4818 customer service English-speaking jobs in France

Define clear service and quality standards from first contact to resolution. ... Set and monitor clear service levels across the internal team and our external partners. ... You care about clearing the backlog, matching capacity to demand and delivering the right level of service ... As Operations Manager, Customer Care, you’ll run and improve pony’s customer care teams, operations and ... Improve the customer journey Analyse customer feedback and the main reasons riders contact us.

and service enhancements. ... customer portfolios and driving consistent measurable customer outcomes. ... The Director, Customer Success is a vital leadership role responsible for ensuring that every customer ... Reporting to the Senior Director of Customer Success, the Director, Customer Success is accountable for ... The Director, Customer Success amplifies the voice of the customer and translates insights into actions

Background in customer journey design, lifecycle marketing, or marketing analytics. ... across B2C and B2B customers, with a strong focus on Adobe Customer Journey solutions (AJO, Campaign ... B2B customers, leveraging hands‑on experience with marketing technologies to deliver Adobe Customer ... What You’ll Do Lead and implement marketing automation and customer journey solutions across B2C and ... Role Overview The Customer Journeys Technical Consultant leads complex marketing technology implementations

We are searching for a highly skilled Associate Customer Success Engineer to play a key role in optimizing ... satisfaction, promoting feature adoption, and maximizing customer retentionA self-motivated, proactive ... technology objectivesProactively identifying and resolving any obstacles or blockers that may impede customer ... influencing Cyera’s roadmap and product developmentUtilizing self-paced training resources to support customer ... servicesA results-oriented mindset, with a proven track record of driving revenue growth, ensuring customer

The role requires 8+ years of experience in customer operations, customer experience, support leadership ... Make Customer Experience data‑native This role is deeply data‑driven. ... About the role We’re hiring our first Head of Customer Experience, a senior, hands‑on operator who will ... As a Head of Customer Experience, you will be in charge in three operational verticals, defined below ... Once you’ve proven the impact of Customer Experience as a strategic lever, on retention, fraud, NPS,

You are customer‑focused – someone who prioritizes customer success in their work. ... technical and solution expertise to drive targeted opportunities and exceed customer expectations. ... Working hand in hand with our Kyndryl Consult Partners and customer partners, you will leverage your ... As a Customer Technology Advisor, you will not only shape the future of technology solutions but also ... where your well‑being is prioritized and your potential can thrive.The RoleJoin our dynamic team as a Customer

Customer Delivery Engineers (CDEs) own the end-to-end deployment and execution of customer satellite ... deploy missions in orbit.We integrate, launch, and operate spacecraft, offering end-to-end missions as a service ... You will sit at the intersection of satellite operations, customer engineering, software development, ... outcomes for every mission you support.About this role:Serve as the primary technical interface for customer ... Python to improve reliability, adoption, and operational scaleTranslate operational experience and customer

Key Responsibilities Own the performance of the site-centric customer journey and related digital touchpoints ... site and journey performance KPIs Profil Hard Skills Strong understanding of website performance, customer ... without direct authority, across brands and markets Structured, pragmatic, and results oriented approach Customer

customer-facing operations team. ... About the team You will join the Customer Operations team and report to the Head of Customer Operations ... Our installment and deferred payment solutions help merchants boost sales by 20% or more, increase customer ... About you To succeed in this job You have experience managing a Customer Operations team or a similar ... Coordinate with the wider Customer Operations organization, communicate progress and challenges clearly

partnerships — ensuring our clients not only succeed on our platform but expand with us.As a Customer ... with key decision-makers — from operational users to CFO-level stakeholders.Serve as the voice of the customer ... AccountsIdentify upsell and cross-sell opportunities by aligning Payflows’ capabilities with evolving customer ... experience.Who You AreYou have 2–5 years of experience in Customer Success, Account Management, or Consulting ... onboarding to QBRs.Strong analytical mindset — able to interpret data and make decisions that improve customer

This isn’t a customer support job. ... It’s a launchpad for the next generation of Customer Success leaders. ... Develop the skills to progress into a full Customer Success Manager role. ... Excellent communication and presentation skills — confident in customer-facing interactions. ... As a Customer Success Specialist, you’ll support strategic accounts, strengthen relationships, and help

About the Role We are looking for a Global Customer Innovation Manager to join our Global Customer Excellence ... Innovation Leadership: Lead strategic innovation projects to strengthen customer experience - such as ... Location: Hybrid / 20 to 30 % travelling Reports to: Global Customer Excellence Lead #J-18808-Ljbffr ... Why Join Us Opportunity to lead impactful projects that directly improve the customer experience and ... Customer Relationship Management (CRM): Drive alignment on CRM capabilities, features, and enhancements

Your challenges: Act as the in service engineer specialist on your ATA chapter Daily answering ATA24 ... issues resolution progress Represent Airbus in face-to-face customers meetings to address and manage in-service ... Job Description: Airbus Commercial Aircraft is looking for a Customer Support Engineer (f/m) to join ... Ground) situation and corresponding stand-by duty on regular basis in coordination with the Airbus Customer ... drops Act as the voice of Airbus towards all our customers around the world Act as the voice of the customer

assist in setting customer satisfaction targets aligned with expected service quality.Steer existing ... Quality Policy, and ensuring the highest standards of service excellence through innovative tools and ... experience and committed to service excellence.Exceptional Communication and Interpersonal Skills: Able ... Satisfaction service from other companies, CustomersWhat We’re Looking For:We are seeking a driven professional ... Voice of the Customer!

Demonstrated experience in an Operations / Customer Success role or a Commercial / Sales team. ... As our Manager Customer Success, you will play a pivotal role in scaling our operations dedicated to

Annually assist in setting customer satisfaction targets aligned with expected service quality. ... experience and committed to service excellence. ... Quality Policy, and ensuring the highest standards of service excellence through innovative tools and ... Satisfaction service from other companies, CustomersWhat We’re Looking For:We are seeking a driven professional ... customer experience.

drive continuous product and service enhancements. ... Customer Health Monitoring: Monitor customer health through analytics and feedback, staying proactive ... As a Customer Success Manager at Entropia, you'll play a critical role in unlocking the full potential ... Feedback Loop: Serve as the voice of the customer, relaying insights and feedback to internal teams to

Demonstrated experience in an Operations / Customer Success role or a Commercial / Sales team. ... As our Manager Customer Success, you will play a pivotal role in scaling our operations dedicated to

As the Senior Customer Success Manager EMEA, you will : Act as the primary business owner of the customer ... Customer Success Manager, you’ll partner with the world’s largest enterprises to drive measurable impact ... /or SaaS environments is a plus Strong business acumen with the ability to connect customer goals to ... Driving measurable customer outcomes such as increased product adoption, demonstrable ROI, and strong ... It would be great if... 5+ years in a Customer Success Management role Experience in cybersecurity and

empower brands to deliver smarter, faster, and more impactful digital experiences across the entire customer ... Success tooling ecosystem (CRM, customer health, and collaboration tools) to manage your portfolio and ... across the broader CS organization.WHAT YOU'LL BRINGProven experience in Customer Success within a SaaS ... Welcome to the JungleTHE TEAMTeam Name & Location: You will join the Client Department as a Senior Customer ... partners and advocates.Tech Stack & Tools: You will work daily with the VWO/ABTasty platform and our Customer