4727 customer service English-speaking jobs in France
Senior Staff Customer Engineer – Automotive AI
- Sonatus
- paris
- July 5
Sonatus is seeking a highly motivated, experienced AI Engineer to join our Customer Engineering (CE) ... This position operates in a forward-deployed engineering model, working closely with customer engineering ... direction and drive technical decision‑making in customer‑facing engagements
Experience leading technical ... PoCs, and production‑ready solutions, continuously improving performance based on real‑world data and customer ... integrating, and deploying AI/ML-based solutions in production environments
Proven ability to influence customer
Customer Success Lead: Scale NRR & CS Operations
- Ezus
- paris
- July 5
a Customer Success Lead, you will own the post-onboarding customer experience, from adoption to retention ... mission is to empower travel agencies to thrive in the digital era As we grow, we are looking for a Customer ... Success Lead to strengthen our operations, drive customer value, and build a high-performing CS team.As ... and performance-driven culture⚙️ 20% – Structuring and scaling CS operationsBuild and improve Customer ... health (usage, adoption, renewals, upsell opportunities)Lead complex situations and escalationsDrive customer
Customer Success Manager
- Pony
- bordeaux
- June 30
Professional experience: 2+ years of experience in customer service, with a strong understanding of customer ... support operations and service excellence. ... Continuously test and refine how AI handles customer requests. ... and help define what excellent Customer Care looks like at scale. ... Based in Bordeaux, you will lead the Customer Care team as Pony scales across Europe, playing a central
Team Lead, Customer Success - Southern Europe
- Spendesk
- paris
- June 29
Success, Account Management, or similar customer‑facing roles, with a genuine customer‑first mindset ... As Team Lead Customer Success for Southern Europe, you’ll take ownership of a team of 8 CSMs, with real ... decision‑making power and a direct impact on retention and revenue expansion across our customer portfolio ... across the Southern Europe portfolio
Get ahead of churn: proactive customer success methodologies to ... interactions and boost team productivity
Customer‑Centric Operations
Drive satisfaction and retention
Customer Validation Engineer
- Outsight
- paris
- June 28
Willing and able to travel for on-site deployments and customer support. ... Customer-centric mindset with a commitment to delivering a high-quality support experience. ... What Makes The Role Important
You are the go-to person for all aspects of customer acceptance testing ... Your Responsibilities
Define & Plan
Define the customer acceptance test strategy after delivery: scope ... Minimum 3 years in a similar role, demonstrating effective project execution, customer- centered support
Senior Customer Success Manager - Implementation & Onboarding Lead
- Hopae
- paris
- June 26
, and Product — handoffs, case studies, and roadmap input7+ years of experience, with at least 3 in Customer
Senior Customer Success Manager EMEA
- DataDome
- paris
- June 25
Senior Customer Success Manager EMEA, you will :
Act as the primary business owner of the customer relationship ... Customer Success Manager, you’ll partner with the world’s largest enterprises to drive measurable impact ... /or SaaS environments is a plus
Strong business acumen with the ability to connect customer goals to ... Driving measurable customer outcomes such as increased product adoption, demonstrable ROI, and strong ... It would be great if...
5+ years in a Customer Success Management role
Experience in cybersecurity and
Senior Customer Success Manager
- BlackLine
- paris
- June 25
Provide feedback to various internal customer teams to improve customer experience. ... Continually communicate BlackLine value to customer through the entire customer journey. ... Deliver on Customer Success program strategy specifically associated with BlackLine onboarded customer ... aligns to the customer corporate goals and objectives and are required to ensure the customer is receiving ... Assist with the provision of customer references.
Senior Customer Success Manager
- Kyriba Corp.
- aubigny sur nère
- June 25
value realization and ensure business outcomes through consumption of purchased solutions and success service ... businesses optimise liquidity performance across the enterprise.About the RoleWe are looking for a Customer ... needs across different markets.Develop and document advanced, cross‑functional account strategies in Customer ... practices and cultural preferences.Establish success metrics, annual goals and key objectives with the customer ... outcomes.Qualifications & Experience5+ years of experience in Customer Engagement/Success, Account Management
Global Customer Experience Data & Automation Lead
- Ipsen Group
- paris
- June 25
## Global Customer Experience Data & Automation LeadApplylocations: Paris: London (UK)time type: ... Full timeposted on: Posted Todayjob requisition id: R-21697**Title:**Global Customer Experience Data ... This role is the structural backbone of Customer Experience data strategy — responsible for taxonomy, ... **Data Foundations & Optimization**Own the framework for harmonized customer experience measurement across ... frameworks, and automation foundations that enable Ipsen to deliver scalable, compliant, and measurable customer
Group Customer Satisfaction Coordinator / Coordinateur de la Satisfaction Clients
- Europcar
- paris
- June 20
Approach: Passionate about customer experience and committed to service excellence* Exceptional Communication ... model and advocate for customer satisfaction* Continuously assess and enhance customer-centric practices ... , ensuring that customer needs and feedback are integrated into all aspects of the business* Monitor ... **About the Role:*** Promote a customer-centric culture throughout the organisation by serving as a role ... whole Group* Represent the Group and assist local counterparts (NPS/Customer Satisfaction champions)
Customer Success Manager (CSM)
- Patrowl.io
- paris
- June 20
Your mission is simple: drive customer satisfaction, retention, and growth. ... About the Role
As a Customer Success Manager, you will be the main point of contact for our clients, ... What You’ll Do
Customer Relationship & Success
Act as the primary point of contact for your clients ... existing ARR through account expansion
Anticipate churn risks and proactively address them
Monitor customer ... client feedback and contribute to improving the product roadmap
Collaborate internally to improve the customer
Customer Success Manager (M/F) - Paris (Full Remote Europe possible) - Wiremind Cargo
- Wiremind, SAS.
- paris
- June 20
similar enterprise customer‑facing role. ... Today, our customer relationships are managed by the same people who sell and implement our products. ... As our installed base grows, we need a dedicated function that owns customer health, protects revenue ... Your accountabilities:
Customer Relationship Ownership: Primary point of contact and trusted advisor ... You will own our post‑implementation customer relationships — ensuring our airline partners get maximum
Customer Success Manager
- Reverse Contact
- paris
- June 20
Customer feedback loops become clearer.
The company has a stronger Customer Success foundation. ... Customer retention & churn prevention: Monitor customer health and identify churn risks early, build ... What you’ll own
Customer onboarding & activation: Own onboarding for new customers, understand customer ... Build customer success operations: Help improve internal playbooks and Customer Success processes, contribute ... an exceptional customer experience at scale.
Team Lead Customer Success (CDI – FR/EN)
- Ezus
- paris
- June 20
a Customer Success Lead, you will own the post‑onboarding customer experience, from adoption to retention ... mission is to empower travel agencies to thrive in the digital era As we grow, we are looking for a Customer ... Success Lead to strengthen our operations, drive customer value, and build a high‑performing CS team.As ... and performance‑driven culture⚙️ 20% – Structuring and scaling CS operationsBuild and improve Customer ... health (usage, adoption, renewals, upsell opportunities)Lead complex situations and escalationsDrive customer
Senior Customer Support Engineer
- Prelude
- paris
- June 19
one of Python, JS/TS, or Go fluently enough to follow a stack trace, scan an SDK file, and point a customer ... support function as we scale: runbooks, on‑call rotation, escalation paths, SLAs, internal triage, customer-facing
Security Customer Success Engineer (SCSE) New France - Remote
- Wrike
- rennes
- June 15
Customer Success teams
Fast‑paced environment with multiple concurrent customer engagements and priorities ... between our security organization and our global customer base. ... Security Customer Success Engineer (SCSE)
France - Remote
Wrike is the most powerful work management ... This role requires strong collaboration, responsiveness, and a customer‑first mindset. ... About the Role
Wrike is looking for a Security Customer Success Engineer (SCSE) to serve as the key link
Security Customer Success Engineer (SCSE)
- Wrike
- paris
- June 15
Customer Success teams
Fast-paced environment with multiple concurrent customer engagements and priorities ... between our security organization and our global customer base. ... This role requires strong collaboration, responsiveness, and a customer-first mindset. ... About the Role
Wrike is looking for a Security Customer Success Engineer (SCSE) to serve as the key link ... In this role, you will act as the primary technical security advisor for the Sales and Customer Success
Customer relations manager - NWM
- Natixis NY Branch
- paris
- June 10
Job Description
You join the Sales Department team as a Customer Relations Officer.
Emergency Home Assistance France Manager F/M
- Allianz Partners
- saint ouen sur seine
- July 5
Use customer feedback through VoC to drive improvements in service delivery processes. ... What You Do
Responsible for day-to-day operations to ensure all service delivery activities meet customer ... What We Offer
At Allianz Partners, AI is revolutionizing customer service and claims management through ... Customer‑centric mindset. ... meeting customer expectations.




























































