4579 customer service English-speaking jobs in France

service. ... Position Overview The Customer Renewals Team Specialist (CRT) helps develop customer relationships that ... The Customer Renewals Team Specialist will report to the Senior Director, Customer Success General Responsibilities ... promote customer growth, retention and loyalty. ... Structured: leads the customer through the process, is organized and responsive.

Success, Customer Success, Customer Enablement, Account Management or a relevant customer-facing role ... As a Customer Enablement Manager, you’ll work directly with some of our largest customers to help them ... Your ability to build strong relationships, connect the dots between product features and customer goals ... ’ll do at Figma:Manage the adoption journey for a portfolio of large, strategic customersUnderstand customer ... product knowledge and a customer‑first, consultative approach to solving challenges and driving adoptionA

You will join the Customer Success team. ... What you will do As a Customer Success Manager - Enterprise accounts, you will: - Own the long-term success ... product, with a strong focus on value realization and growth potential. - Prepare and lead strategic customer ... Account Executives to structure, influence, and close expansion deals within your accounts. - Capture customer ... partner, combining deep product expertise with a strong business and revenue mindset. - Deeply understand customer

satisfaction, customer service, adoption, and retention experience Excellent written/verbal communication ... success plans for your customers, utilizing net promoter score (NPS) metrics and other customer data ... About the Position: The Customer Success Manager will be responsible for generating a repeatable strategy ... plans for accounts by creating metrics to support product onboarding, product adoption, as well as customer ... managers to understand the short‑term and long‑term sales strategies to identify key areas to drive customer

a Customer Success Lead, you will own the post‑onboarding customer experience, from adoption to retention ... mission is to empower travel agencies to thrive in the digital era As we grow, we are looking for a Customer ... Success Lead to strengthen our operations, drive customer value, and build a high‑performing CS team.As ... and performance‑driven culture⚙️ 20% – Structuring and scaling CS operationsBuild and improve Customer ... health (usage, adoption, renewals, upsell opportunities)Lead complex situations and escalationsDrive customer

Ensure smooth handover from Sales to Customer Success after contract signature; support customer onboarding ... Customer Success Manager – North America (based in Rennes, France) About BBright BBright develops high-performance ... Build and maintain strong customer relationships; understand clients’ business goals, challenges, and ... As we expand our footprint in the North-American region, we are looking to hire a Customer Success Manager ... Strong interpersonal and communication skills, customer-oriented, with demonstrated ability to build

At the same time, every customer benefits from structured, personalized support. ... skills You have at least 5 years of experience managing enterprise client portfolios in B2B SaaS, as a Customer

drive continuous product and service enhancements. ... Customer Health Monitoring: Monitor customer health through analytics and feedback, staying proactive ... As a Customer Success Manager at Entropia, you'll play a critical role in unlocking the full potential ... Feedback Loop: Serve as the voice of the customer, relaying insights and feedback to internal teams to

About the Team At Gorgias, we are revolutionizing customer service for ecommerce businesses. ... teams have clear context when escalating customer needs Who You Are 5+ years in Customer Success, ... What You’ll Do As an Enterprise Customer Success Manager, you will: Customer Partnership & Account Management ... Our Customer Success team ensures clients realize measurable value from our platform by driving product ... Our teams use it every day to research, write, analyze, code, and craft better customer experiences.

Success, Customer Success, Customer Enablement, Account Management, or a relevant customer‑facing role ... As a Customer Enablement Manager, you’ll work directly with some of our largest customers to help them ... Your ability to build strong relationships, connect the dots between product features and customer goals ... Strong product knowledge and a customer‑first, consultative approach to solving challenges and driving ... do at Figma: Manage the adoption journey for a portfolio of large, strategic customers Understand customer

capital equipment at customer sites.Represents the company to the customer and assumes accountability ... service activities associated with updating, troubleshooting, diagnosing and repairing of highly complex ... never a dull moment with us.Group/DivisionThe KLA Services team headquartered in Milpitas, CA is our service ... organization that consists of Service Sales and Marketing, Spares Supply Chain management, Field Operations ... identify and improve performance; expertise in optics, image processing and motion control with worldwide service

Professional experience: 2+ years of experience in customer service, with a strong understanding of customer ... support operations and service excellence. ... Continuously test and refine how AI handles customer requests. ... and help define what excellent Customer Care looks like at scale. ... Based in Bordeaux, you will lead the Customer Care team as Pony scales across Europe, playing a central

Role SummaryBecome the driving force behind our omnichannel strategy and the guardian of customer satisfaction ... the CX product roadmap in close collaboration with business units.Design & User Stories: Translate customer ... continuously iterate and improve the product.Technical SkillsCustomer Relations: Understanding of digital customer

About The Role Customer Engineers (CEs) are the technical drivers of customer success at Aircall. ... Why This Role Matters Customer Engineers sit at the center of Aircall’s customer experience. ... Customer Orientation Highly empathetic and outcome‑focused – measures success by customer value, not ... Experience & Background 4–8 years or more in a customer‑facing technical role (Customer Engineer, Technical ... to drive revenue, resolve issues faster, and scale customer‑facing teams.

to drive revenue, resolve issues faster, and scale customer-facing teams. ... Aircall is a unicorn, AI-powered customer communications platform used by 22,000+ companies worldwide ... We're redefining customer communications by bringing voice, SMS, WhatsApp, and AI together into one seamless ... How we work at Aircall: We're customer-obsessed, data-driven, and focused on delivering meaningful outcomes

train and guide staff to deliver excellent customer service throughout the customer journeyStaff ManagementAssist ... Make a real impact by ensuring seamless operations and delivering exceptional service every day. ... service representativesHelp schedule shifts and manage staff workload to ensure adequate coverage and ... service industryStrong leadership and organizational skills with a focus on team management and operational ... coordinationStrong organizational and multitasking abilitiesExcellent verbal and written communicationCustomer service

train and guide staff to deliver excellent customer service throughout the customer journeyStaff ManagementAssist ... Make a real impact by ensuring seamless operations and delivering exceptional service every day. ... service representativesHelp schedule shifts and manage staff workload to ensure adequate coverage and ... service industryStrong leadership and organizational skills with a focus on team management and operational ... coordinationStrong organizational and multitasking abilitiesExcellent verbal and written communicationCustomer service

service awareness. ... Comprehensive Training: Deliver product and clinical training to potential customers, sales specialists, field service ... Main Responsibilities: Develop and Execute Training Plans: Design and implement customer clinical training ... Resolve Clinical Challenges: Identify and address customer clinical issues promptly to enhance satisfaction ... Communication and Presentation Skills: Excellent communication, presentation, and persuasion skills with strong customer

Maintain high levels of customer satisfaction through effective service delivery. ... service delivery in a highly regulated and technically demanding environment. ... employees, eligible dependents, and household membersWe encourage our employees to participate in community service ... Travel to customer sites as needed to support teams and ensure operational performance. ... People LeadershipBuild and maintain a strong safety, quality, and customer-focused culture.

Partner with Customer Service on complaint handling and 5D/8D responses. ... occasional escalation support Comply with all regulatory and customer/site specific EH&S requirements ... Customer and Communications: Ensure professional handling of calls and emails; meet SLAs for TTFR (time ... Drive audit readiness and annual audit execution, elevate technician capability, and deliver a seamless customer ... Understanding of accreditation and ISO standards for calibration and servicing, including auditing Extensive Customer