4684 customer service English-speaking jobs in France

projects Ensure the quality of deployed solutions and customer service delivery Manage and develop ... solutions Optimize existing processes, develop the customer base, and implement customer retention ... activity Strong organizational skills and ability to prioritize Customer-oriented mindset Ability ... , applications, and calibration standards Provide support on complex technical cases and strategic customer ... in English, both written and spoken Conditions Position split between our Elancourt (78) site and customer

management and customer service processes. ... management, customer service, automation, and user experience, clearly defining the value of ServiceNow ... ServiceNow Knowledge: Familiarity with ServiceNow, especially in Customer Service Management (CSM) or ... Field Service Management (FSM), or IT Service Management (ITSM), is a plus. ... practices for common challenges and use cases, map these to ServiceNow Industry Solutions, and help the customer

engineering, or enterprise architecture and in a customer-facing or enterprise support role. ... As an AI Outcome Customer Engineer (AI OCE), you will drive initial and ongoing revenue ramp for our ... You will have a direct impact on the velocity and incremental consumption of customer agreements, leading ... equivalent practical experience. 6 years of experience with cloud-native architecture in technical delivery, customer ... Responsibilities Develop and orchestrate a structured, end‑to‑end technical deployment plan across customer

Preferred Qualifications Experience with an enterprise CRM or customer service application. ... Collaborate with Customer Solutions, Customer Support, Finance, Legal, Deal Desk, and Sales teams to ... Collect customer feedback and present ideas internally to improve the customer experience using technology ... Experience managing a high volume of customer accounts and transactions. ... Job Overview Customer Success Advocate (CSA) responsible for a dedicated portfolio of customers based

Position Overview As a Customer Success Technical Advisor (CSTA), you are the strategic technical linchpin ... Success Planning: Contribute technical milestones to the broader Customer Success Plan, ensuring a clear ... Cross-Functional Orchestration: Serve as the regional liaison between the customer and internal Product

, up to the C‑suite where relevant Track customer health and act on it early Build the success motion ... Be our first customer success hire and design the motion from scratch Work directly with the founders ... , product, and engineering, with real ownership of customer outcomes and retention Shape the product: ... Channel product feedback to engineering and product, clearly and with priority Champion customer insights ... you’re the voice of the customer inside the company High trust and high autonomy Additional Information

Customer advocacy: Build executive‑level relationships and become the voice of the customer internally ... Track and improve metrics along the customer journey like time‑to‑first‑value and early activation. ... What You’ll Do Own customer outcomes: Be the strategic partner for a portfolio of Heidi’s customers, ... The Role As a Customer Success Manager at Heidi Health, you’ll be the bridge between technology and care ... What We’re Looking For 2+ years in a customer success role at a SaaS company, with proven ability to

About the Role We’re looking for a Customer Success Manager to support advertisers in onboarding, launching ... thrive in this role if you: Have 5-10+ years of experience in digital advertising, account management, customer

Customer Success Manager, you’ll partner with the world’s largest enterprises to drive measurable impact ... success, this is your unicorn opportunity.As the Senior Customer Success Manager EMEA, you will :Act ... and/or SaaS environments is a plusStrong business acumen with the ability to connect customer goals ... as the primary business owner of the customer relationship post-sale.Build trusted, long-term relationships ... experience.Champion the voice of the customer internally, influencing product direction and operational

You have a proven track record of managing support operations and improving customer service processes ... This is not basic customer support. ... Working hand‑in‑hand with the Customer Success Lead and the Customer Operations managers, you’ll be fundamental ... Requirements You have at least 4 years of experience in customer success, customer support, or a related ... in ensuring customer satisfaction, our north star KPI at Pivot.

Role Overview As a Mid-Market Customer Success Manager at Harvey, you will own both value realisation ... Product Feedback: Represent customer needs internally and relay insights back to Product and Engineering ... What You’ll Do Onboarding: Integrate Harvey into customer workflows, guide administrators with data-backed ... Mid-Market CSM role at Harvey can demonstrate comfort and experience with the following: 3–4+ years in customer-owning

Customer Success Senior Manager The Customer Success Manager is accountable for continuity and successful ... Ensure visibility of program and customer health both internally and with customer teams Account management ... execution of all stages of the customer journey. ... and customer advocate to facilitate feedback and influence on Guidewire products and services Provide ... that our customers will see their Success Manager as a trusted advisor and true partner – encouraging customer

This isn’t a customer support job. ... It’s a launchpad for the next generation of Customer Success leaders. ... Develop the skills to progress into a full Customer Success Manager role. ... Excellent communication and presentation skills — confident in customer‑facing interactions. ... As a Customer Success Specialist, you’ll support strategic accounts, strengthen relationships, and help

school or an engineering school.Strong knowledge of SaaS products.Deep understanding of Professional Service ... Your roleAs a Senior Customer Success Manager at Whoz in the dedicated Customer Success team, part of ... the Customer Success & Delivery Circle, you will play a key role in ensuring the satisfaction and success ... collaborative and dynamic environment.ResponsibilitiesProcess Optimization: Standardize and improve Customer ... the CS strategy definitionRequired Qualifications and SkillsA minimum of 4 years of experience in a Customer

As our Partner Program Director, you'll take ownership of creating a best-in-class Partner Program / Customer ... stakeholders across Sales, Marketing, and Product, you will:Design & implement a structured Partner/ Customer ... SaaS, within the accounting tech spaceProven track record of building and launching partner programs / customer

Sonatus is seeking a highly motivated, experienced AI Engineer to join our Customer Engineering (CE) ... This position operates in a forward-deployed engineering model, working closely with customer engineering ... direction and drive technical decision‑making in customer‑facing engagements Experience leading technical ... PoCs, and production‑ready solutions, continuously improving performance based on real‑world data and customer ... integrating, and deploying AI/ML-based solutions in production environments Proven ability to influence customer

maintaining strong standards for user trust and platform integrity.About the RoleWe’re looking for a Customer ... thrive in this role if you:Have 5-10+ years of experience in digital advertising, account management, customer

direction and drive technical decision‑making in customer‑facing engagementsExperience leading technical ... change across the industry.Sonatus is seeking a highly motivated, experienced AI Engineer to join our Customer ... systems and data.This position operates in a forward‑deployed engineering model, working closely with customer ... PoCs, and production‑ready solutions, continuously improving performance based on real‑world data and customer ... integrating, and deploying AI/ML‑based solutions in production environmentsProven ability to influence customer

Professional experience: 2+ years of experience in customer service, with a strong understanding of customer ... support operations and service excellence. ... Continuously test and refine how AI handles customer requests. ... and help define what excellent Customer Care looks like at scale. ... Based in Bordeaux, you will lead the Customer Care team as Pony scales across Europe, playing a central

Success, Account Management, or similar customer‑facing roles, with a genuine customer‑first mindset ... As Team Lead Customer Success for Southern Europe, you’ll take ownership of a team of 8 CSMs, with real ... decision‑making power and a direct impact on retention and revenue expansion across our customer portfolio ... across the Southern Europe portfolio Get ahead of churn: proactive customer success methodologies to ... interactions and boost team productivity Customer‑Centric Operations Drive satisfaction and retention