3865 customer service English-speaking jobs in France

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  • Hager
  • paris
  • September 2
customer experiences and strengthening customer centricity as a key driver of sustainable growth. ... You will be instrumental in building a trusted Single Customer View and translating customer data into ... models.Analyze customer behavior, journeys, and lifecycle evolution.Support customer personalization ... , and deduplicated customer profiles across systems.Govern customer data flows and data architecture.Implement ... marketing, sales, and customer experience objectives.
  • Technogym
  • paris
  • September 1
Promote and plan initiatives to maximize customer satisfaction. ... Experience in coordinating cross-functional teams and managing customer relationships. ... the Technogym Digital product portfolio in terms of turnover, profitability, and customer satisfaction ... Your Role We are looking for a proactive and results-driven Customer Success & Digital Account to develop ... Create customer case studies and best practices that clearly explain the value and benefits of the product
  • TechBiz Global GmbH
  • Bordeaux
  • September 25
LogoProven expertise in designing customer service processes and workflows within Salesforce. ... Analyze current customer service processes and recommend improvements leveraging Salesforce capabilities ... Provide technical leadership and best practices for customer service design, case management, and automation ... Experience with customer journey mapping and CX design methodologies. ... Salesforce Administrator and/or Service Cloud Consultant certification.
  • TechBiz Global GmbH
  • Grenoble
  • September 25
LogoProven expertise in designing customer service processes and workflows within Salesforce. ... Analyze current customer service processes and recommend improvements leveraging Salesforce capabilities ... Provide technical leadership and best practices for customer service design, case management, and automation ... Experience with customer journey mapping and CX design methodologies. ... Salesforce Administrator and/or Service Cloud Consultant certification.
  • TechBiz Global GmbH
  • Paris
  • September 25
LogoProven expertise in designing customer service processes and workflows within Salesforce. ... Analyze current customer service processes and recommend improvements leveraging Salesforce capabilities ... Provide technical leadership and best practices for customer service design, case management, and automation ... Experience with customer journey mapping and CX design methodologies. ... Salesforce Administrator and/or Service Cloud Consultant certification.
  • TechBiz Global GmbH
  • Montpellier
  • September 25
LogoProven expertise in designing customer service processes and workflows within Salesforce. ... Analyze current customer service processes and recommend improvements leveraging Salesforce capabilities ... Provide technical leadership and best practices for customer service design, case management, and automation ... Experience with customer journey mapping and CX design methodologies. ... Salesforce Administrator and/or Service Cloud Consultant certification.
  • TechBiz Global GmbH
  • Lyon
  • September 25
LogoProven expertise in designing customer service processes and workflows within Salesforce. ... Analyze current customer service processes and recommend improvements leveraging Salesforce capabilities ... Provide technical leadership and best practices for customer service design, case management, and automation ... Experience with customer journey mapping and CX design methodologies. ... Salesforce Administrator and/or Service Cloud Consultant certification.
  • TechBiz Global GmbH
  • Lille
  • September 25
LogoProven expertise in designing customer service processes and workflows within Salesforce. ... Analyze current customer service processes and recommend improvements leveraging Salesforce capabilities ... Provide technical leadership and best practices for customer service design, case management, and automation ... Experience with customer journey mapping and CX design methodologies. ... Salesforce Administrator and/or Service Cloud Consultant certification.
  • TechBiz Global GmbH
  • Nantes
  • September 25
LogoProven expertise in designing customer service processes and workflows within Salesforce. ... Analyze current customer service processes and recommend improvements leveraging Salesforce capabilities ... Provide technical leadership and best practices for customer service design, case management, and automation ... Experience with customer journey mapping and CX design methodologies. ... Salesforce Administrator and/or Service Cloud Consultant certification.
  • TechBiz Global GmbH
  • Toulouse
  • September 25
LogoProven expertise in designing customer service processes and workflows within Salesforce. ... Analyze current customer service processes and recommend improvements leveraging Salesforce capabilities ... Provide technical leadership and best practices for customer service design, case management, and automation ... Experience with customer journey mapping and CX design methodologies. ... Salesforce Administrator and/or Service Cloud Consultant certification.
  • Pony Bikes Ltd
  • bordeaux
  • October 2
Define clear service and quality standards from first contact to resolution. ... Set and monitor clear service levels across the internal team and our external partners. ... You care about clearing the backlog, matching capacity to demand and delivering the right level of service ... As Operations Manager, Customer Care, you’ll run and improve pony’s customer care teams, operations and ... Improve the customer journey Analyse customer feedback and the main reasons riders contact us.
  • Swapcard
  • paris
  • October 2
  • remote work
You've delivered growth of this order inside an existing SaaS customer base — qualification, cadence, ... Comfortable in difficult customer conversations, willing to push back, and not afraid to ask the hard ... The CAM team sits inside our Customer organisation, alongside Solution Design, Implementation and Support ... Experience: 7 to 10+ years in account management, customer success or commercial roles, including at ... You'll lead the Customer Account Manager teams across North America and EMEA through your Strategic Account
  • Allshore Talent
  • job
  • October 2
  • remote work
Background in customer journey design, lifecycle marketing, or marketing analytics. ... across B2C and B2B customers, with a strong focus on Adobe Customer Journey solutions (AJO, Campaign ... B2B customers, leveraging hands‑on experience with marketing technologies to deliver Adobe Customer ... What You’ll Do Lead and implement marketing automation and customer journey solutions across B2C and ... Role Overview The Customer Journeys Technical Consultant leads complex marketing technology implementations
  • Work at OneStream
  • paris
  • October 2
and service enhancements. ... customer portfolios and driving consistent measurable customer outcomes. ... The Director, Customer Success is a vital leadership role responsible for ensuring that every customer ... Reporting to the Senior Director of Customer Success, the Director, Customer Success is accountable for ... The Director, Customer Success amplifies the voice of the customer and translates insights into actions
  • United States Digital Space LLC
  • paris
  • October 1
About the Team At the company, we are revolutionizing customer service for ecommerce businesses. ... What You’ll DoAs an Enterprise Customer Success Manager in CDD, you will: Customer Partnership & Account ... teams have clear context when escalating customer needs Who You Are 5+ years in Customer Success, Account ... Our Customer Success team ensures clients realize measurable value from our platform by driving product ... Our teams use it every day to research, write, analyze, code, and craft better customer experiences.
  • Peugeot Sport (Stellantis Motorsport)
  • poissy
  • September 24
Key Responsibilities Own the performance of the site-centric customer journey and related digital touchpoints ... site and journey performance KPIs Profil Hard Skills Strong understanding of website performance, customer ... without direct authority, across brands and markets Structured, pragmatic, and results oriented approach Customer
  • almapay.com
  • lille
  • September 23
customer-facing operations team. ... About the team You will join the Customer Operations team and report to the Head of Customer Operations ... Our installment and deferred payment solutions help merchants boost sales by 20% or more, increase customer ... About you To succeed in this job You have experience managing a Customer Operations team or a similar ... Coordinate with the wider Customer Operations organization, communicate progress and challenges clearly
  • Alma
  • lille
  • September 21
About the team You will join the Customer Operations team and report to the Head of Customer Operations ... To succeed in this job You have experience managing a Customer Operations team or a similar customer-facing ... Our installment and deferred payment solutions help merchants boost sales by 20% or more, increase customer ... Coordinate with the wider Customer Operations organization, communicate progress and challenges clearly ... And it will be nice if you also You have experience in merchant operations, customer support or another
  • Payflows
  • paris
  • September 21
  • no experience
This isn’t a customer support job. ... It’s a launchpad for the next generation of Customer Success leaders. ... Develop the skills to progress into a full Customer Success Manager role. ... Excellent communication and presentation skills — confident in customer-facing interactions. ... As a Customer Success Specialist, you’ll support strategic accounts, strengthen relationships, and help
  • Payflows
  • paris
  • September 21
partnerships — ensuring our clients not only succeed on our platform but expand with us.As a Customer ... with key decision-makers — from operational users to CFO-level stakeholders.Serve as the voice of the customer ... AccountsIdentify upsell and cross-sell opportunities by aligning Payflows’ capabilities with evolving customer ... experience.Who You AreYou have 2–5 years of experience in Customer Success, Account Management, or Consulting ... onboarding to QBRs.Strong analytical mindset — able to interpret data and make decisions that improve customer
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