4847 customer service English-speaking jobs in France
Customer Success Manager, France
- Heidi Health Ltd
- paris
- July 15
Customer advocacy: Build executive-level relationships and become the voice of the customer internally ... Track and improve metrics along customer journey like time-to-first-value and early activation. ... What you’ll do:
Own customer outcomes: Be the strategic partner for a portfolio of Heidi’s customers ... The Role
As a Customer Success Manager at Heidi Health, you’ll be the bridge between technology and care ... What We’re Looking For
2+ years in a customer success role at a SaaS company, with proven ability to
Global customer experience effectiveness senior
- CEVA Logistics
- marseille
- July 15
YOUR ROLE
The Customer Experience specialist within Customer Excellence team will support Customer Experience ... The Customer Experience specialist will have also a PMO scope to support Customer Excellence team. ... This role involves managing, feedback systems, monitoring customer sentiment, escalating critical cases ... CSat / task workflow monitoring
Utilize customer relationship management (CRM) tools in coordinating ... and monitoring customer experience
CSat reporting and dashboard
CSat: analyze and categorize incoming
Security Customer Success Engineer (SCSE)
- Wrike
- paris
- July 15
Customer Success teams
Fast-paced environment with multiple concurrent customer engagements and priorities ... between our security organization and our global customer base. ... This role requires strong collaboration, responsiveness, and a customer-first mindset. ... About the Role
Wrike is looking for a Security Customer Success Engineer (SCSE) to serve as the key link ... In this role, you will act as the primary technical security advisor for the Sales and Customer Success
Senior Customer Success Manager
- Jobtailor
- paris
- July 13
Requirements
Proven experience in Customer Success or Account Management within a SaaS company, with ... Eagerness to develop strong customer relationships, translate data into strategy, and navigate technical ... Drive customer satisfaction and loyalty by delivering impactful recommendations on testing and personalization ... cross-functional teams to align on client needs, deliver technical support for campaign set-up, and translate customer
Senior Customer Success Manager Enterprise - France m/f/d
- AB Tasty
- paris
- July 13
Act as the voice of the customer internally, contributing to Customer Success strategy, playbooks, and ... empower brands to deliver smarter, faster, and more impactful digital experiences across the entire customer ... Team Composition: You will be part of a France‑based team of 5 Customer Success Managers dedicated to ... What You’ll Bring
Proven experience in Customer Success within a SaaS environment (or related roles) ... Tech Stack & Tools: You will work daily with the VWO/AB Tasty platform and our Customer Success tooling
Customer Success Public Sector
- European SaaS Benchmark
- paris
- July 13
Explore your future career
You will join Malt as a Customer Onboarding & Success manager for the Public ... About you
Strong background in managing complex client relationships, customer experience, and conflict ... Reporting to the VP Customer Onboarding and Success, you will act as a key business partner for our Account
Customer Success Technical Advisor
- TrendAI
- paris
- July 9
Position Overview
As a Customer Success Technical Advisor (CSTA), you are the strategic technical linchpin ... Success Planning: Contribute technical milestones to the broader Customer Success Plan, ensuring a clear ... Cross-Functional Orchestration: Serve as the regional liaison between the customer and internal Product
Customer Success Manager - Native English speaker | Paris
- Pivot Edinburgh
- paris
- July 8
You have a proven track record of managing support operations and improving customer service processes ... This is not basic customer support. ... Working hand‑in‑hand with the Customer Success Lead and the Customer Operations managers, you’ll be fundamental ... Requirements
You have at least 4 years of experience in customer success, customer support, or a related ... in ensuring customer satisfaction, our north star KPI at Pivot.
Customer Success Manager - Ads Solutions
- Slope
- paris
- July 8
About the Role
We’re looking for a Customer Success Manager to support advertisers in onboarding, launching ... thrive in this role if you:
Have 5-10+ years of experience in digital advertising, account management, customer
Senior Customer Loyalty Program Manager
- Dext
- paris
- July 5
As our Partner Program Director, you'll take ownership of creating a best-in-class Partner Program / Customer ... stakeholders across Sales, Marketing, and Product, you will:Design & implement a structured Partner/ Customer ... SaaS, within the accounting tech spaceProven track record of building and launching partner programs / customer
Customer Success Lead: Scale NRR & CS Operations
- Ezus
- paris
- July 5
a Customer Success Lead, you will own the post-onboarding customer experience, from adoption to retention ... mission is to empower travel agencies to thrive in the digital era As we grow, we are looking for a Customer ... Success Lead to strengthen our operations, drive customer value, and build a high-performing CS team.As ... and performance-driven culture⚙️ 20% – Structuring and scaling CS operationsBuild and improve Customer ... health (usage, adoption, renewals, upsell opportunities)Lead complex situations and escalationsDrive customer
Customer Enablement Manager (Paris, France)
- Figma
- paris
- July 5
Success, Customer Success, Customer Enablement, Account Management or a relevant customer‑facing role ... As a Customer Enablement Manager, you’ll work directly with some of our largest customers to help them ... Your ability to build strong relationships, connect the dots between product features and customer goals ... Strong product knowledge and a customer‑first, consultative approach to solving challenges and driving ... do at Figma:
Manage the adoption journey for a portfolio of large, strategic customers
Understand customer
Customer Success Specialist - FR
- Malt
- paris
- July 5
Explore your future career
As part of the Operations Division, you will join the Customer Onboarding ... Operations and Product teams to deploy automated solutions
About You 🧑🚀
Experience: Background in Customer
Senior Staff Customer Engineer (Automotive AI)
- Sonatus
- paris
- July 5
direction and drive technical decision‑making in customer‑facing engagementsExperience leading technical ... change across the industry.Sonatus is seeking a highly motivated, experienced AI Engineer to join our Customer ... systems and data.This position operates in a forward‑deployed engineering model, working closely with customer ... PoCs, and production‑ready solutions, continuously improving performance based on real‑world data and customer ... integrating, and deploying AI/ML‑based solutions in production environmentsProven ability to influence customer
Head of Customer Intelligence F/M
- Betclic Group
- bordeaux
- July 5
Service, etc.) ... ENTER THE GAME
As part of the creation of the Customer Intelligence & Trust department, you will play ... knowledge framework, consolidating insights from multiple sources (Data, CRM, UX Research, Customer ... Your mission is to deliver decisive customer and competitive insights that guide product, marketing and ... Drive customer-centric decision-making culture across the organization (“Be the Player” mindset)
Present
Customer Success Manager
- pony
- bordeaux
- June 30
service, with a strong understanding of customer support operations and service excellence. ... Continuously test and refine how AI handles customer requests. ... and help define what excellent Customer Care looks like at scale. ... Based in Bordeaux, you will lead the Customer Care team as Pony scales across Europe, playing a central ... The Customer Care team of 4 handles over 20,000 tickets per month, supporting users around the clock.
Team Lead, Customer Success - Southern Europe
- Spendesk
- paris
- June 29
Success, Account Management, or similar customer‑facing roles, with a genuine customer‑first mindset ... As Team Lead Customer Success for Southern Europe, you’ll take ownership of a team of 8 CSMs, with real ... decision‑making power and a direct impact on retention and revenue expansion across our customer portfolio ... across the Southern Europe portfolio
Get ahead of churn: proactive customer success methodologies to ... interactions and boost team productivity
Customer‑Centric Operations
Drive satisfaction and retention
Customer Success Engineer
- EngineersOfAI
- paris
- June 25
You’ll work across a variety of customer architectures and use cases, helping teams design performant ... and serving incredible customers like Under Armour, PetSmart, Stripe, Gymshark, and Walgreens.As a Customer ... strong documentation habits, and ongoing knowledge sharing.If you’re excited by the idea of shaping customer ... status reports to customers on a regularly scheduled meetingProactively identify and work with the customer ... and industry practices around search implementation and optimisationWork closely with your account’s Customer
Security Customer Success Engineer (SCSE) New France - Remote
- Wrike
- rennes
- June 25
Customer Success teams
Fast‑paced environment with multiple concurrent customer engagements and priorities ... between our security organization and our global customer base. ... Security Customer Success Engineer (SCSE)
France - Remote
Wrike is the most powerful work management ... This role requires strong collaboration, responsiveness, and a customer‑first mindset. ... About the Role
Wrike is looking for a Security Customer Success Engineer (SCSE) to serve as the key link
VP Customer Operation
- WeWard SAS
- paris
- June 25
The role requires 8+ years of experience in customer operations, customer experience, support leadership ... Make Customer Experience data‑native
This role is deeply data‑driven. ... About the role
We’re hiring our first Head of Customer Experience, a senior, hands‑on operator who will ... As a Head of Customer Experience, you will be in charge in three operational verticals, defined below ... Once you’ve proven the impact of Customer Experience as a strategic lever, on retention, fraud, NPS,



























































