4823 customer service English-speaking jobs in France

A major international player in online commerce is looking for its future Director Customer Engagement ... This role sits at the heart of the company's growth strategy from its existing customer base: it is ... about turning customer engagement into a genuine commercial growth engine, by owning the strategy, program ... base expansion.Build a deep understanding of customer behavior and friction points, and translate these ... up-sell, and retention across both digital and physical channel The person hired will also define how customer

Customer advocacy: Build executive‑level relationships and become the voice of the customer internally ... Track and improve metrics along the customer journey like time‑to‑first‑value and early activation. ... What You’ll Do Own customer outcomes: Be the strategic partner for a portfolio of Heidi’s customers, ... The Role As a Customer Success Manager at Heidi Health, you’ll be the bridge between technology and care ... What We’re Looking For 2+ years in a customer success role at a SaaS company, with proven ability to

You’ll work across a variety of customer architectures and use cases, helping teams design performant ... and serving incredible customers like Under Armour, PetSmart, Stripe, Gymshark, and Walgreens.As a Customer ... strong documentation habits, and ongoing knowledge sharing.If you’re excited by the idea of shaping customer ... status reports to customers on a regularly scheduled meetingProactively identify and work with the customer ... and industry practices around search implementation and optimisationWork closely with your account’s Customer

Position Overview As a Customer Success Technical Advisor (CSTA), you are the strategic technical linchpin ... Success Planning: Contribute technical milestones to the broader Customer Success Plan, ensuring a clear ... Cross-Functional Orchestration: Serve as the regional liaison between the customer and internal Product

Customer Solution Architect — Arango AI Product SuiteAbout Arango:Arango delivers a unified, natively ... Learn more at arango.ai, LinkedIn, and G2.About the roleArango is hiring a Customer Solution Architect ... engineers and end users.Act as the voice of the customer to Arango's product and engineering teams, ... HIPAA as applicable).Produce architecture documentation, runbooks, and reusable patterns, and train customer ... role‑based access, secrets management, audit logging, PII redaction, and content safety controls.Meet customer

service abilitiesExcellent communication and presentation skillsAbility to multi-task, prioritize, and ... Onepilot makes Customer Care and Prospection Outsourcing simple and flexible. ... E-merchants use Onepilot in the most flexible way to handle all or part of their customer support and ... )You’re available at least 20h/weekAllow 15 minutes to fill your applicationQualificationsExcellent customer

Customer Orientation:Ability to translate customer needs into clear technical actions and solutions. ... Propose and implement materials according to OEM and customer specifications. ... The main missions of the role are: Lead Technical Deployment on Customer Projects Ensure consistent ... Provide all necessary technical support to target non-event launch material deployment at customer. ... He/She ensures technical alignment, drives customer satisfaction, and supports the deployment of compound

Customer-Centric Approach: Passionate about customer experience and committed to service excellence. ... Annually assist in setting customer satisfaction targets aligned with expected service quality. ... Quality Policy, and ensuring the highest standards of service excellence through innovative tools and ... Satisfaction service from other companies, Customers What We're Looking For: We are seeking a driven ... Voice of the Customer!

experience, acting as the voice of the customer internally to advocate for product and service improvements ... Relationship Management: Build positive relationships with internal (e.g., sales) and external (e.g., service ... Customer Focus: Listen actively to understand and address customer needs before proposing solutions; ... Your impact will directly shape both customer success and business growth. ... Our internal motto is: “work hard, play hard, eat well and amaze the customer!”

About the Role The Customer Success Manager is responsible for driving customer satisfaction and long-term ... Additionally, the Customer Success Manager maintains accurate client documentation, develops a customer-facing ... Build and maintain strong, long-term customer relationships. ... Oversee customer onboarding to deliver a smooth and positive start. ... Expertise in upselling techniques and customer retention strategies.

direction and drive technical decision‑making in customer‑facing engagementsExperience leading technical ... change across the industry.Sonatus is seeking a highly motivated, experienced AI Engineer to join our Customer ... systems and data.This position operates in a forward‑deployed engineering model, working closely with customer ... PoCs, and production‑ready solutions, continuously improving performance based on real‑world data and customer ... integrating, and deploying AI/ML‑based solutions in production environmentsProven ability to influence customer

connected services, eligible to their vehicle, be able to: subscribe (free or paid offers), activate the service ... Subscription and Customer Engagement Platform Operations Engineer Software & Electric and Electronics ... SCEP Platform : “Subscription and Customer Engagement Platform” is the platform dedicated for subscriptions ... corrective actions and verify their effectiveness Define or use proactive/workaround processes to limit customer

Explore your future career As part of the Operations Division, you will join the Customer Onboarding ... Operations and Product teams to deploy automated solutions About You 🧑🚀 Experience: Background in Customer

Success, Customer Success, Customer Enablement, Account Management or a relevant customer‑facing role ... As a Customer Enablement Manager, you’ll work directly with some of our largest customers to help them ... Your ability to build strong relationships, connect the dots between product features and customer goals ... Strong product knowledge and a customer‑first, consultative approach to solving challenges and driving ... do at Figma: Manage the adoption journey for a portfolio of large, strategic customers Understand customer

About the Role We’re looking for a Customer Success Manager to support advertisers in onboarding, launching ... thrive in this role if you: Have 5-10+ years of experience in digital advertising, account management, customer

Customer Success Manager – North America (based in Rennes, France)About BBrightBBright develops high-performance ... As we expand our footprint in the North-American region, we are looking to hire a Customer Success Manager ... base.Strong interpersonal and communication skills, customer-oriented, with demonstrated ability to ... Success after contract signature; support customer onboarding, training and integration phases.Proactively ... customers in North America, from onboarding to long-term support and success.Build and maintain strong customer

Explore your future career You will join Malt as a Customer Onboarding & Success manager for the Public ... About you Strong background in managing complex client relationships, customer experience, and conflict ... Reporting to the VP Customer Onboarding and Success, you will act as a key business partner for our Account

As our Partner Program Director, you'll take ownership of creating a best-in-class Partner Program / Customer ... stakeholders across Sales, Marketing, and Product, you will:Design & implement a structured Partner/ Customer ... SaaS, within the accounting tech spaceProven track record of building and launching partner programs / customer

service, with a strong understanding of customer support operations and service excellence. ... Continuously test and refine how AI handles customer requests. ... and help define what excellent Customer Care looks like at scale. ... Based in Bordeaux, you will lead the Customer Care team as Pony scales across Europe, playing a central ... The Customer Care team of 4 handles over 20,000 tickets per month, supporting users around the clock.

value realization and ensure business outcomes through consumption of purchased solutions and success service ... businesses optimise liquidity performance across the enterprise.About the RoleWe are looking for a Customer ... needs across different markets.Develop and document advanced, cross‑functional account strategies in Customer ... practices and cultural preferences.Establish success metrics, annual goals and key objectives with the customer ... outcomes.Qualifications & Experience5+ years of experience in Customer Engagement/Success, Account Management