5225 customer service English-speaking jobs in France

OverviewWe are seeking a Customer Insight Specialist to act as the "voice of the customer" within ... metrics such as NPS (Net Promoter Score), CSAT (Customer Satisfaction), and Customer Effort Score (CES ... Voice of the Customer (VoC) Program ManagementHelp design, deploy, and manage ongoing customer surveys ... and feedback mechanisms at key touchpoints along the customer journey.Analyze real-time customer feedback ... In this role, you will move beyond simple data reporting to uncover the why behind customer behavior.

Customer‑Centric Approach: Passion for delivering exceptional customer experiences and ensuring customer ... Job Title: Customer Success Lead– Biotech Solutions As a Customer Success Lead, you’ll be the key driver ... of customer satisfaction and retention. ... Role Overview We are seeking a Customer Success Lead to oversee customer relationships and ensure the ... Customer Advocacy: Serve as the voice of the customer internally, ensuring their needs and feedback are

OverviewWe are seeking a Customer Insight Specialist to act as the "voice of the customer" within ... metrics such as NPS (Net Promoter Score), CSAT (Customer Satisfaction), and Customer Effort Score (CES ... Voice of the Customer (VoC) Program ManagementHelp design, deploy, and manage ongoing customer surveys ... and feedback mechanisms at key touchpoints along the customer journey.Analyze real-time customer feedback ... In this role, you will move beyond simple data reporting to uncover the why behind customer behavior.

central role in transforming the Implementation function into a true consulting practice within the Customer ... deal, the CIM Team Lead directly contributes to: Higher customer satisfaction Improved delivery margins ... positioning in proposals Provide insight and data to support Sales in articulating service value and ... securing correct pricing Validate service proposals for new business opportunities to ensure accurate ... By elevating the consulting mindset, improving delivery processes, and reinforcing service value in every

and service enhancements. ... customer portfolios and driving consistent measurable customer outcomes. ... Reporting to the Senior Director of Customer Success, the Director, Customer Success is accountable for ... The Director, Customer Success amplifies the voice of the customer and translates insights into actions ... Customer Portfolio Management Oversee a diverse portfolio of strategic and complex customer accounts

Customer Success AI Transformation Intern, Paris Paris, France About Mirakl: Founded in 2012, Mirakl ... His mission is to transform how Customer Success teams operate through AI and automation. ... Success organization, working directly with Alexandre, our Customer Success AI Transformation Lead. ... Clients: We're committed to our clients' success The Team You’ll Join You’ll be part of our Customer ... development and improvement of AI agents, automations, and lightweight internal solutions that help Customer

to ensure business outcomes are being met through consumption of their purchased solutions & success service ... account, driving a successful customer lifecycle management strategyFacilitate Customer Advisory Counsels ... You are a Customer Success professional who consults with customers to uncover and help achieve their ... Previous Customer Success background preferred especially in managing a book of business with strategic ... This remote-first position is designed for professionals who can manage customer relationships across

veterans, recently separated veterans, active duty wartime or campaign badge veterans, and Armed Forces service ... The Customer Success Architect (CSA) is a highly strategic position designed to provide unparalleled ... Additionally, our team serves as liaisons between the customer and the GitLab ecosystem, streamlining ... Success Plans, establishing critical goals, or other key performance indicators and aid the customer ... An overview of this role The Customer Success Architect (CSA) team focuses on the themes of align, enable

Minimum 4 years in the sales, customer service or contracts administration function in a manufacturing ... Maintains direct and constant customer contact. ... Leads and owns deliverables with customer specific projects. ... Customer focused, maintains high energy and sense of urgency. ... in creating customer inquiry responses from applicable Senior businesses.

fleet space, from early days running ridesharing, to powering the carsharing platforms for mobility service ... Good understanding of the fleet management, leasing, logistics, or mobility as a service industries. ... Ridecell’s Customer Success Manager is a true customer advocate - growing customer relationships from ... They are able to identify, rationalize and communicate customer needs and problems. ... Ridecell AI for Automotive Leasing and Mobility Customer Success Manager / Sr Manager €36K - €50K EUR

service orientation.Analytical skills (e.g., understanding trends, interpreting data).Knowledge of or ... satisfaction and product quality.YOUR ESSENTIAL DUTIES AND RESPONSIBILITIESManage and analyze customer ... job—you will find purpose and pride.YOUR ROLEEnsure the processing, trend analysis and management of customer ... implementation of corrective and preventive actions, and contribute to the continuous improvement of customer ... meet global and local requirements for tracking and resolving defects, and maintain a high level of customer

the scalability of our customer support model. ... See more about our culture on https://mistral.ai/careers.Role Summary: Customer Success Manager (CSM) ... needs and usage patterns.Partner with Product and Engineering teams to gather customer feedback and ... onboarding, adoption, and ongoing engagement to drive product usage and satisfaction.Monitor customer ... experiences, from deployment to production.Create and execute customer success plans with clear KPIs

central role in transforming the Implementation function into a true consulting practice within the Customer ... deal, the CIM Team Lead directly contributes to: Higher customer satisfaction, Improved delivery margins ... Performance Management & Service Value Own the performance management cycle for CIMs, including goal ... Provide insight and data to support Sales in articulating service value and securing correct pricing. ... Validate service proposals for new business opportunities to ensure accurate scoping and profitability

service abilitiesExcellent communication and presentation skillsAbility to multi-task, prioritize, and ... Onepilot makes Customer Care and Prospection Outsourcing simple and flexible. ... E-merchants use Onepilot in the most flexible way to handle all or part of their customer support and ... )You’re available at least 20h/weekAllow 15 minutes to fill your applicationQualificationsExcellent customer

Your skills The CS Architect: You have a proven ability to design and iterate on a Customer Success ... Digital Customer Experience: You know how to shape the digital experience for users and customers to ... You will lead Success and Support teams and be responsible for post-sales customer experience to secure ... Who you are 10y+ experience in a Customer Success roles, with 4y+ experience in leadership position, ... Product Synergy: Establish a strong feedback loop where the Product roadmap is fuelled by deep customer

Develop end‑to‑end architecture for strategic solutions that enable customer engagement journeys across ... Key Responsibilities Drive the evolution of Commercial EMEA Customer Engagement, including applications ... Milano, Italy Job Description Are you an enthusiastic Manager, Architecture to shape and evolve our Customer ... event‑driven interaction, policy/guardrail design) to enable AI‑assisted workflows responsibly within the customer

Graduate Customer Success Consultant - Hybrid - Fintech Graduate Customer Success Consultant (SDLC) wanted ... Company: Wealth Dynamix Role: Graduate Customer Success Consultant Location: Paris/ Hybrid Start Date ... We are looking for an analytical self starter with experience in Customer Success within software delivery ... As a Graduate Customer Success Manager at Wealth Dynamix, you will undergo full training in Wealth Dynamix ... and the implementation of new features for existing clients, ensuring a smooth transition and high customer

Provides customer support and handles client relaunches.

CEVA Logistics seeks a Global Customer Sales & Support Specialist to manage client relationships and drive sales growth.

How You'll Make an Impact at MarqVision This role is a part of a Customer Success Team. ... Senior Customer Success Managers at MarqVision are self‑motivated and proactive, they are relationship ... requests Working closely with Engineering, product management, customer support, and sales teams Establish ... of each MarqVision subscription Develop and maintain strong relationships at all levels within the customer ... that they are successfully achieved Partner with engineering teams in architecting and orchestrating customer