4625 customer service English-speaking jobs in France
Customer Success Lead: Scale NRR & CS Operations
- Ezus
- paris
- June 1
a Customer Success Lead, you will own the post-onboarding customer experience, from adoption to retention ... mission is to empower travel agencies to thrive in the digital era As we grow, we are looking for a Customer ... Success Lead to strengthen our operations, drive customer value, and build a high-performing CS team.As ... and performance-driven culture⚙️ 20% – Structuring and scaling CS operationsBuild and improve Customer ... health (usage, adoption, renewals, upsell opportunities)Lead complex situations and escalationsDrive customer
Payroll Customer Care Account Manager
- Onepilot
- paris
- June 1
service operation. ... improvement projects (process, tooling, workflows)
Contribute to the evolution of Onepilot’s payroll service ... Comfortable managing multiple stakeholders and high-expectation clients
Strong ability to monitor and improve service ... As part of our growth, we are looking for our next Payroll Customer Care Account Manager to join our ... As a Payroll Customer Care Account Manager, you will be the go-to expert for all payroll-related topics
Customer Success Manager (40874)
- ASSA ABLOY Global Solutions
- paris
- June 1
success processes and methodologiesPassion for service and customer centricityProficient in MS Office ... accountsDriving customer loyalty and advocacy, secure customer referencesEnsuring accurate and comprehensive ... LinkSelect how often (in days) to receive an alert: Create AlertAn Amazing Career Opportunity fora Customer ... and maintaining ongoing customer relationships, implementing success programs, contributing to sales ... Job ID: 40874The role of Customer Success Manager will include a broad range of tasks such as developing
Customer Success Manager
- ALICE Technologies Inc.
- paris
- June 1
This is a high-profile role that is critical to the growth of our customer base and company. ... As a Customer Success Manager you will develop a unique industry expertise as you work alongside our ... the world such as bridges, roadways, tunnels, solar farms, and high rise buildings.Role OverviewAs a Customer ... success.Identify and manage upsell and expansion opportunities based for ALICE within your assigned customer ... flexing the mental muscle to define a new product category and have the experience to be an early-stage customer
Customer Success Manager (North America)
- BBright SAS
- rennes
- June 1
Customer Success Manager – North America (based in Rennes, France)About BBrightBBright develops high-performance ... As we expand our footprint in the North-American region, we are looking to hire a Customer Success Manager ... base.Strong interpersonal and communication skills, customer-oriented, with demonstrated ability to ... Success after contract signature; support customer onboarding, training and integration phases.Proactively ... customers in North America, from onboarding to long-term support and success.Build and maintain strong customer
Customer Solution Manager (H/F)
- Aptiv
- villepinte
- June 1
inquiries and formulation of responses to the customer
Influence customer product direction by understanding ... We are looking for an EU Customer Solution Manager. ... As part of the EU Customer Solution Architect team, you will be our specialist for leading RFQ & RFI ... offer and input to the APTIV product roadmap
Coordinate needs analysis based on customer, Aptiv and ... and representing Aptiv’s product roadmap
Understanding customer specifications and distributing information
Customer Success Senior Manager
- Guidewire Software
- paris
- June 1
Customer Success Senior Manager
The Customer Success Manager is accountable for continuity and successful ... Ensure visibility of program and customer health both internally and with customer teams
Account management ... execution of all stages of the customer journey. ... and customer advocate to facilitate feedback and influence on Guidewire products and services
Provide ... that our customers will see their Success Manager as a trusted advisor and true partner – encouraging customer
Senior Customer Data Science - Solutions / Experimentation
- Datadog
- paris
- June 1
As a Customer Data Scientist at Datadog, you will partner directly with customers to help them design ... Working cross‑functionally with Sales, Product, and Engineering, you’ll play a key role in both customer ... This role is ideal for someone with deep experience in applied experimentation who thrives in customer-facing ... design and interpretation across product, marketing, pricing, and AI‑driven use cases
Enable long‑term customer ... into product improvements and roadmap input
Partner with Sales and Solutions teams to navigate complex customer
Customer experience manager F/M
- Audensiel
- strasbourg
- June 1
Ensure compliance with contractual obligations.Motivate the teams around the service to render to our ... Service Team Leader in the consolidation of the team schedules.Implement and ensure the proper application ... the applicable penalties.Minimum Requirements:A bachelor’s degree in computer science, science, or customer ... monitoring of systems already deployed.Work closely with the Insurance Manager, Technical Coordinator, and Customer ... relationship with clients to achieve ongoing client satisfaction.Monitor actions to be implemented following customer
Senior Customer Success Manager EMEA
- DataDome
- paris
- June 1
Senior Customer Success Manager EMEA, you will :
Act as the primary business owner of the customer relationship ... Customer Success Manager, you’ll partner with the world’s largest enterprises to drive measurable impact ... /or SaaS environments is a plus
Strong business acumen with the ability to connect customer goals to ... Driving measurable customer outcomes such as increased product adoption, demonstrable ROI, and strong ... It would be great if...
5+ years in a Customer Success Management role
Experience in cybersecurity and
Customer Success Manager Senior – Enterprise (EMEA)
- Powell Software
- paris
- June 1
A strategic role at the heart of Customer Success
What if these words resonate with you: Impact, Love ... At Powell, we are looking for a Senior Customer Success Manager - Enterprise, able to support our most ... You are a direct lever for growth and customer influence, working closely as a key partner to your KAM ... Influence product & strategy
structure and prioritize customer feedback
collaborate with Product teams ... mission
You will manage a portfolio of Enterprise accounts across EMEA, with a clear objective: maximize customer
Senior Customer Success Manager
- Kaisa Technologies AB
- paris
- June 1
Join our global team in designing and providing personalised customer experiences at scale. ... Job Overview The Senior Customer Success Manager will be responsible for maximising net retention and ... suite Maximising the value and business impact of Kaisa by establishing customer goals, pain points ... Success Programme to key customer stakeholders and ensuring the ongoing adoption of the Kaisa product ... and KPI’s and working with them to continuously optimise these Building and developing strong customer
Head of Customer Intelligence (F/M)
- Betclic Group
- bordeaux
- June 1
Service, etc.) ... ENTER THE GAME
As part of the creation of the Customer Intelligence & Trust department, you will play ... knowledge framework, consolidating insights from multiple sources (Data, CRM, UX Research, Customer ... Your mission is to deliver decisive customer and competitive insights that guide product, marketing and ... Drive customer-centric decision-making culture across the organization (“Be the Player” mindset)
Present
Remote Customer Success Specialist - Onboarding & Renewals
- Malt
- paris
- May 27
Explore your future career
As part of the Operations Division, you will join the Customer Onboarding ... About you
Experience: You have a background in Customer Experience Management, Operations, or Account
Customer Technical Support Engineer
- StrangeBee SAS
- paris
- May 24
it
Respect and uphold defined SLAs to ensure a consistent and high‑quality service experience
Design ... role
Fluency in English, both written and spoken (our customer base is predominantly international) ... context
Conduct customer calls and video meetings when technical complexity or relationship needs require ... Responsibilities
Handle customer support tickets on system, network, and application topics in a cybersecurity ... processes and tooling
Requirements
Minimum 3 years of experience in a similar support or technical customer‑facing
Scale Customer Engineer, EMEA Market - Paris
- Hard Yaka
- paris
- May 21
Coordinate Customer Escalations with Structure and Calm
A small number of customer issues will require ... Customer Success, Support, or Implementation. ... to drive revenue, resolve issues faster, and scale customer-facing teams. ... Aircall is a unicorn, AI-powered customer communications platform used by 22,000+ companies worldwide ... Proficient with CRMs, onboarding tools, customer success platforms, and webinar tools.
Customer relations manager - NWM
- Natixis NY Branch
- paris
- May 16
Job Description
You join the Sales Department team as a Customer Relations Officer.
Subscription and Customer Engagement Platform Operations Engineer
- Groupe PSA
- poissy
- May 16
connected services, eligible to their vehicle, be able to: subscribe (free or paid offers), activate the service ... Subscription and Customer Engagement Platform Operations Engineer
Software & Electric and Electronics ... SCEP Platform : “Subscription and Customer Engagement Platform” is the platform dedicated for subscriptions ... corrective actions and verify their effectiveness
Define or use proactive/workaround processes to limit customer
Freelance Luxury Brand Evaluator - Paris Region & Surroundings, FR
- CXG
- Rueil-Malmaison
- June 6
Observe carefully - check the ambiance, service quality, and overall customer experience. 4. ... Current customer of premium and luxury brands. ... Observant and passionate about customer experience. ... the Role: As a luxury brand evaluator, you will step into the world of luxury to discreetly assess customer ... 12 global offices and almost two decades of CX retail expertise, we’re committed to redefining the customer
Global Customer Care Process Owner — Transformation Leader
- Air Liquide
- saint priest
- May 27
) and customer service platforms (e.g., Zendesk, Salesforce Service Cloud, Google CES,...). ... Experience: Minimum 10 to 15 years of experience in the Customer Care field and/or in customer facing ... Ensure customer-centric, scalable and technology-enabled processes. ... Ensure tracking to help prioritize improvements and report on service performance trends. ... Process Owner, you are the guarantor of the design, harmonization, convergence and optimization of some Customer




























































