4653 customer service English-speaking jobs in France
Customer Success Manager, Mid-Market, France
- Harvey
- paris
- July 8
Role Overview
As a Mid-Market Customer Success Manager at Harvey, you will own both value realisation ... Product Feedback: Represent customer needs internally and relay insights back to Product and Engineering ... What You’ll Do
Onboarding: Integrate Harvey into customer workflows, guide administrators with data-backed ... Mid-Market CSM role at Harvey can demonstrate comfort and experience with the following:
3–4+ years in customer-owning
Customer Enablement Manager (Paris, France)
- Figma
- paris
- July 5
Success, Customer Success, Customer Enablement, Account Management or a relevant customer‑facing role ... As a Customer Enablement Manager, you’ll work directly with some of our largest customers to help them ... Your ability to build strong relationships, connect the dots between product features and customer goals ... Strong product knowledge and a customer‑first, consultative approach to solving challenges and driving ... do at Figma:
Manage the adoption journey for a portfolio of large, strategic customers
Understand customer
Customer Success Specialist
- Payflows
- paris
- July 5
This isn’t a customer support job.It’s a launchpad for the next generation of Customer Success leaders ... Develop the skills to progress into a full Customer Success Manager role. ... Excellent communication and presentation skills — confident in customer‑facing interactions. ... As a Customer Success Specialist, you’ll support strategic accounts, strengthen relationships, and help ... A fast learner with a passion for building strong relationships and understanding customer needs.
Customer Success Manager (North America)
- BBright SAS
- rennes
- July 5
Customer Success Manager – North America (based in Rennes, France)About BBrightBBright develops high-performance ... As we expand our footprint in the North-American region, we are looking to hire a Customer Success Manager ... base.Strong interpersonal and communication skills, customer-oriented, with demonstrated ability to ... Success after contract signature; support customer onboarding, training and integration phases.Proactively ... customers in North America, from onboarding to long-term support and success.Build and maintain strong customer
Senior Customer Success Manager W/M/X
- Whoz
- paris
- July 5
school or an engineering school.Strong knowledge of SaaS products.Deep understanding of Professional Service ... Your roleAs a Senior Customer Success Manager at Whoz in the dedicated Customer Success team, part of ... the Customer Success & Delivery Circle, you will play a key role in ensuring the satisfaction and success ... collaborative and dynamic environment.ResponsibilitiesProcess Optimization: Standardize and improve Customer ... the CS strategy definitionRequired Qualifications and SkillsA minimum of 4 years of experience in a Customer
Customer Success Lead: Scale NRR & CS Operations
- Ezus
- paris
- July 5
a Customer Success Lead, you will own the post-onboarding customer experience, from adoption to retention ... mission is to empower travel agencies to thrive in the digital era As we grow, we are looking for a Customer ... Success Lead to strengthen our operations, drive customer value, and build a high-performing CS team.As ... and performance-driven culture⚙️ 20% – Structuring and scaling CS operationsBuild and improve Customer ... health (usage, adoption, renewals, upsell opportunities)Lead complex situations and escalationsDrive customer
Customer Success Manager
- Pony
- bordeaux
- June 30
Professional experience: 2+ years of experience in customer service, with a strong understanding of customer ... support operations and service excellence. ... Continuously test and refine how AI handles customer requests. ... and help define what excellent Customer Care looks like at scale. ... Based in Bordeaux, you will lead the Customer Care team as Pony scales across Europe, playing a central
Team Lead, Customer Success - Southern Europe
- Spendesk
- paris
- June 29
Success, Account Management, or similar customer‑facing roles, with a genuine customer‑first mindset ... As Team Lead Customer Success for Southern Europe, you’ll take ownership of a team of 8 CSMs, with real ... decision‑making power and a direct impact on retention and revenue expansion across our customer portfolio ... across the Southern Europe portfolio
Get ahead of churn: proactive customer success methodologies to ... interactions and boost team productivity
Customer‑Centric Operations
Drive satisfaction and retention
Customer Validation Engineer
- Outsight
- paris
- June 28
Willing and able to travel for on-site deployments and customer support. ... Customer-centric mindset with a commitment to delivering a high-quality support experience. ... What Makes The Role Important
You are the go-to person for all aspects of customer acceptance testing ... Your Responsibilities
Define & Plan
Define the customer acceptance test strategy after delivery: scope ... Minimum 3 years in a similar role, demonstrating effective project execution, customer- centered support
Senior Customer Success Manager - Implementation & Onboarding Lead
- Hopae
- paris
- June 26
, and Product — handoffs, case studies, and roadmap input7+ years of experience, with at least 3 in Customer
Subscription and Customer Engagement Platform Operations Engineer
- Groupe PSA
- poissy
- June 25
connected services, eligible to their vehicle, be able to: subscribe (free or paid offers), activate the service ... Subscription and Customer Engagement Platform Operations Engineer
Software & Electric and Electronics ... SCEP Platform : “Subscription and Customer Engagement Platform” is the platform dedicated for subscriptions ... corrective actions and verify their effectiveness
Define or use proactive/workaround processes to limit customer
Customer Success Engineer
- EngineersOfAI
- paris
- June 25
You’ll work across a variety of customer architectures and use cases, helping teams design performant ... and serving incredible customers like Under Armour, PetSmart, Stripe, Gymshark, and Walgreens.As a Customer ... strong documentation habits, and ongoing knowledge sharing.If you’re excited by the idea of shaping customer ... status reports to customers on a regularly scheduled meetingProactively identify and work with the customer ... and industry practices around search implementation and optimisationWork closely with your account’s Customer
Customer relations manager - NWM
- Natixis NY Branch
- paris
- June 25
Job Description
You join the Sales Department team as a Customer Relations Officer.
Security Customer Success Engineer (SCSE) New France - Remote
- Wrike
- rennes
- June 25
Customer Success teams
Fast‑paced environment with multiple concurrent customer engagements and priorities ... between our security organization and our global customer base. ... Security Customer Success Engineer (SCSE)
France - Remote
Wrike is the most powerful work management ... This role requires strong collaboration, responsiveness, and a customer‑first mindset. ... About the Role
Wrike is looking for a Security Customer Success Engineer (SCSE) to serve as the key link
VP Customer Operation
- WeWard SAS
- paris
- June 25
The role requires 8+ years of experience in customer operations, customer experience, support leadership ... Make Customer Experience data‑native
This role is deeply data‑driven. ... About the role
We’re hiring our first Head of Customer Experience, a senior, hands‑on operator who will ... As a Head of Customer Experience, you will be in charge in three operational verticals, defined below ... Once you’ve proven the impact of Customer Experience as a strategic lever, on retention, fraud, NPS,
Senior Customer Success Manager EMEA
- DataDome
- paris
- June 25
Senior Customer Success Manager EMEA, you will :
Act as the primary business owner of the customer relationship ... Customer Success Manager, you’ll partner with the world’s largest enterprises to drive measurable impact ... /or SaaS environments is a plus
Strong business acumen with the ability to connect customer goals to ... Driving measurable customer outcomes such as increased product adoption, demonstrable ROI, and strong ... It would be great if...
5+ years in a Customer Success Management role
Experience in cybersecurity and
Senior Customer Success Manager
- BlackLine
- paris
- June 25
Provide feedback to various internal customer teams to improve customer experience. ... Continually communicate BlackLine value to customer through the entire customer journey. ... Deliver on Customer Success program strategy specifically associated with BlackLine onboarded customer ... aligns to the customer corporate goals and objectives and are required to ensure the customer is receiving ... Assist with the provision of customer references.
Global Customer Experience Data & Automation Lead
- Ipsen Group
- paris
- June 25
## Global Customer Experience Data & Automation LeadApplylocations: Paris: London (UK)time type: ... Full timeposted on: Posted Todayjob requisition id: R-21697**Title:**Global Customer Experience Data ... This role is the structural backbone of Customer Experience data strategy — responsible for taxonomy, ... **Data Foundations & Optimization**Own the framework for harmonized customer experience measurement across ... frameworks, and automation foundations that enable Ipsen to deliver scalable, compliant, and measurable customer
Customer Success Manager
- Payflows
- paris
- June 20
partnerships — ensuring our clients not only succeed on our platform but expand with us.As a Customer ... with key decision‑makers — from operational users to CFO‑level stakeholders.Serve as the voice of the customer ... AccountsIdentify upsell and cross‑sell opportunities by aligning Payflows’ capabilities with evolving customer ... experience.Who You AreYou have 2–5 years of experience in Customer Success, Account Management, or Consulting ... onboarding to QBRs.Strong analytical mindset — able to interpret data and make decisions that improve customer
Team Lead Customer Success (CDI – FR/EN)
- Ezus
- paris
- June 20
a Customer Success Lead, you will own the post‑onboarding customer experience, from adoption to retention ... mission is to empower travel agencies to thrive in the digital era As we grow, we are looking for a Customer ... Success Lead to strengthen our operations, drive customer value, and build a high‑performing CS team.As ... and performance‑driven culture⚙️ 20% – Structuring and scaling CS operationsBuild and improve Customer ... health (usage, adoption, renewals, upsell opportunities)Lead complex situations and escalationsDrive customer




























































