4616 customer service English-speaking jobs in France
Customer Experience Manager
- Wiz
- paris
- June 20
strategic customers
Provide the team with tactical and strategic guidance to ensure delivery of exceptional service ... Requirements
5+ years of experience as a CSM, CEM, PM or related customer facing revenue focused role ... ideally within security or cloud
3+ years of experience managing Post Sales – Customer Success or Services ... Experience Management (CEM) team is to connect Wiz value to top customer initiatives to outpace the ... stakeholders invested in Wiz, and delivering value realization to our most valued customer accounts
Group Customer Satisfaction Coordinator / Coordinateur de la Satisfaction Clients
- Europcar
- paris
- June 20
Approach: Passionate about customer experience and committed to service excellence* Exceptional Communication ... model and advocate for customer satisfaction* Continuously assess and enhance customer-centric practices ... , ensuring that customer needs and feedback are integrated into all aspects of the business* Monitor ... **About the Role:*** Promote a customer-centric culture throughout the organisation by serving as a role ... whole Group* Represent the Group and assist local counterparts (NPS/Customer Satisfaction champions)
Customer Success Manager
- Payflows
- paris
- June 20
partnerships — ensuring our clients not only succeed on our platform but expand with us.As a Customer ... with key decision‑makers — from operational users to CFO‑level stakeholders.Serve as the voice of the customer ... AccountsIdentify upsell and cross‑sell opportunities by aligning Payflows’ capabilities with evolving customer ... experience.Who You AreYou have 2–5 years of experience in Customer Success, Account Management, or Consulting ... onboarding to QBRs.Strong analytical mindset — able to interpret data and make decisions that improve customer
Customer Success Manager (CSM)
- Patrowl.io
- paris
- June 20
Your mission is simple: drive customer satisfaction, retention, and growth. ... About the Role
As a Customer Success Manager, you will be the main point of contact for our clients, ... What You’ll Do
Customer Relationship & Success
Act as the primary point of contact for your clients ... existing ARR through account expansion
Anticipate churn risks and proactively address them
Monitor customer ... client feedback and contribute to improving the product roadmap
Collaborate internally to improve the customer
Customer Success Manager (M/F) - Paris (Full Remote Europe possible) - Wiremind Cargo
- Wiremind, SAS.
- paris
- June 20
similar enterprise customer‑facing role. ... Today, our customer relationships are managed by the same people who sell and implement our products. ... As our installed base grows, we need a dedicated function that owns customer health, protects revenue ... Your accountabilities:
Customer Relationship Ownership: Primary point of contact and trusted advisor ... You will own our post‑implementation customer relationships — ensuring our airline partners get maximum
Team Lead Customer Success (CDI – FR/EN)
- Ezus
- paris
- June 20
a Customer Success Lead, you will own the post‑onboarding customer experience, from adoption to retention ... mission is to empower travel agencies to thrive in the digital era As we grow, we are looking for a Customer ... Success Lead to strengthen our operations, drive customer value, and build a high‑performing CS team.As ... and performance‑driven culture⚙️ 20% – Structuring and scaling CS operationsBuild and improve Customer ... health (usage, adoption, renewals, upsell opportunities)Lead complex situations and escalationsDrive customer
Customer Success Manager
- Reverse Contact
- paris
- June 20
What you’ll own
Customer onboarding & activation:
Own onboarding for new customers
Understand customer ... This is not a classic Customer Success role.
You won’t be a support agent. ... This is a highly customer-facing, hands‑on role with real ownership and visibility inside the company ... with customers
Understand customer pain points before they become problems
Own retention outcomes and ... Help Product prioritize improvements based on customer pain points
Spot recurring issues, requests or
Security Customer Success Engineer (SCSE) New France - Remote
- Wrike
- rennes
- June 15
Customer Success teams
Fast‑paced environment with multiple concurrent customer engagements and priorities ... between our security organization and our global customer base. ... Security Customer Success Engineer (SCSE)
France - Remote
Wrike is the most powerful work management ... This role requires strong collaboration, responsiveness, and a customer‑first mindset. ... About the Role
Wrike is looking for a Security Customer Success Engineer (SCSE) to serve as the key link
Security Customer Success Engineer (SCSE)
- Wrike
- paris
- June 15
Customer Success teams
Fast-paced environment with multiple concurrent customer engagements and priorities ... between our security organization and our global customer base. ... This role requires strong collaboration, responsiveness, and a customer-first mindset. ... About the Role
Wrike is looking for a Security Customer Success Engineer (SCSE) to serve as the key link ... In this role, you will act as the primary technical security advisor for the Sales and Customer Success
Account Executive Customer Base Large Enterprise - Retail / Hospitality / Transportation
- Workday
- paris
- June 13
Our Customer Base sales team uses their extensive experience and consultative selling skills to initiate ... Understanding of the strategic competitive landscape of the industry by staying up to date with trends and customer
Customer Success Public Sector
- Malt
- paris
- June 13
Explore your future career
You will join Malt as a Customer Onboarding & Success manager for the Public ... About you
Strong background in managing complex client relationships, customer experience, and conflict ... Reporting to the VP Customer Onboarding and Success, you will act as a key business partner for our Account
Subscription and Customer Engagement Platform Operations Engineer
- Groupe PSA
- poissy
- June 10
connected services, eligible to their vehicle, be able to: subscribe (free or paid offers), activate the service ... Subscription and Customer Engagement Platform Operations Engineer
Software & Electric and Electronics ... SCEP Platform : “Subscription and Customer Engagement Platform” is the platform dedicated for subscriptions ... corrective actions and verify their effectiveness
Define or use proactive/workaround processes to limit customer
Customer Success Engineer
- EngineersOfAI
- paris
- June 9
You’ll work across a variety of customer architectures and use cases, helping teams design performant ... and serving incredible customers like Under Armour, PetSmart, Stripe, Gymshark, and Walgreens.As a Customer ... strong documentation habits, and ongoing knowledge sharing.If you’re excited by the idea of shaping customer ... status reports to customers on a regularly scheduled meetingProactively identify and work with the customer ... and industry practices around search implementation and optimisationWork closely with your account’s Customer
Global Customer Experience Data & Automation Lead
- Ipsen Group
- paris
- June 9
## Global Customer Experience Data & Automation LeadApplylocations: Paris: London (UK)time type: ... Full timeposted on: Posted Todayjob requisition id: R-21697**Title:**Global Customer Experience Data ... This role is the structural backbone of Customer Experience data strategy — responsible for taxonomy, ... **Data Foundations & Optimization**Own the framework for harmonized customer experience measurement across ... frameworks, and automation foundations that enable Ipsen to deliver scalable, compliant, and measurable customer
Global Omnichannel Customer Engagement Lead
- Sobi - Swedish Orphan Biovitrum AB (publ)
- paris
- June 9
Job Description
The Global Omnichannel Customer Engagement Lead will be responsible for delivering seamless ... should be confident to work independently in a matrix management environment, developing impactful customer ... cross functional teams (both commercial and non-commercial) to create personalized journeys based on customer ... BI
Desirable experience in data flows/warehouse
Experienced in marketing automation across different customer ... manager to develop omnichannel and digital roadmap for the region(s)
Proactively assess future trends in customer
Customer Solutions Engineer
- Scality
- paris
- June 7
providers) stakeholders
Multitasking: Manage multiple tasks and projects simultaneously, planning service ... Relationship Management: Build positive relationships with internal (e.g., sales) and external (e.g., service ... obligations
Customer Focus: Listen actively to understand and address customer needs before proposing ... interactions and project delivery
Customer Liaison: Serves as the primary contact for customer delivery ... environments)
What the job involves
Reporting to: Team Manager
The Customer Solutions Engineer (CSE
Customer Success Specialist H/F
- Kubota Holdings Europe
- thionville
- June 5
Success Specialist, you will ensure the best customer experience possible throughout the customer journey ... orientation and desire to improve customer experienceTechnical skills and knowledge (but not limited ... strong local market knowledge and deep industry knowledge with e-commerce capabilities.MissionAs the Customer ... fast-paced, deadline-driven team environmentStrong analytical and problem-solving capabilitiesStrong customer
Customer Relationship Manager (Regional Lead) | AI & Fintech Solutions
- Assetara Limited
- franconville
- June 5
footprint across Asia, Europe, and the USA, we are seeking high-caliber professionals to join us as Customer
Customer Success Lead
- Barrington James Limited
- paris
- June 5
Customer‑Centric Approach: Passion for delivering exceptional customer experiences and ensuring customer ... Job Title: Customer Success Lead– Biotech Solutions
As a Customer Success Lead, you’ll be the key driver ... of customer satisfaction and retention. ... Role Overview
We are seeking a Customer Success Lead to oversee customer relationships and ensure the ... Customer Advocacy: Serve as the voice of the customer internally, ensuring their needs and feedback are
Senior Customer Success Manager
- BlackLine
- paris
- June 5
Provide feedback to various internal customer teams to improve customer experience. ... Continually communicate BlackLine value to customer through the entire customer journey. ... Deliver on Customer Success program strategy specifically associated with BlackLine onboarded customer ... aligns to the customer corporate goals and objectives and are required to ensure the customer is receiving ... Assist with the provision of customer references.




























































