4768 customer service English-speaking jobs in France

  • Barrington James Limited
  • paris
  • April 25
Customer‑Centric Approach: Passion for delivering exceptional customer experiences and ensuring customer ... Job Title: Customer Success Lead– Biotech Solutions As a Customer Success Lead, you’ll be the key driver ... of customer satisfaction and retention. ... Role Overview We are seeking a Customer Success Lead to oversee customer relationships and ensure the ... Customer Advocacy: Serve as the voice of the customer internally, ensuring their needs and feedback are
  • Ridecell
  • bordeaux
  • April 25
experience Excellent customer service skills – the ability to be empathetic, accurate, compassionate ... customer liaison/point of contact Advocate for customer and product needs across teams Triage, investigate ... Job Overview As the Customer Support Technical Specialist, you are the primary point of contact when ... You will collaborate with other Support, Engineering, Product, and Customer Success team members. ... You will guide the customer through our defined resolution and escalation processes as well as advocate
  • Payflows
  • paris
  • April 25
This isn’t a customer support job.It’s a launchpad for the next generation of Customer Success leaders ... Develop the skills to progress into a full Customer Success Manager role. ... Excellent communication and presentation skills — confident in customer‑facing interactions. ... As a Customer Success Specialist, you’ll support strategic accounts, strengthen relationships, and help ... A fast learner with a passion for building strong relationships and understanding customer needs.
  • Beyond Hosting
  • nantes
  • April 25
Experience with B2B & Support Software: You should understand how SaaS (Software as a Service) products ... Outside France: If you live outside of France, the position will be under a full‑time freelance service ... Experience in Customer Support via Live Chat: You should be comfortable handling multiple customer conversations ... The Role We’re looking for a Technical Customer Support Specialist to join our team! ... You’ll assist with inquiries, troubleshoot issues, and ensure a smooth customer experience.
  • Fabriq
  • paris
  • April 25
# Customer Marketing Manager (Europe)* Paris* Full-Time## Job DescriptionAs **Customer Marketing Manager ... Success* More expansion pipeline and expansion wins influenced by customer campaigns* A reliable customer ... (Europe)**, you will own and scale customer marketing programs that drive **retention, expansion, and ... of **Marketing, Customer Success, Sales, and Product**, focused on ensuring customers:* Reach value ... advocacy** across Fabriq’s European customer base.This is a strategic and hands-on role at the intersection
  • Ezus
  • paris
  • April 25
a Customer Success Lead, you will own the post-onboarding customer experience, from adoption to retention ... mission is to empower travel agencies to thrive in the digital era As we grow, we are looking for a Customer ... Success Lead to strengthen our operations, drive customer value, and build a high-performing CS team.As ... and performance-driven culture⚙️ 20% – Structuring and scaling CS operationsBuild and improve Customer ... health (usage, adoption, renewals, upsell opportunities)Lead complex situations and escalationsDrive customer
  • ASSA ABLOY Global Solutions
  • paris
  • April 25
success processes and methodologiesPassion for service and customer centricityProficient in MS Office ... accountsDriving customer loyalty and advocacy, secure customer referencesEnsuring accurate and comprehensive ... LinkSelect how often (in days) to receive an alert: Create AlertAn Amazing Career Opportunity fora Customer ... and maintaining ongoing customer relationships, implementing success programs, contributing to sales ... Job ID: 40874The role of Customer Success Manager will include a broad range of tasks such as developing
  • Outsight
  • paris
  • April 25
Your Responsibilities Define & Plan Define the customer acceptance test strategy after delivery: scope ... coverage and efficiency What Makes The Role Important You are the go‑to person for all aspects of customer ... are the link between Product and delivery teams to demonstrate and validate the Outsight products in customer ... stakeholders Fluent in English (French is a plus) Willing and able to travel for on‑site deployments and customer ... practical experience Minimum 3 years in a similar role, demonstrating effective project execution, customer‑centric
  • American President Lines
  • paris
  • April 25
Complete the SOP part related to Business Solutions and handover to Operations (BPS, Customer service ... Be the first point of contact when no CBS yet allocated to a customer. ... The candidate acts as the main customer point of contact for business escalations. ... Alert and manage escalation in case of risk (delay, quality, cost) for customer project. ... Configure standard report or create customer reports when required: Tracker for flow monitoring, KPI,
  • Ridecell
  • paris
  • April 25
fleet space, from early days running ridesharing, to powering the carsharing platforms for mobility service ... Good understanding of the fleet management, leasing, logistics, or mobility as a service industries. ... Ridecell’s Customer Success Manager is a true customer advocate - growing customer relationships from ... They are able to identify, rationalize and communicate customer needs and problems. ... Ridecell AI for Automotive Leasing and Mobility Customer Success Manager / Sr Manager €36K - €50K EUR
  • Datadog
  • paris
  • April 25
As a Customer Data Scientist at Datadog, you will partner directly with customers to help them design ... Working cross‑functionally with Sales, Product, and Engineering, you’ll play a key role in both customer ... This role is ideal for someone with deep experience in applied experimentation who thrives in customer-facing ... design and interpretation across product, marketing, pricing, and AI‑driven use cases Enable long‑term customer ... into product improvements and roadmap input Partner with Sales and Solutions teams to navigate complex customer
  • DataDome
  • paris
  • April 25
Senior Customer Success Manager EMEA, you will : Act as the primary business owner of the customer relationship ... Customer Success Manager, you’ll partner with the world’s largest enterprises to drive measurable impact ... /or SaaS environments is a plus Strong business acumen with the ability to connect customer goals to ... Driving measurable customer outcomes such as increased product adoption, demonstrable ROI, and strong ... It would be great if... 5+ years in a Customer Success Management role Experience in cybersecurity and
  • Audensiel
  • strasbourg
  • April 25
Ensure compliance with contractual obligations.Motivate the teams around the service to render to our ... Service Team Leader in the consolidation of the team schedules.Implement and ensure the proper application ... the applicable penalties.Minimum Requirements:A bachelor’s degree in computer science, science, or customer ... monitoring of systems already deployed.Work closely with the Insurance Manager, Technical Coordinator, and Customer ... relationship with clients to achieve ongoing client satisfaction.Monitor actions to be implemented following customer
  • Ankorstore
  • lille
  • April 25
Main Responsibilities Run the CX operations: Lead, coach, and develop a team of ~20 Customer Service ... Experience, Operations, or Service Delivery environment, managing multi‑level teams. ... Lead AI‑first initiatives: maximise contact deflection through automation and self‑service with the north ... Key Performance Indicators CES (Customer Effort Score) / CSAT (Customer Satisfaction Score) Contact ... Be the voice of the customer at Ankorstore: Represent the customer perspective at the ELT level, bringing
  • CXG
  • Menton
  • May 7
Observe carefully - check the ambiance, service quality, and overall customer experience. 4. ... Current customer of premium and luxury brands. ... Observant and passionate about customer experience. ... the Role: As a luxury brand evaluator, you will step into the world of luxury to discreetly assess customer ... 12 global offices and almost two decades of CX retail expertise, we’re committed to redefining the customer
  • CXG
  • Éragny
  • May 7
Observe carefully - check the ambiance, service quality, and overall customer experience. 4. ... Current customer of premium and luxury brands. ... Observant and passionate about customer experience. ... the Role: As a luxury brand evaluator, you will step into the world of luxury to discreetly assess customer ... 12 global offices and almost two decades of CX retail expertise, we’re committed to redefining the customer
  • CXG
  • Vineuil-Saint-Firmin
  • May 7
Observe carefully - check the ambiance, service quality, and overall customer experience. 4. ... Current customer of premium and luxury brands. ... Observant and passionate about customer experience. ... the Role: As a luxury brand evaluator, you will step into the world of luxury to discreetly assess customer ... 12 global offices and almost two decades of CX retail expertise, we’re committed to redefining the customer
  • CXG
  • Rueil-Malmaison
  • May 7
Observe carefully - check the ambiance, service quality, and overall customer experience. 4. ... Current customer of premium and luxury brands. ... Observant and passionate about customer experience. ... the Role: As a luxury brand evaluator, you will step into the world of luxury to discreetly assess customer ... 12 global offices and almost two decades of CX retail expertise, we’re committed to redefining the customer
  • CXG
  • Saint-Malo
  • May 7
Observe carefully - check the ambiance, service quality, and overall customer experience. 4. ... Current customer of premium and luxury brands. ... Observant and passionate about customer experience. ... the Role: As a luxury brand evaluator, you will step into the world of luxury to discreetly assess customer ... 12 global offices and almost two decades of CX retail expertise, we’re committed to redefining the customer
  • CXG
  • Villiers-en-Bière
  • May 7
Observe carefully - check the ambiance, service quality, and overall customer experience. 4. ... Current customer of premium and luxury brands. ... Observant and passionate about customer experience. ... the Role: As a luxury brand evaluator, you will step into the world of luxury to discreetly assess customer ... 12 global offices and almost two decades of CX retail expertise, we’re committed to redefining the customer
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