4227 customer service English-speaking jobs in France

The role requires 8+ years of experience in customer operations, customer experience, support leadership ... Make Customer Experience data‑native This role is deeply data‑driven. ... About the role We’re hiring our first Head of Customer Experience, a senior, hands‑on operator who will ... As a Head of Customer Experience, you will be in charge in three operational verticals, defined below ... Once you’ve proven the impact of Customer Experience as a strategic lever, on retention, fraud, NPS,

service, with a strong understanding of customer support operations and service excellence. ... Continuously test and refine how AI handles customer requests. ... and help define what excellent Customer Care looks like at scale. ... Based in Bordeaux, you will lead the Customer Care team as Pony scales across Europe, playing a central ... The Customer Care team of 4 handles over 20,000 tickets per month, supporting users around the clock.

You will join the Customer Success team. ... Deeply understand customer organizations, map stakeholders and decision-makers, and proactively surface ... Prepare and lead strategic customer engagements (Kick-offs, Business Reviews, Success Plans), explicitly ... Capture customer feedback and expansion signals, share them internally, and translate them into concrete

About The Role Customer Engineers (CEs) are the technical drivers of customer success at Aircall. ... Why This Role Matters Customer Engineers sit at the center of Aircall’s customer experience. ... Customer Orientation Highly empathetic and outcome‑focused – measures success by customer value, not ... Experience & Background 4–8 years or more in a customer‑facing technical role (Customer Engineer, Technical ... to drive revenue, resolve issues faster, and scale customer‑facing teams.

capital equipment at customer sites.Represents the company to the customer and assumes accountability ... service activities associated with updating, troubleshooting, diagnosing and repairing of highly complex ... never a dull moment with us.Group/DivisionThe KLA Services team headquartered in Milpitas, CA is our service ... organization that consists of Service Sales and Marketing, Spares Supply Chain management, Field Operations ... identify and improve performance; expertise in optics, image processing and motion control with worldwide service

Role SummaryBecome the driving force behind our omnichannel strategy and the guardian of customer satisfaction ... the CX product roadmap in close collaboration with business units.Design & User Stories: Translate customer ... continuously iterate and improve the product.Technical SkillsCustomer Relations: Understanding of digital customer

satisfaction, customer service, adoption, and retention experience Excellent written/verbal communication ... success plans for your customers, utilizing net promoter score (NPS) metrics and other customer data ... About the Position: The Customer Success Manager will be responsible for generating a repeatable strategy ... plans for accounts by creating metrics to support product onboarding, product adoption, as well as customer ... managers to understand the short‑term and long‑term sales strategies to identify key areas to drive customer

Ensure smooth handover from Sales to Customer Success after contract signature; support customer onboarding ... Customer Success Manager – North America (based in Rennes, France) About BBright BBright develops high-performance ... Build and maintain strong customer relationships; understand clients’ business goals, challenges, and ... As we expand our footprint in the North-American region, we are looking to hire a Customer Success Manager ... Strong interpersonal and communication skills, customer-oriented, with demonstrated ability to build

Your mission is simple: drive customer satisfaction, retention, and growth. ... About the Role As a Customer Success Manager, you will be the main point of contact for our clients, ... What You’ll Do Customer Relationship & Success Act as the primary point of contact for your clients ... existing ARR through account expansion Anticipate churn risks and proactively address them Monitor customer ... client feedback and contribute to improving the product roadmap Collaborate internally to improve the customer

As Customer Success Manager, you support our clients in getting the most value out of our products. ... Collect and share customer feedback and expansion signals, contributing directly to product evolution ... Prepare and lead customer interactions (onboarding calls, follow‑ups, business check‑ins), with a pragmatic ... drive expansion opportunities (upsell and cross‑sell) within your portfolio by deeply understanding customer ... with internal teams (Sales, Product, Marketing) to support expansion motions and improve the overall customer

As Customer Success Manager, you support our clients in getting the most value out of our products. ... Collect and share customer feedback and expansion signals, contributing directly to product evolution ... Prepare and lead customer interactions (onboarding calls, follow‑ups, business check‑ins), with a pragmatic ... drive expansion opportunities (upsell and cross‑sell) within your portfolio by deeply understanding customer ... with internal teams (Sales, Product, Marketing) to support expansion motions and improve the overall customer

drive continuous product and service enhancements. ... Customer Health Monitoring: Monitor customer health through analytics and feedback, staying proactive ... As a Customer Success Manager at Entropia, you'll play a critical role in unlocking the full potential ... Feedback Loop: Serve as the voice of the customer, relaying insights and feedback to internal teams to

Account and Service Management By submitting your CV or application you are consenting to Airbus using ... boarding pass: Bac+5 in engineering or similar degree 10+ years of professional experience in aircraft In-Service ... expertise in the entire cabin modification process, from technical work scope evaluation to the creation of service ... request to customer acceptance aiming at delivering a complete, accurate and competitive ROM (Rough ... Lifecycle Services team, you will be involved in the End to End accountability of the offer process from customer

service, receiving, warehousing, and shipping activities. ... Deploy site objectives across teams and foster a collective performance- and customer-focused mindset ... site with approximately 450 employees Annual revenue : approximately 110 M€ Strategic international customer ... the smooth execution of Supply Chain processes including procurement, production planning/scheduling, customer

At Huawei, innovation focuses on customer needs. ... Job Title: Service Channel Manager Job Location: (city, country) Paris, France Main Responsibilities

Customer-focused and service-oriented approach. Ability to work independently and within a team. ... customer and company requirements. ... invoice submission and cash collection REQUIRED EXPERIENCE: 3-5 years of administrative experience in a customer ... Administer service quotations and related transactions within SAP. ... Experience with ERP and service management systems (SAP, ServiceMax, Ariba preferred).

Littelfuse, a global industrial technology manufacturing company, seeks a Service Vendor Worker.

Service technician (M/F) Looking for meaning at work ? ... We design, manufacture, install, and service wind turbines across the globe. ... We design, manufacture, install, and service wind turbines across the globe.

commercial mindset with a focus on outcomes and value creation Deep understanding of market dynamics and customer ... Product Manager (GPM), you will lead the end-to-end product lifecycle, driving the success of digital service ... Key Responsibilities Lead the development and management of a global portfolio of digital service products ... ready to drive global impact, build innovative digital solutions, and contribute to a future-focused service ... Business, Marketing, Engineering, or related field Minimum 5+ years of experience in product management, service

Field Service Representative responsible for equipment inventory, disassembly, inspection, refurbishment, and reassembly. Performs dimensional and geometrical inspections, identifies repair needs, and completes inspection reports. Conducts adjustment operations, supervises activities, and ensures compliance with project schedules. Requires strong technical knowledge of industrial maintenance, fitting/assembly skills, and proficiency in using measuring instruments.