2021 customer service English-speaking jobs in France

of contact for AMS service providers for assigned application scope. ... Define and track service improvement plans (SIPs) and ensure measurable outcomes. ... Experience with service management tools (e.g., ServiceNow) and reporting/metrics. ... Identify and deliver cost optimization opportunities while maintaining service quality. ... , and Product Teams to reduce friction and improve time-to-resolution across the service chain.

of contact for AMS service providers for assigned application scope. ... Define and track service improvement plans (SIPs) and ensure measurable outcomes. ... Experience with service management tools (e.g., ServiceNow) and reporting/metrics. ... Identify and deliver cost optimization opportunities while maintaining service quality. ... Familiarity with governance frameworks, vendor scorecards, and service improvement planning

Work closely with the finance team to optimize service standards and pricing models based on service

Develop and implement service delivery plans. ... Analyze data to improve service efficiency. ... The Role: The Planner – Group Managed Services will be responsible for coordinating and optimizing service ... Team Structure: You will work closely with project managers, service delivery teams, and senior management

The role will support the Global Finance team in delivering best service to business & cross-functional

satisfaction, service quality, and repair efficiency across the network. ... - Strong customer focus and cost awareness. ... - Ensure service continuity by managing tickets or activities for absent colleagues when needed. ... This position directly contributes to reducing workshop return rates, repair times, and overall customer ... Specialist provides remote support to dealers in diagnosing and repairing complex technical issues on customer

Location: Hybrid / 20 to 30 % travelling Department: Global Customer Excellence Reports to: Global Customer ... Your mission About the Role We are looking for a Global Customer Innovation Manager to join our Global ... Customer Excellence team and play a key role in advancing our omnichannel engagement strategy across ... Innovation Leadership: Lead strategic innovation projects to strengthen customer experience — such as ... Customer Relationship Management (CRM): Drive alignment on CRM capabilities, features, and enhancements

Location: Hybrid / 20 to 30 % travelling Department: Global Customer Excellence Reports to: Global Customer ... Your mission About the Role We are looking for a Global Customer Innovation Manager to join our Global ... Customer Excellence team and play a key role in advancing our omnichannel engagement strategy across ... Innovation Leadership: Lead strategic innovation projects to strengthen customer experience — such as ... Customer Relationship Management (CRM): Drive alignment on CRM capabilities, features, and enhancements

, customer interactions, and safety constraints in order to identify inefficiencies and sources of waste ... Technician teams and back-office service teams, covering the full end-to-end service process. ... Are you a recent graduate eager to make a tangible impact on field operations and service performance ... six-month project rotations and focuses on supporting the deployment of Lean tools across our Field Service ... Understanding of service operations, maintenance processes, or field‑based working environments.

Previous customer‑facing experience in technical support, service, or application engineering roles. ... Create, document, and share technical knowledge to enable customer self‑service, leveraging Knowledge‑Centered ... Service (KCS) practices. ... Willingness and ability to travel up to % as required to support business and customer needs. ... Deliver customer education through technical training sessions, workshops, and hands‑on engagements.

Previous customer‑facing experience in technical support, service, or application engineering roles. ... Create, document, and share technical knowledge to enable customer self‑service, leveraging Knowledge‑Centered ... Service (KCS) practices. ... Willingness and ability to travel up to 10% as required to support business and customer needs. ... Deliver customer education through technical training sessions, workshops, and hands‑on engagements.

techniques, quality service standards, alternative delivery systems, and customer satisfaction evaluation ... Knowledge of principles and processes for providing customer and personal service including needs assessment ... service, teambuilding and conflict resolution skills Strong planning, coaching, organizing, staffing ... environment Very strong communication, problem solving, decision making, and interpersonal skills Superior customer

  • Use of Salesforce as a CRM tool for customer communication  • Use of D365 for quotation entry, Service ... Management of material exchanges (creation of TOs, management of SOs, communication with the shipping service ... Purpose This role executes the customer contract, works internally and externally to maximize customer ... credit notes and unpaid invoices (customer follow-up in collaboration with the finance department)  ... of the increase in repair requests and proposal of improvements to daily procedures  • Management of customer

customer Be the voice of the customer Operate as an integrated member of the Sales function to maximize ... Role Purpose Driving sales on a list of accounts and develop customer intimacy with existing and new ... collaborate and align with other internal departments Prepare commercial offer as needed Develop customer ... intended for meeting the sales objectives defined, including yearly sales budget targets Understand full customer ... manufacturer) Able to build trust and maintain relationship at all level  Excellent negociation skills, customer

simultaneously, varying in size and complexity Lead virtual, cross‑functional project teams across Service ... delivery practices What We’re Looking For Essential:Proven experience delivering complex projects in a service ... Ownership: You’ll be trusted to do what’s right for the customer, end‑to‑end We offer a supportive, ... coordinate cross‑functional GTT teams and trusted third‑party partners, while working closely with customer ... rewarding career.About the Role As a Project Manager, you will take end‑to‑end ownership of delivering customer

A technical solution engineer should support and service the customer by demonstrating the product function ... Generate ideas for product and service improvement and innovation based on market trends and customer ... service and interpersonal skills Excellent market and competitor analysis abilities Excellent analytical ... requirements, helping to refine products and services based on customer needs and experiences. ... , technical benefits and value to help customer meet their company and business goals and help company

Customer service-oriented with a positive attitude and willingness to learn. ... Maintain a high level of customer satisfaction by providing excellent service and clear communication ... Manage and respond to Jira Service Desk tickets and customer requests in a timely and efficient manner ... Familiarity with Jira Service Desk and Confluence is a plus. Chinese is a plus.

Motivated to provide excellent customer service. ... ) Providing warm, attentive customer service Supporting hygiene standards and stock control Helping ensure ... Experience problem solving customer issues. ... your goal of working a season, and making the most of that season, whilst delivering excellent guest service ... operations in chalets or hotels Whether you're cooking in a chalet setting or assisting with meal service

The Data Center Technician delivers technical customer service and operational support within a data ... demonstrate a proactive approach, attention to detail, and a commitment to delivering high-quality service ... Collaboration with internal teams and external partners is crucial for successful customer implementations ... standards of efficiency and quality.The technician provides 24/7 technical support, promptly addressing customer

Experience as a Field Service Representative or equivalent.  ... Job Description We are seeking an International Field Service Representative (IFSR) to work closely ... Visit customer sites to provide technical support and deliver training. ... Prepare and conduct product demonstrations for customer visits and equipment evaluations. ... and responsibilities: Provide pre-sales and post-sales technical support including system planning, customer