4937 customer service English-speaking jobs in France

  • Merge
  • paris
  • June 3
Customer Success lead to support and scale relationships with businesses using our cross-border payments ... This is a high-ownership role at the intersection of customer success, payments operations, and strategic ... opportunities to improve customer workflows, operational efficiency, onboarding journeys, and support ... support and operational tools such as Zendesk, Jira, and modern AI-powered customer operations platforms ... stakeholders across finance, treasury, operations, and compliance functions.Deliver a high-quality customer
  • WeWard SAS
  • paris
  • June 1
The role requires 8+ years of experience in customer operations, customer experience, support leadership ... Make Customer Experience data‑native This role is deeply data‑driven. ... About the role We’re hiring our first Head of Customer Experience, a senior, hands‑on operator who will ... As a Head of Customer Experience, you will be in charge in three operational verticals, defined below ... Once you’ve proven the impact of Customer Experience as a strategic lever, on retention, fraud, NPS,
  • Prelude
  • paris
  • June 1
We want to ensure top tier customer support - and we’re hiring someone who won’t just act as a bridge ... A few years experience in customer support, client success, or technical support, ideally in a B2B SaaS
  • Sonatus
  • paris
  • June 1
direction and drive technical decision-making in customer-facing engagements,Experience leading technical ... plusWhat the job involvesSonatus is seeking a highly motivated, experienced AI Engineer to join our Customer ... integrating, and deploying AI/ML-based solutions in production environments,Proven ability to influence customer ... systems and data,This position operates in a forward-deployed engineering model, working closely with customer ... operate effectively in ambiguous environments and drive clarity, alignment, and execution,Experience in customer
  • Beyond Hosting
  • nantes
  • June 1
Experience with B2B & Support Software: You should understand how SaaS (Software as a Service) products ... Outside France: If you live outside of France, the position will be under a full‑time freelance service ... Experience in Customer Support via Live Chat: You should be comfortable handling multiple customer conversations ... The Role We’re looking for a Technical Customer Support Specialist to join our team! ... You’ll assist with inquiries, troubleshoot issues, and ensure a smooth customer experience.
  • Payflows
  • paris
  • June 1
This isn’t a customer support job. ... It’s a launchpad for the next generation of Customer Success leaders. ... Develop the skills to progress into a full Customer Success Manager role. ... Excellent communication and presentation skills — confident in customer‑facing interactions. ... As a Customer Success Specialist, you’ll support strategic accounts, strengthen relationships, and help
  • Figma
  • paris
  • June 1
Success, Customer Success, Customer Enablement, Account Management, or a relevant customer‑facing role ... As a Customer Enablement Manager, you’ll work directly with some of our largest customers to help them ... Your ability to build strong relationships, connect the dots between product features and customer goals ... Strong product knowledge and a customer‑first, consultative approach to solving challenges and driving ... do at Figma: Manage the adoption journey for a portfolio of large, strategic customers Understand customer
  • Onepilot
  • paris
  • June 1
service operation. ... improvement projects (process, tooling, workflows) Contribute to the evolution of Onepilot’s payroll service ... Comfortable managing multiple stakeholders and high-expectation clients Strong ability to monitor and improve service ... As part of our growth, we are looking for our next Payroll Customer Care Account Manager to join our ... As a Payroll Customer Care Account Manager, you will be the go-to expert for all payroll-related topics
  • ASSA ABLOY Global Solutions
  • paris
  • June 1
success processes and methodologiesPassion for service and customer centricityProficient in MS Office ... accountsDriving customer loyalty and advocacy, secure customer referencesEnsuring accurate and comprehensive ... LinkSelect how often (in days) to receive an alert: Create AlertAn Amazing Career Opportunity fora Customer ... and maintaining ongoing customer relationships, implementing success programs, contributing to sales ... Job ID: 40874The role of Customer Success Manager will include a broad range of tasks such as developing
  • BBright SAS
  • rennes
  • June 1
Customer Success Manager – North America (based in Rennes, France)About BBrightBBright develops high-performance ... As we expand our footprint in the North-American region, we are looking to hire a Customer Success Manager ... base.Strong interpersonal and communication skills, customer-oriented, with demonstrated ability to ... Success after contract signature; support customer onboarding, training and integration phases.Proactively ... customers in North America, from onboarding to long-term support and success.Build and maintain strong customer
  • Whoz
  • paris
  • June 1
school or an engineering school.Strong knowledge of SaaS products.Deep understanding of Professional Service ... Your roleAs a Senior Customer Success Manager at Whoz in the dedicated Customer Success team, part of ... the Customer Success & Delivery Circle, you will play a key role in ensuring the satisfaction and success ... collaborative and dynamic environment.ResponsibilitiesProcess Optimization: Standardize and improve Customer ... the CS strategy definitionRequired Qualifications and SkillsA minimum of 4 years of experience in a Customer
  • Mangopay
  • paris
  • June 1
funds, splits money between the various parties in the funds flow, and ultimately manages the payout to service ... As we enter a new stage of growth, we are looking for an experienced Customer Success Manager to own ... experience Who You Are Required 5+ years of experience in Customer Success, Account Management or ... product direction, and collaborating with stakeholders across the business to ensure customer insights ... You will play a key role in representing the voice of the customer internally—sharing feedback, influencing
  • Mangopay UK Limited
  • paris
  • June 1
funds, splits money between the various parties in the funds flow, and ultimately manages the payout to service ... As we enter a new stage of growth, we are looking for an experienced Customer Success Manager to own ... product direction, and collaborating with stakeholders across the business to ensure customer insights ... experience Who You Are: Required: 5+ years of experience in Customer Success, Account Management or ... You will play a key role in representing the voice of the customer internally—sharing feedback, influencing
  • Datadog
  • paris
  • June 1
As a Customer Data Scientist at Datadog, you will partner directly with customers to help them design ... Working cross‑functionally with Sales, Product, and Engineering, you’ll play a key role in both customer ... This role is ideal for someone with deep experience in applied experimentation who thrives in customer-facing ... design and interpretation across product, marketing, pricing, and AI‑driven use cases Enable long‑term customer ... into product improvements and roadmap input Partner with Sales and Solutions teams to navigate complex customer
  • Audensiel
  • strasbourg
  • June 1
Ensure compliance with contractual obligations.Motivate the teams around the service to render to our ... Service Team Leader in the consolidation of the team schedules.Implement and ensure the proper application ... the applicable penalties.Minimum Requirements:A bachelor’s degree in computer science, science, or customer ... monitoring of systems already deployed.Work closely with the Insurance Manager, Technical Coordinator, and Customer ... relationship with clients to achieve ongoing client satisfaction.Monitor actions to be implemented following customer
  • DataDome
  • paris
  • June 1
Senior Customer Success Manager EMEA, you will : Act as the primary business owner of the customer relationship ... Customer Success Manager, you’ll partner with the world’s largest enterprises to drive measurable impact ... /or SaaS environments is a plus Strong business acumen with the ability to connect customer goals to ... Driving measurable customer outcomes such as increased product adoption, demonstrable ROI, and strong ... It would be great if... 5+ years in a Customer Success Management role Experience in cybersecurity and
  • Nosto
  • paris
  • June 1
persuasive writing, and presenting Ability to challenge clients' assumptions while maintaining absolute service-mindedness ... Joining us as a Senior Customer Success Manager means helping retailers harness autonomous AI to deliver ... As a Senior Customer Success Manager, you will liaise with Sales, Partnerships, Regional Marketing and ... and internal processes Create customer heroes & advocates, and work proactively with marketing to tell ... their story Requirements - what we expect from you: 3-5 years of experience in a customer experience
  • Powell Software
  • paris
  • June 1
A strategic role at the heart of Customer Success What if these words resonate with you: Impact, Love ... At Powell, we are looking for a Senior Customer Success Manager - Enterprise, able to support our most ... You are a direct lever for growth and customer influence, working closely as a key partner to your KAM ... Influence product & strategy structure and prioritize customer feedback collaborate with Product teams ... mission You will manage a portfolio of Enterprise accounts across EMEA, with a clear objective: maximize customer
  • Kaisa Technologies AB
  • paris
  • June 1
Join our global team in designing and providing personalised customer experiences at scale. ... Job Overview The Senior Customer Success Manager will be responsible for maximising net retention and ... suite Maximising the value and business impact of Kaisa by establishing customer goals, pain points ... Success Programme to key customer stakeholders and ensuring the ongoing adoption of the Kaisa product ... and KPI’s and working with them to continuously optimise these Building and developing strong customer
  • Betclic Group
  • bordeaux
  • June 1
Service, etc.) ... ENTER THE GAME As part of the creation of the Customer Intelligence & Trust department, you will play ... knowledge framework, consolidating insights from multiple sources (Data, CRM, UX Research, Customer ... Your mission is to deliver decisive customer and competitive insights that guide product, marketing and ... Drive customer-centric decision-making culture across the organization (“Be the Player” mindset) Present
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