4789 customer service English-speaking jobs in France
Customer Success Lead: Scale NRR & CS Operations
- Ezus
- paris
- July 5
a Customer Success Lead, you will own the post-onboarding customer experience, from adoption to retention ... mission is to empower travel agencies to thrive in the digital era As we grow, we are looking for a Customer ... Success Lead to strengthen our operations, drive customer value, and build a high-performing CS team.As ... and performance-driven culture⚙️ 20% – Structuring and scaling CS operationsBuild and improve Customer ... health (usage, adoption, renewals, upsell opportunities)Lead complex situations and escalationsDrive customer
Customer Success Manager (North America)
- BBright SAS
- rennes
- July 5
Customer Success Manager – North America (based in Rennes, France)About BBrightBBright develops high-performance ... As we expand our footprint in the North-American region, we are looking to hire a Customer Success Manager ... base.Strong interpersonal and communication skills, customer-oriented, with demonstrated ability to ... Success after contract signature; support customer onboarding, training and integration phases.Proactively ... customers in North America, from onboarding to long-term support and success.Build and maintain strong customer
Senior Staff Customer Engineer – Automotive AI
- Sonatus
- paris
- July 5
Sonatus is seeking a highly motivated, experienced AI Engineer to join our Customer Engineering (CE) ... This position operates in a forward-deployed engineering model, working closely with customer engineering ... direction and drive technical decision‑making in customer‑facing engagements
Experience leading technical ... PoCs, and production‑ready solutions, continuously improving performance based on real‑world data and customer ... integrating, and deploying AI/ML-based solutions in production environments
Proven ability to influence customer
Senior Customer Loyalty Program Manager
- Dext
- paris
- July 5
As our Partner Program Director, you'll take ownership of creating a best-in-class Partner Program / Customer ... stakeholders across Sales, Marketing, and Product, you will:Design & implement a structured Partner/ Customer ... SaaS, within the accounting tech spaceProven track record of building and launching partner programs / customer
Customer Enablement Manager (Paris, France)
- Figma
- paris
- July 5
Success, Customer Success, Customer Enablement, Account Management or a relevant customer‑facing role ... As a Customer Enablement Manager, you’ll work directly with some of our largest customers to help them ... Your ability to build strong relationships, connect the dots between product features and customer goals ... Strong product knowledge and a customer‑first, consultative approach to solving challenges and driving ... do at Figma:
Manage the adoption journey for a portfolio of large, strategic customers
Understand customer
Customer Success Specialist - FR
- Malt
- paris
- July 5
Explore your future career
As part of the Operations Division, you will join the Customer Onboarding ... Operations and Product teams to deploy automated solutions
About You 🧑🚀
Experience: Background in Customer
Customer Success Manager
- pony
- bordeaux
- June 30
service, with a strong understanding of customer support operations and service excellence. ... Continuously test and refine how AI handles customer requests. ... and help define what excellent Customer Care looks like at scale. ... Based in Bordeaux, you will lead the Customer Care team as Pony scales across Europe, playing a central ... The Customer Care team of 4 handles over 20,000 tickets per month, supporting users around the clock.
Customer Success Engineer
- EngineersOfAI
- paris
- June 25
You’ll work across a variety of customer architectures and use cases, helping teams design performant ... and serving incredible customers like Under Armour, PetSmart, Stripe, Gymshark, and Walgreens.As a Customer ... strong documentation habits, and ongoing knowledge sharing.If you’re excited by the idea of shaping customer ... status reports to customers on a regularly scheduled meetingProactively identify and work with the customer ... and industry practices around search implementation and optimisationWork closely with your account’s Customer
Customer relations manager - NWM
- Natixis NY Branch
- paris
- June 25
Job Description
You join the Sales Department team as a Customer Relations Officer.
Security Customer Success Engineer (SCSE) New France - Remote
- Wrike
- rennes
- June 25
Customer Success teams
Fast‑paced environment with multiple concurrent customer engagements and priorities ... between our security organization and our global customer base. ... Security Customer Success Engineer (SCSE)
France - Remote
Wrike is the most powerful work management ... This role requires strong collaboration, responsiveness, and a customer‑first mindset. ... About the Role
Wrike is looking for a Security Customer Success Engineer (SCSE) to serve as the key link
Customer Success Manager, Europe
- Prosci
- paris
- June 25
, fostering strong relationships to deliver exceptional service and tailored solutions that drive customer ... Capture and share client feedback to help inform service improvements and best practices across the customer ... Demonstrated ability to support client relationships and contribute to successful service delivery in ... Additional Preferences Familiarity with software-as-a-service (SaaS) and perpetual licensing models ... Service and Solution Support Support the implementation ofProsci’ssolutions by guiding clients through
VP Customer Operation
- WeWard SAS
- paris
- June 25
The role requires 8+ years of experience in customer operations, customer experience, support leadership ... Make Customer Experience data‑native
This role is deeply data‑driven. ... About the role
We’re hiring our first Head of Customer Experience, a senior, hands‑on operator who will ... As a Head of Customer Experience, you will be in charge in three operational verticals, defined below ... Once you’ve proven the impact of Customer Experience as a strategic lever, on retention, fraud, NPS,
Senior Customer Success Manager EMEA
- DataDome
- paris
- June 25
Senior Customer Success Manager EMEA
Act as the primary business owner of the customer relationship ... Customer Success Manager, you’ll partner with the world’s largest enterprises to drive measurable impact ... Qualifications
5+ years in a Customer Success Management role
Experience in cybersecurity and/or SaaS ... Driving measurable customer outcomes such as increased product adoption, demonstrable ROI, and strong ... environments is a plus
Strong business acumen with the ability to connect customer goals to measurable
Senior Customer Success Manager
- Kyriba Corp.
- aubigny sur nère
- June 25
value realization and ensure business outcomes through consumption of purchased solutions and success service ... businesses optimise liquidity performance across the enterprise.About the RoleWe are looking for a Customer ... needs across different markets.Develop and document advanced, cross‑functional account strategies in Customer ... practices and cultural preferences.Establish success metrics, annual goals and key objectives with the customer ... outcomes.Qualifications & Experience5+ years of experience in Customer Engagement/Success, Account Management
Senior Customer Support Engineer
- Prelude
- paris
- June 19
one of Python, JS/TS, or Go fluently enough to follow a stack trace, scan an SDK file, and point a customer ... support function as we scale: runbooks, on‑call rotation, escalation paths, SLAs, internal triage, customer-facing
GenAI/ML Specialist Solutions Architect, AGS France
- Amazon Web Services (AWS)
- lille
- July 26
Our team empowers every customer to grow by providing tailored service, unmatched technology, and committed ... Additionally, as the voice of the customer, you will work closely with the service teams, and submit ... Our team empowers every customer to grow by providing tailored service, unmatched technology, and committed ... Act as a technical liaison between customers and AWS service teams, channeling customer-driven feedback ... This customer-first approach is how we built the world's most adopted cloud.
Network and Cybersecurity Designer
- Marlink
- issus
- July 26
service platform. ... your role will be to design the network and cybersecurity layer of Marlink’s Fortinet-based “1Edge” customer ... Improve the service platforms capability by implementing a wider range of services provided by the vendor
GenAI/ML Specialist Solutions Architect, AGS France
- Amazon Web Services (AWS)
- toulouse
- July 25
Our team empowers every customer to grow by providing tailored service, unmatched technology, and committed ... Additionally, as the voice of the customer, you will work closely with the service teams, and submit ... Our team empowers every customer to grow by providing tailored service, unmatched technology, and committed ... Act as a technical liaison between customers and AWS service teams, channeling customer-driven feedback ... This customer-first approach is how we built the world's most adopted cloud.
GenAI/ML Specialist Solutions Architect, AGS France
- Amazon Web Services (AWS)
- bordeaux
- July 25
Our team empowers every customer to grow by providing tailored service, unmatched technology, and committed ... Additionally, as the voice of the customer, you will work closely with the service teams, and submit ... Our team empowers every customer to grow by providing tailored service, unmatched technology, and committed ... Act as a technical liaison between customers and AWS service teams, channeling customer-driven feedback ... This customer-first approach is how we built the world's most adopted cloud.
Inside Sales Representative
- Achievers Network
- pratviel
- July 25
The ability to provide excellent customer service as well as upsell new products to previously sold customers ... Uncover new customer opportunities as well as upsell previously sold customers
Effectively communicate ... Essential Functions
Strategize customer lists to create a plan of attack for new and existing customers ... competitive environment desired
Special Knowledge, Skills And Abilities
Consultative Selling
Sales Process
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