To deliver on that mission, the Customer Delight team includes a Voice of Customer team whose responsibility..buying new products at every step of the customer journey and in every country. ..Join the refurb revolution.The Customer Delight department, composed of 100 people and +400 external..agents, is responsible for ensuring that Back Market delivers a customer experience that matches (or..in building processes / managing projects You are fluent in englishYou have a first experience in a Customer