4578 customer service English-speaking jobs in France
Global customer experience effectiveness senior
- CEVA Logistics
- marseille
- July 15
YOUR ROLE
The Customer Experience specialist within Customer Excellence team will support Customer Experience ... The Customer Experience specialist will have also a PMO scope to support Customer Excellence team. ... This role involves managing, feedback systems, monitoring customer sentiment, escalating critical cases ... CSat / task workflow monitoring
Utilize customer relationship management (CRM) tools in coordinating ... and monitoring customer experience
CSat reporting and dashboard
CSat: analyze and categorize incoming
Customer Success Manager (Paris, France)
- Figma
- paris
- July 15
Success, Customer Success, Customer Enablement, Account Management, or a relevant customer‑facing role ... As a Customer Enablement Manager, you’ll work directly with some of our largest customers to help them ... Your ability to build strong relationships, connect the dots between product features and customer goals ... Strong product knowledge and a customer‑first, consultative approach to solving challenges and driving ... do at Figma:
Manage the adoption journey for a portfolio of large, strategic customers
Understand customer
Senior Customer Success Manager
- Jobtailor
- paris
- July 13
Requirements
Proven experience in Customer Success or Account Management within a SaaS company, with ... Eagerness to develop strong customer relationships, translate data into strategy, and navigate technical ... Drive customer satisfaction and loyalty by delivering impactful recommendations on testing and personalization ... cross-functional teams to align on client needs, deliver technical support for campaign set-up, and translate customer
Senior Customer Success Manager Enterprise - France m/f/d
- AB Tasty
- paris
- July 13
Act as the voice of the customer internally, contributing to Customer Success strategy, playbooks, and ... empower brands to deliver smarter, faster, and more impactful digital experiences across the entire customer ... Team Composition: You will be part of a France‑based team of 5 Customer Success Managers dedicated to ... What You’ll Bring
Proven experience in Customer Success within a SaaS environment (or related roles) ... Tech Stack & Tools: You will work daily with the VWO/AB Tasty platform and our Customer Success tooling
Customer Success Public Sector
- European SaaS Benchmark
- paris
- July 13
Explore your future career
You will join Malt as a Customer Onboarding & Success manager for the Public ... About you
Strong background in managing complex client relationships, customer experience, and conflict ... Reporting to the VP Customer Onboarding and Success, you will act as a key business partner for our Account
Customer Success Manager, France
- Heidi
- paris
- July 9
Customer advocacy: Build executive‑level relationships and become the voice of the customer internally ... Track and improve metrics along the customer journey like time‑to‑first‑value and early activation. ... What You’ll Do
Own customer outcomes: Be the strategic partner for a portfolio of Heidi’s customers, ... The Role
As a Customer Success Manager at Heidi Health, you’ll be the bridge between technology and care ... What We’re Looking For
2+ years in a customer success role at a SaaS company, with proven ability to
Customer Success Technical Advisor
- TrendAI
- paris
- July 9
Position Overview
As a Customer Success Technical Advisor (CSTA), you are the strategic technical linchpin ... Success Planning: Contribute technical milestones to the broader Customer Success Plan, ensuring a clear ... Cross-Functional Orchestration: Serve as the regional liaison between the customer and internal Product
Customer Success Advocate
- Algolia
- paris
- July 9
Preferred Qualifications
Experience with an enterprise CRM or customer service application. ... Collaborate with Customer Solutions, Customer Support, Finance, Legal, Deal Desk, and Sales teams to ... Collect customer feedback and present ideas internally to improve the customer experience using technology ... Experience managing a high volume of customer accounts and transactions. ... Job Overview
Customer Success Advocate (CSA) responsible for a dedicated portfolio of customers based
Customer Success Manager - Native English speaker | Paris
- Pivot Edinburgh
- paris
- July 8
You have a proven track record of managing support operations and improving customer service processes ... This is not basic customer support. ... Working hand‑in‑hand with the Customer Success Lead and the Customer Operations managers, you’ll be fundamental ... Requirements
You have at least 4 years of experience in customer success, customer support, or a related ... in ensuring customer satisfaction, our north star KPI at Pivot.
Customer Success Manager - Ads Solutions
- Slope
- paris
- July 8
About the Role
We’re looking for a Customer Success Manager to support advertisers in onboarding, launching ... thrive in this role if you:
Have 5-10+ years of experience in digital advertising, account management, customer
Customer Success Specialist - FR
- Malt
- paris
- July 5
Explore your future career
As part of the Operations Division, you will join the Customer Onboarding ... Operations and Product teams to deploy automated solutions
About You 🧑🚀
Experience: Background in Customer
Customer Success Manager (North America)
- BBright SAS
- rennes
- July 5
Customer Success Manager – North America (based in Rennes, France)About BBrightBBright develops high-performance ... As we expand our footprint in the North-American region, we are looking to hire a Customer Success Manager ... base.Strong interpersonal and communication skills, customer-oriented, with demonstrated ability to ... Success after contract signature; support customer onboarding, training and integration phases.Proactively ... customers in North America, from onboarding to long-term support and success.Build and maintain strong customer
Customer Delivery Engineer
- Loft Orbital
- toulouse
- July 5
We integrate, launch, and operate spacecraft, offering end-to-end missions as a service across Earth ... Customer Delivery Engineers (CDEs) own the end-to-end deployment and execution of customer satellite ... Customer Delivery Engineers (CDEs) own the end-to-end deployment and execution of customer satellite ... You will sit at the intersection of satellite operations, customer engineering, software development, ... About this role
Serve as the primary technical interface for customer missions, aligning on objectives
Customer Enablement Manager (Paris, France)
- Figma
- paris
- July 5
Success, Customer Success, Customer Enablement, Account Management or a relevant customer‑facing role ... As a Customer Enablement Manager, you’ll work directly with some of our largest customers to help them ... Your ability to build strong relationships, connect the dots between product features and customer goals ... Strong product knowledge and a customer‑first, consultative approach to solving challenges and driving ... do at Figma:
Manage the adoption journey for a portfolio of large, strategic customers
Understand customer
Customer Success Lead: Scale NRR & CS Operations
- Ezus
- paris
- July 5
a Customer Success Lead, you will own the post-onboarding customer experience, from adoption to retention ... mission is to empower travel agencies to thrive in the digital era As we grow, we are looking for a Customer ... Success Lead to strengthen our operations, drive customer value, and build a high-performing CS team.As ... and performance-driven culture⚙️ 20% – Structuring and scaling CS operationsBuild and improve Customer ... health (usage, adoption, renewals, upsell opportunities)Lead complex situations and escalationsDrive customer
Customer Success Engineer
- EngineersOfAI
- paris
- June 25
You’ll work across a variety of customer architectures and use cases, helping teams design performant ... and serving incredible customers like Under Armour, PetSmart, Stripe, Gymshark, and Walgreens.As a Customer ... strong documentation habits, and ongoing knowledge sharing.If you’re excited by the idea of shaping customer ... status reports to customers on a regularly scheduled meetingProactively identify and work with the customer ... and industry practices around search implementation and optimisationWork closely with your account’s Customer
Customer Success Manager
- Scality
- paris
- June 25
experience, acting as the voice of the customer internally to advocate for product and service improvements ... Relationship Management: Build positive relationships with internal (e.g., sales) and external (e.g., service ... Customer Focus: Listen actively to understand and address customer needs before proposing solutions; ... Your impact will directly shape both customer success and business growth. ... Our internal motto is: “work hard, play hard, eat well and amaze the customer!”
Global Customer Experience Data & Automation Lead
- Ipsen Group
- paris
- June 25
## Global Customer Experience Data & Automation LeadApplylocations: Paris: London (UK)time type: ... Full timeposted on: Posted Todayjob requisition id: R-21697**Title:**Global Customer Experience Data ... This role is the structural backbone of Customer Experience data strategy — responsible for taxonomy, ... **Data Foundations & Optimization**Own the framework for harmonized customer experience measurement across ... frameworks, and automation foundations that enable Ipsen to deliver scalable, compliant, and measurable customer
Technico-Commercial Prescripteur - Narbonne
- AIRZONE FRANCE S.A.R.L.
- toulouse
- July 28
service and commissioning of after‑sales installations.Give technical assistance to different channels ... visits to find, attract, and retain customers.Search for and attract prescription projects.Customer service ... database for your area.Create company presentations, catalogs, and product material.Foster customer ... visits, offers made, etc.).Serve as intermediary between customers and manufacturing.Maintain the customer ... builders, and installers depending on the phase of the project.Provide technical after‑sales support: customer
Responsable de Secteur - en Formation
- Ecolab
- Paris
- July 2



























































