4394 customer service English-speaking jobs in France

  • WeWard SAS
  • paris
  • July 28
The role requires 8+ years of experience in customer operations, customer experience, support leadership ... Make Customer Experience data‑native This role is deeply data‑driven. ... About the role We’re hiring our first Head of Customer Experience, a senior, hands‑on operator who will ... As a Head of Customer Experience, you will be in charge in three operational verticals, defined below ... Once you’ve proven the impact of Customer Experience as a strategic lever, on retention, fraud, NPS,
  • pony
  • bordeaux
  • July 28
service, with a strong understanding of customer support operations and service excellence. ... Continuously test and refine how AI handles customer requests. ... and help define what excellent Customer Care looks like at scale. ... Based in Bordeaux, you will lead the Customer Care team as Pony scales across Europe, playing a central ... The Customer Care team of 4 handles over 20,000 tickets per month, supporting users around the clock.
  • Kyriba Corp.
  • aubigny sur nère
  • July 28
value realization and ensure business outcomes through consumption of purchased solutions and success service ... businesses optimise liquidity performance across the enterprise.About the RoleWe are looking for a Customer ... needs across different markets.Develop and document advanced, cross‑functional account strategies in Customer ... practices and cultural preferences.Establish success metrics, annual goals and key objectives with the customer ... outcomes.Qualifications & Experience5+ years of experience in Customer Engagement/Success, Account Management
  • Ikatan
  • clichy
  • July 20
Role SummaryBecome the driving force behind our omnichannel strategy and the guardian of customer satisfaction ... the CX product roadmap in close collaboration with business units.Design & User Stories: Translate customer ... continuously iterate and improve the product.Technical SkillsCustomer Relations: Understanding of digital customer
  • Europcar
  • paris
  • July 20
Approach: Passionate about customer experience and committed to service excellence* Exceptional Communication ... model and advocate for customer satisfaction* Continuously assess and enhance customer-centric practices ... , ensuring that customer needs and feedback are integrated into all aspects of the business* Monitor ... **About the Role:*** Promote a customer-centric culture throughout the organisation by serving as a role ... whole Group* Represent the Group and assist local counterparts (NPS/Customer Satisfaction champions)
  • Hexaglobe Group
  • rennes
  • July 20
Ensure smooth handover from Sales to Customer Success after contract signature; support customer onboarding ... Customer Success Manager – North America (based in Rennes, France) About BBright BBright develops high-performance ... Build and maintain strong customer relationships; understand clients’ business goals, challenges, and ... As we expand our footprint in the North-American region, we are looking to hire a Customer Success Manager ... Strong interpersonal and communication skills, customer-oriented, with demonstrated ability to build
  • DotProd
  • paris
  • July 18
drive continuous product and service enhancements. ... Customer Health Monitoring: Monitor customer health through analytics and feedback, staying proactive ... As a Customer Success Manager at Entropia, you'll play a critical role in unlocking the full potential ... Feedback Loop: Serve as the voice of the customer, relaying insights and feedback to internal teams to
  • Heidi Health Ltd
  • paris
  • July 15
Customer advocacy: Build executive-level relationships and become the voice of the customer internally ... Track and improve metrics along customer journey like time-to-first-value and early activation. ... What you’ll do: Own customer outcomes: Be the strategic partner for a portfolio of Heidi’s customers ... The Role As a Customer Success Manager at Heidi Health, you’ll be the bridge between technology and care ... What We’re Looking For 2+ years in a customer success role at a SaaS company, with proven ability to
  • Figma
  • paris
  • July 15
Success, Customer Success, Customer Enablement, Account Management, or a relevant customer‑facing role ... As a Customer Enablement Manager, you’ll work directly with some of our largest customers to help them ... Your ability to build strong relationships, connect the dots between product features and customer goals ... Strong product knowledge and a customer‑first, consultative approach to solving challenges and driving ... do at Figma: Manage the adoption journey for a portfolio of large, strategic customers Understand customer
  • Wrike
  • paris
  • July 15
Customer Success teams Fast-paced environment with multiple concurrent customer engagements and priorities ... between our security organization and our global customer base. ... This role requires strong collaboration, responsiveness, and a customer-first mindset. ... About the Role Wrike is looking for a Security Customer Success Engineer (SCSE) to serve as the key link ... In this role, you will act as the primary technical security advisor for the Sales and Customer Success
  • Workday
  • paris
  • July 13
Our Customer Base sales team uses their extensive experience and consultative selling skills to initiate ... Understanding of the strategic competitive landscape of the industry by staying up to date with trends and customer
  • European SaaS Benchmark
  • paris
  • July 13
Explore your future career You will join Malt as a Customer Onboarding & Success manager for the Public ... About you Strong background in managing complex client relationships, customer experience, and conflict ... Reporting to the VP Customer Onboarding and Success, you will act as a key business partner for our Account
  • TrendAI
  • paris
  • July 9
Position Overview As a Customer Success Technical Advisor (CSTA), you are the strategic technical linchpin ... Success Planning: Contribute technical milestones to the broader Customer Success Plan, ensuring a clear ... Cross-Functional Orchestration: Serve as the regional liaison between the customer and internal Product
  • Natixis NY Branch
  • paris
  • June 25
Job Description You join the Sales Department team as a Customer Relations Officer.
  • Wrike
  • rennes
  • June 25
Customer Success teams Fast‑paced environment with multiple concurrent customer engagements and priorities ... between our security organization and our global customer base. ... Security Customer Success Engineer (SCSE) France - Remote Wrike is the most powerful work management ... This role requires strong collaboration, responsiveness, and a customer‑first mindset. ... About the Role Wrike is looking for a Security Customer Success Engineer (SCSE) to serve as the key link
  • DuPont Group
  • paris
  • August 7
Why Join Us | DuPont CareersWe are seeking a **Technical Service & Development Engineer** to join our ... EMEA Technical Service & Development team and play a pivotal role in supporting customers, driving innovation ... Engineering, Environmental Science, or a related technical discipline.* 5 years of experience in Technical Service ... satisfaction.* Identify and develop new application opportunities, documenting customer insights and ... success stories.* Monitor market trends, competitive activities, and customer needs, providing insights
  • Dweet.
  • paris
  • July 28
service, a love for fashion, and the ability to thrive in a fast-paced environment.ResponsibilitiesGreet ... involves both back-of-house/replenishment tasks and front-of-house selling, requiring dedication to customer
  • zChocolat
  • Forcalquier
  • July 8
LogoExpérience antérieure dans la vente de produits de luxe Excellentes compétences en communication et en service
  • Achievers Network
  • pratviel
  • August 5
The ability to provide excellent customer service as well as upsell new products to previously sold customers ... Uncover new customer opportunities as well upsell previously sold customers Effectively communicate ... Essential Functions Strategize customer lists to create a plan of attack for new and existing customers ... competitive environment desired Special Knowledge, Skills And Abilities Consultative Selling Sales Process Customer
  • Groupe Gérard Joulie
  • paris
  • July 28
their satisfaction throughout the service. ... the Restaurant Director, you are passionate about the hospitality industry and dedicated to ensuring customer ... satisfaction and smooth service operations.With strong commercial sense, you welcome guests and ensure
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