4527 customer service English-speaking jobs in France

central role in transforming the Implementation function into a true consulting practice within the Customer ... and driving performance through coaching, accountability, and operational excellence Impact Higher customer ... positioning in proposals Provide insight and data to support Sales in articulating service value and ... securing correct pricing Validate service proposals for new business opportunities to ensure accurate ... best practices and benchmarking to continuously elevate the delivery standard Performance Management & Service

OverviewWe are seeking a Customer Insight Specialist to act as the "voice of the customer" within ... metrics such as NPS (Net Promoter Score), CSAT (Customer Satisfaction), and Customer Effort Score (CES ... Voice of the Customer (VoC) Program ManagementHelp design, deploy, and manage ongoing customer surveys ... and feedback mechanisms at key touchpoints along the customer journey.Analyze real-time customer feedback ... In this role, you will move beyond simple data reporting to uncover the why behind customer behavior.

OverviewWe are seeking a Customer Insight Specialist to act as the "voice of the customer" within ... metrics such as NPS (Net Promoter Score), CSAT (Customer Satisfaction), and Customer Effort Score (CES ... Voice of the Customer (VoC) Program ManagementHelp design, deploy, and manage ongoing customer surveys ... and feedback mechanisms at key touchpoints along the customer journey.Analyze real-time customer feedback ... In this role, you will move beyond simple data reporting to uncover the why behind customer behavior.

Customer Delivery Engineers (CDEs) own the end-to-end deployment and execution of customer satellite ... We integrate, launch, and operate spacecraft, offering end-to-end missions as a service across Earth ... You will sit at the intersection of satellite operations, customer engineering, software development, ... About this role: Serve as the primary technical interface for customer missions, aligning on objectives ... Python to improve reliability, adoption, and operational scale Translate operational experience and customer

fleet space, from early days running ridesharing, to powering the carsharing platforms for mobility service ... Good understanding of the fleet management, leasing, logistics, or mobility as a service industries. ... Ridecell’s Customer Success Manager is a true customer advocate - growing customer relationships from ... They are able to identify, rationalize and communicate customer needs and problems. ... Ridecell AI for Automotive Leasing and Mobility Customer Success Manager / Sr Manager €36K - €50K EUR

Role Summary We’re looking for a Technical Customer Success Manager to drive adoption, retention, and ... Lead customer onboarding, technical demos, and ongoing account management, ensuring measurable product ... Partner with Product, ML, Engineering, and Sales to coordinate renewals, feature testing, and customer‑driven ... Capture, structure, and share customer feedback and account insights to inform product and business decisions

service orientation.Analytical skills (e.g., understanding trends, interpreting data).Knowledge of or ... satisfaction and product quality.YOUR ESSENTIAL DUTIES AND RESPONSIBILITIESManage and analyze customer ... job—you will find purpose and pride.YOUR ROLEEnsure the processing, trend analysis and management of customer ... implementation of corrective and preventive actions, and contribute to the continuous improvement of customer ... meet global and local requirements for tracking and resolving defects, and maintain a high level of customer

the scalability of our customer support model. ... See more about our culture on https://mistral.ai/careers.Role Summary: Customer Success Manager (CSM) ... needs and usage patterns.Partner with Product and Engineering teams to gather customer feedback and ... onboarding, adoption, and ongoing engagement to drive product usage and satisfaction.Monitor customer ... experiences, from deployment to production.Create and execute customer success plans with clear KPIs

How You'll Make an Impact at MarqVision This role is a part of a Customer Success Team. ... Senior Customer Success Managers at MarqVision are self‑motivated and proactive, they are relationship ... requests Working closely with Engineering, product management, customer support, and sales teams Establish ... of each MarqVision subscription Develop and maintain strong relationships at all levels within the customer ... that they are successfully achieved Partner with engineering teams in architecting and orchestrating customer

experience Excellent customer service skills – the ability to be empathetic, accurate, compassionate ... customer liaison/point of contact Advocate for customer and product needs across teams Triage, investigate ... Job Overview As the Customer Support Technical Specialist, you are the primary point of contact when ... You will collaborate with other Support, Engineering, Product, and Customer Success team members. ... You will guide the customer through our defined resolution and escalation processes as well as advocate

Role Summary: Customer Success Manager (CSM), EMEA As a Customer Success Manager (CSM) at Mistral AI, ... About You 5+ years of experience in customer‑facing roles, such as Customer Success, Account Management ... the scalability of our customer support model. ... , and are passionate about turning customer success into business impact. ... Create and execute customer success plans with clear KPIs, timelines, and measurable outcomes.

Ensure compliance with contractual obligations.Motivate the teams around the service to render to our ... Service Team Leader in the consolidation of the team schedules.Implement and ensure the proper application ... the applicable penalties.Minimum Requirements:A bachelor’s degree in computer science, science, or customer ... monitoring of systems already deployed.Work closely with the Insurance Manager, Technical Coordinator, and Customer ... relationship with clients to achieve ongoing client satisfaction.Monitor actions to be implemented following customer

How You'll Make an Impact at MarqVision This role is a part of a Customer Success Team. ... Senior Customer Success Managers at MarqVision are self‑motivated and proactive, they are relationship ... requests Working closely with Engineering, product management, customer support, and sales teams Establish ... of each MarqVision subscription Develop and maintain strong relationships at all levels within the customer ... that they are successfully achieved Partner with engineering teams in architecting and orchestrating customer

Customer Advocacy & Content Strategy Build Champions: Spearhead customer advocacy initiatives aligned ... DIRECTOR, CUSTOMER MARKETING This candidate can reside in the following office locations to fill this ... Soft Skills Passion: A passion for elevating the customer experience at every touchpoint. ... In this role, you will drive the overall customer marketing strategy—from onboarding and retention to ... Working closely with Product Marketing, R&D, Sales, and Customer Success organizations, you will drive

CUSTOMER RISK OFFICER page is loaded## CUSTOMER RISK OFFICERremote type: Hybridlocations: CRETEILtime ... requests- Validate and transmit customer data updates (financial, etc.)- Manage risk and analyze customer ... Manages customer risk and debt collection. Takes care to limit and anticipate risks. ... **Job Description**SIGNIFICANT ACTIVITIESRisk management- Manage customer account opening and closing ... Description Summary**JOB PURPOSE On the basis of the activities assigned by his/her hierarchy, the customer

Customer Relationship Manager (Regional Lead) |... ... footprint across Asia, Europe, and the USA, we are seeking high-caliber professionals to join us as Customer

This is a high-profile role that is critical to the growth of our customer base and company. ... As a Customer Success Manager you will develop a unique industry expertise as you work alongside our ... the world such as bridges, roadways, tunnels, solar farms, and high rise buildings.Role OverviewAs a Customer ... success.Identify and manage upsell and expansion opportunities based for ALICE within your assigned customer ... flexing the mental muscle to define a new product category and have the experience to be an early-stage customer

Customer Success Manager – North America (based in Rennes, France)About BBrightBBright develops high-performance ... As we expand our footprint in the North-American region, we are looking to hire a Customer Success Manager ... base.Strong interpersonal and communication skills, customer-oriented, with demonstrated ability to ... Success after contract signature; support customer onboarding, training and integration phases.Proactively ... customers in North America, from onboarding to long-term support and success.Build and maintain strong customer

in the design of technical integrations of Rise Up with the IS of the customersBe the customer's ... ambassador within Rise UpEnsure proper reporting of customer KPIs in the Planhat toolKnow how to manage ... in the configuration of the productBe the interface between the customer and our technical project managers ... expectations and timelineFollow his customers in the deployment phaseCarry out product trainingHelp the customer ... developments related to the Rise Up platformQualificationsIn depth knowledge of product (features, sales…)Customer

Team Intro As an Associate Customer Success Manager, you’ll join the US Customer Success team at PlayPlay ... Marketing Team: Collaborate on customer case studies, testimonials, and events. ... Associate Customer Success Manager US - BASED IN PARIS Our mission at PlayPlay: To empower every company ... Creative and resourceful: You bring fresh ideas that drive customer value and loyalty. ... Partner with colleagues on initiatives that scale customer impact across the US and globally.