4117 customer service English-speaking jobs in France

  • NTT
  • Paris
  • January 8
measures to address client concerns and continuously improve service quality. ... Our SDIS (Software‑defined Infrastructure Services) is a proven, industry‑leading support service that ... SDIS Service Account Manager – What you will do Act as the primary point of contact for client inquiries ... , escalations, and feedback.Interact with customers to understand expectations and ensure our SDIS service ... and objectives to tailor required services accordingly.Identify and mitigate risks associated with service
  • NTT
  • Toulouse
  • January 8
measures to address client concerns and continuously improve service quality. ... Our SDIS (Software‑defined Infrastructure Services) is a proven, industry‑leading support service that ... SDIS Service Account Manager – What you will do Act as the primary point of contact for client inquiries ... , escalations, and feedback.Interact with customers to understand expectations and ensure our SDIS service ... and objectives to tailor required services accordingly.Identify and mitigate risks associated with service
  • EPI Company
  • Paris
  • January 7
service delivery management, covers monitoring and customer support, member quality assurance and fraud ... Foster growth and development of the service delivery management team. ... Head of Service Delivery – Remote‑First Join EPI Company to transform the European payments landscape ... Align Service Delivery Strategy into high‑quality operational processes across departments. ... A technical interview with our Head of Operations and Head of Operations & Service Delivery.
  • NTT
  • Paris
  • January 5
Adaptability and a customer‑focused mindset. ... sites and/or service offerings. ... coordinated delivery of service. ... definitions and Service Level Agreements (SLAs). ... Seasoned familiarity with ITIL or other IT service management frameworks.
  • Volvo Group
  • Lyon
  • December 31
An exciting and global working environment, being close to the customer. ... , infrastructure service providers, and business stakeholders. ... Job Details Senior Service Leader – Permanent contract Job Location: France (Lyon), Sweden (Göteborg, ... Reporting to the Service Area Manager of Collaboration & Telephony, you will work closely with partners ... You will plan, launch, and chair new service development or enhancement projects, and ensure compliance
  • Technip Energies NV
  • Nanterre
  • December 16
Reporting line : HR Service Delivery Manager - France & North Europe. ... Monitor KPIs and propose corrective actions to improve service delivery. 6. ... Cross-functional Collaboration Work closely with HR Service Delivery (Payroll & HR Admin), HRIS, HR ... Knowledge of the payroll related service and application providersStrong knowledge of payroll and HR ... tools (Oracle HCM, ServiceNow, Onboarding / Offboarding solutions) : Provide functional support to HR Service
  • Airbus Defence and Space
  • Toulouse
  • January 16
Windows / Linux Service Delivery Manager (m/f) Airbus Defence and Space – Join to apply for this role ... digital topics and interested in working within Airbus Defence & Space Digital as a Windows / Linux Service
  • Cummins Inc.
  • Chassieu
  • January 16
Customer focus - Building strong customer relationships and delivering customer-centric solutions. ... , lead time and others for customer facing sales force. ... Key Responsibilities: Responds to incoming customer calls, emails, qualifies them, and routes the qualified ... Gets involved in customer visits and events, makes decisions where there is no clear procedure outlined ... Communicates order status, inventory status and other associated information to customer facing sales
  • neuco
  • Bordeaux
  • January 16
You'll sit at the intersection of operations, engineering, and customers, owning service delivery ... Operations, Management, Leadership, Network, Cellular, Technical oversight, Customer support ... From supporting complex customer deployments to shaping platform evolution and product direction, you
  • Hager SE
  • Paris
  • January 18
Customer Experience department? ... As Customer Centricity and Experience Leader (m/f/d), you will report to the Digital Marketing & Customer ... Customer Centricity and Experience Leader (m/f/d) Date: Jan 16, 2026 Why join the Digital Marketing & ... the Customer Centricity & Experience team into the new operating model What about you? ... Our Digital Marketing & Customer Experience (DMCX) teams place our customers at the center of every decision
  • Mistral AI
  • Paris
  • January 16
Track customer usage and engagement metrics to inform success strategies Address customer churn risks ... , and are passionate about turning customer success into business growth. ... Head, Customer Success Management (CSM) - EMEA At Mistral AI, we believe in the power of AI to simplify ... Role Summary As Mistral AI’s first Head of Customer Success Management (CSM) for EMEA, you will build ... The CSM team will manage the customer lifecycle for all eligible customers, focusing on product usage
  • Aquent
  • Paris
  • January 14
Customer Solutions Engineer (206773) Location: Paris, Île-de-France, France. ... What You’ll Do Architect & Implement: Source, design, and engineer sophisticated solutions to complex customer
  • Amazon
  • Courbevoie
  • January 12
Elevate Customer Success with innovative Cloud Technology We're seeking an innovative Customer Success ... You'll be a strategic partner who empowers businesses to revolutionize their customer engagement, ... business objectives Design and deliver technical workshops that accelerate technology adoption and customer ... health dashboards and address potential adoption barriers Gather and communicate critical customer insights ... Expect to craft compelling narratives that demonstrate how AWS Amazon Connect can fundamentally reshape customer
  • Gorgias
  • Paris
  • January 11
This role reports to the Manager of Customer Education and Enablement and works closely with Customer ... Education team to extend and contextualize existing customer education. ... About the Role We are looking for a Customer Education Specialist to design and deliver high‑quality ... Over time, this role may contribute to additional customer education initiatives, internal enablement ... About the Team The Customer Education & Enablement team builds scalable, high‑impact learning experiences
  • Deutsche Post DHL Research and Innovation GmbH
  • Paris
  • December 24
ManagementMonitor account performance against agreed KPIs, driving continuous improvement initiatives to enhance service ... Customer Solutions & Innovation (CSI) is DHL's cross‑divisional commercial and innovation unit. ... In this key role, you will establish effective relationships with key contacts within targeted customer ... Director who will lead the global development of assigned top Aviation customer accounts by positioning ... quality and operational excellence.Lead customer satisfaction programs and ensure follow‑up actions
  • Dext
  • Paris
  • December 22
our Partner Program Director, you'll take ownership of creating a best-in-class Partner Program / Customer ... stakeholders across Sales, Marketing, and Product, you will:Design & implement a structured Partner/ Customer ... SaaS, within the accounting tech spaceProven track record of building and launching partner programs / customer
  • Tiktok
  • Paris
  • November 28
Work experience in Sales, Advertising, Consulting, Analysis, Customer Service, Marketing, Finance, Technical ... Customer Success Project Intern (GBS) - 2026 Start (BS/MS) Apply for the Customer Success Project Intern
  • Abbott Laboratories
  • Bièvres
  • January 12
Oversee customer service activities including tenders, proposals, contract execution, and sales follow-up
  • GTT
  • Paris
  • January 16
The company culture is built on a customer-first service experience reinforced by our commitment to operational ... Success, Sales Operations & Service Delivery Duties and Responsibilities: Targets new customers to ... Ability to drive cultural changes from best effort to results oriented Customer First (Non-Customer Facing ... principles and practices for selling products, technology and services; ability to provide overall product/service ... ): Knowledge of internal customer interactions, creating a culture of accountability, collaboration,
  • Plaza Premium Group
  • France
  • January 22
Swift reaction to customer complaints and queries and follow up with operations team. ... that you do Listen, move fast and think innovatively Speak up, have ideas and share them Believe in customer ... Quality Standard & Brand Attributes Delight the customer with every single interaction and require the ... To make sure staff work productively and give excellent service. ... Liaising with tri-party agreements to ensure service level agreements are met.
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