4878 customer service English-speaking jobs in France

  • Körber Pharma
  • Labège
  • April 2
OverviewWe are seeking a Customer Insight Specialist to act as the "voice of the customer" within ... metrics such as NPS (Net Promoter Score), CSAT (Customer Satisfaction), and Customer Effort Score (CES ... Voice of the Customer (VoC) Program ManagementHelp design, deploy, and manage ongoing customer surveys ... and feedback mechanisms at key touchpoints along the customer journey.Analyze real-time customer feedback ... In this role, you will move beyond simple data reporting to uncover the why behind customer behavior.
  • Körber
  • Labège
  • April 2
OverviewWe are seeking a Customer Insight Specialist to act as the "voice of the customer" within ... metrics such as NPS (Net Promoter Score), CSAT (Customer Satisfaction), and Customer Effort Score (CES ... Voice of the Customer (VoC) Program ManagementHelp design, deploy, and manage ongoing customer surveys ... and feedback mechanisms at key touchpoints along the customer journey.Analyze real-time customer feedback ... In this role, you will move beyond simple data reporting to uncover the why behind customer behavior.
  • Barrington James Limited
  • Paris
  • April 2
Customer‑Centric Approach: Passion for delivering exceptional customer experiences and ensuring customer ... Job Title: Customer Success Lead– Biotech Solutions As a Customer Success Lead, you’ll be the key driver ... of customer satisfaction and retention. ... Role Overview We are seeking a Customer Success Lead to oversee customer relationships and ensure the ... Customer Advocacy: Serve as the voice of the customer internally, ensuring their needs and feedback are
  • Prologis
  • Paris
  • April 2
Director, Customer Led Development (France or Germany) page is loaded## Director, Customer Led Development ... **Job Title:**Director, Customer Led Development (France or Germany)**Company:**Prologis**Director, Customer ... France)****Paris, France or Dusseldorf, Germany****A day in the life**Prologis is seeking a Director, Customer ... Regional Lead, helping to grow the landbank, drive deal velocity, manage execution risk and translate customer ... dollars in projects annually, working closely with regional development, construction, capital, legal and customer
  • Loft Orbital
  • Toulouse
  • April 1
Customer Delivery Engineers (CDEs) own the end-to-end deployment and execution of customer satellite ... We integrate, launch, and operate spacecraft, offering end-to-end missions as a service across Earth ... You will sit at the intersection of satellite operations, customer engineering, software development, ... About this role: Serve as the primary technical interface for customer missions, aligning on objectives ... Python to improve reliability, adoption, and operational scale Translate operational experience and customer
  • Senior plc
  • Toulouse
  • March 29
Minimum 4 years in the sales, customer service or contracts administration function in a manufacturing ... Maintains direct and constant customer contact. ... Leads and owns deliverables with customer specific projects. ... Customer focused, maintains high energy and sense of urgency. ... in creating customer inquiry responses from applicable Senior businesses.
  • Ridecell
  • Paris
  • March 29
fleet space, from early days running ridesharing, to powering the carsharing platforms for mobility service ... Good understanding of the fleet management, leasing, logistics, or mobility as a service industries. ... Ridecell’s Customer Success Manager is a true customer advocate - growing customer relationships from ... They are able to identify, rationalize and communicate customer needs and problems. ... Ridecell AI for Automotive Leasing and Mobility Customer Success Manager / Sr Manager €36K - €50K EUR
  • Baxter International Inc.
  • Pluvigner
  • March 28
service orientation.Analytical skills (e.g., understanding trends, interpreting data).Knowledge of or ... satisfaction and product quality.YOUR ESSENTIAL DUTIES AND RESPONSIBILITIESManage and analyze customer ... job—you will find purpose and pride.YOUR ROLEEnsure the processing, trend analysis and management of customer ... implementation of corrective and preventive actions, and contribute to the continuous improvement of customer ... meet global and local requirements for tracking and resolving defects, and maintain a high level of customer
  • Hard Yaka
  • Paris
  • March 27
The result—companies grow revenue, deliver faster resolutions, and scale service. ... Coordinate Customer Escalations with Structure and Calm: A small number of customer issues will require ... Customer Success, Support, or Implementation. ... Aircall is a unicorn AI-powered customer communications platform used by 22,000+ companies worldwide ... Proficient with CRMs, onboarding tools, customer success platforms, and webinar tools.
  • Johnson & Johnson Innovative Medicine
  • Issy-les-Moulineaux
  • March 26
Develop end‑to‑end architecture for strategic solutions that enable customer engagement journeys across ... Key Responsibilities Drive the evolution of Commercial EMEA Customer Engagement, including applications ... Milano, Italy Job Description Are you an enthusiastic Manager, Architecture to shape and evolve our Customer ... event‑driven interaction, policy/guardrail design) to enable AI‑assisted workflows responsibly within the customer
  • MarqVision (YC S21)
  • Lille
  • March 25
How You'll Make an Impact at MarqVision This role is a part of a Customer Success Team. ... Senior Customer Success Managers at MarqVision are self‑motivated and proactive, they are relationship ... requests Working closely with Engineering, product management, customer support, and sales teams Establish ... of each MarqVision subscription Develop and maintain strong relationships at all levels within the customer ... that they are successfully achieved Partner with engineering teams in architecting and orchestrating customer
  • Ridecell
  • Bordeaux
  • March 24
experience Excellent customer service skills – the ability to be empathetic, accurate, compassionate ... customer liaison/point of contact Advocate for customer and product needs across teams Triage, investigate ... Job Overview As the Customer Support Technical Specialist, you are the primary point of contact when ... You will collaborate with other Support, Engineering, Product, and Customer Success team members. ... You will guide the customer through our defined resolution and escalation processes as well as advocate
  • Aircall
  • Paris
  • March 23
Coordinate Customer Escalations with Structure and Calm A small number of customer issues will require ... Customer Success, Support, or Implementation. ... to drive revenue, resolve issues faster, and scale customer‑facing teams. ... Aircall is a unicorn, AI‑powered customer communications platform used by 22,000+ companies worldwide ... Proficient with CRMs, onboarding tools, customer success platforms, and webinar tools.
  • Audensiel
  • Strasbourg
  • March 23
Ensure compliance with contractual obligations.Motivate the teams around the service to render to our ... Service Team Leader in the consolidation of the team schedules.Implement and ensure the proper application ... the applicable penalties.Minimum Requirements:A bachelor’s degree in computer science, science, or customer ... monitoring of systems already deployed.Work closely with the Insurance Manager, Technical Coordinator, and Customer ... relationship with clients to achieve ongoing client satisfaction.Monitor actions to be implemented following customer
  • Ivalua
  • Massy
  • March 21
Customer Advocacy & Content Strategy Build Champions: Spearhead customer advocacy initiatives aligned ... DIRECTOR, CUSTOMER MARKETING This candidate can reside in the following office locations to fill this ... Soft Skills Passion: A passion for elevating the customer experience at every touchpoint. ... In this role, you will drive the overall customer marketing strategy—from onboarding and retention to ... Working closely with Product Marketing, R&D, Sales, and Customer Success organizations, you will drive
  • MarqVision (YC S21)
  • Lyon
  • March 21
How You'll Make an Impact at MarqVision This role is a part of a Customer Success Team. ... Senior Customer Success Managers at MarqVision are self‑motivated and proactive, they are relationship ... requests Working closely with Engineering, product management, customer support, and sales teams Establish ... of each MarqVision subscription Develop and maintain strong relationships at all levels within the customer ... that they are successfully achieved Partner with engineering teams in architecting and orchestrating customer
  • Kyriba
  • Paris
  • March 20
to ensure business outcomes are being met through consumption of their purchased solutions & success service ... and grow broad and deep relationships within each customer account, driving a successful customer lifecycle ... You are a Customer Success professional who consults with customers to uncover and help achieve their ... Previous Customer Success background preferred especially in managing a book of business with strategic ... opportunities at customer to grow Kyriba footprint through expansion of services Establish, maintain
  • Monnoyeur Group
  • Créteil
  • March 17
CUSTOMER RISK OFFICER page is loaded## CUSTOMER RISK OFFICERremote type: Hybridlocations: CRETEILtime ... requests- Validate and transmit customer data updates (financial, etc.)- Manage risk and analyze customer ... Manages customer risk and debt collection. Takes care to limit and anticipate risks. ... **Job Description**SIGNIFICANT ACTIVITIESRisk management- Manage customer account opening and closing ... Description Summary**JOB PURPOSE On the basis of the activities assigned by his/her hierarchy, the customer
  • Exail SAS
  • Gradignan
  • March 1
andexperience improvement On-site support to customerswithin global geographical zones: In-situ maintenance & service
  • Amazon Web Services (AWS)
  • Clichy
  • February 28
Description Elevate Customer Success with innovative Cloud Technology Key job responsibilities Develop ... business objectives Design and deliver technical workshops that accelerate technology adoption and customer ... health dashboards and address potential adoption barriers Gather and communicate critical customer insights ... enablement Create comprehensive best practices documentation and implementation guides Proactively monitor customer ... Expect to craft compelling narratives that demonstrate how AWS Amazon Connect can fundamentally reshape customer
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