4418 customer service English-speaking jobs in France

Complete the SOP part related to Business Solutions and handover to Operations (BPS, Customer service ... Be the first point of contact when no CBS yet allocated to a customer. ... The candidate acts as the main customer point of contact for business escalations. ... Alert and manage escalation in case of risk (delay, quality, cost) for customer project. ... Configure standard report or create customer reports when required: Tracker for flow monitoring, KPI,

fleet space, from early days running ridesharing, to powering the carsharing platforms for mobility service ... Good understanding of the fleet management, leasing, logistics, or mobility as a service industries. ... Ridecell’s Customer Success Manager is a true customer advocate - growing customer relationships from ... They are able to identify, rationalize and communicate customer needs and problems. ... Ridecell AI for Automotive Leasing and Mobility Customer Success Manager / Sr Manager €36K - €50K EUR

central role in transforming the Implementation function into a true consulting practice within the Customer ... and driving performance through coaching, accountability, and operational excellence Impact Higher customer ... positioning in proposals Provide insight and data to support Sales in articulating service value and ... securing correct pricing Validate service proposals for new business opportunities to ensure accurate ... best practices and benchmarking to continuously elevate the delivery standard Performance Management & Service

experience Excellent customer service skills – the ability to be empathetic, accurate, compassionate ... customer liaison/point of contact Advocate for customer and product needs across teams Triage, investigate ... Job Overview As the Customer Support Technical Specialist, you are the primary point of contact when ... You will collaborate with other Support, Engineering, Product, and Customer Success team members. ... You will guide the customer through our defined resolution and escalation processes as well as advocate

success processes and methodologiesPassion for service and customer centricityProficient in MS Office ... accountsDriving customer loyalty and advocacy, secure customer referencesEnsuring accurate and comprehensive ... LinkSelect how often (in days) to receive an alert: Create AlertAn Amazing Career Opportunity fora Customer ... and maintaining ongoing customer relationships, implementing success programs, contributing to sales ... Job ID: 40874The role of Customer Success Manager will include a broad range of tasks such as developing

Customer Success Manager – North America (based in Rennes, France)About BBrightBBright develops high-performance ... As we expand our footprint in the North-American region, we are looking to hire a Customer Success Manager ... base.Strong interpersonal and communication skills, customer-oriented, with demonstrated ability to ... Success after contract signature; support customer onboarding, training and integration phases.Proactively ... customers in North America, from onboarding to long-term support and success.Build and maintain strong customer

Ensure compliance with contractual obligations.Motivate the teams around the service to render to our ... Service Team Leader in the consolidation of the team schedules.Implement and ensure the proper application ... the applicable penalties.Minimum Requirements:A bachelor’s degree in computer science, science, or customer ... monitoring of systems already deployed.Work closely with the Insurance Manager, Technical Coordinator, and Customer ... relationship with clients to achieve ongoing client satisfaction.Monitor actions to be implemented following customer

This is a high-profile role that is critical to the growth of our customer base and company. ... As a Customer Success Manager you will develop a unique industry expertise as you work alongside our ... the world such as bridges, roadways, tunnels, solar farms, and high rise buildings.Role OverviewAs a Customer ... success.Identify and manage upsell and expansion opportunities based for ALICE within your assigned customer ... flexing the mental muscle to define a new product category and have the experience to be an early-stage customer

Senior Customer Success Manager EMEA, you will : Act as the primary business owner of the customer relationship ... Customer Success Manager, you’ll partner with the world’s largest enterprises to drive measurable impact ... /or SaaS environments is a plus Strong business acumen with the ability to connect customer goals to ... Driving measurable customer outcomes such as increased product adoption, demonstrable ROI, and strong ... It would be great if... 5+ years in a Customer Success Management role Experience in cybersecurity and

# Customer Marketing Manager (Europe)* Paris* Full-Time## Job DescriptionAs **Customer Marketing Manager ... Success* More expansion pipeline and expansion wins influenced by customer campaigns* A reliable customer ... (Europe)**, you will own and scale customer marketing programs that drive **retention, expansion, and ... of **Marketing, Customer Success, Sales, and Product**, focused on ensuring customers:* Reach value ... advocacy** across Fabriq’s European customer base.This is a strategic and hands-on role at the intersection

How You'll Make an Impact at MarqVision This role is a part of a Customer Success Team. ... Senior Customer Success Managers at MarqVision are self‑motivated and proactive, they are relationship ... requests Working closely with Engineering, product management, customer support, and sales teams Establish ... of each MarqVision subscription Develop and maintain strong relationships at all levels within the customer ... that they are successfully achieved Partner with engineering teams in architecting and orchestrating customer

value realization and ensure business outcomes are met through consumption of purchased solutions and service ... Flexibility: accommodate customer meetings across EMEA time zones. ... High degree of accountability, a "can‑do" attitude, and customer empathy. ... Facilitate Customer Advisory Counsels and support board member relationships. ... Establish success metrics, annual goals, and key objectives with the customer.

You are responsible for customer satisfaction and ensure that requests are handled efficiently and service ... You analyze the requests submitted by phone or email and develop solutions tailored to customer needs ... Responsibilities Customer support You serve as first point of contact for all issues related to our ... windows & doors software packages You respond to customer queries via email, Zendesk or phone in a professional

service operation. ... managing multiple stakeholders and high-expectation clients* Strong ability to monitor and improve service ... improvement projects (process, tooling, workflows) + Contribute to the evolution of Onepilot’s payroll service ... # Payroll Customer Care Account Manager## Onepilot is hiring! ... Care Account Manager to join our team.As a Payroll Customer Care Account Manager, you will be the go-to

Experience with B2B & Support Software: You should understand how SaaS (Software as a Service) products ... Outside France: If you live outside of France, the position will be under a full‑time freelance service ... Experience in Customer Support via Live Chat: You should be comfortable handling multiple customer conversations ... The Role We’re looking for a Technical Customer Support Specialist to join our team! ... You’ll assist with inquiries, troubleshoot issues, and ensure a smooth customer experience.

Overview Elevate Customer Success with innovative Cloud TechnologyWe're seeking an innovative Customer ... You'll be a strategic partner who empowers businesses to revolutionize their customer engagement, driving ... business objectives Design and deliver technical workshops that accelerate technology adoption and customer ... health dashboards and address potential adoption barriers Gather and communicate critical customer insights ... Expect to craft compelling narratives that demonstrate how AWS Amazon Connect can fundamentally reshape customer

Experience with B2B & Support Software: You should understand how SaaS (Software as a Service) products ... Outside France: If you live outside of France, the position will be under a full time freelance service ... Experience in Customer Support via Live Chat: You should be comfortable handling multiple customer conversations ... Headquarters: Nantes, France URL: https://crisp.chat The Role We’re looking for a Technical Customer ... You’ll assist with inquiries, troubleshoot issues, and ensure a smooth customer experience.

Join our global team in designing and providing personalised customer experiences at scale. ... Job Overview The Senior Customer Success Manager will be responsible for maximising net retention and ... suite Maximising the value and business impact of Kaisa by establishing customer goals, pain points ... Success Programme to key customer stakeholders and ensuring the ongoing adoption of the Kaisa product ... and KPI’s and working with them to continuously optimise these Building and developing strong customer

Your Responsibilities Define & Plan Define the customer acceptance test strategy after delivery: scope ... coverage and efficiency What Makes The Role Important You are the go‑to person for all aspects of customer ... are the link between Product and delivery teams to demonstrate and validate the Outsight products in customer ... stakeholders Fluent in English (French is a plus) Willing and able to travel for on‑site deployments and customer ... practical experience Minimum 3 years in a similar role, demonstrating effective project execution, customer‑centric

footprint across Asia, Europe, and the USA, we are seeking high-caliber professionals to join us as Customer