2964 customer service English-speaking jobs in France

Escalation management and service quality Oversee major incidents, customer escalations and sensitive ... Identify the changes required to the offers and service model based on customer needs and company priorities ... Define the service levels, channels and commitments associated with each offer. ... Strong customer orientation. ... About the role The Customer Support Senior Manager helps define the vision for Customer Support and evolve

support, field service, or product engineering. ... Lead the operational escalation process for critical customer issues. ... Expertise in technical support, service operations, and complex issue resolution. ... Contribute to the development of new support processes, methodologies, and service offerings. ... Ensure alignment between field service, technical support, engineering, product management, quality,

About the Role We're looking for a Customer Success Operations Manager to own the strategy, planning ... manage CS Platform as a core part of the CS tech stack Design and refine the CS workflow across the customer ... operationalize clear roles and responsibilities that enable seamless handoffs, actionable voice-of-customer ... streamline workflows and scale CSM capacity Who You Are 5-8 years of Operations experience in Customer ... abilities Comfortable in fast-paced, scaling environments with evolving priorities Familiarity with customer

What we're looking for Customer-first mindset: Empathetic, service-oriented, and able to explain complex ... Share customer insights: Collect and structure customer feedback to help Product, Engineering, Support ... About the role As a Senior Customer Onboarding Specialist at Didomi, you will manage the end-to-end ... onboarding journey for new customers, from pre-kick-off to deployment and handover to Customer Success ... Key responsibilities Manage customer onboarding: Own a portfolio of customers with varying levels

Build self-service capabilities that make customer and internal operations more efficient. ... that help our teams operate efficiently, including demo environments, operational workflows and self-service ... Solve technical challenges around cross-service consistency, retries, failure handling and data synchronisation ... Why join Customer Ops? ... Work on highly visible features that directly shape the customer experience.

YOUR RESPONSIBILITIES Create a warm and inviting experience by delivering First Class Service at all ... RH is seeking a dedicated and service-minded Runner to support an elevated dining experience that reflects ... environment, including the polishing area, service stations and expediting line Anticipate guest needs ... and assist with clearing, resetting, and maintaining tables throughout service Demonstrate a commitment ... expediting process and maintain flow between the kitchen and dining room Maintain a curated and organized service

AI is transforming customer service at a pace the industry hasn’t seen before. ... Experience in customer support, customer operations, collaboration software, internal tools, developer ... Front handles the coordination and context behind complex B2B customer relationships. ... , tool, and customer conversation in sync so companies can scale without losing connection. ... Job Description Front is the customer operations platform built for B2B complexity, keeping every team

AI is transforming customer service at a pace the industry hasn’t seen before. ... Experience in customer support, customer operations, collaboration software, internal tools, developer ... Front handles the coordination and context behind complex B2B customer relationships. ... , tool, and customer conversation in sync so companies can scale without losing connection. ... Job Description Front is the customer operations platform built for B2B complexity, keeping every team

, EDI / API integrations, visibility and customer-specific solutions. ... with the customer and business teams to go-live and handover to IT Operations, making sure projects ... Reporting to the Manager Customer Projects, he/she owns delivery end to end, from requirement gathering ... Main Activities : - Lead the planning, execution and delivery of customer IT projects, from kick-off ... Solutions & Projects leads the IT projects delivered to Freight Forwarding customers: customer onboarding

In this role, you will provide outstanding personal service to our high-profile clients while traveling ... Your duties will encompass everything from managing travel logistics to delivering personalized service ... Maintain a high standard of presentation and service, representing the company’s values and dedication ... Provide exemplary butler service, including meal preparation, dining arrangements, and personal shopping

Key Responsibilities Managing recurring software renewals, contract upsells, add-on module sales, and service ... Ability and willingness to travel to customer locations as required. ... Role & Responsibilities As a proactive and results-driven Customer Success Manager, you will oversee ... Leading consultative customer conversations to help clients maximize ROI from DELMIAWorks Enterprise ... Strong business and consultative selling skills, with the ability to understand customer challenges,

Key Responsibilities Managing recurring software renewals, contract upsells, add-on module sales, and service ... Ability and willingness to travel to customer locations as required. ... Leading consultative customer conversations to help clients maximize ROI from DELMIAWorks Enterprise ... Strong business and consultative selling skills, with the ability to understand customer challenges, ... Proven ability to manage customer relationships, develop account plans, identify upsell and cross-sell

Strong customer and business orientation. ... For nearly 100 years, Saft has been supplying its customers with batteries offering ever-longer service ... industry, covering the entire value chain from design and development to production, from customization to service

In this role, you will take ownership of a dedicated customer portfolio, managing the payroll process ... service Processing end-to-end French payrolls of various headcount and pay complexity Hosting and ... service delivery is consistent across the department, providing help and guidance and ensuring no one ... service An unusually high attention to detail, with the ability to spot errors or notice when things ... service, responding quickly and effectively to all queries and ensuring that issues are resolved either

Meet imagino at the CentraleSupélec Forum and help build the technology behind better customer experiences ... Who we are imagino helps brands turn fragmented customer data into meaningful, personalised experiences ... Our AI-powered, low-code SaaS platform brings customer data together and enables marketing teams to act ... Product: turn user needs and customer feedback into well-defined features, working with Design and Engineering

Manage customer‑specific spare parts contracts, including pricing rules, service level requirements, ... , reliability, and customer commitments. ... procedures across all regions and all customer accounts. ... Maintain and continuously improve all service documentation: troubleshooting guides, service methods, ... Validate service impacts of ECOs / ECRs, ensure proper communication to all regions, and support service

Working closely with our logistics, sales and customer service teams, the intern will play an active ... service requests Requirements Student or recent graduate in Logistics, Supply Chain, Business, ... service and after-sales support Working with carriers and logistics partners This internship offers ... shipping and administrative documents Support the sales team with order-related requests After-Sales Service ... & Customer Support Assist in handling delivery issues, returns and claims Support the team with after-sales

to drive revenue, resolve issues faster, and scale customer-facing teams. ... , Sales, Solutions, and Customer Success, globally across EMEA, AMER, and APAC. ... Aircall is a unicorn, AI-powered customer communications platform used by 22,000+ companies worldwide ... We’re redefining customer communications by bringing voice, SMS, WhatsApp, and AI together into one seamless ... This role owns the FDE motion for one region, reporting to the SVP, Customer Solutions & Applied AI.

to drive revenue, resolve issues faster, and scale customer-facing teams. ... Aircall is a unicorn, AI-powered customer communications platform used by 22,000+ companies worldwide ... We’re redefining customer communications by bringing voice, SMS, WhatsApp, and AI together into one seamless ... How we work at Aircall: We’re customer-obsessed, data-driven, and focused on delivering meaningful outcomes

A track record of measurable customer and business impact. ... to drive revenue, resolve issues faster, and scale customer-facing teams. ... Aircall is a unicorn, AI-powered customer communications platform used by 22,000+ companies worldwide ... We’re redefining customer communications by bringing voice, SMS, WhatsApp, and AI together into one seamless ... As AI agents take on more customer conversations, this team also owns the moment AI hands a call over