4355 customer service English-speaking jobs in France
Customer Support Technical Specialist
- Ridecell
- bordeaux
- April 23
experience
Excellent customer service skills – the ability to be empathetic, accurate, compassionate ... customer liaison/point of contact
Advocate for customer and product needs across teams
Triage, investigate ... Job Overview
As the Customer Support Technical Specialist, you are the primary point of contact when ... You will collaborate with other Support, Engineering, Product, and Customer Success team members. ... You will guide the customer through our defined resolution and escalation processes as well as advocate
Customer Success Manager
- ALICE Technologies Inc.
- paris
- April 22
This is a high-profile role that is critical to the growth of our customer base and company. ... As a Customer Success Manager you will develop a unique industry expertise as you work alongside our ... the world such as bridges, roadways, tunnels, solar farms, and high rise buildings.Role OverviewAs a Customer ... success.Identify and manage upsell and expansion opportunities based for ALICE within your assigned customer ... flexing the mental muscle to define a new product category and have the experience to be an early-stage customer
Customer experience manager F/M
- Audensiel
- strasbourg
- April 22
Ensure compliance with contractual obligations.Motivate the teams around the service to render to our ... Service Team Leader in the consolidation of the team schedules.Implement and ensure the proper application ... the applicable penalties.Minimum Requirements:A bachelor’s degree in computer science, science, or customer ... monitoring of systems already deployed.Work closely with the Insurance Manager, Technical Coordinator, and Customer ... relationship with clients to achieve ongoing client satisfaction.Monitor actions to be implemented following customer
Customer Success Manager (H/F)
- Rise Up
- paris
- April 22
in the configuration of the productBe the interface between the customer and our technical project managers ... Up with the IS of the customersBe the customer's ambassador within Rise UpEnsure proper reporting of customer ... expectations and timelineFollow his customers in the deployment phaseCarry out product trainingHelp the customer ... developments related to the Rise Up platformQualificationsIn depth knowledge of product (features, sales…)Customer
Associate Customer Success Manager US - BASED IN PARIS
- PlayPlay
- paris
- April 22
Team Intro
As an Associate Customer Success Manager, you’ll join the US Customer Success team at PlayPlay ... Marketing Team: Collaborate on customer case studies, testimonials, and events. ... Associate Customer Success Manager US - BASED IN PARIS
Our mission at PlayPlay: To empower every company ... Creative and resourceful: You bring fresh ideas that drive customer value and loyalty. ... Partner with colleagues on initiatives that scale customer impact across the US and globally.
Customer Marketing Manager (Europe)
- Fabriq
- paris
- April 20
# Customer Marketing Manager (Europe)* Paris* Full-Time## Job DescriptionAs **Customer Marketing Manager ... Success* More expansion pipeline and expansion wins influenced by customer campaigns* A reliable customer ... (Europe)**, you will own and scale customer marketing programs that drive **retention, expansion, and ... of **Marketing, Customer Success, Sales, and Product**, focused on ensuring customers:* Reach value ... advocacy** across Fabriq’s European customer base.This is a strategic and hands-on role at the intersection
Senior Customer Success Manager EMEA
- DataDome
- paris
- April 20
Senior Customer Success Manager EMEA, you will :
Act as the primary business owner of the customer relationship ... Customer Success Manager, you’ll partner with the world’s largest enterprises to drive measurable impact ... /or SaaS environments is a plus
Strong business acumen with the ability to connect customer goals to ... Driving measurable customer outcomes such as increased product adoption, demonstrable ROI, and strong ... It would be great if...
5+ years in a Customer Success Management role
Experience in cybersecurity and
Customer Training Manager
- Mirakl
- Paris
- April 20
This critical role sits at the heart of our Customer Services and Customer Success departments, working ... Proven experience in customer education, e-learning, or instructional design. ... Job Description: We are looking for a passionate and innovative Customer Training Manager to join our ... (Customer ChatGPT) Automate the creation of training materials to ensure consistency and quality. ... As a Customer Training Manager, you will be responsible for developing and implementing comprehensive
Customer and Program finance controller apprentice
- Faurecia
- bavans
- April 19
Our activity is looking for a CBU (Customer Business Unit) OES & Program Controller Apprentice based
Senior Customer Success Manager
- Nosto
- paris
- April 19
persuasive writing, and presenting
Ability to challenge clients' assumptions while maintaining absolute service-mindedness ... Joining us as a Senior Customer Success Manager means helping retailers harness autonomous AI to deliver ... As a Senior Customer Success Manager, you will liaise with Sales, Partnerships, Regional Marketing and ... and internal processes
Create customer heroes & advocates, and work proactively with marketing to tell ... their story
Requirements - what we expect from you:
3-5 years of experience in a customer experience
Senior Customer Data Science - Solutions / Experimentation
- Datadog
- paris
- April 19
As a Customer Data Scientist at Datadog, you will partner directly with customers to help them design ... Working cross‑functionally with Sales, Product, and Engineering, you’ll play a key role in both customer ... This role is ideal for someone with deep experience in applied experimentation who thrives in customer-facing ... design and interpretation across product, marketing, pricing, and AI‑driven use cases
Enable long‑term customer ... into product improvements and roadmap input
Partner with Sales and Solutions teams to navigate complex customer
Director, Customer Marketing
- Ivalua
- massy
- April 18
Customer Advocacy & Content Strategy
Build Champions: Spearhead customer advocacy initiatives aligned ... DIRECTOR, CUSTOMER MARKETING
This candidate can reside in the following office locations to fill this ... Soft Skills
Passion: A passion for elevating the customer experience at every touchpoint. ... In this role, you will drive the overall customer marketing strategy—from onboarding and retention to ... Working closely with Product Marketing, R&D, Sales, and Customer Success organizations, you will drive
1st Line Customer Support Engineer (m/f/d)
- Forterro │ FR
- caen
- April 16
You are responsible for customer satisfaction and ensure that requests are handled efficiently and service ... You analyze the requests submitted by phone or email and develop solutions tailored to customer needs ... Responsibilities
Customer support
You serve as first point of contact for all issues related to our ... windows & doors software packages
You respond to customer queries via email, Zendesk or phone in a professional
Payroll Customer Care Account Manager
- Onepilot
- paris
- April 14
service operation. ... managing multiple stakeholders and high-expectation clients* Strong ability to monitor and improve service ... improvement projects (process, tooling, workflows) + Contribute to the evolution of Onepilot’s payroll service ... # Payroll Customer Care Account Manager## Onepilot is hiring! ... Care Account Manager to join our team.As a Payroll Customer Care Account Manager, you will be the go-to
Crisp: Technical Customer Support Specialist (EU Timezone)
- Beyond Hosting
- nantes
- April 8
Experience with B2B & Support Software: You should understand how SaaS (Software as a Service) products ... Outside France: If you live outside of France, the position will be under a full‑time freelance service ... Experience in Customer Support via Live Chat: You should be comfortable handling multiple customer conversations ... The Role
We’re looking for a Technical Customer Support Specialist to join our team! ... You’ll assist with inquiries, troubleshoot issues, and ensure a smooth customer experience.
Senior Customer Success Specialist - Amazon Connect, AWS Specialist and Partner Organization
- AWS EMEA SARL (France Branch)
- courbevoie
- April 8
Overview
Elevate Customer Success with innovative Cloud TechnologyWe're seeking an innovative Customer ... You'll be a strategic partner who empowers businesses to revolutionize their customer engagement, driving ... business objectives
Design and deliver technical workshops that accelerate technology adoption and customer ... health dashboards and address potential adoption barriers
Gather and communicate critical customer insights ... Expect to craft compelling narratives that demonstrate how AWS Amazon Connect can fundamentally reshape customer
Senior Customer Success Manager
- Kaisa
- paris
- April 6
Join our global team in designing and providing personalised customer experiences at scale. ... Job Overview
The Senior Customer Success Manager will be responsible for maximising net retention and ... suite
Maximising the value and business impact of Kaisa by establishing customer goals, pain points ... Success Programme to key customer stakeholders and ensuring the ongoing adoption of the Kaisa product ... and KPI’s and working with them to continuously optimise these
Building and developing strong customer
Crisp: Technical Customer Support Specialist (EU Timezone)
- Mosaec
- nantes
- April 6
Experience with B2B & Support Software: You should understand how SaaS (Software as a Service) products ... Outside France: If you live outside of France, the position will be under a full time freelance service ... Experience in Customer Support via Live Chat: You should be comfortable handling multiple customer conversations ... Headquarters: Nantes, France
URL: https://crisp.chat
The Role
We’re looking for a Technical Customer ... You’ll assist with inquiries, troubleshoot issues, and ensure a smooth customer experience.
Senior Customer Success Manager
- Kaisa Technologies AB
- paris
- April 5
Join our global team in designing and providing personalised customer experiences at scale. ... Job Overview The Senior Customer Success Manager will be responsible for maximising net retention and ... suite Maximising the value and business impact of Kaisa by establishing customer goals, pain points ... Success Programme to key customer stakeholders and ensuring the ongoing adoption of the Kaisa product ... and KPI’s and working with them to continuously optimise these Building and developing strong customer
Customer Validation Engineer
- Outsight
- paris
- April 4
Your Responsibilities
Define & Plan
Define the customer acceptance test strategy after delivery: scope ... coverage and efficiency
What Makes The Role Important
You are the go‑to person for all aspects of customer ... are the link between Product and delivery teams to demonstrate and validate the Outsight products in customer ... stakeholders
Fluent in English (French is a plus)
Willing and able to travel for on‑site deployments and customer ... practical experience
Minimum 3 years in a similar role, demonstrating effective project execution, customer‑centric




























































