4396 customer service English-speaking jobs in France

one of Python, JS/TS, or Go fluently enough to follow a stack trace, scan an SDK file, and point a customer ... support function as we scale: runbooks, on‑call rotation, escalation paths, SLAs, internal triage, customer-facing

Professional experience: 2+ years of experience in customer service, with a strong understanding of customer ... support operations and service excellence. ... Continuously test and refine how AI handles customer requests. ... and help define what excellent Customer Care looks like at scale. ... Based in Bordeaux, you will lead the Customer Care team as Pony scales across Europe, playing a central

As our Partner Program Director, you'll take ownership of creating a best-in-class Partner Program / Customer ... stakeholders across Sales, Marketing, and Product, you will:Design & implement a structured Partner/ Customer ... SaaS, within the accounting tech spaceProven track record of building and launching partner programs / customer

a Customer Success Lead, you will own the post-onboarding customer experience, from adoption to retention ... mission is to empower travel agencies to thrive in the digital era As we grow, we are looking for a Customer ... Success Lead to strengthen our operations, drive customer value, and build a high-performing CS team.As ... and performance-driven culture⚙️ 20% – Structuring and scaling CS operationsBuild and improve Customer ... health (usage, adoption, renewals, upsell opportunities)Lead complex situations and escalationsDrive customer

The role requires 8+ years of experience in customer operations, customer experience, support leadership ... Make Customer Experience data‑native This role is deeply data‑driven. ... About the role We’re hiring our first Head of Customer Experience, a senior, hands‑on operator who will ... As a Head of Customer Experience, you will be in charge in three operational verticals, defined below ... Once you’ve proven the impact of Customer Experience as a strategic lever, on retention, fraud, NPS,

Role SummaryBecome the driving force behind our omnichannel strategy and the guardian of customer satisfaction ... the CX product roadmap in close collaboration with business units.Design & User Stories: Translate customer ... continuously iterate and improve the product.Technical SkillsCustomer Relations: Understanding of digital customer

value realization and ensure business outcomes through consumption of purchased solutions and success service ... businesses optimise liquidity performance across the enterprise.About the RoleWe are looking for a Customer ... needs across different markets.Develop and document advanced, cross‑functional account strategies in Customer ... practices and cultural preferences.Establish success metrics, annual goals and key objectives with the customer ... outcomes.Qualifications & Experience5+ years of experience in Customer Engagement/Success, Account Management

You will join the Customer Success team. ... Deeply understand customer organizations, map stakeholders and decision-makers, and proactively surface ... Prepare and lead strategic customer engagements (Kick-offs, Business Reviews, Success Plans), explicitly ... Capture customer feedback and expansion signals, share them internally, and translate them into concrete

About The Role Customer Engineers (CEs) are the technical drivers of customer success at Aircall. ... Why This Role Matters Customer Engineers sit at the center of Aircall’s customer experience. ... Customer Orientation Highly empathetic and outcome‑focused – measures success by customer value, not ... Experience & Background 4–8 years or more in a customer‑facing technical role (Customer Engineer, Technical ... to drive revenue, resolve issues faster, and scale customer‑facing teams.

Customer Orientation: Ability to translate customer needs into clear technical actions and solutions. ... Propose and implement materials according to OEM and customer specifications. ... Provide all necessary technical support to target non-event launch material deployment at customer. ... He/She ensures technical alignment, drives customer satisfaction, and supports the deployment of compound ... Support Market Development Act as the technical ambassador of Materi’Act at the customer and represent

lines are provided in accordance to Service Level Agreements (SLAs) Responsibility for ensuring effective ... risk Building and maintaining strong relationships with operational peers to oversee and ensure all service ... Task description:         Coordination of the day to day delivery of all live service elements in accordance ... when required, including detailed incident reporting Ensuring quality is maintained throughout the service ... as usual model Assist in coordinating Problem and Release management activities to ensure effective service

We design, manufacture, install, and service wind turbines across the globe. ... We design, manufacture, install, and service wind turbines across the globe.

This role involves a dual focus on SAP Platform Service Delivery and Service Transition Management, supporting ... to ensure seamless operational continuity Drive collaboration with external managed service providers ... Delivery Managers and the rationale for staffing levels Design and lead the service transition strategy ... managed services Lead the definition of a new team organization, including roles for Tech Leads and Service ... within Kanban, continuous backlog, or recurring-task environments Extensive experience in SAP Platform Service

Engineer will be responsible for driving customer satisfaction through service excellence. ... Provide system maintenance and troubleshooting training to customer biomedical engineering departments ... Prior experience in medical electronics service or related field service is required (medical devices ... Document field service interventions per QA system requirements. ... We’re recruiting for a Junior Field Service Engineer in France to be responsible for the installation

service quality through an Integrated Facility Management (IFM).Coordinate all our conference center ... for all.Manage service providers across the portfolio, identifying synergies to ensure efficiency and ... enhance the workplace experience and apply our Hospitality guidelines respecting a seamless and elevated service ... industry, hospitality or luxury retail is mandatory.Experience5 to 8 years of experience in Hotel or service

Engineer will be responsible for driving customer satisfaction through service excellence.Key Responsibilities ... in-house training courses and congresses* Provide system maintenance and troubleshooting training to customer ... ## Junior Field Service Engineer- Vascular- Nantes or Tours H/FApplylocations: France > Rungis : Miami ... Working closely with the central dispatch team as well as sales/clinical colleagues, the Field Service ... or related field service is required (medical devices/software based medical systems would be advantageous

Engineer will be responsible for driving customer satisfaction through service excellence.Key Responsibilities ... in-house training courses and congresses* Provide system maintenance and troubleshooting training to customer ... ## Junior Field Service Engineer- Vascular- Nantes or Tours H/FApplylocations: France > Rungis : Miami ... Working closely with the central dispatch team as well as sales/clinical colleagues, the Field Service ... or related field service is required (medical devices/software based medical systems would be advantageous

Context Within Customer Experience & Commercial Transformation (CXCT), our ambition is to elevate customer ... To succeed sustainably, we must manage data risks while staying customer‑centric.

Track record of conference talks, customer keynotes, or executive briefings. ... work on stage: keynotes at Fortinet events and partner conferences, technical blogs, recorded demos, customer ... Senior Consulting Systems Engineer – NOC/SOC, SIEM/SOAR (MSSP & Service Provider) EMEA Location: EMEA ... (remote) · Travel: up to 20% · Team: CSE Solutions EMEA – SP/MSSP About the role EMEA Service Providers ... and MSSPs need to turn security operations into a profitable, productized service line not just another

Track record of conference talks, customer keynotes, or executive briefings. ... work on stage: keynotes at Fortinet events and partner conferences, technical blogs, recorded demos, customer ... Senior Consulting Systems Engineer – NOC/SOC, SIEM/SOAR (MSSP & Service Provider) EMEA Location: EMEA ... (remote) · Travel: up to 20% · Team: CSE Solutions EMEA – SP/MSSP About the role EMEA Service Providers ... and MSSPs need to turn security operations into a profitable, productized service line not just another