4361 customer service English-speaking jobs in France

As Customer Success Manager, you support our clients in getting the most value out of our products. ... Collect and share customer feedback and expansion signals, contributing directly to product evolution ... Prepare and lead customer interactions (onboarding calls, follow‑ups, business check‑ins), with a pragmatic ... drive expansion opportunities (upsell and cross‑sell) within your portfolio by deeply understanding customer ... with internal teams (Sales, Product, Marketing) to support expansion motions and improve the overall customer

At the same time, every customer benefits from structured, personalized support. ... skills You have at least 5 years of experience managing enterprise client portfolios in B2B SaaS, as a Customer

Success, Customer Success, Customer Enablement, Account Management, or a relevant customer‑facing role ... As a Customer Enablement Manager, you’ll work directly with some of our largest customers to help them ... Your ability to build strong relationships, connect the dots between product features and customer goals ... Strong product knowledge and a customer‑first, consultative approach to solving challenges and driving ... do at Figma: Manage the adoption journey for a portfolio of large, strategic customers Understand customer

experience managing a small portfolio of medium-to-high-touch partners or accounts in a Partner Success, Customer

connected services, eligible to their vehicle, be able to: subscribe (free or paid offers), activate the service ... Subscription and Customer Engagement Platform Operations Engineer Software & Electric and Electronics ... SCEP Platform : “Subscription and Customer Engagement Platform” is the platform dedicated for subscriptions ... corrective actions and verify their effectiveness Define or use proactive/workaround processes to limit customer

Role SummaryBecome the driving force behind our omnichannel strategy and the guardian of customer satisfaction ... the CX product roadmap in close collaboration with business units.Design & User Stories: Translate customer ... continuously iterate and improve the product.Technical SkillsCustomer Relations: Understanding of digital customer

You will join the Customer Success team. ... Deeply understand customer organizations, map stakeholders and decision-makers, and proactively surface ... Prepare and lead strategic customer engagements (Kick-offs, Business Reviews, Success Plans), explicitly ... Capture customer feedback and expansion signals, share them internally, and translate them into concrete

This role involves a dual focus on SAP Platform Service Delivery and Service Transition Management, supporting ... to ensure seamless operational continuity Drive collaboration with external managed service providers ... Delivery Managers and the rationale for staffing levels Design and lead the service transition strategy ... managed services Lead the definition of a new team organization, including roles for Tech Leads and Service ... within Kanban, continuous backlog, or recurring-task environments Extensive experience in SAP Platform Service

train and guide staff to deliver excellent customer service throughout the customer journeyStaff ManagementAssist ... Make a real impact by ensuring seamless operations and delivering exceptional service every day. ... service representativesHelp schedule shifts and manage staff workload to ensure adequate coverage and ... service industryStrong leadership and organizational skills with a focus on team management and operational ... coordinationStrong organizational and multitasking abilitiesExcellent verbal and written communicationCustomer service

train and guide staff to deliver excellent customer service throughout the customer journeyStaff ManagementAssist ... Make a real impact by ensuring seamless operations and delivering exceptional service every day. ... service representativesHelp schedule shifts and manage staff workload to ensure adequate coverage and ... service industryStrong leadership and organizational skills with a focus on team management and operational ... coordinationStrong organizational and multitasking abilitiesExcellent verbal and written communicationCustomer service

Engineer will be responsible for driving customer satisfaction through service excellence. ... Provide system maintenance and troubleshooting training to customer biomedical engineering departments ... Prior experience in medical electronics service or related field service is required (medical devices ... Document field service interventions per QA system requirements. ... We’re recruiting for a Junior Field Service Engineer in France to be responsible for the installation

Today, Sprinklr has a unified, AI-native platform for four product suites: Sprinklr Service, Sprinklr ... That means that everything — and everyone — can work together to service, respond, sell, and market to ... and gender identity), age, physical or mental disability, citizenship, past, current, or prospective service ... Influence Sprinklr's product and platform roadmap through deep customer insight. ... Create a culture of customer obsession, with trust, teamwork, and accountability.

support requests in accordance with customer service levels, ensure customer service level agreements ... performance of on-site installation, as well as overseeing any necessary diagnoses, troubleshooting, service ... transforming the way the world connects, accelerating software network transformation for 250+ Communications Service ... Serves as company liaison with customer on administrative and technical matters for assigned projects ... Deploy products to customer systems (either onsite or remotely) Perform cross-product support including

What Will Make You Successful A passion for operations and customer service. ... Contribute to projects aimed at improving service quality, efficiency, and customer experience. ... You will act as the key interface between customers, internal teams, service providers, and external ... Build strong customer relationships and contribute to customer satisfaction and retention. ... Manage Customer Operations Act as the primary point of contact for assigned customer accounts.

customer needs, and accelerate sustainable growth through data, digital, content, and customer experience ... Our mission is to place the customer at the centre of every decision, connect business strategy with ... Together, we are helping shape the future of the electrical industry by creating stronger customer relationships ... simplify complex analyses and effectively collaborate with cross-functional stakeholders, including Customer ... school, university, or engineering school.5 to 10 years of experience in B2B Marketing Analytics, CRM, Customer

optimise system performance, with an eye toward pushing our capabilities forward, getting ahead of customer ... Group Datalayer team within the Digital Business Platforms department, and reporting to the Datalayer Service ... Manager:- You will ensure that the whole stack delivers the expected service with the right SLA.- Working

to drive revenue, resolve issues faster, and scale customer-facing teams. ... Aircall is a unicorn, AI-powered customer communications platform used by 22,000+ companies worldwide ... We're redefining customer communications by bringing voice, SMS, WhatsApp, and AI together into one seamless ... How we work at Aircall: We're customer-obsessed, data-driven, and focused on delivering meaningful outcomes

agents that automate revenue processes, improve productivity, and enhance decision-making across the customer ... Support, Monitoring and Automation, transitioned towards a subscription-led commercial model, invested in Customer ... implementing, and optimizing RevOps technologies, including CRM, sales engagement, marketing automation, customer ... Company DescriptionEasyVista is a leading European IT Service Management (ITSM) and IT Operations platform ... , providing organisations with a unified cloud-based solution to manage IT service delivery, automate

workflows, and strategic initiatives as they pertain to data analysis, process, user experience, and customer ... Support, Monitoring and Automation, transitioned towards a subscription-led commercial model, invested in Customer ... Company Description EasyVista is a leading European IT Service Management (ITSM) and IT Operations platform ... , providing organisations with a unified cloud-based solution to manage IT service delivery, automate ... , providing organisations with a unified cloud-based solution to manage IT service delivery, automate

agents that automate revenue processes, improve productivity, and enhance decision-making across the customer ... Support, Monitoring and Automation, transitioned towards a subscription-led commercial model, invested in Customer ... implementing, and optimizing RevOps technologies, including CRM, sales engagement, marketing automation, customer ... Company Description EasyVista is a leading European IT Service Management (ITSM) and IT Operations platform ... , providing organisations with a unified cloud-based solution to manage IT service delivery, automate