.io
  • paris
  • July 20
Your mission is simple: drive customer satisfaction, retention, and growth. ... About the Role As a Customer Success Manager, you will be the main point of contact for our clients, ... What You’ll Do Customer Relationship & Success Act as the primary point of contact for your clients ... existing ARR through account expansion Anticipate churn risks and proactively address them Monitor customer ... client feedback and contribute to improving the product roadmap Collaborate internally to improve the customer
  • DotProd
  • paris
  • July 18
drive continuous product and service enhancements. ... Customer Health Monitoring: Monitor customer health through analytics and feedback, staying proactive ... As a Customer Success Manager at Entropia, you'll play a critical role in unlocking the full potential ... Feedback Loop: Serve as the voice of the customer, relaying insights and feedback to internal teams to
  • Heidi Health Ltd
  • paris
  • July 15
Customer advocacy: Build executive-level relationships and become the voice of the customer internally ... Track and improve metrics along customer journey like time-to-first-value and early activation. ... What you’ll do: Own customer outcomes: Be the strategic partner for a portfolio of Heidi’s customers ... The Role As a Customer Success Manager at Heidi Health, you’ll be the bridge between technology and care ... What We’re Looking For 2+ years in a customer success role at a SaaS company, with proven ability to
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