4686 customer service English-speaking jobs in France
Senior Customer Success Manager
- Kyriba Corp.
- aubigny sur nère
- June 25
value realization and ensure business outcomes through consumption of purchased solutions and success service ... businesses optimise liquidity performance across the enterprise.About the RoleWe are looking for a Customer ... needs across different markets.Develop and document advanced, cross‑functional account strategies in Customer ... practices and cultural preferences.Establish success metrics, annual goals and key objectives with the customer ... outcomes.Qualifications & Experience5+ years of experience in Customer Engagement/Success, Account Management
Global Customer Experience Effectiveness Senior Specialist
- American President Lines
- marseille
- June 20
Your Role
The Customer Experience Specialist within the Customer Excellence team supports the Customer ... Additionally, the Specialist provides PMO support to the Customer Excellence team. ... Global Customer Experience Effectiveness Senior Specialist
CEVA Logistics provides global supply chain ... The role manages feedback systems, monitors customer sentiment, escalates critical cases, and ensures ... What You Will Do
CSat / task workflow monitoring
Utilize CRM tools to coordinate and monitor customer
Team Lead Customer Success (CDI – FR/EN)
- Ezus
- paris
- June 20
a Customer Success Lead, you will own the post‑onboarding customer experience, from adoption to retention ... mission is to empower travel agencies to thrive in the digital era As we grow, we are looking for a Customer ... Success Lead to strengthen our operations, drive customer value, and build a high‑performing CS team.As ... and performance‑driven culture⚙️ 20% – Structuring and scaling CS operationsBuild and improve Customer ... health (usage, adoption, renewals, upsell opportunities)Lead complex situations and escalationsDrive customer
Customer Success Manager (CSM)
- Patrowl.io
- paris
- June 20
Your mission is simple: drive customer satisfaction, retention, and growth. ... About the Role
As a Customer Success Manager, you will be the main point of contact for our clients, ... What You’ll Do
Customer Relationship & Success
Act as the primary point of contact for your clients ... existing ARR through account expansion
Anticipate churn risks and proactively address them
Monitor customer ... client feedback and contribute to improving the product roadmap
Collaborate internally to improve the customer
Customer Success Manager (M/F) - Paris (Full Remote Europe possible) - Wiremind Cargo
- Wiremind, SAS.
- paris
- June 20
similar enterprise customer‑facing role. ... Today, our customer relationships are managed by the same people who sell and implement our products. ... As our installed base grows, we need a dedicated function that owns customer health, protects revenue ... Your accountabilities:
Customer Relationship Ownership: Primary point of contact and trusted advisor ... You will own our post‑implementation customer relationships — ensuring our airline partners get maximum
Customer Success Manager
- Reverse Contact
- paris
- June 20
What you’ll own
Customer onboarding & activation:
Own onboarding for new customers
Understand customer ... This is not a classic Customer Success role.
You won’t be a support agent. ... This is a highly customer-facing, hands‑on role with real ownership and visibility inside the company ... with customers
Understand customer pain points before they become problems
Own retention outcomes and ... Help Product prioritize improvements based on customer pain points
Spot recurring issues, requests or
Customer Experience Manager
- Wiz
- paris
- June 20
strategic customers
Provide the team with tactical and strategic guidance to ensure delivery of exceptional service ... Requirements
5+ years of experience as a CSM, CEM, PM or related customer facing revenue focused role ... ideally within security or cloud
3+ years of experience managing Post Sales – Customer Success or Services ... Experience Management (CEM) team is to connect Wiz value to top customer initiatives to outpace the ... stakeholders invested in Wiz, and delivering value realization to our most valued customer accounts
FHS CUSTOMER ORDER MANAGER M/F
- Airbus
- toulouse
- June 20
Overview
Airbus Commercial Aircraft is looking for an Airbus FHS Customer Order Manager (f/m) to join ... As part of the Customer Order Management team, you will be involved in managing critical material flows ... Qualifications
Proven background in Supply Chain, Logistics, or Customer Support within the aerospace
Customer Success Manager (North America)
- Hexaglobe Group
- rennes
- June 20
Ensure smooth handover from Sales to Customer Success after contract signature; support customer onboarding ... Customer Success Manager – North America (based in Rennes, France)
About BBright
BBright develops high-performance ... Build and maintain strong customer relationships; understand clients’ business goals, challenges, and ... As we expand our footprint in the North-American region, we are looking to hire a Customer Success Manager ... Strong interpersonal and communication skills, customer-oriented, with demonstrated ability to build
Senior Customer Support Engineer
- Prelude
- paris
- June 19
We want to ensure top tier customer support - and we’re hiring someone who won’t just act as a bridge ... A few years experience in customer support, client success, or technical support, ideally in a B2B SaaS
Global Customer Experience Data & Automation Lead
- Ipsen Biopharmaceuticals Inc.
- paris
- June 19
Title: Global Customer Experience Data & Automation LeadCompany: Ipsen Biopharmaceuticals Inc.About Ipsen ... This role is the structural backbone of Customer Experience data strategy — responsible for taxonomy, ... frameworks, and automation foundations that enable Ipsen to deliver scalable, compliant, and measurable customer ... enablement across brands, channels, and markets.MAIN RESPONSIBILITIESStrategy & Governance: Define the Customer
Security Customer Success Engineer (SCSE) New France - Remote
- Wrike
- rennes
- June 15
Customer Success teams
Fast‑paced environment with multiple concurrent customer engagements and priorities ... between our security organization and our global customer base. ... Security Customer Success Engineer (SCSE)
France - Remote
Wrike is the most powerful work management ... This role requires strong collaboration, responsiveness, and a customer‑first mindset. ... About the Role
Wrike is looking for a Security Customer Success Engineer (SCSE) to serve as the key link
Customer Success Public Sector
- European SaaS Benchmark
- paris
- June 15
Explore your future career
You will join Malt as a Customer Onboarding & Success manager for the Public ... About you
Strong background in managing complex client relationships, customer experience, and conflict ... Reporting to the VP Customer Onboarding and Success, you will act as a key business partner for our Account
Senior Customer Success Manager
- Owkin
- paris
- June 15
collect/synthesize customer feedback (Voice of Customer) to identify feature gaps. ... Act as the internal advocate for customer needs. ... , reporting to the Director of Customer Success and Project Management. ... About the role
As a Customer Success Manager (CSM), you will be the primary strategic partner for our ... The Senior Customer Success is a key architect in the success of our most strategic client engagements
Security Customer Success Engineer (SCSE)
- Wrike
- paris
- June 15
Customer Success teams
Fast-paced environment with multiple concurrent customer engagements and priorities ... between our security organization and our global customer base. ... This role requires strong collaboration, responsiveness, and a customer-first mindset. ... About the Role
Wrike is looking for a Security Customer Success Engineer (SCSE) to serve as the key link ... In this role, you will act as the primary technical security advisor for the Sales and Customer Success
Customer Success Public Sector
- Malt
- paris
- June 13
Explore your future career
You will join Malt as a Customer Onboarding & Success manager for the Public ... About you
Strong background in managing complex client relationships, customer experience, and conflict ... Reporting to the VP Customer Onboarding and Success, you will act as a key business partner for our Account
Customer relations manager - NWM
- Natixis NY Branch
- paris
- June 10
Job Description
You join the Sales Department team as a Customer Relations Officer.
Subscription and Customer Engagement Platform Operations Engineer
- Groupe PSA
- poissy
- June 10
connected services, eligible to their vehicle, be able to: subscribe (free or paid offers), activate the service ... Subscription and Customer Engagement Platform Operations Engineer
Software & Electric and Electronics ... SCEP Platform : “Subscription and Customer Engagement Platform” is the platform dedicated for subscriptions ... corrective actions and verify their effectiveness
Define or use proactive/workaround processes to limit customer
Global Omnichannel Customer Engagement Lead
- Sobi - Swedish Orphan Biovitrum AB (publ)
- paris
- June 9
Job Description
The Global Omnichannel Customer Engagement Lead will be responsible for delivering seamless ... should be confident to work independently in a matrix management environment, developing impactful customer ... cross functional teams (both commercial and non-commercial) to create personalized journeys based on customer ... BI
Desirable experience in data flows/warehouse
Experienced in marketing automation across different customer ... manager to develop omnichannel and digital roadmap for the region(s)
Proactively assess future trends in customer
Customer Solutions Engineer
- Scality
- paris
- June 7
providers) stakeholders
Multitasking: Manage multiple tasks and projects simultaneously, planning service ... Relationship Management: Build positive relationships with internal (e.g., sales) and external (e.g., service ... obligations
Customer Focus: Listen actively to understand and address customer needs before proposing ... interactions and project delivery
Customer Liaison: Serves as the primary contact for customer delivery ... environments)
What the job involves
Reporting to: Team Manager
The Customer Solutions Engineer (CSE




























































