4418 customer service English-speaking jobs in France
Customer Success Manager Senior – Enterprise (EMEA)
- Powell Software
- paris
- May 5
A strategic role at the heart of Customer Success
What if these words resonate with you: Impact, Love ... At Powell, we are looking for a Senior Customer Success Manager - Enterprise, able to support our most ... You are a direct lever for growth and customer influence, working closely as a key partner to your KAM ... Influence product & strategy
structure and prioritize customer feedback
collaborate with Product teams ... mission
You will manage a portfolio of Enterprise accounts across EMEA, with a clear objective: maximize customer
Crisp: Technical Customer Support Specialist (EU Timezone)
- Beyond Hosting
- nantes
- May 5
Experience with B2B & Support Software: You should understand how SaaS (Software as a Service) products ... Outside France: If you live outside of France, the position will be under a full‑time freelance service ... Experience in Customer Support via Live Chat: You should be comfortable handling multiple customer conversations ... The Role
We’re looking for a Technical Customer Support Specialist to join our team! ... You’ll assist with inquiries, troubleshoot issues, and ensure a smooth customer experience.
Crisp: Technical Customer Support Specialist (EU Timezone)
- Mosaec
- nantes
- May 5
Experience with B2B & Support Software: You should understand how SaaS (Software as a Service) products ... Outside France: If you live outside of France, the position will be under a full time freelance service ... Experience in Customer Support via Live Chat: You should be comfortable handling multiple customer conversations ... Headquarters: Nantes, France
URL: https://crisp.chat
The Role
We’re looking for a Technical Customer ... You’ll assist with inquiries, troubleshoot issues, and ensure a smooth customer experience.
Senior Customer Data Science - Solutions / Experimentation
- Datadog
- paris
- May 5
As a Customer Data Scientist at Datadog, you will partner directly with customers to help them design ... Working cross‑functionally with Sales, Product, and Engineering, you’ll play a key role in both customer ... This role is ideal for someone with deep experience in applied experimentation who thrives in customer-facing ... design and interpretation across product, marketing, pricing, and AI‑driven use cases
Enable long‑term customer ... into product improvements and roadmap input
Partner with Sales and Solutions teams to navigate complex customer
Customer experience manager F/M
- Audensiel
- strasbourg
- May 5
Ensure compliance with contractual obligations.Motivate the teams around the service to render to our ... Service Team Leader in the consolidation of the team schedules.Implement and ensure the proper application ... the applicable penalties.Minimum Requirements:A bachelor’s degree in computer science, science, or customer ... monitoring of systems already deployed.Work closely with the Insurance Manager, Technical Coordinator, and Customer ... relationship with clients to achieve ongoing client satisfaction.Monitor actions to be implemented following customer
Senior Customer Success Manager W/M/X
- Whoz
- paris
- May 5
school or an engineering school.Strong knowledge of SaaS products.Deep understanding of Professional Service ... Your roleAs a Senior Customer Success Manager at Whoz in the dedicated Customer Success team, part of ... the Customer Success & Delivery Circle, you will play a key role in ensuring the satisfaction and success ... collaborative and dynamic environment.ResponsibilitiesProcess Optimization: Standardize and improve Customer ... the CS strategy definitionRequired Qualifications and SkillsA minimum of 4 years of experience in a Customer
Customer Validation Engineer
- Outsight
- paris
- May 5
Your Responsibilities
Define & Plan
Define the customer acceptance test strategy after delivery: scope ... coverage and efficiency
What Makes The Role Important
You are the go‑to person for all aspects of customer ... are the link between Product and delivery teams to demonstrate and validate the Outsight products in customer ... stakeholders
Fluent in English (French is a plus)
Willing and able to travel for on‑site deployments and customer ... practical experience
Minimum 3 years in a similar role, demonstrating effective project execution, customer‑centric
Payroll Customer Care Account Manager
- Onepilot
- paris
- May 5
service operation. ... managing multiple stakeholders and high-expectation clients* Strong ability to monitor and improve service ... improvement projects (process, tooling, workflows) + Contribute to the evolution of Onepilot’s payroll service ... # Payroll Customer Care Account Manager## Onepilot is hiring! ... Care Account Manager to join our team.As a Payroll Customer Care Account Manager, you will be the go-to
Customer Implementation Manager - Team Leader (12 Months Contract)
- Swapcard
- paris
- May 5
central role in transforming the Implementation function into a true consulting practice within the Customer ... and driving performance through coaching, accountability, and operational excellence
Impact
Higher customer ... positioning in proposals
Provide insight and data to support Sales in articulating service value and ... securing correct pricing
Validate service proposals for new business opportunities to ensure accurate ... best practices and benchmarking to continuously elevate the delivery standard
Performance Management & Service
Customer Success Lead: Scale NRR & CS Operations
- Ezus
- paris
- May 5
a Customer Success Lead, you will own the post-onboarding customer experience, from adoption to retention ... mission is to empower travel agencies to thrive in the digital era As we grow, we are looking for a Customer ... Success Lead to strengthen our operations, drive customer value, and build a high-performing CS team.As ... and performance-driven culture⚙️ 20% – Structuring and scaling CS operationsBuild and improve Customer ... health (usage, adoption, renewals, upsell opportunities)Lead complex situations and escalationsDrive customer
Director, Customer Marketing
- Ivalua
- massy
- May 5
Customer Advocacy & Content Strategy
Build Champions: Spearhead customer advocacy initiatives aligned ... DIRECTOR, CUSTOMER MARKETING
This candidate can reside in the following office locations to fill this ... Soft Skills
Passion: A passion for elevating the customer experience at every touchpoint. ... In this role, you will drive the overall customer marketing strategy—from onboarding and retention to ... Working closely with Product Marketing, R&D, Sales, and Customer Success organizations, you will drive
Senior Customer Success Specialist - Amazon Connect, AWS Specialist and Partner Organization
- AWS EMEA SARL (France Branch)
- courbevoie
- May 5
Overview
Elevate Customer Success with innovative Cloud TechnologyWe're seeking an innovative Customer ... You'll be a strategic partner who empowers businesses to revolutionize their customer engagement, driving ... business objectives
Design and deliver technical workshops that accelerate technology adoption and customer ... health dashboards and address potential adoption barriers
Gather and communicate critical customer insights ... Expect to craft compelling narratives that demonstrate how AWS Amazon Connect can fundamentally reshape customer
Customer Success Manager
- ALICE Technologies Inc.
- paris
- May 5
This is a high-profile role that is critical to the growth of our customer base and company. ... As a Customer Success Manager you will develop a unique industry expertise as you work alongside our ... the world such as bridges, roadways, tunnels, solar farms, and high rise buildings.Role OverviewAs a Customer ... success.Identify and manage upsell and expansion opportunities based for ALICE within your assigned customer ... flexing the mental muscle to define a new product category and have the experience to be an early-stage customer
Customer Marketing Manager (Europe)
- Fabriq
- paris
- May 5
# Customer Marketing Manager (Europe)* Paris* Full-Time## Job DescriptionAs **Customer Marketing Manager ... Success* More expansion pipeline and expansion wins influenced by customer campaigns* A reliable customer ... (Europe)**, you will own and scale customer marketing programs that drive **retention, expansion, and ... of **Marketing, Customer Success, Sales, and Product**, focused on ensuring customers:* Reach value ... advocacy** across Fabriq’s European customer base.This is a strategic and hands-on role at the intersection
Senior Customer Success Manager EMEA
- DataDome
- paris
- May 5
Senior Customer Success Manager EMEA, you will :
Act as the primary business owner of the customer relationship ... Customer Success Manager, you’ll partner with the world’s largest enterprises to drive measurable impact ... /or SaaS environments is a plus
Strong business acumen with the ability to connect customer goals to ... Driving measurable customer outcomes such as increased product adoption, demonstrable ROI, and strong ... It would be great if...
5+ years in a Customer Success Management role
Experience in cybersecurity and
Customer Success Lead
- Barrington James Limited
- paris
- May 5
Customer‑Centric Approach: Passion for delivering exceptional customer experiences and ensuring customer ... Job Title: Customer Success Lead– Biotech Solutions
As a Customer Success Lead, you’ll be the key driver ... of customer satisfaction and retention. ... Role Overview
We are seeking a Customer Success Lead to oversee customer relationships and ensure the ... Customer Advocacy: Serve as the voice of the customer internally, ensuring their needs and feedback are
Senior Staff Customer Engineer – Automotive AI
- Sonatus, Inc.
- paris
- May 5
Sonatus is seeking a highly motivated, experienced AI Engineer to join our Customer Engineering (CE) ... This position operates in a forward‑deployed engineering model, working closely with customer engineering ... direction and drive technical decision‑making in customer‑facing engagements
Experience leading technical ... PoCs, and production‑ready solutions, continuously improving performance based on real‑world data and customer ... integrating, and deploying AI/ML‑based solutions in production environments
Proven ability to influence customer
Senior Customer Success Manager Paris
- Mangopay UK Limited
- paris
- May 3
funds, splits money between the various parties in the funds flow, and ultimately manages the payout to service ... As we enter a new stage of growth, we are looking for an experienced Customer Success Manager to own ... product direction, and collaborating with stakeholders across the business to ensure customer insights ... experience
Who You Are:
Required:
5+ years of experience in Customer Success, Account Management or ... You will play a key role in representing the voice of the customer internally—sharing feedback, influencing
Head of Customer Intelligence (F/M)
- Betclic Group
- bordeaux
- May 3
Service, etc.) ... ENTER THE GAME
As part of the creation of the Customer Intelligence & Trust department, you will play ... knowledge framework, consolidating insights from multiple sources (Data, CRM, UX Research, Customer ... Your mission is to deliver decisive customer and competitive insights that guide product, marketing and ... Drive customer-centric decision-making culture across the organization (“Be the Player” mindset)
Present
Customer Solution Manager (H/F)
- Aptiv PLC
- villepinte
- May 2
inquiries and formulation of responses to the customer
Influence customer product direction by understanding ... We are looking for an EU Customer Solution Manager. ... As part of the EU Customer Solution Architect team, you will be our specialist for leading RFQ & RFI ... the customer with a cost‑optimized offer and give input to our APTIV product roadmap
Coordinate needs ... analysis based on customer, Aptiv and regulatory requirements
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