4831 customer service English-speaking jobs in France

  • Airbus
  • toulouse
  • June 20
Overview Airbus Commercial Aircraft is looking for an Airbus FHS Customer Order Manager (f/m) to join ... As part of the Customer Order Management team, you will be involved in managing critical material flows ... Qualifications Proven background in Supply Chain, Logistics, or Customer Support within the aerospace
  • Europcar
  • paris
  • June 20
Approach: Passionate about customer experience and committed to service excellence* Exceptional Communication ... model and advocate for customer satisfaction* Continuously assess and enhance customer-centric practices ... , ensuring that customer needs and feedback are integrated into all aspects of the business* Monitor ... **About the Role:*** Promote a customer-centric culture throughout the organisation by serving as a role ... whole Group* Represent the Group and assist local counterparts (NPS/Customer Satisfaction champions)
  • Patrowl.io
  • paris
  • June 20
Your mission is simple: drive customer satisfaction, retention, and growth. ... About the Role As a Customer Success Manager, you will be the main point of contact for our clients, ... What You’ll Do Customer Relationship & Success Act as the primary point of contact for your clients ... existing ARR through account expansion Anticipate churn risks and proactively address them Monitor customer ... client feedback and contribute to improving the product roadmap Collaborate internally to improve the customer
  • Wiremind, SAS.
  • paris
  • June 20
similar enterprise customer‑facing role. ... Today, our customer relationships are managed by the same people who sell and implement our products. ... As our installed base grows, we need a dedicated function that owns customer health, protects revenue ... Your accountabilities: Customer Relationship Ownership: Primary point of contact and trusted advisor ... You will own our post‑implementation customer relationships — ensuring our airline partners get maximum
  • LSEG
  • paris
  • June 20
Provide valuable and timely customer insights to internal product and account teams. ... Through improving customer satisfaction and adoption, they create conditions for successful renewals ... What You'll Be Doing Proactively seeks opportunities to build and enhance value for the customer and ... Role Summary Customer Success Managers (CSMs) are trusted advisors to their client base, combining relationship ... , maintain and bring to bear positive relationships with business decision makers and users to gain customer
  • Hexaglobe Group
  • rennes
  • June 20
Ensure smooth handover from Sales to Customer Success after contract signature; support customer onboarding ... Customer Success Manager – North America (based in Rennes, France) About BBright BBright develops high-performance ... Build and maintain strong customer relationships; understand clients’ business goals, challenges, and ... As we expand our footprint in the North-American region, we are looking to hire a Customer Success Manager ... Strong interpersonal and communication skills, customer-oriented, with demonstrated ability to build
  • Ezus
  • paris
  • June 20
a Customer Success Lead, you will own the post‑onboarding customer experience, from adoption to retention ... mission is to empower travel agencies to thrive in the digital era As we grow, we are looking for a Customer ... Success Lead to strengthen our operations, drive customer value, and build a high‑performing CS team.As ... and performance‑driven culture⚙️ 20% – Structuring and scaling CS operationsBuild and improve Customer ... health (usage, adoption, renewals, upsell opportunities)Lead complex situations and escalationsDrive customer
  • Reverse Contact
  • paris
  • June 20
What you’ll own Customer onboarding & activation: Own onboarding for new customers Understand customer ... This is not a classic Customer Success role. You won’t be a support agent. ... This is a highly customer-facing, hands‑on role with real ownership and visibility inside the company ... with customers Understand customer pain points before they become problems Own retention outcomes and ... Help Product prioritize improvements based on customer pain points Spot recurring issues, requests or
  • Ipsen Biopharmaceuticals Inc.
  • paris
  • June 19
Title: Global Customer Experience Data & Automation LeadCompany: Ipsen Biopharmaceuticals Inc.About Ipsen ... This role is the structural backbone of Customer Experience data strategy — responsible for taxonomy, ... frameworks, and automation foundations that enable Ipsen to deliver scalable, compliant, and measurable customer ... enablement across brands, channels, and markets.MAIN RESPONSIBILITIESStrategy & Governance: Define the Customer
  • Hard Yaka
  • paris
  • June 18
Coordinate Customer Escalations with Structure and Calm A small number of customer issues will require ... Customer Success, Support, or Implementation. ... to drive revenue, resolve issues faster, and scale customer-facing teams. ... Aircall is a unicorn, AI-powered customer communications platform used by 22,000+ companies worldwide ... Proficient with CRMs, onboarding tools, customer success platforms, and webinar tools.
  • European SaaS Benchmark
  • paris
  • June 15
Explore your future career You will join Malt as a Customer Onboarding & Success manager for the Public ... About you Strong background in managing complex client relationships, customer experience, and conflict ... Reporting to the VP Customer Onboarding and Success, you will act as a key business partner for our Account
  • Wrike
  • rennes
  • June 15
Customer Success teams Fast‑paced environment with multiple concurrent customer engagements and priorities ... between our security organization and our global customer base. ... Security Customer Success Engineer (SCSE) France - Remote Wrike is the most powerful work management ... This role requires strong collaboration, responsiveness, and a customer‑first mindset. ... About the Role Wrike is looking for a Security Customer Success Engineer (SCSE) to serve as the key link
  • Owkin
  • paris
  • June 15
collect/synthesize customer feedback (Voice of Customer) to identify feature gaps. ... Act as the internal advocate for customer needs. ... , reporting to the Director of Customer Success and Project Management. ... About the role As a Customer Success Manager (CSM), you will be the primary strategic partner for our ... The Senior Customer Success is a key architect in the success of our most strategic client engagements
  • Wrike
  • paris
  • June 15
Customer Success teams Fast-paced environment with multiple concurrent customer engagements and priorities ... between our security organization and our global customer base. ... This role requires strong collaboration, responsiveness, and a customer-first mindset. ... About the Role Wrike is looking for a Security Customer Success Engineer (SCSE) to serve as the key link ... In this role, you will act as the primary technical security advisor for the Sales and Customer Success
  • Workday
  • paris
  • June 13
Our Customer Base sales team uses their extensive experience and consultative selling skills to initiate ... Understanding of the strategic competitive landscape of the industry by staying up to date with trends and customer
  • Natixis NY Branch
  • paris
  • June 10
Job Description You join the Sales Department team as a Customer Relations Officer.
  • Groupe PSA
  • poissy
  • June 10
connected services, eligible to their vehicle, be able to: subscribe (free or paid offers), activate the service ... Subscription and Customer Engagement Platform Operations Engineer Software & Electric and Electronics ... SCEP Platform : “Subscription and Customer Engagement Platform” is the platform dedicated for subscriptions ... corrective actions and verify their effectiveness Define or use proactive/workaround processes to limit customer
  • Ipsen Group
  • paris
  • June 9
## Global Customer Experience Data & Automation LeadApplylocations: Paris: London (UK)time type: ... Full timeposted on: Posted Todayjob requisition id: R-21697**Title:**Global Customer Experience Data ... This role is the structural backbone of Customer Experience data strategy — responsible for taxonomy, ... **Data Foundations & Optimization**Own the framework for harmonized customer experience measurement across ... frameworks, and automation foundations that enable Ipsen to deliver scalable, compliant, and measurable customer
  • Merge
  • paris
  • June 3
Customer Success lead to support and scale relationships with businesses using our cross-border payments ... This is a high-ownership role at the intersection of customer success, payments operations, and strategic ... opportunities to improve customer workflows, operational efficiency, onboarding journeys, and support ... support and operational tools such as Zendesk, Jira, and modern AI-powered customer operations platforms ... stakeholders across finance, treasury, operations, and compliance functions.Deliver a high-quality customer
  • WeWard SAS
  • paris
  • June 1
The role requires 8+ years of experience in customer operations, customer experience, support leadership ... Make Customer Experience data‑native This role is deeply data‑driven. ... About the role We’re hiring our first Head of Customer Experience, a senior, hands‑on operator who will ... As a Head of Customer Experience, you will be in charge in three operational verticals, defined below ... Once you’ve proven the impact of Customer Experience as a strategic lever, on retention, fraud, NPS,
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