4346 customer service English-speaking jobs in France

Proven experience with OSS/BSS systems (e.g., service provisioning, service assurance, network management ... To: Pioneer the future of Space Technology Bring connectivity to remote frontiers Collaborate with customer-centric ... Ways of Working That Drive Us: As "One Team," we work collaboratively towards shared goals, with customer-centricity ... provisioning, service assurance, and billing for satellite services. ... Architect solutions that leverage cloud (AWS, Azure, GCP) and edge computing to enhance satellite service

Understand customer needs and derive a strategy to be offered as integrated part of the global CLL service ... Lead and coordinate the integration and onboarding of new 3PL / LSP on behalf of the customer and in ... of Procurement and 3PL Management defines and oversees the strategy of managing 3PLs and Logistics Service ... applicable, evaluate and discuss savings expectations through rate negotiations and align with the customer ... coordination of IT and EDI integration, trainings and handovers Market Expertise and Operational / Customer

Today, Sprinklr has a unified, AI-native platform for four product suites: Sprinklr Service, Sprinklr ... That means that everything — and everyone — can work together to service, respond, sell, and market to ... and gender identity), age, physical or mental disability, citizenship, past, current, or prospective service ... Influence Sprinklr's product and platform roadmap through deep customer insight. ... Create a culture of customer obsession, with trust, teamwork, and accountability.

one of Python, JS/TS, or Go fluently enough to follow a stack trace, scan an SDK file, and point a customer ... support function as we scale: runbooks, on‑call rotation, escalation paths, SLAs, internal triage, customer-facing

We encourage our employees to participate in community service events and other team-building activities ... Product Management to set product strategy, providing voice of customers and suggestions for product and service ... Key Responsibilities Develop customer relationships to facilitate understanding of customer needs and ... Develop customer relationships to facilitate understanding of customer needs and create proposals with ... a value proposition to meet customer needs and secure Orders Entered (OE).

service, with a strong understanding of customer support operations and service excellence. ... Continuously test and refine how AI handles customer requests. ... and help define what excellent Customer Care looks like at scale. ... and help define what excellent Customer Care looks like at scale. ... Based in Bordeaux, you will lead the Customer Care team as pony scales across Europe, playing a central

turning customer insights into meaningful product enhancements and service optimizations.What You HaveLeadership ... and drive a culture of customer‑centricity.Product Feedback: Ensure we develop a feedback flywheel, ... As a member of the broader Customer Success Leadership team, you will craft and execute a strategic vision ... integral part in helping to drive strategy and execution in how we deliver an end-to-end excellent customer ... advocacy.Advance Customer Relationships: Deepen client engagements through strategic interactions, serving

About the Role The Customer Success Manager is responsible for driving customer satisfaction and long-term ... Additionally, the Customer Success Manager maintains accurate client documentation, develops a customer-facing ... Build and maintain strong, long-term customer relationships. ... Oversee customer onboarding to deliver a smooth and positive start. ... Expertise in upselling techniques and customer retention strategies.

Act as the voice of the customer internally, contributing to Customer Success playbooks and best practices ... empower brands to deliver smarter, faster, and more impactful digital experiences across the entire customer ... Tech Stack & Tools: You will work daily with the VWO/AB Tasty platform and our Customer Success tooling ... Eagerness to deliver an exceptional customer experience, proactively reduce churn, troubleshoot client ... Team Composition: You will be part of a France-based Customer Success team, working closely with internal

Attached to the Customer project department, the Customer Project Manager is responsible for managing ... Inspired by the digital world, we are firmly customer-oriented and driven by an entrepreneurial spirit ... Job Description We are looking for a Customer Project Manager at our Massy site, to support our rapid ... You will be at the interface between the customer and the Exotrail business and technical teams, as a ... primary contact, ensuring that contractual obligations and customer expectations are met throughout

About the Team At Gorgias, we are revolutionizing customer service for ecommerce businesses. ... teams have clear context when escalating customer needs Who You Are 5+ years in Customer Success, ... What You’ll Do As an Enterprise Customer Success Manager in CDD, you will: Customer Partnership & Account ... Our Customer Success team ensures clients realize measurable value from our platform by driving product ... Our teams use it every day to research, write, analyze, code, and craft better customer experiences.

Act as the primary point of contact for product, platform and service-related queries. ... Lead customer onboarding, activation and implementation. ... Establish and lead weekly, monthly and quarterly customer reviews. ... Customer Success Manager – Enterprise SaaS / Media Technology Paris, France | Remote | Full-time We are ... Strong understanding of customer onboarding, adoption, retention and account growth.

Strong communication skills and customer focus. ... The role is within the Customer Success team dedicated to companies with less than 250 staff.

The role requires 8+ years of experience in customer operations, customer experience, support leadership ... Make Customer Experience data‑native This role is deeply data‑driven. ... About the role We’re hiring our first Head of Customer Experience, a senior, hands‑on operator who will ... As a Head of Customer Experience, you will be in charge in three operational verticals, defined below ... Once you’ve proven the impact of Customer Experience as a strategic lever, on retention, fraud, NPS,

value realization and ensure business outcomes through consumption of purchased solutions and success service ... businesses optimise liquidity performance across the enterprise.About the RoleWe are looking for a Customer ... needs across different markets.Develop and document advanced, cross‑functional account strategies in Customer ... practices and cultural preferences.Establish success metrics, annual goals and key objectives with the customer ... outcomes.Qualifications & Experience5+ years of experience in Customer Engagement/Success, Account Management

Role Overview As a Mid-Market Customer Success Manager at the company, you will own both value realisation ... Product Feedback: Represent customer needs internally and relay insights back to Product and Engineering ... What You Have 3–4+ years in customer-owning roles at tech or SaaS platforms, including direct ownership ... What You’ll Do Onboarding: Integrate the company into customer workflows, guide administrators with data-backed

service. ... Position Overview The Customer Renewals Team Specialist (CRT) helps develop customer relationships that ... The Customer Renewals Team Specialist will report to the Senior Director, Customer Success General Responsibilities ... promote customer growth, retention and loyalty. ... Structured: leads the customer through the process, is organized and responsive.

foster flexible working arrangements to stimulate innovative thinking.Your challengesAct as the in service ... issues resolution progressRepresent Airbus in face-to-face customers meetings to address and manage in-service ... Airbus Commercial Aircraft is looking for a Customer Support Engineer (f/m) to join our team based in ... Ground) situation and corresponding stand-by duty on regular basis in coordination with the Airbus Customer ... reliability dropsAct as the voice of Airbus towards all our customers around the worldAct as the voice of the customer

Success, Customer Success, Customer Enablement, Account Management or a relevant customer-facing role ... As a Customer Enablement Manager, you’ll work directly with some of our largest customers to help them ... Your ability to build strong relationships, connect the dots between product features and customer goals ... ’ll do at Figma:Manage the adoption journey for a portfolio of large, strategic customersUnderstand customer ... product knowledge and a customer‑first, consultative approach to solving challenges and driving adoptionA

service. ... Renewals Team Specialist (CRT) helps develop customer relationships that promote customer growth, retention ... Renewals Team Specialist will report to the Senior Director, Customer Success.General Responsibilities ... Using the experience gained from the field and the voice-of customer (VOC), the CST is actively assisting ... You will engage with new, existing and prospective customers promoting Circle products and driving customer