5128 customer service English-speaking jobs in France
EMEA Customer Success Manager — AI Enterprise Growth
- Mistral AI
- Paris
- March 28
the scalability of our customer support model. ... See more about our culture on https://mistral.ai/careers.Role Summary: Customer Success Manager (CSM) ... needs and usage patterns.Partner with Product and Engineering teams to gather customer feedback and ... onboarding, adoption, and ongoing engagement to drive product usage and satisfaction.Monitor customer ... experiences, from deployment to production.Create and execute customer success plans with clear KPIs
Customer Implementation Manager - Team Leader
- Swapcard
- Paris
- March 27
central role in transforming the Implementation function into a true consulting practice within the Customer ... deal, the CIM Team Lead directly contributes to:
Higher customer satisfaction
Improved delivery margins ... positioning in proposals
Provide insight and data to support Sales in articulating service value and ... securing correct pricing
Validate service proposals for new business opportunities to ensure accurate ... By elevating the consulting mindset, improving delivery processes, and reinforcing service value in every
Customer Success Engineer, Data Center Learning (AWS)
- Amazon
- Courbevoie
- March 27
Learning and Development Manager (Data Center), Customer Success EngineerJob ID: 3207829 | Amazon Data ... Success for APMEA and EURI, the Learning and Development Manager / Customer Success Engineer (CSE) helps ... You understand customer sentiment about Data Center Learning products and services.Transform raw thoughts ... day‑to‑day face of Data Center Learning in their clusters, and is also the front‑line voice of the customer ... develop solutions, and test before scaling to benefit all customers.Organize, understand, and share customer
Head of Customer Success (F/M)
- Modjo (ex-Ringo)
- Paris
- March 27
Your skills
The CS Architect: You have a proven ability to design and iterate on a Customer Success ... Digital Customer Experience: You know how to shape the digital experience for users and customers to ... You will lead Success and Support teams and be responsible for post-sales customer experience to secure ... Who you are
10y+ experience in a Customer Success roles, with 4y+ experience in leadership position, ... Product Synergy: Establish a strong feedback loop where the Product roadmap is fuelled by deep customer
Architect Customer Engagement
- Johnson & Johnson Innovative Medicine
- Issy-les-Moulineaux
- March 26
Develop end‑to‑end architecture for strategic solutions that enable customer engagement journeys across ... Key Responsibilities
Drive the evolution of Commercial EMEA Customer Engagement, including applications ... Milano, Italy
Job Description
Are you an enthusiastic Manager, Architecture to shape and evolve our Customer ... event‑driven interaction, policy/guardrail design) to enable AI‑assisted workflows responsibly within the customer
Graduate Customer Success Consultant - Hybrid - Fintech
- Wealth Dynamix
- Paris
- March 26
Graduate Customer Success Consultant - Hybrid - Fintech
Graduate Customer Success Consultant (SDLC) wanted ... Company: Wealth Dynamix
Role: Graduate Customer Success Consultant
Location: Paris/ Hybrid
Start Date ... We are looking for an analytical self starter with experience in Customer Success within software delivery ... As a Graduate Customer Success Manager at Wealth Dynamix, you will undergo full training in Wealth Dynamix ... and the implementation of new features for existing clients, ensuring a smooth transition and high customer
Global Customer Sales & Support Specialist
- American President Lines
- Bordeaux
- March 26
CEVA Logistics seeks a Global Customer Sales & Support Specialist to manage client relationships and drive sales growth.
Customer Sales Support
- American President Lines
- Bordeaux
- March 26
Provides customer support and handles client relaunches.
Senior Customer Success Manager
- MarqVision (YC S21)
- Lille
- March 25
How You'll Make an Impact at MarqVision
This role is a part of a Customer Success Team. ... Senior Customer Success Managers at MarqVision are self‑motivated and proactive, they are relationship ... requests
Working closely with Engineering, product management, customer support, and sales teams
Establish ... of each MarqVision subscription
Develop and maintain strong relationships at all levels within the customer ... that they are successfully achieved
Partner with engineering teams in architecting and orchestrating customer
Customer Support Technical Specialist
- Ridecell
- Bordeaux
- March 24
experience
Excellent customer service skills – the ability to be empathetic, accurate, compassionate ... customer liaison/point of contact
Advocate for customer and product needs across teams
Triage, investigate ... Job Overview
As the Customer Support Technical Specialist, you are the primary point of contact when ... You will collaborate with other Support, Engineering, Product, and Customer Success team members. ... You will guide the customer through our defined resolution and escalation processes as well as advocate
Customer experience manager F/M
- Audensiel
- Strasbourg
- March 23
Ensure compliance with contractual obligations.Motivate the teams around the service to render to our ... Service Team Leader in the consolidation of the team schedules.Implement and ensure the proper application ... the applicable penalties.Minimum Requirements:A bachelor’s degree in computer science, science, or customer ... monitoring of systems already deployed.Work closely with the Insurance Manager, Technical Coordinator, and Customer ... relationship with clients to achieve ongoing client satisfaction.Monitor actions to be implemented following customer
Customer Success Engineer, Data Center Learning
- Amazon Web Services (AWS)
- Courbevoie
- March 23
Reporting to the Manager of Customer Success for APMEA and EURI, the Customer Success Engineer’s (CSE ... always consider the voice of the customer. ... You understand customer sentiment about Data Center Learning products and services. ... day‑to‑day face of Data Center Learning in their clusters, and is also the front‑line voice of the customer ... Organize, understand, and share customer feedback with other teams to ensure Data Center Learning’s decisions
Customer Success, EMEA
- Mistral AI
- Paris
- March 23
Role Summary: Customer Success Manager (CSM), EMEA
As a Customer Success Manager (CSM) at Mistral AI, ... About You
5+ years of experience in customer‑facing roles, such as Customer Success, Account Management ... the scalability of our customer support model. ... , and are passionate about turning customer success into business impact. ... Create and execute customer success plans with clear KPIs, timelines, and measurable outcomes.
Senior Customer Solutions Manager, EMEA ISV CSMs
- Amazon
- Paris
- March 22
drive concrete actions to unblock them together with Sales, SAs, CSMs, Specialists, ProServe, BD, and service ... Senior Customer Solutions Manager, EMEA ISV CSMs
Job ID: 3184816 | AWS EMEA SARL (France Branch)
The ... EMEA ISV Customer Solutions Managers team drives modernization acceleration and cloud‑native transformation ... Partners with local SA leaders and CSMs as a force multiplier, joining the most strategic ISV customer ... Codify successful ISV Agentic/GenAI patterns into reusable playbooks (reference architectures, customer
Customer Success, EMEA
- The Rundown AI, Inc.
- Paris
- March 22
Role Summary: Customer Success Manager (CSM), EMEA
As a Customer Success Manager (CSM) at Mistral AI, ... About You
5+ years of experience in customer-facing roles, such as Customer Success, Account Management ... the scalability of our customer support model. ... , and are passionate about turning customer success into business impact. ... Create and execute customer success plans with clear KPIs, timelines, and measurable outcomes.
Senior Customer Success Manager
- MarqVision (YC S21)
- Lyon
- March 21
How You'll Make an Impact at MarqVision
This role is a part of a Customer Success Team. ... Senior Customer Success Managers at MarqVision are self‑motivated and proactive, they are relationship ... requests
Working closely with Engineering, product management, customer support, and sales teams
Establish ... of each MarqVision subscription
Develop and maintain strong relationships at all levels within the customer ... that they are successfully achieved
Partner with engineering teams in architecting and orchestrating customer
Director, Customer Marketing
- Ivalua
- Massy
- March 21
Customer Advocacy & Content Strategy
Build Champions: Spearhead customer advocacy initiatives aligned ... DIRECTOR, CUSTOMER MARKETING
This candidate can reside in the following office locations to fill this ... Soft Skills
Passion: A passion for elevating the customer experience at every touchpoint. ... In this role, you will drive the overall customer marketing strategy—from onboarding and retention to ... Working closely with Product Marketing, R&D, Sales, and Customer Success organizations, you will drive
Senior Customer Success Manager
- Kyriba
- Paris
- March 20
to ensure business outcomes are being met through consumption of their purchased solutions & success service ... and grow broad and deep relationships within each customer account, driving a successful customer lifecycle ... You are a Customer Success professional who consults with customers to uncover and help achieve their ... Previous Customer Success background preferred especially in managing a book of business with strategic ... opportunities at customer to grow Kyriba footprint through expansion of services
Establish, maintain
Senior Customer Loyalty Program Manager
- Dext
- Paris
- March 17
our Partner Program Director, you'll take ownership of creating a best-in-class Partner Program / Customer ... stakeholders across Sales, Marketing, and Product, you will:Design & implement a structured Partner/ Customer ... SaaS, within the accounting tech spaceProven track record of building and launching partner programs / customer
CUSTOMER RISK OFFICER
- Monnoyeur Group
- Créteil
- March 17
CUSTOMER RISK OFFICER page is loaded## CUSTOMER RISK OFFICERremote type: Hybridlocations: CRETEILtime ... requests- Validate and transmit customer data updates (financial, etc.)- Manage risk and analyze customer ... Manages customer risk and debt collection. Takes care to limit and anticipate risks. ... **Job Description**SIGNIFICANT ACTIVITIESRisk management- Manage customer account opening and closing ... Description Summary**JOB PURPOSE On the basis of the activities assigned by his/her hierarchy, the customer



























































