4290 customer service English-speaking jobs in France

About the Role We’re looking for a Customer Success Manager to support advertisers in onboarding, launching ... thrive in this role if you: Have 5-10+ years of experience in digital advertising, account management, customer

As Customer Success Manager, you support our clients in getting the most value out of our products. ... Collect and share customer feedback and expansion signals, contributing directly to product evolution ... Prepare and lead customer interactions (onboarding calls, follow‑ups, business check‑ins), with a pragmatic ... drive expansion opportunities (upsell and cross‑sell) within your portfolio by deeply understanding customer ... with internal teams (Sales, Product, Marketing) to support expansion motions and improve the overall customer

Role SummaryBecome the driving force behind our omnichannel strategy and the guardian of customer satisfaction ... the CX product roadmap in close collaboration with business units.Design & User Stories: Translate customer ... continuously iterate and improve the product.Technical SkillsCustomer Relations: Understanding of digital customer

You will join the Customer Success team. ... What you will do As a Customer Success Manager - Enterprise accounts, you will: - Own the long-term success ... product, with a strong focus on value realization and growth potential. - Prepare and lead strategic customer ... Account Executives to structure, influence, and close expansion deals within your accounts. - Capture customer ... partner, combining deep product expertise with a strong business and revenue mindset. - Deeply understand customer

Act as the voice of the customer internally, contributing to Customer Success strategy, playbooks, and ... WHAT YOU'LL BRING Proven experience in Customer Success within a SaaS environment (or related roles) ... Drive key performance metrics including NRR, churn, renewal rates, and customer health, ensuring consistent ... Eagerness to deliver an exceptional customer experience, proactively reduce churn, troubleshoot client ... cycles, and identifying upsell and expansion opportunities, with strong communication skills and a customer‑centric

A position is currently open within Customer Success team. ... At the same time, every customer benefits from structured, personalized support. ... Each customer benefits from a dedicated two-person team, combining business and project expertise, with ... skills You have at least 5years of experience managing enterprise client portfolios in B2B SaaS, as a Customer ... process HR screen, video (45min) with Lousia, Talent AcquisitionManager interview (1 hour) with Olivia, Customer

About the Team At Gorgias, we are revolutionizing customer service for ecommerce businesses. ... teams have clear context when escalating customer needs Who You Are 5+ years in Customer Success, ... What You’ll Do As an Enterprise Customer Success Manager in CDD, you will: Customer Partnership & Account ... Our Customer Success team ensures clients realize measurable value from our platform by driving product ... Our teams use it every day to research, write, analyze, code, and craft better customer experiences.

You will join the Customer Success team. ... Deeply understand customer organizations, map stakeholders and decision-makers, and proactively surface ... Prepare and lead strategic customer engagements (Kick-offs, Business Reviews, Success Plans), explicitly ... Capture customer feedback and expansion signals, share them internally, and translate them into concrete

one of Python, JS/TS, or Go fluently enough to follow a stack trace, scan an SDK file, and point a customer ... support function as we scale: runbooks, on‑call rotation, escalation paths, SLAs, internal triage, customer-facing

turning customer insights into meaningful product enhancements and service optimizations.What You HaveLeadership ... reshaping how critical knowledge work gets done for decades to come.Role OverviewAs the Enterprise Customer ... As a member of the broader Customer Success Leadership team, you will craft and execute a strategic vision ... and drive a culture of customer-centricity.Product Feedback: Ensure we develop a feedback flywheel, ... integral part in helping to drive strategy and execution in how we deliver an end-to-end excellent customer

Act as the voice of the customer internally, contributing to Customer Success playbooks and best practices ... empower brands to deliver smarter, faster, and more impactful digital experiences across the entire customer ... Tech Stack & Tools: You will work daily with the VWO/AB Tasty platform and our Customer Success tooling ... Eagerness to deliver an exceptional customer experience, proactively reduce churn, troubleshoot client ... Team Composition: You will be part of a France-based Customer Success team, working closely with internal

Strong communication skills and customer focus. ... The role is within the Customer Success team dedicated to companies with less than 250 staff.

foster flexible working arrangements to stimulate innovative thinking.Your challengesAct as the in service ... issues resolution progressRepresent Airbus in face-to-face customers meetings to address and manage in-service ... Airbus Commercial Aircraft is looking for a Customer Support Engineer (f/m) to join our team based in ... Ground) situation and corresponding stand-by duty on regular basis in coordination with the Airbus Customer ... reliability dropsAct as the voice of Airbus towards all our customers around the worldAct as the voice of the customer

Sales/SBU MED /Service Integrating the Service Department of Vestas France, as an Operator or a Service ... of high voltage  Competencies Proactive contact with customers regarding completed and upcoming service ... turbines and use of our systems within condition monitoring and remote control  Maintain an efficient service ... Supervisor, depending on your technical skills, you will handle the following tasks :  Carry out periodic service ... internal or external cranes  Work to the highest safety and environmental standards whilst ensuring that service

to ensure that service level agreements and obligations are met. ... How you will contribute You will use your in-depth process and service knowledge in your area of expertise ... process, workstream or area in Mondelēz International Digital Services, working to support impeccable service ... Job Type Temporary (durée déterminée) Service Operations (Delivery) Global Business Services #J-18808 ... You will bring experience and knowledge in: Your specific process area Working in a shared service organization

Job Summary We are seeking a highly skilled and strategic Service Owner for AI & Analytics Capabilities ... AI & Analytics Ecosystem Management IT Service Management (ITSM / ITIL): Capability to define, govern ... , and maintain SLAs, SLOs, high availability, and service reliability for enterprise-grade analytics ... Key Responsibilities Service Delivery Management: Ensure high availability, reliability, and performance ... Resilience Under Pressure: Capacity to maintain service reliability while managing rigid project deadlines

portfolio diversification Manage customer relationships and satisfaction whilst ensuring existing customer ... Represent the company at industry events, conferences, and customer meetings. ... Motivation to grow into a customer‑management or business development role. ... Job Description Principal Missions Identify and qualify new market and customer targets to increase ... Adaptable and comfortable working with different customer profiles and team members.

techniques, quality service standards, alternative delivery systems, and customer satisfaction evaluation ... Knowledge of principles and processes for providing customer and personal service including needs assessment ... service, teambuilding and conflict resolution skills Strong planning, coaching, organizing, staffing ... environment Very strong communication, problem solving, decision making, and interpersonal skills Superior customer

techniques, quality service standards, alternative delivery systems, and customer satisfaction evaluation ... Knowledge of principles and processes for providing customer and personal service including needs assessment ... service, teambuilding and conflict resolution skills Strong planning, coaching, organizing, staffing ... environment Very strong communication, problem solving, decision making, and interpersonal skills Superior customer

techniques, quality service standards, alternative delivery systems, and customer satisfaction evaluation ... Knowledge of principles and processes for providing customer and personal service including needs assessment ... service, teambuilding and conflict resolution skills Strong planning, coaching, organizing, staffing ... environment Very strong communication, problem solving, decision making, and interpersonal skills Superior customer