4341 customer service English-speaking jobs in France

OverviewWe are seeking a Customer Insight Specialist to act as the "voice of the customer" within ... metrics such as NPS (Net Promoter Score), CSAT (Customer Satisfaction), and Customer Effort Score (CES ... Voice of the Customer (VoC) Program ManagementHelp design, deploy, and manage ongoing customer surveys ... and feedback mechanisms at key touchpoints along the customer journey.Analyze real-time customer feedback ... In this role, you will move beyond simple data reporting to uncover the why behind customer behavior.

Customer‑Centric Approach: Passion for delivering exceptional customer experiences and ensuring customer ... Job Title: Customer Success Lead– Biotech Solutions As a Customer Success Lead, you’ll be the key driver ... of customer satisfaction and retention. ... Role Overview We are seeking a Customer Success Lead to oversee customer relationships and ensure the ... Customer Advocacy: Serve as the voice of the customer internally, ensuring their needs and feedback are

Customer Success AI Transformation Intern, Paris Paris, France About Mirakl: Founded in 2012, Mirakl ... His mission is to transform how Customer Success teams operate through AI and automation. ... Success organization, working directly with Alexandre, our Customer Success AI Transformation Lead. ... Clients: We're committed to our clients' success The Team You’ll Join You’ll be part of our Customer ... development and improvement of AI agents, automations, and lightweight internal solutions that help Customer

Minimum 4 years in the sales, customer service or contracts administration function in a manufacturing ... Maintains direct and constant customer contact. ... Leads and owns deliverables with customer specific projects. ... Customer focused, maintains high energy and sense of urgency. ... in creating customer inquiry responses from applicable Senior businesses.

fleet space, from early days running ridesharing, to powering the carsharing platforms for mobility service ... Good understanding of the fleet management, leasing, logistics, or mobility as a service industries. ... Ridecell’s Customer Success Manager is a true customer advocate - growing customer relationships from ... They are able to identify, rationalize and communicate customer needs and problems. ... Ridecell AI for Automotive Leasing and Mobility Customer Success Manager / Sr Manager €36K - €50K EUR

service orientation.Analytical skills (e.g., understanding trends, interpreting data).Knowledge of or ... satisfaction and product quality.YOUR ESSENTIAL DUTIES AND RESPONSIBILITIESManage and analyze customer ... job—you will find purpose and pride.YOUR ROLEEnsure the processing, trend analysis and management of customer ... implementation of corrective and preventive actions, and contribute to the continuous improvement of customer ... meet global and local requirements for tracking and resolving defects, and maintain a high level of customer

the scalability of our customer support model. ... See more about our culture on https://mistral.ai/careers.Role Summary: Customer Success Manager (CSM) ... needs and usage patterns.Partner with Product and Engineering teams to gather customer feedback and ... onboarding, adoption, and ongoing engagement to drive product usage and satisfaction.Monitor customer ... experiences, from deployment to production.Create and execute customer success plans with clear KPIs

service abilitiesExcellent communication and presentation skillsAbility to multi-task, prioritize, and ... Onepilot makes Customer Care and Prospection Outsourcing simple and flexible. ... E-merchants use Onepilot in the most flexible way to handle all or part of their customer support and ... )You’re available at least 20h/weekAllow 15 minutes to fill your applicationQualificationsExcellent customer

Your skills The CS Architect: You have a proven ability to design and iterate on a Customer Success ... Digital Customer Experience: You know how to shape the digital experience for users and customers to ... You will lead Success and Support teams and be responsible for post-sales customer experience to secure ... Who you are 10y+ experience in a Customer Success roles, with 4y+ experience in leadership position, ... Product Synergy: Establish a strong feedback loop where the Product roadmap is fuelled by deep customer

The result—companies grow revenue, deliver faster resolutions, and scale service. ... Coordinate Customer Escalations with Structure and Calm: A small number of customer issues will require ... Customer Success, Support, or Implementation. ... Aircall is a unicorn AI-powered customer communications platform used by 22,000+ companies worldwide ... Proficient with CRMs, onboarding tools, customer success platforms, and webinar tools.

Develop end‑to‑end architecture for strategic solutions that enable customer engagement journeys across ... Key Responsibilities Drive the evolution of Commercial EMEA Customer Engagement, including applications ... Milano, Italy Job Description Are you an enthusiastic Manager, Architecture to shape and evolve our Customer ... event‑driven interaction, policy/guardrail design) to enable AI‑assisted workflows responsibly within the customer

How You'll Make an Impact at MarqVision This role is a part of a Customer Success Team. ... Senior Customer Success Managers at MarqVision are self‑motivated and proactive, they are relationship ... requests Working closely with Engineering, product management, customer support, and sales teams Establish ... of each MarqVision subscription Develop and maintain strong relationships at all levels within the customer ... that they are successfully achieved Partner with engineering teams in architecting and orchestrating customer

experience Excellent customer service skills – the ability to be empathetic, accurate, compassionate ... customer liaison/point of contact Advocate for customer and product needs across teams Triage, investigate ... Job Overview As the Customer Support Technical Specialist, you are the primary point of contact when ... You will collaborate with other Support, Engineering, Product, and Customer Success team members. ... You will guide the customer through our defined resolution and escalation processes as well as advocate

Ensure compliance with contractual obligations.Motivate the teams around the service to render to our ... Service Team Leader in the consolidation of the team schedules.Implement and ensure the proper application ... the applicable penalties.Minimum Requirements:A bachelor’s degree in computer science, science, or customer ... monitoring of systems already deployed.Work closely with the Insurance Manager, Technical Coordinator, and Customer ... relationship with clients to achieve ongoing client satisfaction.Monitor actions to be implemented following customer

Role Summary: Customer Success Manager (CSM), EMEA As a Customer Success Manager (CSM) at Mistral AI, ... About You 5+ years of experience in customer‑facing roles, such as Customer Success, Account Management ... the scalability of our customer support model. ... , and are passionate about turning customer success into business impact. ... Create and execute customer success plans with clear KPIs, timelines, and measurable outcomes.

Customer Advocacy & Content Strategy Build Champions: Spearhead customer advocacy initiatives aligned ... DIRECTOR, CUSTOMER MARKETING This candidate can reside in the following office locations to fill this ... Soft Skills Passion: A passion for elevating the customer experience at every touchpoint. ... In this role, you will drive the overall customer marketing strategy—from onboarding and retention to ... Working closely with Product Marketing, R&D, Sales, and Customer Success organizations, you will drive

How You'll Make an Impact at MarqVision This role is a part of a Customer Success Team. ... Senior Customer Success Managers at MarqVision are self‑motivated and proactive, they are relationship ... requests Working closely with Engineering, product management, customer support, and sales teams Establish ... of each MarqVision subscription Develop and maintain strong relationships at all levels within the customer ... that they are successfully achieved Partner with engineering teams in architecting and orchestrating customer

to ensure business outcomes are being met through consumption of their purchased solutions & success service ... and grow broad and deep relationships within each customer account, driving a successful customer lifecycle ... You are a Customer Success professional who consults with customers to uncover and help achieve their ... Previous Customer Success background preferred especially in managing a book of business with strategic ... opportunities at customer to grow Kyriba footprint through expansion of services Establish, maintain

our Partner Program Director, you'll take ownership of creating a best-in-class Partner Program / Customer ... stakeholders across Sales, Marketing, and Product, you will:Design & implement a structured Partner/ Customer ... SaaS, within the accounting tech spaceProven track record of building and launching partner programs / customer

CUSTOMER RISK OFFICER page is loaded## CUSTOMER RISK OFFICERremote type: Hybridlocations: CRETEILtime ... requests- Validate and transmit customer data updates (financial, etc.)- Manage risk and analyze customer ... Manages customer risk and debt collection. Takes care to limit and anticipate risks. ... **Job Description**SIGNIFICANT ACTIVITIESRisk management- Manage customer account opening and closing ... Description Summary**JOB PURPOSE On the basis of the activities assigned by his/her hierarchy, the customer