4388 customer service English-speaking jobs in France

  • STATION F
  • paris
  • April 28
SuccessMore expansion pipeline and expansion wins influenced by customer campaignsA reliable customer ... is a strategic and hands-on role at the intersection of Marketing, Customer Success, Sales, and Product ... Success to improve engagement, health, renewals readiness, and customer outcomes.Product adoption & ... sur les données terrain.Job DescriptionCustomer Marketing Manager (Europe), you will own and scale customer ... )Synthesize insights from NPS, QBR notes, support tickets, product usage, and customer calls.Identify
  • Whoz
  • paris
  • April 28
school or an engineering school.Strong knowledge of SaaS products.Deep understanding of Professional Service ... Your roleAs a Senior Customer Success Manager at Whoz in the dedicated Customer Success team, part of ... the Customer Success & Delivery Circle, you will play a key role in ensuring the satisfaction and success ... collaborative and dynamic environment.ResponsibilitiesProcess Optimization: Standardize and improve Customer ... the CS strategy definitionRequired Qualifications and SkillsA minimum of 4 years of experience in a Customer
  • Figma
  • paris
  • April 26
Success, Customer Success, Customer Enablement, Account Management or a relevant customer‑facing role ... As a Customer Enablement Manager, you’ll work directly with some of our largest customers to help them ... Your ability to build strong relationships, connect the dots between product features and customer goals ... Strong product knowledge and a customer‑first, consultative approach to solving challenges and driving ... do at Figma: Manage the adoption journey for a portfolio of large, strategic customers Understand customer
  • Scaleway
  • paris
  • April 26
Analyze customer feedback and help improve customer data quality. ... with clients and improve customer processes. ... Support the team in using CSM tools and dashboards for customer monitoring. ... Interested and engaged in understanding customer needs. Good listening skills. ... Strong interest in customer relationship management and the tech/cloud ecosystem.
  • Hard Yaka
  • paris
  • April 26
The result—companies grow revenue, deliver faster resolutions, and scale service. ... Coordinate Customer Escalations with Structure and Calm: A small number of customer issues will require ... Customer Success, Support, or Implementation. ... Aircall is a unicorn AI-powered customer communications platform used by 22,000+ companies worldwide ... Proficient with CRMs, onboarding tools, customer success platforms, and webinar tools.
  • Ridecell
  • bordeaux
  • April 23
experience Excellent customer service skills – the ability to be empathetic, accurate, compassionate ... customer liaison/point of contact Advocate for customer and product needs across teams Triage, investigate ... Job Overview As the Customer Support Technical Specialist, you are the primary point of contact when ... You will collaborate with other Support, Engineering, Product, and Customer Success team members. ... You will guide the customer through our defined resolution and escalation processes as well as advocate
  • Audensiel
  • strasbourg
  • April 22
Ensure compliance with contractual obligations.Motivate the teams around the service to render to our ... Service Team Leader in the consolidation of the team schedules.Implement and ensure the proper application ... the applicable penalties.Minimum Requirements:A bachelor’s degree in computer science, science, or customer ... monitoring of systems already deployed.Work closely with the Insurance Manager, Technical Coordinator, and Customer ... relationship with clients to achieve ongoing client satisfaction.Monitor actions to be implemented following customer
  • Rise Up
  • paris
  • April 22
in the configuration of the productBe the interface between the customer and our technical project managers ... Up with the IS of the customersBe the customer's ambassador within Rise UpEnsure proper reporting of customer ... expectations and timelineFollow his customers in the deployment phaseCarry out product trainingHelp the customer ... developments related to the Rise Up platformQualificationsIn depth knowledge of product (features, sales…)Customer
  • BBright SAS
  • rennes
  • April 22
Customer Success Manager – North America (based in Rennes, France)About BBrightBBright develops high-performance ... As we expand our footprint in the North-American region, we are looking to hire a Customer Success Manager ... base.Strong interpersonal and communication skills, customer-oriented, with demonstrated ability to ... Success after contract signature; support customer onboarding, training and integration phases.Proactively ... customers in North America, from onboarding to long-term support and success.Build and maintain strong customer
  • Fabriq
  • paris
  • April 20
# Customer Marketing Manager (Europe)* Paris* Full-Time## Job DescriptionAs **Customer Marketing Manager ... Success* More expansion pipeline and expansion wins influenced by customer campaigns* A reliable customer ... (Europe)**, you will own and scale customer marketing programs that drive **retention, expansion, and ... of **Marketing, Customer Success, Sales, and Product**, focused on ensuring customers:* Reach value ... advocacy** across Fabriq’s European customer base.This is a strategic and hands-on role at the intersection
  • Faurecia
  • bavans
  • April 19
Our activity is looking for a CBU (Customer Business Unit) OES & Program Controller Apprentice based
  • Datadog
  • paris
  • April 19
As a Customer Data Scientist at Datadog, you will partner directly with customers to help them design ... Working cross‑functionally with Sales, Product, and Engineering, you’ll play a key role in both customer ... This role is ideal for someone with deep experience in applied experimentation who thrives in customer-facing ... design and interpretation across product, marketing, pricing, and AI‑driven use cases Enable long‑term customer ... into product improvements and roadmap input Partner with Sales and Solutions teams to navigate complex customer
  • Nosto
  • paris
  • April 19
persuasive writing, and presenting Ability to challenge clients' assumptions while maintaining absolute service-mindedness ... Joining us as a Senior Customer Success Manager means helping retailers harness autonomous AI to deliver ... As a Senior Customer Success Manager, you will liaise with Sales, Partnerships, Regional Marketing and ... and internal processes Create customer heroes & advocates, and work proactively with marketing to tell ... their story Requirements - what we expect from you: 3-5 years of experience in a customer experience
  • MarqVision (YC S21)
  • lyon
  • April 18
How You'll Make an Impact at MarqVision This role is a part of a Customer Success Team. ... Senior Customer Success Managers at MarqVision are self‑motivated and proactive, they are relationship ... requests Working closely with Engineering, product management, customer support, and sales teams Establish ... of each MarqVision subscription Develop and maintain strong relationships at all levels within the customer ... that they are successfully achieved Partner with engineering teams in architecting and orchestrating customer
  • Forterro │ FR
  • caen
  • April 16
You are responsible for customer satisfaction and ensure that requests are handled efficiently and service ... You analyze the requests submitted by phone or email and develop solutions tailored to customer needs ... Responsibilities Customer support You serve as first point of contact for all issues related to our ... windows & doors software packages You respond to customer queries via email, Zendesk or phone in a professional
  • Onepilot
  • paris
  • April 14
service operation. ... managing multiple stakeholders and high-expectation clients* Strong ability to monitor and improve service ... improvement projects (process, tooling, workflows) + Contribute to the evolution of Onepilot’s payroll service ... # Payroll Customer Care Account Manager## Onepilot is hiring! ... Care Account Manager to join our team.As a Payroll Customer Care Account Manager, you will be the go-to
  • Beyond Hosting
  • nantes
  • April 8
Experience with B2B & Support Software: You should understand how SaaS (Software as a Service) products ... Outside France: If you live outside of France, the position will be under a full‑time freelance service ... Experience in Customer Support via Live Chat: You should be comfortable handling multiple customer conversations ... The Role We’re looking for a Technical Customer Support Specialist to join our team! ... You’ll assist with inquiries, troubleshoot issues, and ensure a smooth customer experience.
  • AWS EMEA SARL (France Branch)
  • courbevoie
  • April 8
Overview Elevate Customer Success with innovative Cloud TechnologyWe're seeking an innovative Customer ... You'll be a strategic partner who empowers businesses to revolutionize their customer engagement, driving ... business objectives Design and deliver technical workshops that accelerate technology adoption and customer ... health dashboards and address potential adoption barriers Gather and communicate critical customer insights ... Expect to craft compelling narratives that demonstrate how AWS Amazon Connect can fundamentally reshape customer
  • Mosaec
  • nantes
  • April 6
Experience with B2B & Support Software: You should understand how SaaS (Software as a Service) products ... Outside France: If you live outside of France, the position will be under a full time freelance service ... Experience in Customer Support via Live Chat: You should be comfortable handling multiple customer conversations ... Headquarters: Nantes, France URL: https://crisp.chat The Role We’re looking for a Technical Customer ... You’ll assist with inquiries, troubleshoot issues, and ensure a smooth customer experience.
  • Outsight
  • paris
  • April 4
Your Responsibilities Define & Plan Define the customer acceptance test strategy after delivery: scope ... coverage and efficiency What Makes The Role Important You are the go‑to person for all aspects of customer ... are the link between Product and delivery teams to demonstrate and validate the Outsight products in customer ... stakeholders Fluent in English (French is a plus) Willing and able to travel for on‑site deployments and customer ... practical experience Minimum 3 years in a similar role, demonstrating effective project execution, customer‑centric
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