4859 customer service English-speaking jobs in France

a Customer Success Lead, you will own the post-onboarding customer experience, from adoption to retention ... mission is to empower travel agencies to thrive in the digital era As we grow, we are looking for a Customer ... Success Lead to strengthen our operations, drive customer value, and build a high-performing CS team.As ... and performance-driven culture⚙️ 20% – Structuring and scaling CS operationsBuild and improve Customer ... health (usage, adoption, renewals, upsell opportunities)Lead complex situations and escalationsDrive customer

Customer Success Manager – North America (based in Rennes, France)About BBrightBBright develops high-performance ... As we expand our footprint in the North-American region, we are looking to hire a Customer Success Manager ... base.Strong interpersonal and communication skills, customer-oriented, with demonstrated ability to ... Success after contract signature; support customer onboarding, training and integration phases.Proactively ... customers in North America, from onboarding to long-term support and success.Build and maintain strong customer

Sonatus is seeking a highly motivated, experienced AI Engineer to join our Customer Engineering (CE) ... This position operates in a forward-deployed engineering model, working closely with customer engineering ... direction and drive technical decision‑making in customer‑facing engagements Experience leading technical ... PoCs, and production‑ready solutions, continuously improving performance based on real‑world data and customer ... integrating, and deploying AI/ML-based solutions in production environments Proven ability to influence customer

location) Role Summary Owns end-to-end service performance against the agreed operating model. ... Job Title Service Delivery Manager Location Paris, France Hybrid Mode 3 days per week (Work from client ... Maintain the executive relationship with client service owner, CISO delegate, and procurement. ... Deliver against SLAs and KPIs across the three layers (service health, risk outcome, economic efficiency ... Experience & Certifications 12+ years total experience, with at least 5 years in a senior service‑delivery

Provide technical leadership, coaching, and formal training to customer personnel and internal service ... with customer needs, including maintenance agreements, modernization programs, and preventive service ... Main Responsibilities Lead and oversee on-site service activities at customer locations, including installation ... The position You will lead and deliver end-to-end customer project and solution lifecycle services, including ... Acting as the senior technical authority at customer sites, you will ensure full compliance with quality

connected services, eligible to their vehicle, be able to: subscribe (free or paid offers), activate the service ... Subscription and Customer Engagement Platform Operations Engineer Software & Electric and Electronics ... SCEP Platform : “Subscription and Customer Engagement Platform” is the platform dedicated for subscriptions ... corrective actions and verify their effectiveness Define or use proactive/workaround processes to limit customer

experience, acting as the voice of the customer internally to advocate for product and service improvements ... Relationship Management: Build positive relationships with internal (e.g., sales) and external (e.g., service ... Customer Focus: Listen actively to understand and address customer needs before proposing solutions; ... Your impact will directly shape both customer success and business growth. ... Our internal motto is: “work hard, play hard, eat well and amaze the customer!”

, fostering strong relationships to deliver exceptional service and tailored solutions that drive customer ... Capture and share client feedback to help inform service improvements and best practices across the customer ... Demonstrated ability to support client relationships and contribute to successful service delivery in ... Additional Preferences Familiarity with software-as-a-service (SaaS) and perpetual licensing models ... Service and Solution Support Support the implementation ofProsci’ssolutions by guiding clients through

The role requires 8+ years of experience in customer operations, customer experience, support leadership ... Make Customer Experience data‑native This role is deeply data‑driven. ... About the role We’re hiring our first Head of Customer Experience, a senior, hands‑on operator who will ... As a Head of Customer Experience, you will be in charge in three operational verticals, defined below ... Once you’ve proven the impact of Customer Experience as a strategic lever, on retention, fraud, NPS,

Senior Customer Success Manager EMEA Act as the primary business owner of the customer relationship ... Customer Success Manager, you’ll partner with the world’s largest enterprises to drive measurable impact ... Qualifications 5+ years in a Customer Success Management role Experience in cybersecurity and/or SaaS ... Driving measurable customer outcomes such as increased product adoption, demonstrable ROI, and strong ... environments is a plus Strong business acumen with the ability to connect customer goals to measurable

value realization and ensure business outcomes through consumption of purchased solutions and success service ... businesses optimise liquidity performance across the enterprise.About the RoleWe are looking for a Customer ... needs across different markets.Develop and document advanced, cross‑functional account strategies in Customer ... practices and cultural preferences.Establish success metrics, annual goals and key objectives with the customer ... outcomes.Qualifications & Experience5+ years of experience in Customer Engagement/Success, Account Management

Design, implement, and maintain next-generation micro-frontend-monoliths. Process large datasets and manage legacy codebases. Bridge communication between engineering, product, marketing, legal, and other teams. Write comprehensive test cases for complex scenarios.

, performance management, and communication skills, and a strong customer‑centric mindset. ... , as CSM Team Leader – France, for Enterprise accounts, based in Paris and reporting to the Head of Customer ... Own the team's performance metrics, including NRR, churn, renewal rates and customer health, ensuring ... Responsibilities Lead, coach and develop a team of Customer Success Managers, setting clear objectives ... Act as the voice of the customer internally, collaborating closely with Product, Technical and Sales

Commercial Aircraft is looking for a STC Qualification Engineer (f/m) to join the STC Solutions Programme / Customer ... ICA and kits) certified through Airbus STC to airlines and lessors for the modification of their in‑service ... Approve production concessions, technical adaptations, and analyze the impact of unexpected in‑service

This means providing excellent customer service to our employees to support thousands of endpoint devices ... What You’ll Do: Provide best-in-class customer service and technical support for our employees Deploy ... In addition you will support software as a service (SaaS) solutions like G Suite, Slack, Zoom, Jamf,

Collaborate with Customer Service and Sales Managers to ensure seamless ordering experience. ... Service teams. ... Define and track KPIs such as order frequency, client engagement, and customer health score. ... DTC (EU Focus) Lead the EU DTC strategy for Implus brands including site growth, channel expansion, customer ... and Google Analytics Demonstrated success managing P&Ls and sales planning across multiple markets or customer

We are looking for a Group Director – Services & Customer Support, to define and deploy the global strategy ... in service delivery efficiency and qualityPromote a 24/7 global support model and digital service capabilities ... for Services, driving alignment between regions, improving performance, and strengthening long-term customer ... Performance & Operational Excellence Deploy global KPIs and performance dashboards (financial, operational, customer ... collaboration across regions Transformation & Innovation Lead the adoption of digital tools (IoT, AI, CMMS, customer

If you share our passion for retail and customer service, and want to grow within a supportive and ambitious ... service to all customers and provide customers with expertise information of the product range and it's ... transfers, monitoring stock levels, stock preparation and presentation You will demonstrate excellent customer

Description Technical service field assistance  ZF customer approach is organized through customer ... through ZF or OE dedicated portal Customer service and hotline service Organize and perform specific ... repair activities or rehabilitation campaigns Manage the process of offering and invoicing with the Customer ... / main competencies Attitude to interpersonal intercourse and teamwork Good internal and external customer ... This position sits within the team of the Technical Service ZF in the marine field with the objective

As a Retail Associate II you will serve as a brand ambassador to provide exceptional customer service ... HOW YOU’LL MAKE A DIFFERENCE Provide exceptional customer service by responding to consumer questions ... service and teamwork. ... ; contributing to the profitability and customer experience in the store. ... Within this role you will employ your natural problem solving and sales abilities to answer customer