4682 customer service English-speaking jobs in France

Explore your future career As part of the Operations Division, you will join the Customer Onboarding ... About you Experience: You have a background in Customer Experience Management, Operations, or Account

Sonatus is seeking a highly motivated, experienced AI Engineer to join our Customer Engineering (CE) ... This position operates in a forward-deployed engineering model, working closely with customer engineering ... direction and drive technical decision‑making in customer‑facing engagements Experience leading technical ... PoCs, and production‑ready solutions, continuously improving performance based on real‑world data and customer ... integrating, and deploying AI/ML-based solutions in production environments Proven ability to influence customer

one of Python, JS/TS, or Go fluently enough to follow a stack trace, scan an SDK file, and point a customer ... support function as we scale: runbooks, on‑call rotation, escalation paths, SLAs, internal triage, customer‑facing

for customer satisfaction with service.✓ Assures operational quality of system equipment.✓ Coordinates ... capital equipment at customer sites.✓ Represents the company to the customer and assumes accountability ... service activities associated with updating, troubleshooting, diagnosing and repairing of highly complex ... never a dull moment with us.Group/DivisionThe KLA Services team headquartered in Milpitas, CA is our service ... organization that consists of Service Sales and Marketing, Spares Supply Chain management, Field Operations

to ensure business outcomes are being met through consumption of their purchased solutions & success service ... and grow broad and deep relationships within each customer account, driving a successful customer lifecycle ... You are a Customer Success professional who consults with customers to uncover and help achieve their ... Previous Customer Success background preferred especially in managing a book of business with strategic ... opportunities at customer to grow Kyriba footprint through expansion of services Establish, maintain

Provide the team with tactical and strategic guidance to ensure delivery of exceptional service, value ... Summary The vision of the Customer Experience Management (CEM) team is to connect Wiz value to top customer ... Drive CEM strategy and customer deliverables to continuous grow impact of your team. ... invested in Wiz, and delivering value realization to our most valued customer accounts. ... Ideal candidates will exhibit high levels of business acumen all the while maintaining a customer-first

Explore your future career As part of the Operations Division, you will join the Customer Onboarding ... About you Experience: You have a background in Customer Experience Management, Operations, or Account

Professional experience: 2+ years of experience in customer service, with a strong understanding of customer ... support operations and service excellence. ... Continuously test and refine how AI handles customer requests. ... and help define what excellent Customer Care looks like at scale. ... Based in Bordeaux, you will lead the Customer Care team as Pony scales across Europe, playing a central

Success, Account Management, or similar customer‑facing roles, with a genuine customer‑first mindset ... As Team Lead Customer Success for Southern Europe, you’ll take ownership of a team of 8 CSMs, with real ... decision‑making power and a direct impact on retention and revenue expansion across our customer portfolio ... across the Southern Europe portfolio Get ahead of churn: proactive customer success methodologies to ... interactions and boost team productivity Customer‑Centric Operations Drive satisfaction and retention

, and Product — handoffs, case studies, and roadmap input7+ years of experience, with at least 3 in Customer

strong relationships to deliver exceptional service and tailored solutions that drive customer success ... Capture and share client feedback to help inform service improvements and best practices across the customer ... Demonstrated ability to support client relationships and contribute to successful service delivery in ... Additional Preferences Familiarity with software-as-a-service (SaaS) and perpetual licensing models ... Service and Solution Support Support the implementation ofProsci’ssolutions by guiding clients through

You can either come from a Senior Customer Success background or a Management background. ... We are looking for an experienced Customer Success Lead to join a fast-growing technology company expanding ... outcomes Act as a customer advocate, feeding insights into product and strategy What We’re Looking ... C-level stakeholders Run business reviews and strategic success plans Lead and develop a team of 2 Customer ... For 5+ years experience in Customer Success within a SaaS/tech environment Strong track record in enterprise

Senior Customer Success Manager EMEA, you will : Act as the primary business owner of the customer relationship ... Customer Success Manager, you’ll partner with the world’s largest enterprises to drive measurable impact ... /or SaaS environments is a plus Strong business acumen with the ability to connect customer goals to ... Driving measurable customer outcomes such as increased product adoption, demonstrable ROI, and strong ... It would be great if... 5+ years in a Customer Success Management role Experience in cybersecurity and

value realization and ensure business outcomes through consumption of purchased solutions and success service ... businesses optimise liquidity performance across the enterprise.About the RoleWe are looking for a Customer ... needs across different markets.Develop and document advanced, cross‑functional account strategies in Customer ... practices and cultural preferences.Establish success metrics, annual goals and key objectives with the customer ... outcomes.Qualifications & Experience5+ years of experience in Customer Engagement/Success, Account Management

What you’ll own Customer onboarding & activation: Own onboarding for new customers Understand customer ... This is not a classic Customer Success role. You won’t be a support agent. ... This is a highly customer-facing, hands‑on role with real ownership and visibility inside the company ... with customers Understand customer pain points before they become problems Own retention outcomes and ... Help Product prioritize improvements based on customer pain points Spot recurring issues, requests or

a Customer Success Lead, you will own the post‑onboarding customer experience, from adoption to retention ... mission is to empower travel agencies to thrive in the digital era As we grow, we are looking for a Customer ... Success Lead to strengthen our operations, drive customer value, and build a high‑performing CS team.As ... and performance‑driven culture⚙️ 20% – Structuring and scaling CS operationsBuild and improve Customer ... health (usage, adoption, renewals, upsell opportunities)Lead complex situations and escalationsDrive customer

Your Role The Customer Experience Specialist within the Customer Excellence team supports the Customer ... Additionally, the Specialist provides PMO support to the Customer Excellence team. ... Global Customer Experience Effectiveness Senior Specialist CEVA Logistics provides global supply chain ... The role manages feedback systems, monitors customer sentiment, escalates critical cases, and ensures ... What You Will Do CSat / task workflow monitoring Utilize CRM tools to coordinate and monitor customer

similar enterprise customer‑facing role. ... Today, our customer relationships are managed by the same people who sell and implement our products. ... As our installed base grows, we need a dedicated function that owns customer health, protects revenue ... Your accountabilities: Customer Relationship Ownership: Primary point of contact and trusted advisor ... You will own our post‑implementation customer relationships — ensuring our airline partners get maximum

and service‑oriented mindset.Proven track record in a client‑facing support or success role – Advantage.Proficiency ... Your expertise will help ensure customer success, build strong partnerships, and advance the field of ... You'll be translating emerging capabilities into practical customer applications, with a particular focus ... needs.End-to-End Technical SupportAct as the primary contact for customer inquiries and issues, leading ... requirements into actionable technical solutions.Work closely with the customer to achieve their quantum

Ensure smooth handover from Sales to Customer Success after contract signature; support customer onboarding ... Customer Success Manager – North America (based in Rennes, France) About BBright BBright develops high-performance ... Build and maintain strong customer relationships; understand clients’ business goals, challenges, and ... As we expand our footprint in the North-American region, we are looking to hire a Customer Success Manager ... Strong interpersonal and communication skills, customer-oriented, with demonstrated ability to build