4408 customer service English-speaking jobs in France

We operate with a strong commitment to expertise, customer value, and innovation. ... You will join Teciem’s European Customer Success & Solutions Consulting team, a unified organization ... Influence Product, Services, and Support teams by bringing field insights and customer perspectives. ... Lead customer engagement programs including health checks, “walk the floor” assessments, usage reviews ... that brings together Solution Consultants, hybrid presales/CSM profiles, and retention-focused Customer

one of Python, JS/TS, or Go fluently enough to follow a stack trace, scan an SDK file, and point a customer ... support function as we scale: runbooks, on‑call rotation, escalation paths, SLAs, internal triage, customer-facing

We encourage our employees to participate in community service events and other team-building activities ... Product Management to set product strategy, providing voice of customers and suggestions for product and service ... Key Responsibilities Develop customer relationships to facilitate understanding of customer ... Develop customer relationships to facilitate understanding of customer needs and create proposals with ... a value proposition to meet customer needs and secure Orders Entered (OE).

service, with a strong understanding of customer support operations and service excellence. ... Continuously test and refine how AI handles customer requests. ... and help define what excellent Customer Care looks like at scale. ... and help define what excellent Customer Care looks like at scale. ... Based in Bordeaux, you will lead the Customer Care team as pony scales across Europe, playing a central

turning customer insights into meaningful product enhancements and service optimizations.What You HaveLeadership ... reshaping how critical knowledge work gets done for decades to come.Role OverviewAs the Enterprise Customer ... As a member of the broader Customer Success Leadership team, you will craft and execute a strategic vision ... and drive a culture of customer-centricity.Product Feedback: Ensure we develop a feedback flywheel, ... integral part in helping to drive strategy and execution in how we deliver an end-to-end excellent customer

About the Role The Customer Success Manager is responsible for driving customer satisfaction and long-term ... Additionally, the Customer Success Manager maintains accurate client documentation, develops a customer-facing ... Build and maintain strong, long-term customer relationships. ... Oversee customer onboarding to deliver a smooth and positive start. ... Expertise in upselling techniques and customer retention strategies.

Attached to the Customer project department, the Customer Project Manager is responsible for managing ... Inspired by the digital world, we are firmly customer-oriented and driven by an entrepreneurial spirit ... You will be at the interface between the customer and the Exotrail business and technical teams, as a ... primary contact, ensuring that contractual obligations and customer expectations are met throughout ... Job Description We are looking for a Customer Project Manager at our Massy site, to support our rapid

Strong communication skills and customer focus. ... The role is within the Customer Success team dedicated to companies with less than 250 staff.

The role requires 8+ years of experience in customer operations, customer experience, support leadership ... Make Customer Experience data‑native This role is deeply data‑driven. ... About the role We’re hiring our first Head of Customer Experience, a senior, hands‑on operator who will ... As a Head of Customer Experience, you will be in charge in three operational verticals, defined below ... Once you’ve proven the impact of Customer Experience as a strategic lever, on retention, fraud, NPS,

value realization and ensure business outcomes through consumption of purchased solutions and success service ... businesses optimise liquidity performance across the enterprise.About the RoleWe are looking for a Customer ... needs across different markets.Develop and document advanced, cross‑functional account strategies in Customer ... practices and cultural preferences.Establish success metrics, annual goals and key objectives with the customer ... outcomes.Qualifications & Experience5+ years of experience in Customer Engagement/Success, Account Management

What You’ll Do Onboarding: Integrate the company into customer workflows, guide administrators with ... What You Have 3–4+ years in customer-owning roles at tech or SaaS platforms, including direct ... Product Feedback: Represent customer needs internally and relay insights back to Product and Engineering ... Role Overview As a Mid-Market Customer Success Manager at the company, you will own both value realisation

foster flexible working arrangements to stimulate innovative thinking.Your challengesAct as the in service ... issues resolution progressRepresent Airbus in face-to-face customers meetings to address and manage in-service ... Airbus Commercial Aircraft is looking for a Customer Support Engineer (f/m) to join our team based in ... Ground) situation and corresponding stand-by duty on regular basis in coordination with the Airbus Customer ... reliability dropsAct as the voice of Airbus towards all our customers around the worldAct as the voice of the customer

service. ... Position Overview The Customer Renewals Team Specialist (CRT) helps develop customer relationships that ... The Customer Renewals Team Specialist will report to the Senior Director, Customer Success General Responsibilities ... promote customer growth, retention and loyalty. ... Structured: leads the customer through the process, is organized and responsive.

satisfaction, customer service, adoption, and retention experience Excellent written/verbal communication ... success plans for your customers, utilizing net promoter score (NPS) metrics and other customer data ... About the Position: The Customer Success Manager will be responsible for generating a repeatable strategy ... plans for accounts by creating metrics to support product onboarding, product adoption, as well as customer ... managers to understand the short‑term and long‑term sales strategies to identify key areas to drive customer

portfolio SKILLS Strong expertise in Customer Success, including customer adoption, retention strategies ... while driving adoption, governance and long-term customer success. ... We have 450 employees in Paris, Lyon, Portugal & Germany MAIN RESPONSIBILITIES At Bedrock, the Customer ... , in coordination with internal teams Drive platform adoption, usage and customer success indicators ... Success Steering Committees, secure commitments and manage major escalations Monitor customer health

Ensure smooth handover from Sales to Customer Success after contract signature; support customer onboarding ... Customer Success Manager – North America (based in Rennes, France) About BBright BBright develops high-performance ... Build and maintain strong customer relationships; understand clients’ business goals, challenges, and ... As we expand our footprint in the North-American region, we are looking to hire a Customer Success Manager ... Strong interpersonal and communication skills, customer-oriented, with demonstrated ability to build

At the same time, every customer benefits from structured, personalized support. ... You have at least 5 years of experience managing enterprise client portfolios in B2B SaaS, as a Customer

experience managing a small portfolio of medium-to-high-touch partners or accounts in a Partner Success, Customer

Act as the voice of the customer internally, contributing to Customer Success strategy, playbooks, and ... empower brands to deliver smarter, faster, and more impactful digital experiences across the entire customer ... Team Composition: You will be part of a France‑based team of 5 Customer Success Managers dedicated to ... Tech Stack & Tools: You will work daily with the VWO/AB Tasty platform and our Customer Success tooling ... ecosystem (CRM, customer health, and collaboration tools) to manage your portfolio and orchestrate the

Navette (shuttle) service. ... Monthly seniority bonus for all employees with 3+ years of service. ... Ensure that service level agreement and other KPIs are in place, share them with customers and manage ... Account and Service Management By submitting your CV or application you are consenting to Airbus ... Access to Airbus Group saving plans (PEG) including investment in Airbus shares after 3+ months of service