4515 customer service English-speaking jobs in France

Provide the team with tactical and strategic guidance to ensure delivery of exceptional service, value ... Summary The vision of the Customer Experience Management (CEM) team is to connect Wiz value to top customer ... Drive CEM strategy and customer deliverables to continuous grow impact of your team. ... invested in Wiz, and delivering value realization to our most valued customer accounts. ... Ideal candidates will exhibit high levels of business acumen all the while maintaining a customer-first

Explore your future career As part of the Operations Division, you will join the Customer Onboarding ... About you Experience: You have a background in Customer Experience Management, Operations, or Account

Success, Account Management, or similar customer‑facing roles, with a genuine customer‑first mindset ... As Team Lead Customer Success for Southern Europe, you’ll take ownership of a team of 8 CSMs, with real ... decision‑making power and a direct impact on retention and revenue expansion across our customer portfolio ... across the Southern Europe portfolio Get ahead of churn: proactive customer success methodologies to ... interactions and boost team productivity Customer‑Centric Operations Drive satisfaction and retention

strong relationships to deliver exceptional service and tailored solutions that drive customer success ... Capture and share client feedback to help inform service improvements and best practices across the customer ... Demonstrated ability to support client relationships and contribute to successful service delivery in ... Additional Preferences Familiarity with software-as-a-service (SaaS) and perpetual licensing models ... Service and Solution Support Support the implementation ofProsci’ssolutions by guiding clients through

The role requires 8+ years of experience in customer operations, customer experience, support leadership ... Make Customer Experience data‑native This role is deeply data‑driven. ... About the role We’re hiring our first Head of Customer Experience, a senior, hands‑on operator who will ... As a Head of Customer Experience, you will be in charge in three operational verticals, defined below ... Once you’ve proven the impact of Customer Experience as a strategic lever, on retention, fraud, NPS,

Senior Customer Success Manager EMEA, you will : Act as the primary business owner of the customer relationship ... Customer Success Manager, you’ll partner with the world’s largest enterprises to drive measurable impact ... /or SaaS environments is a plus Strong business acumen with the ability to connect customer goals to ... Driving measurable customer outcomes such as increased product adoption, demonstrable ROI, and strong ... It would be great if... 5+ years in a Customer Success Management role Experience in cybersecurity and

Provide feedback to various internal customer teams to improve customer experience. ... Continually communicate BlackLine value to customer through the entire customer journey. ... Deliver on Customer Success program strategy specifically associated with BlackLine onboarded customer ... aligns to the customer corporate goals and objectives and are required to ensure the customer is receiving ... Assist with the provision of customer references.

value realization and ensure business outcomes through consumption of purchased solutions and success service ... businesses optimise liquidity performance across the enterprise.About the RoleWe are looking for a Customer ... needs across different markets.Develop and document advanced, cross‑functional account strategies in Customer ... practices and cultural preferences.Establish success metrics, annual goals and key objectives with the customer ... outcomes.Qualifications & Experience5+ years of experience in Customer Engagement/Success, Account Management

Approach: Passionate about customer experience and committed to service excellence* Exceptional Communication ... model and advocate for customer satisfaction* Continuously assess and enhance customer-centric practices ... , ensuring that customer needs and feedback are integrated into all aspects of the business* Monitor ... **About the Role:*** Promote a customer-centric culture throughout the organisation by serving as a role ... whole Group* Represent the Group and assist local counterparts (NPS/Customer Satisfaction champions)

Provide valuable and timely customer insights to internal product and account teams. ... Through improving customer satisfaction and adoption, they create conditions for successful renewals ... What You'll Be Doing Proactively seeks opportunities to build and enhance value for the customer and ... Role Summary Customer Success Managers (CSMs) are trusted advisors to their client base, combining relationship ... , maintain and bring to bear positive relationships with business decision makers and users to gain customer

and service‑oriented mindset.Proven track record in a client‑facing support or success role – Advantage.Proficiency ... Your expertise will help ensure customer success, build strong partnerships, and advance the field of ... You'll be translating emerging capabilities into practical customer applications, with a particular focus ... needs.End-to-End Technical SupportAct as the primary contact for customer inquiries and issues, leading ... requirements into actionable technical solutions.Work closely with the customer to achieve their quantum

a Customer Success Lead, you will own the post‑onboarding customer experience, from adoption to retention ... mission is to empower travel agencies to thrive in the digital era As we grow, we are looking for a Customer ... Success Lead to strengthen our operations, drive customer value, and build a high‑performing CS team.As ... and performance‑driven culture⚙️ 20% – Structuring and scaling CS operationsBuild and improve Customer ... health (usage, adoption, renewals, upsell opportunities)Lead complex situations and escalationsDrive customer

Ensure smooth handover from Sales to Customer Success after contract signature; support customer onboarding ... Customer Success Manager – North America (based in Rennes, France) About BBright BBright develops high-performance ... Build and maintain strong customer relationships; understand clients’ business goals, challenges, and ... As we expand our footprint in the North-American region, we are looking to hire a Customer Success Manager ... Strong interpersonal and communication skills, customer-oriented, with demonstrated ability to build

Your Role The Customer Experience Specialist within the Customer Excellence team supports the Customer ... Additionally, the Specialist provides PMO support to the Customer Excellence team. ... Global Customer Experience Effectiveness Senior Specialist CEVA Logistics provides global supply chain ... The role manages feedback systems, monitors customer sentiment, escalates critical cases, and ensures ... What You Will Do CSat / task workflow monitoring Utilize CRM tools to coordinate and monitor customer

one of Python, JS/TS, or Go fluently enough to follow a stack trace, scan an SDK file, and point a customer ... support function as we scale: runbooks, on‑call rotation, escalation paths, SLAs, internal triage, customer-facing

insights and translate them into actionable feedback for product roadmap and service enhancements Support ... Customer Success Manager (CSM) – Smart Containers & Supply Chain Ready to deliver measurable ROI and ... At ORBCOMM, we’re seeking a highly skilled Customer Success Manager to drive adoption, growth, and long‑term ... What You’ll Do Drive Measurable Customer Value & ROI Define baseline KPIs and co‑create ROI models ... If you have: A Bachelor’s degree (MBA preferred) 7–10 years in Customer Success, Management Consulting

Customer Success lead to support and scale relationships with businesses using our cross-border payments ... This is a high-ownership role at the intersection of customer success, payments operations, and strategic ... opportunities to improve customer workflows, operational efficiency, onboarding journeys, and support ... support and operational tools such as Zendesk, Jira, and modern AI-powered customer operations platforms ... stakeholders across finance, treasury, operations, and compliance functions.Deliver a high-quality customer

collect/synthesize customer feedback (Voice of Customer) to identify feature gaps. ... Act as the internal advocate for customer needs. ... , reporting to the Director of Customer Success and Project Management. ... About the role As a Customer Success Manager (CSM), you will be the primary strategic partner for our ... The Senior Customer Success is a key architect in the success of our most strategic client engagements

Our Customer Base sales team uses their extensive experience and consultative selling skills to initiate ... Understanding of the strategic competitive landscape of the industry by staying up to date with trends and customer

Job Description You join the Sales Department team as a Customer Relations Officer.