4355 customer service English-speaking jobs in France

  • Ridecell
  • bordeaux
  • April 23
experience Excellent customer service skills – the ability to be empathetic, accurate, compassionate ... customer liaison/point of contact Advocate for customer and product needs across teams Triage, investigate ... Job Overview As the Customer Support Technical Specialist, you are the primary point of contact when ... You will collaborate with other Support, Engineering, Product, and Customer Success team members. ... You will guide the customer through our defined resolution and escalation processes as well as advocate
  • ALICE Technologies Inc.
  • paris
  • April 22
This is a high-profile role that is critical to the growth of our customer base and company. ... As a Customer Success Manager you will develop a unique industry expertise as you work alongside our ... the world such as bridges, roadways, tunnels, solar farms, and high rise buildings.Role OverviewAs a Customer ... success.Identify and manage upsell and expansion opportunities based for ALICE within your assigned customer ... flexing the mental muscle to define a new product category and have the experience to be an early-stage customer
  • Audensiel
  • strasbourg
  • April 22
Ensure compliance with contractual obligations.Motivate the teams around the service to render to our ... Service Team Leader in the consolidation of the team schedules.Implement and ensure the proper application ... the applicable penalties.Minimum Requirements:A bachelor’s degree in computer science, science, or customer ... monitoring of systems already deployed.Work closely with the Insurance Manager, Technical Coordinator, and Customer ... relationship with clients to achieve ongoing client satisfaction.Monitor actions to be implemented following customer
  • Rise Up
  • paris
  • April 22
in the configuration of the productBe the interface between the customer and our technical project managers ... Up with the IS of the customersBe the customer's ambassador within Rise UpEnsure proper reporting of customer ... expectations and timelineFollow his customers in the deployment phaseCarry out product trainingHelp the customer ... developments related to the Rise Up platformQualificationsIn depth knowledge of product (features, sales…)Customer
  • PlayPlay
  • paris
  • April 22
Team Intro As an Associate Customer Success Manager, you’ll join the US Customer Success team at PlayPlay ... Marketing Team: Collaborate on customer case studies, testimonials, and events. ... Associate Customer Success Manager US - BASED IN PARIS Our mission at PlayPlay: To empower every company ... Creative and resourceful: You bring fresh ideas that drive customer value and loyalty. ... Partner with colleagues on initiatives that scale customer impact across the US and globally.
  • Fabriq
  • paris
  • April 20
# Customer Marketing Manager (Europe)* Paris* Full-Time## Job DescriptionAs **Customer Marketing Manager ... Success* More expansion pipeline and expansion wins influenced by customer campaigns* A reliable customer ... (Europe)**, you will own and scale customer marketing programs that drive **retention, expansion, and ... of **Marketing, Customer Success, Sales, and Product**, focused on ensuring customers:* Reach value ... advocacy** across Fabriq’s European customer base.This is a strategic and hands-on role at the intersection
  • DataDome
  • paris
  • April 20
Senior Customer Success Manager EMEA, you will : Act as the primary business owner of the customer relationship ... Customer Success Manager, you’ll partner with the world’s largest enterprises to drive measurable impact ... /or SaaS environments is a plus Strong business acumen with the ability to connect customer goals to ... Driving measurable customer outcomes such as increased product adoption, demonstrable ROI, and strong ... It would be great if... 5+ years in a Customer Success Management role Experience in cybersecurity and
  • Mirakl
  • Paris
  • April 20
This critical role sits at the heart of our Customer Services and Customer Success departments, working ... Proven experience in customer education, e-learning, or instructional design. ... Job Description: We are looking for a passionate and innovative Customer Training Manager to join our ... (Customer ChatGPT) Automate the creation of training materials to ensure consistency and quality. ... As a Customer Training Manager, you will be responsible for developing and implementing comprehensive
  • Faurecia
  • bavans
  • April 19
Our activity is looking for a CBU (Customer Business Unit) OES & Program Controller Apprentice based
  • Nosto
  • paris
  • April 19
persuasive writing, and presenting Ability to challenge clients' assumptions while maintaining absolute service-mindedness ... Joining us as a Senior Customer Success Manager means helping retailers harness autonomous AI to deliver ... As a Senior Customer Success Manager, you will liaise with Sales, Partnerships, Regional Marketing and ... and internal processes Create customer heroes & advocates, and work proactively with marketing to tell ... their story Requirements - what we expect from you: 3-5 years of experience in a customer experience
  • Datadog
  • paris
  • April 19
As a Customer Data Scientist at Datadog, you will partner directly with customers to help them design ... Working cross‑functionally with Sales, Product, and Engineering, you’ll play a key role in both customer ... This role is ideal for someone with deep experience in applied experimentation who thrives in customer-facing ... design and interpretation across product, marketing, pricing, and AI‑driven use cases Enable long‑term customer ... into product improvements and roadmap input Partner with Sales and Solutions teams to navigate complex customer
  • Ivalua
  • massy
  • April 18
Customer Advocacy & Content Strategy Build Champions: Spearhead customer advocacy initiatives aligned ... DIRECTOR, CUSTOMER MARKETING This candidate can reside in the following office locations to fill this ... Soft Skills Passion: A passion for elevating the customer experience at every touchpoint. ... In this role, you will drive the overall customer marketing strategy—from onboarding and retention to ... Working closely with Product Marketing, R&D, Sales, and Customer Success organizations, you will drive
  • Forterro │ FR
  • caen
  • April 16
You are responsible for customer satisfaction and ensure that requests are handled efficiently and service ... You analyze the requests submitted by phone or email and develop solutions tailored to customer needs ... Responsibilities Customer support You serve as first point of contact for all issues related to our ... windows & doors software packages You respond to customer queries via email, Zendesk or phone in a professional
  • Onepilot
  • paris
  • April 14
service operation. ... managing multiple stakeholders and high-expectation clients* Strong ability to monitor and improve service ... improvement projects (process, tooling, workflows) + Contribute to the evolution of Onepilot’s payroll service ... # Payroll Customer Care Account Manager## Onepilot is hiring! ... Care Account Manager to join our team.As a Payroll Customer Care Account Manager, you will be the go-to
  • Beyond Hosting
  • nantes
  • April 8
Experience with B2B & Support Software: You should understand how SaaS (Software as a Service) products ... Outside France: If you live outside of France, the position will be under a full‑time freelance service ... Experience in Customer Support via Live Chat: You should be comfortable handling multiple customer conversations ... The Role We’re looking for a Technical Customer Support Specialist to join our team! ... You’ll assist with inquiries, troubleshoot issues, and ensure a smooth customer experience.
  • AWS EMEA SARL (France Branch)
  • courbevoie
  • April 8
Overview Elevate Customer Success with innovative Cloud TechnologyWe're seeking an innovative Customer ... You'll be a strategic partner who empowers businesses to revolutionize their customer engagement, driving ... business objectives Design and deliver technical workshops that accelerate technology adoption and customer ... health dashboards and address potential adoption barriers Gather and communicate critical customer insights ... Expect to craft compelling narratives that demonstrate how AWS Amazon Connect can fundamentally reshape customer
  • Kaisa
  • paris
  • April 6
Join our global team in designing and providing personalised customer experiences at scale. ... Job Overview The Senior Customer Success Manager will be responsible for maximising net retention and ... suite Maximising the value and business impact of Kaisa by establishing customer goals, pain points ... Success Programme to key customer stakeholders and ensuring the ongoing adoption of the Kaisa product ... and KPI’s and working with them to continuously optimise these Building and developing strong customer
  • Mosaec
  • nantes
  • April 6
Experience with B2B & Support Software: You should understand how SaaS (Software as a Service) products ... Outside France: If you live outside of France, the position will be under a full time freelance service ... Experience in Customer Support via Live Chat: You should be comfortable handling multiple customer conversations ... Headquarters: Nantes, France URL: https://crisp.chat The Role We’re looking for a Technical Customer ... You’ll assist with inquiries, troubleshoot issues, and ensure a smooth customer experience.
  • Kaisa Technologies AB
  • paris
  • April 5
Join our global team in designing and providing personalised customer experiences at scale. ... Job Overview The Senior Customer Success Manager will be responsible for maximising net retention and ... suite Maximising the value and business impact of Kaisa by establishing customer goals, pain points ... Success Programme to key customer stakeholders and ensuring the ongoing adoption of the Kaisa product ... and KPI’s and working with them to continuously optimise these Building and developing strong customer
  • Outsight
  • paris
  • April 4
Your Responsibilities Define & Plan Define the customer acceptance test strategy after delivery: scope ... coverage and efficiency What Makes The Role Important You are the go‑to person for all aspects of customer ... are the link between Product and delivery teams to demonstrate and validate the Outsight products in customer ... stakeholders Fluent in English (French is a plus) Willing and able to travel for on‑site deployments and customer ... practical experience Minimum 3 years in a similar role, demonstrating effective project execution, customer‑centric
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