4469 customer service English-speaking jobs in France

  • Mangopay UK Limited
  • paris
  • April 30
funds, splits money between the various parties in the funds flow, and ultimately manages the payout to service ... As we enter a new stage of growth, we are looking for an experienced Customer Success Manager to own ... product direction, and collaborating with stakeholders across the business to ensure customer insights ... experience Who You Are: Required: 5+ years of experience in Customer Success, Account Management or ... You will play a key role in representing the voice of the customer internally—sharing feedback, influencing
  • GetLago Corp.
  • paris
  • April 30
, customer success, or similar). ... Overview This role is the entry point into Lago’s customer support track. ... As a Customer Support Engineer, you are the first voice our customers hear. ... Motivated by contributing to both the customer experience and the systems that power it. ... Requirements 2+ years of experience in a customer-facing role (support, technical support, implementation
  • Jobs for Humanity
  • paris
  • April 29
service abilitiesExcellent communication and presentation skillsAbility to multi-task, prioritize, and ... Onepilot makes Customer Care and Prospection Outsourcing simple and flexible. ... E-merchants use Onepilot in the most flexible way to handle all or part of their customer support and ... )You’re available at least 20h/weekAllow 15 minutes to fill your applicationQualificationsExcellent customer
  • STATION F
  • paris
  • April 28
SuccessMore expansion pipeline and expansion wins influenced by customer campaignsA reliable customer ... is a strategic and hands-on role at the intersection of Marketing, Customer Success, Sales, and Product ... Success to improve engagement, health, renewals readiness, and customer outcomes.Product adoption & ... sur les données terrain.Job DescriptionCustomer Marketing Manager (Europe), you will own and scale customer ... )Synthesize insights from NPS, QBR notes, support tickets, product usage, and customer calls.Identify
  • Scaleway
  • paris
  • April 26
Analyze customer feedback and help improve customer data quality. ... with clients and improve customer processes. ... Support the team in using CSM tools and dashboards for customer monitoring. ... Interested and engaged in understanding customer needs. Good listening skills. ... Strong interest in customer relationship management and the tech/cloud ecosystem.
  • American President Lines
  • paris
  • April 26
Complete the SOP part related to Business Solutions and handover to Operations (BPS, Customer service ... Be the first point of contact when no CBS yet allocated to a customer. ... The candidate acts as the main customer point of contact for business escalations. ... Alert and manage escalation in case of risk (delay, quality, cost) for customer project. ... Configure standard report or create customer reports when required: Tracker for flow monitoring, KPI,
  • Hard Yaka
  • paris
  • April 26
The result—companies grow revenue, deliver faster resolutions, and scale service. ... Coordinate Customer Escalations with Structure and Calm: A small number of customer issues will require ... Customer Success, Support, or Implementation. ... Aircall is a unicorn AI-powered customer communications platform used by 22,000+ companies worldwide ... Proficient with CRMs, onboarding tools, customer success platforms, and webinar tools.
  • Ridecell
  • paris
  • April 25
fleet space, from early days running ridesharing, to powering the carsharing platforms for mobility service ... Good understanding of the fleet management, leasing, logistics, or mobility as a service industries. ... Ridecell’s Customer Success Manager is a true customer advocate - growing customer relationships from ... They are able to identify, rationalize and communicate customer needs and problems. ... Ridecell AI for Automotive Leasing and Mobility Customer Success Manager / Sr Manager €36K - €50K EUR
  • Ridecell
  • bordeaux
  • April 23
experience Excellent customer service skills – the ability to be empathetic, accurate, compassionate ... customer liaison/point of contact Advocate for customer and product needs across teams Triage, investigate ... Job Overview As the Customer Support Technical Specialist, you are the primary point of contact when ... You will collaborate with other Support, Engineering, Product, and Customer Success team members. ... You will guide the customer through our defined resolution and escalation processes as well as advocate
  • ASSA ABLOY Global Solutions
  • paris
  • April 22
success processes and methodologiesPassion for service and customer centricityProficient in MS Office ... accountsDriving customer loyalty and advocacy, secure customer referencesEnsuring accurate and comprehensive ... LinkSelect how often (in days) to receive an alert: Create AlertAn Amazing Career Opportunity fora Customer ... and maintaining ongoing customer relationships, implementing success programs, contributing to sales ... Job ID: 40874The role of Customer Success Manager will include a broad range of tasks such as developing
  • BBright SAS
  • rennes
  • April 22
Customer Success Manager – North America (based in Rennes, France)About BBrightBBright develops high-performance ... As we expand our footprint in the North-American region, we are looking to hire a Customer Success Manager ... base.Strong interpersonal and communication skills, customer-oriented, with demonstrated ability to ... Success after contract signature; support customer onboarding, training and integration phases.Proactively ... customers in North America, from onboarding to long-term support and success.Build and maintain strong customer
  • Audensiel
  • strasbourg
  • April 22
Ensure compliance with contractual obligations.Motivate the teams around the service to render to our ... Service Team Leader in the consolidation of the team schedules.Implement and ensure the proper application ... the applicable penalties.Minimum Requirements:A bachelor’s degree in computer science, science, or customer ... monitoring of systems already deployed.Work closely with the Insurance Manager, Technical Coordinator, and Customer ... relationship with clients to achieve ongoing client satisfaction.Monitor actions to be implemented following customer
  • DataDome
  • paris
  • April 20
Senior Customer Success Manager EMEA, you will : Act as the primary business owner of the customer relationship ... Customer Success Manager, you’ll partner with the world’s largest enterprises to drive measurable impact ... /or SaaS environments is a plus Strong business acumen with the ability to connect customer goals to ... Driving measurable customer outcomes such as increased product adoption, demonstrable ROI, and strong ... It would be great if... 5+ years in a Customer Success Management role Experience in cybersecurity and
  • Datadog
  • paris
  • April 19
As a Customer Data Scientist at Datadog, you will partner directly with customers to help them design ... Working cross‑functionally with Sales, Product, and Engineering, you’ll play a key role in both customer ... This role is ideal for someone with deep experience in applied experimentation who thrives in customer-facing ... design and interpretation across product, marketing, pricing, and AI‑driven use cases Enable long‑term customer ... into product improvements and roadmap input Partner with Sales and Solutions teams to navigate complex customer
  • Faurecia
  • bavans
  • April 19
Our activity is looking for a CBU (Customer Business Unit) OES & Program Controller Apprentice based
  • Forterro │ FR
  • caen
  • April 16
You are responsible for customer satisfaction and ensure that requests are handled efficiently and service ... You analyze the requests submitted by phone or email and develop solutions tailored to customer needs ... Responsibilities Customer support You serve as first point of contact for all issues related to our ... windows & doors software packages You respond to customer queries via email, Zendesk or phone in a professional
  • Onepilot
  • paris
  • April 14
service operation. ... managing multiple stakeholders and high-expectation clients* Strong ability to monitor and improve service ... improvement projects (process, tooling, workflows) + Contribute to the evolution of Onepilot’s payroll service ... # Payroll Customer Care Account Manager## Onepilot is hiring! ... Care Account Manager to join our team.As a Payroll Customer Care Account Manager, you will be the go-to
  • Beyond Hosting
  • nantes
  • April 8
Experience with B2B & Support Software: You should understand how SaaS (Software as a Service) products ... Outside France: If you live outside of France, the position will be under a full‑time freelance service ... Experience in Customer Support via Live Chat: You should be comfortable handling multiple customer conversations ... The Role We’re looking for a Technical Customer Support Specialist to join our team! ... You’ll assist with inquiries, troubleshoot issues, and ensure a smooth customer experience.
  • AWS EMEA SARL (France Branch)
  • courbevoie
  • April 8
Overview Elevate Customer Success with innovative Cloud TechnologyWe're seeking an innovative Customer ... You'll be a strategic partner who empowers businesses to revolutionize their customer engagement, driving ... business objectives Design and deliver technical workshops that accelerate technology adoption and customer ... health dashboards and address potential adoption barriers Gather and communicate critical customer insights ... Expect to craft compelling narratives that demonstrate how AWS Amazon Connect can fundamentally reshape customer
  • Mosaec
  • nantes
  • April 6
Experience with B2B & Support Software: You should understand how SaaS (Software as a Service) products ... Outside France: If you live outside of France, the position will be under a full time freelance service ... Experience in Customer Support via Live Chat: You should be comfortable handling multiple customer conversations ... Headquarters: Nantes, France URL: https://crisp.chat The Role We’re looking for a Technical Customer ... You’ll assist with inquiries, troubleshoot issues, and ensure a smooth customer experience.
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