4472 customer service English-speaking jobs in France

As Customer Success Manager, you support our clients in getting the most value out of our products. ... Collect and share customer feedback and expansion signals, contributing directly to product evolution ... Prepare and lead customer interactions (onboarding calls, follow‑ups, business check‑ins), with a pragmatic ... drive expansion opportunities (upsell and cross‑sell) within your portfolio by deeply understanding customer ... with internal teams (Sales, Product, Marketing) to support expansion motions and improve the overall customer

Your mission is simple: drive customer satisfaction, retention, and growth. ... About the Role As a Customer Success Manager, you will be the main point of contact for our clients, ... What You’ll Do Customer Relationship & Success Act as the primary point of contact for your clients ... existing ARR through account expansion Anticipate churn risks and proactively address them Monitor customer ... client feedback and contribute to improving the product roadmap Collaborate internally to improve the customer

As Customer Success Manager, you support our clients in getting the most value out of our products. ... Collect and share customer feedback and expansion signals, contributing directly to product evolution ... Prepare and lead customer interactions (onboarding calls, follow‑ups, business check‑ins), with a pragmatic ... drive expansion opportunities (upsell and cross‑sell) within your portfolio by deeply understanding customer ... with internal teams (Sales, Product, Marketing) to support expansion motions and improve the overall customer

At the same time, every customer benefits from structured, personalized support. ... skills You have at least 5 years of experience managing enterprise client portfolios in B2B SaaS, as a Customer

drive continuous product and service enhancements. ... Customer Health Monitoring: Monitor customer health through analytics and feedback, staying proactive ... As a Customer Success Manager at Entropia, you'll play a critical role in unlocking the full potential ... Feedback Loop: Serve as the voice of the customer, relaying insights and feedback to internal teams to

Your challenges: Act as the in service engineer specialist on your ATA chapter Daily answering ATA24 ... issues resolution progress Represent Airbus in face‑to‑face customers meetings to address and manage in‑service ... Job Description: Airbus Commercial Aircraft is looking for a Customer Support Engineer (f/m) to join ... Ground) situation and corresponding stand‑by duty on regular basis in coordination with the Airbus Customer ... drops Act as the voice of Airbus towards all our customers around the world Act as the voice of the customer

About the Team At Gorgias, we are revolutionizing customer service for ecommerce businesses. ... teams have clear context when escalating customer needs Who You Are 5+ years in Customer Success, ... What You’ll Do As an Enterprise Customer Success Manager, you will: Customer Partnership & Account Management ... Our Customer Success team ensures clients realize measurable value from our platform by driving product ... Our teams use it every day to research, write, analyze, code, and craft better customer experiences.

Success, Customer Success, Customer Enablement, Account Management, or a relevant customer‑facing role ... As a Customer Enablement Manager, you’ll work directly with some of our largest customers to help them ... Your ability to build strong relationships, connect the dots between product features and customer goals ... Strong product knowledge and a customer‑first, consultative approach to solving challenges and driving ... do at Figma: Manage the adoption journey for a portfolio of large, strategic customers Understand customer

experience managing a small portfolio of medium-to-high-touch partners or accounts in a Partner Success, Customer

Act as the voice of the customer internally, contributing to Customer Success strategy, playbooks, and ... empower brands to deliver smarter, faster, and more impactful digital experiences across the entire customer ... Team Composition: You will be part of a France‑based team of 5 Customer Success Managers dedicated to ... What You’ll Bring Proven experience in Customer Success within a SaaS environment (or related roles) ... Tech Stack & Tools: You will work daily with the VWO/AB Tasty platform and our Customer Success tooling

Our Customer Base sales team uses their extensive experience and consultative selling skills to initiate ... Understanding of the strategic competitive landscape of the industry by staying up to date with trends and customer

Navette (shuttle) service. ... Monthly seniority bonus for all employees with 3+ years of service. ... Ensure that service level agreement and other KPIs are in place, share them with customers and manage ... Account and Service Management By submitting your CV or application you are consenting to Airbus using ... Access to Airbus Group saving plans (PEG) including investment in Airbus shares after 3+ months of service

You’ll work across a variety of customer architectures and use cases, helping teams design performant ... and serving incredible customers like Under Armour, PetSmart, Stripe, Gymshark, and Walgreens.As a Customer ... strong documentation habits, and ongoing knowledge sharing.If you’re excited by the idea of shaping customer ... status reports to customers on a regularly scheduled meetingProactively identify and work with the customer ... and industry practices around search implementation and optimisationWork closely with your account’s Customer

Position Overview As a Customer Success Technical Advisor (CSTA), you are the strategic technical linchpin ... Success Planning: Contribute technical milestones to the broader Customer Success Plan, ensuring a clear ... Cross-Functional Orchestration: Serve as the regional liaison between the customer and internal Product

Customer advocacy: Build executive‑level relationships and become the voice of the customer internally ... Track and improve metrics along the customer journey like time‑to‑first‑value and early activation. ... What You’ll Do Own customer outcomes: Be the strategic partner for a portfolio of Heidi’s customers, ... The Role As a Customer Success Manager at Heidi Health, you’ll be the bridge between technology and care ... What We’re Looking For 2+ years in a customer success role at a SaaS company, with proven ability to

service abilitiesExcellent communication and presentation skillsAbility to multi-task, prioritize, and ... Onepilot makes Customer Care and Prospection Outsourcing simple and flexible. ... E-merchants use Onepilot in the most flexible way to handle all or part of their customer support and ... )You’re available at least 20h/weekAllow 15 minutes to fill your applicationQualificationsExcellent customer

Customer Orientation:Ability to translate customer needs into clear technical actions and solutions. ... Propose and implement materials according to OEM and customer specifications. ... The main missions of the role are: Lead Technical Deployment on Customer Projects Ensure consistent ... Provide all necessary technical support to target non-event launch material deployment at customer. ... He/She ensures technical alignment, drives customer satisfaction, and supports the deployment of compound

Key responsibilities Analyze and identify root causes of complex field quality issues impacting customer ... Results-driven and customer-focused, you are comfortable working in cross-functional and international

customer experiences and strengthening customer centricity as a key driver of sustainable growth. ... You will be instrumental in building a trusted Single Customer View and translating customer data into ... models.Analyze customer behavior, journeys, and lifecycle evolution.Support customer personalization ... , and deduplicated customer profiles across systems.Govern customer data flows and data architecture.Implement ... marketing, sales, and customer experience objectives.

Customer-Centric Approach: Passionate about customer experience and committed to service excellence. ... Annually assist in setting customer satisfaction targets aligned with expected service quality. ... Quality Policy, and ensuring the highest standards of service excellence through innovative tools and ... Satisfaction service from other companies, Customers What We're Looking For: We are seeking a driven ... Voice of the Customer!