3257 customer service English-speaking jobs in France

Escalation management and service quality Oversee major incidents, customer escalations and sensitive ... Identify the changes required to the offers and service model based on customer needs and company priorities ... Define the service levels, channels and commitments associated with each offer. ... Strong customer orientation. ... About the role The Customer Support Senior Manager helps define the vision for Customer Support and evolve

Company Description Job Description Promote and ensure guest satisfaction through prompt, courteous service ... levels Assign responsibilities to team members and monitor their performance to maintain service quality ... efficiently, ensuring all operating standards align with the Departmental Operations Manual and established service ... schedules are adhered to Handle all guest complaints, requests, and enquiries regarding food, beverage, and service

invoices Record bank transactions and perform account matching Respond to customer inquiries related ... reconciliations Reconcile card payment transaction flows Prepare bank transfer files Prepare, issue and send customer

support, field service, or product engineering. ... Lead the operational escalation process for critical customer issues. ... Expertise in technical support, service operations, and complex issue resolution. ... Contribute to the development of new support processes, methodologies, and service offerings. ... Ensure alignment between field service, technical support, engineering, product management, quality,

Maintains full responsibility for headcount management within the FSO team, including Customer Engineers ... Field Service experience at Applied Materials preferred. ... The equipment that we create and service is essential to advancing AI and accelerating the commercialization ... People management experience, field operational knowledge, understanding of the service business, and ... Applied Materials is seeking a Central Operations Director to support our growing Field Service Organisation

Make every Customer motion run better. ... Turn customer segments into executable pipelines. ... Your Role as a Customer Operations Manager - Junior Your mission? ... What you'll be doing day-to-day Build and run the customer campaigns. ... Across Sales, Onboarding, Growth, and Retention, you will turn our customer strategy into day-to-day

You will join the Customer Success team. ... Requirements What you will do 🤝 As a Customer Success Manager - Enterprise accounts, you will: - Own ... product, with a strong focus on value realization and growth potential. - Prepare and lead strategic customer ... Account Executives to structure, influence, and close expansion deals within your accounts. - Capture customer ... partner, combining deep product expertise with a strong business and revenue mindset. - Deeply understand customer

, EDI / API integrations, visibility and customer-specific solutions. ... with the customer and business teams to go-live and handover to IT Operations, making sure projects ... Reporting to the Manager Customer Projects, he/she owns delivery end to end, from requirement gathering ... Main Activities : - Lead the planning, execution and delivery of customer IT projects, from kick-off ... Solutions & Projects leads the IT projects delivered to Freight Forwarding customers: customer onboarding

value and guarantee customer satisfaction. ... You will be primarily responsible for the successful completion of customer projects to deliver committed ... Qualifications Extensive experience of project management in software implementation for external customer ... phase and secure the team adoption during the project execution Foster a trust-based relationship with customer

as the primary interface between customers and internal teamsUnderstand customer needs and translate ... them into tailored technical and commercial solutionsLead negotiations and commercial agreementsEnsure customer ... Customer & Account ManagementBuild and maintain strong relationships with key stakeholders and decision-makersAct

In this role, you will take ownership of a dedicated customer portfolio, managing the payroll process ... service Processing end-to-end French payrolls of various headcount and pay complexity Hosting and ... service delivery is consistent across the department, providing help and guidance and ensuring no one ... service An unusually high attention to detail, with the ability to spot errors or notice when things ... service, responding quickly and effectively to all queries and ensuring that issues are resolved either

Support Customer Journey Orchestration & ImprovementSupport Customer Journey Orchestration & Digital ... Partners to collect customer feedback beyond the standard VoC data Define the nature of customer feedback ... excellence transformation, driving the utilization of customer insights for action towards a fully customer-driven ... insights to improve the overall customer experience. ... to be collected, and monitor customer experience metrics.

Manage customer‑specific spare parts contracts, including pricing rules, service level requirements, ... , reliability, and customer commitments. ... procedures across all regions and all customer accounts. ... Maintain and continuously improve all service documentation: troubleshooting guides, service methods, ... Validate service impacts of ECOs / ECRs, ensure proper communication to all regions, and support service

Working closely with our logistics, sales and customer service teams, the intern will play an active ... service requests Requirements Student or recent graduate in Logistics, Supply Chain, Business, ... service and after-sales support Working with carriers and logistics partners This internship offers ... shipping and administrative documents Support the sales team with order-related requests After-Sales Service ... & Customer Support Assist in handling delivery issues, returns and claims Support the team with after-sales

Understanding client needs and confirming the BCG Sales & Service team is the right fit (or pointing ... generating results that allow our clients to thrive.What You'll DoAs a Manager - BCG Vantage, Sales & Service ... service topic required; candidates with consulting experience preferredIn lieu of consulting experience ... AI-enabled toolsNice to have (not required): some experience or interest bridging Marketing and Sales & Service ... collaborate with global topic leads and colleagues across BCG to bring expertise and capabilities to the service

Assist in developing promotional information campaigns for product and service offerings to address clients

role creates the segment right to win by aligning the right product, price, promotion, and facilities service ... AlignmentCreate the General Finishing strategy and right to win across EMEAI markets.Develop the facilities service ... You will act as a force multiplier by leading and inspiring cross-functional teams, translating customer ... leads General Finishing segment marketing strategy across EMEAI, including regional marketing planning, customer ... input into positioning, messaging, and value-selling content.Use customer and industry signals to shape

Today, Sprinklr has a unified, AI-native platform for four product suites: Sprinklr Service, Sprinklr ... That means that everything — and everyone — can work together to service, respond, sell, and market to ... and gender identity), age, physical or mental disability, citizenship, past, current, or prospective service ... Sprinklr is the definitive, AI-native platform for Unified Customer Experience Management (Unified-CXM ... ), empowering brands to deliver extraordinary experiences at scale — across every customer touchpoint

Specialists, Marketing, Partners, Support, and Service Teams) to help deliver customer outcomes. ... Specialists, Marketing, Partners, Support, and Service Teams) to help deliver customer outcomes. ... AWS solution and service adoption across the customer's IT/Digital, Line of Business (LoB), and Operations ... AWS solution and service adoption across the customer's IT/Digital, Line of Business (LoB), and Operations ... approach, establishing credibility quickly with senior level executives - Understanding of technology as a service

Manage the Service operations in the territory and ensure all the Company’s customer service objectives ... Report customer service/technical problems in accordance with the Quality Policy of the Company. ... Responsibilities Answer all customer service calls from the territory (but not limited to) in accordance ... Requires a keen, focused mind to diagnose customer problems. ... sales and service administration.