4365 customer service English-speaking jobs in France

  • Leonar
  • Paris
  • April 5
Success strategy and execution for our saas product.The Customer Success manages the artists using the ... + management.Passion for customer success: genuine care for clients.Great execution skills: hardworker ... Success department (in a SaaS is a plus).Proven record of designing and scaling Customer Success processes ... management operating in 5 languages (EN, FR, DE, ES, IT)Core responsibilitiesDesign and drive a top-class customer ... directly with SaaS director on strategic planningProfil recherchéPreferred Experience2+ years leading a Customer
  • Ezus
  • Paris
  • April 5
a Customer Success Lead, you will own the post-onboarding customer experience, from adoption to retention ... mission is to empower travel agencies to thrive in the digital era As we grow, we are looking for a Customer ... Success Lead to strengthen our operations, drive customer value, and build a high-performing CS team.As ... and performance-driven culture⚙️ 20% – Structuring and scaling CS operationsBuild and improve Customer ... health (usage, adoption, renewals, upsell opportunities)Lead complex situations and escalationsDrive customer
  • Airbus
  • Toulouse
  • April 5
), Flight Operations Support Directors (FOSD) & Flight Operations department, Field service representatives ... adherence2- Customer relationship management* Ensure Customer satisfaction and proximity with direct ... Support* Customer needs understanding and a high customer mindset* Good knowledge and understanding ... ****Job Description:********Airbus Commercial Aircraft**** is looking for a ****TechData Customer Support ... Operations - Fleet Management (f/m)**** to join our ****Airbus Customer Services Department**** based
  • LECTRA Gruppe
  • Cestas
  • April 4
Mission and Challenges Support Provide a high-quality customer service in accordance with the best practices ... As a member of the Expertise Center Team within the Customer Success department, the Customer Support ... Service continuity: ensure continuity of service from 8 am to 6 pm and during public holidays Travel ... region (Europe, Middle East, Africa) and is tasked with finding remote solutions in alignment with the service ... Internal relationship with: Professional services teams, technical and implementation teams, Field service
  • Payflows
  • Paris
  • April 3
This isn’t a customer support job.It’s a launchpad for the next generation of Customer Success leaders ... Develop the skills to progress into a full Customer Success Manager role. ... Excellent communication and presentation skills — confident in customer‑facing interactions. ... As a Customer Success Specialist, you’ll support strategic accounts, strengthen relationships, and help ... A fast learner with a passion for building strong relationships and understanding customer needs.
  • Wealth Dynamix
  • Paris
  • April 3
Graduate Customer Success Consultant – Hybrid – FinTech Graduate Customer Success Consultant (SDLC) wanted ... Company: WealthDynamix Role: Graduate Customer Success Consultant Location: Paris / Hybrid Start Date ... We are looking for an analytical self‑starter with experience in Customer Success within software delivery ... As a Graduate Customer Success Manager at Wealth Dynamix, you will undergo full training in Wealth Dynamix ... and the implementation of new features for existing clients, ensuring a smooth transition and high customer
  • Barrington James Limited
  • Paris
  • April 2
Customer‑Centric Approach: Passion for delivering exceptional customer experiences and ensuring customer ... Job Title: Customer Success Lead– Biotech Solutions As a Customer Success Lead, you’ll be the key driver ... of customer satisfaction and retention. ... Role Overview We are seeking a Customer Success Lead to oversee customer relationships and ensure the ... Customer Advocacy: Serve as the voice of the customer internally, ensuring their needs and feedback are
  • Körber
  • Labège
  • April 2
OverviewWe are seeking a Customer Insight Specialist to act as the "voice of the customer" within ... metrics such as NPS (Net Promoter Score), CSAT (Customer Satisfaction), and Customer Effort Score (CES ... Voice of the Customer (VoC) Program ManagementHelp design, deploy, and manage ongoing customer surveys ... and feedback mechanisms at key touchpoints along the customer journey.Analyze real-time customer feedback ... In this role, you will move beyond simple data reporting to uncover the why behind customer behavior.
  • Körber Pharma
  • Labège
  • April 2
OverviewWe are seeking a Customer Insight Specialist to act as the "voice of the customer" within ... metrics such as NPS (Net Promoter Score), CSAT (Customer Satisfaction), and Customer Effort Score (CES ... Voice of the Customer (VoC) Program ManagementHelp design, deploy, and manage ongoing customer surveys ... and feedback mechanisms at key touchpoints along the customer journey.Analyze real-time customer feedback ... In this role, you will move beyond simple data reporting to uncover the why behind customer behavior.
  • Mirakl
  • Paris
  • March 30
Customer Success AI Transformation Intern, Paris Paris, France About Mirakl: Founded in 2012, Mirakl ... His mission is to transform how Customer Success teams operate through AI and automation. ... Success organization, working directly with Alexandre, our Customer Success AI Transformation Lead. ... Clients: We're committed to our clients' success The Team You’ll Join You’ll be part of our Customer ... development and improvement of AI agents, automations, and lightweight internal solutions that help Customer
  • Senior plc
  • Toulouse
  • March 29
Minimum 4 years in the sales, customer service or contracts administration function in a manufacturing ... Maintains direct and constant customer contact. ... Leads and owns deliverables with customer specific projects. ... Customer focused, maintains high energy and sense of urgency. ... in creating customer inquiry responses from applicable Senior businesses.
  • Ridecell
  • Paris
  • March 29
fleet space, from early days running ridesharing, to powering the carsharing platforms for mobility service ... Good understanding of the fleet management, leasing, logistics, or mobility as a service industries. ... Ridecell’s Customer Success Manager is a true customer advocate - growing customer relationships from ... They are able to identify, rationalize and communicate customer needs and problems. ... Ridecell AI for Automotive Leasing and Mobility Customer Success Manager / Sr Manager €36K - €50K EUR
  • Mistral AI
  • Paris
  • March 28
the scalability of our customer support model. ... See more about our culture on https://mistral.ai/careers.Role Summary: Customer Success Manager (CSM) ... needs and usage patterns.Partner with Product and Engineering teams to gather customer feedback and ... onboarding, adoption, and ongoing engagement to drive product usage and satisfaction.Monitor customer ... experiences, from deployment to production.Create and execute customer success plans with clear KPIs
  • Modjo (ex-Ringo)
  • Paris
  • March 27
Your skills The CS Architect: You have a proven ability to design and iterate on a Customer Success ... Digital Customer Experience: You know how to shape the digital experience for users and customers to ... You will lead Success and Support teams and be responsible for post-sales customer experience to secure ... Who you are 10y+ experience in a Customer Success roles, with 4y+ experience in leadership position, ... Product Synergy: Establish a strong feedback loop where the Product roadmap is fuelled by deep customer
  • Johnson & Johnson Innovative Medicine
  • Issy-les-Moulineaux
  • March 26
Develop end‑to‑end architecture for strategic solutions that enable customer engagement journeys across ... Key Responsibilities Drive the evolution of Commercial EMEA Customer Engagement, including applications ... Milano, Italy Job Description Are you an enthusiastic Manager, Architecture to shape and evolve our Customer ... event‑driven interaction, policy/guardrail design) to enable AI‑assisted workflows responsibly within the customer
  • American President Lines
  • Bordeaux
  • March 26
Provides customer support and handles client relaunches.
  • American President Lines
  • Bordeaux
  • March 26
CEVA Logistics seeks a Global Customer Sales & Support Specialist to manage client relationships and drive sales growth.
  • MarqVision (YC S21)
  • Lille
  • March 25
How You'll Make an Impact at MarqVision This role is a part of a Customer Success Team. ... Senior Customer Success Managers at MarqVision are self‑motivated and proactive, they are relationship ... requests Working closely with Engineering, product management, customer support, and sales teams Establish ... of each MarqVision subscription Develop and maintain strong relationships at all levels within the customer ... that they are successfully achieved Partner with engineering teams in architecting and orchestrating customer
  • Ridecell
  • Bordeaux
  • March 24
experience Excellent customer service skills – the ability to be empathetic, accurate, compassionate ... customer liaison/point of contact Advocate for customer and product needs across teams Triage, investigate ... Job Overview As the Customer Support Technical Specialist, you are the primary point of contact when ... You will collaborate with other Support, Engineering, Product, and Customer Success team members. ... You will guide the customer through our defined resolution and escalation processes as well as advocate
  • Mistral AI
  • Paris
  • March 23
Role Summary: Customer Success Manager (CSM), EMEA As a Customer Success Manager (CSM) at Mistral AI, ... About You 5+ years of experience in customer‑facing roles, such as Customer Success, Account Management ... the scalability of our customer support model. ... , and are passionate about turning customer success into business impact. ... Create and execute customer success plans with clear KPIs, timelines, and measurable outcomes.
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