4328 customer service English-speaking jobs in France

About the Team At Gorgias, we are revolutionizing customer service for ecommerce businesses. ... teams have clear context when escalating customer needs Who You Are 5+ years in Customer Success, ... What You’ll Do As an Enterprise Customer Success Manager in CDD, you will: Customer Partnership & Account ... Our Customer Success team ensures clients realize measurable value from our platform by driving product ... Our teams use it every day to research, write, analyze, code, and craft better customer experiences.

You will join the Customer Success team. ... Deeply understand customer organizations, map stakeholders and decision-makers, and proactively surface ... Prepare and lead strategic customer engagements (Kick-offs, Business Reviews, Success Plans), explicitly ... Capture customer feedback and expansion signals, share them internally, and translate them into concrete

one of Python, JS/TS, or Go fluently enough to follow a stack trace, scan an SDK file, and point a customer ... support function as we scale: runbooks, on‑call rotation, escalation paths, SLAs, internal triage, customer-facing

We encourage our employees to participate in community service events and other team-building activities ... Product Management to set product strategy, providing voice of customers and suggestions for product and service ... Key Responsibilities Develop customer relationships to facilitate understanding of customer needs and ... Develop customer relationships to facilitate understanding of customer needs and create proposals with ... a value proposition to meet customer needs and secure Orders Entered (OE).

, relaying insights and feedback to internal teams to drive continuous product and service enhancements.Experienced ... Every Entropian is a builder.As a Customer Success Manager at Entropia, you make deal teams successful ... into passionate advocates for Entropia within their organizations.Customer Health Monitoring: Monitor customer ... satisfaction and capitalize on renewal and growth opportunities.Feedback Loop: Serve as the voice of the customer

Strong communication skills and customer focus. ... The role is within the Customer Success team dedicated to companies with less than 250 staff.

The role requires 8+ years of experience in customer operations, customer experience, support leadership ... Make Customer Experience data‑native This role is deeply data‑driven. ... About the role We’re hiring our first Head of Customer Experience, a senior, hands‑on operator who will ... As a Head of Customer Experience, you will be in charge in three operational verticals, defined below ... Once you’ve proven the impact of Customer Experience as a strategic lever, on retention, fraud, NPS,

foster flexible working arrangements to stimulate innovative thinking.Your challengesAct as the in service ... issues resolution progressRepresent Airbus in face-to-face customers meetings to address and manage in-service ... Airbus Commercial Aircraft is looking for a Customer Support Engineer (f/m) to join our team based in ... Ground) situation and corresponding stand-by duty on regular basis in coordination with the Airbus Customer ... reliability dropsAct as the voice of Airbus towards all our customers around the worldAct as the voice of the customer

About The Role Customer Engineers (CEs) are the technical drivers of customer success at Aircall. ... Why This Role Matters Customer Engineers sit at the center of Aircall’s customer experience. ... Customer Orientation Highly empathetic and outcome‑focused – measures success by customer value, not ... Experience & Background 4–8 years or more in a customer‑facing technical role (Customer Engineer, Technical ... to drive revenue, resolve issues faster, and scale customer‑facing teams.

Performance Monitoring, Service Performance Tuning, Service Interface Specifications; Object Oriented ... The role: Design the Service Oriented Architecture (SOA) tier; Participate in design sessions with project ... XSL, SOAP, Webservices; Significant knowledge and experience in designing and developing Enterprise Service ... skills and knowledge; Experience with Linux, UNIX or AIX Enterprise environment; Strong understanding of Service ... background in systems architecture middleware technologies; Strong skills in Services Design Best Practices, Service

Built on a foundation of 10 Values and Beliefs, we are committed to being our customers' best service ... Convergint is a global, service-based systems integrator delivering security, fire, and life safety solutions ... and as such is accountable for maximizing customer satisfaction. ... ability to maintain awareness of, and seek to meet the needs and wants of the customer without being ... for the end-to-end coordination, execution, and delivery of security system installation projects at customer

Customer Orientation: Ability to translate customer needs into clear technical actions and solutions. ... Propose and implement materials according to OEM and customer specifications. ... Provide all necessary technical support to target non-event launch material deployment at customer. ... He/She ensures technical alignment, drives customer satisfaction, and supports the deployment of compound ... Support Market Development Act as the technical ambassador of Materi’Act at the customer and represent

Proven expertise in designing customer service processes and workflows within Salesforce. ... Analyze current customer service processes and recommend improvements leveraging Salesforce capabilities ... Provide technical leadership and best practices for customer service design, case management, and automation ... Experience with customer journey mapping and CX design methodologies. ... Salesforce Administrator and/or Service Cloud Consultant certification.

Proven expertise in designing customer service processes and workflows within Salesforce. ... Analyze current customer service processes and recommend improvements leveraging Salesforce capabilities ... Provide technical leadership and best practices for customer service design, case management, and automation ... Experience with customer journey mapping and CX design methodologies. ... Salesforce Administrator and/or Service Cloud Consultant certification.

Proven expertise in designing customer service processes and workflows within Salesforce. ... Analyze current customer service processes and recommend improvements leveraging Salesforce capabilities ... Provide technical leadership and best practices for customer service design, case management, and automation ... Experience with customer journey mapping and CX design methodologies. ... Salesforce Administrator and/or Service Cloud Consultant certification.

Proven expertise in designing customer service processes and workflows within Salesforce. ... Analyze current customer service processes and recommend improvements leveraging Salesforce capabilities ... Provide technical leadership and best practices for customer service design, case management, and automation ... Experience with customer journey mapping and CX design methodologies. ... Salesforce Administrator and/or Service Cloud Consultant certification.

Proven expertise in designing customer service processes and workflows within Salesforce. ... Analyze current customer service processes and recommend improvements leveraging Salesforce capabilities ... Provide technical leadership and best practices for customer service design, case management, and automation ... Experience with customer journey mapping and CX design methodologies. ... Salesforce Administrator and/or Service Cloud Consultant certification.

Proven expertise in designing customer service processes and workflows within Salesforce. ... Analyze current customer service processes and recommend improvements leveraging Salesforce capabilities ... Provide technical leadership and best practices for customer service design, case management, and automation ... Experience with customer journey mapping and CX design methodologies. ... Salesforce Administrator and/or Service Cloud Consultant certification.

Proven expertise in designing customer service processes and workflows within Salesforce. ... Analyze current customer service processes and recommend improvements leveraging Salesforce capabilities ... Provide technical leadership and best practices for customer service design, case management, and automation ... Experience with customer journey mapping and CX design methodologies. ... Salesforce Administrator and/or Service Cloud Consultant certification.

Proven expertise in designing customer service processes and workflows within Salesforce. ... Analyze current customer service processes and recommend improvements leveraging Salesforce capabilities ... Provide technical leadership and best practices for customer service design, case management, and automation ... Experience with customer journey mapping and CX design methodologies. ... Salesforce Administrator and/or Service Cloud Consultant certification.