4562 customer service English-speaking jobs in France
Customer Engineer, APAC Market
- Aircall
- paris
- July 24
About The Role
Customer Engineers (CEs) are the technical drivers of customer success at Aircall. ... Why This Role Matters
Customer Engineers sit at the center of Aircall’s customer experience. ... Customer Orientation
Highly empathetic and outcome‑focused – measures success by customer value, not ... Experience & Background
4–8 years or more in a customer‑facing technical role (Customer Engineer, Technical ... to drive revenue, resolve issues faster, and scale customer‑facing teams.
Customer Success Manager
- Getapony
- bordeaux
- July 24
Professional experience: 2+ years of experience in customer service, with a strong understanding of customer ... support operations and service excellence. ... Continuously test and refine how AI handles customer requests. ... and help define what excellent Customer Care looks like at scale. ... Based in Bordeaux, you will lead the Customer Care team as Pony scales across Europe, playing a central
Customer Support Engineer
- Dormont Manufacturing Co
- rousset serre ponçon
- July 24
capital equipment at customer sites.Represents the company to the customer and assumes accountability ... service activities associated with updating, troubleshooting, diagnosing and repairing of highly complex ... never a dull moment with us.Group/DivisionThe KLA Services team headquartered in Milpitas, CA is our service ... organization that consists of Service Sales and Marketing, Spares Supply Chain management, Field Operations ... identify and improve performance; expertise in optics, image processing and motion control with worldwide service
Customer Success Manager, Mid-Market, EMEA
- HARVEY
- paris
- July 24
Deal Desk, Legal, and Finance to move renewals and expansions to close.Product Feedback: Represent customer ... professional services is being written today — and we’re just getting started.Role OverviewAs a Mid-Market Customer ... Mid-Market CSM role at Harvey can demonstrate comfort and experience with the following:3–4+ years in customer-owning ... net-revenue-retention target and own the renewal motion end to end.What You’ll DoOnboarding: Integrate Harvey into customer
Customer Experience Product Owner CONSULTING Clichy-Levallois
- Ikatan
- clichy
- July 20
Role SummaryBecome the driving force behind our omnichannel strategy and the guardian of customer satisfaction ... the CX product roadmap in close collaboration with business units.Design & User Stories: Translate customer ... continuously iterate and improve the product.Technical SkillsCustomer Relations: Understanding of digital customer
Customer Success Manager (CSM) Expansion Mid-Market - France
- Riot
- paris
- July 20
As Customer Success Manager, you support our clients in getting the most value out of our products. ... Collect and share customer feedback and expansion signals, contributing directly to product evolution ... Prepare and lead customer interactions (onboarding calls, follow‑ups, business check‑ins), with a pragmatic ... drive expansion opportunities (upsell and cross‑sell) within your portfolio by deeply understanding customer ... with internal teams (Sales, Product, Marketing) to support expansion motions and improve the overall customer
Customer Success Manager (CSM) Expansion Mid-Market - Italy
- Riot
- paris
- July 20
As Customer Success Manager, you support our clients in getting the most value out of our products. ... Collect and share customer feedback and expansion signals, contributing directly to product evolution ... Prepare and lead customer interactions (onboarding calls, follow‑ups, business check‑ins), with a pragmatic ... drive expansion opportunities (upsell and cross‑sell) within your portfolio by deeply understanding customer ... with internal teams (Sales, Product, Marketing) to support expansion motions and improve the overall customer
Customer Success Manager
- Reverse Contact
- paris
- July 20
Customer feedback loops become clearer.
The company has a stronger Customer Success foundation. ... Customer retention & churn prevention: Monitor customer health and identify churn risks early, build ... What you’ll own
Customer onboarding & activation: Own onboarding for new customers, understand customer ... Build customer success operations: Help improve internal playbooks and Customer Success processes, contribute ... an exceptional customer experience at scale.
Team Lead Customer Success (CDI – FR/EN)
- Ezus
- paris
- July 20
a Customer Success Lead, you will own the post‑onboarding customer experience, from adoption to retention ... mission is to empower travel agencies to thrive in the digital era As we grow, we are looking for a Customer ... Success Lead to strengthen our operations, drive customer value, and build a high‑performing CS team.As ... and performance‑driven culture⚙️ 20% – Structuring and scaling CS operationsBuild and improve Customer ... health (usage, adoption, renewals, upsell opportunities)Lead complex situations and escalationsDrive customer
Global Customer Experience Effectiveness Senior Specialist
- American President Lines
- marseille
- July 20
Your Role
The Customer Experience Specialist within the Customer Excellence team supports the Customer ... Additionally, the Specialist provides PMO support to the Customer Excellence team. ... Global Customer Experience Effectiveness Senior Specialist
CEVA Logistics provides global supply chain ... The role manages feedback systems, monitors customer sentiment, escalates critical cases, and ensures ... What You Will Do
CSat / task workflow monitoring
Utilize CRM tools to coordinate and monitor customer
Customer Success Manager
- DotProd
- paris
- July 18
drive continuous product and service enhancements. ... Customer Health Monitoring: Monitor customer health through analytics and feedback, staying proactive ... As a Customer Success Manager at Entropia, you'll play a critical role in unlocking the full potential ... Feedback Loop: Serve as the voice of the customer, relaying insights and feedback to internal teams to
Customer Success Manager (Paris, France)
- Figma
- paris
- July 15
Success, Customer Success, Customer Enablement, Account Management, or a relevant customer‑facing role ... As a Customer Enablement Manager, you’ll work directly with some of our largest customers to help them ... Your ability to build strong relationships, connect the dots between product features and customer goals ... Strong product knowledge and a customer‑first, consultative approach to solving challenges and driving ... do at Figma:
Manage the adoption journey for a portfolio of large, strategic customers
Understand customer
Global customer experience effectiveness senior
- CEVA Logistics
- marseille
- July 15
YOUR ROLE
The Customer Experience specialist within Customer Excellence team will support Customer Experience ... The Customer Experience specialist will have also a PMO scope to support Customer Excellence team. ... This role involves managing, feedback systems, monitoring customer sentiment, escalating critical cases ... CSat / task workflow monitoring
Utilize customer relationship management (CRM) tools in coordinating ... and monitoring customer experience
CSat reporting and dashboard
CSat: analyze and categorize incoming
Customer Success Manager, France
- Heidi Health Ltd
- paris
- July 15
Customer advocacy: Build executive-level relationships and become the voice of the customer internally ... Track and improve metrics along customer journey like time-to-first-value and early activation. ... What you’ll do:
Own customer outcomes: Be the strategic partner for a portfolio of Heidi’s customers ... The Role
As a Customer Success Manager at Heidi Health, you’ll be the bridge between technology and care ... What We’re Looking For
2+ years in a customer success role at a SaaS company, with proven ability to
Account Executive Customer Base Large Enterprise - Retail / Hospitality / Transportation
- Workday
- paris
- July 13
Our Customer Base sales team uses their extensive experience and consultative selling skills to initiate ... Understanding of the strategic competitive landscape of the industry by staying up to date with trends and customer
Senior Customer Success Manager Enterprise - France m/f/d
- AB Tasty
- paris
- July 13
Act as the voice of the customer internally, contributing to Customer Success strategy, playbooks, and ... empower brands to deliver smarter, faster, and more impactful digital experiences across the entire customer ... Team Composition: You will be part of a France‑based team of 5 Customer Success Managers dedicated to ... What You’ll Bring
Proven experience in Customer Success within a SaaS environment (or related roles) ... Tech Stack & Tools: You will work daily with the VWO/AB Tasty platform and our Customer Success tooling
Customer Success Public Sector
- European SaaS Benchmark
- paris
- July 13
Explore your future career
You will join Malt as a Customer Onboarding & Success manager for the Public ... About you
Strong background in managing complex client relationships, customer experience, and conflict ... Reporting to the VP Customer Onboarding and Success, you will act as a key business partner for our Account
Customer Success Technical Advisor
- TrendAI
- paris
- July 9
Position Overview
As a Customer Success Technical Advisor (CSTA), you are the strategic technical linchpin ... Success Planning: Contribute technical milestones to the broader Customer Success Plan, ensuring a clear ... Cross-Functional Orchestration: Serve as the regional liaison between the customer and internal Product
Customer Success Manager - Native English speaker | Paris
- Pivot Edinburgh
- paris
- July 8
You have a proven track record of managing support operations and improving customer service processes ... This is not basic customer support. ... Working hand‑in‑hand with the Customer Success Lead and the Customer Operations managers, you’ll be fundamental ... Requirements
You have at least 4 years of experience in customer success, customer support, or a related ... in ensuring customer satisfaction, our north star KPI at Pivot.
Customer Success Senior Manager
- Guidewire Software
- paris
- July 8
Customer Success Senior Manager
The Customer Success Manager is accountable for continuity and successful ... Ensure visibility of program and customer health both internally and with customer teams
Account management ... execution of all stages of the customer journey. ... and customer advocate to facilitate feedback and influence on Guidewire products and services
Provide ... that our customers will see their Success Manager as a trusted advisor and true partner – encouraging customer




























































