4490 customer service English-speaking jobs in France

  • Europcar
  • paris
  • July 20
Approach: Passionate about customer experience and committed to service excellence* Exceptional Communication ... model and advocate for customer satisfaction* Continuously assess and enhance customer-centric practices ... , ensuring that customer needs and feedback are integrated into all aspects of the business* Monitor ... **About the Role:*** Promote a customer-centric culture throughout the organisation by serving as a role ... whole Group* Represent the Group and assist local counterparts (NPS/Customer Satisfaction champions)
  • Reverse Contact
  • paris
  • July 20
Customer feedback loops become clearer. The company has a stronger Customer Success foundation. ... Customer retention & churn prevention: Monitor customer health and identify churn risks early, build ... What you’ll own Customer onboarding & activation: Own onboarding for new customers, understand customer ... Build customer success operations: Help improve internal playbooks and Customer Success processes, contribute ... an exceptional customer experience at scale.
  • DotProd
  • paris
  • July 18
drive continuous product and service enhancements. ... Customer Health Monitoring: Monitor customer health through analytics and feedback, staying proactive ... As a Customer Success Manager at Entropia, you'll play a critical role in unlocking the full potential ... Feedback Loop: Serve as the voice of the customer, relaying insights and feedback to internal teams to
  • CEVA Logistics
  • marseille
  • July 15
YOUR ROLE The Customer Experience specialist within Customer Excellence team will support Customer Experience ... The Customer Experience specialist will have also a PMO scope to support Customer Excellence team. ... This role involves managing, feedback systems, monitoring customer sentiment, escalating critical cases ... CSat / task workflow monitoring Utilize customer relationship management (CRM) tools in coordinating ... and monitoring customer experience CSat reporting and dashboard CSat: analyze and categorize incoming
  • Figma
  • paris
  • July 15
Success, Customer Success, Customer Enablement, Account Management, or a relevant customer‑facing role ... As a Customer Enablement Manager, you’ll work directly with some of our largest customers to help them ... Your ability to build strong relationships, connect the dots between product features and customer goals ... Strong product knowledge and a customer‑first, consultative approach to solving challenges and driving ... do at Figma: Manage the adoption journey for a portfolio of large, strategic customers Understand customer
  • Workday
  • paris
  • July 13
Our Customer Base sales team uses their extensive experience and consultative selling skills to initiate ... Understanding of the strategic competitive landscape of the industry by staying up to date with trends and customer
  • TrendAI
  • paris
  • July 9
Position Overview As a Customer Success Technical Advisor (CSTA), you are the strategic technical linchpin ... Success Planning: Contribute technical milestones to the broader Customer Success Plan, ensuring a clear ... Cross-Functional Orchestration: Serve as the regional liaison between the customer and internal Product
  • Heidi
  • paris
  • July 9
Customer advocacy: Build executive‑level relationships and become the voice of the customer internally ... Track and improve metrics along the customer journey like time‑to‑first‑value and early activation. ... What You’ll Do Own customer outcomes: Be the strategic partner for a portfolio of Heidi’s customers, ... The Role As a Customer Success Manager at Heidi Health, you’ll be the bridge between technology and care ... What We’re Looking For 2+ years in a customer success role at a SaaS company, with proven ability to
  • Pivot Edinburgh
  • paris
  • July 8
You have a proven track record of managing support operations and improving customer service processes ... This is not basic customer support. ... Working hand‑in‑hand with the Customer Success Lead and the Customer Operations managers, you’ll be fundamental ... Requirements You have at least 4 years of experience in customer success, customer support, or a related ... in ensuring customer satisfaction, our north star KPI at Pivot.
  • Slope
  • paris
  • July 8
About the Role We’re looking for a Customer Success Manager to support advertisers in onboarding, launching ... thrive in this role if you: Have 5-10+ years of experience in digital advertising, account management, customer
  • Groupe PSA
  • poissy
  • June 25
connected services, eligible to their vehicle, be able to: subscribe (free or paid offers), activate the service ... Subscription and Customer Engagement Platform Operations Engineer Software & Electric and Electronics ... SCEP Platform : “Subscription and Customer Engagement Platform” is the platform dedicated for subscriptions ... corrective actions and verify their effectiveness Define or use proactive/workaround processes to limit customer
  • EngineersOfAI
  • paris
  • June 25
You’ll work across a variety of customer architectures and use cases, helping teams design performant ... and serving incredible customers like Under Armour, PetSmart, Stripe, Gymshark, and Walgreens.As a Customer ... strong documentation habits, and ongoing knowledge sharing.If you’re excited by the idea of shaping customer ... status reports to customers on a regularly scheduled meetingProactively identify and work with the customer ... and industry practices around search implementation and optimisationWork closely with your account’s Customer
  • Natixis NY Branch
  • paris
  • June 25
Job Description You join the Sales Department team as a Customer Relations Officer.
  • Amazon Web Services (AWS)
  • courbevoie
  • June 25
service agents. ... Rather than owning a single service, you will own the cross-cutting GenAI transformation narrative — ... , and adoption blockers into actionable feedback that shapes Amazon Bedrock and GenAI service roadmaps ... You’ll collaborate daily with account teams, solution architects, partner managers, and AWS service teams ... Description Are you a customer-obsessed builder with a passion for helping enterprises unlock transformative
  • Airbus Aircraft
  • toulouse
  • July 31
Account and Service Management By submitting your CV or application you are consenting to Airbus using ... boarding pass: Bac+5 in engineering or similar degree 10+ years of professional experience in aircraft In-Service ... expertise in the entire cabin modification process, from technical work scope evaluation to the creation of service ... request to customer acceptance aiming at delivering a complete, accurate and competitive ROM (Rough ... Lifecycle Services team, you will be involved in the End to End accountability of the offer process from customer
  • Howmet Aerospace
  • Saint-Cosme-en-Vairais
  • July 28
Logoservice, receiving, warehousing, and shipping activities. ... Deploy site objectives across teams and foster a collective performance- and customer-focused mindset ... site with approximately 450 employees Annual revenue : approximately 110 M€ Strategic international customer ... the smooth execution of Supply Chain processes including procurement, production planning/scheduling, customer
  • Amazon Data Services France SAS
  • Paris
  • July 8
LogoCome and work for the world’s most Customer Centric Company. ... service-related issues by working with other internal teams toward a shared objective. • Safely lift ... Systems Engineers, Software Developers, etc..) and external customers (Hardware Vendors, Contractors, Service ... A basic understanding of networking hardware. • Proven experience in problem solving and addressing customer
  • Syncron
  • Paris
  • August 4
LogoPricing strategy, Service Fulfillment (e.g. warranty management, field service management, service ... support strategy, ensuring exceptional service delivery across our international customer base. ... Demonstrated experience improving customer satisfaction, support operations, and service delivery performance ... Our Service Lifecycle Management Platform offers domain-fit solutions for: Supply Chain optimization, ... The icing on the cake: Experience supporting enterprise customers within Manufacturing, Supply Chain, Service
  • AIRZONE FRANCE S.A.R.L.
  • toulouse
  • July 28
service and commissioning of after‑sales installations.Give technical assistance to different channels ... visits to find, attract, and retain customers.Search for and attract prescription projects.Customer service ... database for your area.Create company presentations, catalogs, and product material.Foster customer ... visits, offers made, etc.).Serve as intermediary between customers and manufacturing.Maintain the customer ... builders, and installers depending on the phase of the project.Provide technical after‑sales support: customer
  • Nebesta
  • paris
  • July 24
Little Market (acquired by Etsy)Jacques de la Bouillerie — Former COO of Doctolib and Groupon, scaled customer ... response accuracy and action reliabilityMeasure post-launch impact and build business reviews with the Customer ... autonomous, and instantly scalable.Your responsibilitiesDiscovery & ScopingLead discovery workshops to map customer ... service teams to 300+ agentsIvan Litovsky — Former VP of Product at Ankorstore, Lead PM on AI Models ... service processes (ticketing workflows, back-office procedures)Identify and quantify the highest-ROI
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