4938 customer service English-speaking jobs in France

lines are provided in accordance to Service Level Agreements (SLAs) Responsibility for ensuring effective ... risk Building and maintaining strong relationships with operational peers to oversee and ensure all service ... Task description:         Coordination of the day to day delivery of all live service elements in accordance ... when required, including detailed incident reporting Ensuring quality is maintained throughout the service ... as usual model Assist in coordinating Problem and Release management activities to ensure effective service

We design, manufacture, install, and service wind turbines across the globe. ... We design, manufacture, install, and service wind turbines across the globe.

train and guide staff to deliver excellent customer service throughout the customer journeyStaff ManagementAssist ... Make a real impact by ensuring seamless operations and delivering exceptional service every day. ... service representativesHelp schedule shifts and manage staff workload to ensure adequate coverage and ... service industryStrong leadership and organizational skills with a focus on team management and operational ... coordinationStrong organizational and multitasking abilitiesExcellent verbal and written communicationCustomer service

Customer Orientation: Ability to translate customer needs into clear technical actions and solutions. ... Propose and implement materials according to OEM and customer specifications. ... Provide all necessary technical support to target non-event launch material deployment at customer. ... He/She ensures technical alignment, drives customer satisfaction, and supports the deployment of compound ... Support Market Development Act as the technical ambassador of Materi’Act at the customer and represent

Understand customer needs and derive a strategy to be offered as integrated part of the global CLL service ... Lead and coordinate the integration and onboarding of new 3PL / LSP on behalf of the customer and in ... of Procurement and 3PL Management defines and oversees the strategy of managing 3PLs and Logistics Service ... applicable, evaluate and discuss savings expectations through rate negotiations and align with the customer ... coordination of IT and EDI integration, trainings and handovers Market Expertise and Operational / Customer

Customer-Centric Approach: Passionate about customer experience and committed to service excellence. ... Annually assist in setting customer satisfaction targets aligned with expected service quality. ... Quality Policy, and ensuring the highest standards of service excellence through innovative tools and ... Satisfaction service from other companies, Customers What We're Looking For: We are seeking a driven ... Voice of the Customer!

enhancements and service optimizations. ... and drive a culture of customer‑centricity. ... What You’ll Do Lead by Example: Lead a dynamic customer success team towards exceptional performance ... Advance Customer Relationships: Deepen client engagements through strategic interactions, serving as ... Role Overview As the Enterprise Customer Success Leader, you are tasked with more than just facilitating

Insights & Satisfaction Lead and the Customer Ops & Self-Service Lead to drive upstream improvements ... & Self-Service Lead, who drives operational efficiency and deflection The BPO & Quality Ops Lead, who ... Adapting to the AI-driven care model As AI and self-service absorb simpler contacts, you actively ... We're looking for a Customer Care Lead to own the quality and performance of expert-level customer support ... The Customer Satisfaction & Ops team Reporting directly to Gaëlle, Head of Customer Satisfaction & Operations

About the Team At Gorgias, we are revolutionizing customer service for ecommerce businesses. ... teams have clear context when escalating customer needs Who You Are 5+ years in Customer Success, ... What You’ll Do As an Enterprise Customer Success Manager in CDD, you will: Customer Partnership & Account ... Our Customer Success team ensures clients realize measurable value from our platform by driving product ... Our teams use it every day to research, write, analyze, code, and craft better customer experiences.

Act as the primary point of contact for product, platform and service-related queries. ... Lead customer onboarding, activation and implementation. ... Establish and lead weekly, monthly and quarterly customer reviews. ... Customer Success Manager – Enterprise SaaS / Media Technology Paris, France | Remote | Full-time We are ... Strong understanding of customer onboarding, adoption, retention and account growth.

service. ... Position Overview The Customer Renewals Team Specialist (CRT) helps develop customer relationships that ... The Customer Renewals Team Specialist will report to the Senior Director, Customer Success General Responsibilities ... promote customer growth, retention and loyalty. ... Structured: leads the customer through the process, is organized and responsive.

Role Overview As a Mid-Market Customer Success Manager at the company, you will own both value realisation ... Product Feedback: Represent customer needs internally and relay insights back to Product and Engineering ... What You Have 3–4+ years in customer-owning roles at tech or SaaS platforms, including direct ownership ... What You’ll Do Onboarding: Integrate the company into customer workflows, guide administrators with data-backed

foster flexible working arrangements to stimulate innovative thinking.Your challengesAct as the in service ... issues resolution progressRepresent Airbus in face-to-face customers meetings to address and manage in-service ... Airbus Commercial Aircraft is looking for a Customer Support Engineer (f/m) to join our team based in ... Ground) situation and corresponding stand-by duty on regular basis in coordination with the Airbus Customer ... reliability dropsAct as the voice of Airbus towards all our customers around the worldAct as the voice of the customer

Success, Customer Success, Customer Enablement, Account Management or a relevant customer-facing role ... As a Customer Enablement Manager, you’ll work directly with some of our largest customers to help them ... Your ability to build strong relationships, connect the dots between product features and customer goals ... ’ll do at Figma:Manage the adoption journey for a portfolio of large, strategic customersUnderstand customer ... product knowledge and a customer‑first, consultative approach to solving challenges and driving adoptionA

service. ... Renewals Team Specialist (CRT) helps develop customer relationships that promote customer growth, retention ... Renewals Team Specialist will report to the Senior Director, Customer Success.General Responsibilities ... Using the experience gained from the field and the voice-of customer (VOC), the CST is actively assisting ... You will engage with new, existing and prospective customers promoting Circle products and driving customer

satisfaction, customer service, adoption, and retention experience Excellent written/verbal communication ... success plans for your customers, utilizing net promoter score (NPS) metrics and other customer data ... About the Position: The Customer Success Manager will be responsible for generating a repeatable strategy ... plans for accounts by creating metrics to support product onboarding, product adoption, as well as customer ... managers to understand the short‑term and long‑term sales strategies to identify key areas to drive customer

As Customer Success Manager, you support our clients in getting the most value out of our products. ... Collect and share customer feedback and expansion signals, contributing directly to product evolution ... Prepare and lead customer interactions (onboarding calls, follow‑ups, business check‑ins), with a pragmatic ... drive expansion opportunities (upsell and cross‑sell) within your portfolio by deeply understanding customer ... with internal teams (Sales, Product, Marketing) to support expansion motions and improve the overall customer

Ensure smooth handover from Sales to Customer Success after contract signature; support customer onboarding ... Customer Success Manager – North America (based in Rennes, France) About BBright BBright develops high-performance ... Build and maintain strong customer relationships; understand clients’ business goals, challenges, and ... As we expand our footprint in the North-American region, we are looking to hire a Customer Success Manager ... Strong interpersonal and communication skills, customer-oriented, with demonstrated ability to build

As Customer Success Manager, you support our clients in getting the most value out of our products. ... Collect and share customer feedback and expansion signals, contributing directly to product evolution ... Prepare and lead customer interactions (onboarding calls, follow‑ups, business check‑ins), with a pragmatic ... drive expansion opportunities (upsell and cross‑sell) within your portfolio by deeply understanding customer ... with internal teams (Sales, Product, Marketing) to support expansion motions and improve the overall customer

At the same time, every customer benefits from structured, personalized support. ... skills You have at least 5 years of experience managing enterprise client portfolios in B2B SaaS, as a Customer