4806 customer service English-speaking jobs in France
Managing Director South - Paris
- Hard Yaka
- paris
- June 25
The result—companies grow revenue, deliver faster resolutions, and scale service. ... Aircall is a unicorn AI-powered customer communications platform used by 22,000+ companies worldwide ... We’re redefining what a customer communications platform can be—by combining voice, SMS, WhatsApp, and ... Our momentum comes from a simple but powerful idea: help every customer-facing team work smarter, not ... How We Work at Aircall
At Aircall, we believe in customer obsession, continuous learning, and delivering
Principal GenAI GTM Specialist, WWSO
- Amazon Web Services (AWS)
- courbevoie
- June 25
service agents. ... Rather than owning a single service, you will own the cross‑cutting GenAI transformation narrative — ... , and adoption blockers into actionable feedback that shapes Amazon Bedrock and GenAI service roadmaps ... You’ll collaborate daily with account teams, solution architects, partner managers, and AWS service teams ... Description
Are you a customer‑obsessed builder with a passion for helping enterprises unlock transformative
Customer Success Manager
- AvePoint
- paris
- July 20
satisfaction, customer service, adoption, and retention experience
Excellent written/verbal communication ... success plans for your customers, utilizing net promoter score (NPS) metrics and other customer data ... About the Position:
The Customer Success Manager will be responsible for generating a repeatable strategy ... plans for accounts by creating metrics to support product onboarding, product adoption, as well as customer ... managers to understand the short‑term and long‑term sales strategies to identify key areas to drive customer
Customer Engineer APAC
- Aircall
- paris
- July 20
About The Role
Customer Engineers (CEs) are the technical drivers of customer success at Aircall. ... Why This Role Matters
Customer Engineers sit at the center of Aircall’s customer experience. ... Customer Orientation
Highly empathetic and outcome‑focused – measures success by customer value, not ... Experience & Background
4–8 years or more in a customer‑facing technical role (Customer Engineer, Technical ... to drive revenue, resolve issues faster, and scale customer‑facing teams.
Customer Experience Product Owner CONSULTING Clichy-Levallois
- Ikatan
- clichy
- July 20
Role SummaryBecome the driving force behind our omnichannel strategy and the guardian of customer satisfaction ... the CX product roadmap in close collaboration with business units.Design & User Stories: Translate customer ... continuously iterate and improve the product.Technical SkillsCustomer Relations: Understanding of digital customer
Customer Success Manager (CSM)
- Patrowl.io
- paris
- July 20
Your mission is simple: drive customer satisfaction, retention, and growth. ... About the Role
As a Customer Success Manager, you will be the main point of contact for our clients, ... What You’ll Do
Customer Relationship & Success
Act as the primary point of contact for your clients ... existing ARR through account expansion
Anticipate churn risks and proactively address them
Monitor customer ... client feedback and contribute to improving the product roadmap
Collaborate internally to improve the customer
Customer Success Manager (CSM) Expansion Mid-Market - France
- Riot
- paris
- July 20
As Customer Success Manager, you support our clients in getting the most value out of our products. ... Collect and share customer feedback and expansion signals, contributing directly to product evolution ... Prepare and lead customer interactions (onboarding calls, follow‑ups, business check‑ins), with a pragmatic ... drive expansion opportunities (upsell and cross‑sell) within your portfolio by deeply understanding customer ... with internal teams (Sales, Product, Marketing) to support expansion motions and improve the overall customer
Customer Success Manager (CSM) Expansion Mid-Market - Italy
- Riot
- paris
- July 20
As Customer Success Manager, you support our clients in getting the most value out of our products. ... Collect and share customer feedback and expansion signals, contributing directly to product evolution ... Prepare and lead customer interactions (onboarding calls, follow‑ups, business check‑ins), with a pragmatic ... drive expansion opportunities (upsell and cross‑sell) within your portfolio by deeply understanding customer ... with internal teams (Sales, Product, Marketing) to support expansion motions and improve the overall customer
Customer Support Engineer- Paris
- Quantum Machines
- paris
- July 20
and service‑oriented mindset.Proven track record in a client‑facing support or success role – Advantage.Proficiency ... Your expertise will help ensure customer success, build strong partnerships, and advance the field of ... You'll be translating emerging capabilities into practical customer applications, with a particular focus ... needs.End-to-End Technical SupportAct as the primary contact for customer inquiries and issues, leading ... requirements into actionable technical solutions.Work closely with the customer to achieve their quantum
Customer Success Manager
- Reverse Contact
- paris
- July 20
Customer feedback loops become clearer.
The company has a stronger Customer Success foundation. ... Customer retention & churn prevention: Monitor customer health and identify churn risks early, build ... What you’ll own
Customer onboarding & activation: Own onboarding for new customers, understand customer ... Build customer success operations: Help improve internal playbooks and Customer Success processes, contribute ... an exceptional customer experience at scale.
Customer Success Manager (North America)
- Hexaglobe Group
- rennes
- July 20
Ensure smooth handover from Sales to Customer Success after contract signature; support customer onboarding ... Customer Success Manager – North America (based in Rennes, France)
About BBright
BBright develops high-performance ... Build and maintain strong customer relationships; understand clients’ business goals, challenges, and ... As we expand our footprint in the North-American region, we are looking to hire a Customer Success Manager ... Strong interpersonal and communication skills, customer-oriented, with demonstrated ability to build
Global Customer Experience Effectiveness Senior Specialist
- American President Lines
- marseille
- July 20
Your Role
The Customer Experience Specialist within the Customer Excellence team supports the Customer ... Additionally, the Specialist provides PMO support to the Customer Excellence team. ... Global Customer Experience Effectiveness Senior Specialist
CEVA Logistics provides global supply chain ... The role manages feedback systems, monitors customer sentiment, escalates critical cases, and ensures ... What You Will Do
CSat / task workflow monitoring
Utilize CRM tools to coordinate and monitor customer
Global customer experience effectiveness senior
- CEVA Logistics
- marseille
- July 15
YOUR ROLE
The Customer Experience specialist within Customer Excellence team will support Customer Experience ... The Customer Experience specialist will have also a PMO scope to support Customer Excellence team. ... This role involves managing, feedback systems, monitoring customer sentiment, escalating critical cases ... CSat / task workflow monitoring
Utilize customer relationship management (CRM) tools in coordinating ... and monitoring customer experience
CSat reporting and dashboard
CSat: analyze and categorize incoming
Customer Success Manager, France
- Heidi Health Ltd
- paris
- July 15
Customer advocacy: Build executive-level relationships and become the voice of the customer internally ... Track and improve metrics along customer journey like time-to-first-value and early activation. ... What you’ll do:
Own customer outcomes: Be the strategic partner for a portfolio of Heidi’s customers ... The Role
As a Customer Success Manager at Heidi Health, you’ll be the bridge between technology and care ... What We’re Looking For
2+ years in a customer success role at a SaaS company, with proven ability to
Security Customer Success Engineer (SCSE)
- Wrike
- paris
- July 15
Customer Success teams
Fast-paced environment with multiple concurrent customer engagements and priorities ... between our security organization and our global customer base. ... This role requires strong collaboration, responsiveness, and a customer-first mindset. ... About the Role
Wrike is looking for a Security Customer Success Engineer (SCSE) to serve as the key link ... In this role, you will act as the primary technical security advisor for the Sales and Customer Success
Account Executive Customer Base Large Enterprise - Retail / Hospitality / Transportation
- Workday
- paris
- July 13
Our Customer Base sales team uses their extensive experience and consultative selling skills to initiate ... Understanding of the strategic competitive landscape of the industry by staying up to date with trends and customer
Senior Customer Success Manager
- Jobtailor
- paris
- July 13
Requirements
Proven experience in Customer Success or Account Management within a SaaS company, with ... Eagerness to develop strong customer relationships, translate data into strategy, and navigate technical ... Drive customer satisfaction and loyalty by delivering impactful recommendations on testing and personalization ... cross-functional teams to align on client needs, deliver technical support for campaign set-up, and translate customer
Senior Customer Success Manager Enterprise - France m/f/d
- AB Tasty
- paris
- July 13
Act as the voice of the customer internally, contributing to Customer Success strategy, playbooks, and ... empower brands to deliver smarter, faster, and more impactful digital experiences across the entire customer ... Team Composition: You will be part of a France‑based team of 5 Customer Success Managers dedicated to ... What You’ll Bring
Proven experience in Customer Success within a SaaS environment (or related roles) ... Tech Stack & Tools: You will work daily with the VWO/AB Tasty platform and our Customer Success tooling
Customer Success Public Sector
- European SaaS Benchmark
- paris
- July 13
Explore your future career
You will join Malt as a Customer Onboarding & Success manager for the Public ... About you
Strong background in managing complex client relationships, customer experience, and conflict ... Reporting to the VP Customer Onboarding and Success, you will act as a key business partner for our Account
AI Outcome Customer Engineer, Cloud AI Tech GTM
- paris
- July 10
engineering, or enterprise architecture and in a customer-facing or enterprise support role. ... As an AI Outcome Customer Engineer (AI OCE), you will drive initial and ongoing revenue ramp for our ... You will have a direct impact on the velocity and incremental consumption of customer agreements, leading ... equivalent practical experience.
6 years of experience with cloud-native architecture in technical delivery, customer ... Responsibilities
Develop and orchestrate a structured, end‑to‑end technical deployment plan across customer




























































