4966 customer service English-speaking jobs in France
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Customer Care Lead
- PARTECH PARTNERS
- paris
- August 29
Insights & Satisfaction Lead and the Customer Ops & Self-Service Lead to drive upstream improvements ... & Self-Service Lead, who drives operational efficiency and deflection
The BPO & Quality Ops Lead, who ... Adapting to the AI-driven care model
As AI and self-service absorb simpler contacts, you actively ... We're looking for a Customer Care Lead to own the quality and performance of expert-level customer support ... The Customer Satisfaction & Ops team
Reporting directly to Gaëlle, Head of Customer Satisfaction & Operations
Customer Success Leader, Southern Europe & DACH
- Harvey
- paris
- August 29
turning customer insights into meaningful product enhancements and service optimizations.What You HaveLeadership ... and drive a culture of customer‑centricity.Product Feedback: Ensure we develop a feedback flywheel, ... As a member of the broader Customer Success Leadership team, you will craft and execute a strategic vision ... integral part in helping to drive strategy and execution in how we deliver an end-to-end excellent customer ... advocacy.Advance Customer Relationships: Deepen client engagements through strategic interactions, serving
Customer Excellence Director
- Jobtailor
- courbevoie
- August 29
Build and deploy a shared Customer Excellence vision across the brands within the Food & Beverage Division ... Place customer insight and experience at the heart of decision‑making alongside the Sales, Marketing ... journeys
Define standards, methodologies, and metrics for measuring customer experience, satisfaction ... , loyalty, and value
Develop a shared approach to customer data, CRM, and community insights
Structure ... Audience, Digital, IT, Operations, and Finance teams
Design simple, consistent, and differentiated customer
Customer Relations Area Manager, Professional
- Jobtailor
- marseille
- August 28
Exhibits strong leadership and organizational skills to enhance team collaboration and customer service ... service mindset
Demonstrated leadership and team spirit
Rigor, strong organizational skills and analytical ... ability
Core Competencies
Demonstrates expertise in managing B2B customer relationships and driving ... high‑potential portfolio of professional customers
Build trust‑based relationships and ensure a seamless customer ... ) customers
Strong drive for challenge and results‑oriented
Passion for serving others and a strong customer
Customer Success Manager
- Energy One Limited
- paris
- August 28
About the Role
The Customer Success Manager is responsible for driving customer satisfaction and long-term ... Additionally, the Customer Success Manager maintains accurate client documentation, develops a customer-facing ... Build and maintain strong, long-term customer relationships. ... Oversee customer onboarding to deliver a smooth and positive start. ... Expertise in upselling techniques and customer retention strategies.
Customer Success Manager Growth & GTM Paris See more →
- DotProd
- paris
- August 28
, relaying insights and feedback to internal teams to drive continuous product and service enhancements.Experienced ... Every Entropian is a builder.As a Customer Success Manager at Entropia, you make deal teams successful ... into passionate advocates for Entropia within their organizations.Customer Health Monitoring: Monitor customer ... satisfaction and capitalize on renewal and growth opportunities.Feedback Loop: Serve as the voice of the customer
Customer Project Manager F/M
- Exotrail SA
- massy
- August 27
Attached to the Customer project department, the Customer Project Manager is responsible for managing ... Inspired by the digital world, we are firmly customer-oriented and driven by an entrepreneurial spirit ... Job Description
We are looking for a Customer Project Manager at our Massy site, to support our rapid ... You will be at the interface between the customer and the Exotrail business and technical teams, as a ... primary contact, ensuring that contractual obligations and customer expectations are met throughout
Customer Success Manager Enterprise - CDD
- Gorgias
- paris
- August 26
About the Team
At Gorgias, we are revolutionizing customer service for ecommerce businesses. ... teams have clear context when escalating customer needs
Who You Are
5+ years in Customer Success, ... What You’ll Do
As an Enterprise Customer Success Manager in CDD, you will:
Customer Partnership & Account ... Our Customer Success team ensures clients realize measurable value from our platform by driving product ... Our teams use it every day to research, write, analyze, code, and craft better customer experiences.
Customer Success Manager
- RedHolt
- Paris
- August 25
- remote work
Act as the primary point of contact for product, platform and service-related queries. ... Lead customer onboarding, activation and implementation. ... Establish and lead weekly, monthly and quarterly customer reviews. ... Customer Success Manager – Enterprise SaaS / Media Technology Paris, France | Remote | Full-time We are ... Strong understanding of customer onboarding, adoption, retention and account growth.
VP Customer Operation
- WeWard SAS
- paris
- August 25
The role requires 8+ years of experience in customer operations, customer experience, support leadership ... Make Customer Experience data‑native
This role is deeply data‑driven. ... About the role
We’re hiring our first Head of Customer Experience, a senior, hands‑on operator who will ... As a Head of Customer Experience, you will be in charge in three operational verticals, defined below ... Once you’ve proven the impact of Customer Experience as a strategic lever, on retention, fraud, NPS,
Senior Customer Success Manager
- Kyriba Corp.
- aubigny sur nère
- August 25
value realization and ensure business outcomes through consumption of purchased solutions and success service ... businesses optimise liquidity performance across the enterprise.About the RoleWe are looking for a Customer ... needs across different markets.Develop and document advanced, cross‑functional account strategies in Customer ... practices and cultural preferences.Establish success metrics, annual goals and key objectives with the customer ... outcomes.Qualifications & Experience5+ years of experience in Customer Engagement/Success, Account Management
H/F - Customer Care Centre - Customer Support Engineer (ATA24 - ATA33-4x)
- Airbus Aircraft
- toulouse
- August 23
foster flexible working arrangements to stimulate innovative thinking.Your challengesAct as the in service ... issues resolution progressRepresent Airbus in face-to-face customers meetings to address and manage in-service ... Airbus Commercial Aircraft is looking for a Customer Support Engineer (f/m) to join our team based in ... Ground) situation and corresponding stand-by duty on regular basis in coordination with the Airbus Customer ... reliability dropsAct as the voice of Airbus towards all our customers around the worldAct as the voice of the customer
Customer Renewals Specialist EMEA (2026-030)
- Circle Cardiovascular Imaging
- paris
- August 23
service. ... Position Overview
The Customer Renewals Team Specialist (CRT) helps develop customer relationships that ... The Customer Renewals Team Specialist will report to the Senior Director, Customer Success
General Responsibilities ... promote customer growth, retention and loyalty. ... Structured: leads the customer through the process, is organized and responsive.
F Customer Enablement Manager (Paris, France) Figma via Greenhouse Paris, France Sales View role
- Nubeero Limited
- paris
- August 21
Success, Customer Success, Customer Enablement, Account Management or a relevant customer-facing role ... As a Customer Enablement Manager, you’ll work directly with some of our largest customers to help them ... Your ability to build strong relationships, connect the dots between product features and customer goals ... ’ll do at Figma:Manage the adoption journey for a portfolio of large, strategic customersUnderstand customer ... product knowledge and a customer‑first, consultative approach to solving challenges and driving adoptionA
Customer Renewals Specialist EMEA (2026-030)
- Jobless
- paris
- August 20
- remote work
service. ... Renewals Team Specialist (CRT) helps develop customer relationships that promote customer growth, retention ... Renewals Team Specialist will report to the Senior Director, Customer Success.General Responsibilities ... Using the experience gained from the field and the voice-of customer (VOC), the CST is actively assisting ... You will engage with new, existing and prospective customers promoting Circle products and driving customer
Customer Success Manager
- AvePoint
- paris
- August 20
satisfaction, customer service, adoption, and retention experience
Excellent written/verbal communication ... success plans for your customers, utilizing net promoter score (NPS) metrics and other customer data ... About the Position:
The Customer Success Manager will be responsible for generating a repeatable strategy ... plans for accounts by creating metrics to support product onboarding, product adoption, as well as customer ... managers to understand the short‑term and long‑term sales strategies to identify key areas to drive customer
Customer Success Manager (CSM) Expansion Mid-Market - France
- Riot
- paris
- August 19
As Customer Success Manager, you support our clients in getting the most value out of our products. ... Collect and share customer feedback and expansion signals, contributing directly to product evolution ... Prepare and lead customer interactions (onboarding calls, follow‑ups, business check‑ins), with a pragmatic ... drive expansion opportunities (upsell and cross‑sell) within your portfolio by deeply understanding customer ... with internal teams (Sales, Product, Marketing) to support expansion motions and improve the overall customer
Team Lead Customer Success (CDI – FR/EN)
- Ezus
- paris
- August 19
a Customer Success Lead, you will own the post‑onboarding customer experience, from adoption to retention ... mission is to empower travel agencies to thrive in the digital era As we grow, we are looking for a Customer ... Success Lead to strengthen our operations, drive customer value, and build a high‑performing CS team.As ... and performance‑driven culture⚙️ 20% – Structuring and scaling CS operationsBuild and improve Customer ... health (usage, adoption, renewals, upsell opportunities)Lead complex situations and escalationsDrive customer
Customer Success Manager (North America)
- Hexaglobe Group
- rennes
- August 19
Ensure smooth handover from Sales to Customer Success after contract signature; support customer onboarding ... Customer Success Manager – North America (based in Rennes, France)
About BBright
BBright develops high-performance ... Build and maintain strong customer relationships; understand clients’ business goals, challenges, and ... As we expand our footprint in the North-American region, we are looking to hire a Customer Success Manager ... Strong interpersonal and communication skills, customer-oriented, with demonstrated ability to build
Customer Success Manager (CSM) Expansion Mid-Market - Italy
- Riot
- paris
- August 19
As Customer Success Manager, you support our clients in getting the most value out of our products. ... Collect and share customer feedback and expansion signals, contributing directly to product evolution ... Prepare and lead customer interactions (onboarding calls, follow‑ups, business check‑ins), with a pragmatic ... drive expansion opportunities (upsell and cross‑sell) within your portfolio by deeply understanding customer ... with internal teams (Sales, Product, Marketing) to support expansion motions and improve the overall customer



























































