4955 customer service English-speaking jobs in France

Explore your future career As part of the Operations Division, you will join the Customer Onboarding ... Operations and Product teams to deploy automated solutions About You 🧑🚀 Experience: Background in Customer

Success, Customer Success, Customer Enablement, Account Management or a relevant customer‑facing role ... As a Customer Enablement Manager, you’ll work directly with some of our largest customers to help them ... Your ability to build strong relationships, connect the dots between product features and customer goals ... Strong product knowledge and a customer‑first, consultative approach to solving challenges and driving ... do at Figma: Manage the adoption journey for a portfolio of large, strategic customers Understand customer

Customer Success Manager – North America (based in Rennes, France)About BBrightBBright develops high-performance ... As we expand our footprint in the North-American region, we are looking to hire a Customer Success Manager ... base.Strong interpersonal and communication skills, customer-oriented, with demonstrated ability to ... Success after contract signature; support customer onboarding, training and integration phases.Proactively ... customers in North America, from onboarding to long-term support and success.Build and maintain strong customer

one of Python, JS/TS, or Go fluently enough to follow a stack trace, scan an SDK file, and point a customer ... support function as we scale: runbooks, on‑call rotation, escalation paths, SLAs, internal triage, customer-facing

Professional experience: 2+ years of experience in customer service, with a strong understanding of customer ... support operations and service excellence. ... Continuously test and refine how AI handles customer requests. ... and help define what excellent Customer Care looks like at scale. ... Based in Bordeaux, you will lead the Customer Care team as Pony scales across Europe, playing a central

As our Partner Program Director, you'll take ownership of creating a best-in-class Partner Program / Customer ... stakeholders across Sales, Marketing, and Product, you will:Design & implement a structured Partner/ Customer ... SaaS, within the accounting tech spaceProven track record of building and launching partner programs / customer

a Customer Success Lead, you will own the post-onboarding customer experience, from adoption to retention ... mission is to empower travel agencies to thrive in the digital era As we grow, we are looking for a Customer ... Success Lead to strengthen our operations, drive customer value, and build a high-performing CS team.As ... and performance-driven culture⚙️ 20% – Structuring and scaling CS operationsBuild and improve Customer ... health (usage, adoption, renewals, upsell opportunities)Lead complex situations and escalationsDrive customer

The role requires 8+ years of experience in customer operations, customer experience, support leadership ... Make Customer Experience data‑native This role is deeply data‑driven. ... About the role We’re hiring our first Head of Customer Experience, a senior, hands‑on operator who will ... As a Head of Customer Experience, you will be in charge in three operational verticals, defined below ... Once you’ve proven the impact of Customer Experience as a strategic lever, on retention, fraud, NPS,

service, with a strong understanding of customer support operations and service excellence. ... Continuously test and refine how AI handles customer requests. ... and help define what excellent Customer Care looks like at scale. ... and help define what excellent Customer Care looks like at scale. ... Based in Bordeaux, you will lead the Customer Care team as pony scales across Europe, playing a central

Role SummaryBecome the driving force behind our omnichannel strategy and the guardian of customer satisfaction ... the CX product roadmap in close collaboration with business units.Design & User Stories: Translate customer ... continuously iterate and improve the product.Technical SkillsCustomer Relations: Understanding of digital customer

value realization and ensure business outcomes through consumption of purchased solutions and success service ... businesses optimise liquidity performance across the enterprise.About the RoleWe are looking for a Customer ... needs across different markets.Develop and document advanced, cross‑functional account strategies in Customer ... practices and cultural preferences.Establish success metrics, annual goals and key objectives with the customer ... outcomes.Qualifications & Experience5+ years of experience in Customer Engagement/Success, Account Management

You will join the Customer Success team. ... Deeply understand customer organizations, map stakeholders and decision-makers, and proactively surface ... Prepare and lead strategic customer engagements (Kick-offs, Business Reviews, Success Plans), explicitly ... Capture customer feedback and expansion signals, share them internally, and translate them into concrete

About The Role Customer Engineers (CEs) are the technical drivers of customer success at Aircall. ... Why This Role Matters Customer Engineers sit at the center of Aircall’s customer experience. ... Customer Orientation Highly empathetic and outcome‑focused – measures success by customer value, not ... Experience & Background 4–8 years or more in a customer‑facing technical role (Customer Engineer, Technical ... to drive revenue, resolve issues faster, and scale customer‑facing teams.

and attention to detailAbility to work collaboratively with cross-functional teams.Adaptability and a customer-focused ... These clients require service delivery that are often complex by nature and are typically across multiple ... sites and/or service offerings.The Managed Services Client Delivery Specialist involves proactive client ... definitions and Service Level Agreements (SLAs).Acts as the primary point of contact for client inquiries ... cross functional teams to ensure client expectations are met and exceeded and takes responsibility for service

and attention to detailAbility to work collaboratively with cross-functional teams.Adaptability and a customer-focused ... These clients require service delivery that are often complex by nature and are typically across multiple ... sites and/or service offerings.The Managed Services Client Delivery Specialist involves proactive client ... definitions and Service Level Agreements (SLAs).Acts as the primary point of contact for client inquiries ... cross functional teams to ensure client expectations are met and exceeded and takes responsibility for service

The Senior Manager, Lead QA Operations Service Provider , will lead quality oversight of service providers ... Title:Senior Manager, Lead QA Operations Service ProviderCompany:Ipsen Innovation (SAS)About Ipsen:Ipsen ... across key quality and business stakeholders.What you'll doLead the qualification, and oversight of service ... compliance activities, and risk-based quality oversight processes are in place and effectiveMonitor service ... LinkedInand Instagram.Job Description:Are you a quality expert with experience in clinical development and service

Evening Service: Preparation and service of a three-course family-style evening meal, together with a ... Main Responsibilities Breakfast Service: Preparation and service of a continental breakfast, including ... Staff Meals: Planning, preparation and service of two staff meals each day. ... Role Overview This is a demanding yet rewarding role, with full responsibility for the catering service ... calls for someone who can draw on their experience and creativity to design and deliver an exceptional service

Responsibilities Include: Managing customer audits, customer specifications, and various customer inquiries ... Experience in customer support/customer‑facing roles preferred. ... Customer Relations Participate in customer meetings both on‑site and off‑site. ... Communicating the Voice of the Customer, customer feedback, and market trends to the organization, and ... Report customer feedback, market trends, and customer expectations to the organization and propose improvement

Context Within Customer Experience & Commercial Transformation (CXCT), our ambition is to elevate customer ... To succeed sustainably, we must manage data risks while staying customer‑centric.

to ensure business outcomes are being met through consumption of their purchased solutions & success service ... and grow broad and deep relationships within each customer account, driving a successful customer lifecycle ... You are a Customer Success professional who consults with customers to uncover and help achieve their ... This remote-first position is designed for professionals who can manage customer relationships across ... opportunities at customer to grow Kyriba footprint through expansion of services Establish, maintain