4890 customer service English-speaking jobs in France

funds, splits money between the various parties in the funds flow, and ultimately manages the payout to service ... As we enter a new stage of growth, we are looking for an experienced Customer Success Manager to own ... experience Who You Are Required 5+ years of experience in Customer Success, Account Management or ... product direction, and collaborating with stakeholders across the business to ensure customer insights ... You will play a key role in representing the voice of the customer internally—sharing feedback, influencing

As our Partner Program Director, you'll take ownership of creating a best-in-class Partner Program / Customer ... stakeholders across Sales, Marketing, and Product, you will:Design & implement a structured Partner/ Customer ... SaaS, within the accounting tech spaceProven track record of building and launching partner programs / customer

persuasive writing, and presenting Ability to challenge clients' assumptions while maintaining absolute service-mindedness ... Joining us as a Senior Customer Success Manager means helping retailers harness autonomous AI to deliver ... As a Senior Customer Success Manager, you will liaise with Sales, Partnerships, Regional Marketing and ... and internal processes Create customer heroes & advocates, and work proactively with marketing to tell ... their story Requirements - what we expect from you: 3-5 years of experience in a customer experience

Main Responsibilities Run the CX operations: Lead, coach, and develop a team of ~20 Customer Service ... Experience, Operations, or Service Delivery environment, managing multi‑level teams. ... Lead AI‑first initiatives: maximise contact deflection through automation and self‑service with the north ... Key Performance Indicators CES (Customer Effort Score) / CSAT (Customer Satisfaction Score) Contact ... Be the voice of the customer at Ankorstore: Represent the customer perspective at the ELT level, bringing

Service, etc.) ... ENTER THE GAME As part of the creation of the Customer Intelligence & Trust department, you will play ... knowledge framework, consolidating insights from multiple sources (Data, CRM, UX Research, Customer ... Your mission is to deliver decisive customer and competitive insights that guide product, marketing and ... Drive customer-centric decision-making culture across the organization (“Be the Player” mindset) Present

for a proactive and customer-focused Customer Success Manager to help our clients achieve success with ... We're Hiring: Customer Success Manager Remote (France) Full-Time Level: Junior / Mid-Level We're looking ... This role is ideal for someone who enjoys building long-term relationships, solving customer challenges ... goals and needs • Monitor customer health metrics and proactively reduce churn risk • Provide training ... clients and ensure smooth adoption of products/services • Build strong relationships to understand customer

Manage customer accounts with Kong’s customer maturity model framework. ... About The Role As a member of the Customer Success team, you will act as a champion for Kong customers ... In this role, you will have the opportunity to interface with everyone in the customer environment, from ... Effectively manage the tracking and resolution of customer escalations on behalf of products and services ... attention to detail and delivering results across multiple initiatives, such as driving expansion, customer

YOUR ROLEThe Customer Experience specialist within the Customer Excellence team will support the Customer ... The Customer Experience specialist will also have a PMO scope to support the Customer Excellence team.WHAT ... This role involves managing feedback systems, monitoring customer sentiment, escalating critical cases ... relationship management (CRM) tools in coordinating and monitoring customer experienceCSat reporting ... of importance the main areas of accountability of the role :CSat / task workflow monitoringUtilize customer

Coordinate Customer Escalations with Structure and Calm A small number of customer issues will require ... Customer Success, Support, or Implementation. ... to drive revenue, resolve issues faster, and scale customer-facing teams. ... Aircall is a unicorn, AI-powered customer communications platform used by 22,000+ companies worldwide ... Proficient with CRMs, onboarding tools, customer success platforms, and webinar tools.

Highly customer‑service minded. Ability to cope with a highly demanding environment. ... Transfer in‑service experience and maintenance activities to management, other divisions of Customer ... Understanding of customer needs and operational context. ... Engineer (f/m) to join Airbus Customer Services based in Toulouse, France. ... Experience in Customer Services, preferably in the civil aeronautical field.

Job Description You join the Sales Department team as a Customer Relations Officer.

connected services, eligible to their vehicle, be able to: subscribe (free or paid offers), activate the service ... Subscription and Customer Engagement Platform Operations Engineer Software & Electric and Electronics ... SCEP Platform : “Subscription and Customer Engagement Platform” is the platform dedicated for subscriptions ... corrective actions and verify their effectiveness Define or use proactive/workaround processes to limit customer

Degree About the Customer Success Account Management Team The Customer Success Account Manager (CSAM ... Customer Success Intern — MakiPeople Internship (6 months) · Paris · Hybrid · €1,400/month · Master's ... Your Mission You will work directly with the CSAM team, gaining experience in the full customer success

services and strong Customer Experience Enable hybrid product and service offers Drive service growth ... strategy, customer needs, and delivery execution Profile & Other Information Strong market and customer ... understanding with customer‑centric mindset. ... Ability to drive digital transformation and improve customer experience. ... By defining service priorities, ensuring clear ownership and end-to-end accountability across the service

Highly customer focussed, you have a relentless focus on delivering outstanding service. ... You will lead a large team across a portfolio of our centres to deliver outstanding customer service

Observe carefully - check the ambiance, service quality, and overall customer experience. 4. ... Current customer of premium and luxury brands. ... Observant and passionate about customer experience. ... the Role: As a luxury brand evaluator, you will step into the world of luxury to discreetly assess customer ... 12 global offices and almost two decades of CX retail expertise, we’re committed to redefining the customer

) and customer service platforms (e.g., Zendesk, Salesforce Service Cloud, Google CES,...). ... Experience: Minimum 10 to 15 years of experience in the Customer Care field and/or in customer facing ... Ensure customer-centric, scalable and technology-enabled processes. ... Ensure tracking to help prioritize improvements and report on service performance trends. ... Process Owner, you are the guarantor of the design, harmonization, convergence and optimization of some Customer

Observe carefully - check the ambiance, service quality, and overall customer experience. 4. ... Current customer of premium and luxury brands. ... Observant and passionate about customer experience. ... the Role: As a luxury brand evaluator, you will step into the world of luxury to discreetly assess customer ... 12 global offices and almost two decades of CX retail expertise, we’re committed to redefining the customer

Observe carefully - check the ambiance, service quality, and overall customer experience. 4. ... Current customer of premium and luxury brands. ... Observant and passionate about customer experience. ... the Role: As a luxury brand evaluator, you will step into the world of luxury to discreetly assess customer ... 12 global offices and almost two decades of CX retail expertise, we’re committed to redefining the customer

Observe carefully - check the ambiance, service quality, and overall customer experience. 4. ... Current customer of premium and luxury brands. ... Observant and passionate about customer experience. ... the Role: As a luxury brand evaluator, you will step into the world of luxury to discreetly assess customer ... 12 global offices and almost two decades of CX retail expertise, we’re committed to redefining the customer