4800 customer service English-speaking jobs in France

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  • Ezus
  • paris
  • August 19
a Customer Success Lead, you will own the post‑onboarding customer experience, from adoption to retention ... mission is to empower travel agencies to thrive in the digital era As we grow, we are looking for a Customer ... Success Lead to strengthen our operations, drive customer value, and build a high‑performing CS team.As ... and performance‑driven culture⚙️ 20% – Structuring and scaling CS operationsBuild and improve Customer ... health (usage, adoption, renewals, upsell opportunities)Lead complex situations and escalationsDrive customer
  • Riot
  • paris
  • August 19
As Customer Success Manager, you support our clients in getting the most value out of our products. ... Collect and share customer feedback and expansion signals, contributing directly to product evolution ... Prepare and lead customer interactions (onboarding calls, follow‑ups, business check‑ins), with a pragmatic ... drive expansion opportunities (upsell and cross‑sell) within your portfolio by deeply understanding customer ... with internal teams (Sales, Product, Marketing) to support expansion motions and improve the overall customer
  • Riot
  • paris
  • August 19
As Customer Success Manager, you support our clients in getting the most value out of our products. ... Collect and share customer feedback and expansion signals, contributing directly to product evolution ... Prepare and lead customer interactions (onboarding calls, follow‑ups, business check‑ins), with a pragmatic ... drive expansion opportunities (upsell and cross‑sell) within your portfolio by deeply understanding customer ... with internal teams (Sales, Product, Marketing) to support expansion motions and improve the overall customer
  • DotProd
  • paris
  • August 17
drive continuous product and service enhancements. ... Customer Health Monitoring: Monitor customer health through analytics and feedback, staying proactive ... As a Customer Success Manager at Entropia, you'll play a critical role in unlocking the full potential ... Feedback Loop: Serve as the voice of the customer, relaying insights and feedback to internal teams to
  • Gorgias
  • paris
  • August 15
About the Team At Gorgias, we are revolutionizing customer service for ecommerce businesses. ... teams have clear context when escalating customer needs Who You Are 5+ years in Customer Success, ... What You’ll Do As an Enterprise Customer Success Manager, you will: Customer Partnership & Account Management ... Our Customer Success team ensures clients realize measurable value from our platform by driving product ... Our teams use it every day to research, write, analyze, code, and craft better customer experiences.
  • Figma
  • paris
  • August 15
Success, Customer Success, Customer Enablement, Account Management, or a relevant customer‑facing role ... As a Customer Enablement Manager, you’ll work directly with some of our largest customers to help them ... Your ability to build strong relationships, connect the dots between product features and customer goals ... Strong product knowledge and a customer‑first, consultative approach to solving challenges and driving ... do at Figma: Manage the adoption journey for a portfolio of large, strategic customers Understand customer
  • Visa Hunt
  • paris
  • August 14
experience managing a small portfolio of medium-to-high-touch partners or accounts in a Partner Success, Customer
  • AB Tasty, Inc
  • paris
  • August 12
Act as the voice of the customer internally, contributing to Customer Success strategy, playbooks, and ... WHAT YOU'LL BRING Proven experience in Customer Success within a SaaS environment (or related roles) ... Drive key performance metrics including NRR, churn, renewal rates, and customer health, ensuring consistent ... Eagerness to deliver an exceptional customer experience, proactively reduce churn, troubleshoot client ... cycles, and identifying upsell and expansion opportunities, with strong communication skills and a customer‑centric
  • Dormont Manufacturing Co
  • rousset serre ponçon
  • July 31
capital equipment at customer sites.Represents the company to the customer and assumes accountability ... service activities associated with updating, troubleshooting, diagnosing and repairing of highly complex ... never a dull moment with us.Group/DivisionThe KLA Services team headquartered in Milpitas, CA is our service ... organization that consists of Service Sales and Marketing, Spares Supply Chain management, Field Operations ... identify and improve performance; expertise in optics, image processing and motion control with worldwide service
  • Groupe PSA
  • poissy
  • July 28
connected services, eligible to their vehicle, be able to: subscribe (free or paid offers), activate the service ... Subscription and Customer Engagement Platform Operations Engineer Software & Electric and Electronics ... SCEP Platform : “Subscription and Customer Engagement Platform” is the platform dedicated for subscriptions ... corrective actions and verify their effectiveness Define or use proactive/workaround processes to limit customer
  • Ikatan
  • clichy
  • July 28
Role SummaryBecome the driving force behind our omnichannel strategy and the guardian of customer satisfaction ... the CX product roadmap in close collaboration with business units.Design & User Stories: Translate customer ... continuously iterate and improve the product.Technical SkillsCustomer Relations: Understanding of digital customer
  • Riot
  • paris
  • July 28
You will join the Customer Success team. ... Deeply understand customer organizations, map stakeholders and decision-makers, and proactively surface ... Prepare and lead strategic customer engagements (Kick-offs, Business Reviews, Success Plans), explicitly ... Capture customer feedback and expansion signals, share them internally, and translate them into concrete
  • Arango
  • paris
  • July 21
engineers and end users.Act as the voice of the customer to Arango's product and engineering teams, ... learn, grow, and contribute to shaping the future of enterprise AI.About The RoleArango is hiring a Customer ... HIPAA as applicable).Produce architecture documentation, runbooks, and reusable patterns, and train customer ... role-based access, secrets management, audit logging, PII redaction, and content safety controls.Meet customer ... contact across the full lifecycle: discovery, design, pilot, production, and expansion.Run discovery with customer
  • CEVA Logistics
  • Île-de-France
  • September 9
What Will Make You Successful A passion for operations and customer service. ... Contribute to projects aimed at improving service quality, efficiency, and customer experience. ... You will act as the key interface between customers, internal teams, service providers, and external ... Build strong customer relationships and contribute to customer satisfaction and retention. ... Manage Customer Operations Act as the primary point of contact for assigned customer accounts.
  • Mavenir
  • Île-de-France
  • September 9
  • remote work
support requests in accordance with customer service levels, ensure customer service level agreements ... performance of on-site installation, as well as overseeing any necessary diagnoses, troubleshooting, service ... transforming the way the world connects, accelerating software network transformation for 250+ Communications Service ... Serves as company liaison with customer on administrative and technical matters for assigned projects ... Deploy products to customer systems (either onsite or remotely) Perform cross-product support including
  • DHL Supply Chain France Service Central SARL
  • La Plaine Saint-Denis
  • July 15
LogoLogistics, with 150,000 employees across 220 countries (500,000 within Deutsche Post DHL), is the leading service ... the public that Deutsche Post DHL Group is a reliable and trustworthy partner, combining high-quality service ... **Key Responsibilities:**  Work closely with the IT Solution Manager to translate customer and business ... requirements into standardized IT solutions  Configure WMS applications to meet operational & customer ... will serve as the critical link between business requirements and technical solutions, translating customer
  • Faurecia
  • Lyon
  • July 15
LogoCustomer Orientation: Ability to translate customer needs into clear technical actions and solutions. ... Propose and implement materials according to OEM and customer specifications. ... Provide all necessary technical support to target non-event launch material deployment at customer. ... He/She ensures technical alignment, drives customer satisfaction, and supports the deployment of compound ... Support Market Development Act as the technical ambassador of Materi’Act at the customer and represent
  • Vestas
  • Bouilly-en-Gâtinais
  • July 22
LogoWe design, manufacture, install, and service wind turbines across the globe. ... We design, manufacture, install, and service wind turbines across the globe.
  • Vestas
  • Lay-Saint-Christophe
  • July 20
LogoWe design, manufacture, install, and service wind turbines across the globe.
  • Vestas
  • Alissas
  • June 30
LogoSales/SBU MED /Service Integrating the Service Department of Vestas France, as an Operator or a Service ... of high voltage  Competencies Proactive contact with customers regarding completed and upcoming service ... turbines and use of our systems within condition monitoring and remote control  Maintain an efficient service ... Supervisor, depending on your technical skills, you will handle the following tasks :  Carry out periodic service ... internal or external cranes  Work to the highest safety and environmental standards whilst ensuring that service
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