4919 customer service English-speaking jobs in France

Join our global team in designing and providing personalised customer experiences at scale. ... Job Overview The Senior Customer Success Manager will be responsible for maximising net retention and ... suite Maximising the value and business impact of Kaisa by establishing customer goals, pain points ... Success Programme to key customer stakeholders and ensuring the ongoing adoption of the Kaisa product ... and KPI’s and working with them to continuously optimise these Building and developing strong customer

Main Responsibilities Run the CX operations: Lead, coach, and develop a team of ~20 Customer Service ... Experience, Operations, or Service Delivery environment, managing multi‑level teams. ... Lead AI‑first initiatives: maximise contact deflection through automation and self‑service with the north ... Key Performance Indicators CES (Customer Effort Score) / CSAT (Customer Satisfaction Score) Contact ... Be the voice of the customer at Ankorstore: Represent the customer perspective at the ELT level, bringing

Service, etc.) ... ENTER THE GAME As part of the creation of the Customer Intelligence & Trust department, you will play ... knowledge framework, consolidating insights from multiple sources (Data, CRM, UX Research, Customer ... Your mission is to deliver decisive customer and competitive insights that guide product, marketing and ... Drive customer-centric decision-making culture across the organization (“Be the Player” mindset) Present

for a proactive and customer-focused Customer Success Manager to help our clients achieve success with ... We're Hiring: Customer Success Manager Remote (France) Full-Time Level: Junior / Mid-Level We're looking ... This role is ideal for someone who enjoys building long-term relationships, solving customer challenges ... goals and needs • Monitor customer health metrics and proactively reduce churn risk • Provide training ... clients and ensure smooth adoption of products/services • Build strong relationships to understand customer

Manage customer accounts with Kong’s customer maturity model framework. ... About The Role As a member of the Customer Success team, you will act as a champion for Kong customers ... In this role, you will have the opportunity to interface with everyone in the customer environment, from ... Effectively manage the tracking and resolution of customer escalations on behalf of products and services ... attention to detail and delivering results across multiple initiatives, such as driving expansion, customer

YOUR ROLEThe Customer Experience specialist within the Customer Excellence team will support the Customer ... The Customer Experience specialist will also have a PMO scope to support the Customer Excellence team.WHAT ... This role involves managing feedback systems, monitoring customer sentiment, escalating critical cases ... relationship management (CRM) tools in coordinating and monitoring customer experienceCSat reporting ... of importance the main areas of accountability of the role :CSat / task workflow monitoringUtilize customer

Coordinate Customer Escalations with Structure and Calm A small number of customer issues will require ... Customer Success, Support, or Implementation. ... to drive revenue, resolve issues faster, and scale customer-facing teams. ... Aircall is a unicorn, AI-powered customer communications platform used by 22,000+ companies worldwide ... Proficient with CRMs, onboarding tools, customer success platforms, and webinar tools.

Highly customer‑service minded. Ability to cope with a highly demanding environment. ... Transfer in‑service experience and maintenance activities to management, other divisions of Customer ... Understanding of customer needs and operational context. ... Engineer (f/m) to join Airbus Customer Services based in Toulouse, France. ... Experience in Customer Services, preferably in the civil aeronautical field.

Job Description You join the Sales Department team as a Customer Relations Officer.

connected services, eligible to their vehicle, be able to: subscribe (free or paid offers), activate the service ... Subscription and Customer Engagement Platform Operations Engineer Software & Electric and Electronics ... SCEP Platform : “Subscription and Customer Engagement Platform” is the platform dedicated for subscriptions ... corrective actions and verify their effectiveness Define or use proactive/workaround processes to limit customer

Degree About the Customer Success Account Management Team The Customer Success Account Manager (CSAM ... Customer Success Intern — MakiPeople Internship (6 months) · Paris · Hybrid · €1,400/month · Master's ... Your Mission You will work directly with the CSAM team, gaining experience in the full customer success

inquiries and formulation of responses to the customer Influence customer product direction by understanding ... We are looking for an EU Customer Solution Manager. ... As part of the EU Customer Solution Architect team, you will be our specialist for leading RFQ & RFI ... offer and input to the APTIV product roadmap Coordinate needs analysis based on customer, Aptiv and ... and representing Aptiv’s product roadmap Understanding customer specifications and distributing information

Ensure customer satisfaction by being attentive to their needs and desires and providing quality service ... Customer and sales-oriented, able to work in a team. Flexibility to work weekends and evenings. ... If you are ready to offer an exceptional customer experience and be part of a team passionate about quality

looking for a Sales Associate/Seller to join our retail team and contribute to delivering an outstanding customer ... part of our team.How You Will Make An ImpactAs a Sales Associate, you will play an important role in customer

With a constant focus on productknowledge and customer service, NIKE's stores teams deliver valuable ... Coach you enjoy:Cooperating with the Head Coach to create a unique shopping experience and deliver service

Service) to deliver the best possible customer experience  Contribute to Ecolab’s growth by supporting ... In this role you will: Build strong, trusted relationships with existing customers through regular service ... Ecolab is a trusted partner at nearly three million customer locations in more than 170 countries and ... What You Will Do: After completing your training, you will take ownership of an established customer ... safe use of equipment, helping customers keep their facilities fully operational  Train and support customer

Participate in the handover of customer sites between the deployment and maintenance teams (transfer, ... the smooth running of supplier maintenance contracts (contracting, follow-up) Monitor suppliers on customer

Your impact: Coordinate service projects that keep customer logistics systems safe, reliable and future‑ready ... This role is ideal for someone with a technical background and customer‑facing experience who wants to ... Job TitleService Project Manager Job DescriptionService Project Manager At a glance As a Service Project ... contribute to practical solutions Ensure Health, Safety & Environment (HSE) standards are respected at all customer ... match if you bring: A technical background (e.g. engineering, automation, PLC/controls, commissioning, service

projects Ensure the quality of deployed solutions and customer service delivery Manage and develop ... solutions Optimize existing processes, develop the customer base, and implement customer retention ... activity Strong organizational skills and ability to prioritize Customer-oriented mindset Ability ... , applications, and calibration standards Provide support on complex technical cases and strategic customer ... in English, both written and spoken Conditions Position split between our Elancourt (78) site and customer

Reporting to the Field Service Supervisor, the Field Service Engineer is responsible for providing expert ... Safety and Compliance: Adhere to all customer safety protocols during site visits to ensure a safe working ... Support and Customer Engagement: Provide technical support to customers remotely to resolve issues efficiently ... The Field Service Engineer will also play a critical role in supporting customers remotely, performing ... Inventory and Administrative Tasks: Manage spare parts inventory rigorously, adapting stock levels to meet customer