4505 customer service English-speaking jobs in France
Customer Success Lead: Scale NRR & CS Operations
- Ezus
- Paris
- April 5
a Customer Success Lead, you will own the post-onboarding customer experience, from adoption to retention ... mission is to empower travel agencies to thrive in the digital era As we grow, we are looking for a Customer ... Success Lead to strengthen our operations, drive customer value, and build a high-performing CS team.As ... and performance-driven culture⚙️ 20% – Structuring and scaling CS operationsBuild and improve Customer ... health (usage, adoption, renewals, upsell opportunities)Lead complex situations and escalationsDrive customer
Customer Validation Engineer
- Outsight
- Paris
- April 4
Your Responsibilities
Define & Plan
Define the customer acceptance test strategy after delivery: scope ... coverage and efficiency
What Makes The Role Important
You are the go‑to person for all aspects of customer ... are the link between Product and delivery teams to demonstrate and validate the Outsight products in customer ... stakeholders
Fluent in English (French is a plus)
Willing and able to travel for on‑site deployments and customer ... practical experience
Minimum 3 years in a similar role, demonstrating effective project execution, customer‑centric
Customer Success Specialist
- Payflows
- Paris
- April 3
This isn’t a customer support job.It’s a launchpad for the next generation of Customer Success leaders ... Develop the skills to progress into a full Customer Success Manager role. ... Excellent communication and presentation skills — confident in customer‑facing interactions. ... As a Customer Success Specialist, you’ll support strategic accounts, strengthen relationships, and help ... A fast learner with a passion for building strong relationships and understanding customer needs.
Customer Insights Specialist
- Körber
- Labège
- April 2
OverviewWe are seeking a Customer Insight Specialist to act as the "voice of the customer" within ... metrics such as NPS (Net Promoter Score), CSAT (Customer Satisfaction), and Customer Effort Score (CES ... Voice of the Customer (VoC) Program ManagementHelp design, deploy, and manage ongoing customer surveys ... and feedback mechanisms at key touchpoints along the customer journey.Analyze real-time customer feedback ... In this role, you will move beyond simple data reporting to uncover the why behind customer behavior.
Customer Implementation Manager - Team Leader (12 Months Contract)
- Swapcard
- Paris
- April 2
central role in transforming the Implementation function into a true consulting practice within the Customer ... and driving performance through coaching, accountability, and operational excellence
Impact
Higher customer ... positioning in proposals
Provide insight and data to support Sales in articulating service value and ... securing correct pricing
Validate service proposals for new business opportunities to ensure accurate ... best practices and benchmarking to continuously elevate the delivery standard
Performance Management & Service
Customer Insights Specialist
- Körber Pharma
- Labège
- April 2
OverviewWe are seeking a Customer Insight Specialist to act as the "voice of the customer" within ... metrics such as NPS (Net Promoter Score), CSAT (Customer Satisfaction), and Customer Effort Score (CES ... Voice of the Customer (VoC) Program ManagementHelp design, deploy, and manage ongoing customer surveys ... and feedback mechanisms at key touchpoints along the customer journey.Analyze real-time customer feedback ... In this role, you will move beyond simple data reporting to uncover the why behind customer behavior.
Customer Success AI Transformation Intern, Paris
- Mirakl
- Paris
- March 30
Customer Success AI Transformation Intern, Paris
Paris, France
About Mirakl: Founded in 2012, Mirakl ... His mission is to transform how Customer Success teams operate through AI and automation. ... Success organization, working directly with Alexandre, our Customer Success AI Transformation Lead. ... Clients: We're committed to our clients' success
The Team You’ll Join
You’ll be part of our Customer ... development and improvement of AI agents, automations, and lightweight internal solutions that help Customer
Customer Relationship Project Manager (F/H)
- Senior plc
- Toulouse
- March 29
Minimum 4 years in the sales, customer service or contracts administration function in a manufacturing ... Maintains direct and constant customer contact. ... Leads and owns deliverables with customer specific projects. ... Customer focused, maintains high energy and sense of urgency. ... in creating customer inquiry responses from applicable Senior businesses.
Customer Success Manager / Sr Manager
- Ridecell
- Paris
- March 29
fleet space, from early days running ridesharing, to powering the carsharing platforms for mobility service ... Good understanding of the fleet management, leasing, logistics, or mobility as a service industries. ... Ridecell’s Customer Success Manager is a true customer advocate - growing customer relationships from ... They are able to identify, rationalize and communicate customer needs and problems. ... Ridecell
AI for Automotive Leasing and Mobility
Customer Success Manager / Sr Manager
€36K - €50K EUR
Customer Quality Engineer
- Baxter International Inc.
- Pluvigner
- March 28
service orientation.Analytical skills (e.g., understanding trends, interpreting data).Knowledge of or ... satisfaction and product quality.YOUR ESSENTIAL DUTIES AND RESPONSIBILITIESManage and analyze customer ... job—you will find purpose and pride.YOUR ROLEEnsure the processing, trend analysis and management of customer ... implementation of corrective and preventive actions, and contribute to the continuous improvement of customer ... meet global and local requirements for tracking and resolving defects, and maintain a high level of customer
Senior Customer Success Specialist - Amazon Connect, AWS Specialist and Partner Organization
- Amazon Web Services (AWS)
- Clichy
- March 28
Description
Elevate Customer Success with innovative Cloud Technology
Key job responsibilities
Develop ... business objectives
Design and deliver technical workshops that accelerate technology adoption and customer ... health dashboards and address potential adoption barriers
Gather and communicate critical customer insights ... enablement
Create comprehensive best practices documentation and implementation guides
Proactively monitor customer ... Expect to craft compelling narratives that demonstrate how AWS Amazon Connect can fundamentally reshape customer
Senior Customer Loyalty Program Manager
- Dext
- Paris
- March 28
our Partner Program Director, you'll take ownership of creating a best-in-class Partner Program / Customer ... stakeholders across Sales, Marketing, and Product, you will:Design & implement a structured Partner/ Customer ... SaaS, within the accounting tech spaceProven track record of building and launching partner programs / customer
Scale Customer Engineer, Southern Market - Paris
- Hard Yaka
- Paris
- March 27
The result—companies grow revenue, deliver faster resolutions, and scale service. ... Coordinate Customer Escalations with Structure and Calm: A small number of customer issues will require ... Customer Success, Support, or Implementation. ... Aircall is a unicorn AI-powered customer communications platform used by 22,000+ companies worldwide ... Proficient with CRMs, onboarding tools, customer success platforms, and webinar tools.
Senior Customer Success Manager
- MarqVision (YC S21)
- Lille
- March 25
How You'll Make an Impact at MarqVision
This role is a part of a Customer Success Team. ... Senior Customer Success Managers at MarqVision are self‑motivated and proactive, they are relationship ... requests
Working closely with Engineering, product management, customer support, and sales teams
Establish ... of each MarqVision subscription
Develop and maintain strong relationships at all levels within the customer ... that they are successfully achieved
Partner with engineering teams in architecting and orchestrating customer
Customer Support Technical Specialist
- Ridecell
- Bordeaux
- March 24
experience
Excellent customer service skills – the ability to be empathetic, accurate, compassionate ... customer liaison/point of contact
Advocate for customer and product needs across teams
Triage, investigate ... Job Overview
As the Customer Support Technical Specialist, you are the primary point of contact when ... You will collaborate with other Support, Engineering, Product, and Customer Success team members. ... You will guide the customer through our defined resolution and escalation processes as well as advocate
Customer experience manager F/M
- Audensiel
- Strasbourg
- March 23
Ensure compliance with contractual obligations.Motivate the teams around the service to render to our ... Service Team Leader in the consolidation of the team schedules.Implement and ensure the proper application ... the applicable penalties.Minimum Requirements:A bachelor’s degree in computer science, science, or customer ... monitoring of systems already deployed.Work closely with the Insurance Manager, Technical Coordinator, and Customer ... relationship with clients to achieve ongoing client satisfaction.Monitor actions to be implemented following customer
Director, Customer Marketing
- Ivalua
- Massy
- March 21
Customer Advocacy & Content Strategy
Build Champions: Spearhead customer advocacy initiatives aligned ... DIRECTOR, CUSTOMER MARKETING
This candidate can reside in the following office locations to fill this ... Soft Skills
Passion: A passion for elevating the customer experience at every touchpoint. ... In this role, you will drive the overall customer marketing strategy—from onboarding and retention to ... Working closely with Product Marketing, R&D, Sales, and Customer Success organizations, you will drive
Senior Customer Success Manager
- MarqVision (YC S21)
- Lyon
- March 21
How You'll Make an Impact at MarqVision
This role is a part of a Customer Success Team. ... Senior Customer Success Managers at MarqVision are self‑motivated and proactive, they are relationship ... requests
Working closely with Engineering, product management, customer support, and sales teams
Establish ... of each MarqVision subscription
Develop and maintain strong relationships at all levels within the customer ... that they are successfully achieved
Partner with engineering teams in architecting and orchestrating customer
Customer Success Manager
- ALICE Technologies Inc.
- Paris
- February 28
This is a high-profile role that is critical to the growth of our customer base and company. ... As a Customer Success Manager you will develop a unique industry expertise as you work alongside our ... the world such as bridges, roadways, tunnels, solar farms, and high rise buildings.Role OverviewAs a Customer ... success.Identify and manage upsell and expansion opportunities based for ALICE within your assigned customer ... flexing the mental muscle to define a new product category and have the experience to be an early-stage customer
Customer Success Manager (North America)
- BBright SAS
- Rennes
- February 28
Customer Success Manager – North America (based in Rennes, France)About BBrightBBright develops high-performance ... As we expand our footprint in the North-American region, we are looking to hire a Customer Success Manager ... base.Strong interpersonal and communication skills, customer-oriented, with demonstrated ability to ... Success after contract signature; support customer onboarding, training and integration phases.Proactively ... customers in North America, from onboarding to long-term support and success.Build and maintain strong customer



























































