2012 customer service English-speaking jobs in France

Familiarity with other IT service management tools and methodologies. ... Preferred Qualifications: Experience in ITIL frameworks or IT service management processes. ... Minimum of 2 years of technical support experience, ideally within a software or IT service environment ... Customer-oriented mindset with a dedication to exceeding client expectations. ... Contribute to process improvement initiatives that enhance customer support experiences.

Strong negotiation, conflict resolution and customer service skills. ... Work closely with the customer service analyst to understand program financials. ... Manage work authorizations and work closely with the field service network. ... Manage customer complaints and disputes. ... Ensure internal and customer reserve transactions and balances are accurate. 

Customer Support & Service: Provide high-level support to resolve complex customer inquiries and issues ... service, and strategic partnerships. ... Collaborate with After-Sales teams to address any post-sales issues and ensure smooth service delivery ... Achieve results and dedication to delivering exceptional customer experiences. ... Demonstrated success in managing customer relationships in a fast-paced environment.

management and customer service processes. ... management, customer service, automation, and user experience, clearly defining the value of ServiceNow ... ServiceNow Knowledge: Familiarity with ServiceNow, especially in Customer Service Management (CSM) or ... Field Service Management (FSM), or IT Service Management (ITSM), is a plus. ... practices for common challenges and use cases, map these to ServiceNow Industry Solutions, and help the customer

service solutions Maintain high customer satisfaction, retention, and account growth Cross-Functional ... Collaboration Partner with operations and technical leadership to ensure service feasibility, pricing ... partnerships Business Development & Market Growth Identify and pursue new market opportunities across TIC service ... independence, and ethical requirements of the TIC industry Provide leadership with insights on pricing, service ... Business Development Director is responsible for driving revenue growth, market expansion, and strategic customer

Develop and implement service delivery plans. ... Analyze data to improve service efficiency. ... The Role: The Planner – Group Managed Services will be responsible for coordinating and optimizing service ... Team Structure: You will work closely with project managers, service delivery teams, and senior management

to drive revenue, resolve issues faster, and scale customer-facing teams. ... Aircall is a unicorn, AI-powered customer communications platform used by 22,000+ companies worldwide ... Were redefining customer communications by bringing voice, SMS, WhatsApp, and AI together into one seamless ... execution-focused, with visible impact, fast decisions, and real growth.How we work at Aircall: Were customer-obsessed

to drive revenue, resolve issues faster, and scale customer-facing teams. ... Aircall is a unicorn, AI-powered customer communications platform used by 22,000+ companies worldwide ... Were redefining customer communications by bringing voice, SMS, WhatsApp, and AI together into one seamless ... execution-focused, with visible impact, fast decisions, and real growth.How we work at Aircall: Were customer-obsessed

to drive revenue, resolve issues faster, and scale customer-facing teams. ... Aircall is a unicorn, AI-powered customer communications platform used by 22,000+ companies worldwide ... Were redefining customer communications by bringing voice, SMS, WhatsApp, and AI together into one seamless ... execution-focused, with visible impact, fast decisions, and real growth.How we work at Aircall: Were customer-obsessed

to drive revenue, resolve issues faster, and scale customer-facing teams. ... Aircall is a unicorn, AI-powered customer communications platform used by 22,000+ companies worldwide ... Were redefining customer communications by bringing voice, SMS, WhatsApp, and AI together into one seamless ... responsible for the design, development, deployment, and operation of business-critical features that add customer ... execution-focused, with visible impact, fast decisions, and real growth.How we work at Aircall: Were customer-obsessed

to drive revenue, resolve issues faster, and scale customer-facing teams. ... Aircall is a unicorn, AI-powered customer communications platform used by 22,000+ companies worldwide ... Were redefining customer communications by bringing voice, SMS, WhatsApp, and AI together into one seamless ... execution-focused, with visible impact, fast decisions, and real growth.How we work at Aircall: Were customer-obsessed

to drive revenue, resolve issues faster, and scale customer-facing teams. ... Aircall is a unicorn, AI-powered customer communications platform used by 22,000+ companies worldwide ... Were redefining customer communications by bringing voice, SMS, WhatsApp, and AI together into one seamless ... execution-focused, with visible impact, fast decisions, and real growth.How we work at Aircall: Were customer-obsessed

About the role We're looking for a Customer Experience Specialist to become the front line of Marker.io ... You'll work closely with the founders, product team, and engineering team to surface customer insights ... Answer billing and subscription questions Customer onboarding & success Help trial users get value ... What you'll do Customer support & troubleshooting Help customers via chat, email and calls Hop on calls ... in helping customers succeed with Marker.io while also improving retention, conversion, and overall customer

Exceptional customer service and organizational skills are a must. ... Members of the Customer Success family are motivated customer advocates, adept in managing customer needs ... Mentors junior Customer Success Managers   Ensures Customer Success and Reference-ability: Gather customer ... Title: Senior Customer Success Manager WHAT YOU’LL DO: The Senior Customer Success Manager is the CEO ... by furthering customer adoption.

demand, support the growth of our customer platform and drive customer engagement. ... Identify customer, market, and stakeholder needs through data, research, and close collaboration with ... creative that scale across markets - balancing global consistency with local relevance - to generate customer ... Strong understanding of digital marketing ecosystems, including omni-channel campaigns, customer journeys ... Experience as a Product Owner, Product Manager, or similar role in digital marketing, e-commerce, or customer-facing

Marchay is a membership-based luxury travel service dedicated to serving sophisticated travelers with ... Recognized as a premier platform for high-end travel, Marchay offers dedicated, personalized service, ... Provide highly personalized client service and relationship management throughout the travel planning

Enable teams to manage demand, delivery, service operations, and documentation effectively. ... Provide operational support, configuration, and continuous improvement of Jira, Confluence, and Jira Service ... Agile, and Portfolio Management practices Key Responsibilities Administer Jira, Confluence, and Jira Service

This position requires regular travel across France to meet partners and customers, so strong customer ... challenges with a solutions oriented approach Conduct regular on site partner and customer meetings ... quarterly sales quotas Represent Fortinet with credibility and insight, addressing partner and end customer ... proactive, self driven mindset with resilience and adaptability in fast moving environments Strong customer ... Depending on experience and strengths, the portfolio may include major national MSSPs, regional service

Marketing Services, Customer Service). ... Ecolab is a trusted partner at nearly three million customer locations in more than 170 countries and ... What You Will Do: After completing your training, you will take ownership of an established customer ... great fit if you: Have completed vocational training or equivalent education Have some experience in customer‑facing ... We combine complete solutions, data‑driven insights and personalised service to help customers improve

Marketing Services, Customer Service). ... Ecolab is a trusted partner at nearly three million customer locations in more than 170 countries and ... What You Will Do: After completing your training, you will take ownership of an established customer ... great fit if you: Have completed vocational training or equivalent education Have some experience in customer‑facing ... We combine complete solutions, data‑driven insights and personalised service to help customers improve