5017 customer service English-speaking jobs in France
Senior Customer Success Manager W/M/X
- Whoz
- paris
- June 1
school or an engineering school.Strong knowledge of SaaS products.Deep understanding of Professional Service ... Your roleAs a Senior Customer Success Manager at Whoz in the dedicated Customer Success team, part of ... the Customer Success & Delivery Circle, you will play a key role in ensuring the satisfaction and success ... collaborative and dynamic environment.ResponsibilitiesProcess Optimization: Standardize and improve Customer ... the CS strategy definitionRequired Qualifications and SkillsA minimum of 4 years of experience in a Customer
Senior Customer Success Manager
- Mangopay
- paris
- June 1
funds, splits money between the various parties in the funds flow, and ultimately manages the payout to service ... As we enter a new stage of growth, we are looking for an experienced Customer Success Manager to own ... experience
Who You Are
Required
5+ years of experience in Customer Success, Account Management or ... product direction, and collaborating with stakeholders across the business to ensure customer insights ... You will play a key role in representing the voice of the customer internally—sharing feedback, influencing
Senior Customer Success Manager
- Kyriba
- paris
- June 1
to ensure business outcomes are being met through consumption of their purchased solutions & success service ... and grow broad and deep relationships within each customer account, driving a successful customer lifecycle ... You are a Customer Success professional who consults with customers to uncover and help achieve their ... Previous Customer Success background preferred especially in managing a book of business with strategic ... opportunities at customer to grow Kyriba footprint through expansion of services
Establish, maintain
Customer experience manager F/M
- Audensiel
- strasbourg
- June 1
Ensure compliance with contractual obligations.Motivate the teams around the service to render to our ... Service Team Leader in the consolidation of the team schedules.Implement and ensure the proper application ... the applicable penalties.Minimum Requirements:A bachelor’s degree in computer science, science, or customer ... monitoring of systems already deployed.Work closely with the Insurance Manager, Technical Coordinator, and Customer ... relationship with clients to achieve ongoing client satisfaction.Monitor actions to be implemented following customer
Senior Customer Success Manager
- Nosto
- paris
- June 1
persuasive writing, and presenting
Ability to challenge clients' assumptions while maintaining absolute service-mindedness ... Joining us as a Senior Customer Success Manager means helping retailers harness autonomous AI to deliver ... As a Senior Customer Success Manager, you will liaise with Sales, Partnerships, Regional Marketing and ... and internal processes
Create customer heroes & advocates, and work proactively with marketing to tell ... their story
Requirements - what we expect from you:
3-5 years of experience in a customer experience
Senior Customer Success Manager
- Nethone, a Mangopay solution
- paris
- June 1
funds, splits money between the various parties in the funds flow, and ultimately manages the payout to service ... As we enter a new stage of growth, we are looking for an experienced Customer Success Manager to own ... experience
Required
5+ years of experience in Customer Success, Account Management or Sales
Proven ... product direction, and collaborating with stakeholders across the business to ensure customer insights ... You will play a key role in representing the voice of the customer internally—sharing feedback, influencing
Customer Success Manager Senior – Enterprise (EMEA)
- Powell Software
- paris
- June 1
A strategic role at the heart of Customer Success
What if these words resonate with you: Impact, Love ... At Powell, we are looking for a Senior Customer Success Manager - Enterprise, able to support our most ... You are a direct lever for growth and customer influence, working closely as a key partner to your KAM ... Influence product & strategy
structure and prioritize customer feedback
collaborate with Product teams ... mission
You will manage a portfolio of Enterprise accounts across EMEA, with a clear objective: maximize customer
Head of Customer Experience
- Ankorstore
- lille
- June 1
Main Responsibilities
Run the CX operations:
Lead, coach, and develop a team of ~20 Customer Service ... Experience, Operations, or Service Delivery environment, managing multi‑level teams. ... Lead AI‑first initiatives: maximise contact deflection through automation and self‑service with the north ... Key Performance Indicators
CES (Customer Effort Score) / CSAT (Customer Satisfaction Score)
Contact ... Be the voice of the customer at Ankorstore:
Represent the customer perspective at the ELT level, bringing
Head of Customer Intelligence (F/M)
- Betclic Group
- bordeaux
- June 1
Service, etc.) ... ENTER THE GAME
As part of the creation of the Customer Intelligence & Trust department, you will play ... knowledge framework, consolidating insights from multiple sources (Data, CRM, UX Research, Customer ... Your mission is to deliver decisive customer and competitive insights that guide product, marketing and ... Drive customer-centric decision-making culture across the organization (“Be the Player” mindset)
Present
Customer Success Managr
- Ram Pro Construction
- France
- May 30
for a proactive and customer-focused Customer Success Manager to help our clients achieve success with ... We're Hiring: Customer Success Manager Remote (France) Full-Time Level: Junior / Mid-Level We're looking ... This role is ideal for someone who enjoys building long-term relationships, solving customer challenges ... goals and needs • Monitor customer health metrics and proactively reduce churn risk • Provide training ... clients and ensure smooth adoption of products/services • Build strong relationships to understand customer
Staff Customer Success Manager
- Kong
- paris
- May 27
Manage customer accounts with Kong’s customer maturity model framework. ... About The Role
As a member of the Customer Success team, you will act as a champion for Kong customers ... In this role, you will have the opportunity to interface with everyone in the customer environment, from ... Effectively manage the tracking and resolution of customer escalations on behalf of products and services ... attention to detail and delivering results across multiple initiatives, such as driving expansion, customer
Global customer experience effectiveness senior
- CEVA Logistics
- courbevoie
- May 26
YOUR ROLEThe Customer Experience specialist within the Customer Excellence team will support the Customer ... The Customer Experience specialist will also have a PMO scope to support the Customer Excellence team.WHAT ... This role involves managing feedback systems, monitoring customer sentiment, escalating critical cases ... relationship management (CRM) tools in coordinating and monitoring customer experienceCSat reporting ... of importance the main areas of accountability of the role :CSat / task workflow monitoringUtilize customer
Customer relations manager - NWM
- Natixis NY Branch
- paris
- May 16
Job Description
You join the Sales Department team as a Customer Relations Officer.
Subscription and Customer Engagement Platform Operations Engineer
- Groupe PSA
- poissy
- May 16
connected services, eligible to their vehicle, be able to: subscribe (free or paid offers), activate the service ... Subscription and Customer Engagement Platform Operations Engineer
Software & Electric and Electronics ... SCEP Platform : “Subscription and Customer Engagement Platform” is the platform dedicated for subscriptions ... corrective actions and verify their effectiveness
Define or use proactive/workaround processes to limit customer
Customer Solution Manager (H/F)
- Aptiv
- villepinte
- May 11
inquiries and formulation of responses to the customer
Influence customer product direction by understanding ... We are looking for an EU Customer Solution Manager. ... As part of the EU Customer Solution Architect team, you will be our specialist for leading RFQ & RFI ... offer and input to the APTIV product roadmap
Coordinate needs analysis based on customer, Aptiv and ... and representing Aptiv’s product roadmap
Understanding customer specifications and distributing information
Customer Success Senior Manager
- Guidewire Software
- paris
- May 8
Customer Success Senior Manager
The Customer Success Manager is accountable for continuity and successful ... Ensure visibility of program and customer health both internally and with customer teams
Account management ... execution of all stages of the customer journey. ... and customer advocate to facilitate feedback and influence on Guidewire products and services
Provide ... that our customers will see their Success Manager as a trusted advisor and true partner – encouraging customer
Sales Stylist (Vendeur/se) CDD 35h
- Levi Strauss & Co
- Serris
- June 7
Experienced Passenger / Cargo Charter Sales Consultant
- Air Charter Service
- paris
- June 1
markets, aircraft availability, and operator performance
Deliver a consistently high level of client service ... skills
Enjoys working toward goals and objectives in a competitive environment
High attention to detail
Customer‑focused
Senior Global Business Director - Banking Strategic Accounts
- Moody's Investors Service
- puteaux
- May 29
working
About the Team
The Global Business Director team acts as a catalyst to bring Moody’s together in service ... opportunities that benefit both customers and Moody’s and deliver enterprise propositions tailored to customer ... enabling them to stay ahead of trends and risks
Manage and build a book of business to maximize impact and customer ... relationship management talent
Establish and deepen C‑suite relationships; act as Moody’s ambassador within customer
Chocolate Advisor - Sales Associate - Villeneuve d'Ascq
- Jobloom
- villeneuve d'ascq
- June 1
Ensure customer satisfaction by being attentive to their needs and desires and providing quality service ... Customer and sales-oriented, able to work in a team.
Flexibility to work weekends and evenings. ... If you are ready to offer an exceptional customer experience and be part of a team passionate about quality



























































