4919 customer service English-speaking jobs in France

  • Nethone, a Mangopay solution
  • paris
  • June 1
funds, splits money between the various parties in the funds flow, and ultimately manages the payout to service ... As we enter a new stage of growth, we are looking for an experienced Customer Success Manager to own ... experience Required 5+ years of experience in Customer Success, Account Management or Sales Proven ... product direction, and collaborating with stakeholders across the business to ensure customer insights ... You will play a key role in representing the voice of the customer internally—sharing feedback, influencing
  • Powell Software
  • paris
  • June 1
A strategic role at the heart of Customer Success What if these words resonate with you: Impact, Love ... At Powell, we are looking for a Senior Customer Success Manager - Enterprise, able to support our most ... You are a direct lever for growth and customer influence, working closely as a key partner to your KAM ... Influence product & strategy structure and prioritize customer feedback collaborate with Product teams ... mission You will manage a portfolio of Enterprise accounts across EMEA, with a clear objective: maximize customer
  • Kaisa Technologies AB
  • paris
  • June 1
Join our global team in designing and providing personalised customer experiences at scale. ... Job Overview The Senior Customer Success Manager will be responsible for maximising net retention and ... suite Maximising the value and business impact of Kaisa by establishing customer goals, pain points ... Success Programme to key customer stakeholders and ensuring the ongoing adoption of the Kaisa product ... and KPI’s and working with them to continuously optimise these Building and developing strong customer
  • Ankorstore
  • lille
  • June 1
Main Responsibilities Run the CX operations: Lead, coach, and develop a team of ~20 Customer Service ... Experience, Operations, or Service Delivery environment, managing multi‑level teams. ... Lead AI‑first initiatives: maximise contact deflection through automation and self‑service with the north ... Key Performance Indicators CES (Customer Effort Score) / CSAT (Customer Satisfaction Score) Contact ... Be the voice of the customer at Ankorstore: Represent the customer perspective at the ELT level, bringing
  • Betclic Group
  • bordeaux
  • June 1
Service, etc.) ... ENTER THE GAME As part of the creation of the Customer Intelligence & Trust department, you will play ... knowledge framework, consolidating insights from multiple sources (Data, CRM, UX Research, Customer ... Your mission is to deliver decisive customer and competitive insights that guide product, marketing and ... Drive customer-centric decision-making culture across the organization (“Be the Player” mindset) Present
  • Ram Pro Construction
  • France
  • May 30
for a proactive and customer-focused Customer Success Manager to help our clients achieve success with ... We're Hiring: Customer Success Manager Remote (France) Full-Time Level: Junior / Mid-Level We're looking ... This role is ideal for someone who enjoys building long-term relationships, solving customer challenges ... goals and needs • Monitor customer health metrics and proactively reduce churn risk • Provide training ... clients and ensure smooth adoption of products/services • Build strong relationships to understand customer
  • Malt
  • paris
  • May 27
Explore your future career As part of the Operations Division, you will join the Customer Onboarding ... About you Experience: You have a background in Customer Experience Management, Operations, or Account
  • Kong
  • paris
  • May 27
Manage customer accounts with Kong’s customer maturity model framework. ... About The Role As a member of the Customer Success team, you will act as a champion for Kong customers ... In this role, you will have the opportunity to interface with everyone in the customer environment, from ... Effectively manage the tracking and resolution of customer escalations on behalf of products and services ... attention to detail and delivering results across multiple initiatives, such as driving expansion, customer
  • CEVA Logistics
  • courbevoie
  • May 26
YOUR ROLEThe Customer Experience specialist within the Customer Excellence team will support the Customer ... The Customer Experience specialist will also have a PMO scope to support the Customer Excellence team.WHAT ... This role involves managing feedback systems, monitoring customer sentiment, escalating critical cases ... relationship management (CRM) tools in coordinating and monitoring customer experienceCSat reporting ... of importance the main areas of accountability of the role :CSat / task workflow monitoringUtilize customer
  • Hard Yaka
  • paris
  • May 21
Coordinate Customer Escalations with Structure and Calm A small number of customer issues will require ... Customer Success, Support, or Implementation. ... to drive revenue, resolve issues faster, and scale customer-facing teams. ... Aircall is a unicorn, AI-powered customer communications platform used by 22,000+ companies worldwide ... Proficient with CRMs, onboarding tools, customer success platforms, and webinar tools.
  • Natixis NY Branch
  • paris
  • May 16
Job Description You join the Sales Department team as a Customer Relations Officer.
  • Groupe PSA
  • poissy
  • May 16
connected services, eligible to their vehicle, be able to: subscribe (free or paid offers), activate the service ... Subscription and Customer Engagement Platform Operations Engineer Software & Electric and Electronics ... SCEP Platform : “Subscription and Customer Engagement Platform” is the platform dedicated for subscriptions ... corrective actions and verify their effectiveness Define or use proactive/workaround processes to limit customer
  • MakiPeople
  • paris
  • May 15
Degree About the Customer Success Account Management Team The Customer Success Account Manager (CSAM ... Customer Success Intern — MakiPeople Internship (6 months) · Paris · Hybrid · €1,400/month · Master's ... Your Mission You will work directly with the CSAM team, gaining experience in the full customer success
  • Aptiv
  • villepinte
  • May 11
inquiries and formulation of responses to the customer Influence customer product direction by understanding ... We are looking for an EU Customer Solution Manager. ... As part of the EU Customer Solution Architect team, you will be our specialist for leading RFQ & RFI ... offer and input to the APTIV product roadmap Coordinate needs analysis based on customer, Aptiv and ... and representing Aptiv’s product roadmap Understanding customer specifications and distributing information
  • LONGi Solar
  • Paris
  • May 14
We're Hiring: BESS Fulfillment & Service Graduate Program Location: Paris / Frankfurt / Madrid (Europe ... Our BESS Fulfillment & Service Graduate Program is designed for recent graduates and final-year students ... Join our Fulfillment & Service team and gain practical experience supporting Battery Energy Storage Systems ... who want to build knowledge in project delivery, commissioning, service operations, and renewable energy ... and organize information related to system testing, integration, and technical requirements • Support service
  • Flowserve
  • Guyancourt
  • June 3
LogoRole Summary: Plan, direct, or coordinate the actual distribution or movement of a product or service ... to the customer. ... Focus: Builds strong customer relationships and delivers customer-centric solutions. ... Negotiate agreement with the customer and internally with commercial colleagues to ensure that customer ... Coordinate the engagement of own organization with the customer organization to ensure effective two-way
  • Deckers Brands
  • Chamonix
  • May 28
Logoservice possible, as outlined in the HOKA Expert Service Program. ... As a Sales Associate, it’s your job to create the best possible customer experience. ... your passion and love for our products and invite everyone into the HOKA community through amazing service ... COMPETENCIES As an effective Sales Associate, you know how to: Ensure and model the highest level of customer ... Prioritize Brand and product knowledge training and share this knowledge in customer interactions Communicate
  • Zendesk
  • Paris
  • May 23
LogoEngineer (FDE) — AI & Solutions Join us at Zendesk, where we're on a mission to power exceptional service ... Travel readiness: willing to travel as needed to customer sites (typical range 25–50%). ... We're accelerating that ambition by building products rooted in AI, automation, and intelligent customer ... Translate customer learnings into product feedback and prioritized roadmap items; partner with Zendesk ... You’ll translate customer needs into robust integrations, architect LLM-powered workflows, and collaborate
  • Affinity Travels
  • paris
  • June 1
service before, during, and after travel Stay up to date on travel trends, promotions, and safety protocols ... activities Book and manage travel arrangements using preferred supplier platforms Provide exceptional customer
  • BARK
  • Paris
  • May 12
You have customer service or hospitality experience and know how to make people (and pups) feel welcome
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