4502 customer service English-speaking jobs in France

service. ... You will troubleshoot, diagnose, and resolve technical problems while providing exceptional customer ... Responsibilities Set up and provide customer support for the effective operation of software medical ... our customers, you will be an important source of information for the R&D, Data Science, Product and Customer ... Raise customer feedbacks and propose evolutions for new releases of our products and our partner's products

The role has accountability for operational performance, cost control, carrier management, customer service ... exposure.Support commercial and sales teams with competitive shipping solutions, pricing inputs, and customer‑specific ... digitalization in line with group systems and policies.Handle operational escalations and ensure high levels of customer ... providers, including rate and service negotiations.Excellent organizational and multitasking skills, ... satisfaction and service recovery.Lead, coach, and develop the shipping operations team, fostering a

collect/synthesize customer feedback (Voice of Customer) to identify feature gaps. ... define processes, playbooks, and best practices across the Customer Success team. ... Scientific & Product Advocacy (Voice of Customer)Product Feedback Loop: Conduct regular workshops and ... Develop comprehensive account and success plans aligned with customer business goals, demonstrating and ... gap between complex AI capabilities and real-world drug research & development workflows.The Senior Customer

Customer Success teams Fast‑paced environment with multiple concurrent customer engagements and priorities ... between our security organization and our global customer base. ... Security Customer Success Engineer (SCSE) France - Remote Wrike is the most powerful work management ... This role requires strong collaboration, responsiveness, and a customer‑first mindset. ... About the Role Wrike is looking for a Security Customer Success Engineer (SCSE) to serve as the key link

Join our global team in designing and providing personalised customer experiences at scale. ... Job Overview The Senior Customer Success Manager will be responsible for maximising net retention and ... suite Maximising the value and business impact of Kaisa by establishing customer goals, pain points ... Success Programme to key customer stakeholders and ensuring the ongoing adoption of the Kaisa product ... and KPI’s and working with them to continuously optimise these Building and developing strong customer

Customer Success teams Fast-paced environment with multiple concurrent customer engagements and priorities ... between our security organization and our global customer base. ... This role requires strong collaboration, responsiveness, and a customer-first mindset. ... About the Role Wrike is looking for a Security Customer Success Engineer (SCSE) to serve as the key link ... In this role, you will act as the primary technical security advisor for the Sales and Customer Success

Our Customer Base sales team uses their extensive experience and consultative selling skills to initiate ... Understanding of the strategic competitive landscape of the industry by staying up to date with trends and customer

Job Description You join the Sales Department team as a Customer Relations Officer.

You’ll work across a variety of customer architectures and use cases, helping teams design performant ... and serving incredible customers like Under Armour, PetSmart, Stripe, Gymshark, and Walgreens.As a Customer ... strong documentation habits, and ongoing knowledge sharing.If you’re excited by the idea of shaping customer ... status reports to customers on a regularly scheduled meetingProactively identify and work with the customer ... and industry practices around search implementation and optimisationWork closely with your account’s Customer

International Omnichannel Customer Engagement Director RRD Job Purpose In this role, the EMEA Omnichannel ... Customer Engagement Director RRD will be responsible for leading the CE transformation of Rare Disease ... Key Responsibilities Lead the development and delivery of the EMEA Customer Engagement (CE) strategy ... Pilot and scale innovative engagement models to enhance customer experience and demonstrate impact. ... Design and execute seamless, multi‑channel customer journeys across key audiences (HCPs, patients, caregivers

You can either come from a Senior Customer Success background or a Management background. ... We are looking for an experienced Customer Success Lead to join a fast-growing technology company expanding ... outcomes Act as a customer advocate, feeding insights into product and strategy What We’re Looking ... C-level stakeholders Run business reviews and strategic success plans Lead and develop a team of 2 Customer ... For 5+ years experience in Customer Success within a SaaS/tech environment Strong track record in enterprise

Success Specialist, you will ensure the best customer experience possible throughout the customer journey ... orientation and desire to improve customer experienceTechnical skills and knowledge (but not limited ... strong local market knowledge and deep industry knowledge with e-commerce capabilities.MissionAs the Customer ... fast-paced, deadline-driven team environmentStrong analytical and problem-solving capabilitiesStrong customer

Provide feedback to various internal customer teams to improve customer experience. ... Continually communicate BlackLine value to customer through the entire customer journey. ... Deliver on Customer Success program strategy specifically associated with BlackLine onboarded customer ... aligns to the customer corporate goals and objectives and are required to ensure the customer is receiving ... Assist with the provision of customer references.

Customer Success lead to support and scale relationships with businesses using our cross-border payments ... This is a high-ownership role at the intersection of customer success, payments operations, and strategic ... opportunities to improve customer workflows, operational efficiency, onboarding journeys, and support ... support and operational tools such as Zendesk, Jira, and modern AI-powered customer operations platforms ... stakeholders across finance, treasury, operations, and compliance functions.Deliver a high-quality customer

The role requires 8+ years of experience in customer operations, customer experience, support leadership ... Make Customer Experience data‑native This role is deeply data‑driven. ... About the role We’re hiring our first Head of Customer Experience, a senior, hands‑on operator who will ... As a Head of Customer Experience, you will be in charge in three operational verticals, defined below ... Once you’ve proven the impact of Customer Experience as a strategic lever, on retention, fraud, NPS,

We want to ensure top tier customer support - and we’re hiring someone who won’t just act as a bridge ... A few years experience in customer support, client success, or technical support, ideally in a B2B SaaS

value realization and ensure business outcomes through consumption of purchased solutions and success service ... businesses optimise liquidity performance across the enterprise.About the RoleWe are looking for a Customer ... needs across different markets.Develop and document advanced, cross‑functional account strategies in Customer ... practices and cultural preferences.Establish success metrics, annual goals and key objectives with the customer ... outcomes.Qualifications & Experience5+ years of experience in Customer Engagement/Success, Account Management

direction and drive technical decision-making in customer-facing engagements,Experience leading technical ... plusWhat the job involvesSonatus is seeking a highly motivated, experienced AI Engineer to join our Customer ... integrating, and deploying AI/ML-based solutions in production environments,Proven ability to influence customer ... systems and data,This position operates in a forward-deployed engineering model, working closely with customer ... operate effectively in ambiguous environments and drive clarity, alignment, and execution,Experience in customer

Our activity is looking for a CBU (Customer Business Unit) OES & Program Controller Apprentice based

Experience with B2B & Support Software: You should understand how SaaS (Software as a Service) products ... Outside France: If you live outside of France, the position will be under a full‑time freelance service ... Experience in Customer Support via Live Chat: You should be comfortable handling multiple customer conversations ... The Role We’re looking for a Technical Customer Support Specialist to join our team! ... You’ll assist with inquiries, troubleshoot issues, and ensure a smooth customer experience.