4472 customer service English-speaking jobs in France

  • Confidential
  • paris
  • July 10
Ability to translate customer insights into commercially valuable use cases. ... A major international player in online commerce is looking for its future Director Customer Engagement ... turning customer engagement into a genuine commercial growth engine, by owning the strategy, program ... This role sits at the heart of the company's growth strategy from its existing customer base: it is about ... Key responsibilities Own end-to-end the customer engagement program portfolio (campaigns, automated
  • Algolia
  • paris
  • July 9
Preferred Qualifications Experience with an enterprise CRM or customer service application. ... Collaborate with Customer Solutions, Customer Support, Finance, Legal, Deal Desk, and Sales teams to ... Collect customer feedback and present ideas internally to improve the customer experience using technology ... Experience managing a high volume of customer accounts and transactions. ... Job Overview Customer Success Advocate (CSA) responsible for a dedicated portfolio of customers based
  • Heidi
  • paris
  • July 9
Customer advocacy: Build executive‑level relationships and become the voice of the customer internally ... Track and improve metrics along the customer journey like time‑to‑first‑value and early activation. ... What You’ll Do Own customer outcomes: Be the strategic partner for a portfolio of Heidi’s customers, ... The Role As a Customer Success Manager at Heidi Health, you’ll be the bridge between technology and care ... What We’re Looking For 2+ years in a customer success role at a SaaS company, with proven ability to
  • TrendAI
  • paris
  • July 9
Position Overview As a Customer Success Technical Advisor (CSTA), you are the strategic technical linchpin ... Success Planning: Contribute technical milestones to the broader Customer Success Plan, ensuring a clear ... Cross-Functional Orchestration: Serve as the regional liaison between the customer and internal Product
  • Pivot Edinburgh
  • paris
  • July 8
You have a proven track record of managing support operations and improving customer service processes ... This is not basic customer support. ... Working hand‑in‑hand with the Customer Success Lead and the Customer Operations managers, you’ll be fundamental ... Requirements You have at least 4 years of experience in customer success, customer support, or a related ... in ensuring customer satisfaction, our north star KPI at Pivot.
  • Sonatus
  • paris
  • July 5
direction and drive technical decision‑making in customer‑facing engagementsExperience leading technical ... change across the industry.Sonatus is seeking a highly motivated, experienced AI Engineer to join our Customer ... systems and data.This position operates in a forward‑deployed engineering model, working closely with customer ... PoCs, and production‑ready solutions, continuously improving performance based on real‑world data and customer ... integrating, and deploying AI/ML‑based solutions in production environmentsProven ability to influence customer
  • BBright SAS
  • rennes
  • July 5
Customer Success Manager – North America (based in Rennes, France)About BBrightBBright develops high-performance ... As we expand our footprint in the North-American region, we are looking to hire a Customer Success Manager ... base.Strong interpersonal and communication skills, customer-oriented, with demonstrated ability to ... Success after contract signature; support customer onboarding, training and integration phases.Proactively ... customers in North America, from onboarding to long-term support and success.Build and maintain strong customer
  • Groupe PSA
  • poissy
  • June 25
connected services, eligible to their vehicle, be able to: subscribe (free or paid offers), activate the service ... Subscription and Customer Engagement Platform Operations Engineer Software & Electric and Electronics ... SCEP Platform : “Subscription and Customer Engagement Platform” is the platform dedicated for subscriptions ... corrective actions and verify their effectiveness Define or use proactive/workaround processes to limit customer
  • EngineersOfAI
  • paris
  • June 25
You’ll work across a variety of customer architectures and use cases, helping teams design performant ... and serving incredible customers like Under Armour, PetSmart, Stripe, Gymshark, and Walgreens.As a Customer ... strong documentation habits, and ongoing knowledge sharing.If you’re excited by the idea of shaping customer ... status reports to customers on a regularly scheduled meetingProactively identify and work with the customer ... and industry practices around search implementation and optimisationWork closely with your account’s Customer
  • Wrike
  • rennes
  • June 25
Customer Success teams Fast‑paced environment with multiple concurrent customer engagements and priorities ... between our security organization and our global customer base. ... Security Customer Success Engineer (SCSE) France - Remote Wrike is the most powerful work management ... This role requires strong collaboration, responsiveness, and a customer‑first mindset. ... About the Role Wrike is looking for a Security Customer Success Engineer (SCSE) to serve as the key link
  • Ipsen Group
  • paris
  • June 25
## Global Customer Experience Data & Automation LeadApplylocations: Paris: London (UK)time type: ... Full timeposted on: Posted Todayjob requisition id: R-21697**Title:**Global Customer Experience Data ... This role is the structural backbone of Customer Experience data strategy — responsible for taxonomy, ... **Data Foundations & Optimization**Own the framework for harmonized customer experience measurement across ... frameworks, and automation foundations that enable Ipsen to deliver scalable, compliant, and measurable customer
  • Achievers Network
  • pratviel
  • July 25
The ability to provide excellent customer service as well as upsell new products to previously sold customers ... Uncover new customer opportunities as well as upsell previously sold customers Effectively communicate ... Essential Functions Strategize customer lists to create a plan of attack for new and existing customers ... competitive environment desired Special Knowledge, Skills And Abilities Consultative Selling Sales Process Customer
  • zChocolat
  • Forcalquier
  • June 25
LogoExpérience antérieure dans la vente de produits de luxe Excellentes compétences en communication et en service
  • Amazon Web Services (AWS)
  • lille
  • July 26
Our team empowers every customer to grow by providing tailored service, unmatched technology, and committed ... Additionally, as the voice of the customer, you will work closely with the service teams, and submit ... Our team empowers every customer to grow by providing tailored service, unmatched technology, and committed ... Act as a technical liaison between customers and AWS service teams, channeling customer-driven feedback ... This customer-first approach is how we built the world's most adopted cloud.
  • Amazon Web Services (AWS)
  • bordeaux
  • July 25
Our team empowers every customer to grow by providing tailored service, unmatched technology, and committed ... Additionally, as the voice of the customer, you will work closely with the service teams, and submit ... Our team empowers every customer to grow by providing tailored service, unmatched technology, and committed ... Act as a technical liaison between customers and AWS service teams, channeling customer-driven feedback ... This customer-first approach is how we built the world's most adopted cloud.
  • Amazon Web Services (AWS)
  • toulouse
  • July 25
Our team empowers every customer to grow by providing tailored service, unmatched technology, and committed ... Additionally, as the voice of the customer, you will work closely with the service teams, and submit ... Our team empowers every customer to grow by providing tailored service, unmatched technology, and committed ... Act as a technical liaison between customers and AWS service teams, channeling customer-driven feedback ... This customer-first approach is how we built the world's most adopted cloud.
  • ECG
  • messanges
  • July 20
in line with HOMAIR’s quality commitment.ResponsibilitiesCustomer Service & Guest RelationsGreet guests ... responsible for supporting internal and external communication on site, maintaining a high standard of service ... OverviewAs a Reception Agent, you play a key role in the customer journey, ensuring a warm welcome, smooth ... check-outs, including performing incoming and outgoing EDLs (inventory checks)Ensure accurate entry of customer ... maintenance, housekeeping, etc.)Administrative & Operational TasksMaintain accurate and timely records of customer
  • Allianz Partners
  • saint ouen sur seine
  • July 5
Use customer feedback through VoC to drive improvements in service delivery processes. ... What You Do Responsible for day-to-day operations to ensure all service delivery activities meet customer ... What We Offer At Allianz Partners, AI is revolutionizing customer service and claims management through ... Customer‑centric mindset. ... meeting customer expectations.
  • Groupe Gérard Joulie
  • paris
  • July 5
their satisfaction throughout the service. ... the Restaurant Director, you are passionate about the hospitality industry and dedicated to ensuring customer ... satisfaction and smooth service operations.With strong commercial sense, you welcome guests and ensure
  • Amazon Web Services (AWS)
  • courbevoie
  • June 25
service agents. ... Rather than owning a single service, you will own the cross-cutting GenAI transformation narrative — ... , and adoption blockers into actionable feedback that shapes Amazon Bedrock and GenAI service roadmaps ... You’ll collaborate daily with account teams, solution architects, partner managers, and AWS service teams ... Description Are you a customer-obsessed builder with a passion for helping enterprises unlock transformative
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