4555 customer service English-speaking jobs in France

  • Johnson Controls
  • Carquefou
  • June 12
Logoin problem-solving, kaizen, and VSM events Represents regional field and customer voice to global team ... service platforms from global team Builds and launches region‑specific service offerings as needed, ... and managing region-specific service products using the Rapid Closed Loop (RCLP) new service design process ... expansion Delivers on-performance new service introduction (NSI) Improves service attach/linkage rates ... What we are looking for Required  Extensive experience in service product management, service operations
  • EngineersOfAI
  • paris
  • August 9
You’ll work across a variety of customer architectures and use cases, helping teams design performant ... and serving incredible customers like Under Armour, PetSmart, Stripe, Gymshark, and Walgreens.As a Customer ... strong documentation habits, and ongoing knowledge sharing.If you’re excited by the idea of shaping customer ... status reports to customers on a regularly scheduled meetingProactively identify and work with the customer ... and industry practices around search implementation and optimisationWork closely with your account’s Customer
  • Heidi
  • paris
  • August 9
Customer advocacy: Build executive‑level relationships and become the voice of the customer internally ... Track and improve metrics along the customer journey like time‑to‑first‑value and early activation. ... What You’ll Do Own customer outcomes: Be the strategic partner for a portfolio of Heidi’s customers, ... The Role As a Customer Success Manager at Heidi Health, you’ll be the bridge between technology and care ... What We’re Looking For 2+ years in a customer success role at a SaaS company, with proven ability to
  • Omnea
  • paris
  • August 8
You might come from a GTM role (sales, customer success, partnerships) or a customer-facing role with ... to keep Omnea customer-centric at its core. ... You’ll be the internal voice of the customer, working closely with both technical and commercial teams ... Omnea’s product is sticky: it’s a business transformation, not a point tool, so once a customer is live ... The Role As Omnea’s Customer Value Lead, you own the relationship with our customers across their entire
  • ArangoDB
  • paris
  • August 8
Customer Solution Architect — Arango AI Product SuiteAbout Arango:Arango delivers a unified, natively ... Learn more at arango.ai, LinkedIn, and G2.About the roleArango is hiring a Customer Solution Architect ... engineers and end users.Act as the voice of the customer to Arango's product and engineering teams, ... HIPAA as applicable).Produce architecture documentation, runbooks, and reusable patterns, and train customer ... role‑based access, secrets management, audit logging, PII redaction, and content safety controls.Meet customer
  • Pivot Edinburgh
  • paris
  • August 7
You have a proven track record of managing support operations and improving customer service processes ... This is not basic customer support. ... Working hand‑in‑hand with the Customer Success Lead and the Customer Operations managers, you’ll be fundamental ... Requirements You have at least 4 years of experience in customer success, customer support, or a related ... in ensuring customer satisfaction, our north star KPI at Pivot.
  • Faurecia Services Groupe
  • lyon
  • August 6
Customer Orientation:Ability to translate customer needs into clear technical actions and solutions. ... Propose and implement materials according to OEM and customer specifications. ... The main missions of the role are: Lead Technical Deployment on Customer Projects Ensure consistent ... Provide all necessary technical support to target non-event launch material deployment at customer. ... He/She ensures technical alignment, drives customer satisfaction, and supports the deployment of compound
  • Praxedo
  • paris
  • August 6
customer experiences and strengthening customer centricity as a key driver of sustainable growth. ... You will be instrumental in building a trusted Single Customer View and translating customer data into ... models.Analyze customer behavior, journeys, and lifecycle evolution.Support customer personalization ... , and deduplicated customer profiles across systems.Govern customer data flows and data architecture.Implement ... marketing, sales, and customer experience objectives.
  • STATION F
  • paris
  • August 6
Success tooling ecosystem (CRM, customer health, and collaboration tools) to manage your portfolio and ... empower brands to deliver smarter, faster, and more impactful digital experiences across the entire customer ... Welcome to the JungleTHE TEAMTeam Name & Location: You will join the Client Department as a Senior Customer ... partners and advocates.Tech Stack & Tools: You will work daily with the VWO/ABTasty platform and our Customer ... internally, contributing to Customer Success strategy, playbooks, and best practices to help scale excellence
  • Europcar Mobility Group
  • paris
  • August 5
Customer-Centric Approach: Passionate about customer experience and committed to service excellence. ... Annually assist in setting customer satisfaction targets aligned with expected service quality. ... Quality Policy, and ensuring the highest standards of service excellence through innovative tools and ... Satisfaction service from other companies, Customers What We're Looking For: We are seeking a driven ... Voice of the Customer!
  • Hager
  • paris
  • August 5
customer experiences and strengthening customer centricity as a key driver of sustainable growth. ... You will be instrumental in building a trusted Single Customer View and translating customer data into ... models.Analyze customer behavior, journeys, and lifecycle evolution.Support customer personalization ... , and deduplicated customer profiles across systems.Govern customer data flows and data architecture.Implement ... marketing, sales, and customer experience objectives.
  • Scality
  • paris
  • August 4
experience, acting as the voice of the customer internally to advocate for product and service improvements ... Relationship Management: Build positive relationships with internal (e.g., sales) and external (e.g., service ... Customer Focus: Listen actively to understand and address customer needs before proposing solutions; ... Your impact will directly shape both customer success and business growth. ... Our internal motto is: “work hard, play hard, eat well and amaze the customer!”
  • DotProd
  • paris
  • July 31
, relaying insights and feedback to internal teams to drive continuous product and service enhancements.Experienced ... Every Entropian is a builder.As a Customer Success Manager at Entropia, you make deal teams successful ... into passionate advocates for Entropia within their organizations.Customer Health Monitoring: Monitor customer ... satisfaction and capitalize on renewal and growth opportunities.Feedback Loop: Serve as the voice of the customer
  • Ericsson
  • palaiseau
  • July 31
This Opportunity The main purpose of this exciting role is to enable sales of our full product and service ... slicing, distributed cloud solutions, Managed service solutions, XaaS Solutions, AI, etc. ... Such as security implications of: Open RAN, Service Based Architecture, Core and Ran interfaces, network ... As a Customer Security Director (CSD) you will be responsible for strengthening Ericsson's capability ... Drive project delivery and gap closure by analyzing customer technology, defining business requirements
  • Malt
  • paris
  • July 28
Explore your future career As part of the Operations Division, you will join the Customer Onboarding ... Operations and Product teams to deploy automated solutions About You 🧑🚀 Experience: Background in Customer
  • Prelude
  • paris
  • July 28
one of Python, JS/TS, or Go fluently enough to follow a stack trace, scan an SDK file, and point a customer ... support function as we scale: runbooks, on‑call rotation, escalation paths, SLAs, internal triage, customer-facing
  • WeWard SAS
  • paris
  • July 28
The role requires 8+ years of experience in customer operations, customer experience, support leadership ... Make Customer Experience data‑native This role is deeply data‑driven. ... About the role We’re hiring our first Head of Customer Experience, a senior, hands‑on operator who will ... As a Head of Customer Experience, you will be in charge in three operational verticals, defined below ... Once you’ve proven the impact of Customer Experience as a strategic lever, on retention, fraud, NPS,
  • Dormont Manufacturing Co
  • rousset serre ponçon
  • July 24
capital equipment at customer sites.Represents the company to the customer and assumes accountability ... service activities associated with updating, troubleshooting, diagnosing and repairing of highly complex ... never a dull moment with us.Group/DivisionThe KLA Services team headquartered in Milpitas, CA is our service ... organization that consists of Service Sales and Marketing, Spares Supply Chain management, Field Operations ... identify and improve performance; expertise in optics, image processing and motion control with worldwide service
  • Getapony
  • bordeaux
  • July 24
Professional experience: 2+ years of experience in customer service, with a strong understanding of customer ... support operations and service excellence. ... Continuously test and refine how AI handles customer requests. ... and help define what excellent Customer Care looks like at scale. ... Based in Bordeaux, you will lead the Customer Care team as Pony scales across Europe, playing a central
  • AvePoint
  • paris
  • July 20
satisfaction, customer service, adoption, and retention experience Excellent written/verbal communication ... success plans for your customers, utilizing net promoter score (NPS) metrics and other customer data ... About the Position: The Customer Success Manager will be responsible for generating a repeatable strategy ... plans for accounts by creating metrics to support product onboarding, product adoption, as well as customer ... managers to understand the short‑term and long‑term sales strategies to identify key areas to drive customer
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