3974 customer service English-speaking jobs in France

Define clear service and quality standards from first contact to resolution. ... Set and monitor clear service levels across the internal team and our external partners. ... You care about clearing the backlog, matching capacity to demand and delivering the right level of service ... As Operations Manager, Customer Care, you’ll run and improve pony’s customer care teams, operations and ... Improve the customer journey Analyse customer feedback and the main reasons riders contact us.

Background in customer journey design, lifecycle marketing, or marketing analytics. ... across B2C and B2B customers, with a strong focus on Adobe Customer Journey solutions (AJO, Campaign ... B2B customers, leveraging hands‑on experience with marketing technologies to deliver Adobe Customer ... What You’ll Do Lead and implement marketing automation and customer journey solutions across B2C and ... Role Overview The Customer Journeys Technical Consultant leads complex marketing technology implementations

About the Team At the company, we are revolutionizing customer service for ecommerce businesses. ... What You’ll DoAs an Enterprise Customer Success Manager in CDD, you will: Customer Partnership & Account ... teams have clear context when escalating customer needs Who You Are 5+ years in Customer Success, Account ... Our Customer Success team ensures clients realize measurable value from our platform by driving product ... Our teams use it every day to research, write, analyze, code, and craft better customer experiences.

Customer Success Manager – North America (based in Rennes, France)About BBrightBBright develops high-performance ... As we expand our footprint in the North-American region, we are looking to hire a Customer Success Manager ... base.Strong interpersonal and communication skills, customer-oriented, with demonstrated ability to ... Success after contract signature; support customer onboarding, training and integration phases.Proactively ... customers in North America, from onboarding to long-term support and success.Build and maintain strong customer

Explore your future career As part of the Operations Division, you will join the Customer Onboarding ... Operations and Product teams to deploy automated solutions About You 🧑🚀 Experience: Background in Customer

You are customer‑focused – someone who prioritizes customer success in their work. ... technical and solution expertise to drive targeted opportunities and exceed customer expectations. ... Working hand in hand with our Kyndryl Consult Partners and customer partners, you will leverage your ... As a Customer Technology Advisor, you will not only shape the future of technology solutions but also ... where your well‑being is prioritized and your potential can thrive.The RoleJoin our dynamic team as a Customer

Customer Delivery Engineers (CDEs) own the end-to-end deployment and execution of customer satellite ... deploy missions in orbit.We integrate, launch, and operate spacecraft, offering end-to-end missions as a service ... You will sit at the intersection of satellite operations, customer engineering, software development, ... outcomes for every mission you support.About this role:Serve as the primary technical interface for customer ... Python to improve reliability, adoption, and operational scaleTranslate operational experience and customer

Key Responsibilities Own the performance of the site-centric customer journey and related digital touchpoints ... site and journey performance KPIs Profil Hard Skills Strong understanding of website performance, customer ... without direct authority, across brands and markets Structured, pragmatic, and results oriented approach Customer

partnerships — ensuring our clients not only succeed on our platform but expand with us.As a Customer ... with key decision-makers — from operational users to CFO-level stakeholders.Serve as the voice of the customer ... AccountsIdentify upsell and cross-sell opportunities by aligning Payflows’ capabilities with evolving customer ... experience.Who You AreYou have 2–5 years of experience in Customer Success, Account Management, or Consulting ... onboarding to QBRs.Strong analytical mindset — able to interpret data and make decisions that improve customer

This isn’t a customer support job. ... It’s a launchpad for the next generation of Customer Success leaders. ... Develop the skills to progress into a full Customer Success Manager role. ... Excellent communication and presentation skills — confident in customer-facing interactions. ... As a Customer Success Specialist, you’ll support strategic accounts, strengthen relationships, and help

About the Role We are looking for a Global Customer Innovation Manager to join our Global Customer Excellence ... Innovation Leadership: Lead strategic innovation projects to strengthen customer experience - such as ... Location: Hybrid / 20 to 30 % travelling Reports to: Global Customer Excellence Lead #J-18808-Ljbffr ... Why Join Us Opportunity to lead impactful projects that directly improve the customer experience and ... Customer Relationship Management (CRM): Drive alignment on CRM capabilities, features, and enhancements

assist in setting customer satisfaction targets aligned with expected service quality.Steer existing ... Quality Policy, and ensuring the highest standards of service excellence through innovative tools and ... experience and committed to service excellence.Exceptional Communication and Interpersonal Skills: Able ... Satisfaction service from other companies, CustomersWhat We’re Looking For:We are seeking a driven professional ... Voice of the Customer!

Your challenges: Act as the in service engineer specialist on your ATA chapter Daily answering ATA24 ... issues resolution progress Represent Airbus in face-to-face customers meetings to address and manage in-service ... Job Description: Airbus Commercial Aircraft is looking for a Customer Support Engineer (f/m) to join ... Ground) situation and corresponding stand-by duty on regular basis in coordination with the Airbus Customer ... drops Act as the voice of Airbus towards all our customers around the world Act as the voice of the customer

As our Manager Customer Success, you will play a pivotal role in scaling our operations dedicated to ... Demonstrated experience in an Operations / Customer Success role or a Commercial / Sales team.Hard Skills

Ensure smooth handover from Sales to Customer Success after contract signature; support customer onboarding ... Customer Success Manager – North America (based in Rennes, France) About BBright BBright develops high-performance ... Build and maintain strong customer relationships; understand clients’ business goals, challenges, and ... As we expand our footprint in the North-American region, we are looking to hire a Customer Success Manager ... Strong interpersonal and communication skills, customer-oriented, with demonstrated ability to build

As Customer Success Manager, you support our clients in getting the most value out of our products. ... Collect and share customer feedback and expansion signals, contributing directly to product evolution ... Prepare and lead customer interactions (onboarding calls, follow‑ups, business check‑ins), with a pragmatic ... drive expansion opportunities (upsell and cross‑sell) within your portfolio by deeply understanding customer ... with internal teams (Sales, Product, Marketing) to support expansion motions and improve the overall customer

Annually assist in setting customer satisfaction targets aligned with expected service quality. ... experience and committed to service excellence. ... Quality Policy, and ensuring the highest standards of service excellence through innovative tools and ... Satisfaction service from other companies, CustomersWhat We’re Looking For:We are seeking a driven professional ... customer experience.

You typically have five (5) years’ experience in Aircraft Industry Customer Service related activities ... Field incoming customer calls and/or follow-up on customer inquiries to resolve issues related to billings ... Customer Credits and Spare Parts Coordinator (Le Bourget) When applicable, Bombardier promotes flexible ... of credit/ debit to customer accounts and to facilitate the return of Core Rotable parts. ... Follow-up with customer base to obtain past due core parts status, obtain return shipping and serial

Demonstrated experience in an Operations / Customer Success role or a Commercial / Sales team. ... As our Manager Customer Success, you will play a pivotal role in scaling our operations dedicated to

drive continuous product and service enhancements. ... Customer Health Monitoring: Monitor customer health through analytics and feedback, staying proactive ... As a Customer Success Manager at Entropia, you'll play a critical role in unlocking the full potential ... Feedback Loop: Serve as the voice of the customer, relaying insights and feedback to internal teams to