4762 customer service English-speaking jobs in France

As our Partner Program Director, you'll take ownership of creating a best-in-class Partner Program / Customer ... stakeholders across Sales, Marketing, and Product, you will:Design & implement a structured Partner/ Customer ... SaaS, within the accounting tech spaceProven track record of building and launching partner programs / customer

Key responsibilities Analyze and identify root causes of complex field quality issues impacting customer ... Results-driven and customer-focused, you are comfortable working in cross-functional and international

Customer Orientation:Ability to translate customer needs into clear technical actions and solutions. ... Propose and implement materials according to OEM and customer specifications. ... The main missions of the role are: Lead Technical Deployment on Customer Projects Ensure consistent ... Provide all necessary technical support to target non-event launch material deployment at customer. ... He/She ensures technical alignment, drives customer satisfaction, and supports the deployment of compound

We operate with a strong commitment to expertise, customer value, and innovation. ... You will join Teciem’s European Customer Success & Solutions Consulting team, a unified organization ... Influence Product, Services, and Support teams by bringing field insights and customer perspectives. ... Lead customer engagement programs including health checks, “walk the floor” assessments, usage reviews ... that brings together Solution Consultants, hybrid presales/CSM profiles, and retention-focused Customer

one of Python, JS/TS, or Go fluently enough to follow a stack trace, scan an SDK file, and point a customer ... support function as we scale: runbooks, on‑call rotation, escalation paths, SLAs, internal triage, customer-facing

We encourage our employees to participate in community service events and other team-building activities ... Product Management to set product strategy, providing voice of customers and suggestions for product and service ... Key Responsibilities Develop customer relationships to facilitate understanding of customer needs and ... Develop customer relationships to facilitate understanding of customer needs and create proposals with ... a value proposition to meet customer needs and secure Orders Entered (OE).

service, with a strong understanding of customer support operations and service excellence. ... Continuously test and refine how AI handles customer requests. ... and help define what excellent Customer Care looks like at scale. ... and help define what excellent Customer Care looks like at scale. ... Based in Bordeaux, you will lead the Customer Care team as pony scales across Europe, playing a central

turning customer insights into meaningful product enhancements and service optimizations.What You HaveLeadership ... and drive a culture of customer‑centricity.Product Feedback: Ensure we develop a feedback flywheel, ... As a member of the broader Customer Success Leadership team, you will craft and execute a strategic vision ... integral part in helping to drive strategy and execution in how we deliver an end-to-end excellent customer ... advocacy.Advance Customer Relationships: Deepen client engagements through strategic interactions, serving

, relaying insights and feedback to internal teams to drive continuous product and service enhancements.Experienced ... Every Entropian is a builder.As a Customer Success Manager at Entropia, you make deal teams successful ... into passionate advocates for Entropia within their organizations.Customer Health Monitoring: Monitor customer ... satisfaction and capitalize on renewal and growth opportunities.Feedback Loop: Serve as the voice of the customer

Attached to the Customer project department, the Customer Project Manager is responsible for managing ... Inspired by the digital world, we are firmly customer-oriented and driven by an entrepreneurial spirit ... Job Description We are looking for a Customer Project Manager at our Massy site, to support our rapid ... You will be at the interface between the customer and the Exotrail business and technical teams, as a ... primary contact, ensuring that contractual obligations and customer expectations are met throughout

About the Team At Gorgias, we are revolutionizing customer service for ecommerce businesses. ... teams have clear context when escalating customer needs Who You Are 5+ years in Customer Success, ... What You’ll Do As an Enterprise Customer Success Manager in CDD, you will: Customer Partnership & Account ... Our Customer Success team ensures clients realize measurable value from our platform by driving product ... Our teams use it every day to research, write, analyze, code, and craft better customer experiences.

Strong communication skills and customer focus. ... The role is within the Customer Success team dedicated to companies with less than 250 staff.

The role requires 8+ years of experience in customer operations, customer experience, support leadership ... Make Customer Experience data‑native This role is deeply data‑driven. ... About the role We’re hiring our first Head of Customer Experience, a senior, hands‑on operator who will ... As a Head of Customer Experience, you will be in charge in three operational verticals, defined below ... Once you’ve proven the impact of Customer Experience as a strategic lever, on retention, fraud, NPS,

value realization and ensure business outcomes through consumption of purchased solutions and success service ... businesses optimise liquidity performance across the enterprise.About the RoleWe are looking for a Customer ... needs across different markets.Develop and document advanced, cross‑functional account strategies in Customer ... practices and cultural preferences.Establish success metrics, annual goals and key objectives with the customer ... outcomes.Qualifications & Experience5+ years of experience in Customer Engagement/Success, Account Management

service. ... Position Overview The Customer Renewals Team Specialist (CRT) helps develop customer relationships that ... The Customer Renewals Team Specialist will report to the Senior Director, Customer Success General Responsibilities ... promote customer growth, retention and loyalty. ... Structured: leads the customer through the process, is organized and responsive.

Success, Customer Success, Customer Enablement, Account Management or a relevant customer-facing role ... As a Customer Enablement Manager, you’ll work directly with some of our largest customers to help them ... Your ability to build strong relationships, connect the dots between product features and customer goals ... ’ll do at Figma:Manage the adoption journey for a portfolio of large, strategic customersUnderstand customer ... product knowledge and a customer‑first, consultative approach to solving challenges and driving adoptionA

You will join the Customer Success team. ... What you will do As a Customer Success Manager - Enterprise accounts, you will: - Own the long-term success ... product, with a strong focus on value realization and growth potential. - Prepare and lead strategic customer ... Account Executives to structure, influence, and close expansion deals within your accounts. - Capture customer ... partner, combining deep product expertise with a strong business and revenue mindset. - Deeply understand customer

satisfaction, customer service, adoption, and retention experience Excellent written/verbal communication ... success plans for your customers, utilizing net promoter score (NPS) metrics and other customer data ... About the Position: The Customer Success Manager will be responsible for generating a repeatable strategy ... plans for accounts by creating metrics to support product onboarding, product adoption, as well as customer ... managers to understand the short‑term and long‑term sales strategies to identify key areas to drive customer

Ensure smooth handover from Sales to Customer Success after contract signature; support customer onboarding ... Customer Success Manager – North America (based in Rennes, France) About BBright BBright develops high-performance ... Build and maintain strong customer relationships; understand clients’ business goals, challenges, and ... As we expand our footprint in the North-American region, we are looking to hire a Customer Success Manager ... Strong interpersonal and communication skills, customer-oriented, with demonstrated ability to build

As Customer Success Manager, you support our clients in getting the most value out of our products. ... Collect and share customer feedback and expansion signals, contributing directly to product evolution ... Prepare and lead customer interactions (onboarding calls, follow‑ups, business check‑ins), with a pragmatic ... drive expansion opportunities (upsell and cross‑sell) within your portfolio by deeply understanding customer ... with internal teams (Sales, Product, Marketing) to support expansion motions and improve the overall customer