4569 customer service English-speaking jobs in France

  • Onepilot
  • paris
  • June 1
service operation. ... improvement projects (process, tooling, workflows) Contribute to the evolution of Onepilot’s payroll service ... Comfortable managing multiple stakeholders and high-expectation clients Strong ability to monitor and improve service ... As part of our growth, we are looking for our next Payroll Customer Care Account Manager to join our ... As a Payroll Customer Care Account Manager, you will be the go-to expert for all payroll-related topics
  • Loft Orbital
  • toulouse
  • June 1
Customer Delivery Engineers (CDEs) own the end-to-end deployment and execution of customer satellite ... We integrate, launch, and operate spacecraft, offering end-to-end missions as a service across Earth ... You will sit at the intersection of satellite operations, customer engineering, software development, ... About this role: Serve as the primary technical interface for customer missions, aligning on objectives ... Python to improve reliability, adoption, and operational scale Translate operational experience and customer
  • ALICE Technologies Inc.
  • paris
  • June 1
This is a high-profile role that is critical to the growth of our customer base and company. ... As a Customer Success Manager you will develop a unique industry expertise as you work alongside our ... the world such as bridges, roadways, tunnels, solar farms, and high rise buildings.Role OverviewAs a Customer ... success.Identify and manage upsell and expansion opportunities based for ALICE within your assigned customer ... flexing the mental muscle to define a new product category and have the experience to be an early-stage customer
  • Whoz
  • paris
  • June 1
school or an engineering school.Strong knowledge of SaaS products.Deep understanding of Professional Service ... Your roleAs a Senior Customer Success Manager at Whoz in the dedicated Customer Success team, part of ... the Customer Success & Delivery Circle, you will play a key role in ensuring the satisfaction and success ... collaborative and dynamic environment.ResponsibilitiesProcess Optimization: Standardize and improve Customer ... the CS strategy definitionRequired Qualifications and SkillsA minimum of 4 years of experience in a Customer
  • Mangopay
  • paris
  • June 1
funds, splits money between the various parties in the funds flow, and ultimately manages the payout to service ... As we enter a new stage of growth, we are looking for an experienced Customer Success Manager to own ... experience Who You Are Required 5+ years of experience in Customer Success, Account Management or ... product direction, and collaborating with stakeholders across the business to ensure customer insights ... You will play a key role in representing the voice of the customer internally—sharing feedback, influencing
  • Kyriba
  • paris
  • June 1
to ensure business outcomes are being met through consumption of their purchased solutions & success service ... and grow broad and deep relationships within each customer account, driving a successful customer lifecycle ... You are a Customer Success professional who consults with customers to uncover and help achieve their ... Previous Customer Success background preferred especially in managing a book of business with strategic ... opportunities at customer to grow Kyriba footprint through expansion of services Establish, maintain
  • Aptiv
  • villepinte
  • June 1
inquiries and formulation of responses to the customer Influence customer product direction by understanding ... We are looking for an EU Customer Solution Manager. ... As part of the EU Customer Solution Architect team, you will be our specialist for leading RFQ & RFI ... offer and input to the APTIV product roadmap Coordinate needs analysis based on customer, Aptiv and ... and representing Aptiv’s product roadmap Understanding customer specifications and distributing information
  • Guidewire Software
  • paris
  • June 1
Customer Success Senior Manager The Customer Success Manager is accountable for continuity and successful ... Ensure visibility of program and customer health both internally and with customer teams Account management ... execution of all stages of the customer journey. ... and customer advocate to facilitate feedback and influence on Guidewire products and services Provide ... that our customers will see their Success Manager as a trusted advisor and true partner – encouraging customer
  • Mangopay UK Limited
  • paris
  • June 1
funds, splits money between the various parties in the funds flow, and ultimately manages the payout to service ... As we enter a new stage of growth, we are looking for an experienced Customer Success Manager to own ... product direction, and collaborating with stakeholders across the business to ensure customer insights ... experience Who You Are: Required: 5+ years of experience in Customer Success, Account Management or ... You will play a key role in representing the voice of the customer internally—sharing feedback, influencing
  • Dext
  • paris
  • June 1
As our Partner Program Director, you'll take ownership of creating a best-in-class Partner Program / Customer ... stakeholders across Sales, Marketing, and Product, you will:Design & implement a structured Partner/ Customer ... SaaS, within the accounting tech spaceProven track record of building and launching partner programs / customer
  • DataDome
  • paris
  • June 1
Senior Customer Success Manager EMEA, you will : Act as the primary business owner of the customer relationship ... Customer Success Manager, you’ll partner with the world’s largest enterprises to drive measurable impact ... /or SaaS environments is a plus Strong business acumen with the ability to connect customer goals to ... Driving measurable customer outcomes such as increased product adoption, demonstrable ROI, and strong ... It would be great if... 5+ years in a Customer Success Management role Experience in cybersecurity and
  • Nethone, a Mangopay solution
  • paris
  • June 1
funds, splits money between the various parties in the funds flow, and ultimately manages the payout to service ... As we enter a new stage of growth, we are looking for an experienced Customer Success Manager to own ... experience Required 5+ years of experience in Customer Success, Account Management or Sales Proven ... product direction, and collaborating with stakeholders across the business to ensure customer insights ... You will play a key role in representing the voice of the customer internally—sharing feedback, influencing
  • Powell Software
  • paris
  • June 1
A strategic role at the heart of Customer Success What if these words resonate with you: Impact, Love ... At Powell, we are looking for a Senior Customer Success Manager - Enterprise, able to support our most ... You are a direct lever for growth and customer influence, working closely as a key partner to your KAM ... Influence product & strategy structure and prioritize customer feedback collaborate with Product teams ... mission You will manage a portfolio of Enterprise accounts across EMEA, with a clear objective: maximize customer
  • Kaisa Technologies AB
  • paris
  • June 1
Join our global team in designing and providing personalised customer experiences at scale. ... Job Overview The Senior Customer Success Manager will be responsible for maximising net retention and ... suite Maximising the value and business impact of Kaisa by establishing customer goals, pain points ... Success Programme to key customer stakeholders and ensuring the ongoing adoption of the Kaisa product ... and KPI’s and working with them to continuously optimise these Building and developing strong customer
  • Ankorstore
  • lille
  • June 1
Main Responsibilities Run the CX operations: Lead, coach, and develop a team of ~20 Customer Service ... Experience, Operations, or Service Delivery environment, managing multi‑level teams. ... Lead AI‑first initiatives: maximise contact deflection through automation and self‑service with the north ... Key Performance Indicators CES (Customer Effort Score) / CSAT (Customer Satisfaction Score) Contact ... Be the voice of the customer at Ankorstore: Represent the customer perspective at the ELT level, bringing
  • Betclic Group
  • bordeaux
  • June 1
Service, etc.) ... ENTER THE GAME As part of the creation of the Customer Intelligence & Trust department, you will play ... knowledge framework, consolidating insights from multiple sources (Data, CRM, UX Research, Customer ... Your mission is to deliver decisive customer and competitive insights that guide product, marketing and ... Drive customer-centric decision-making culture across the organization (“Be the Player” mindset) Present
  • Kong
  • paris
  • May 27
Manage customer accounts with Kong’s customer maturity model framework. ... About The Role As a member of the Customer Success team, you will act as a champion for Kong customers ... In this role, you will have the opportunity to interface with everyone in the customer environment, from ... Effectively manage the tracking and resolution of customer escalations on behalf of products and services ... attention to detail and delivering results across multiple initiatives, such as driving expansion, customer
  • StrangeBee SAS
  • paris
  • May 24
it Respect and uphold defined SLAs to ensure a consistent and high‑quality service experience Design ... role Fluency in English, both written and spoken (our customer base is predominantly international) ... context Conduct customer calls and video meetings when technical complexity or relationship needs require ... Responsibilities Handle customer support tickets on system, network, and application topics in a cybersecurity ... processes and tooling Requirements Minimum 3 years of experience in a similar support or technical customer‑facing
  • Hard Yaka
  • paris
  • May 21
Coordinate Customer Escalations with Structure and Calm A small number of customer issues will require ... Customer Success, Support, or Implementation. ... to drive revenue, resolve issues faster, and scale customer-facing teams. ... Aircall is a unicorn, AI-powered customer communications platform used by 22,000+ companies worldwide ... Proficient with CRMs, onboarding tools, customer success platforms, and webinar tools.
  • Natixis NY Branch
  • paris
  • May 16
Job Description You join the Sales Department team as a Customer Relations Officer.
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