4326 customer service English-speaking jobs in France

  • Confidential
  • paris
  • July 10
Ability to translate customer insights into commercially valuable use cases. ... A major international player in online commerce is looking for its future Director Customer Engagement ... turning customer engagement into a genuine commercial growth engine, by owning the strategy, program ... This role sits at the heart of the company's growth strategy from its existing customer base: it is about ... Key responsibilities Own end-to-end the customer engagement program portfolio (campaigns, automated
  • TrendAI
  • paris
  • July 9
Position Overview As a Customer Success Technical Advisor (CSTA), you are the strategic technical linchpin ... Success Planning: Contribute technical milestones to the broader Customer Success Plan, ensuring a clear ... Cross-Functional Orchestration: Serve as the regional liaison between the customer and internal Product
  • Slope
  • paris
  • July 8
About the Role We’re looking for a Customer Success Manager to support advertisers in onboarding, launching ... thrive in this role if you: Have 5-10+ years of experience in digital advertising, account management, customer
  • Guidewire Software
  • paris
  • July 8
Customer Success Senior Manager The Customer Success Manager is accountable for continuity and successful ... Ensure visibility of program and customer health both internally and with customer teams Account management ... execution of all stages of the customer journey. ... and customer advocate to facilitate feedback and influence on Guidewire products and services Provide ... that our customers will see their Success Manager as a trusted advisor and true partner – encouraging customer
  • Ezus
  • paris
  • July 5
a Customer Success Lead, you will own the post-onboarding customer experience, from adoption to retention ... mission is to empower travel agencies to thrive in the digital era As we grow, we are looking for a Customer ... Success Lead to strengthen our operations, drive customer value, and build a high-performing CS team.As ... and performance-driven culture⚙️ 20% – Structuring and scaling CS operationsBuild and improve Customer ... health (usage, adoption, renewals, upsell opportunities)Lead complex situations and escalationsDrive customer
  • Sonatus
  • paris
  • July 5
Sonatus is seeking a highly motivated, experienced AI Engineer to join our Customer Engineering (CE) ... This position operates in a forward-deployed engineering model, working closely with customer engineering ... direction and drive technical decision‑making in customer‑facing engagements Experience leading technical ... PoCs, and production‑ready solutions, continuously improving performance based on real‑world data and customer ... integrating, and deploying AI/ML-based solutions in production environments Proven ability to influence customer
  • Dext
  • paris
  • July 5
As our Partner Program Director, you'll take ownership of creating a best-in-class Partner Program / Customer ... stakeholders across Sales, Marketing, and Product, you will:Design & implement a structured Partner/ Customer ... SaaS, within the accounting tech spaceProven track record of building and launching partner programs / customer
  • Malt
  • paris
  • July 5
Explore your future career As part of the Operations Division, you will join the Customer Onboarding ... Operations and Product teams to deploy automated solutions About You 🧑🚀 Experience: Background in Customer
  • Groupe PSA
  • poissy
  • June 25
connected services, eligible to their vehicle, be able to: subscribe (free or paid offers), activate the service ... Subscription and Customer Engagement Platform Operations Engineer Software & Electric and Electronics ... SCEP Platform : “Subscription and Customer Engagement Platform” is the platform dedicated for subscriptions ... corrective actions and verify their effectiveness Define or use proactive/workaround processes to limit customer
  • Scality
  • paris
  • June 25
experience, acting as the voice of the customer internally to advocate for product and service improvements ... Relationship Management: Build positive relationships with internal (e.g., sales) and external (e.g., service ... Customer Focus: Listen actively to understand and address customer needs before proposing solutions; ... Your impact will directly shape both customer success and business growth. ... Our internal motto is: “work hard, play hard, eat well and amaze the customer!”
  • Prosci
  • paris
  • June 25
, fostering strong relationships to deliver exceptional service and tailored solutions that drive customer ... Capture and share client feedback to help inform service improvements and best practices across the customer ... Demonstrated ability to support client relationships and contribute to successful service delivery in ... Additional Preferences Familiarity with software-as-a-service (SaaS) and perpetual licensing models ... Service and Solution Support Support the implementation ofProsci’ssolutions by guiding clients through
  • WeWard SAS
  • paris
  • June 25
The role requires 8+ years of experience in customer operations, customer experience, support leadership ... Make Customer Experience data‑native This role is deeply data‑driven. ... About the role We’re hiring our first Head of Customer Experience, a senior, hands‑on operator who will ... As a Head of Customer Experience, you will be in charge in three operational verticals, defined below ... Once you’ve proven the impact of Customer Experience as a strategic lever, on retention, fraud, NPS,
  • DataDome
  • paris
  • June 25
Senior Customer Success Manager EMEA Act as the primary business owner of the customer relationship ... Customer Success Manager, you’ll partner with the world’s largest enterprises to drive measurable impact ... Qualifications 5+ years in a Customer Success Management role Experience in cybersecurity and/or SaaS ... Driving measurable customer outcomes such as increased product adoption, demonstrable ROI, and strong ... environments is a plus Strong business acumen with the ability to connect customer goals to measurable
  • Kyriba Corp.
  • aubigny sur nère
  • June 25
value realization and ensure business outcomes through consumption of purchased solutions and success service ... businesses optimise liquidity performance across the enterprise.About the RoleWe are looking for a Customer ... needs across different markets.Develop and document advanced, cross‑functional account strategies in Customer ... practices and cultural preferences.Establish success metrics, annual goals and key objectives with the customer ... outcomes.Qualifications & Experience5+ years of experience in Customer Engagement/Success, Account Management
  • Prelude
  • paris
  • June 19
one of Python, JS/TS, or Go fluently enough to follow a stack trace, scan an SDK file, and point a customer ... support function as we scale: runbooks, on‑call rotation, escalation paths, SLAs, internal triage, customer-facing
  • XMSTART
  • chantilly
  • July 20
Service & Support• Sales & Marketing• IT & Technical Roles• Finance & Accounting• Human Resources• Other ... We seek professionals in various fields, including but not limited to:• Administrative & Operations• Customer
  • XMSTART
  • chantilly
  • July 5
Service & Support• Sales & Marketing• IT & Technical Roles• Finance & Accounting• Human Resources• Other ... We seek professionals in various fields, including but not limited to:• Administrative & Operations• Customer
  • Workday France
  • Paris
  • July 3
Logo, Telecom and Media industries into both to net new and Workday’s existing customer base.  ... s primary responsibility is to manage direct sales of the organisation’s products and services into Service
  • Ubisoft
  • Paris
  • June 17
LogoThe service that Ubisoft will provide all along the gamer journey will make the difference among a highly ... Acquiring new customer is one of the challenges, the other is to keep them in Ubisoft ecosystem. ... Qualifications A significant experience in CRM, digital marketing, or customer engagement, ideally within
  • Keolis
  • Courbevoie
  • June 27
LogoThe role combines service design, operational coordination, and data‑driven decision‑making to achieve ... reliable, efficient, and customer‑centric operations. ... client, representing the operations perspective Interface closely with other workstreams (HSQE, customer ... model Support the design & continuous improvement of operations and maintenance (aiming for optimum customer
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