4350 customer service English-speaking jobs in France
Customer Success Manager (CSM)
- Patrowl.io
- paris
- July 20
Your mission is simple: drive customer satisfaction, retention, and growth. ... About the Role
As a Customer Success Manager, you will be the main point of contact for our clients, ... What You’ll Do
Customer Relationship & Success
Act as the primary point of contact for your clients ... existing ARR through account expansion
Anticipate churn risks and proactively address them
Monitor customer ... client feedback and contribute to improving the product roadmap
Collaborate internally to improve the customer
Customer Success Manager (North America)
- Hexaglobe Group
- rennes
- July 20
Ensure smooth handover from Sales to Customer Success after contract signature; support customer onboarding ... Customer Success Manager – North America (based in Rennes, France)
About BBright
BBright develops high-performance ... Build and maintain strong customer relationships; understand clients’ business goals, challenges, and ... As we expand our footprint in the North-American region, we are looking to hire a Customer Success Manager ... Strong interpersonal and communication skills, customer-oriented, with demonstrated ability to build
Customer Success Manager
- Reverse Contact
- paris
- July 20
Customer feedback loops become clearer.
The company has a stronger Customer Success foundation. ... Customer retention & churn prevention: Monitor customer health and identify churn risks early, build ... What you’ll own
Customer onboarding & activation: Own onboarding for new customers, understand customer ... Build customer success operations: Help improve internal playbooks and Customer Success processes, contribute ... an exceptional customer experience at scale.
Team Lead Customer Success (CDI – FR/EN)
- Ezus
- paris
- July 20
a Customer Success Lead, you will own the post‑onboarding customer experience, from adoption to retention ... mission is to empower travel agencies to thrive in the digital era As we grow, we are looking for a Customer ... Success Lead to strengthen our operations, drive customer value, and build a high‑performing CS team.As ... and performance‑driven culture⚙️ 20% – Structuring and scaling CS operationsBuild and improve Customer ... health (usage, adoption, renewals, upsell opportunities)Lead complex situations and escalationsDrive customer
Customer Support Engineer- Paris
- Quantum Machines
- paris
- July 20
and service‑oriented mindset.Proven track record in a client‑facing support or success role – Advantage.Proficiency ... Your expertise will help ensure customer success, build strong partnerships, and advance the field of ... You'll be translating emerging capabilities into practical customer applications, with a particular focus ... needs.End-to-End Technical SupportAct as the primary contact for customer inquiries and issues, leading ... requirements into actionable technical solutions.Work closely with the customer to achieve their quantum
Group Customer Satisfaction Coordinator / Coordinateur de la Satisfaction Clients
- Europcar
- paris
- July 20
Approach: Passionate about customer experience and committed to service excellence* Exceptional Communication ... model and advocate for customer satisfaction* Continuously assess and enhance customer-centric practices ... , ensuring that customer needs and feedback are integrated into all aspects of the business* Monitor ... **About the Role:*** Promote a customer-centric culture throughout the organisation by serving as a role ... whole Group* Represent the Group and assist local counterparts (NPS/Customer Satisfaction champions)
Customer Success Manager, France
- Heidi Health Ltd
- paris
- July 15
Customer advocacy: Build executive-level relationships and become the voice of the customer internally ... Track and improve metrics along customer journey like time-to-first-value and early activation. ... What you’ll do:
Own customer outcomes: Be the strategic partner for a portfolio of Heidi’s customers ... The Role
As a Customer Success Manager at Heidi Health, you’ll be the bridge between technology and care ... What We’re Looking For
2+ years in a customer success role at a SaaS company, with proven ability to
Global customer experience effectiveness senior
- CEVA Logistics
- marseille
- July 15
YOUR ROLE
The Customer Experience specialist within Customer Excellence team will support Customer Experience ... The Customer Experience specialist will have also a PMO scope to support Customer Excellence team. ... This role involves managing, feedback systems, monitoring customer sentiment, escalating critical cases ... CSat / task workflow monitoring
Utilize customer relationship management (CRM) tools in coordinating ... and monitoring customer experience
CSat reporting and dashboard
CSat: analyze and categorize incoming
Senior Customer Success Manager
- Jobtailor
- paris
- July 13
Requirements
Proven experience in Customer Success or Account Management within a SaaS company, with ... Eagerness to develop strong customer relationships, translate data into strategy, and navigate technical ... Drive customer satisfaction and loyalty by delivering impactful recommendations on testing and personalization ... cross-functional teams to align on client needs, deliver technical support for campaign set-up, and translate customer
Senior Customer Success Manager Enterprise - France m/f/d
- AB Tasty
- paris
- July 13
Act as the voice of the customer internally, contributing to Customer Success strategy, playbooks, and ... empower brands to deliver smarter, faster, and more impactful digital experiences across the entire customer ... Team Composition: You will be part of a France‑based team of 5 Customer Success Managers dedicated to ... What You’ll Bring
Proven experience in Customer Success within a SaaS environment (or related roles) ... Tech Stack & Tools: You will work daily with the VWO/AB Tasty platform and our Customer Success tooling
Director Customer Engagement
- Confidential
- paris
- July 10
Ability to translate customer insights into commercially valuable use cases. ... A major international player in online commerce is looking for its future Director Customer Engagement ... turning customer engagement into a genuine commercial growth engine, by owning the strategy, program ... This role sits at the heart of the company's growth strategy from its existing customer base: it is about ... Key responsibilities
Own end-to-end the customer engagement program portfolio (campaigns, automated
Customer Success Manager, France
- Heidi
- paris
- July 9
Customer advocacy: Build executive‑level relationships and become the voice of the customer internally ... Track and improve metrics along the customer journey like time‑to‑first‑value and early activation. ... What You’ll Do
Own customer outcomes: Be the strategic partner for a portfolio of Heidi’s customers, ... The Role
As a Customer Success Manager at Heidi Health, you’ll be the bridge between technology and care ... What We’re Looking For
2+ years in a customer success role at a SaaS company, with proven ability to
Customer Success Technical Advisor
- TrendAI
- paris
- July 9
Position Overview
As a Customer Success Technical Advisor (CSTA), you are the strategic technical linchpin ... Success Planning: Contribute technical milestones to the broader Customer Success Plan, ensuring a clear ... Cross-Functional Orchestration: Serve as the regional liaison between the customer and internal Product
Customer Success Manager - Ads Solutions
- Slope
- paris
- July 8
About the Role
We’re looking for a Customer Success Manager to support advertisers in onboarding, launching ... thrive in this role if you:
Have 5-10+ years of experience in digital advertising, account management, customer
Customer Success Manager - Native English speaker | Paris
- Pivot Edinburgh
- paris
- July 8
You have a proven track record of managing support operations and improving customer service processes ... This is not basic customer support. ... Working hand‑in‑hand with the Customer Success Lead and the Customer Operations managers, you’ll be fundamental ... Requirements
You have at least 4 years of experience in customer success, customer support, or a related ... in ensuring customer satisfaction, our north star KPI at Pivot.
Customer Success Specialist - FR
- Malt
- paris
- July 5
Explore your future career
As part of the Operations Division, you will join the Customer Onboarding ... Operations and Product teams to deploy automated solutions
About You 🧑🚀
Experience: Background in Customer
Customer Success Lead: Scale NRR & CS Operations
- Ezus
- paris
- July 5
a Customer Success Lead, you will own the post-onboarding customer experience, from adoption to retention ... mission is to empower travel agencies to thrive in the digital era As we grow, we are looking for a Customer ... Success Lead to strengthen our operations, drive customer value, and build a high-performing CS team.As ... and performance-driven culture⚙️ 20% – Structuring and scaling CS operationsBuild and improve Customer ... health (usage, adoption, renewals, upsell opportunities)Lead complex situations and escalationsDrive customer
Senior Staff Customer Engineer – Automotive AI
- Sonatus
- paris
- July 5
Sonatus is seeking a highly motivated, experienced AI Engineer to join our Customer Engineering (CE) ... This position operates in a forward-deployed engineering model, working closely with customer engineering ... direction and drive technical decision‑making in customer‑facing engagements
Experience leading technical ... PoCs, and production‑ready solutions, continuously improving performance based on real‑world data and customer ... integrating, and deploying AI/ML-based solutions in production environments
Proven ability to influence customer
Senior Customer Loyalty Program Manager
- Dext
- paris
- July 5
As our Partner Program Director, you'll take ownership of creating a best-in-class Partner Program / Customer ... stakeholders across Sales, Marketing, and Product, you will:Design & implement a structured Partner/ Customer ... SaaS, within the accounting tech spaceProven track record of building and launching partner programs / customer
Customer Success Manager
- pony
- bordeaux
- June 30
service, with a strong understanding of customer support operations and service excellence. ... Continuously test and refine how AI handles customer requests. ... and help define what excellent Customer Care looks like at scale. ... Based in Bordeaux, you will lead the Customer Care team as Pony scales across Europe, playing a central ... The Customer Care team of 4 handles over 20,000 tickets per month, supporting users around the clock.




























































