4534 customer service English-speaking jobs in France

Use customer feedback through VoC to drive improvements in service delivery processes. ... What You Do Responsible for day-to-day operations to ensure all service delivery activities meet customer ... What We Offer At Allianz Partners, AI is revolutionizing customer service and claims management through ... Customer‑centric mindset. ... meeting customer expectations.

Customer Quality Development Plan and conduct audits together with customer representatives. ... Main Responsibilities Customer Quality Management Act as the primary customer interface on all quality-related ... Strong customer focus and stakeholder management skills. ... Manage and follow up customer complaints, disputes, and non-conformities. ... Customer Quality Engineer Wärtsilä Energy leads the transition towards a 100% renewable energy future

focusing on the needs of our customers, we are able to combine scientific excellence with qualified service ... health Your Skills 5+ years in Customer Success, account management, or a comparable customer-facing ... customers - from first successful use through to growing, multi-team deployments Build the Customer ... back into what we build Use AI and automation to scale your reach and sharpen your read on customer ... Senior Customer Success Manager Your Tasks Own adoption, retention, and expansion across our digital-services

Act as an escalation point for complex customer issues, ensuring timely resolution and excellent service ... A hands‑on problem solver with a passion for customer success and operational efficiency. ... Optimise Operations and Customer Onboarding Manage team schedules, including PTO and holiday coverage ... Drive Strategic Impact and Innovation Analyse team and customer performance data to inform decision-making ... Foster a positive, collaborative team environment that prioritises customer success and operational excellence

KEY RESPONSIBILITIES: Ensure our store team deliver a premium level of customer service Monitor KPI's ... If you share our passion for retail and customer service, and want to grow within a supportive and ambitious

portfolio SKILLS Strong expertise in Customer Success, including customer adoption, retention strategies ... while driving adoption, governance and long-term customer success. ... We have 450 employees in Paris, Lyon, Portugal & Germany MAIN RESPONSIBILITIES At Bedrock, the Customer ... , in coordination with internal teams Drive platform adoption, usage and customer success indicators ... Success Steering Committees, secure commitments and manage major escalations Monitor customer health

Monitor and evaluate customer service interactions to ensure quality standards are met. ... or equivalent You are curious, rigorous, data-driven and result oriented You are comfortable using customer ... You will be responsible to drive service excellence across all client service operations, continuously ... Service Knowledge and Quality Manager to join the crew. ... Experience with Salesforce Service Cloud or Zendesk is a plus.

satisfaction and company growth.It is a highly formative seat, customer relations, project management ... product integration, finding the internal processes that can run better, and contributing directly to customer ... integrations, and make the machine behind them faster.You will sit where Kleep meets its brands: keeping the customer

You'll work closely with the Revenue Operations Director and collaborate across sales, customer success ... cleaner, leaner, and more agile.The RoleWe are seeking a strategic and execution-focused Revenue & Customer ... processes, ensuring alignment with strategic goalsConduct reporting and data analysis across sales, customer ... Manager who will act as the operational backbone across our revenue-generating functions with a focus on customer ... scaling.You'll develop and implement systems, processes and strategies to improve efficiency across the customer

Maintain high levels of customer satisfaction through effective service delivery. ... service delivery in a highly regulated and technically demanding environment. ... employees, eligible dependents, and household membersWe encourage our employees to participate in community service ... Travel to customer sites as needed to support teams and ensure operational performance. ... People LeadershipBuild and maintain a strong safety, quality, and customer-focused culture.

Customer Service & Cross-Functional Collaboration: Understand customer requirements, manage the end-to-end ... Collaborate with internal teams and external partners to ensure smooth operations and a positive customer ... service cycle, and support the resolution of complaints and claims. ... Help strengthen operational capabilities and promote a service-oriented culture. ... Operational Monitoring & Improvement: Monitor key metrics such as cost, efficiency, service quality,

This role involves a dual focus on SAP Platform Service Delivery and Service Transition Management, supporting ... to ensure seamless operational continuity Drive collaboration with external managed service providers ... Delivery Managers and the rationale for staffing levels Design and lead the service transition strategy ... managed services Lead the definition of a new team organization, including roles for Tech Leads and Service ... within Kanban, continuous backlog, or recurring-task environments Extensive experience in SAP Platform Service

You are customer‑focused – someone who prioritizes customer success in their work. ... technical and solution expertise to drive targeted opportunities and exceed customer expectations. ... Working hand in hand with our Kyndryl Consult Partners and customer partners, you will leverage your ... As a Customer Technology Advisor, you will not only shape the future of technology solutions but also ... where your well‑being is prioritized and your potential can thrive.The RoleJoin our dynamic team as a Customer

to the Customer project department, the Customer Project Manager is responsible for managing propulsion ... We are looking for a Customer Project Manager at our Massy site, to support our rapid growth.Attached ... accommodation fitting the platform, to delivery to customers:Leading and managing electric propulsion customer ... and external) are achieved on time, on quality, and on cost.You will be at the interface between the customer ... Exotrail business and technical teams, as a primary contact, ensuring that contractual obligations and customer

Customer Delivery Engineers (CDEs) own the end-to-end deployment and execution of customer satellite ... deploy missions in orbit.We integrate, launch, and operate spacecraft, offering end-to-end missions as a service ... You will sit at the intersection of satellite operations, customer engineering, software development, ... outcomes for every mission you support.About this role:Serve as the primary technical interface for customer ... Python to improve reliability, adoption, and operational scaleTranslate operational experience and customer

Success tooling ecosystem (CRM, customer health, and collaboration tools) to manage your portfolio and ... mindset.Eagerness to deliver an exceptional customer experience, proactively reduce churn, troubleshoot ... empower brands to deliver smarter, faster, and more impactful digital experiences across the entire customer ... the broader CS organization.What You'll BringProven experience in Customer Success or Account Management ... internally, contributing to Customer Success playbooks and best practices to help scale excellence across

Key Responsibilities Own the performance of the site-centric customer journey and related digital touchpoints ... site and journey performance KPIs Profil Hard Skills Strong understanding of website performance, customer ... without direct authority, across brands and markets Structured, pragmatic, and results oriented approach Customer

customer-facing operations team. ... About the team You will join the Customer Operations team and report to the Head of Customer Operations ... Our installment and deferred payment solutions help merchants boost sales by 20% or more, increase customer ... About you To succeed in this job You have experience managing a Customer Operations team or a similar ... Coordinate with the wider Customer Operations organization, communicate progress and challenges clearly

Team Composition: You will be part of a France-based team of 5 Customer Success Managers dedicated to ... What You'll Bring Proven experience in Customer Success within a SaaS environment (or related roles), ... Tech Stack & Tools: You will work daily with the VWO/ABTasty platform and our Customer Success tooling ... ecosystem (CRM, customer health, and collaboration tools) to manage your portfolio and orchestrate the ... mindset.Eagerness to deliver an exceptional customer experience, proactively reduce churn, troubleshoot

About the team You will join the Customer Operations team and report to the Head of Customer Operations ... To succeed in this job You have experience managing a Customer Operations team or a similar customer-facing ... Our installment and deferred payment solutions help merchants boost sales by 20% or more, increase customer ... Coordinate with the wider Customer Operations organization, communicate progress and challenges clearly ... And it will be nice if you also You have experience in merchant operations, customer support or another