4402 customer service English-speaking jobs in France

service, with a strong understanding of customer support operations and service excellence. ... Continuously test and refine how AI handles customer requests. ... and help define what excellent Customer Care looks like at scale. ... and help define what excellent Customer Care looks like at scale. ... Based in Bordeaux, you will lead the Customer Care team as pony scales across Europe, playing a central

enhancements and service optimizations. ... and drive a culture of customer‑centricity. ... What You’ll Do Lead by Example: Lead a dynamic customer success team towards exceptional performance ... Advance Customer Relationships: Deepen client engagements through strategic interactions, serving as ... Role Overview As the Enterprise Customer Success Leader, you are tasked with more than just facilitating

Build and deploy a shared Customer Excellence vision across the brands within the Food & Beverage Division ... Place customer insight and experience at the heart of decision‑making alongside the Sales, Marketing ... journeys Define standards, methodologies, and metrics for measuring customer experience, satisfaction ... , loyalty, and value Develop a shared approach to customer data, CRM, and community insights Structure ... Audience, Digital, IT, Operations, and Finance teams Design simple, consistent, and differentiated customer

Attached to the Customer project department, the Customer Project Manager is responsible for managing ... Inspired by the digital world, we are firmly customer-oriented and driven by an entrepreneurial spirit ... Job Description We are looking for a Customer Project Manager at our Massy site, to support our rapid ... You will be at the interface between the customer and the Exotrail business and technical teams, as a ... primary contact, ensuring that contractual obligations and customer expectations are met throughout

About the Team At Gorgias, we are revolutionizing customer service for ecommerce businesses. ... teams have clear context when escalating customer needs Who You Are 5+ years in Customer Success, ... What You’ll Do As an Enterprise Customer Success Manager in CDD, you will: Customer Partnership & Account ... Our Customer Success team ensures clients realize measurable value from our platform by driving product ... Our teams use it every day to research, write, analyze, code, and craft better customer experiences.

Act as the primary point of contact for product, platform and service-related queries. ... Lead customer onboarding, activation and implementation. ... Establish and lead weekly, monthly and quarterly customer reviews. ... Customer Success Manager – Enterprise SaaS / Media Technology Paris, France | Remote | Full-time We are ... Strong understanding of customer onboarding, adoption, retention and account growth.

service. ... Position Overview The Customer Renewals Team Specialist (CRT) helps develop customer relationships that ... The Customer Renewals Team Specialist will report to the Senior Director, Customer Success General Responsibilities ... promote customer growth, retention and loyalty. ... Structured: leads the customer through the process, is organized and responsive.

foster flexible working arrangements to stimulate innovative thinking.Your challengesAct as the in service ... issues resolution progressRepresent Airbus in face-to-face customers meetings to address and manage in-service ... Airbus Commercial Aircraft is looking for a Customer Support Engineer (f/m) to join our team based in ... Ground) situation and corresponding stand-by duty on regular basis in coordination with the Airbus Customer ... reliability dropsAct as the voice of Airbus towards all our customers around the worldAct as the voice of the customer

Role Overview As a Mid-Market Customer Success Manager at the company, you will own both value realisation ... Product Feedback: Represent customer needs internally and relay insights back to Product and Engineering ... What You Have 3–4+ years in customer-owning roles at tech or SaaS platforms, including direct ownership ... What You’ll Do Onboarding: Integrate the company into customer workflows, guide administrators with data-backed

Success, Customer Success, Customer Enablement, Account Management or a relevant customer-facing role ... As a Customer Enablement Manager, you’ll work directly with some of our largest customers to help them ... Your ability to build strong relationships, connect the dots between product features and customer goals ... ’ll do at Figma:Manage the adoption journey for a portfolio of large, strategic customersUnderstand customer ... product knowledge and a customer‑first, consultative approach to solving challenges and driving adoptionA

a Customer Success Lead, you will own the post‑onboarding customer experience, from adoption to retention ... mission is to empower travel agencies to thrive in the digital era As we grow, we are looking for a Customer ... Success Lead to strengthen our operations, drive customer value, and build a high‑performing CS team.As ... and performance‑driven culture⚙️ 20% – Structuring and scaling CS operationsBuild and improve Customer ... health (usage, adoption, renewals, upsell opportunities)Lead complex situations and escalationsDrive customer

Ensure smooth handover from Sales to Customer Success after contract signature; support customer onboarding ... Customer Success Manager – North America (based in Rennes, France) About BBright BBright develops high-performance ... Build and maintain strong customer relationships; understand clients’ business goals, challenges, and ... As we expand our footprint in the North-American region, we are looking to hire a Customer Success Manager ... Strong interpersonal and communication skills, customer-oriented, with demonstrated ability to build

As Customer Success Manager, you support our clients in getting the most value out of our products. ... Collect and share customer feedback and expansion signals, contributing directly to product evolution ... Prepare and lead customer interactions (onboarding calls, follow‑ups, business check‑ins), with a pragmatic ... drive expansion opportunities (upsell and cross‑sell) within your portfolio by deeply understanding customer ... with internal teams (Sales, Product, Marketing) to support expansion motions and improve the overall customer

As Customer Success Manager, you support our clients in getting the most value out of our products. ... Collect and share customer feedback and expansion signals, contributing directly to product evolution ... Prepare and lead customer interactions (onboarding calls, follow‑ups, business check‑ins), with a pragmatic ... drive expansion opportunities (upsell and cross‑sell) within your portfolio by deeply understanding customer ... with internal teams (Sales, Product, Marketing) to support expansion motions and improve the overall customer

At the same time, every customer benefits from structured, personalized support. ... skills You have at least 5 years of experience managing enterprise client portfolios in B2B SaaS, as a Customer

About the Team At Gorgias, we are revolutionizing customer service for ecommerce businesses. ... teams have clear context when escalating customer needs Who You Are 5+ years in Customer Success, ... What You’ll Do As an Enterprise Customer Success Manager, you will: Customer Partnership & Account Management ... Our Customer Success team ensures clients realize measurable value from our platform by driving product ... Our teams use it every day to research, write, analyze, code, and craft better customer experiences.

Customer advocacy: Build executive-level relationships and become the voice of the customer internally ... Track and improve metrics along customer journey like time-to-first-value and early activation. ... What you’ll do: Own customer outcomes: Be the strategic partner for a portfolio of Heidi’s customers ... The Role As a Customer Success Manager at Heidi Health, you’ll be the bridge between technology and care ... What We’re Looking For 2+ years in a customer success role at a SaaS company, with proven ability to

Success, Customer Success, Customer Enablement, Account Management, or a relevant customer‑facing role ... As a Customer Enablement Manager, you’ll work directly with some of our largest customers to help them ... Your ability to build strong relationships, connect the dots between product features and customer goals ... Strong product knowledge and a customer‑first, consultative approach to solving challenges and driving ... do at Figma: Manage the adoption journey for a portfolio of large, strategic customers Understand customer

experience managing a small portfolio of medium-to-high-touch partners or accounts in a Partner Success, Customer

Our Customer Base sales team uses their extensive experience and consultative selling skills to initiate ... Understanding of the strategic competitive landscape of the industry by staying up to date with trends and customer