4517 customer service English-speaking jobs in France

  • Dassault Systèmes
  • Vélizy-Villacoublay
  • May 12
Manage cloud environment and other service access deployments and modifications. ... Manage Non-Technical Service Requests (NTSRs) by prioritizing and dispatching requests, analyzing issues ... keys, both on-premise and Cloud, in Order and key activation and delivery tools, in accordance with customer ... Monitor and scale Fulfillment Management activities by delegating to Shared Service Centers through training ... Communicate effectively Leading Others Solving Problems Priorities Requests Organizational Resilience Customer
  • BARK
  • Paris
  • June 9
You have customer service or hospitality experience and know how to make people (and pups) feel welcome
  • OWKIN
  • paris
  • June 15
collect/synthesize customer feedback (Voice of Customer) to identify feature gaps. ... define processes, playbooks, and best practices across the Customer Success team. ... Scientific & Product Advocacy (Voice of Customer)Product Feedback Loop: Conduct regular workshops and ... Develop comprehensive account and success plans aligned with customer business goals, demonstrating and ... gap between complex AI capabilities and real-world drug research & development workflows.The Senior Customer
  • Kaisa
  • paris
  • June 15
Join our global team in designing and providing personalised customer experiences at scale. ... Job Overview The Senior Customer Success Manager will be responsible for maximising net retention and ... suite Maximising the value and business impact of Kaisa by establishing customer goals, pain points ... Success Programme to key customer stakeholders and ensuring the ongoing adoption of the Kaisa product ... and KPI’s and working with them to continuously optimise these Building and developing strong customer
  • Groupe PSA
  • poissy
  • June 10
connected services, eligible to their vehicle, be able to: subscribe (free or paid offers), activate the service ... Subscription and Customer Engagement Platform Operations Engineer Software & Electric and Electronics ... SCEP Platform : “Subscription and Customer Engagement Platform” is the platform dedicated for subscriptions ... corrective actions and verify their effectiveness Define or use proactive/workaround processes to limit customer
  • Ipsen Group
  • paris
  • June 9
## Global Customer Experience Data & Automation LeadApplylocations: Paris: London (UK)time type: ... Full timeposted on: Posted Todayjob requisition id: R-21697**Title:**Global Customer Experience Data ... This role is the structural backbone of Customer Experience data strategy — responsible for taxonomy, ... **Data Foundations & Optimization**Own the framework for harmonized customer experience measurement across ... frameworks, and automation foundations that enable Ipsen to deliver scalable, compliant, and measurable customer
  • Scality
  • paris
  • June 7
providers) stakeholders Multitasking: Manage multiple tasks and projects simultaneously, planning service ... Relationship Management: Build positive relationships with internal (e.g., sales) and external (e.g., service ... obligations Customer Focus: Listen actively to understand and address customer needs before proposing ... interactions and project delivery Customer Liaison: Serves as the primary contact for customer delivery ... environments) What the job involves Reporting to: Team Manager The Customer Solutions Engineer (CSE
  • Scality
  • paris
  • June 5
You understand the full value of a service platform, capable of matching customer needs, software design ... Prior knowledge on networking, NAS/SAN technologies, service load-balancing, web services, SMB, a definitive ... Our internal motto is: “work hard, play hard, eat well and amaze the customer!” #J-18808-Ljbffr ... You have the ability to transcribe clear and educated feedback on technical issues and customer experience
  • Merge
  • paris
  • June 3
Customer Success lead to support and scale relationships with businesses using our cross-border payments ... This is a high-ownership role at the intersection of customer success, payments operations, and strategic ... opportunities to improve customer workflows, operational efficiency, onboarding journeys, and support ... support and operational tools such as Zendesk, Jira, and modern AI-powered customer operations platforms ... stakeholders across finance, treasury, operations, and compliance functions.Deliver a high-quality customer
  • WeWard SAS
  • paris
  • June 1
The role requires 8+ years of experience in customer operations, customer experience, support leadership ... Make Customer Experience data‑native This role is deeply data‑driven. ... About the role We’re hiring our first Head of Customer Experience, a senior, hands‑on operator who will ... As a Head of Customer Experience, you will be in charge in three operational verticals, defined below ... Once you’ve proven the impact of Customer Experience as a strategic lever, on retention, fraud, NPS,
  • Sonatus
  • paris
  • June 1
direction and drive technical decision-making in customer-facing engagements,Experience leading technical ... plusWhat the job involvesSonatus is seeking a highly motivated, experienced AI Engineer to join our Customer ... integrating, and deploying AI/ML-based solutions in production environments,Proven ability to influence customer ... systems and data,This position operates in a forward-deployed engineering model, working closely with customer ... operate effectively in ambiguous environments and drive clarity, alignment, and execution,Experience in customer
  • Malt
  • paris
  • June 1
Explore your future career As part of the Operations Division, you will join the Customer Onboarding ... About you Experience: You have a background in Customer Experience Management, Operations, or Account
  • Ezus
  • paris
  • June 1
a Customer Success Lead, you will own the post-onboarding customer experience, from adoption to retention ... mission is to empower travel agencies to thrive in the digital era As we grow, we are looking for a Customer ... Success Lead to strengthen our operations, drive customer value, and build a high-performing CS team.As ... and performance-driven culture⚙️ 20% – Structuring and scaling CS operationsBuild and improve Customer ... health (usage, adoption, renewals, upsell opportunities)Lead complex situations and escalationsDrive customer
  • Figma
  • paris
  • June 1
Success, Customer Success, Customer Enablement, Account Management, or a relevant customer‑facing role ... As a Customer Enablement Manager, you’ll work directly with some of our largest customers to help them ... Your ability to build strong relationships, connect the dots between product features and customer goals ... Strong product knowledge and a customer‑first, consultative approach to solving challenges and driving ... do at Figma: Manage the adoption journey for a portfolio of large, strategic customers Understand customer
  • Onepilot
  • paris
  • June 1
service operation. ... improvement projects (process, tooling, workflows) Contribute to the evolution of Onepilot’s payroll service ... Comfortable managing multiple stakeholders and high-expectation clients Strong ability to monitor and improve service ... As part of our growth, we are looking for our next Payroll Customer Care Account Manager to join our ... As a Payroll Customer Care Account Manager, you will be the go-to expert for all payroll-related topics
  • Loft Orbital
  • toulouse
  • June 1
Customer Delivery Engineers (CDEs) own the end-to-end deployment and execution of customer satellite ... We integrate, launch, and operate spacecraft, offering end-to-end missions as a service across Earth ... You will sit at the intersection of satellite operations, customer engineering, software development, ... About this role: Serve as the primary technical interface for customer missions, aligning on objectives ... Python to improve reliability, adoption, and operational scale Translate operational experience and customer
  • ALICE Technologies Inc.
  • paris
  • June 1
This is a high-profile role that is critical to the growth of our customer base and company. ... As a Customer Success Manager you will develop a unique industry expertise as you work alongside our ... the world such as bridges, roadways, tunnels, solar farms, and high rise buildings.Role OverviewAs a Customer ... success.Identify and manage upsell and expansion opportunities based for ALICE within your assigned customer ... flexing the mental muscle to define a new product category and have the experience to be an early-stage customer
  • Whoz
  • paris
  • June 1
school or an engineering school.Strong knowledge of SaaS products.Deep understanding of Professional Service ... Your roleAs a Senior Customer Success Manager at Whoz in the dedicated Customer Success team, part of ... the Customer Success & Delivery Circle, you will play a key role in ensuring the satisfaction and success ... collaborative and dynamic environment.ResponsibilitiesProcess Optimization: Standardize and improve Customer ... the CS strategy definitionRequired Qualifications and SkillsA minimum of 4 years of experience in a Customer
  • Mangopay
  • paris
  • June 1
funds, splits money between the various parties in the funds flow, and ultimately manages the payout to service ... As we enter a new stage of growth, we are looking for an experienced Customer Success Manager to own ... experience Who You Are Required 5+ years of experience in Customer Success, Account Management or ... product direction, and collaborating with stakeholders across the business to ensure customer insights ... You will play a key role in representing the voice of the customer internally—sharing feedback, influencing
  • Guidewire Software
  • paris
  • June 1
Customer Success Senior Manager The Customer Success Manager is accountable for continuity and successful ... Ensure visibility of program and customer health both internally and with customer teams Account management ... execution of all stages of the customer journey. ... and customer advocate to facilitate feedback and influence on Guidewire products and services Provide ... that our customers will see their Success Manager as a trusted advisor and true partner – encouraging customer
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