4826 customer service English-speaking jobs in France

  • EngineersOfAI
  • paris
  • June 25
You’ll work across a variety of customer architectures and use cases, helping teams design performant ... and serving incredible customers like Under Armour, PetSmart, Stripe, Gymshark, and Walgreens.As a Customer ... strong documentation habits, and ongoing knowledge sharing.If you’re excited by the idea of shaping customer ... status reports to customers on a regularly scheduled meetingProactively identify and work with the customer ... and industry practices around search implementation and optimisationWork closely with your account’s Customer
  • Wrike
  • rennes
  • June 25
Customer Success teams Fast‑paced environment with multiple concurrent customer engagements and priorities ... between our security organization and our global customer base. ... Security Customer Success Engineer (SCSE) France - Remote Wrike is the most powerful work management ... This role requires strong collaboration, responsiveness, and a customer‑first mindset. ... About the Role Wrike is looking for a Security Customer Success Engineer (SCSE) to serve as the key link
  • WeWard SAS
  • paris
  • June 25
The role requires 8+ years of experience in customer operations, customer experience, support leadership ... Make Customer Experience data‑native This role is deeply data‑driven. ... About the role We’re hiring our first Head of Customer Experience, a senior, hands‑on operator who will ... As a Head of Customer Experience, you will be in charge in three operational verticals, defined below ... Once you’ve proven the impact of Customer Experience as a strategic lever, on retention, fraud, NPS,
  • BlackLine
  • paris
  • June 25
Provide feedback to various internal customer teams to improve customer experience. ... Continually communicate BlackLine value to customer through the entire customer journey. ... Deliver on Customer Success program strategy specifically associated with BlackLine onboarded customer ... aligns to the customer corporate goals and objectives and are required to ensure the customer is receiving ... Assist with the provision of customer references.
  • Kyriba Corp.
  • aubigny sur nère
  • June 25
value realization and ensure business outcomes through consumption of purchased solutions and success service ... businesses optimise liquidity performance across the enterprise.About the RoleWe are looking for a Customer ... needs across different markets.Develop and document advanced, cross‑functional account strategies in Customer ... practices and cultural preferences.Establish success metrics, annual goals and key objectives with the customer ... outcomes.Qualifications & Experience5+ years of experience in Customer Engagement/Success, Account Management
  • Ipsen Group
  • paris
  • June 25
## Global Customer Experience Data & Automation LeadApplylocations: Paris: London (UK)time type: ... Full timeposted on: Posted Todayjob requisition id: R-21697**Title:**Global Customer Experience Data ... This role is the structural backbone of Customer Experience data strategy — responsible for taxonomy, ... **Data Foundations & Optimization**Own the framework for harmonized customer experience measurement across ... frameworks, and automation foundations that enable Ipsen to deliver scalable, compliant, and measurable customer
  • Europcar
  • paris
  • June 20
Approach: Passionate about customer experience and committed to service excellence* Exceptional Communication ... model and advocate for customer satisfaction* Continuously assess and enhance customer-centric practices ... , ensuring that customer needs and feedback are integrated into all aspects of the business* Monitor ... **About the Role:*** Promote a customer-centric culture throughout the organisation by serving as a role ... whole Group* Represent the Group and assist local counterparts (NPS/Customer Satisfaction champions)
  • Reverse Contact
  • paris
  • June 20
Customer feedback loops become clearer. The company has a stronger Customer Success foundation. ... Customer retention & churn prevention: Monitor customer health and identify churn risks early, build ... What you’ll own Customer onboarding & activation: Own onboarding for new customers, understand customer ... Build customer success operations: Help improve internal playbooks and Customer Success processes, contribute ... an exceptional customer experience at scale.
  • Hexaglobe Group
  • rennes
  • June 20
Ensure smooth handover from Sales to Customer Success after contract signature; support customer onboarding ... Customer Success Manager – North America (based in Rennes, France) About BBright BBright develops high-performance ... Build and maintain strong customer relationships; understand clients’ business goals, challenges, and ... As we expand our footprint in the North-American region, we are looking to hire a Customer Success Manager ... Strong interpersonal and communication skills, customer-oriented, with demonstrated ability to build
  • American President Lines
  • marseille
  • June 20
Your Role The Customer Experience Specialist within the Customer Excellence team supports the Customer ... Additionally, the Specialist provides PMO support to the Customer Excellence team. ... Global Customer Experience Effectiveness Senior Specialist CEVA Logistics provides global supply chain ... The role manages feedback systems, monitors customer sentiment, escalates critical cases, and ensures ... What You Will Do CSat / task workflow monitoring Utilize CRM tools to coordinate and monitor customer
  • Quantum Machines
  • paris
  • June 20
and service‑oriented mindset.Proven track record in a client‑facing support or success role – Advantage.Proficiency ... Your expertise will help ensure customer success, build strong partnerships, and advance the field of ... You'll be translating emerging capabilities into practical customer applications, with a particular focus ... needs.End-to-End Technical SupportAct as the primary contact for customer inquiries and issues, leading ... requirements into actionable technical solutions.Work closely with the customer to achieve their quantum
  • Patrowl.io
  • paris
  • June 20
Your mission is simple: drive customer satisfaction, retention, and growth. ... About the Role As a Customer Success Manager, you will be the main point of contact for our clients, ... What You’ll Do Customer Relationship & Success Act as the primary point of contact for your clients ... existing ARR through account expansion Anticipate churn risks and proactively address them Monitor customer ... client feedback and contribute to improving the product roadmap Collaborate internally to improve the customer
  • Prelude
  • paris
  • June 19
one of Python, JS/TS, or Go fluently enough to follow a stack trace, scan an SDK file, and point a customer ... support function as we scale: runbooks, on‑call rotation, escalation paths, SLAs, internal triage, customer-facing
  • Carrier
  • montluel
  • June 18
Development: Increase penetration of the installed base by identifying growth opportunities, promoting service ... Customer–Centric Mindset: Strong focus on customer satisfaction, with the ability to understand needs ... offerings, and strengthening customer relationships. ... clarity, responsiveness, and a consistent customer experience across all touchpoints. ... Role Customer Sales Activation Lead H/F Contract Permanent Location Montluel, France Purpose of the role
  • Accor
  • Issy-les-Moulineaux
  • July 15
Logo& Responsibilities:  These are active front of house positions involving: Providing a high level of customer ... service  Recognising and welcoming regular guests  Providing a personalised service and experience for ... Job Description As one of the first points of contact for our guests, our exceptional team of Guest Service ... warm welcome for a memorable experience for our guests through their friendly, courteous and efficient service
  • Spektrum
  • Strasbourg
  • July 2
LogoUML) Good knowledge of business service reporting tools (e.g. ... Level Metrics against defined and agreed upon targets as defined in service level contracts Compare ... collect data from data sources Create contracts, metrics and contact modelling Be able to calculate Service ... understanding of Operational processes and best practices for large IT environments Understanding of service ... customize dashboards Importing Configuration Management Database (CMDB) and other Database services into Service
  • Curium Live Forward
  • Paris
  • July 1
LogoExcellent customer service mindset; ability to prioritise and work under time pressure. ... Backfill the field service desk technician on request. ... contributing to knowledge and continuous service improvement. ... Log, diagnose, resolve and/or escalate incidents and service requests in line with agreed SLAs, while ... employees and partners worldwide, providing timely, high-quality technical assistance through the Global Service
  • Vestas
  • Langres
  • July 1
LogoService technician (M/F) Looking for meaning at work ? ... We design, manufacture, install, and service wind turbines across the globe. ... We design, manufacture, install, and service wind turbines across the globe.
  • GEA
  • Montigny-le-Bretonneux
  • June 25
Logocommercial mindset with a focus on outcomes and value creation Deep understanding of market dynamics and customer ... Product Manager (GPM), you will lead the end-to-end product lifecycle, driving the success of digital service ... Key Responsibilities Lead the development and management of a global portfolio of digital service products ... ready to drive global impact, build innovative digital solutions, and contribute to a future-focused service ... Business, Marketing, Engineering, or related field Minimum 5+ years of experience in product management, service
  • Faurecia
  • Custines
  • June 1
LogoForvia, a global automotive technology leader, seeks a Service Clients intern to contribute to the development of sustainable mobility technologies.
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