4500 customer service English-speaking jobs in France

  • Powell Software
  • paris
  • May 6
A strategic role at the heart of Customer Success What if these words resonate with you: Impact, Love ... At Powell, we are looking for a Senior Customer Success Manager - Enterprise, able to support our most ... You are a direct lever for growth and customer influence, working closely as a key partner to your KAM ... Influence product & strategy structure and prioritize customer feedback collaborate with Product teams ... mission You will manage a portfolio of Enterprise accounts across EMEA, with a clear objective: maximize customer
  • ALICE Technologies Inc.
  • paris
  • May 6
This is a high-profile role that is critical to the growth of our customer base and company. ... As a Customer Success Manager you will develop a unique industry expertise as you work alongside our ... the world such as bridges, roadways, tunnels, solar farms, and high rise buildings.Role OverviewAs a Customer ... success.Identify and manage upsell and expansion opportunities based for ALICE within your assigned customer ... flexing the mental muscle to define a new product category and have the experience to be an early-stage customer
  • Swapcard
  • paris
  • May 6
central role in transforming the Implementation function into a true consulting practice within the Customer ... and driving performance through coaching, accountability, and operational excellence Impact Higher customer ... positioning in proposals Provide insight and data to support Sales in articulating service value and ... securing correct pricing Validate service proposals for new business opportunities to ensure accurate ... best practices and benchmarking to continuously elevate the delivery standard Performance Management & Service
  • Jobs for Humanity
  • paris
  • May 6
service abilitiesExcellent communication and presentation skillsAbility to multi-task, prioritize, and ... Onepilot makes Customer Care and Prospection Outsourcing simple and flexible. ... E-merchants use Onepilot in the most flexible way to handle all or part of their customer support and ... )You’re available at least 20h/weekAllow 15 minutes to fill your applicationQualificationsExcellent customer
  • Kaisa Technologies AB
  • paris
  • May 6
Join our global team in designing and providing personalised customer experiences at scale. ... Job Overview The Senior Customer Success Manager will be responsible for maximising net retention and ... suite Maximising the value and business impact of Kaisa by establishing customer goals, pain points ... Success Programme to key customer stakeholders and ensuring the ongoing adoption of the Kaisa product ... and KPI’s and working with them to continuously optimise these Building and developing strong customer
  • Betclic Group
  • bordeaux
  • May 3
Service, etc.) ... ENTER THE GAME As part of the creation of the Customer Intelligence & Trust department, you will play ... knowledge framework, consolidating insights from multiple sources (Data, CRM, UX Research, Customer ... Your mission is to deliver decisive customer and competitive insights that guide product, marketing and ... Drive customer-centric decision-making culture across the organization (“Be the Player” mindset) Present
  • Aptiv PLC
  • villepinte
  • May 2
inquiries and formulation of responses to the customer Influence customer product direction by understanding ... We are looking for an EU Customer Solution Manager. ... As part of the EU Customer Solution Architect team, you will be our specialist for leading RFQ & RFI ... the customer with a cost‑optimized offer and give input to our APTIV product roadmap Coordinate needs ... analysis based on customer, Aptiv and regulatory requirements Conduct consultations and workshops with
  • Mangopay
  • paris
  • May 2
funds, splits money between the various parties in the funds flow, and ultimately manages the payout to service ... As we enter a new stage of growth, we are looking for an experienced Customer Success Manager to own ... experience Who You Are Required 5+ years of experience in Customer Success, Account Management or ... product direction, and collaborating with stakeholders across the business to ensure customer insights ... You will play a key role in representing the voice of the customer internally—sharing feedback, influencing
  • Dext
  • paris
  • May 2
As our Partner Program Director, you'll take ownership of creating a best-in-class Partner Program / Customer ... stakeholders across Sales, Marketing, and Product, you will:Design & implement a structured Partner/ Customer ... SaaS, within the accounting tech spaceProven track record of building and launching partner programs / customer
  • Kyriba
  • paris
  • May 2
value realization and ensure business outcomes are met through consumption of purchased solutions and service ... Flexibility: accommodate customer meetings across EMEA time zones. ... High degree of accountability, a "can‑do" attitude, and customer empathy. ... Facilitate Customer Advisory Counsels and support board member relationships. ... Establish success metrics, annual goals, and key objectives with the customer.
  • Whoz
  • paris
  • April 29
school or an engineering school.Strong knowledge of SaaS products.Deep understanding of Professional Service ... Your roleAs a Senior Customer Success Manager at Whoz in the dedicated Customer Success team, part of ... the Customer Success & Delivery Circle, you will play a key role in ensuring the satisfaction and success ... collaborative and dynamic environment.ResponsibilitiesProcess Optimization: Standardize and improve Customer ... the CS strategy definitionRequired Qualifications and SkillsA minimum of 4 years of experience in a Customer
  • Scaleway
  • paris
  • April 25
Analyze customer feedback and help improve customer data quality. ... with clients and improve customer processes. ... Support the team in using CSM tools and dashboards for customer monitoring. ... Interested and engaged in understanding customer needs. Good listening skills. ... Strong interest in customer relationship management and the tech/cloud ecosystem.
  • Assetara Limited
  • franconville
  • April 25
footprint across Asia, Europe, and the USA, we are seeking high-caliber professionals to join us as Customer
  • Barrington James Limited
  • paris
  • April 25
Customer‑Centric Approach: Passion for delivering exceptional customer experiences and ensuring customer ... Job Title: Customer Success Lead– Biotech Solutions As a Customer Success Lead, you’ll be the key driver ... of customer satisfaction and retention. ... Role Overview We are seeking a Customer Success Lead to oversee customer relationships and ensure the ... Customer Advocacy: Serve as the voice of the customer internally, ensuring their needs and feedback are
  • Ridecell
  • bordeaux
  • April 25
experience Excellent customer service skills – the ability to be empathetic, accurate, compassionate ... customer liaison/point of contact Advocate for customer and product needs across teams Triage, investigate ... Job Overview As the Customer Support Technical Specialist, you are the primary point of contact when ... You will collaborate with other Support, Engineering, Product, and Customer Success team members. ... You will guide the customer through our defined resolution and escalation processes as well as advocate
  • Onepilot
  • paris
  • April 25
service operation. ... managing multiple stakeholders and high-expectation clients* Strong ability to monitor and improve service ... improvement projects (process, tooling, workflows) + Contribute to the evolution of Onepilot’s payroll service ... # Payroll Customer Care Account Manager## Onepilot is hiring! ... Care Account Manager to join our team.As a Payroll Customer Care Account Manager, you will be the go-to
  • Payflows
  • paris
  • April 25
This isn’t a customer support job.It’s a launchpad for the next generation of Customer Success leaders ... Develop the skills to progress into a full Customer Success Manager role. ... Excellent communication and presentation skills — confident in customer‑facing interactions. ... As a Customer Success Specialist, you’ll support strategic accounts, strengthen relationships, and help ... A fast learner with a passion for building strong relationships and understanding customer needs.
  • Hard Yaka
  • paris
  • April 25
The result—companies grow revenue, deliver faster resolutions, and scale service. ... Coordinate Customer Escalations with Structure and Calm: A small number of customer issues will require ... Customer Success, Support, or Implementation. ... Aircall is a unicorn AI-powered customer communications platform used by 22,000+ companies worldwide ... Proficient with CRMs, onboarding tools, customer success platforms, and webinar tools.
  • Beyond Hosting
  • nantes
  • April 25
Experience with B2B & Support Software: You should understand how SaaS (Software as a Service) products ... Outside France: If you live outside of France, the position will be under a full‑time freelance service ... Experience in Customer Support via Live Chat: You should be comfortable handling multiple customer conversations ... The Role We’re looking for a Technical Customer Support Specialist to join our team! ... You’ll assist with inquiries, troubleshoot issues, and ensure a smooth customer experience.
  • Fabriq
  • paris
  • April 25
# Customer Marketing Manager (Europe)* Paris* Full-Time## Job DescriptionAs **Customer Marketing Manager ... Success* More expansion pipeline and expansion wins influenced by customer campaigns* A reliable customer ... (Europe)**, you will own and scale customer marketing programs that drive **retention, expansion, and ... of **Marketing, Customer Success, Sales, and Product**, focused on ensuring customers:* Reach value ... advocacy** across Fabriq’s European customer base.This is a strategic and hands-on role at the intersection
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