4620 customer service English-speaking jobs in France
Senior Customer Success Manager Paris
- Mangopay UK Limited
- paris
- May 3
funds, splits money between the various parties in the funds flow, and ultimately manages the payout to service ... As we enter a new stage of growth, we are looking for an experienced Customer Success Manager to own ... product direction, and collaborating with stakeholders across the business to ensure customer insights ... experience
Who You Are:
Required:
5+ years of experience in Customer Success, Account Management or ... You will play a key role in representing the voice of the customer internally—sharing feedback, influencing
Senior Customer Success Manager
- Mangopay
- paris
- May 2
funds, splits money between the various parties in the funds flow, and ultimately manages the payout to service ... As we enter a new stage of growth, we are looking for an experienced Customer Success Manager to own ... experience
Who You Are
Required
5+ years of experience in Customer Success, Account Management or ... product direction, and collaborating with stakeholders across the business to ensure customer insights ... You will play a key role in representing the voice of the customer internally—sharing feedback, influencing
Senior Staff Customer Engineer – Automotive AI
- Sonatus, Inc.
- paris
- April 30
Sonatus is seeking a highly motivated, experienced AI Engineer to join our Customer Engineering (CE) ... This position operates in a forward‑deployed engineering model, working closely with customer engineering ... direction and drive technical decision‑making in customer‑facing engagements
Experience leading technical ... PoCs, and production‑ready solutions, continuously improving performance based on real‑world data and customer ... integrating, and deploying AI/ML‑based solutions in production environments
Proven ability to influence customer
Senior Customer Success Manager W/M/X
- Whoz
- paris
- April 29
school or an engineering school.Strong knowledge of SaaS products.Deep understanding of Professional Service ... Your roleAs a Senior Customer Success Manager at Whoz in the dedicated Customer Success team, part of ... the Customer Success & Delivery Circle, you will play a key role in ensuring the satisfaction and success ... collaborative and dynamic environment.ResponsibilitiesProcess Optimization: Standardize and improve Customer ... the CS strategy definitionRequired Qualifications and SkillsA minimum of 4 years of experience in a Customer
Customer Experience Operations
- Zefir
- paris
- April 28
You'll sit at the intersection of Customer Experience, Product, and Ops. ... As Customer Experience Operations, you'll tear down a reactive, high-touch, human-heavy support experience ... Be the bridge between Customer Support and the rest of the company, no one should be guessing what's ... Own the customer experience end‑to‑end
Architect the shift from reactive ticket resolution to a proactive ... Own the full seller journey post‑signature: every touchpoint, every handoff, every moment where a customer
Customer Relationship Manager (Regional Lead) | AI & Fintech Solutions
- Assetara Limited
- franconville
- April 25
footprint across Asia, Europe, and the USA, we are seeking high-caliber professionals to join us as Customer
Customer Success Lead
- Barrington James Limited
- paris
- April 25
Customer‑Centric Approach: Passion for delivering exceptional customer experiences and ensuring customer ... Job Title: Customer Success Lead– Biotech Solutions
As a Customer Success Lead, you’ll be the key driver ... of customer satisfaction and retention. ... Role Overview
We are seeking a Customer Success Lead to oversee customer relationships and ensure the ... Customer Advocacy: Serve as the voice of the customer internally, ensuring their needs and feedback are
Customer Support Technical Specialist
- Ridecell
- bordeaux
- April 25
experience
Excellent customer service skills – the ability to be empathetic, accurate, compassionate ... customer liaison/point of contact
Advocate for customer and product needs across teams
Triage, investigate ... Job Overview
As the Customer Support Technical Specialist, you are the primary point of contact when ... You will collaborate with other Support, Engineering, Product, and Customer Success team members. ... You will guide the customer through our defined resolution and escalation processes as well as advocate
Payroll Customer Care Account Manager
- Onepilot
- paris
- April 25
service operation. ... managing multiple stakeholders and high-expectation clients* Strong ability to monitor and improve service ... improvement projects (process, tooling, workflows) + Contribute to the evolution of Onepilot’s payroll service ... # Payroll Customer Care Account Manager## Onepilot is hiring! ... Care Account Manager to join our team.As a Payroll Customer Care Account Manager, you will be the go-to
Customer Success Specialist
- Payflows
- paris
- April 25
This isn’t a customer support job.It’s a launchpad for the next generation of Customer Success leaders ... Develop the skills to progress into a full Customer Success Manager role. ... Excellent communication and presentation skills — confident in customer‑facing interactions. ... As a Customer Success Specialist, you’ll support strategic accounts, strengthen relationships, and help ... A fast learner with a passion for building strong relationships and understanding customer needs.
Crisp: Technical Customer Support Specialist (EU Timezone)
- Beyond Hosting
- nantes
- April 25
Experience with B2B & Support Software: You should understand how SaaS (Software as a Service) products ... Outside France: If you live outside of France, the position will be under a full‑time freelance service ... Experience in Customer Support via Live Chat: You should be comfortable handling multiple customer conversations ... The Role
We’re looking for a Technical Customer Support Specialist to join our team! ... You’ll assist with inquiries, troubleshoot issues, and ensure a smooth customer experience.
Customer Success Lead: Scale NRR & CS Operations
- Ezus
- paris
- April 25
a Customer Success Lead, you will own the post-onboarding customer experience, from adoption to retention ... mission is to empower travel agencies to thrive in the digital era As we grow, we are looking for a Customer ... Success Lead to strengthen our operations, drive customer value, and build a high-performing CS team.As ... and performance-driven culture⚙️ 20% – Structuring and scaling CS operationsBuild and improve Customer ... health (usage, adoption, renewals, upsell opportunities)Lead complex situations and escalationsDrive customer
Customer Success Manager (40874)
- ASSA ABLOY Global Solutions
- paris
- April 25
success processes and methodologiesPassion for service and customer centricityProficient in MS Office ... accountsDriving customer loyalty and advocacy, secure customer referencesEnsuring accurate and comprehensive ... LinkSelect how often (in days) to receive an alert: Create AlertAn Amazing Career Opportunity fora Customer ... and maintaining ongoing customer relationships, implementing success programs, contributing to sales ... Job ID: 40874The role of Customer Success Manager will include a broad range of tasks such as developing
EDI Customer Business Solutions
- American President Lines
- paris
- April 25
Complete the SOP part related to Business Solutions and handover to Operations (BPS, Customer service ... Be the first point of contact when no CBS yet allocated to a customer. ... The candidate acts as the main customer point of contact for business escalations. ... Alert and manage escalation in case of risk (delay, quality, cost) for customer project. ... Configure standard report or create customer reports when required: Tracker for flow monitoring, KPI,
Customer Success Manager / Sr Manager
- Ridecell
- paris
- April 25
fleet space, from early days running ridesharing, to powering the carsharing platforms for mobility service ... Good understanding of the fleet management, leasing, logistics, or mobility as a service industries. ... Ridecell’s Customer Success Manager is a true customer advocate - growing customer relationships from ... They are able to identify, rationalize and communicate customer needs and problems. ... Ridecell
AI for Automotive Leasing and Mobility
Customer Success Manager / Sr Manager
€36K - €50K EUR
Director, Customer Marketing
- Ivalua
- massy
- April 25
Customer Advocacy & Content Strategy
Build Champions: Spearhead customer advocacy initiatives aligned ... DIRECTOR, CUSTOMER MARKETING
This candidate can reside in the following office locations to fill this ... Soft Skills
Passion: A passion for elevating the customer experience at every touchpoint. ... In this role, you will drive the overall customer marketing strategy—from onboarding and retention to ... Working closely with Product Marketing, R&D, Sales, and Customer Success organizations, you will drive
Senior Customer Data Science - Solutions / Experimentation
- Datadog
- paris
- April 25
As a Customer Data Scientist at Datadog, you will partner directly with customers to help them design ... Working cross‑functionally with Sales, Product, and Engineering, you’ll play a key role in both customer ... This role is ideal for someone with deep experience in applied experimentation who thrives in customer-facing ... design and interpretation across product, marketing, pricing, and AI‑driven use cases
Enable long‑term customer ... into product improvements and roadmap input
Partner with Sales and Solutions teams to navigate complex customer
Senior Customer Success Manager EMEA
- DataDome
- paris
- April 25
Senior Customer Success Manager EMEA, you will :
Act as the primary business owner of the customer relationship ... Customer Success Manager, you’ll partner with the world’s largest enterprises to drive measurable impact ... /or SaaS environments is a plus
Strong business acumen with the ability to connect customer goals to ... Driving measurable customer outcomes such as increased product adoption, demonstrable ROI, and strong ... It would be great if...
5+ years in a Customer Success Management role
Experience in cybersecurity and
Customer experience manager F/M
- Audensiel
- strasbourg
- April 25
Ensure compliance with contractual obligations.Motivate the teams around the service to render to our ... Service Team Leader in the consolidation of the team schedules.Implement and ensure the proper application ... the applicable penalties.Minimum Requirements:A bachelor’s degree in computer science, science, or customer ... monitoring of systems already deployed.Work closely with the Insurance Manager, Technical Coordinator, and Customer ... relationship with clients to achieve ongoing client satisfaction.Monitor actions to be implemented following customer
Head of Customer Experience
- Ankorstore
- lille
- April 25
Main Responsibilities
Run the CX operations:
Lead, coach, and develop a team of ~20 Customer Service ... Experience, Operations, or Service Delivery environment, managing multi‑level teams. ... Lead AI‑first initiatives: maximise contact deflection through automation and self‑service with the north ... Key Performance Indicators
CES (Customer Effort Score) / CSAT (Customer Satisfaction Score)
Contact ... Be the voice of the customer at Ankorstore:
Represent the customer perspective at the ELT level, bringing




























































