4326 customer service English-speaking jobs in France
Director Customer Engagement
- Confidential
- paris
- July 10
Ability to translate customer insights into commercially valuable use cases. ... A major international player in online commerce is looking for its future Director Customer Engagement ... turning customer engagement into a genuine commercial growth engine, by owning the strategy, program ... This role sits at the heart of the company's growth strategy from its existing customer base: it is about ... Key responsibilities
Own end-to-end the customer engagement program portfolio (campaigns, automated
Customer Success Technical Advisor
- TrendAI
- paris
- July 9
Position Overview
As a Customer Success Technical Advisor (CSTA), you are the strategic technical linchpin ... Success Planning: Contribute technical milestones to the broader Customer Success Plan, ensuring a clear ... Cross-Functional Orchestration: Serve as the regional liaison between the customer and internal Product
Customer Success Manager - Ads Solutions
- Slope
- paris
- July 8
About the Role
We’re looking for a Customer Success Manager to support advertisers in onboarding, launching ... thrive in this role if you:
Have 5-10+ years of experience in digital advertising, account management, customer
Customer Success Senior Manager
- Guidewire Software
- paris
- July 8
Customer Success Senior Manager
The Customer Success Manager is accountable for continuity and successful ... Ensure visibility of program and customer health both internally and with customer teams
Account management ... execution of all stages of the customer journey. ... and customer advocate to facilitate feedback and influence on Guidewire products and services
Provide ... that our customers will see their Success Manager as a trusted advisor and true partner – encouraging customer
Customer Success Lead: Scale NRR & CS Operations
- Ezus
- paris
- July 5
a Customer Success Lead, you will own the post-onboarding customer experience, from adoption to retention ... mission is to empower travel agencies to thrive in the digital era As we grow, we are looking for a Customer ... Success Lead to strengthen our operations, drive customer value, and build a high-performing CS team.As ... and performance-driven culture⚙️ 20% – Structuring and scaling CS operationsBuild and improve Customer ... health (usage, adoption, renewals, upsell opportunities)Lead complex situations and escalationsDrive customer
Senior Staff Customer Engineer – Automotive AI
- Sonatus
- paris
- July 5
Sonatus is seeking a highly motivated, experienced AI Engineer to join our Customer Engineering (CE) ... This position operates in a forward-deployed engineering model, working closely with customer engineering ... direction and drive technical decision‑making in customer‑facing engagements
Experience leading technical ... PoCs, and production‑ready solutions, continuously improving performance based on real‑world data and customer ... integrating, and deploying AI/ML-based solutions in production environments
Proven ability to influence customer
Senior Customer Loyalty Program Manager
- Dext
- paris
- July 5
As our Partner Program Director, you'll take ownership of creating a best-in-class Partner Program / Customer ... stakeholders across Sales, Marketing, and Product, you will:Design & implement a structured Partner/ Customer ... SaaS, within the accounting tech spaceProven track record of building and launching partner programs / customer
Customer Success Specialist - FR
- Malt
- paris
- July 5
Explore your future career
As part of the Operations Division, you will join the Customer Onboarding ... Operations and Product teams to deploy automated solutions
About You 🧑🚀
Experience: Background in Customer
Subscription and Customer Engagement Platform Operations Engineer
- Groupe PSA
- poissy
- June 25
connected services, eligible to their vehicle, be able to: subscribe (free or paid offers), activate the service ... Subscription and Customer Engagement Platform Operations Engineer
Software & Electric and Electronics ... SCEP Platform : “Subscription and Customer Engagement Platform” is the platform dedicated for subscriptions ... corrective actions and verify their effectiveness
Define or use proactive/workaround processes to limit customer
Customer Success Manager
- Scality
- paris
- June 25
experience, acting as the voice of the customer internally to advocate for product and service improvements ... Relationship Management: Build positive relationships with internal (e.g., sales) and external (e.g., service ... Customer Focus: Listen actively to understand and address customer needs before proposing solutions; ... Your impact will directly shape both customer success and business growth. ... Our internal motto is: “work hard, play hard, eat well and amaze the customer!”
Customer Success Manager, Europe
- Prosci
- paris
- June 25
, fostering strong relationships to deliver exceptional service and tailored solutions that drive customer ... Capture and share client feedback to help inform service improvements and best practices across the customer ... Demonstrated ability to support client relationships and contribute to successful service delivery in ... Additional Preferences Familiarity with software-as-a-service (SaaS) and perpetual licensing models ... Service and Solution Support Support the implementation ofProsci’ssolutions by guiding clients through
VP Customer Operation
- WeWard SAS
- paris
- June 25
The role requires 8+ years of experience in customer operations, customer experience, support leadership ... Make Customer Experience data‑native
This role is deeply data‑driven. ... About the role
We’re hiring our first Head of Customer Experience, a senior, hands‑on operator who will ... As a Head of Customer Experience, you will be in charge in three operational verticals, defined below ... Once you’ve proven the impact of Customer Experience as a strategic lever, on retention, fraud, NPS,
Senior Customer Success Manager EMEA
- DataDome
- paris
- June 25
Senior Customer Success Manager EMEA
Act as the primary business owner of the customer relationship ... Customer Success Manager, you’ll partner with the world’s largest enterprises to drive measurable impact ... Qualifications
5+ years in a Customer Success Management role
Experience in cybersecurity and/or SaaS ... Driving measurable customer outcomes such as increased product adoption, demonstrable ROI, and strong ... environments is a plus
Strong business acumen with the ability to connect customer goals to measurable
Senior Customer Success Manager
- Kyriba Corp.
- aubigny sur nère
- June 25
value realization and ensure business outcomes through consumption of purchased solutions and success service ... businesses optimise liquidity performance across the enterprise.About the RoleWe are looking for a Customer ... needs across different markets.Develop and document advanced, cross‑functional account strategies in Customer ... practices and cultural preferences.Establish success metrics, annual goals and key objectives with the customer ... outcomes.Qualifications & Experience5+ years of experience in Customer Engagement/Success, Account Management
Senior Customer Support Engineer
- Prelude
- paris
- June 19
one of Python, JS/TS, or Go fluently enough to follow a stack trace, scan an SDK file, and point a customer ... support function as we scale: runbooks, on‑call rotation, escalation paths, SLAs, internal triage, customer-facing
Talent Pool
- XMSTART
- chantilly
- July 20
Service & Support• Sales & Marketing• IT & Technical Roles• Finance & Accounting• Human Resources• Other ... We seek professionals in various fields, including but not limited to:• Administrative & Operations• Customer
Talent Pool — Early Access to Future Roles
- XMSTART
- chantilly
- July 5
Service & Support• Sales & Marketing• IT & Technical Roles• Finance & Accounting• Human Resources• Other ... We seek professionals in various fields, including but not limited to:• Administrative & Operations• Customer
Senior Regional Sales Director - Services / Telco / Média
- Workday France
- Paris
- July 3
CRM Strategy Manager
- Ubisoft
- Paris
- June 17
Senior Bid Workstream Leader Operation - Mass Transit F/M
- Keolis
- Courbevoie
- June 27




























































