4674 customer service English-speaking jobs in France
Senior Customer Success Manager
- Kyriba
- paris
- May 2
value realization and ensure business outcomes are met through consumption of purchased solutions and service ... Flexibility: accommodate customer meetings across EMEA time zones. ... High degree of accountability, a "can‑do" attitude, and customer empathy. ... Facilitate Customer Advisory Counsels and support board member relationships. ... Establish success metrics, annual goals, and key objectives with the customer.
Senior Staff Customer Engineer – Automotive AI
- Sonatus, Inc.
- paris
- April 30
Sonatus is seeking a highly motivated, experienced AI Engineer to join our Customer Engineering (CE) ... This position operates in a forward‑deployed engineering model, working closely with customer engineering ... direction and drive technical decision‑making in customer‑facing engagements
Experience leading technical ... PoCs, and production‑ready solutions, continuously improving performance based on real‑world data and customer ... integrating, and deploying AI/ML‑based solutions in production environments
Proven ability to influence customer
Senior Customer Success Manager W/M/X
- Whoz
- paris
- April 29
school or an engineering school.Strong knowledge of SaaS products.Deep understanding of Professional Service ... Your roleAs a Senior Customer Success Manager at Whoz in the dedicated Customer Success team, part of ... the Customer Success & Delivery Circle, you will play a key role in ensuring the satisfaction and success ... collaborative and dynamic environment.ResponsibilitiesProcess Optimization: Standardize and improve Customer ... the CS strategy definitionRequired Qualifications and SkillsA minimum of 4 years of experience in a Customer
Customer Experience Operations
- Zefir
- paris
- April 28
You'll sit at the intersection of Customer Experience, Product, and Ops. ... As Customer Experience Operations, you'll tear down a reactive, high-touch, human-heavy support experience ... Be the bridge between Customer Support and the rest of the company, no one should be guessing what's ... Own the customer experience end‑to‑end
Architect the shift from reactive ticket resolution to a proactive ... Own the full seller journey post‑signature: every touchpoint, every handoff, every moment where a customer
Customer Relationship Manager (Regional Lead) | AI & Fintech Solutions
- Assetara Limited
- franconville
- April 25
footprint across Asia, Europe, and the USA, we are seeking high-caliber professionals to join us as Customer
Payroll Customer Care Account Manager
- Onepilot
- paris
- April 25
service operation. ... managing multiple stakeholders and high-expectation clients* Strong ability to monitor and improve service ... improvement projects (process, tooling, workflows) + Contribute to the evolution of Onepilot’s payroll service ... # Payroll Customer Care Account Manager## Onepilot is hiring! ... Care Account Manager to join our team.As a Payroll Customer Care Account Manager, you will be the go-to
Customer Success Specialist
- Payflows
- paris
- April 25
This isn’t a customer support job.It’s a launchpad for the next generation of Customer Success leaders ... Develop the skills to progress into a full Customer Success Manager role. ... Excellent communication and presentation skills — confident in customer‑facing interactions. ... As a Customer Success Specialist, you’ll support strategic accounts, strengthen relationships, and help ... A fast learner with a passion for building strong relationships and understanding customer needs.
Scale Customer Engineer, Southern Market - Paris
- Hard Yaka
- paris
- April 25
The result—companies grow revenue, deliver faster resolutions, and scale service. ... Coordinate Customer Escalations with Structure and Calm: A small number of customer issues will require ... Customer Success, Support, or Implementation. ... Aircall is a unicorn AI-powered customer communications platform used by 22,000+ companies worldwide ... Proficient with CRMs, onboarding tools, customer success platforms, and webinar tools.
Crisp: Technical Customer Support Specialist (EU Timezone)
- Beyond Hosting
- nantes
- April 25
Experience with B2B & Support Software: You should understand how SaaS (Software as a Service) products ... Outside France: If you live outside of France, the position will be under a full‑time freelance service ... Experience in Customer Support via Live Chat: You should be comfortable handling multiple customer conversations ... The Role
We’re looking for a Technical Customer Support Specialist to join our team! ... You’ll assist with inquiries, troubleshoot issues, and ensure a smooth customer experience.
Customer Marketing Manager (Europe)
- Fabriq
- paris
- April 25
# Customer Marketing Manager (Europe)* Paris* Full-Time## Job DescriptionAs **Customer Marketing Manager ... Success* More expansion pipeline and expansion wins influenced by customer campaigns* A reliable customer ... (Europe)**, you will own and scale customer marketing programs that drive **retention, expansion, and ... of **Marketing, Customer Success, Sales, and Product**, focused on ensuring customers:* Reach value ... advocacy** across Fabriq’s European customer base.This is a strategic and hands-on role at the intersection
Customer Success Lead: Scale NRR & CS Operations
- Ezus
- paris
- April 25
a Customer Success Lead, you will own the post-onboarding customer experience, from adoption to retention ... mission is to empower travel agencies to thrive in the digital era As we grow, we are looking for a Customer ... Success Lead to strengthen our operations, drive customer value, and build a high-performing CS team.As ... and performance-driven culture⚙️ 20% – Structuring and scaling CS operationsBuild and improve Customer ... health (usage, adoption, renewals, upsell opportunities)Lead complex situations and escalationsDrive customer
Senior Customer Success Specialist - Amazon Connect, AWS Specialist and Partner Organization
- AWS EMEA SARL (France Branch)
- courbevoie
- April 25
Overview
Elevate Customer Success with innovative Cloud TechnologyWe're seeking an innovative Customer ... You'll be a strategic partner who empowers businesses to revolutionize their customer engagement, driving ... business objectives
Design and deliver technical workshops that accelerate technology adoption and customer ... health dashboards and address potential adoption barriers
Gather and communicate critical customer insights ... Expect to craft compelling narratives that demonstrate how AWS Amazon Connect can fundamentally reshape customer
Customer Success Manager (40874)
- ASSA ABLOY Global Solutions
- paris
- April 25
success processes and methodologiesPassion for service and customer centricityProficient in MS Office ... accountsDriving customer loyalty and advocacy, secure customer referencesEnsuring accurate and comprehensive ... LinkSelect how often (in days) to receive an alert: Create AlertAn Amazing Career Opportunity fora Customer ... and maintaining ongoing customer relationships, implementing success programs, contributing to sales ... Job ID: 40874The role of Customer Success Manager will include a broad range of tasks such as developing
Customer Validation Engineer
- Outsight
- paris
- April 25
Your Responsibilities
Define & Plan
Define the customer acceptance test strategy after delivery: scope ... coverage and efficiency
What Makes The Role Important
You are the go‑to person for all aspects of customer ... are the link between Product and delivery teams to demonstrate and validate the Outsight products in customer ... stakeholders
Fluent in English (French is a plus)
Willing and able to travel for on‑site deployments and customer ... practical experience
Minimum 3 years in a similar role, demonstrating effective project execution, customer‑centric
EDI Customer Business Solutions
- American President Lines
- paris
- April 25
Complete the SOP part related to Business Solutions and handover to Operations (BPS, Customer service ... Be the first point of contact when no CBS yet allocated to a customer. ... The candidate acts as the main customer point of contact for business escalations. ... Alert and manage escalation in case of risk (delay, quality, cost) for customer project. ... Configure standard report or create customer reports when required: Tracker for flow monitoring, KPI,
Director, Customer Marketing
- Ivalua
- massy
- April 25
Customer Advocacy & Content Strategy
Build Champions: Spearhead customer advocacy initiatives aligned ... DIRECTOR, CUSTOMER MARKETING
This candidate can reside in the following office locations to fill this ... Soft Skills
Passion: A passion for elevating the customer experience at every touchpoint. ... In this role, you will drive the overall customer marketing strategy—from onboarding and retention to ... Working closely with Product Marketing, R&D, Sales, and Customer Success organizations, you will drive
Senior Customer Data Science - Solutions / Experimentation
- Datadog
- paris
- April 25
As a Customer Data Scientist at Datadog, you will partner directly with customers to help them design ... Working cross‑functionally with Sales, Product, and Engineering, you’ll play a key role in both customer ... This role is ideal for someone with deep experience in applied experimentation who thrives in customer-facing ... design and interpretation across product, marketing, pricing, and AI‑driven use cases
Enable long‑term customer ... into product improvements and roadmap input
Partner with Sales and Solutions teams to navigate complex customer
Customer Success Manager (H/F)
- Rise Up
- paris
- April 25
in the configuration of the productBe the interface between the customer and our technical project managers ... Up with the IS of the customersBe the customer's ambassador within Rise UpEnsure proper reporting of customer ... expectations and timelineFollow his customers in the deployment phaseCarry out product trainingHelp the customer ... developments related to the Rise Up platformQualificationsIn depth knowledge of product (features, sales…)Customer
Head of Customer Experience
- Ankorstore
- lille
- April 25
Main Responsibilities
Run the CX operations:
Lead, coach, and develop a team of ~20 Customer Service ... Experience, Operations, or Service Delivery environment, managing multi‑level teams. ... Lead AI‑first initiatives: maximise contact deflection through automation and self‑service with the north ... Key Performance Indicators
CES (Customer Effort Score) / CSAT (Customer Satisfaction Score)
Contact ... Be the voice of the customer at Ankorstore:
Represent the customer perspective at the ELT level, bringing
Chief Services Officer F/H
- Serac
- La Ferté-Bernard
- May 2
offerings • Actively contribute to AI integration projects with a service-centric lens • Enhance customer ... improvement plans Champion the Customer • Embed customer value concepts into daily operational actions ... • Build and lead customer education and training programs • Maintain proximity with global customers ... leading the evolution from product-centric services to high-value operational solutions that power customer ... development, and cross-functional alignment • Hold functional authority over Regional / Subsidiary Customer




























































