4475 customer service English-speaking jobs in France
Senior Customer Success Manager
- Nosto
- Paris
- April 19
persuasive writing, and presenting
Ability to challenge clients' assumptions while maintaining absolute service-mindedness ... Joining us as a Senior Customer Success Manager means helping retailers harness autonomous AI to deliver ... As a Senior Customer Success Manager, you will liaise with Sales, Partnerships, Regional Marketing and ... and internal processes
Create customer heroes & advocates, and work proactively with marketing to tell ... their story
Requirements - what we expect from you:
3-5 years of experience in a customer experience
Director, Customer Marketing
- Ivalua
- Massy
- April 18
Customer Advocacy & Content Strategy
Build Champions: Spearhead customer advocacy initiatives aligned ... DIRECTOR, CUSTOMER MARKETING
This candidate can reside in the following office locations to fill this ... Soft Skills
Passion: A passion for elevating the customer experience at every touchpoint. ... In this role, you will drive the overall customer marketing strategy—from onboarding and retention to ... Working closely with Product Marketing, R&D, Sales, and Customer Success organizations, you will drive
Senior Customer Success Manager
- MarqVision (YC S21)
- Lyon
- April 18
How You'll Make an Impact at MarqVision
This role is a part of a Customer Success Team. ... Senior Customer Success Managers at MarqVision are self‑motivated and proactive, they are relationship ... requests
Working closely with Engineering, product management, customer support, and sales teams
Establish ... of each MarqVision subscription
Develop and maintain strong relationships at all levels within the customer ... that they are successfully achieved
Partner with engineering teams in architecting and orchestrating customer
Senior Customer Success Manager
- Kyriba
- Paris
- April 17
to ensure business outcomes are being met through consumption of their purchased solutions & success service ... and grow broad and deep relationships within each customer account, driving a successful customer lifecycle ... You are a Customer Success professional who consults with customers to uncover and help achieve their ... Previous Customer Success background preferred especially in managing a book of business with strategic ... opportunities at customer to grow Kyriba footprint through expansion of services
Establish, maintain
Payroll Customer Care Account Manager
- Onepilot
- Paris
- April 14
service operation. ... managing multiple stakeholders and high-expectation clients* Strong ability to monitor and improve service ... improvement projects (process, tooling, workflows) + Contribute to the evolution of Onepilot’s payroll service ... # Payroll Customer Care Account Manager## Onepilot is hiring! ... Care Account Manager to join our team.As a Payroll Customer Care Account Manager, you will be the go-to
CUSTOMER RISK OFFICER
- Monnoyeur Group
- Créteil
- April 14
CUSTOMER RISK OFFICER page is loaded## CUSTOMER RISK OFFICERremote type: Hybridlocations: CRETEILtime ... requests- Validate and transmit customer data updates (financial, etc.)- Manage risk and analyze customer ... Manages customer risk and debt collection. Takes care to limit and anticipate risks. ... **Job Description**SIGNIFICANT ACTIVITIESRisk management- Manage customer account opening and closing ... Description Summary**JOB PURPOSE On the basis of the activities assigned by his/her hierarchy, the customer
Crisp: Technical Customer Support Specialist (EU Timezone)
- Beyond Hosting
- Nantes
- April 8
Experience with B2B & Support Software: You should understand how SaaS (Software as a Service) products ... Outside France: If you live outside of France, the position will be under a full‑time freelance service ... Experience in Customer Support via Live Chat: You should be comfortable handling multiple customer conversations ... The Role
We’re looking for a Technical Customer Support Specialist to join our team! ... You’ll assist with inquiries, troubleshoot issues, and ensure a smooth customer experience.
Senior Customer Success Specialist - Amazon Connect, AWS Specialist and Partner Organization
- AWS EMEA SARL (France Branch)
- Courbevoie
- April 8
Overview
Elevate Customer Success with innovative Cloud TechnologyWe're seeking an innovative Customer ... You'll be a strategic partner who empowers businesses to revolutionize their customer engagement, ... business objectives
Design and deliver technical workshops that accelerate technology adoption and customer ... health dashboards and address potential adoption barriers
Gather and communicate critical customer insights ... Expect to craft compelling narratives that demonstrate how AWS Amazon Connect can fundamentally reshape customer
Senior Customer Success Manager
- Kaisa
- Paris
- April 6
Join our global team in designing and providing personalised customer experiences at scale. ... Job Overview
The Senior Customer Success Manager will be responsible for maximising net retention and ... suite
Maximising the value and business impact of Kaisa by establishing customer goals, pain points ... Success Programme to key customer stakeholders and ensuring the ongoing adoption of the Kaisa product ... and KPI’s and working with them to continuously optimise these
Building and developing strong customer
Crisp: Technical Customer Support Specialist (EU Timezone)
- Mosaec
- Nantes
- April 6
Experience with B2B & Support Software: You should understand how SaaS (Software as a Service) products ... Outside France: If you live outside of France, the position will be under a full time freelance service ... Experience in Customer Support via Live Chat: You should be comfortable handling multiple customer conversations ... Headquarters: Nantes, France
URL: https://crisp.chat
The Role
We’re looking for a Technical Customer ... You’ll assist with inquiries, troubleshoot issues, and ensure a smooth customer experience.
Senior Customer Success Manager
- Kaisa Technologies AB
- Paris
- April 5
Join our global team in designing and providing personalised customer experiences at scale. ... Job Overview The Senior Customer Success Manager will be responsible for maximising net retention and ... suite Maximising the value and business impact of Kaisa by establishing customer goals, pain points ... Success Programme to key customer stakeholders and ensuring the ongoing adoption of the Kaisa product ... and KPI’s and working with them to continuously optimise these Building and developing strong customer
Customer Success Lead: Scale NRR & CS Operations
- Ezus
- Paris
- April 5
a Customer Success Lead, you will own the post-onboarding customer experience, from adoption to retention ... mission is to empower travel agencies to thrive in the digital era As we grow, we are looking for a Customer ... Success Lead to strengthen our operations, drive customer value, and build a high-performing CS team.As ... and performance-driven culture⚙️ 20% – Structuring and scaling CS operationsBuild and improve Customer ... health (usage, adoption, renewals, upsell opportunities)Lead complex situations and escalationsDrive customer
Customer Validation Engineer
- Outsight
- Paris
- April 4
Your Responsibilities
Define & Plan
Define the customer acceptance test strategy after delivery: scope ... coverage and efficiency
What Makes The Role Important
You are the go‑to person for all aspects of customer ... are the link between Product and delivery teams to demonstrate and validate the Outsight products in customer ... stakeholders
Fluent in English (French is a plus)
Willing and able to travel for on‑site deployments and customer ... practical experience
Minimum 3 years in a similar role, demonstrating effective project execution, customer‑centric
Customer Relationship Manager (Regional Lead) | AI & Fintech Solutions
- Assetara Limited
- Franconville
- April 4
footprint across Asia, Europe, and the USA, we are seeking high-caliber professionals to join us as Customer
Customer Success Specialist
- Payflows
- Paris
- April 3
This isn’t a customer support job.It’s a launchpad for the next generation of Customer Success leaders ... Develop the skills to progress into a full Customer Success Manager role. ... Excellent communication and presentation skills — confident in customer‑facing interactions. ... As a Customer Success Specialist, you’ll support strategic accounts, strengthen relationships, and help ... A fast learner with a passion for building strong relationships and understanding customer needs.
Customer Success Lead
- Barrington James Limited
- Paris
- April 2
Customer‑Centric Approach: Passion for delivering exceptional customer experiences and ensuring customer ... Job Title: Customer Success Lead– Biotech Solutions
As a Customer Success Lead, you’ll be the key driver ... of customer satisfaction and retention. ... Role Overview
We are seeking a Customer Success Lead to oversee customer relationships and ensure the ... Customer Advocacy: Serve as the voice of the customer internally, ensuring their needs and feedback are
Customer Implementation Manager - Team Leader (12 Months Contract)
- Swapcard
- Paris
- April 2
central role in transforming the Implementation function into a true consulting practice within the Customer ... and driving performance through coaching, accountability, and operational excellence
Impact
Higher customer ... positioning in proposals
Provide insight and data to support Sales in articulating service value and ... securing correct pricing
Validate service proposals for new business opportunities to ensure accurate ... best practices and benchmarking to continuously elevate the delivery standard
Performance Management & Service
Customer Insights Specialist
- Körber
- Labège
- April 2
OverviewWe are seeking a Customer Insight Specialist to act as the "voice of the customer" within ... metrics such as NPS (Net Promoter Score), CSAT (Customer Satisfaction), and Customer Effort Score (CES ... Voice of the Customer (VoC) Program ManagementHelp design, deploy, and manage ongoing customer surveys ... and feedback mechanisms at key touchpoints along the customer journey.Analyze real-time customer feedback ... In this role, you will move beyond simple data reporting to uncover the why behind customer behavior.
Customer Delivery Engineer
- Loft Orbital
- Toulouse
- April 1
Customer Delivery Engineers (CDEs) own the end-to-end deployment and execution of customer satellite ... We integrate, launch, and operate spacecraft, offering end-to-end missions as a service across Earth ... You will sit at the intersection of satellite operations, customer engineering, software development, ... About this role:
Serve as the primary technical interface for customer missions, aligning on objectives ... Python to improve reliability, adoption, and operational scale
Translate operational experience and customer
Customer Success AI Transformation Intern, Paris
- Mirakl
- Paris
- March 30
Customer Success AI Transformation Intern, Paris
Paris, France
About Mirakl: Founded in 2012, Mirakl ... His mission is to transform how Customer Success teams operate through AI and automation. ... Success organization, working directly with Alexandre, our Customer Success AI Transformation Lead. ... Clients: We're committed to our clients' success
The Team You’ll Join
You’ll be part of our Customer ... development and improvement of AI agents, automations, and lightweight internal solutions that help Customer



























































