4544 customer service English-speaking jobs in France

service. ... Position Overview The Customer Renewals Team Specialist (CRT) helps develop customer relationships that ... The Customer Renewals Team Specialist will report to the Senior Director, Customer Success General Responsibilities ... promote customer growth, retention and loyalty. ... Structured: leads the customer through the process, is organized and responsive.

Success, Customer Success, Customer Enablement, Account Management or a relevant customer-facing role ... As a Customer Enablement Manager, you’ll work directly with some of our largest customers to help them ... Your ability to build strong relationships, connect the dots between product features and customer goals ... ’ll do at Figma:Manage the adoption journey for a portfolio of large, strategic customersUnderstand customer ... product knowledge and a customer‑first, consultative approach to solving challenges and driving adoptionA

You will join the Customer Success team. ... What you will do As a Customer Success Manager - Enterprise accounts, you will: - Own the long-term success ... product, with a strong focus on value realization and growth potential. - Prepare and lead strategic customer ... Account Executives to structure, influence, and close expansion deals within your accounts. - Capture customer ... partner, combining deep product expertise with a strong business and revenue mindset. - Deeply understand customer

Ensure smooth handover from Sales to Customer Success after contract signature; support customer onboarding ... Customer Success Manager – North America (based in Rennes, France) About BBright BBright develops high-performance ... Build and maintain strong customer relationships; understand clients’ business goals, challenges, and ... As we expand our footprint in the North-American region, we are looking to hire a Customer Success Manager ... Strong interpersonal and communication skills, customer-oriented, with demonstrated ability to build

a Customer Success Lead, you will own the post‑onboarding customer experience, from adoption to retention ... mission is to empower travel agencies to thrive in the digital era As we grow, we are looking for a Customer ... Success Lead to strengthen our operations, drive customer value, and build a high‑performing CS team.As ... and performance‑driven culture⚙️ 20% – Structuring and scaling CS operationsBuild and improve Customer ... health (usage, adoption, renewals, upsell opportunities)Lead complex situations and escalationsDrive customer

As Customer Success Manager, you support our clients in getting the most value out of our products. ... Collect and share customer feedback and expansion signals, contributing directly to product evolution ... Prepare and lead customer interactions (onboarding calls, follow‑ups, business check‑ins), with a pragmatic ... drive expansion opportunities (upsell and cross‑sell) within your portfolio by deeply understanding customer ... with internal teams (Sales, Product, Marketing) to support expansion motions and improve the overall customer

As Customer Success Manager, you support our clients in getting the most value out of our products. ... Collect and share customer feedback and expansion signals, contributing directly to product evolution ... Prepare and lead customer interactions (onboarding calls, follow‑ups, business check‑ins), with a pragmatic ... drive expansion opportunities (upsell and cross‑sell) within your portfolio by deeply understanding customer ... with internal teams (Sales, Product, Marketing) to support expansion motions and improve the overall customer

At the same time, every customer benefits from structured, personalized support. ... skills You have at least 5 years of experience managing enterprise client portfolios in B2B SaaS, as a Customer

drive continuous product and service enhancements. ... Customer Health Monitoring: Monitor customer health through analytics and feedback, staying proactive ... As a Customer Success Manager at Entropia, you'll play a critical role in unlocking the full potential ... Feedback Loop: Serve as the voice of the customer, relaying insights and feedback to internal teams to

About the Team At Gorgias, we are revolutionizing customer service for ecommerce businesses. ... teams have clear context when escalating customer needs Who You Are 5+ years in Customer Success, ... What You’ll Do As an Enterprise Customer Success Manager, you will: Customer Partnership & Account Management ... Our Customer Success team ensures clients realize measurable value from our platform by driving product ... Our teams use it every day to research, write, analyze, code, and craft better customer experiences.

experience managing a small portfolio of medium-to-high-touch partners or accounts in a Partner Success, Customer

capital equipment at customer sites.Represents the company to the customer and assumes accountability ... service activities associated with updating, troubleshooting, diagnosing and repairing of highly complex ... never a dull moment with us.Group/DivisionThe KLA Services team headquartered in Milpitas, CA is our service ... organization that consists of Service Sales and Marketing, Spares Supply Chain management, Field Operations ... identify and improve performance; expertise in optics, image processing and motion control with worldwide service

Professional experience: 2+ years of experience in customer service, with a strong understanding of customer ... support operations and service excellence. ... Continuously test and refine how AI handles customer requests. ... and help define what excellent Customer Care looks like at scale. ... Based in Bordeaux, you will lead the Customer Care team as Pony scales across Europe, playing a central

Role SummaryBecome the driving force behind our omnichannel strategy and the guardian of customer satisfaction ... the CX product roadmap in close collaboration with business units.Design & User Stories: Translate customer ... continuously iterate and improve the product.Technical SkillsCustomer Relations: Understanding of digital customer

You will join the Customer Success team. ... Deeply understand customer organizations, map stakeholders and decision-makers, and proactively surface ... Prepare and lead strategic customer engagements (Kick-offs, Business Reviews, Success Plans), explicitly ... Capture customer feedback and expansion signals, share them internally, and translate them into concrete

About The Role Customer Engineers (CEs) are the technical drivers of customer success at Aircall. ... Why This Role Matters Customer Engineers sit at the center of Aircall’s customer experience. ... Customer Orientation Highly empathetic and outcome‑focused – measures success by customer value, not ... Experience & Background 4–8 years or more in a customer‑facing technical role (Customer Engineer, Technical ... to drive revenue, resolve issues faster, and scale customer‑facing teams.

Today, Sprinklr has a unified, AI-native platform for four product suites: Sprinklr Service, Sprinklr ... That means that everything — and everyone — can work together to service, respond, sell, and market to ... and gender identity), age, physical or mental disability, citizenship, past, current, or prospective service ... Influence Sprinklr's product and platform roadmap through deep customer insight. ... Create a culture of customer obsession, with trust, teamwork, and accountability.

customer needs, and accelerate sustainable growth through data, digital, content, and customer experience ... Our mission is to place the customer at the centre of every decision, connect business strategy with ... Together, we are helping shape the future of the electrical industry by creating stronger customer relationships ... simplify complex analyses and effectively collaborate with cross-functional stakeholders, including Customer ... school, university, or engineering school.5 to 10 years of experience in B2B Marketing Analytics, CRM, Customer

to drive revenue, resolve issues faster, and scale customer-facing teams. ... Aircall is a unicorn, AI-powered customer communications platform used by 22,000+ companies worldwide ... We're redefining customer communications by bringing voice, SMS, WhatsApp, and AI together into one seamless ... How we work at Aircall: We're customer-obsessed, data-driven, and focused on delivering meaningful outcomes

Location: Hybrid / 20 to 30 % travellingDepartment: Global Customer ExcellenceReports to: Global Customer ... Innovation Manager to join our Global Customer Excellence team and play a key role in advancing our ... become a key player in the “We Care Movement”.Your missionAbout the RoleWe are looking for a Global Customer ... operational teams to ensure the effective implementation of omnichannel best practices and innovative customer ... languages are an asset).Why Join UsOpportunity to lead impactful projects that directly improve the customer