4493 customer service English-speaking jobs in France

About the Role The Customer Success Manager is responsible for driving customer satisfaction and long-term ... Additionally, the Customer Success Manager maintains accurate client documentation, develops a customer-facing ... Build and maintain strong, long-term customer relationships. ... Oversee customer onboarding to deliver a smooth and positive start. ... Expertise in upselling techniques and customer retention strategies.

direction and drive technical decision‑making in customer‑facing engagementsExperience leading technical ... change across the industry.Sonatus is seeking a highly motivated, experienced AI Engineer to join our Customer ... systems and data.This position operates in a forward‑deployed engineering model, working closely with customer ... PoCs, and production‑ready solutions, continuously improving performance based on real‑world data and customer ... integrating, and deploying AI/ML‑based solutions in production environmentsProven ability to influence customer

Explore your future career As part of the Operations Division, you will join the Customer Onboarding ... Operations and Product teams to deploy automated solutions About You 🧑🚀 Experience: Background in Customer

As our Partner Program Director, you'll take ownership of creating a best-in-class Partner Program / Customer ... stakeholders across Sales, Marketing, and Product, you will:Design & implement a structured Partner/ Customer ... SaaS, within the accounting tech spaceProven track record of building and launching partner programs / customer

a Customer Success Lead, you will own the post-onboarding customer experience, from adoption to retention ... mission is to empower travel agencies to thrive in the digital era As we grow, we are looking for a Customer ... Success Lead to strengthen our operations, drive customer value, and build a high-performing CS team.As ... and performance-driven culture⚙️ 20% – Structuring and scaling CS operationsBuild and improve Customer ... health (usage, adoption, renewals, upsell opportunities)Lead complex situations and escalationsDrive customer

The role requires 8+ years of experience in customer operations, customer experience, support leadership ... Make Customer Experience data‑native This role is deeply data‑driven. ... About the role We’re hiring our first Head of Customer Experience, a senior, hands‑on operator who will ... As a Head of Customer Experience, you will be in charge in three operational verticals, defined below ... Once you’ve proven the impact of Customer Experience as a strategic lever, on retention, fraud, NPS,

value realization and ensure business outcomes through consumption of purchased solutions and success service ... businesses optimise liquidity performance across the enterprise.About the RoleWe are looking for a Customer ... needs across different markets.Develop and document advanced, cross‑functional account strategies in Customer ... practices and cultural preferences.Establish success metrics, annual goals and key objectives with the customer ... outcomes.Qualifications & Experience5+ years of experience in Customer Engagement/Success, Account Management

You will join the Customer Success team. ... Deeply understand customer organizations, map stakeholders and decision-makers, and proactively surface ... Prepare and lead strategic customer engagements (Kick-offs, Business Reviews, Success Plans), explicitly ... Capture customer feedback and expansion signals, share them internally, and translate them into concrete

About The Role Customer Engineers (CEs) are the technical drivers of customer success at Aircall. ... Why This Role Matters Customer Engineers sit at the center of Aircall’s customer experience. ... Customer Orientation Highly empathetic and outcome‑focused – measures success by customer value, not ... Experience & Background 4–8 years or more in a customer‑facing technical role (Customer Engineer, Technical ... to drive revenue, resolve issues faster, and scale customer‑facing teams.

Professional experience: 2+ years of experience in customer service, with a strong understanding of customer ... support operations and service excellence. ... Continuously test and refine how AI handles customer requests. ... and help define what excellent Customer Care looks like at scale. ... Based in Bordeaux, you will lead the Customer Care team as Pony scales across Europe, playing a central

satisfaction, customer service, adoption, and retention experience Excellent written/verbal communication ... success plans for your customers, utilizing net promoter score (NPS) metrics and other customer data ... About the Position: The Customer Success Manager will be responsible for generating a repeatable strategy ... plans for accounts by creating metrics to support product onboarding, product adoption, as well as customer ... managers to understand the short‑term and long‑term sales strategies to identify key areas to drive customer

As Customer Success Manager, you support our clients in getting the most value out of our products. ... Collect and share customer feedback and expansion signals, contributing directly to product evolution ... Prepare and lead customer interactions (onboarding calls, follow‑ups, business check‑ins), with a pragmatic ... drive expansion opportunities (upsell and cross‑sell) within your portfolio by deeply understanding customer ... with internal teams (Sales, Product, Marketing) to support expansion motions and improve the overall customer

As Customer Success Manager, you support our clients in getting the most value out of our products. ... Collect and share customer feedback and expansion signals, contributing directly to product evolution ... Prepare and lead customer interactions (onboarding calls, follow‑ups, business check‑ins), with a pragmatic ... drive expansion opportunities (upsell and cross‑sell) within your portfolio by deeply understanding customer ... with internal teams (Sales, Product, Marketing) to support expansion motions and improve the overall customer

Your mission is simple: drive customer satisfaction, retention, and growth. ... About the Role As a Customer Success Manager, you will be the main point of contact for our clients, ... What You’ll Do Customer Relationship & Success Act as the primary point of contact for your clients ... existing ARR through account expansion Anticipate churn risks and proactively address them Monitor customer ... client feedback and contribute to improving the product roadmap Collaborate internally to improve the customer

a Customer Success Lead, you will own the post‑onboarding customer experience, from adoption to retention ... mission is to empower travel agencies to thrive in the digital era As we grow, we are looking for a Customer ... Success Lead to strengthen our operations, drive customer value, and build a high‑performing CS team.As ... and performance‑driven culture⚙️ 20% – Structuring and scaling CS operationsBuild and improve Customer ... health (usage, adoption, renewals, upsell opportunities)Lead complex situations and escalationsDrive customer

service, receiving, warehousing, and shipping activities. ... Deploy site objectives across teams and foster a collective performance- and customer-focused mindset ... site with approximately 450 employees Annual revenue : approximately 110 M€ Strategic international customer ... the smooth execution of Supply Chain processes including procurement, production planning/scheduling, customer

We are dedicated to delivering quality work and exceptional customer service in all aspects of our business ... Market Expertise: Deep knowledge of the French and broader European automotive market, EV dynamics, customer ... initiatives, collaborating closely with European HQ and Global R&D/Product teams to adapt vehicles to local customer

We are known for our speed, accuracy and exceptional service. ... In these key roles, you’ll come in to help us exceed productivity goals and deliver against our customer ... goal is simple: to offer the world’s greatest selection of products and services with the world’s best customer

We are known for our speed, accuracy and exceptional service. ... In these key roles, you’ll come in to help us exceed productivity goals and deliver against our customer ... goal is simple: to offer the world’s greatest selection of products and services with the world’s best customer

Field Service Representative responsible for equipment inventory, disassembly, inspection, refurbishment, and reassembly. Performs dimensional and geometrical inspections, identifies repair needs, and completes inspection reports. Conducts adjustment operations, supervises activities, and ensures compliance with project schedules. Requires strong technical knowledge of industrial maintenance, fitting/assembly skills, and proficiency in using measuring instruments.