5024 customer service English-speaking jobs in France

As Customer Success Manager, you support our clients in getting the most value out of our products. ... Collect and share customer feedback and expansion signals, contributing directly to product evolution ... Prepare and lead customer interactions (onboarding calls, follow‑ups, business check‑ins), with a pragmatic ... drive expansion opportunities (upsell and cross‑sell) within your portfolio by deeply understanding customer ... with internal teams (Sales, Product, Marketing) to support expansion motions and improve the overall customer

As Customer Success Manager, you support our clients in getting the most value out of our products. ... Collect and share customer feedback and expansion signals, contributing directly to product evolution ... Prepare and lead customer interactions (onboarding calls, follow‑ups, business check‑ins), with a pragmatic ... drive expansion opportunities (upsell and cross‑sell) within your portfolio by deeply understanding customer ... with internal teams (Sales, Product, Marketing) to support expansion motions and improve the overall customer

At the same time, every customer benefits from structured, personalized support. ... skills You have at least 5 years of experience managing enterprise client portfolios in B2B SaaS, as a Customer

drive continuous product and service enhancements. ... Customer Health Monitoring: Monitor customer health through analytics and feedback, staying proactive ... As a Customer Success Manager at Entropia, you'll play a critical role in unlocking the full potential ... Feedback Loop: Serve as the voice of the customer, relaying insights and feedback to internal teams to

About the Team At Gorgias, we are revolutionizing customer service for ecommerce businesses. ... teams have clear context when escalating customer needs Who You Are 5+ years in Customer Success, ... What You’ll Do As an Enterprise Customer Success Manager, you will: Customer Partnership & Account Management ... Our Customer Success team ensures clients realize measurable value from our platform by driving product ... Our teams use it every day to research, write, analyze, code, and craft better customer experiences.

Success, Customer Success, Customer Enablement, Account Management, or a relevant customer‑facing role ... As a Customer Enablement Manager, you’ll work directly with some of our largest customers to help them ... Your ability to build strong relationships, connect the dots between product features and customer goals ... Strong product knowledge and a customer‑first, consultative approach to solving challenges and driving ... do at Figma: Manage the adoption journey for a portfolio of large, strategic customers Understand customer

experience managing a small portfolio of medium-to-high-touch partners or accounts in a Partner Success, Customer

Act as the voice of the customer internally, contributing to Customer Success strategy, playbooks, and ... WHAT YOU'LL BRING Proven experience in Customer Success within a SaaS environment (or related roles) ... Drive key performance metrics including NRR, churn, renewal rates, and customer health, ensuring consistent ... Eagerness to deliver an exceptional customer experience, proactively reduce churn, troubleshoot client ... cycles, and identifying upsell and expansion opportunities, with strong communication skills and a customer‑centric

Role SummaryBecome the driving force behind our omnichannel strategy and the guardian of customer satisfaction ... the CX product roadmap in close collaboration with business units.Design & User Stories: Translate customer ... continuously iterate and improve the product.Technical SkillsCustomer Relations: Understanding of digital customer

You will join the Customer Success team. ... Deeply understand customer organizations, map stakeholders and decision-makers, and proactively surface ... Prepare and lead strategic customer engagements (Kick-offs, Business Reviews, Success Plans), explicitly ... Capture customer feedback and expansion signals, share them internally, and translate them into concrete

It bridges customer expectations and internal capabilities to ensure technical excellence, innovation ... , and competition analysis (lead by PMS).Lead and manage Material registrations at customer (planning ... The role ensures technical alignment, drives customer satisfaction, and supports the deployment of compound ... application support.Proven experience in OEM technical interactions and customer project management ... The main missions of the role are:Lead Technical Deployment on Customer ProjectsEnsure consistent technical

to drive revenue, resolve issues faster, and scale customer-facing teams. ... Aircall is a unicorn, AI-powered customer communications platform used by 22,000+ companies worldwide ... We're redefining customer communications by bringing voice, SMS, WhatsApp, and AI together into one seamless ... How we work at Aircall: We're customer-obsessed, data-driven, and focused on delivering meaningful outcomes

service awareness. ... Comprehensive Training: Deliver product and clinical training to potential customers, sales specialists, field service ... Main Responsibilities: Develop and Execute Training Plans: Design and implement customer clinical training ... Resolve Clinical Challenges: Identify and address customer clinical issues promptly to enhance satisfaction ... Communication and Presentation Skills: Excellent communication, presentation, and persuasion skills with strong customer

train and guide staff to deliver excellent customer service throughout the customer journeyStaff ManagementAssist ... Make a real impact by ensuring seamless operations and delivering exceptional service every day. ... service representativesHelp schedule shifts and manage staff workload to ensure adequate coverage and ... service industryStrong leadership and organizational skills with a focus on team management and operational ... coordinationStrong organizational and multitasking abilitiesExcellent verbal and written communicationCustomer service

train and guide staff to deliver excellent customer service throughout the customer journeyStaff ManagementAssist ... Make a real impact by ensuring seamless operations and delivering exceptional service every day. ... service representativesHelp schedule shifts and manage staff workload to ensure adequate coverage and ... service industryStrong leadership and organizational skills with a focus on team management and operational ... coordinationStrong organizational and multitasking abilitiesExcellent verbal and written communicationCustomer service

Partner with Customer Service on complaint handling and 5D/8D responses. ... occasional escalation support Comply with all regulatory and customer/site specific EH&S requirements ... Customer and Communications: Ensure professional handling of calls and emails; meet SLAs for TTFR (time ... Drive audit readiness and annual audit execution, elevate technician capability, and deliver a seamless customer ... Understanding of accreditation and ISO standards for calibration and servicing, including auditing Extensive Customer

optimise system performance, with an eye toward pushing our capabilities forward, getting ahead of customer ... Group Datalayer team within the Digital Business Platforms department, and reporting to the Datalayer Service ... Manager:- You will ensure that the whole stack delivers the expected service with the right SLA.- Working

support requests in accordance with customer service levels, ensure customer service level agreements ... performance of on-site installation, as well as overseeing any necessary diagnoses, troubleshooting, service ... transforming the way the world connects, accelerating software network transformation for 250+ Communications Service ... Serves as company liaison with customer on administrative and technical matters for assigned projects ... Deploy products to customer systems (either onsite or remotely) Perform cross-product support including

What Will Make You Successful A passion for operations and customer service. ... Contribute to projects aimed at improving service quality, efficiency, and customer experience. ... You will act as the key interface between customers, internal teams, service providers, and external ... Build strong customer relationships and contribute to customer satisfaction and retention. ... Manage Customer Operations Act as the primary point of contact for assigned customer accounts.

agents that automate revenue processes, improve productivity, and enhance decision-making across the customer ... Support, Monitoring and Automation, transitioned towards a subscription-led commercial model, invested in Customer ... implementing, and optimizing RevOps technologies, including CRM, sales engagement, marketing automation, customer ... Company DescriptionEasyVista is a leading European IT Service Management (ITSM) and IT Operations platform ... , providing organisations with a unified cloud-based solution to manage IT service delivery, automate