4421 customer service English-speaking jobs in France

Role SummaryBecome the driving force behind our omnichannel strategy and the guardian of customer satisfaction ... the CX product roadmap in close collaboration with business units.Design & User Stories: Translate customer ... continuously iterate and improve the product.Technical SkillsCustomer Relations: Understanding of digital customer

assist in setting customer satisfaction targets aligned with expected service quality.Steer existing ... Quality Policy, and ensuring the highest standards of service excellence through innovative tools and ... experience and committed to service excellence.Exceptional Communication and Interpersonal Skills: Able ... Satisfaction service from other companies, CustomersWhat We’re Looking For:We are seeking a driven professional ... Job DescriptionJoin Our Team as a Customer Satisfaction Manager / Customer Satisfaction Representative

You will join the Customer Success team. ... What you will do As a Customer Success Manager - Enterprise accounts, you will: - Own the long-term success ... product, with a strong focus on value realization and growth potential. - Prepare and lead strategic customer ... Account Executives to structure, influence, and close expansion deals within your accounts. - Capture customer ... partner, combining deep product expertise with a strong business and revenue mindset. - Deeply understand customer

About the Team At Gorgias, we are revolutionizing customer service for ecommerce businesses. ... teams have clear context when escalating customer needs Who You Are 5+ years in Customer Success, ... What You’ll Do As an Enterprise Customer Success Manager in CDD, you will: Customer Partnership & Account ... Our Customer Success team ensures clients realize measurable value from our platform by driving product ... Our teams use it every day to research, write, analyze, code, and craft better customer experiences.

foster flexible working arrangements to stimulate innovative thinking.Your challengesAct as the in service ... issues resolution progressRepresent Airbus in face-to-face customers meetings to address and manage in-service ... Airbus Commercial Aircraft is looking for a Customer Support Engineer (f/m) to join our team based in ... Ground) situation and corresponding stand-by duty on regular basis in coordination with the Airbus Customer ... reliability dropsAct as the voice of Airbus towards all our customers around the worldAct as the voice of the customer

, relaying insights and feedback to internal teams to drive continuous product and service enhancements.Experienced ... Every Entropian is a builder.As a Customer Success Manager at Entropia, you make deal teams successful ... into passionate advocates for Entropia within their organizations.Customer Health Monitoring: Monitor customer ... satisfaction and capitalize on renewal and growth opportunities.Feedback Loop: Serve as the voice of the customer

About The Role Customer Engineers (CEs) are the technical drivers of customer success at Aircall. ... Why This Role Matters Customer Engineers sit at the center of Aircall’s customer experience. ... Customer Orientation Highly empathetic and outcome‑focused – measures success by customer value, not ... Experience & Background 4–8 years or more in a customer‑facing technical role (Customer Engineer, Technical ... to drive revenue, resolve issues faster, and scale customer‑facing teams.

Exhibits strong leadership and organizational skills to enhance team collaboration and customer service ... service mindset Demonstrated leadership and team spirit Rigor, strong organizational skills and analytical ... ability Core Competencies Demonstrates expertise in managing B2B customer relationships and driving ... high‑potential portfolio of professional customers Build trust‑based relationships and ensure a seamless customer ... ) customers Strong drive for challenge and results‑oriented Passion for serving others and a strong customer

Strong communication skills and customer focus. ... The role is within the Customer Success team dedicated to companies with less than 250 staff.

Customer Orientation: Ability to translate customer needs into clear technical actions and solutions. ... Propose and implement materials according to OEM and customer specifications. ... Provide all necessary technical support to target non-event launch material deployment at customer. ... He/She ensures technical alignment, drives customer satisfaction, and supports the deployment of compound ... Support Market Development Act as the technical ambassador of Materi’Act at the customer and represent

of Amadeus’ Passenger Service System (PSS). ... Product Analyst – Passenger Service SystemsJoin our Order Business Domain and help shape the evolution ... Validate delivered functionalities and ensure they meet customer needs. ... Collaborate closely with product, technology, and customer-facing teams. ... You’ll work in a collaborative, Agile environment, partnering with product managers, developers, and customer

optimise system performance, with an eye toward pushing our capabilities forward, getting ahead of customer ... Group Datalayer team within the Digital Business Platforms department, and reporting to the Datalayer Service ... Manager:- You will ensure that the whole stack delivers the expected service with the right SLA.- Working

of contact for AMS service providers for assigned application scope. ... Define and track service improvement plans (SIPs) and ensure measurable outcomes. ... Experience with service management tools (e.g., ServiceNow) and reporting/metrics. ... Identify and deliver cost optimization opportunities while maintaining service quality. ... , and Product Teams to reduce friction and improve time‑to‑resolution across the service chain.

This implies some additional activities such as: negotiations with the Customer, creation/delivery of ... autonomy - Initiative and synthesis spirit - Capability to assume responsibilities - Team player spirit - Customer ... necessitating site expertise may be asked. - In the frame of some projects, a direct relationship with the Customer ... Created in 2009, ESSP is a young and dynamic company, a pan-European service provider, certified by EASA ... (the European Geostationary Navigation Overlay Service), on behalf of the EUSPA (the European Union

agents that automate revenue processes, improve productivity, and enhance decision-making across the customer ... Support, Monitoring and Automation, transitioned towards a subscription-led commercial model, invested in Customer ... implementing, and optimizing RevOps technologies, including CRM, sales engagement, marketing automation, customer ... Company Description EasyVista is a leading European IT Service Management (ITSM) and IT Operations platform ... , providing organisations with a unified cloud-based solution to manage IT service delivery, automate

workflows, and strategic initiatives as they pertain to data analysis, process, user experience, and customer ... Support, Monitoring and Automation, transitioned towards a subscription-led commercial model, invested in Customer ... Company Description EasyVista is a leading European IT Service Management (ITSM) and IT Operations platform ... , providing organisations with a unified cloud-based solution to manage IT service delivery, automate ... , providing organisations with a unified cloud-based solution to manage IT service delivery, automate

agents that automate revenue processes, improve productivity, and enhance decision-making across the customer ... Support, Monitoring and Automation, transitioned towards a subscription-led commercial model, invested in Customer ... implementing, and optimizing RevOps technologies, including CRM, sales engagement, marketing automation, customer ... Company DescriptionEasyVista is a leading European IT Service Management (ITSM) and IT Operations platform ... , providing organisations with a unified cloud-based solution to manage IT service delivery, automate

Familiarity with ITIL, SaaS service management, or enterprise governance frameworks. ... marital status, familial status, national origin, ancestry, age, disability, veteran status, military service ... , application for military service, genetic information, receipt of free medical care, or any other characteristic ... Customer Environment Modernization Oversee initiatives focused on upgrading outdated customer environments ... Customer Engagement & Communication Develop executive-level customer engagement strategies around technical

Customer Support EngineerLocation: Paris, FranceCustomer Support Engineer required for a global engineering ... This Customer Support Engineer role will support customers across product integration, troubleshooting ... The Customer Support Engineer will work closely with customers, distributors, and internal engineering ... root cause analysis activitiesWork closely with design, quality, and manufacturing teams to resolve customer ... technical presentations, product training, and application guidanceSupport new product introductions and customer

Customer Identity LeadAs the Customer Identity Lead within the IT Business Solutions team, you will be ... responsible for defining, implementing, and managing Pluxee's Customer Identity and Access Management