4482 customer service English-speaking jobs in France

lines are provided in accordance to Service Level Agreements (SLAs) Responsibility for ensuring effective ... risk Building and maintaining strong relationships with operational peers to oversee and ensure all service ... Task description:         Coordination of the day to day delivery of all live service elements in accordance ... when required, including detailed incident reporting Ensuring quality is maintained throughout the service ... as usual model Assist in coordinating Problem and Release management activities to ensure effective service

Support customer personalization and customer experience initiatives. ... customer experiences and strengthening customer centricity as a key driver of sustainable growth. ... Your Mission As a Customer Data & Analytics Specialist, you will develop and govern a robust customer ... You will be instrumental in building a trusted Single Customer View and translating customer data into ... Deliver Customer Analytics & Advanced Insights Develop customer segmentation, churn prediction, propensity

You'll work closely with the Revenue Operations Director and collaborate across sales, customer success ... cleaner, leaner, and more agile.The RoleWe are seeking a strategic and execution-focused Revenue & Customer ... processes, ensuring alignment with strategic goalsConduct reporting and data analysis across sales, customer ... Manager who will act as the operational backbone across our revenue-generating functions with a focus on customer ... scaling.You'll develop and implement systems, processes and strategies to improve efficiency across the customer

customer experiences and strengthening customer centricity as a key driver of sustainable growth. ... You will be instrumental in building a trusted Single Customer View and translating customer data into ... models.Analyze customer behavior, journeys, and lifecycle evolution.Support customer personalization ... , and deduplicated customer profiles across systems.Govern customer data flows and data architecture.Implement ... marketing, sales, and customer experience objectives.

We operate with a strong commitment to expertise, customer value, and innovation. ... You will join Teciem’s European Customer Success & Solutions Consulting team, a unified organization ... Influence Product, Services, and Support teams by bringing field insights and customer perspectives. ... Lead customer engagement programs including health checks, “walk the floor” assessments, usage reviews ... that brings together Solution Consultants, hybrid presales/CSM profiles, and retention-focused Customer

We encourage our employees to participate in community service events and other team-building activities ... Product Management to set product strategy, providing voice of customers and suggestions for product and service ... Key Responsibilities Develop customer relationships to facilitate understanding of customer needs and ... Develop customer relationships to facilitate understanding of customer needs and create proposals with ... a value proposition to meet customer needs and secure Orders Entered (OE).

service, with a strong understanding of customer support operations and service excellence. ... Continuously test and refine how AI handles customer requests. ... and help define what excellent Customer Care looks like at scale. ... and help define what excellent Customer Care looks like at scale. ... Based in Bordeaux, you will lead the Customer Care team as pony scales across Europe, playing a central

Insights & Satisfaction Lead and the Customer Ops & Self-Service Lead to drive upstream improvements ... & Self-Service Lead, who drives operational efficiency and deflection The BPO & Quality Ops Lead, who ... Adapting to the AI-driven care model As AI and self-service absorb simpler contacts, you actively ... We're looking for a Customer Care Lead to own the quality and performance of expert-level customer support ... The Customer Satisfaction & Ops team Reporting directly to Gaëlle, Head of Customer Satisfaction & Operations

About the Role The Customer Success Manager is responsible for driving customer satisfaction and long-term ... Additionally, the Customer Success Manager maintains accurate client documentation, develops a customer-facing ... Build and maintain strong, long-term customer relationships. ... Oversee customer onboarding to deliver a smooth and positive start. ... Expertise in upselling techniques and customer retention strategies.

Act as the primary point of contact for product, platform and service-related queries. ... Lead customer onboarding, activation and implementation. ... Establish and lead weekly, monthly and quarterly customer reviews. ... Customer Success Manager – Enterprise SaaS / Media Technology Paris, France | Remote | Full-time We are ... Strong understanding of customer onboarding, adoption, retention and account growth.

satisfaction, customer service, adoption, and retention experience Excellent written/verbal communication ... success plans for your customers, utilizing net promoter score (NPS) metrics and other customer data ... About the Position: The Customer Success Manager will be responsible for generating a repeatable strategy ... plans for accounts by creating metrics to support product onboarding, product adoption, as well as customer ... managers to understand the short‑term and long‑term sales strategies to identify key areas to drive customer

Customer Identity LeadAs the Customer Identity Lead within the IT Business Solutions team, you will be ... responsible for defining, implementing, and managing Pluxee's Customer Identity and Access Management

drive continuous product and service enhancements. ... Customer Health Monitoring: Monitor customer health through analytics and feedback, staying proactive ... As a Customer Success Manager at Entropia, you'll play a critical role in unlocking the full potential ... Feedback Loop: Serve as the voice of the customer, relaying insights and feedback to internal teams to

long-term customer loyalty. ... Qualifications Experience in Customer Success, Account Management, Consulting, or a similar customer-facing ... and building long-term customer partnerships. ... At Dassault Systèmes, customer success is about helping our customers realize measurable business value ... As a Customer Success Manager, you will play a key role in driving adoption, accelerating value realization

You’ll work across a variety of customer architectures and use cases, helping teams design performant ... and serving incredible customers like Under Armour, PetSmart, Stripe, Gymshark, and Walgreens.As a Customer ... strong documentation habits, and ongoing knowledge sharing.If you’re excited by the idea of shaping customer ... status reports to customers on a regularly scheduled meetingProactively identify and work with the customer ... and industry practices around search implementation and optimisationWork closely with your account’s Customer

Customer Orientation:Ability to translate customer needs into clear technical actions and solutions. ... Propose and implement materials according to OEM and customer specifications. ... The main missions of the role are: Lead Technical Deployment on Customer Projects Ensure consistent ... Provide all necessary technical support to target non-event launch material deployment at customer. ... He/She ensures technical alignment, drives customer satisfaction, and supports the deployment of compound

capital equipment at customer sites.Represents the company to the customer and assumes accountability ... service activities associated with updating, troubleshooting, diagnosing and repairing of highly complex ... never a dull moment with us.Group/DivisionThe KLA Services team headquartered in Milpitas, CA is our service ... organization that consists of Service Sales and Marketing, Spares Supply Chain management, Field Operations ... identify and improve performance; expertise in optics, image processing and motion control with worldwide service

Customer Delivery Engineers (CDEs) own the end-to-end deployment and execution of customer satellite ... You will sit at the intersection of satellite operations, customer engineering, software development, ... About this role: Serve as the primary technical interface for customer missions, aligning on objectives ... Python to improve reliability, adoption, and operational scale Translate operational experience and customer

Professional experience: 2+ years of experience in customer service, with a strong understanding of customer ... support operations and service excellence. ... Continuously test and refine how AI handles customer requests. ... and help define what excellent Customer Care looks like at scale. ... Based in Bordeaux, you will lead the Customer Care team as Pony scales across Europe, playing a central

It bridges customer expectations and internal capabilities to ensure technical excellence, innovation ... , and competition analysis (lead by PMS).Lead and manage Material registrations at customer (planning ... The role ensures technical alignment, drives customer satisfaction, and supports the deployment of compound ... application support.Proven experience in OEM technical interactions and customer project management ... The main missions of the role are:Lead Technical Deployment on Customer ProjectsEnsure consistent technical