4859 customer service English-speaking jobs in France
Customer Success Lead: Scale NRR & CS Operations
- Ezus
- paris
- July 5
a Customer Success Lead, you will own the post-onboarding customer experience, from adoption to retention ... mission is to empower travel agencies to thrive in the digital era As we grow, we are looking for a Customer ... Success Lead to strengthen our operations, drive customer value, and build a high-performing CS team.As ... and performance-driven culture⚙️ 20% – Structuring and scaling CS operationsBuild and improve Customer ... health (usage, adoption, renewals, upsell opportunities)Lead complex situations and escalationsDrive customer
Customer Success Manager (North America)
- BBright SAS
- rennes
- July 5
Customer Success Manager – North America (based in Rennes, France)About BBrightBBright develops high-performance ... As we expand our footprint in the North-American region, we are looking to hire a Customer Success Manager ... base.Strong interpersonal and communication skills, customer-oriented, with demonstrated ability to ... Success after contract signature; support customer onboarding, training and integration phases.Proactively ... customers in North America, from onboarding to long-term support and success.Build and maintain strong customer
Senior Staff Customer Engineer – Automotive AI
- Sonatus
- paris
- July 5
Sonatus is seeking a highly motivated, experienced AI Engineer to join our Customer Engineering (CE) ... This position operates in a forward-deployed engineering model, working closely with customer engineering ... direction and drive technical decision‑making in customer‑facing engagements
Experience leading technical ... PoCs, and production‑ready solutions, continuously improving performance based on real‑world data and customer ... integrating, and deploying AI/ML-based solutions in production environments
Proven ability to influence customer
Service Delivery Manager
- HCLTech
- paris
- July 5
location)
Role Summary
Owns end-to-end service performance against the agreed operating model. ... Job Title
Service Delivery Manager
Location
Paris, France
Hybrid Mode
3 days per week (Work from client ... Maintain the executive relationship with client service owner, CISO delegate, and procurement. ... Deliver against SLAs and KPIs across the three layers (service health, risk outcome, economic efficiency ... Experience & Certifications
12+ years total experience, with at least 5 years in a senior service‑delivery
SENIOR FIELD SERVICE ENGINEER
- AEG Power Solutions
- toulouse
- July 2
Provide technical leadership, coaching, and formal training to customer personnel and internal service ... with customer needs, including maintenance agreements, modernization programs, and preventive service ... Main Responsibilities
Lead and oversee on-site service activities at customer locations, including installation ... The position
You will lead and deliver end-to-end customer project and solution lifecycle services, including ... Acting as the senior technical authority at customer sites, you will ensure full compliance with quality
Subscription and Customer Engagement Platform Operations Engineer
- Groupe PSA
- poissy
- June 25
connected services, eligible to their vehicle, be able to: subscribe (free or paid offers), activate the service ... Subscription and Customer Engagement Platform Operations Engineer
Software & Electric and Electronics ... SCEP Platform : “Subscription and Customer Engagement Platform” is the platform dedicated for subscriptions ... corrective actions and verify their effectiveness
Define or use proactive/workaround processes to limit customer
Customer Success Manager
- Scality
- paris
- June 25
experience, acting as the voice of the customer internally to advocate for product and service improvements ... Relationship Management: Build positive relationships with internal (e.g., sales) and external (e.g., service ... Customer Focus: Listen actively to understand and address customer needs before proposing solutions; ... Your impact will directly shape both customer success and business growth. ... Our internal motto is: “work hard, play hard, eat well and amaze the customer!”
Customer Success Manager, Europe
- Prosci
- paris
- June 25
, fostering strong relationships to deliver exceptional service and tailored solutions that drive customer ... Capture and share client feedback to help inform service improvements and best practices across the customer ... Demonstrated ability to support client relationships and contribute to successful service delivery in ... Additional Preferences Familiarity with software-as-a-service (SaaS) and perpetual licensing models ... Service and Solution Support Support the implementation ofProsci’ssolutions by guiding clients through
VP Customer Operation
- WeWard SAS
- paris
- June 25
The role requires 8+ years of experience in customer operations, customer experience, support leadership ... Make Customer Experience data‑native
This role is deeply data‑driven. ... About the role
We’re hiring our first Head of Customer Experience, a senior, hands‑on operator who will ... As a Head of Customer Experience, you will be in charge in three operational verticals, defined below ... Once you’ve proven the impact of Customer Experience as a strategic lever, on retention, fraud, NPS,
Senior Customer Success Manager EMEA
- DataDome
- paris
- June 25
Senior Customer Success Manager EMEA
Act as the primary business owner of the customer relationship ... Customer Success Manager, you’ll partner with the world’s largest enterprises to drive measurable impact ... Qualifications
5+ years in a Customer Success Management role
Experience in cybersecurity and/or SaaS ... Driving measurable customer outcomes such as increased product adoption, demonstrable ROI, and strong ... environments is a plus
Strong business acumen with the ability to connect customer goals to measurable
Senior Customer Success Manager
- Kyriba Corp.
- aubigny sur nère
- June 25
value realization and ensure business outcomes through consumption of purchased solutions and success service ... businesses optimise liquidity performance across the enterprise.About the RoleWe are looking for a Customer ... needs across different markets.Develop and document advanced, cross‑functional account strategies in Customer ... practices and cultural preferences.Establish success metrics, annual goals and key objectives with the customer ... outcomes.Qualifications & Experience5+ years of experience in Customer Engagement/Success, Account Management
Responsable Service Client Entreprise
- Migrate Corp
- paris
- June 25
Design, implement, and maintain next-generation micro-frontend-monoliths. Process large datasets and manage legacy codebases. Bridge communication between engineering, product, marketing, legal, and other teams. Write comprehensive test cases for complex scenarios.
Customer Success Manager, Team Leader - France M/F/D
- AB Tasty
- paris
- May 4
, performance management, and communication skills, and a strong customer‑centric mindset. ... , as CSM Team Leader – France, for Enterprise accounts, based in Paris and reporting to the Head of Customer ... Own the team's performance metrics, including NRR, churn, renewal rates and customer health, ensuring ... Responsibilities
Lead, coach and develop a team of Customer Success Managers, setting clear objectives ... Act as the voice of the customer internally, collaborating closely with Product, Technical and Sales
Ingénieur spécialiste en calcul de structures F/H
- Airbus Aircraft
- toulouse
- July 22
Commercial Aircraft is looking for a STC Qualification Engineer (f/m) to join the STC Solutions Programme / Customer ... ICA and kits) certified through Airbus STC to airlines and lessors for the modification of their in‑service ... Approve production concessions, technical adaptations, and analyze the impact of unexpected in‑service
Enterprise IT Support Technician I
- The Consulting Solutions
- paris
- July 6
This means providing excellent customer service to our employees to support thousands of endpoint devices ... What You’ll Do:
Provide best-in-class customer service and technical support for our employees
Deploy ... In addition you will support software as a service (SaaS) solutions like G Suite, Slack, Zoom, Jamf,
Digital Account Manager
- Implus
- , île- e france, france
- July 10
Collaborate with Customer Service and Sales Managers to ensure seamless ordering experience. ... Service teams. ... Define and track KPIs such as order frequency, client engagement, and customer health score. ... DTC (EU Focus)
Lead the EU DTC strategy for Implus brands including site growth, channel expansion, customer ... and Google Analytics
Demonstrated success managing P&Ls and sales planning across multiple markets or customer
Group Director – Services & Customer Support F/H
- ALSTEF Group
- rennes
- July 19
We are looking for a Group Director – Services & Customer Support, to define and deploy the global strategy ... in service delivery efficiency and qualityPromote a 24/7 global support model and digital service capabilities ... for Services, driving alignment between regions, improving performance, and strengthening long-term customer ... Performance & Operational Excellence
Deploy global KPIs and performance dashboards (financial, operational, customer ... collaboration across regions
Transformation & Innovation
Lead the adoption of digital tools (IoT, AI, CMMS, customer
Supervisor
- Fred Perry Ltd
- Serris
- June 22
Sales Engineer (m/f/d).
- ZF Group
- Puteaux
- June 9
vendeur cdd
- Columbia Sportswear Company
- Corbeil-Essonnes
- May 18




























































