4896 customer service English-speaking jobs in France

  • ASSA ABLOY Global Solutions
  • paris
  • June 1
success processes and methodologiesPassion for service and customer centricityProficient in MS Office ... accountsDriving customer loyalty and advocacy, secure customer referencesEnsuring accurate and comprehensive ... LinkSelect how often (in days) to receive an alert: Create AlertAn Amazing Career Opportunity fora Customer ... and maintaining ongoing customer relationships, implementing success programs, contributing to sales ... Job ID: 40874The role of Customer Success Manager will include a broad range of tasks such as developing
  • ALICE Technologies Inc.
  • paris
  • June 1
This is a high-profile role that is critical to the growth of our customer base and company. ... As a Customer Success Manager you will develop a unique industry expertise as you work alongside our ... the world such as bridges, roadways, tunnels, solar farms, and high rise buildings.Role OverviewAs a Customer ... success.Identify and manage upsell and expansion opportunities based for ALICE within your assigned customer ... flexing the mental muscle to define a new product category and have the experience to be an early-stage customer
  • Ridecell
  • paris
  • June 1
fleet space, from early days running ridesharing, to powering the carsharing platforms for mobility service ... Good understanding of the fleet management, leasing, logistics, or mobility as a service industries. ... Ridecell’s Customer Success Manager is a true customer advocate - growing customer relationships from ... They are able to identify, rationalize and communicate customer needs and problems. ... Ridecell AI for Automotive Leasing and Mobility Customer Success Manager / Sr Manager €36K - €50K EUR
  • Whoz
  • paris
  • June 1
school or an engineering school.Strong knowledge of SaaS products.Deep understanding of Professional Service ... Your roleAs a Senior Customer Success Manager at Whoz in the dedicated Customer Success team, part of ... the Customer Success & Delivery Circle, you will play a key role in ensuring the satisfaction and success ... collaborative and dynamic environment.ResponsibilitiesProcess Optimization: Standardize and improve Customer ... the CS strategy definitionRequired Qualifications and SkillsA minimum of 4 years of experience in a Customer
  • Mangopay
  • paris
  • June 1
funds, splits money between the various parties in the funds flow, and ultimately manages the payout to service ... As we enter a new stage of growth, we are looking for an experienced Customer Success Manager to own ... experience Who You Are Required 5+ years of experience in Customer Success, Account Management or ... product direction, and collaborating with stakeholders across the business to ensure customer insights ... You will play a key role in representing the voice of the customer internally—sharing feedback, influencing
  • Kyriba
  • paris
  • June 1
to ensure business outcomes are being met through consumption of their purchased solutions & success service ... and grow broad and deep relationships within each customer account, driving a successful customer lifecycle ... You are a Customer Success professional who consults with customers to uncover and help achieve their ... Previous Customer Success background preferred especially in managing a book of business with strategic ... opportunities at customer to grow Kyriba footprint through expansion of services Establish, maintain
  • Mangopay UK Limited
  • paris
  • June 1
funds, splits money between the various parties in the funds flow, and ultimately manages the payout to service ... As we enter a new stage of growth, we are looking for an experienced Customer Success Manager to own ... product direction, and collaborating with stakeholders across the business to ensure customer insights ... experience Who You Are: Required: 5+ years of experience in Customer Success, Account Management or ... You will play a key role in representing the voice of the customer internally—sharing feedback, influencing
  • Datadog
  • paris
  • June 1
As a Customer Data Scientist at Datadog, you will partner directly with customers to help them design ... Working cross‑functionally with Sales, Product, and Engineering, you’ll play a key role in both customer ... This role is ideal for someone with deep experience in applied experimentation who thrives in customer-facing ... design and interpretation across product, marketing, pricing, and AI‑driven use cases Enable long‑term customer ... into product improvements and roadmap input Partner with Sales and Solutions teams to navigate complex customer
  • Audensiel
  • strasbourg
  • June 1
Ensure compliance with contractual obligations.Motivate the teams around the service to render to our ... Service Team Leader in the consolidation of the team schedules.Implement and ensure the proper application ... the applicable penalties.Minimum Requirements:A bachelor’s degree in computer science, science, or customer ... monitoring of systems already deployed.Work closely with the Insurance Manager, Technical Coordinator, and Customer ... relationship with clients to achieve ongoing client satisfaction.Monitor actions to be implemented following customer
  • DataDome
  • paris
  • June 1
Senior Customer Success Manager EMEA, you will : Act as the primary business owner of the customer relationship ... Customer Success Manager, you’ll partner with the world’s largest enterprises to drive measurable impact ... /or SaaS environments is a plus Strong business acumen with the ability to connect customer goals to ... Driving measurable customer outcomes such as increased product adoption, demonstrable ROI, and strong ... It would be great if... 5+ years in a Customer Success Management role Experience in cybersecurity and
  • Nosto
  • paris
  • June 1
persuasive writing, and presenting Ability to challenge clients' assumptions while maintaining absolute service-mindedness ... Joining us as a Senior Customer Success Manager means helping retailers harness autonomous AI to deliver ... As a Senior Customer Success Manager, you will liaise with Sales, Partnerships, Regional Marketing and ... and internal processes Create customer heroes & advocates, and work proactively with marketing to tell ... their story Requirements - what we expect from you: 3-5 years of experience in a customer experience
  • Ankorstore
  • lille
  • June 1
Main Responsibilities Run the CX operations: Lead, coach, and develop a team of ~20 Customer Service ... Experience, Operations, or Service Delivery environment, managing multi‑level teams. ... Lead AI‑first initiatives: maximise contact deflection through automation and self‑service with the north ... Key Performance Indicators CES (Customer Effort Score) / CSAT (Customer Satisfaction Score) Contact ... Be the voice of the customer at Ankorstore: Represent the customer perspective at the ELT level, bringing
  • Betclic Group
  • bordeaux
  • June 1
Service, etc.) ... ENTER THE GAME As part of the creation of the Customer Intelligence & Trust department, you will play ... knowledge framework, consolidating insights from multiple sources (Data, CRM, UX Research, Customer ... Your mission is to deliver decisive customer and competitive insights that guide product, marketing and ... Drive customer-centric decision-making culture across the organization (“Be the Player” mindset) Present
  • Ram Pro Construction
  • France
  • May 30
for a proactive and customer-focused Customer Success Manager to help our clients achieve success with ... We're Hiring: Customer Success Manager Remote (France) Full-Time Level: Junior / Mid-Level We're looking ... This role is ideal for someone who enjoys building long-term relationships, solving customer challenges ... goals and needs • Monitor customer health metrics and proactively reduce churn risk • Provide training ... clients and ensure smooth adoption of products/services • Build strong relationships to understand customer
  • Kong
  • paris
  • May 27
Manage customer accounts with Kong’s customer maturity model framework. ... About The Role As a member of the Customer Success team, you will act as a champion for Kong customers ... In this role, you will have the opportunity to interface with everyone in the customer environment, from ... Effectively manage the tracking and resolution of customer escalations on behalf of products and services ... attention to detail and delivering results across multiple initiatives, such as driving expansion, customer
  • Malt
  • paris
  • May 27
Explore your future career As part of the Operations Division, you will join the Customer Onboarding ... About you Experience: You have a background in Customer Experience Management, Operations, or Account
  • CEVA Logistics
  • courbevoie
  • May 26
YOUR ROLEThe Customer Experience specialist within the Customer Excellence team will support the Customer ... The Customer Experience specialist will also have a PMO scope to support the Customer Excellence team.WHAT ... This role involves managing feedback systems, monitoring customer sentiment, escalating critical cases ... relationship management (CRM) tools in coordinating and monitoring customer experienceCSat reporting ... of importance the main areas of accountability of the role :CSat / task workflow monitoringUtilize customer
  • Maki People
  • paris
  • May 25
Degree About the Customer Success Account Management Team The Customer Success Account Manager (CSAM ... Customer Success Intern — MakiPeople Internship (6 months) · Paris · Hybrid · €1,400/month · Master's ... Your Mission You will work directly with the CSAM team, gaining experience in the full customer success
  • Hard Yaka
  • paris
  • May 21
Coordinate Customer Escalations with Structure and Calm A small number of customer issues will require ... Customer Success, Support, or Implementation. ... to drive revenue, resolve issues faster, and scale customer-facing teams. ... Aircall is a unicorn, AI-powered customer communications platform used by 22,000+ companies worldwide ... Proficient with CRMs, onboarding tools, customer success platforms, and webinar tools.
  • Airbus
  • toulouse
  • May 20
Highly customerservice minded. Ability to cope with a highly demanding environment. ... Transfer in‑service experience and maintenance activities to management, other divisions of Customer ... Understanding of customer needs and operational context. ... Engineer (f/m) to join Airbus Customer Services based in Toulouse, France. ... Experience in Customer Services, preferably in the civil aeronautical field.
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